Total 171 Senior Executive level Customer Service job vacancies in York, North Yorkshire, YO23 1DE

On Offer:

Excellent salary: $100,000 - $110,000 plus super
Full control of calendar following probation
Flexible working arrangements - ability to work from home
Drip fed KPI's
Opportunity for bonuses
Laptop and phone provided
Strong team environment through social events
Strong focus on professional development

The role:   As a Senior Behaviour Support Practitioner, you will lead with expertise and compassion, playing a crucial role in advancing high-quality, evidence-based practices. Your primary duties include providing clinical supervision to junior Behaviour Support Practitioners, guiding their development through structured mentorship and feedback. You will also conduct thorough Functional Behaviour Assessments and other evaluations using formal tools and clinical interviews. This role requires you to design and implement tailored behavioural intervention plans that enhance the quality of life for clients, addressing behaviours of concern and promoting positive outcomes.
Collaboration

... Click here to view more detail / apply for Senior Behaviour Support Practitioner ? Hybrid

Senior Support Worker-(Female) Rotherham - £12.45 Per Hour

Typical Shifts are: Monday - Sunday - Days - 07:15 to 14:15, 14:15 to 21:15 and Nights - 21:15 to 07:15

Join Voyage Care and Feel Valued, we reward your dedication with:
Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)
Premium overtime rates at an additional £1 per hour (Ts & Cs apply)
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

Senior Support Workers with a passion for enhancing the quality of life of the people we support are at the heart of our management teams. We’re currently searching for a fantastic Senior Support Worker to join us in leading our respite service in Rotherham. This service is a welcoming and friendly environment with a dynamic team that supports a fantastic group of people!

As a Senior Support Worker with us you'll be helping people to gain more independence in their daily lives, whilst assisting the Manager with the day-to-day supervision and management of the service. You could be allocating shifts, booking in training, inducting new colleagues, supporting with supervision’s, ordering medication and ensuring the people we support are supported to manage their finances. You’ll never lose sight of why you choose to do this, as our Seniors are still at the heart of providing day-to-day support.

This is an amazing role for someone who is looking to really make a difference to the lives of others, whether that’s helping our colleagues grow in confidence or the people we support gain independence so that they meet their goals.

We’re interested in our Senior Support Workers having both the right experience and the right values. This is why at this service our Seniors should have previous experience as a Senior Support Worker and a Level 3 in Health & Social Care as well as experience working with individuals with learning disabilities and complex needs.

Why choose us?

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

Don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

Senior Support Worker Rotherham - £12.45 per hour

Typical Shifts are: Monday - Sunday 7.15am - 2.15pm, 2.15pm - 9.15pm, 9.15pm - 7.15am

Join Voyage Care and Feel Valued, we reward your dedication with:
Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)
Premium overtime rates at an additional £1 per hour (Ts & Cs apply)
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

Senior Support Workers with a passion for enhancing the quality of life of the people we support are at the heart of our management teams. We’re currently searching for a fantastic Senior Support Worker to join us in leading our residential service in Rotherham. This service is a welcoming and friendly environment with a dynamic team that supports a fantastic group of people!

As a Senior Support Worker with us you'll be helping people to gain more independence in their daily lives, whilst assisting the Manager with the day-to-day supervision and management of the service. You could be allocating shifts, booking in training, inducting new colleagues, supporting with supervision’s, ordering medication and ensuring the people we support are supported to manage their finances. You’ll never lose sight of why you choose to do this, as our Seniors are still at the heart of providing day-to-day support.

This is an amazing role for someone who is looking to really make a difference to the lives of others, whether that’s helping our colleagues grow in confidence or the people we support gain independence so that they meet their goals.

We’re interested in our Senior Support Workers having both the right experience and the right values. This is why at this service our Seniors should have previous experience as a Senior Support Worker and a Level 3 in Health & Social Care as well as experience working with individuals with autism, acquired brain injury, complex individuals with mental health needs, traumatic backgrounds and challenging behaviours.

Why choose us?

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

Don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

We’re recruiting a Senior Accommodation Support Officer to provide support to our established team as they assist our participants with their housing needs through effective interventions.



Our team of Accommodation Support Officers work with a caseload of adult males within the criminal justice system, in either a custodial or community setting. As a senior, you’ll be on hand to provide advice and guidance to the team where needed, and we’ll ask you to take care of a small amount of our more complex cases.



We’ll need your excellent interpersonal skills to build and maintain effective relationships with referral agencies and stakeholders. You’ll also be responsible for developing high-quality practice among the team through observing and auditing practice, and then providing coaching and mentoring workshops to enable them to develop.



Our successful candidate will ideally already have knowledge of housing and homelessness legislation or experience working within the criminal justice sector.

In return for your dedication, knowledge, and commitment, we're offering a competitive salary of £26,150 - £32,668 per annum (dependent on experience) with these great benefits:

25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)
2 Volunteer Days
Pension - 5% Employee 5% Employer
Healthcare Cash Plan, incl. 3 x salary life assurance
Annual salary review
Refer a friend scheme
Free access to Benefit Hub - an online portal with access to a wide range of retail discounts, cycle to work scheme, and additional voluntary benefits


Interested? There’s an easy-to-apply route below to upload your CV! If you need any further information, talk to our experienced Internal Recruitment Team on 01702 595200.


Communities and Education Division is part of an employee-owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland, and internally with our employee owners. People are at the front, centre and heart of every service we provide and each decision we make.

Location: Hybrid working, managing cases across Merseyside Prisons Travel around local area when required to attend meetings and participant appointments.
Hours: Full time, 37 hours per week (Mon-Fri)
Contract: Permanent
Closing Date: 29 November 2024

Key Responsibilities
Assist the Accommodation Team Manager in continuous improvement to practice and the delivery of a high-quality service
Provide specialist housing advice and guidance to participants and employees
Provide workshops to all members of the team to develop their standards of practice
Build and maintain effective working relationships with all stakeholders
Manage a small number of complex cases

Skills and Experience
Experience and knowledge of housing legislation and options
Highly effective interpersonal and communication skills both verbally and in writing
Ability to establish and maintain effective working relationships
Experience or knowledge of the work of the Criminal Justice System
Good organisation skills and ability to meet deadlines

Communities and Education Division is the Justice and Social Care division of Seetec, delivering tailored support to participants across a range of contracts, including as CFO Activity Hubs, Accommodation, Personal Wellbeing and Approved Premises. We believe that everyone should have the opportunity to build a better future, regardless their past choices or the challenges they face.

We are committed to combining our knowledge, skills and talents across the justice and social care sectors to deliver services and interventions that overcome the barriers that hold people back from living more fulfilled lives. Ultimately, our aim is to equip individuals with the necessary skills needed to desist from offending, successfully reintegrate into to their local communities and address barriers to work.

Seetec is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values.

You will be required to process a Disclosure and Barring Service (DBS) check. Seetec support the recruitment of ex- offenders and will not discriminate in anyway. Our full policy statement of “Ex-Offenders” can be found on our website under” About us”

Seetec is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Proud member of the Disability Confident employer scheme

SENIOR ACHIEVEMENT SUPPORT ASSISTANT
HIGHLANDS PRIMARY SCHOOLGrade & Scale point: 6, Scp -14-19
Salary: £28,624 - £31,067 FTE, £24,697 - £26,805 Actual, £14.84 -£16.11/hr
Hours of work: 37 hours per week, 8.00 – 4.00pm (+ 45 mins for phase meeting)
Contract: Permanent, Term-time + 5 training days (195 days/year)
Start date: 6 January 2024We are looking for a talented, enthusiastic and dedicated Senior Achievement Support Assistant to join our fabulous team at Highlands. The post will involve the successful candidate working across the school, delivering quality intervention, providing social and emotional support and encouraging children to develop as independent learners. There may be times when the successful candidate, working under the instruction of teachers, must supervise larger groups/classes or deliver bespoke lessons to a group of children who have special educational needsYou must hold relevant level 3 qualifications and have experience of working with children with special educational needs.
JOB REQUIREMENTS: • Supervises and provides particular support for individuals and groups of pupils, including e.g. those with SEN, disabilities, personal needs, EAL ensuring their safety and access to learning activities • Contributes to planning and evaluation of learning and assists in the recording of pupils’ progress • Sets challenging and demanding expectations and promotes self-esteem and independence • Assist with the development and implementation of Individual Education/ Behaviour Plans and Personal Care programmes • Promotes good pupil behaviour, dealing promptly with conflict and incidents in line with School procedures and encourage pupils to take responsibility for their own behaviour • Provide support via coaching and mentoring and modelling an enthusiasm for improving personal performance
THE SUCCESSFUL CANDIDATE WILL HAVE: • GCSE English and Maths Grade A-C (or equivalent) • NVQ Level 3 Teaching Assistant / NNEB L3 qualification • Understanding of National Curriculum, EYFS Guidance and other codes of practice e.g., SEN, Equalities, Safeguarding • Ability to work independently with groups of pupils or individuals • Delivered intervention with positive measurable impact • Understanding of child development and how children learn
HOW TO APPLY: Please download our Application Form and save it to your desktop. Once complete, please upload to ETeach via the 'Upload application' button and submit via the 'Submit Application' button. You may also attach a cover letter/supporting statement. Once you have clicked on 'Submit Application', your application document(s) will be sent directly to the school. All candidates are advised to refer to the job description and person specification before making an application. Early application is encouraged. We will review applications throughout the advertising period and therefore reserve the right to close the advert early should sufficient applications be received. Closing date for completed applications: 8am, Friday 22 November 2024
Interviews: w/c 25 November 2024If you have any queries regarding the role or application process, please contact Kirsty Whiteley, Office Manager, via the school office.As part of Humber Education Trust's recruitment processes, in accordance with statutory KCSIE guidance, an online search will be carried out on all shortlisted candidates. Those shortlisted for interview will also be required to complete a self-declaration of their criminal record or information that would make them unsuitable to work with children.
CONDITIONAL OFFER: Any offer of employment to this post will be subject to receipt of a satisfactory enhanced disclosure from the Disclosure Barring Service, Children’s Barred List Check, Section 128 check where applicable, identity checks, medical clearance, proof of qualifications, satisfactory references and eligibility to work in the UK checks.
SAFEGUARDING STATEMENT: Humber Education Trust are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We particularly welcome applications from underrepresented groups including ethnicity, gender, transgender, age, disability, sexual orientation or religion.

HCAT Thoresby Primary School
(Required from January 2025)
• 1 x Senior Achievement Support Assistant (Grade 6)
• 32.5 hours per week term time only plus 5 training days, full time equivalent £21,693 to £23,545 actual salary
• Permanent
An opportunity has arisen for dedicated and enthusiastic staff as a Senior ASA.
Thoresby Primary School is a community school with a range of pupils from 3-11 years of age. We strive to create a happy, welcoming, caring and safe environment where expectations are high and where learners are encouraged, challenged and supported to be the best they can be.
The successful candidate will -
• Work under the instruction and guidance of teaching staff within and outside the classroom
• Provide effective support as required
• Support the academic, social and emotional development of individuals and groups of pupils understanding clearly how they learn
• Provide effective support to maximise the attainment and accelerate the progress of individuals and groups of pupils
• Experience of working in a school
• Motivate and engage children so they are excited and enthused about their journey
• Have effective communication skills when liaising with staff
• Have the passion and drive to develop their professional career and gain relevant experience and training were appropriate
• Use their initiative, be flexible and ensure children are safe and happy
• Cover PPA as required
As a member of the Hull Collaborative Trust we offer -
• An opportunity to be part of a collaborative trust and work alongside a range of outstanding teachers and professionals
• The opportunity to work alongside staff who are passionate to ensure that every child becomes the best they can be
• Bespoke quality professional development
• Outstanding working environments and high quality resources
• Committed and experienced governance
CLOSING DATE FOR APPLICATIONS: Thursday 28th November, at 12.00pm (noon), and interviews Monday 2nd December 2024.
The Trust is committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment.

A Vacancy at Kent and Medway NHS and Social Care Partnership Trust.


The Community Rehabilitation Service provides a flexible range of mental health interventions to help clients complex mental health needs to manage their mental health more effectively and remain in their own homes. The team works in close partnership with Social Care and housing providers to ensure each client has the necessary resources available to enable them to engage in their rehab journey. Across the Community Rehabilitation teams, the clinical team consists of Occupational Therapists, Psychologists, Nurses, and VCSE Workers.

We currently have an exciting opportunity for an enthusiastic and motivated Occupational Therapist to join our new North Kent Community Rehabilitation Service.

Individuals will be expected to ensure the team is able provide input between the hours of 08:00 and 20:00 according to the needs of the service, including working some evenings, weekends and public holidays.
• The senior occupational therapist is an experienced occupational therapist within the multi-disciplinary care team.
• To identify, develop and provide the Occupational Therapy contribution within the multi-disciplinary service in accordance with the needs of service users and the requirements of the service.
• To assess, plan, deliver and evaluate therapeutic interventions for identified service users.
• To manage a defined caseload of service users with occupational needs using evidence based, service user centred, hope and recovery, health promotion and relapse prevention orientated principles and practice.
• To provide supervision to designated junior staff and students.

Come and work with us in the Garden of England where we combine exceptional professional development opportunities with a tremendous quality of life.

We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing mental health, learning disability and specialist services, serving 1.8 million people across the county.

The Trust (rated Good overall by the CQC and Outstanding for care) has 3,283 staff working in 66 buildings across 33 locations, covering an area of 1,450 square miles.

You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providing excellent care to our service users and their loved ones.

The nature of our work attracts kindness and compassion as standard and everyone from our cleaners and porters to the chief executive and chairman are recognised as playing a vital role in providing an exemplary service.

The post holder must hold a full, valid, UK driving licence and have access to a car/vehicle to use for business purposes (unless you have a disability as defined by the Equality Act 2010).

Please refer to the attached job description for full details and main responsibilities of the role.


This advert closes on Monday 25 Nov 2024

Proud member of the Disability Confident employer scheme

We are looking for a confident Senior Care & Support Worker with a passion for delivering outstanding care. You'll be working 38.5 hours a week (Days, Nights and Weekends), making a positive difference to the lives of the people in our care at Cygnet Hospital Bierley. Cygnet Hospital Bierley provides a range of acute and low secure mental health services for men and women. The hospital is set across four wards offering single-sex male and female specialist mental health services. All our services are provided under the umbrella of a recovery orientated approach and are reviewed through the CPA framework. Cygnet Hospital Bierley has a true focus on the service user and the over-riding aim of providing the best quality treatment and care possible. The team are committed to delivering care and treatment guided by the principles of a trauma informed approach. At Cygnet, our perks go way beyond pension schemes and excellent professional development. You'll also enjoy shopping, travel and leisure discounts as well as a range of healthcare and financial benefits to support you to be happy both in and out of work. Apply now to enjoy excellent career prospects while reaping the rewards of making a difference to others every day. Your day-to-day Support both management and team members in the day-to-day running of the service Ensure duties are allocated effectively and safely Offer enhanced care with a flexible learning approach for all the people in our care Provide guidance & encouragement through physical & emotional support Learn about individuals specific needs & provide help in the most appropriate way Assist with medical & welfare needs and report as required Safeguard Maintain a safe & clean environment for all Why Cygnet? Well offer you Opportunities for further learning with our excellent apprenticeship scheme Flexible working with the opportunity for overtime Regular coaching & appraisal Expert supervision & peer support Employee discount savings & Cycle to Work scheme Recruitment referrals You are Genuinely driven with a desire to make a real difference in peoples lives An excellent communicator & a good team player Sensitive & intuitive with the energy required to provide a trusting, stimulating & varied environment Passionate about empowering & supporting service user independence Successful candidates will be required to undergo an enhanced DBS check. Cygnet has been providing a national network of high-quality specialist mental health services for more than 30 years. We have built a reputation for delivering pioneering services and outstanding outcomes. Our expert care enables thousands of individuals to consistently make a positive difference to their lives.

We are looking for a confident Senior Care & Support Worker with a passion for delivering outstanding care.

You’ll be working 38.5 hours a week (Days, Nights and Weekends), making a positive difference to the lives of the people in our care at Cygnet Hospital Bierley.

Cygnet Hospital Bierley provides a range of acute and low secure mental health services for men and women.

The hospital is set across four wards offering single-sex male and female specialist mental health services. All our services are provided under the umbrella of a recovery orientated approach and are reviewed through the CPA framework.

Cygnet Hospital Bierley has a true focus on the service user and the over-riding aim of providing the best quality treatment and care possible. The team are committed to delivering care and treatment guided by the principles of a trauma informed approach.

At Cygnet, our perks go way beyond pension schemes and excellent professional development.

You’ll also enjoy shopping, travel and leisure discounts – as well as a range of healthcare and financial benefits – to support you to be happy both in and out of work.

Apply now to enjoy excellent career prospects while reaping the rewards of making a difference to others – every day.

Your day-to-day…

• Support both management and team members in the day-to-day running of the service
• Ensure duties are allocated effectively and safely
• Offer enhanced care with a flexible learning approach for all the people in our care
• Provide guidance & encouragement through physical & emotional support
• Learn about individuals’ specific needs & provide help in the most appropriate way
• Assist with medical & welfare needs and report as required
• Safeguard
• Maintain a safe & clean environment for all

Why Cygnet? We’ll offer you…

• Opportunities for further learning with our excellent apprenticeship scheme
• Flexible working with the opportunity for overtime
• Regular coaching & appraisal
• Expert supervision & peer support
• Employee discount savings & “Cycle to Work” scheme
• Recruitment referrals

You are…

• Genuinely driven with a desire to make a real difference in people’s lives
• An excellent communicator & a good team player
• Sensitive & intuitive with the energy required to provide a trusting, stimulating & varied environment
• Passionate about empowering & supporting service user independence

Successful candidates will be required to undergo an enhanced DBS check.

Cygnet has been providing a national network of high-quality specialist mental health services for more than 30 years. We have built a reputation for delivering pioneering services and outstanding outcomes. Our expert care enables thousands of individuals to consistently make a positive difference to their lives.

Proud member of the Disability Confident employer scheme

The UK's largest provider of work-based learning programmes is currently looking to hire confident and articulate Customer Sales Executives at their Wakefield site (WF1).

This is a fantastic opportunity for motivated, hardworking and passionate individuals, confident in making outbound sales calls with a strong resilient work ethic. Ideally, you will have some experience in sales or generating new business but equally you could have experience working within recruitment or a customer service environment.

Permanent full-time role working 35 hours a week however applicants looking for part-time work will be considered with flexible working patterns facilitated between the hours of 8am and 6pm. After a successful completion of probationary period hybrid working between office and home can be offered.

Offering an attractive salary of £29,000 plus a sales incentive plan, with excellent benefits package including pension, private healthcare, volunteering opportunities and much more.

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The Role
As part of the Customer Sales Team in Wakefield you would work on both reactive and proactive sales campaigns covering a wide range of products and services, delivered to both new and existing customers. Achieving performance targets and pipeline activity through managing a caseload of customers or campaign objectives, predominantly over the phone but also email based as well. You'll generate sales meetings and customer demonstrations for the specialist team.

You will also manage customer inboxes for new centre enquiries and general enquiries into the department as well as working collaboratively with colleagues across the business to bring the right expertise to the business.

Full training and ongoing support provided in the role as well as a defined monthly plan by your manager.

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The Candidate
- Positive, self-motivated and committed, motivated by new challenges
- Enjoys working in a fast-paced sales environment and comfortable working to quarterly targets
- Experience in sales new business ideally within a customer service environment
- Customer-focused with a passion for delivering a great customer experience
- Great team working skills as well as possessing a flexible, adaptable approach
- Fantastic communication and interpersonal skills

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The Company
The UK's largest specialist vocational assessment and certification organisation, providing colleges and private training providers with solutions, tools and support they need to qualify over 2 million people each year across 24 industry sectors in the UK and internationally.

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This is a brilliant opportunity to develop your existing sales and account management skills with the potential to grow into a more senior sales role in time or to work in other functions within the business. If you think you're right for this Customer Sales Executive role, then click the 'Apply Now' button, send us your CV and we'll consider you for the first round of interviews. Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.

Job Title: Senior DevOps Engineer
Location: Leeds
Pay Rate: £750 per day (Inside IR35)

Company: Service Care Solutions
Contact: Lewis Ashcroft - Lewis.Ashcroft@servicecare.org.uk

Overview:
Service Care Solutions is seeking an experienced Senior DevOps Engineer to support the Digital Working Age Services team, particularly focusing on Universal Credit-one of the UK's most critical Government services. This is an opportunity to directly influence the core systems supporting millions in society. You will be a hands-on engineer and technical leader, responsible for designing, implementing, operating, and evolving new and existing services and infrastructure.

Role and Responsibilities:
As a Senior DevOps Engineer, you will:

• Work within a multi-functional agile delivery team, leading engineers and driving innovative solutions.
• Develop and maintain automated solutions to support quality, consistency, and reliability of critical services.
• Collaborate with cross-functional teams to deliver high-quality systems for agents and claimants.
• Provide technical expertise, mentoring and coaching other DevOps engineers.

Key Technical Skills:

• Proven experience in a DevOps environment, including Continuous Integration & Deployment.
• Strong Unix/Linux platform experience (preferably RHEL/CentOS) and proficiency in scripting languages (Bash, Python, Go).
• Expertise in cloud-based platforms, especially AWS.
• CI/CD pipeline implementation and maintenance (GitLab CI, Jenkins preferred).
• Skilled in Infrastructure as Code (Terraform, Packer, CloudFormation, Cloud-Init).

In addition, expertise in at least two or more of the following areas is required:

• Data Persistence: MongoDB/Atlas
• Messaging/Events Platforms: Kafka
• Observability Tooling: Prometheus, Grafana, Splunk
• Container Hosting Platforms: ECS/Fargate, Kubernetes
• Secrets Management: Hashicorp Vault, AWS Secrets Manager
• Identity Management: Entra ID, Keycloak
• Security: Cloud Security, CIS Benchmarks, DAST/SAST

Person Specification:
The ideal candidate will be adaptable, quality-driven, and strategically minded, with a passion for innovation and high standards in their work. A positive attitude, resilience under pressure, and strong interpersonal skills are essential for success in this role.

On-Call Requirement:
Due to the critical nature of these services, this role includes participation in a 24/7 on-call support rota.

Application:
If you're ready to take on a challenging role that directly impacts public services and improves the future for millions, please reach out to Lewis Ashcroft at Lewis.Ashcroft@servicecare.org.uk to discuss this opportunity further.

A £500 'Golden Hello' Welcome Bonus is just one of the ways we'll reward you when you join Barchester in this role. ABOUT THE ROLEAs a Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support. Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager. You can also expect to support the clinical team in a specific area, such as medication, assessments, care plans or care reviews. Like everyone here, as a Senior Care Assistant, you'll always respect the dignity and preferences of our residents as well playing your own part in creating an environment that's warm, welcoming and vibrant. ABOUT YOU You should have an NVQ Level 3 or Advanced Diploma in Health & Social Care to join us as a Senior Care Assistant. We'll also need to see that you have specific knowledge of clinical care for the elderly. We're looking for people who are warm-hearted, compassionate and committed to giving each resident individualised care and support. You'll have the opportunity to develop your career through ongoing training opportunities, so there's no limit to how far you can go with us. Many of our Senior Carer Assistants progress into Care Practitioner, Regional Carer or nursing roles. REWARDS PACKAGEIn return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your motivational and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

About The Role

As a Senior Care Assistant at HC One, Kindness will be at the core of everything you do. It touches upon every aspect of our Dementia, Nursing, Residential and Specialist care homes. Every single person who works here understands that our residents are people just like them with their own stories to tell. And, by joining us, you’ll have a wonderful opportunity to give something back to those people.

For you, that will mean planning and implementing the kind of care that will give our residents a real sense of security, dignity and independence. You will get to know our residents and their families – helping to ensure we deliver truly personalised care plans. Leading a team of Care Assistants, you will be responsible for maintaining the highest standards of care and you’ll be a real influence on the rest of the team. Whether you are showing someone how to use a walking frame, helping someone at the end of their life to eat a meal or talking to a resident’s family on the phone, you’ll do so with a sense of kindness, above anything else. Assisting the Registered Nurse and Care Manager, you will be involved in providing essential physical and mental stimulation through a range of social and recreational activities, as well as administering medication.

One of your key responsibilities as Senior Care Assistant is to maintain accurate records of the job you do and build strong relationships with the rest of your team.

Ideally, you’ll have completed a Level 2 Diploma S/NVQ in Adult Care and are prepared to work towards Level 3 qualification in Adult Care or equivalent, a background in person centered care planning and knowledge of caring for people with dementia. What’s essential, though, is your brilliant positive energy and natural ability to get along with people. You’ll know what good record keeping looks like and be able to manage your time effectively. And, whenever you communicate with a resident or co-worker, you’ll be truly considerate and kind.

About HC-One
At HC-One, kindness is more than a word. It is a belief that caring for people means caring about what matters most to them so we can support them to lead their best possible life.
To be able to provide the kindest possible care there are 5 qualities that everyone who is part of the HC-One team shows up with, supports and coaches in each other every single day. We call these 5 qualities Kindness the HC-One Way: We are curious and ask questions, look for clues and seek to understand. We are compassionate and try to walk in the shoes of others. We're creative yet practical, using our imagination to make things happen. We are courageous in how we support residents to live the life they want, and we can always be counted on.
We champion inclusivity, fostering a workplace where everyone feels valued and can be themselves. Our diverse and inclusive workforce allows us to learn from each other and better represent the communities we serve.
Safeguarding is everyone’s responsibility and therefore it is important that you are able to recognise the signs which may indicate possible abuse, harm or neglect in its different forms and know what to do if there are any concerns. All colleagues are required to attend safeguarding training appropriate to their role and to undertake additional training in associated areas. You also have the ability to seek appropriate advice and report concerns, including escalation if action is not taken.

We’ll provide full training, so it’s a great opportunity to learn something new. In return, you will enjoy access to a huge variety of benefits and services to support your physical and psychological well-being and throughout your career as a Senior Care Assistant we will invest in you, and you will enjoy additional support and benefits including:

- Paid Enhanced DBS/PVG
- Upto £500 Welcome Bonus
- Hourly rate is subject to experience and qualifications
- Free uniform
- During a shift of eight hours or more a nutritious meal will be available
- Company pension scheme
- 28 days annual leave inclusive of bank holidays
- Group life assurance cover
- Wagestream - financial wellbeing and flexible access to pay as you need it
- Award-winning learning and development and support to achieve qualifications.
- GP online - a service providing around the clock GP consultation via an interactive app - available to you and your children under 16
- An opportunity to learn from experienced colleagues as part of an outstanding and committed team.
- Colleague discounts – Access to over 1600 high street discounts including carefully selected discount partners.
- Wellbeing - free of charge access to an independent and confidential Employee Assistance Programme. This gives Colleagues and their family access to 24/7 365 support for a whole range of issues including physical, mental and financial issues
- Excellent recognition schemes such as ‘Kindness in Care’ and Long Service Awards
- An attractive refer a friend scheme of up to £1000 per referral, depending on the role

We are passionate about ensuring that our current and future Colleagues can be their true selves, and that our workforce represents the communities we serve. We prioritise inclusive working practices and invite applicants from all backgrounds into our HC-One family and we are committed to providing the quickest possible turnaround from the point of making you a job offer to you starting with us on day one.

About The Role
As a Night Senior Care Assistant at Greenacres, Kindness will be at the core of everything you do. It touches upon every aspect of our care. Every single person who works here understands that our residents are people just like them with their own stories to tell. And, by joining us, you’ll have a wonderful opportunity to give something back to those people.
For you, it will mean planning and implementing the kind of care that will give our residents a real sense of security, dignity and independence. You will get to know our residents and their families – helping to ensure we deliver truly personalised care plans. Leading a team of Care Assistants, you will be responsible for maintaining the highest standards of care and you’ll be a real influence on the rest of the team. Whether you are showing someone how to use a walking frame, helping someone at the end of their life to eat a meal or talking to a resident’s family on the phone, you’ll do so with a sense of kindness, above anything else. You will be involved in providing essential physical and mental stimulation through a range of social and recreational activities, as well as administering medication.
One of your key responsibilities as Senior Care Assistant is to maintain accurate records of the job you do and build strong relationships with the rest of your team.
Safeguarding is everyone’s responsibility and therefore it is important that you are able to recognise the signs which may indicate possible abuse, harm or neglect in its different forms and know what to do if there are any concerns. All colleagues are required to attend safeguarding training appropriate to their role and to undertake additional training in associated areas. You also have the ability to seek appropriate advice and report concerns, including escalation if action is not taken.
About HC-One
At HC-One, kindness is more than a word. It is a belief that caring for people means caring about what matters most to them so we can support them to lead their best possible life.
To be able to provide the kindest possible care there are 5 values or qualities that everyone who is part of the HC-One team shows up with, supports and coaches in each other every single day. We call these 5 qualities Kindness the HC-One Way: We are curious and ask questions, look for clues and seek to understand. We are compassionate and try to walk in the shoes of others. We're creative yet practical, using our imagination to make things happen. We are courageous in how we support residents to live the life they want, and we can always be counted on.
We champion inclusivity, fostering a workplace where everyone feels valued and can be themselves. Our diverse and inclusive workforce allows us to learn from each other and better represent the communities we serve.
Our dedicated, professional colleagues strive to always deliver outstanding care – and we care about our talented teams too, supporting them in their professional and personal growth. We are committed to developing people that work for us through robust career pathways, CPD and post graduate programmes. Throughout your career, HC-One will invest in you with great opportunities to progress into regional and national roles.
We’ll provide full training, so it’s a great opportunity to learn something new. In return, you will enjoy access to a huge variety of benefits and services to support your physical and psychological well-being and throughout your career as a Senior Care Assistant we will invest in you, and you will enjoy additional support and benefits including:

- Higher than average pay rates
- Paid Enhanced DBS/PVG
- Free uniform
- Company pension scheme
- 28 days annual leave inclusive of bank holidays
- Life assurance cover for all colleagues
- Award-winning learning and development and support to achieve qualifications
- GP online - a service providing around the clock GP consultation via an interactive app - available to you and your children under 16
- An opportunity to learn from experienced colleagues as part of an outstanding and committed team
- Colleague discounts – Access to over 1600 high street discounts including carefully selected discount partners
- Wellbeing - free of charge access to an independent and confidential Employee Assistance Programme. This gives Colleagues and their family access to 24/7 365 support for a whole range of issues including physical, mental and financial issues
- First-rate working environment in a purpose-built luxury home
- Free onsite car parking and close to local transport links
- Refer a friend scheme

Total Hours: 37 hours per week –
7.5 hours NJC Scale Points 12 – 13, starting at £27,711 pa/pro rata
29.5 hours NJC Scale points 07 – 11, starting at £ £25,584 pa/pro rata
Fixed up to March 2026, with the possibility of extension

Touchstone is a multi-award-winning mental health and wellbeing charity operating in communities across Yorkshire. Touchstone understands that we can only deliver excellence to the people we serve if the people we recruit are happy, empowered, supported to reach their potential and trusted to lead.

The Community Rehabilitation Enhanced Support Team (CREST) is a unique community mental health service providing intensive and flexible wrap around support for individuals across West Yorkshire (Leeds, Kirklees, Calderdale, Wakefield, & Bradford). Many service users have experienced long lengths of stay in locked hospital placements and are disconnected from their community. We work with service users and their family and carers prior to discharge, supporting them into step down provision and beyond.

The successful candidate will assist the CREST Peer Support and Recovery Co-Ordinator to provide effective team leadership and management of the service and deputise for the CREST Peer Support and Recovery Co-ordinator in their absence.

Information Session: Monday 11 November, 12pm – 1pm via MS Teams
To attend, please email recruitment@touchstonesupport.org.uk for a link.

Contact details: Tristan Batten (Peer & Recovery Support Coordinator) – tristanb@touchstonesupport.org.uk

As an employee of Touchstone, all successful applicants continually benefit from the following:
• Personal wellbeing budget
• 28 days annual leave (rising to 31 after 2 years) + 8 bank holidays (pro-rata)
• Agile working opportunities
• Cycle to work scheme
• Access to counselling and 24/7 confidential staff Mindful Employer helpline
• Health and wellbeing and fun organisational staff away days
• Inclusive maternity and parental policies and pay
• A full range of staff and peer support networks
• Additional day of leave for a celebration day
• Learning and personal development opportunities

Touchstone is an equal opportunities organisation, an equal rights employer and applications are welcome from all sections of the community, particularly, BME and LGB and Trans communities and/or people with disabilities who are under-represented within Touchstone. Further information can be obtained from our equal opportunities policy. Please note that we do not hold a sponsor licence and we do not intend to offer sponsorship for this particular role. You should therefore ensure that you have/will have the right to work in the UK to be able to undertake this role, if appointed, you will be required to provide relevant right to work documents at the point of an offer being made to you. Applications can be obtained by visiting www.touchstonesupport.org.uk or by e-mailing recruitment@touchstonesupport.org.uk. Please note that feedback is not provided to applicants who have not been shortlisted.

Proud member of the Disability Confident employer scheme