Total 9 Manager level Customer Service job vacancies in BB2 1AU

Head of Finance

Local Authority Blackburn

Monday to Friday 09:00-17:00

3 Days required in the office (2 Days Remote)

Salary Negotiable - (£500-£700pd) Dependent on Experience

Job Purpose

You will take responsibility for our finance teams and performance monitoring team developing the plans necessary to deliver excellent services to our residents. You will have the opportunity to influence the direction of the services and support our staff to make the continuous improvements needed to enable our services to flourish.

The successful applicant will play a vital role in supporting the development of our social care and public health services, offering inspiring leadership to our teams and influencing the strategic direction of our services linked to regulatory and business plan requirements. We are on an improvement journey and have brought together a range of services including for example commissioning, finance and performance, which with your expertise, will support the Directorate to operate within budgets and evidence compliance with a range of regulated activities.

Main responsibilities

• Collaborate with internal and external partners to design and deliver integrated services, ensuring efficient budget use.
• Develop and improve financial, performance, and business systems for managing contracts, focusing on outcomes and quality.
• Ensure commissioned services are high-quality, cost-effective, and people-centered with ongoing quality assurance.
• Lead Adult Social Care Finance, Performance, Direct Payments, and Complex Care teams to drive service improvements and align with public health strategies.
• Ensure compliance with Local Authority systems, including risk management, performance monitoring, and workforce planning.
• Manage multiple Council budgets and funding streams effectively.
• Represent the council in key meetings and with health sector partners to ensure collaborative service delivery.
• Drive innovation and continuous improvement to achieve positive outcomes for citizens.
• Provide leadership, fostering employee development, wellbeing, and proactive health management.
• Provide timely information to stakeholders to monitor performance and progress towards strategic goals.

Requirements for the role

• Must be able to attend the office 3 days per week (Flexibility on the days)
• Must be a Qualified Accountant (ACA, ACCA, CIPFA)
• Must have significant experience within Adult Social care at a Senior Level
• Or similar significant NHS experience

Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.

If this role is of interest, please just respond to this advert with an up to date copy of your CV or call Jake on 01772 208969

We are looking for a Service Support Manager to build relationships and rapport with contract clients, complete audit inspections and review performance of delivery against the Service Level Agreement and Cleaning Specification. You will manage and implement employee wages daily, alongside deliver adequate Health & Safety compliance, following the clients statutory Fire and Safety regulations to mitigate potential risks.

You should be capable of effectively managing and ensuring excellent service delivery to various client contracts over an agreed geographical area within an agreed compliance and company policy & procedures in relation to HR, QHSE, RTW, Vetting, and Contract Compliance.

You should have excellent management skills including strong organisation and time management abilities, paired alongside great customer service skills to liaise with clients effectively. You should have a flexible and adaptable approach to workload, ensuring client expectations are met.

The ideal candidate will have a full UK clean drivers license - a company car is provided in this role - and previous management experience in managing soft services/cleaning within facilities management. Excellent customer service with good communication skills and a good understanding of written and verbal English. IT literacy in Microsoft packages but especially Microsoft Office. A Health and Safety IOSH qualification is also desirable.

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also find out more information by visiting our Trust website www.elht.nhs.uk and by watching the videos within the below link; https://elht.nhs.uk/services/district-nurses

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also find out more information by visiting our Trust website www.elht.nhs.uk and by watching the videos within the below link; https://elht.nhs.uk/services/district-nurses

As Care Manager you will have ownership of care packages across Wales,this is an extremely rewarding role as the care we provide allows clients to remain in their own homes and keep as much independence as their condition allows for as long as possible. As the role will include regular travel to visit the clients in your area we require a driver with their own car. Active Care Group has over 25 years of specialist experience in providing high-quality complex care for people in their own homes taking into account not just their clinical needs but the whole person, including their personal, social and emotional needs. Our packages of care are tailored to fit with each persons care needs, preferences and lifestyle.We also pride ourselves on the fact our care extends beyond the individual to their wider family and friends, as we understand the wider impact complex conditions can have. What you'll be working: 37.5 hours per week, predominantly Monday-Friday 9am-5.30pm, however these hours and days may need to worked flexibly You must also be willing to be part of an on-call rota on nights/weekends What you'll be doing: Have ownership of care packages in your area Working with the Business Development Manager to review suitable referrals Produce suitable assessment reports for care package for clients Building excellent working relationships with clients, families and external bodies Ensure we are providing client focused high-quality care at all times Support with recruitment and training for Support Workers for care packages in your area Ensure all records are accurate and completed in a timely manner What to look forward to: Salary £30,000 per year which includes on call rota 25 days annual leave, plus your birthday off Join theActive Learning Huband benefit from a wide range of e learning and face to face training and development opportunities Active Reward Appgiving discounts and savings on your weekly shop Free 24 hour confidentialEmployee Assistance Programme Helpline & Appto support with legal, health, wellbeing, relationship and consumer advice ANest Personal Pensionaccount Access to join aMedicash Health Planfor you and your family to save money on everyday health essentials like going to the dentist or opticians We recognise outstandingActive Behavioursvia theActive Awardsprogramme Enhanced Sick & Maternity Pay benefits Refer a FriendSchemeandearn yourself up to£1000by recommending someone you know and, of course, the support and guidance of our qualified clinical and business leadership teams so that you can really develop your career with Active Care Group

COMMUNICATION Communicate with professionals, patients and families/carers in a professional manner and appropriate to the individual using a range of mediums and techniques including letters, reports, groups, verbal, emails and onward referral. Act as an advocate on behalf of patients. Deal with challenging situations using conflict resolution and negotiation skills. Provide early intervention of HR issues such as performance, disputes, behaviour, sickness etc with the support of HR and operational management. Advise and support your team in adapting communication skills to meet individual patients needs. TRAINING AND DEVELOPMENT Ensure compliance with mandatory training for yourself and your team. Take responsibility for own professional development and the development of your team using a training needs analysis and competency framework across a variety of settings and patient groups and clinical pathways. Provide regular supervision and feedback to your team to facilitate self-development. Plan, organise and deliver training to students, assistants, junior staff and colleagues including wider multi-disciplinary team and other agencies as required. Lead on and participate in research and development activities as required. Provide training to other health care professions, both undergraduate and post graduate level. Review, update and produce guidelines/procedures and educational resources that reflect national guidance/clinical standards and evidence-based practice. ORGANISATIONAL RESPONSIBILITIES Work closely with the operational service lead, Head of Service and clinical leads to interpret and implement Trust and Directorate targets, national guidelines and AHP strategies within your specialist area. Actively contribute to the development and delivery of the Therapies Directorate and service level business and improvement plans. Undertake line management duties including rostering, job planning, appraisals, clinical supervision, approval of travel expenses, sickness monitoring and support etc. Undertake a team leader role in the planning, co-ordinating, delivering and evaluation of the designated clinical service. Identify areas for, lead and implement, continual improvement, underpinned by evidence-based practice. Lead on the performance management of the designated clinical team across a range of Quality, Delivery, Finance and People measures. Lead on the recruitment and retention of staff, ensuring competency frameworks are in place, supporting staff through probationary and preceptorship with training and feedback. Facilitate the ongoing development of your team and facilitate rotations of clinical staff where appropriate, Assist the service in involving service users, their families and carers in service evaluation and associated developments. Be responsible for deputising for the Clinical and Operational Service leads and 8a Critical Care Extended Scope Practitioner. PROFESSIONAL RESPONSIBILITIES Ensure you and your team adhere to the HCPC standards of conduct and professional proficiency. Understand and demonstrate the need to respect and uphold the rights dignity and values and autonomy of every service user. Understand your role, and that of your teams, in the process of promoting and maintaining health and wellbeing for patients, self and others. Ensure you and your team operate within the codes of practice outlined in the Trust Behavioural Framework. Undertake the measurement and evaluation of the work of you and your team and current practices through the use of evidence-based practice projects, audit and outcome measures, either individually or with colleagues. This will include leading on and participating in research and development. Support staff and patients with protected characteristics, to be a role model and ally in challenging and eliminating discrimination of all forms. Undertake as directed the collection of data for use in service audit and research projects. To manage and undertake research into specific areas of clinical practice and service delivery using a range of research methodologies as part of multi-disciplinary team audit and departmental research initiatives. Be actively involved in professional clinical groups, clinical interest groups, peer review, ICS wide review and standardisation of services and professional development initiatives. Promote awareness of the professional role within the Trust and externally. EMPLOYMENT ACTS AND CODES OF PRACTICE All employees are required to comply with employment legislation and codes of good practice. Equality and Diversity We are an Equal Opportunities employer and will do all we can to make sure that job applicants and employees do not receive less favourable treatment because of their age, sex, marital status, faith, race, disability or sexual orientation, or for any other reason that is not justified. Health and Safety In accordance with the Health and Safety at Work Act 1974, and other supplementary legislation, all employees are required to follow Trust Health and Safety policies and safe working procedures, take reasonable care to avoid injury during the course of their work, and co-operate with the Trust and others in meeting statutory requirements. Infection Control All employees must comply with Prevention and Control of Infection polices and attend any related mandatory training. Sustainability and Corporate Social Responsibility The Trust attaches great importance to Sustainability and Corporate Social Responsibility. It is the responsibility of all members of staff to ensure that the Trusts resources are used efficiently with minimum wastage throughout their daily activities. Risk Management Employees are required to report every incident where the health and safety of self or others has been jeopardised (including near misses) and to carry out or participate in investigations into such incidents as required. Safeguarding All employees have a responsibility for safeguarding and promoting the welfare of children and adults. Further guidance can be sought from your Line Manager. Data Protection Act All members of staff are bound by the requirements of the Data Protection Act 1998. Rules, Regulations, Policies, Standing Orders and Financial Instructions All employees are required to comply with the rules, regulations, policies, standing orders and financial instructions of the Trust. Research and Development Projects Whenever you decide to undertake a piece of research, either as a Principal Investigator or Local Researcher, or Assistant Researcher, you must comply with the principles of Clinical Governance and the Research Governance Framework. Development Review Key performance objectives, development needs and compilation of a Personal Development Plan will be discussed and agreed at Annual Development Review meetings. Training Post holders are required to attend any relevant and mandatory training for the post.

An exciting opportunity has arisen for a dedicated, highly experienced and passionate Physiotherapist to clinically team lead the Critical Care Physiotherapy Team, working alongside the Critical Care Physiotherapist Extended Scope Practitioner. We are looking for an innovative, patient focused therapist with a passion for the management of patients with critically ill conditions, providing highly skilled respiratory care and complex rehabilitation. You will have a wide range of clinical experience and the leadership qualities needed to inspire and support a team of physiotherapists and an integrated therapy assistant to consistently deliver safe, personal and effective care to our patients. You will have outstanding interpersonal and communication skills that will enable you to act as an advocate for patients with complex critically ill patients, and promote the role of therapies within Critical Care and the wider network . The post holder will be required to work across a 7 day period, working weekends on a rota basis. If you are seeking the opportunity to develop both the clinical and leadership aspects of your career and are excited by a dynamic team and working environment then this role is definitely for you.

Provide operational and line management to a designated team in the delivery of a highly effective, safe and personal service, delivered around the needs of individual patients/carers as described by agreed goals/outcome measures and within defined clinical pathways.

Working within the multidisciplinary teams, act as the Clinical Lead for the designated service area providing a high level of clinical expertise with regard to highly specialist assessment skills and interactions within a defined patient group.

An active member of the leadership structure, the postholder will contribute toward the strategic operational and clinical development of the service.

Provide teaching and highly specialist support in the management of complex conditions, educating other healthcare professionals and wider stakeholders.

To manage individual care in the area of critical care. Within this area the Physiotherapist will require a broad knowledge of conditions relating to critical care including an in-depth knowledge and understanding of surgical procedures (post op CCU). They will also be required to have highly developed respiratory and rehabilitation skills to treat the group of patients and also to support the delivery of on-call training/competencies to more junior staff.

Established in 2003 East Lancashire Hospitals NHS Trust (ELHT) is a large integrated health care organisation providing high quality acute secondary healthcare for the people of East Lancashire and Blackburn with Darwen.  

Our vision is to be widely recognised for providing safe, personal and effective care.  We currently provide high quality services and treat over 700,000 patients a year from the most serious of emergencies to planned operations and procedures. We employ over 8,000 staff, many of whom are internationally renowned and have won awards for their work and achievements.

The Therapies and Orthotics directorate is driven by the trusts strategic objectives and  values, alongside the new ELHT AHP Strategy and we look for people who are strongly aligned with them.

COMMUNICATION
1. Communicate with professionals, patients and families/carers in a professional manner and appropriate to the individual using a range of mediums and techniques including letters, reports, groups, verbal, emails and onward referral.
2. Act as an advocate on behalf of patients.
3. Deal with challenging situations using conflict resolution and negotiation skills.
4. Provide early intervention of HR issues such as performance, disputes, behaviour, sickness etc with the support of HR and operational management.
5. Advise and support your team in adapting communication skills to meet individual patient’s needs.

TRAINING AND DEVELOPMENT
1. Ensure compliance with mandatory training for yourself and your team.
2. Take responsibility for own professional development and the development of your team using a training needs analysis and competency framework across a variety of settings and patient groups and clinical pathways.
3. Provide regular supervision and feedback to your team to facilitate self-development.
4. Plan, organise and deliver training to students, assistants, junior staff and colleagues including wider multi-disciplinary team and other agencies as required.
5. Lead on and participate in research and development activities as required.
6. Provide training to other health care professions, both undergraduate and post graduate level.
7. Review, update and produce guidelines/procedures and educational resources that reflect national guidance/clinical standards and evidence-based practice.

ORGANISATIONAL RESPONSIBILITIES


1. Work closely with the operational service lead, Head of Service and clinical leads to interpret and implement Trust and Directorate targets, national guidelines and AHP strategies within your specialist area.


1. Actively contribute to the development and delivery of the Therapies Directorate and service level business and improvement plans.


1. Undertake line management duties including rostering, job planning, appraisals, clinical supervision, approval of travel expenses, sickness monitoring and support etc.


1. Undertake a team leader role in the planning, co-ordinating, delivering and evaluation of the designated clinical service.


1. Identify areas for, lead and implement, continual improvement, underpinned by evidence-based practice.


1. Lead on the performance management of the designated clinical team across a range of Quality, Delivery, Finance and People measures.


1. Lead on the recruitment and retention of staff, ensuring competency frameworks are in place, supporting staff through probationary and preceptorship with training and feedback. Facilitate the ongoing development of your team and facilitate rotations of clinical staff where appropriate,


1. Assist the service in involving service users, their families and carers in service evaluation and associated developments.


1. Be responsible for deputising for the Clinical and Operational Service leads and 8a Critical Care Extended Scope Practitioner.



PROFESSIONAL RESPONSIBILITIES


1. Ensure you and your team adhere to the HCPC standards of conduct and professional proficiency.


1. Understand and demonstrate the need to respect and uphold the rights dignity and values and autonomy of every service user.


1. Understand your role, and that of your team’s, in the process of promoting and maintaining health and wellbeing for patients, self and others.


1. Ensure you and your team operate within the codes of practice outlined in the Trust Behavioural Framework.


1. Undertake the measurement and evaluation of the work of you and your team and current practices through the use of evidence-based practice projects, audit and outcome measures, either individually or with colleagues. This will include leading on and participating in research and development.


1. Support staff and patients with protected characteristics, to be a role model and ally in challenging and eliminating discrimination of all forms.


1. Undertake as directed the collection of data for use in service audit and research projects. To manage and undertake research into specific areas of clinical practice and service delivery using a range of research methodologies as part of multi-disciplinary team audit and departmental research initiatives.


1. Be actively involved in professional clinical groups, clinical interest groups, peer review, ICS wide review and standardisation of services and professional development initiatives.


1. Promote awareness of the professional role within the Trust and externally.

EMPLOYMENT ACTS AND CODES OF PRACTICE

All employees are required to comply with employment legislation and codes of good practice.

Equality and Diversity

We are an Equal Opportunities employer and will do all we can to make sure that job applicants and employees do not receive less favourable treatment because of their age, sex, marital status, faith, race, disability or sexual orientation, or for any other reason that is not justified.

Health and Safety

In accordance with the Health and Safety at Work Act 1974, and other supplementary legislation, all employees are required to follow Trust Health and Safety policies and safe working procedures, take reasonable care to avoid injury during the course of their work, and co-operate with the Trust and others in meeting statutory requirements.

Infection Control

All employees must comply with Prevention and Control of Infection polices and attend any related mandatory training.

Sustainability and Corporate Social Responsibility

The Trust attaches great importance to Sustainability and Corporate Social Responsibility. It is the responsibility of all members of staff to ensure that the Trust’s resources are used efficiently with minimum wastage throughout their daily activities.

Risk Management

Employees are required to report every incident where the health and safety of self or others has been jeopardised (including near misses) and to carry out or participate in investigations into such incidents as required.

Safeguarding

All employees have a responsibility for safeguarding and promoting the welfare of children and adults. Further guidance can be sought from your Line Manager.

Data Protection Act

All members of staff are bound by the requirements of the Data Protection Act 1998.

Rules, Regulations, Policies, Standing Orders and Financial Instructions

All employees are required to comply with the rules, regulations, policies, standing orders and financial instructions of the Trust.

Research and Development Projects

Whenever you decide to undertake a piece of research, either as a Principal Investigator or Local Researcher, or Assistant Researcher, you must comply with the principles of Clinical Governance and the Research Governance Framework.

Development Review

Key performance objectives, development needs and compilation of a Personal Development Plan will be discussed and agreed at Annual Development Review meetings.

Training

Post holders are required to attend any relevant and mandatory training for the post.














This advert closes on Friday 10 May 2024

The Role: Vita Health Group is looking for a Talking Therapies High Intensity (Step 3) Service Manager to support the delivery of our service. The Talking Therapies High Intensity (Step 3) Service Manager contributes to the delivery of effective operational management and leadership within the NHS Kent and Medway Talking Therapies service. This is a great opportunity for a Line Manager to progress their career within the NHS Talking Therapies Service and training will be given as required. The High Intensity Service Manager will work closely alongside the Senior Management Team to ensure that a high quality, Talking Therapies compliant stepped care service is delivered. You will support the service to exceed national standards of delivery and achieve optimum levels of clinical performance. The Service Manager will line manage other operational managers within the service and will act as an appropriate point of escalation. The role will be a mix of remote and office-based working. Candidates must be willing to travel to the Kent and Medway locality.Skills and Experience: Essential: Undertaking Clinical Audit, including action planning Experience of effectively managing a team Experience & knowledge of working in NHS Talking Therapies Experience of being part of making strategic decisions for service provision & leading change An awareness of and commitment to supporting and facilitating diversity and inclusion Willingness to travel, which may include overnight stays on occasion, as and when required Desirable: Leadership & management qualification (CMI/ILM or other recognised body) Talking Therapies recognised therapeutic qualification Supervisor training Experience of leading a team where there are changing priorities of needs Use of IAPTUS systemWhy Vita Health Group? Vita Health Group celebrates life. Improving lives physically and mentally drives everything we do. We are physical and mental health specialists with over 30 years of experience. We work in partnership with the NHS, are engaged by insurers and some of the UKs largest corporate companies to support their workforce and provide a full range of physiotherapy services to private customers. To achieve our mission of making people better, we recognise the importance of investing in our staff. In addition to a competitive salary, we also offer the opportunity of a flexible work life balance and a comprehensive benefits package which you can view here: https://www.vitahealthgroup.co.uk/join-us/careers/ To progress your skills and enable career development we provide Continued Professional Development opportunities including secondments, management training, a mentoring scheme and regular events and webinars across a range of clinical disciplines. Vita Health Group is proud to be an equal opportunities employer. We are committed to Equality, Diversity & Inclusion best practice and positively encourage applications from candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion/belief, marital status, or pregnancy/maternity. To support this we have a dedicated team of EDI specialists and run a range of active in-house diversity networks. We are actively seeking to increase the diversity of our workforce, to ensure we are representative of the communities we serve at all levels. We therefore welcome applications from candidates with a wide range of livedexperience. We are committed to equitably support the wellbeing of all employees as demonstrated by: Our association with the MINDFUL EMPLOYER Charter for Employers who are Positive About Mental Health. Our status as a Disability Confident Employer dedicated to ensuring that all candidates are treated fairly throughout the recruitment process. All disabled candidates that meet the minimum essential criteria will be invited to interview. Our Ethnicity Matters Scheme where all applicants for senior roles (£40,000+) from a minority ethnic group that meet the essential criteria will be invited for interview. Our sign up to the Armed Forces Covenant. Our status as a Menopause Friendly Committed employer. Our sign up to the Employer with Heart Charter. Our commitment to meet the standards outlined in the NHS Equality Delivery System (EDS). Workforce Race Equality Standard (WRES) and Workforce Disability Equality Standard (WDES). The provision of access to health and wellbeing services for colleagues which includes a team of trained Mental Health Advocates and an Employee Assistance Programme. An embedded speaking up culture facilitated by Freedom to Speak Up Guardians. Should you wish to discuss any adjustment or assistance you might need in the application or interview process please contact recruitment@vhg.co.uk and we will arrange. VHG is committed to supporting transgender individuals with dignity and recognises the potential complications that may arise when taking references. We encourage applicants to contact HR at hr@vhg.co.uk to discuss or amend how we manage reference requests. Please note, all applicants must be legally entitled to accept and perform work in the UK and all positions are subject to a DBS check. Any data which you share with us throughout the hiring process will be stored securely within the UK and is accessible only by staff who require it. Should your application be unsuccessful, your data will be securely destroyed after 6 months. Vita Health Group reserves the right to close this job when sufficient applications have been received.

The Role:Vita Health Group is looking for a Talking Therapies High Intensity (Step 3) Service Manager to support the delivery of our service. The Talking Therapies High Intensity (Step 3) Service Manager contributes to the delivery of effective operational management and leadership within the NHS Kent and Medway Talking Therapies service. This is a great opportunity for a Line Manager to progress their career within the NHS Talking Therapies Service and training will be given as required.

• The High Intensity Service Manager will work closely alongside the Senior Management Team to ensure that a high quality, Talking Therapies compliant stepped care service is delivered. You will support the service to exceed national standards of delivery and achieve optimum levels of clinical performance.
• The Service Manager will line manage other operational managers within the service and will act as an appropriate point of escalation.
• The role will be a mix of remote and office-based working. Candidates must be willing to travel to the Kent and Medway locality.

Skills and Experience:Essential:

• Undertaking Clinical Audit, including action planning
• Experience of effectively managing a team
• Experience & knowledge of working in NHS Talking Therapies
• Experience of being part of making strategic decisions for service provision & leading change
• An awareness of and commitment to supporting and facilitating diversity and inclusion
• Willingness to travel, which may include overnight stays on occasion, as and when required

Desirable:

• Leadership & management qualification (CMI/ILM or other recognised body)
• Talking Therapies recognised therapeutic qualification
• Supervisor training
• Experience of leading a team where there are changing priorities of needs
• Use of IAPTUS system

Why Vita Health Group?

Vita Health Group celebrates life. Improving lives physically and mentally drives everything we do.We are physical and mental health specialists with over 30 years of experience. We work in partnership with the NHS, are engaged by insurers and some of the UK’s largest corporate companies to support their workforce and provide a full range of physiotherapy services to private customers.To achieve our mission of making people better, we recognise the importance of investing in our staff. In addition to a competitive salary, we also offer the opportunity of a flexible work life balance and a comprehensive benefits package which you can view here: https://www.vitahealthgroup.co.uk/join-us/careers/To progress your skills and enable career development we provide Continued Professional Development opportunities including secondments, management training, a mentoring scheme and regular events and webinars across a range of clinical disciplines.Vita Health Group is proud to be an equal opportunities employer. We are committed to Equality, Diversity & Inclusion best practice and positively encourage applications from candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion/belief, marital status, or pregnancy/maternity. To support this we have a dedicated team of EDI specialists and run a range of active in-house diversity networks.We are actively seeking to increase the diversity of our workforce, to ensure we are representative of the communities we serve at all levels. We therefore welcome applications from candidates with a wide range of lived experience.We are committed to equitably support the wellbeing of all employees as demonstrated by:

• Our association with the MINDFUL EMPLOYER Charter for Employers who are Positive About Mental Health.
• Our status as a Disability Confident Employer dedicated to ensuring that all candidates are treated fairly throughout the recruitment process. All disabled candidates that meet the minimum essential criteria will be invited to interview.
• Our Ethnicity Matters Scheme where all applicants for senior roles (£40,000+) from a minority ethnic group that meet the essential criteria will be invited for interview.
• Our sign up to the Armed Forces Covenant.
• Our status as a Menopause Friendly Committed employer.
• Our sign up to the Employer with Heart Charter.
• Our commitment to meet the standards outlined in the NHS Equality Delivery System (EDS). Workforce Race Equality Standard (WRES) and Workforce Disability Equality Standard (WDES).
• The provision of access to health and wellbeing services for colleagues which includes a team of trained Mental Health Advocates and an Employee Assistance Programme.
• An embedded “speaking up” culture facilitated by Freedom to Speak Up Guardians.

Should you wish to discuss any adjustment or assistance you might need in the application or interview process please contact recruitment@vhg.co.uk and we will arrange.VHG is committed to supporting transgender individuals with dignity and recognises the potential complications that may arise when taking references. We encourage applicants to contact HR at hr@vhg.co.uk to discuss or amend how we manage reference requests.Please note, all applicants must be legally entitled to accept and perform work in the UK and all positions are subject to a DBS check. Any data which you share with us throughout the hiring process will be stored securely within the UK and is accessible only by staff who require it. Should your application be unsuccessful, your data will be securely destroyed after 6 months. Vita Health Group reserves the right to close this job when sufficient applications have been received.

Proud member of the Disability Confident employer scheme