Total 70 Manager level Customer Service job vacancies in Fareham, Southern, PO16 1AA

 


 

Assistant Customer Service Manager
To assist the Customer Service Manager to lead, coach and support the Customer Service team to provide excellent customer service through a team that advocates for the business.
Woolworths, a job is never just a job.
Its the start of something bigger. There are over 128,000 of us, in the biggest cities and the tiniest towns. And each of us have an important role to play. If you have a passion for great customer service, a hunger to make a tangible difference and youre looking for a place to develop, you could be who were looking for.
Who we are
Joining Woolworths Supermarkets means being a part of the wider Woolworths Group, which includes the businesses of Big W and Countdown (NZ). Which means you wont have one opportunity with us, youll have thousands.
... Click here to view more detail / apply for Assistant Customer Service Manager ? Woolworths Aberfoyle Park (1008029)

14th November,
About the facility: Medium Home, less than 90 beds   About the role: The Facility Manager will have the task of managing the complete operations including supporting staff within the Aged Care Residential home.   Duties:

Demonstrate comprehensive knowledge of the Aged Care sector, improve clinical indicators and business performance targets.
Show an ability to operate independently and professionally with limited supervision.
Understand the financial, quality, risk and compliance of how a residential home operates.
Skills and experience:


Knowledge of Aged Care accreditation and the clinical standards, dementia and challenging behaviours
Experience in working closely with multidisciplinary teams
Experience as an Aged Care Facility Manager
Benefits:


Working in culture focused on quality of care, safety and growth
Ongoing learning and career development opportunities
Relocation Assistance Available
Employee Assistance Program

... Click here to view more detail / apply for Aged Care Facility Manager

Busy Bees at Cameron Grove
Busy Bees at Cameron Grove is a 94- place service, that welcomes you with nurturing home-like environments and beautiful outdoor spaces where children are encouraged to ignite their sense of curiosity and discovery. The service is located close to public transport. On-Site, undercover parking is available for staff as well.
Our facilities are well maintained and clean and we have a beautiful, large staff room for our team. We are also very proud of our mud kitchen, swing, fort, vegetable garden, slides and sandpit!
Our Service is seeking a dynamic, passionate & confident leader in the Early Childhood Industry who strives to excel and leads by example, setting high industry standards for their team. If you are a Service Manager who is passionate about their work, looking for your next amazing career step, or a 2IC looking to step up & make ... Click here to view more detail / apply for Service Manager

Uncapped earning potential | Full clinic, 30K patients | Mixed Billing | Beach, Lifestyle Location | DPA Location

At AHA, we provide a better way. Your way.

We’ve spent years developing opportunities that take GPs to new levels in business and life. Sure, the money is amazing, but it is so much more than that.

At AHA, you’re respected and championed on your journey of growth as a practitioner and person.

• Medicare receipts $450,000+ per year

• With 30,000 active patients, an instant, full list of appointments is guaranteed

• DPA location, mixed billing

• Specialised practice opportunities

• Modern practice with state of the art training facilities

• Enjoy the beach lifestyle just 30 minutes from Adelaide CBD

• Family friendly suburb with excellent schools

• Multiple, flexible opportunities are available now

• So much more!

“I was fully supported in every way possible … importantly, during the tough times faced by many GP practices last year due to COVID19, AHA was able to adapt promptly and function with hardly any setbacks. It has been a privilege to be part of AHA and serve our community.” - GP at AHA Dr Revan Mendis.

A bit more about us.

Over four decades, Australia Health Alliance (AHA) has helped doctors reach their business and lifestyle goals, while earning a reputation for delivering life changing care for our South Australian community. With more than 30,000 patients across two clinics in the fast growing, metropolitan suburb of Seaford, doctors at AHA make a genuine impact supporting people with a diverse range of health needs.

AHA provides purpose-built, state of the art facilities with fully equipped consulting rooms, extended hours and onsite physiotherapy, dispensing pharmacy and pathology collection centre.

Next steps.

Interested?

Reach out to our team now for a confidential initial discussion.

Contact Jessica, Practice Manager, on 0402 636 031 or via email jmcivor@seafordmedical.com.au

Or does it sound too good to be true?

We’ll arrange a chat with one of our GPs, so you can hear firsthand about their experience with AHA

Uncapped earning potential | Full clinic, 30K patients | Mixed Billing | Beach, Lifestyle Location | DPA Location

At AHA, we provide a better way. Your way.

We’ve spent years developing opportunities that take GPs to new levels in business and life. Sure, the money is amazing, but it is so much more than that.

At AHA, you’re respected and championed on your journey of growth as a practitioner and person.

• Medicare receipts $450,000+ per year

• With 30,000 active patients, an instant, full list of appointments is guaranteed

• DPA location, mixed billing

• Specialised practice opportunities

• Modern practice with state of the art training facilities

• Enjoy the beach lifestyle just 30 minutes from Adelaide CBD

• Family friendly suburb with excellent schools

• Multiple, flexible opportunities are available now

• So much more!

“I was fully supported in every way possible … importantly, during the tough times faced by many GP practices last year due to COVID19, AHA was able to adapt promptly and function with hardly any setbacks. It has been a privilege to be part of AHA and serve our community.” - GP at AHA Dr Revan Mendis.

A bit more about us.

Over four decades, Australia Health Alliance (AHA) has helped doctors reach their business and lifestyle goals, while earning a reputation for delivering life changing care for our South Australian community. With more than 30,000 patients across two clinics in the fast growing, metropolitan suburb of Seaford, doctors at AHA make a genuine impact supporting people with a diverse range of health needs.

AHA provides purpose-built, state of the art facilities with fully equipped consulting rooms, extended hours and onsite physiotherapy, dispensing pharmacy and pathology collection centre.

Next steps.

Interested?

Reach out to our team now for a confidential initial discussion.

Contact Jessica, Practice Manager, on 0402 636 031 or via email jmcivor@seafordmedical.com.au

Or does it sound too good to be true?

We’ll arrange a chat with one of our GPs, so you can hear firsthand about their experience with AHA

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ABOUT US
The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities.  We believe in doing good that transforms lives and futures for the better.  It is this




































... Click here to view more detail / apply for Centre Manager

Posted: 15/10/


14/11/

Job Type: Permanent - Full Time

Location: Kangaroo Valley

Job Category: Care Services,Customer Service,Food & Beverage,Food Safety,Kitchen,Trade Qualified - Chef



Permanent Full time position available
Work for a market leader with a talented & friendly team
Opportunities for career development and progression


Job Description

The Role:
Cater Care Australia seeks to appoint a Permanent Full time Chef Manager at our aged care residence in Southern Highlands. 
Organising day-to-day operations; this is the ideal role for someone who wants to provide a fantastic meal experience to our residents and values a well-run kitchen.
Roster:  
Monday to Friday 9:00am to 5:30pm
What This Role Involves:

Dual responsibilities in food preparation / presentation and site management


... Click here to view more detail / apply for Chef Manager ? Aged Care/Retirement

Are you a passionate and qualified Chef looking for a better work life balance? If you are keen to be part of a company that is driven by quality and high standards, Barchester is the place to be! Your Benefits and Rewards Working days and alternate weekends only, across 4/5 days a week Rewarding Excellence' bonus where you will be financially rewarded up to £500* for a Good or Outstanding CQC inspection Unlimited access to our Refer a Friend' scheme, earning up to £500* per referral Access to a wide range of retail and leisure discounts with big brands, supermarkets and travel companies Free access to medical specialists, who are on hand for a second opinion if you need it Confidential and free access to counselling and legal services Tax Code Review Service to check you're on the right code and paying the right level of tax Option to join our monthly staff lottery alongside your colleagues nationwide Your Experience and Qualifications A personable and warm approach with a genuine interest in the wellbeing of residents Hold City & Guilds/NVQ/SVQ or equivalent Experience in leading, motivating and inspiring a team Experience of working with fresh seasonal food with a good understanding of nutrition The ability to create a warm and welcoming environment within our homes Confidence engaging with residents to create appetising and nutritious menus Experience working with a front of house team to ensure the restaurants are set up to a high standard Good understanding of HACCP and COSHH Knowledge around modified diets using the IDDSI framework (If new to care, we will train and develop chefs on these techniques) Your Role and Responsibilities Lead, motivate and inspire a team, develop and upskill where required Menu development, tailoring around residents to ensure we deliver person-centred hospitality Work with fresh produce to deliver high quality and wholesome dishes cooked of the highest standards Bake fresh cakes, scones and breads from scratch Assist the front of house team with setting up of the dining areas Work within budget, complete regular audits and stock control Create a warm, efficient and fun environment Ongoing recruitment and retention Managing the performance of the kitchen team and front of house As a Head Chef at Barchester, you will have the chance to deliver hotel/restaurant standards without the split shifts and long hours. Our chefs have full autonomy in creating nutritious, flavoursome and well balanced menus, whilst also taking ownership of their kitchen and ongoing team development. We are exceptionally proud of our Barchester Chef Academy, where chefs have the opportunity to learn new techniques and further develop their skills, whilst also sharing their knowledge to support the growth of others across the business. This fantastic academy experience is held throughout the year and is offered to all of our chefs. Our internal Learning and Development team also offer industry recognised apprenticeships and further qualifications to chefs and hospitality team members who are looking to build upon and/or develop their skills. Interested? If you are a motivated and dedicated chef who is ready to be part of something special, apply today! *Terms & conditions apply 191817 #TJ

Registered Supportive Living Manager
Location: Rochester - commutable from Maidstone, Gravesend, Sittingbourne, Faversham etc
Salary: £38,000 per annum

Are you an experienced Registered Supported Living Manager that is able to provide support to an established service based in Rochester.

They require a manager that has the following experience
·Extensive experience of managing large staff teams
·Able to demonstrate a strong background with CQC and the ability to achieve Good in a failing home
·Able to offer stability and resolve issues with a calm and methodical approach
·Ideally worked in a Supportive Living environment or respite service
·Experienced in learning disabilities, mental health and complex care

My client has an excellent reputation for supporting management and staff to enable them to provide the highest standards of care. The Service requires an experienced service manager.

To apply for this fantastic Registered Supported Living Manager opportunity please contact James at Purosearch
• Call on 02079527641
• Email j.shields@purosearch.com

Developing and reviewing policies, programs and procedures concerning customer
relations and goods and services provided

Control resources and utilise assets to achieve qualitative and quantitative targets

The CSM supervises the reception staff to ensure that all patient interactions, both in-
person and over the phone, are handled professionally and compassionately.

Collaborate with clinical staff to streamline patient check-in, appointment scheduling,
and follow-up processes, ensuring minimal wait times and a smooth patient journey.

Organize and deliver ongoing training programs for receptionists and administrative
staff to enhance their communication skills, empathy, and overall service delivery.

Regularly assess staff performance, providing constructive feedback and support to
ensure high standards of customer service are consistently met.

Act as a liaison between administrative, clinical, and management teams to ensure
smooth operations and consistent messaging across the practice.

Develop and manage patient satisfaction surveys to gather insights and implement
service enhancements based on patient feedback.

Identify and implement process improvements to enhance the efficiency and
effectiveness of patient service operations.

Generate regular reports on patient satisfaction, service quality, and staff
performance for the management team, highlighting areas of success and those
requiring attention.

Local Service Manager Position
Salary: £40,102.32 to £42,213.00 per year + benefits
Location: Salisbury, Wiltshire
Hours: 37.5 hours per week (Monday - Friday)

Time Recruitment is excited to partner with a well-established care provider that delivers supported living services across the UK. We are currently seeking a Local Service Manager to oversee the supported living services in Salisbury and Basingstoke.

The Local Service Manager will be primarily based at the Salisbury facility, with occasional travel to the Basingstoke service required every few months. These facilities provide support for clients facing homelessness, substance misuse issues, and mental health challenges, typically accommodating residents for up to two years before they transition to more independent living.

Benefits:

25 days holiday (30 after 5 years) plus public holidays.
Pension scheme with employer contributions.
Discounts from major retailers and health plans.
Life assurance and flexible working arrangements.
Cycle to Work scheme and extensive learning opportunities.

Responsibilities:

The Local Service Manager will lead service delivery and manage the team in collaboration with the Area Service Manager.
Build relationships with partners, stakeholders, and external agencies.
Oversee service standards and financial performance, managing the budget.
Recruit and develop staff while ensuring flexibility in working hours.
Ensure health and safety compliance.

Skills and Experience:

Management experience in a similar setting with strong leadership and problem-solving skills.
Excellent communication, calm under pressure, and a compassionate, hands-on approach.
Experience in personalized support for client development.
Proven ability to collaborate with statutory and voluntary partners.
Full, valid driving license required for travel.

To apply for the Local Service Manager position, please contact Jack at Time Recruitment today!

*Please Note, we are unable to offer sponsorship on this position*

Time Recruitment Solutions Ltd is acting as an Employment Agency in relation to this vacancy.

ABOUT THE ROLEAs a Head of Maintenance at a Barchester care home, you'll make sure we have a clean and well-maintained environment so that residents feel at home and staff can do their jobs well. Creating a warm and welcoming atmosphere is part of our commitment to delivering first-class care and support. You can expect plenty of variety as a Head of Maintenance with us. You'll turn your hand to all sorts of tasks within the care home building as well as in the gardens and grounds. That could mean fixing a leaky tap one minute and planting some new bulbs the next. You should be comfortable working alone, leading a team and supporting the General Manager with annual budget planning. We'll also need you to liaise with contractors on jobs that fall outside the expertise of your team. ABOUT YOUThe wellbeing of our residents will be your number one priority as a Head of Maintenance at Barchester you'll make sure all work is carried out with sensitivity to their needs. With hands-on experience of property maintenance, you'll have at least one trade skill and, ideally, a proven ability to undertake a wide range of maintenance tasks. You should be reliable and flexible when it comes to your working hours. This role also calls for a full UK driving licence, IT literacy and GCSEs in Maths and English (or equivalent). REWARDS PACKAGEIn return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your maintenance and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

Assistant Customer Service Manager
Location: Macclesfield

Salary: £28,392

Excellent range of employee benefits

Are you passionate about delivering high-quality customer service and supporting seamless operations?

Join us at Sodexo as an Assistant Customer Service Manager, where you’ll assist in driving exceptional service standards and support the customer experience at our global pharma client site in Macclesfield.

Working closely with the Customer Service Manager, you’ll ensure our GXP areas operate smoothly, enabling us to create a vibrant and efficient workplace.

In this role, you’ll play an integral part in maintaining customer satisfaction by supporting various operational activities.This is an opportunity to showcase your service expertise, make a meaningful impact, and grow within a company dedicated to enhancing quality of life.

What you’ll do:

• Support the Customer Service Manager in delivering soft services across the designated area.
• Resolve customer complaints and foster high satisfaction levels.
• Aid in team appraisals, employee engagement, and managing performance records.
• Participate in audits, follow up on action items, and maintain internal compliance standards.
• Assist in implementing process improvements and service innovations.
• Respond to emergency calls as per protocols and escalate issues when necessary.

What you bring:

• Strong customer focus with the ability to motivate teams to achieve high service standards.
• Proven experience in professional communication and working with stakeholders of all levels.
• Excellent organisational skills and the ability to manage multiple priorities.
• Good IT skills.
• An eagerness to learn about Facilities Management at a large GMP manufacturing site.

What we offer:
Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company that values you, offers purpose in your role, and enables you to thrive. In addition, we offer:

• A flexible and dynamic work environment
• Competitive compensation
• Access to ongoing training and development
• Opportunities for career growth within a global leader
• Full training and protective equipment

About Sodexo

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all.We operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed to being an inclusive employer. We are a forces friendly employer.We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities.

We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.

We’re a Disability Confident Leader employer.We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Ready to be part of something greater?

Apply today!

About The Role
About The Role
Morrison Water Services is currently looking to recruit an Office/Operations Support & Resilience Manager for our Southern Water Frameworks based in Falmer.
As Office & Operations Support & Resilience Manager, you will report to the Contract Director. You will be a highly organised, efficient multitasking and flexible individual who is keen to be part of a vibrant office environment. As part of the role for Operational and Resilience support duties, you will provide support to the Senior Management Team and ensure that the MWS Southern Water Programme runs smoothly and efficiently.
The Falmer office will have approximately 30 personnel, hot desks and multiple meeting rooms and be shared with other contractors and clients. The role also provides ad hoc support to business development and support where required to the Framework senior Leadership Team including managing Framework management information hub, managing access to Group Policies and procedures, assisting with compliance for Absence, sickness and holiday reporting, Timesheet and overtime collation along side other key duties such as co-ordinating Events and Briefings, Management Diaries for Client/Monthly Framework Reporting.
As our programme of work develops, regional offices will be established and some travel to support set up and manage additional members of the team that may be required to support the management of these. This will involve some level of travel, however, will not require working away from home or overnight visits.
This Role is a full time office based role.
As a Office/Operations Support & Resilience Manager your duties and responsibilities will be:

- Management of office facilities, including liaison with the Clients Facility Management Team
- Management of support services
- Ensuring satisfactory IT services, escalating to Internal IT help desk, where required and oversee problem resolution
- Developing strategy for office layout, ensuring space is maximised and availability of hot desks for visitors
- Branding and environment to show a professional image
- Maintaining sickness, absence, and holiday information
- Responding to changing requirements such as space for temporary project and meeting room management
- Assistance with ensuring all legal HR policies are in place and up to date
- Assist with maintaining all data protection regulations and GDPR regulations
- Scheduling and organising conferences and events
- Maintain filing systems and office organisation
- Compilation of various reports within strict timescales
- Coordination of Senior Management team diaries
- Prioritising and drafting correspondence, reports and presentations etc, using Microsoft Office
- Administrative tasks related to office operations, which may include coordinating office supplies, and ensuring smooth day-to-day functioning;
- Assists managers by providing administrative support, managing schedules, and handling various tasks related to organizational management.
- Ordering all IT Equipment & consumables - Maintaining an accurate asset register, tracking company assets, and ensuring their proper utilization and maintenance.
- Onboarding & MWS staff training matrix administration. Implementing and improving the onboarding experience for new employees.
- Work directly with new hires, facilitate introductions, provide training, and offer support throughout the initial employment phase, set up & maintain user accounts (office 365, SharePoint access, Salesforce)
- Managing payroll & overtime sheets, checking commercial report & ensuring zero errors
- Track, and manage training initiatives for MWS staff
- Ensure employee Engagement surveys, reviews and outcome implementation
- Chair Contract Improvement Group and Communicate outcomes and ensure implementation of appropriate initiatives; Contribute to Leadership Team Meetings
- Assure and Test Business Continuity Plans
- Ensure Maintenance of Stakeholder Mapping and Engagement Plan
- Booking travel & hotels (using most cost efficient options), arranging events
- Keeping SharePoint pages up to date & updating relevant news & information
- Identify and Train 2no. Existing staff to provide resilience

Skills and Knowledge Requirements:

- Previous experience in a similar role
- Knowledge of Microsoft Office, marketing and presentation tools
- Understanding of business communication tools and processes
- Self motivated and able to work on own initiative, with excellent planning and time management
- Effective communication skills whilst maintaining high levels of confidentiality
- Efficient and well organised individual, with the ability to continually prioritise workloads to meet tight deadlines
- Strong teamwork skills

What’s in it for you?

- Matched Pension Scheme
- Company Car or Car allowance with Fuel Card or Salary Sacrifice Car Scheme with Fuel Card
- Hybrid Working
- Private Health Care and Health care Cash plan (family level)
- 25 days' annual leave plus 8 days' bank holiday
- Access to our Employee Assistance Programme
- Life Assurance
- Enhanced Maternity and Paternity policy
- Access to My Rewards which provides fantastic reductions on 1000’s of purchases including Mobile Phone, Utility bill & top retail brand discounts.

Our Vision
At Morrison Water Services, we're proud of our positive culture and commitment to safety. We believe in delivering a high performing, sustainable workforce that supports our clients effectively. People stay with our business because of the opportunities for growth and development, our inclusive culture, and our dedication to providing a safe and supportive work environment.
#mws

About The Company
M Group Services delivers a range of essential infrastructure services within the water, energy, transport and telecommunications sectors in the UK & Ireland. We have built and maintained relationships with our clients over a number of years and have a strong culture that continuously focuses on safety, operational delivery, efficiency and customer service. We are committed to profitable growth both organically and through acquisitions. M Group Services, a trusted employer to over 10,000 skilled specialists working from 240 locations, operates a divisional structure aligned with its end markets.
At M Group Services we recognise and value the benefits from our workforce diversity. We work hard to build and maintain inclusive environments and develop a culture where our people feel included and valued.

Position: Deputy Service Manager
Location: Worthing - commutable from Horsham, Shoreham-by-sea, Bognor Regis etc
Salary £35,000

A hardworking, ambitious individual is required as a Deputy Service Manager for a small domiciliary care company based in Worthing.
The organisation strives for an atmosphere of safety and happiness creating the perfect environment for all the residents. The home has a high level of individual care with excellent facilities to create the best quality of life for all.

Job Requirements:

• Previous management experience
• Experience with Learning disabilities
• Have a positive attitude towards improving Standards of Care.
• Possess good, strong leadership skills and works well as part of a team.
Have a strong personality and the desire to succeed

Skills/ Qualifications:

• Learning disability / autism experience
• Proven track record of successful unit management.
• Sound knowledge of CQC and Care Standards
• Registered with CSCI / CQC
• Dynamic & Enthusiastic

For more information on how to apply for this fantastic opportunity please contact James Shields on 02079527641 or email a copy of your up to date CV for immediate attention to j.shields@purosearch.com