Location: Arnold

Since 1989, Helping Hands Home Care has been a leader in the UK adult care (private pay) sector, supporting adults of all ages to maintain their independence and stay in the place they know and love: home. With over 140 branches across England and Wales, our success lies in our commitment to exceptional care and innovative solutions.

We’re excited to announce the opening of a new branch and are looking for a passionate Registered Care Manager to lead this new venture and make it a success from day one.

Joining Helping Hands for a new branch opening means you’ll have the opportunity to shape and establish a high-quality service, backed by the resources and reputation of a nationally recognised and well-respected brand. As a Registered Care Manager, you will have the flexibility to make decisions that prioritize the quality of life of your customers and Carers, setting the standard for excellence from the start.

Main Responsibilities

• Lead the launch and growth of the new branch, ensuring it quickly becomes efficient, profitable, and known for delivering the highest standard of care.
• Hold the CQC/CIW registration for the branch and ensure that it operates within CQC/CIW guidelines.
• Develop and grow a team of dedicated carers by actively recruiting new team members and guiding them through the recruitment process.
• Build strong relationships within the local community to promote the branch and identify new business opportunities to support its growth.
• Oversee the implementation of branch operations, ensuring all customer needs are met to the highest standards.
• Effectively communicate and implement all policies and procedures to ensure consistency and compliance.
• Support branch staff and carers with training and development to uphold exceptional service standards.

About You

To be successful in this role, you’ll need to have a level 5 NVQ in Management in care or be willing to work towards achieving this. Additionally, you’ll need to have knowledge of regulatory requirements and best practice in line with CQC/CIW guidance and experience working within the care sector at management level. If you have previosly held CQC registration this would be advantageous.

A full UK driving licence and access to your own vehicle are essential.

Benefits

• Career progression opportunities
• 23 days annual leave, rising to 25 after 2 years of service
• Free Blue Light Card offering discounts from businesses and services
• Access to our employee assistance programme
• Support to complete nationally recognised qualifications
• Refer a friend scheme
• Bonus scheme
• Annual salary review

Helping Hands is committed to promoting a diverse and inclusive workforce as we believe this develops a comfortable working environment for all our staff. All applications will be treated fairly in line with our Equality and Diversity Policy.

Please refer to the attached job description and person specification for the details and responsibilities.

Deputy Service Manager - Band 5 - Permanent(Monday-Friday, Flexible hours between 08.00-18.00)

Please note: This post will be based at Abbeyfield court NG7 2SZ with opportunity for some home working.

A permanent opportunity has arisen in the Outpatients Directorate for a full time Deputy Service Manager to join our busy Outpatients service across the directorate.

We are looking for a confident, well-motivated, pro-active individual to support the delivery of high quality and timely care for our patients.

You will be supporting the Outpatients Specialty General Manager's to deliver key KPI's and ensure performance standards are met. You will cover all aspects of service delivery including some staff management. We are looking for someone who can enthusiastically take on these challenges and be part of part of a growing team.

You will have experience in staff management and project work, both leading and delivering. You will be able to work under pressure and work to deadlines, have good communication and negotiation skills, and excellent planning, time management and organisational skills. You will be able to prioritise your workload and be able to delegate your team's workload throughout the day. You must be able to take on additional responsibility when required and be able use initiative to problem solve existing issues and any potential problems that may arise.

This would suit any candidate looking to further progress their career towards a senior management role, or to gain further operational and strategic experience within the NHS.

It is preferable to have had some experience working at a similar level within the NHS and line manager experience is desirable.

Our team is made up of admin teams, nursing and medical colleagues and we are looking for someone who understands the importance of engaging all colleagues and who has a good understanding of RTT performance indicators as well as an enthusiasm for improving the patient experience in our specialties

The administration team consists of a variety of administration roles, providing a high quality administration service to both patient and clinical teams.

We have a management team that is supportive, innovative and proactive in ensuring we provide a high quality service.

We are keen to ensure that staff are developed within their environment in order to achieve vision and deliver care that reflects the values and behaviors of the team.

Please refer to the attached job description and person specification for the details and responsibilities.


This advert closes on Sunday 24 Nov 2024

A client within the public sector based in the East Midlands is currently recruiting for an Asset Project Manager to join their team as soon as possible. The client is offering a full time, contract position with the ideal candidate having experience of working within a local authority environment.

The Role

Key purpose of the role is to support the Head of Capital Programme Delivery in the provision of a service through the formulation, development, implementation, co-ordination and monitoring of capital projects.

Key responsibilities will include but not be limited to:

• manage individual Capital projects including making informed decisions, assessing problems and the potential for improvements, and negotiating with project team members.
• support project teams by helping with the co-ordination and input of all those involved in the design and implementation of Capital projects.
• plan, co-ordinate and develop consultation and publicity on Capital Projects ensuring that all relevant stakeholders are involved.
• attend Council's meetings, tenant forums and community forums to represent the NCCHS as directed.
• assess the problems and the potential for improvement and value engineering within identified target areas.

The Candidate

To be considered for this role you will require a degree or equivalent minimum BTEC HND/HNC in the field of engineering, construction/project management.

It will be essential to be in experiences in the below:

• Driving Licence with access to a vehicle.
• Sound knowledge and practiced experience of project management techniques, ideally with experience of successful delivery of major capital and regeneration projects.
• Able to prepare and maintain up-to-date project plans and supporting documentation and ensure a robust approach to project governance

The client is looking to move quickly with this role and as such are offering £300 - 400 p/d Umbrella Ltd. (approx. £240 - £320 p/d PAYE)

How to Apply

If this position sounds of interest, email a copy of your up-to-date CV to amy.dhawan@servicecare.org.uk or call Amy at Service Care Construction on 01772 208967 to discuss the vacancy in more detail.

Also, if this role is not of interest to you, but you are looking for new opportunities, please still get in touch as we cover all construction-related vacancies across the region.

Referral Bonus

If this role is not suitable for yourself, but you know someone who may be interested, please pass on their details, or forward these details to them. If they are successful in applying, you will receive a £250 referral bonus upon completion of an initial probationary period.

A client within the public sector based in West Yorkshire is currently recruiting for a Building Safety Manager to join their team as soon as possible. The client is offering a full time, permanent position with the ideal candidate having experience of working within a data management environment.

Job Title: Field Care Manager

Location: Office Based - Nottingham Office (Mansfield)

Hours: 9am - 5pm, Monday to Friday + On-call duties

Salary: £26,000 - £29,000

Job Summary:

We are seeking a motivated and dedicated Field Care Manager to join our team. The role involves recruiting and placing health care assistants into temporary and permanent positions within community settings, supporting the setup and maintenance of care packages, and ensuring compliance with regulatory requirements.

Key Responsibilities:

• Setup and maintain community care packages, liaising with the Community team and Branch Manager.
• Maintain existing business relationships and actively seek new business opportunities.
• Liaise with clients and staff to ensure efficient staff rotas and contracts.
• Liaise with Case Managers, Solicitors, Social workers to discuss the company's services and to offer a tailored package to suit the clients needs.
• Ensure staff files are up to date and compliant with regulatory requirements.
• Work towards KPIs, targets, and objectives.
• Recruit new staff and conduct interviews as needed.
• Follow CQC requirements and ensure compliance at all times.
• Conduct supervision and appraisals for field staff.
• Communicate effectively with internal and external stakeholders.
• Ensure quality standards are met and issues are addressed promptly.
• Participate in appraisal and objective-setting initiatives.

Key Skills and Qualifications:

• Self-motivation and personal drive.
• Understanding of the Aspire system (desirable)
• Team player with respect for others.
• Excellent communication skills.
• Customer-focused with a "Can Do Attitude".
• Ability to work on own initiative.
• Adaptable to changing working environments.

Due to the nature of this role you will need to have a clean drivers licence and have access to your own transport.

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

What you'll be working: We can be flexible but you will work a minimum of 37.5 hours per week – Monday to Friday. As Service Manager you will also be part of the on-call rota and be expected to attend for any emergencies. What you'll be doing: Ensure the care and treatment delivered by the Service is high quality, safe and patient centred at all times. Lead and inspire a valued team, maximising the potential of the individuals within it Ensure all the people we support, and colleagues are safeguarded and any concerns are raised via the appropriate process including Speak Up; its important Just Culture and Behaviours are embedded and that these are naturally acted at all times Direct line management of the senior management team, ensuring senior management cover arrangements, including out of hours on-call Responsible for ensuring that all care standards, regulatory standards, and other quality measurement criteria are met, if not exceeded Work independently with responsibility for all aspects of running the service including budgetary management (income and expenditure) and all statutory compliance of the property including fire management, infection prevention and control the services and facilities Ensure that robust Local Integrated Governance arrangements are in place, and that the Quality & Performance Management System is maintained to a high standard Build excellent relationships with all colleagues, visitors, carers and regulatory bodies What you'll have: Current NMC Pin Registration (RGN) A legal right to work in the U.K Passion and dedication to providing person centred care and ensuring the people we support are treated with dignity QCF / NVQ Level 5 Health and Social Care Management or equivalent is essential Strong understanding of safeguarding, regulatory landscape, and legislation framework Previous experience leading and inspiring a senior team and management of varying disciplines Good organisational skills with the ability to prioritise as appropriate We also want to ensure that individuals with disabilities are provided reasonable facilities to participate in job applications or interviews to perform essential job functions. To support this, we are a Disability Confident committed employer. What to look forward to: 25 days plus bank holidays Birthday off Join the Active Learning Hub and benefit from a wide range of e learning and face to face training and development opportunities Active Reward App giving discounts and savings on your weekly shop Free 24 hour confidential Employee Assistance Programme Helpline & App to support with legal, health, wellbeing, relationship and consumer advice A Nest Personal Pension account Access to join a Medicash Health Plan for you and your family to save money on everyday health essentials – like going to the dentist or opticians We recognise outstanding Active Behaviours via the Active Awards programme Enhanced Sick & Maternity Pay benefits Refer a Friend Scheme and earn yourself up to £1500 for Nurses, Therapists & Doctors, £500 all other roles, by recommending someone you know ……and, of course, the support and guidance of our qualified clinical and business leadership teams so that you can really develop your career with Active Care Group ACGSP

Customer Services Manager

Nottingham

Full time / Permanent

Salary: £45,000 - £50,000 depending on experience

Tate Recruitment is seeking a dedicated Customer Services Manager on behalf of our client.

We are looking for an experienced professional with a passion for delivering excellent customer outcomes. They are seeking a dynamic Customer Services Manager to cultivate a culture of exceptional customer service, drive strategic objectives, and help to elevate customer service standards to new heights.

Key Responsibilities:

• Support and enhance the delivery of customer services across the business.
• Work closely with compliance teams to ensure adherence to company policies.
• Lead and develop a team, ensuring a focus on customer satisfaction and complaint resolution.
• Provide insights and reports on customer service performance and team effectiveness.
• Build inter-departmental relationships, particularly with compliance and underwriting teams, to drive positive customer outcomes.

Skills and Experience:

• 5 years plus of experience in customer services, ideally in financial services or high-cost, short-term lending.
• Strong team management and people development skills.
• Excellent communication and relationship-building abilities.
• A solid understanding of UK financial services and customer service best practices.

This is a fantastic opportunity for someone looking to take their customer service career to the next level in a supportive, forward-thinking environment. If you are ready to make a meaningful impact, we would love to hear from you!

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

Childrens Registered Manager

The company is currently seeking a highly motivated and experienced Registered Manager to join their team in Nottingham. The successful candidate will be responsible for managing the daily operations of the company and ensuring that all services are delivered to the highest standards.

Responsibilities

• Manage and supervise staff to ensure the delivery of high-quality care services
• Develop and maintain relationships with clients, families, and stakeholders
• Ensure compliance with relevant legislation, regulations, and policies
• Manage budgets and resources effectively
• Support all staff and childrens as needed
• Lead on the recruitment and selection of staff
• Provide training and development opportunities for staff

Requirements

• Registered Manager with relevant qualifications and experience
• Excellent communication and interpersonal skills
• Strong leadership and management skills
• Knowledge of Childrens Safeguarding
• Ability to work under pressure and meet deadlines
• Good understanding of relevant legislation and regulations
• Experience in managing budgets and resources

Benefits

• Competitive salary and benefits package
• Opportunities for career development and progression
• Supportive and inclusive working environment
• Flexible working arrangements

Apply Now

If you are a highly motivated and experienced Registered Manager looking for a new challenge, please apply now! Please send your CV to macy.robinson@servicecare.org.uk or you can call on 01772208964

Fantastic chance to be a Team Leader! Apply now!

Duties include:
• Briefing and debriefing of drivers
• Printing and supply of run sheets, with resultant planning and communication of suitable working hours for drivers
• Route and hours planning to cover additional requirements
• Maintaining consumable supplies in consultation with Whistl and distributing in line with customer requirement
• Investigating, reporting and resolving quality issues with driver performance
• Checking fleet for damage and taking appropriate action to resolve vehicle defects
• Ensuring fleet remains clean, presentable and safe


PLEASE APPLY WITH YOUR CV
• Capability to take responsibility for direct supervision of a small team
• Working knowledge of vehicle maintenance
• Basic working ability in the use of MS Outlook
• Awareness of Health and Safety good practice
• Proactively seeks to identify opportunities for continuous process improvement


Ongoing work

Working Pattern: Mon – Fri
Shifts: 09:00 – 17:30, 10:30 – 19:30, 11:30 – 20:00


Paying £11.78 per hour.

Job Title: Customer Care Team Leader
Location: Remote
Salary: £29,592 per annum
Hours: Monday – Friday, 40 hours per week

Established in 2003, Utilita is the UK’s first – and still only - energy company created to help customers use less energy, by giving them better control via digital technology. We are a pioneer in smart technology, that empowers households to use and waste less energy, which is good for our customers pockets and the planet.

Are you an experienced customer service leader or looking to move into managing a team?

If yes, then we have a fantastic opportunity for you to join our Contact Centre!

What does this role involve? 

As a Customer Care Team Leader, you and your team will be responsible for delivering exceptional customer service to our prepayment customers.

Day to day, you will;

coach and develop staff to be the best they can be;
oversee department KPI’s and SLA’s to ensure they are met;
manage and resolve any escalated queries from your team;
ensure company policies and procedures are adhered to at all times;
work closely with internal departments.
Who are we looking for? 

As a people manager, you know what it takes to motivate and empower a successful team. Therefore, you will draw upon your leadership skills to train and develop staff, helping them to be the best versions of themselves.

You will be business focused, with the customer always front and centre and have experience in creating efficiencies and business improvements. You will be a good listener and be able to show empathy and understanding of differing customer needs.

You will be approachable and adaptable and willing to roll up your sleeves when needed.

Our employees, just like our customers come from all walks of life, and we’re fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self.

What can we offer you? 

The Important Things! (FYI Benefits available from your first day!)

Bonus Scheme – we offer a structured bonus scheme which is made up of personal and business elements. The personal portion is tied to our three core values, which are smart, fairness and sustainability.
Career progression – we want our staff to build up and grow their careers with us. To help you achieve this, we offer training or a clear progression pathway to help you achieve your goals, which is why we have been ranked in the UK’s top 40 ‘Best Workplace for Development’ 2024 awards.
Win tickets! – we run exciting competitions to win tickets to shows across the country at our sponsored arenas, which include Cardiff, Sheffield, Newcastle and Birmingham! As well as access to tickets at various sporting arenas in the UK, including cricket at the Utilita Bowl!
Time off – we all need time off to recharge the batteries. We give our staff access to 25 days annual leave plus bank holidays.
Wellbeing – your wellbeing is very important to us, we give access to you and one other to our partnered Unmind App, where you can watch or listen to videos and podcasts or get hints and tips to understand and improve on your mental wellbeing.
Health care scheme – this includes dental, eye care, treatments such as MRI scans and diagnostics health consultations, making it quicker and easier to get a diagnosis!
Employee Assistance Programme – giving you access to a dedicated GP line making a GP appointment quicker, counselling support, legal and financial advice 24/7 365 days a year.
Exclusive packages – we have access to a range of discounted offers for home Sky TV and broadband packages.
Giving back – we offer all our staff a paid volunteering day every year to give back to the community. Plus, the chance to be involved in various fund-raising opportunities.
Death in service – we pay twice your annual salary to your designated next of kin, giving them peace of mind should you sadly pass away during service.
Pension – we contribute 4% of your salary when you contribute 5%.
About us  

We are the energy company of choice for over 800,000 homes across the UK, who enjoy more visibility and control of their energy usage thanks to Utilita’s award-winning app and smart meters. Our customers use around 11% less energy than the average bill paying household.

Since installing Britain’s first smart meter in 2008, we’ve used the latest technology to give our customers more visibility and control of their energy usage than ever before.

Utilita is celebrated for its unique approach to doing energy better – including winning the Utility Week Cost of Living Award 2023. We are also a certified Great Places to work company!

Utilita is committed to its operations to be net zero by 2030. As the first energy supplier with a live carbon dashboard, we believe “what you can see, you can save”. Our dedication to educating customers on the cleanest and greenest ways to use energy is unmatched, making sustainability not just a goal, but a core value.

Our core values are powerful, yet simple: Fairness, Smart and Sustainability!

The Luxion Group comprises of the following companies – Luxion Group Ltd, Utilita Energy Ltd, Luxion Sales Ltd, Utilita Field Services Ltd, Procode Technology Ltd and Canary Care Global Ltd.

We are looking for an Assistant Team Leader to deputise for the Team Leader in our Mental Health accommodation service in Nottingham.

About the role:

A new opportunity has arisen to become part of the Mental Health Accommodation Services in Nottingham. We are looking for a strong team player to support our tenants in our supported living service, and deputise for the Team Leader ensuring the smooth running of the services.

The Assistant Team Leader is responsible for providing day to day leadership for the team, promoting autonomy, as well as creating rotas around the needs and wishes of people we support using their commissioned support hours. The role will include making sure that our provision complies with relevant regulations and provides an excellent quality service.

Hours: Full time, 39 hours per week.

Rolling rotas on a 3-weekly basis.

Location: Nottingham (NG3, NG6 and NG7)

About you:

You will need to demonstrate a thorough understanding of the values and principles of choice support and show commitment to supporting people to achieve their aspirations and improve wellbeing.

Experience / Skills Required

· Working within a social care setting

· Ability to create rosters / allocations

· Excellent verbal and written communication skills

· IT Skills and ability to use Microsoft Office/Teams

· Ability to use Assistive technology

· Working with individuals who require Positive behaviour support

· Ability to support and supervise others

· Managing coaching skills

· Understanding effective budget management

· Empathic attitude with the ability to mediate and support individuals

Qualifications needed:

CQF or equivalent NVQ level 2 in health and social care or be willing to complete this in addition to completing further training.

For an informal discussion about this role please contact Jack Fretwell, Services Manager on 07519376842or email jack.fretwell@choicesupport.org.uk

Closing date: 30 September 2024

Interview date: TBC

We are committed to promoting diversity and inclusion and taking action to address inequality. We particularly welcome applications from anyone who is from a Black, Asian or minority ethnic background, anyone who considers themselves to have a disability and members of the LGBTQ+ community.

Choice Support is Disability Confident and Mindful Employer charter signatory. As part of our commitment, we operate a Guaranteed Interview Scheme - all candidates who declare a disability and meet the essential criteria for the role will be guaranteed an interview. Please contact a member of the People and Performance team if you would like to talk to us about this further

Proud member of the Disability Confident employer scheme

Job Description

Deputy Nursery Manager

Salary: Up to £54,000

If you are committed to delivering exceptional care and possess strong leadership skills, we want to hear from you. Working closely with the Nurse Manager, you will have a pivotal role in ensuring the nursing staff delivers high-quality care and upholds the Home's core values.

Qualifications

• Registered Nurse (RGN or RMN) with a valid UK NMC Pin
• Proven experience in a nursing leadership role
• Strong understanding of healthcare regulations and best practices
• Excellent communication and interpersonal skills
• Ability to lead and motivate a diverse team of nursing professionals
• Commitment to promoting diversity, equality, and inclusion in the workplace

Responsibilities

• Assist the Nurse Manager in coordinating and supervising the nursing staff
• Ensure adherence to all relevant healthcare regulations and protocols
• Contribute to the development and implementation of nursing policies and procedures
• Provide clinical leadership and support to the nursing team
• Oversee patient care plans and collaborate with other healthcare professionals
• Participate in recruitment, training, and performance management of nursing staff
• Promote a culture of diversity, equality, and inclusion among the nursing team
• Support the Nurse Manager in maintaining a safe and welcoming environment for patients and staff

Reference: WILL79804/MW

INDNUR

Job Title: Field Care Manager

Location: Office Based - Nottingham Office (Mansfield)

Hours: 9am - 5pm, Monday to Friday + On-call duties

Salary: £26,000 - £29,000

Job Summary:

We are seeking a motivated and dedicated Field Care Manager to join our team. The role involves recruiting and placing health care assistants into temporary and permanent positions within community settings, supporting the setup and maintenance of care packages, and ensuring compliance with regulatory requirements.

Key Responsibilities:

• Setup and maintain community care packages, liaising with the Community team and Branch Manager.
• Maintain existing business relationships and actively seek new business opportunities.
• Liaise with clients and staff to ensure efficient staff rotas and contracts.
• Liaise with Case Managers, Solicitors, Social workers to discuss the company's services and to offer a tailored package to suit the clients needs.
• Ensure staff files are up to date and compliant with regulatory requirements.
• Work towards KPIs, targets, and objectives.
• Recruit new staff and conduct interviews as needed.
• Follow CQC requirements and ensure compliance at all times.
• Conduct supervision and appraisals for field staff.
• Communicate effectively with internal and external stakeholders.
• Ensure quality standards are met and issues are addressed promptly.
• Participate in appraisal and objective-setting initiatives.

Key Skills and Qualifications:

• Self-motivation and personal drive.
• Understanding of the Aspire system (desirable)
• Team player with respect for others.
• Excellent communication skills.
• Customer-focused with a "Can Do Attitude".
• Ability to work on own initiative.
• Adaptable to changing working environments.

Benefits:

• Annual leave entitlement of 28 days (including bank holidays).
• Additional day off for your birthday.
• Company pension scheme with 3% contribution from the company.
• Recognition awards for exemplary work ethic, exceeding goals, and surpassing expectations.
• Company-sponsored events
• Performance bonuses based on individual achievements and contributions.

Due to the nature of this role you will need to have a clean drivers licence and have access to your own transport.

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

About Us:
Nottingham County Council is committed to supporting families and children, ensuring they have the resources and support necessary to thrive. We provide a range of services designed to intervene early, preventing the escalation of issues and promoting the well-being of the community. Join our dynamic team and make a tangible difference in the lives of those who need it most.

Role Overview:
As an Early Help Case Manager, you will play a crucial role in supporting children, young people, and their families. You will be responsible for assessing needs, developing action plans, and coordinating services that provide early intervention and prevent the need for more intensive support. Your work will be pivotal in helping families access the resources and assistance they need to overcome challenges.

Key Responsibilities:

• Conduct comprehensive assessments of families and children to identify needs and risks.
• Develop and implement action plans tailored to each family's specific circumstances.
• Work collaboratively with social services, schools, health services, and other agencies to ensure coordinated support.
• Monitor and review cases regularly, adjusting plans as needed to reflect changing circumstances.
• Provide guidance and support to families, helping them navigate services and achieve positive outcomes.
• Maintain accurate and up-to-date records of all casework and communications.
• Attend multi-agency meetings, contributing to the development of strategies for family support.
• Uphold the principles of confidentiality, safeguarding, and ethical practice in all aspects of the role.

Qualifications and Experience:

• Previous experience in a similar role within social care, family support, or early intervention services.
• Strong understanding of child development, family dynamics, and the challenges facing vulnerable families.
• Excellent communication and interpersonal skills, with the ability to build trust and rapport with families and professionals.
• Ability to manage a caseload effectively, prioritizing tasks and working under pressure.
• Knowledge of local services and resources available to support children and families.
• Relevant qualifications in social work, child and family studies, or a related field are highly desirable.

Rate

£16.63 to £21.14 Umbrella Rate

Why Join Us?

• Make a real difference in the lives of children and families.
• Be part of a supportive and dedicated team.
• Opportunities for professional development and career progression.

How to Apply:
If you are passionate about making a positive impact on the lives of children and families and have the skills and experience we're looking for, we would love to hear from you! Please submit your CV and a cover letter outlining your suitability for the role to macy.robinson@servicecare.org.uk.

Are you confident in leading others?

Do you enjoy working collaboratively with different business areas?

Do you have a knowledge of VAT and the reporting requirements surrounding this?

If so, we'd love to hear from you!

The purpose of the Financial Control Manager is to effectively support the management of business relationships between DVSA and its stakeholders, delivering a quality, effective and efficient service, achieved by proficient use of the finance systems.

You will be required to manage a team responsible for a financial control function of the organisation leading by example and providing support to staff in delivering the required outcomes of the organisation. The functions are delivered in partnership with our outsourced shared services provider. As part of this, identify and build efficiencies in processes with a view to automate, simplify and standardise wherever possible.

A part of this role will be stakeholder engagement including engaging with project teams to scope out any new business system specifications, then to support in the development, testing and implementation of the new service. There will be a need to challenge project teams where requirements are not being met and negotiate solutions as well as to escalate significant issues.

As a member of the Financial Control team, you may participate across the full breadth of the team’s remit, acting as a SME or managing BAU activities.

The 4 main areas are Tax compliance and Payroll, Accounts Receivable, Cash and Banking, Accounts Payable.

Responsibilities include but are not limited to:

• Building and maintaining excellent working relationships with key stakeholders such as customers, shared services and DVSA managers in the delivery of a quality and consistent Financial Control service
• Providing expert advice and guidance on complex VAT issues across the agency
• VAT compliance
• VAT returns
• Manage team responsible for Travel Services including Corporate travel booking and Corporate procurement cards.
• General ledger account reconciliations
• Developing and maintaining databases to mitigate reporting gaps and support maintenance activity

Please see the Candidate Pack attached to this job advert for more information about the role and responsibilities.