Total 1,060 Customer Service job vacancies in 1030 S Main Street Santa Ana, CA 92707

Outbound Call Associate

• Proactive contact and engage customers to gather critical information through survey activities

• Meet and achieve the individual and company’s key performance indicators

• Acquire a strong knowledge of the products and services, culture and processes

• Provide quality customer service and prompt follow-up to customers over the phone and/or email

• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution

• Resolve customer queries efficiently and escalate issues promptly

• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance

• Other duties as assigned by Team Lead and/or Branch Head

Front Desk Floater – Customer Service Associate

• Flexible to be deployed to various locations around Singapore: Careers Connect (Woodlands/Paya Lebar), etc.

• Proactive manage all front desk duties over the counter, phone and email

• Identify, profile and tier customers to the types of services that are relevant to their needs

• Ensure smooth customer transactions at all times and provide quality customer services

• Perform administrative duties, manage appointments and register customers

• Prepare room logistics and necessary materials

• Other duties as assigned by Team Lead and/or Branch Head

Requirements

• Diploma / NITEC / GCE ‘O' Level or equivalent
• Minimum C5 for English O level
• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry


Special Knowledge or Skills:
• Pleasant disposition with good communication skills
• Fluency in a second language
• Computer literate and good typing skills

Please submit resumes to john@oaktree.com.sg with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Job Responsibilities: • Answer high-volume inbound calls and respond to inquiries related to imaging services. • Manage all dial in booking and WhatsApp/online scheduling. • Schedule appointments and manage patient records accurately. • Educate patients on MRI examinations and address their concerns with empathy • Collaborate with medical staff to resolve issues efficiently. • Maintain confidentiality in compliance with PDPA regulations. • Administration: Compile statistics, support marketing activities and other duties as assigned.

Job Requirements: • Minimum GCE O Levels • Previous experience in a customer support role • Strong phone and verbal communication skills along with active listening • Customer focus and adaptability to different personality types • Ability to multi-task, set priorities and manage time effectively

Please submit resumes to john@oaktree.com.sg with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

As a Customer Experience and Partnership Manager, you will be in the team responsible for managing EVe’s customers and various stakeholders. In this role, you will develop and refine EVe’s Customer Experience strategy and manage and uplift the customer experience for electric vehicle’s motorists. You will also establish long-term relationships and collaborate with government agencies, industry partners and community partners to ensure a smooth support of the operational deployment and running of Electric Vehicle Charging Points within designated zones.

Responsibilities

· Conceptualise and develop EVe’s CX strategy, manage customer journey design and delivery, customer communications, research, and insights.

· Handle customers’ feedback / complaints / enquiries effectively and professionally within the set timeline.

· Conduct relevant engagements (e.g. different customer segments, EV charging operators) to identify challenges and pain points, and work with internal stakeholders to translate these findings to improve processes and workflows.

· Support and monitor service performance KPIs, measurements and standard and establish the CX measurement framework and metrics.

· Engage key stakeholders (e.g. Town Councils, govt agencies) and develop and implement the EVCP deployment strategy through partnerships with Town Councils and other stakeholders.

Requirements

· Tertiary education with at least 2 years of relevant experience in partnerships and engagement/customer relations as well as strong people management skills are preferred.

· Knowledge and/or experience in UI/UX design principles and methodologies will be a plus.

· Customer-oriented, agile thinker, and emotionally intelligent to build relationships

· Excellent verbal skills and interpersonal skills to coordinate with team members and external stakeholders, and to manage feedback

· Proficient in Microsoft Office suite software

· Good understanding of the EV masterplan.

· Candidates in public service community partnership with CX experience as well as candidates from Engineering or Transport services related industry will have an advantage.

Please note that previous unsuccessful applicants need not apply

We are looking to recruit Facilities Assistant South (Periodic) people to work on the Tameside General Hospital / Stepping Hill Hospital sites and Community Clinics in Tameside / Stockport Localities.

Monday – Sunday working on a 5 over 7 rota – 7.5 hours per day = 37.5 hours per week, working hours to be arranged at the interview.

You will be based at the Tameside Hospital or Stepping Hill site. and will work across the Trust’s in-patient and/or community settings as assigned, which will include working on wards, clinics or admin areas.

The postholder will be a member of the Trust’s Facilities team and will provide a comprehensive cleaning service for Pennine Care NHS Foundation Trust (PCFT). which includes Periodic and Heavy Duty cleaning. The postholder will carry out periodic cleaning tasks in line with the annual periodic cleaning schedule, in order to meet the requirements of the National Standards of Healthcare Cleanliness 2021. The postholder will work as part of a team to ensure that the standards are achieved. The postholder will be required to drive a Trust vehicle in this role, or the use of a car or access to a means of mobility to travel across the Trust Footprint in line with service needs, which will include moving and collecting cleaning stores, supplies and equipment as required.

Carrying out tasks in line with Trust policy, national cleaning standards and local instruction, which will include:
• Carpet cleaning
• Cleaning ceilings / walls
• Curtain changing
• Rota washing/buffing floors.
• Bathroom/toilet cleaning
• Cleaning ventilation grills and radiators
• Cleaning internal glazing
• Area deep cleans/isolation cleans.
• Carry a mobile phone to respond to ad hoc requests, e.g. urgent delivery, responding to incident such as a flood.
• Ensure that infection control, COSHH and health and safety procedures are always followed.

The postholder will be joining the facilities team which is within the Capital Investment and Estates Services department at Pennine Care NHS Foundation Trust.

We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport and Tameside and Glossop.

Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We’re really proud of our #PennineCarePeople and do everything we can to make sure we’re a great place to work.

All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post. We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer.

The Job description and person specification for this role has been attached separately to this advert, should further information be sought ahead of an interview, please use the contact details below.


This advert closes on Sunday 17 Nov 2024

Care Assistant Days
30 - 40 hours per week
£11.44 - £11.64 per hour

We have an exciting opportunity for a Care Assistant at Picktree Court Care Home in Chester le Street. Picktree Court is family run and caters for 62 older persons requiring residential care on the ground floor and first floor, with a further 26 beds on the second floor providing nursing care, all to an exceptionally high standard.

Applicants must be aged 18+ as will be providing personal care. Working as part of a team, you will provide nursing care, comfort, and companionship to the highest standards for elderly residents and be part of the Premier Care Homes Group. Previous care experience is desirable but not essential as training can be given. Duties will include assisting with personal care for the elderly, helping with daily bathing, dressing, feeding, toileting and other care duties as required.

This permanent position is also a great opportunity for career progression, as opportunities are available for promotion within the Care Home. If you are looking to advance your career in care and gain hands-on experience, Premier Care Homes provides all our staff with a wide range of training, plus access to Level 3 qualifications in Health and Social Care.

Benefits of working for Premier Care Homes include:

Free training and qualifications
Career progression opportunities
Free uniforms
Free on - site parking
Pension scheme
Recommend a friend payment
Long service recognition
Free flu vaccination

Successful applicants are required to provide an enhanced disclosure.

To apply please call, or email to request an application form.

Assistant Cook
30 hours per week
Hourly rate of pay £12.04

We have an exciting opportunity for an Assistant Cook at Picktree Court Care Home in Chester-le-Street. Picktree Court is family run and caters for 62 older persons requiring residential care on the ground floor and first floor, with a further 26 beds on the second floor providing nursing care, all to an exceptionally high standard.

You will be responsible for preparing and cooking a balanced, nutritious diet within a controlled hygienic environment, meeting residents dietary requirements as necessary. Responsibilities: working with raw ingredients, required knowledge of food/nutrition, to prepare and cook nutritional food from fresh to a high standard at agreed meal times from set menus. Ensuring rotation of foodstuffs, ordering fresh food and other food, monitoring and recording temperature checks.

As Assistant Cook you will assist in leading the catering team to provide nutritious and enticing meals for the residents in our care. You will be responsible for ensuring meal times are an enjoyable part of the day, involving residents in preparing and developing menus. The successful candidate must be able to work using their own initiative without supervision over a 7 day rota. An excellent knowledge of food hygiene and food preparation is essential, along with a positive attitude and desire to deliver the best possible service to the residents in our care. Experience of supervising or leading a team is desirable.

Benefits of working for Premier Care Homes include:

Free training and qualifications
Career progression opportunities
Free uniforms
Free onsite parking
Pension scheme
Recommend a Friend payments
Long service recognition
Free flu vaccination

Successful applicants are required to provide an enhanced disclosure.

To apply, please call or email to request an application form.

Care Assistant Nights
22 or 33 hours per week
£11.44 - £11.64 per hour

We have an exciting opportunity for a Care Assistant at Picktree Court Care Home in Chester le Street. Picktree Court is family run and caters for 62 older persons requiring residential care on the ground floor and first floor, with a further 26 beds on the second floor providing nursing care, all to an exceptionally high standard.

Applicants must be aged 18+ as will be providing personal care. Working as part of a team, you will provide nursing care, comfort, and companionship to the highest standards for elderly residents and be part of the Premier Care Homes Group. Previous care experience is desirable but not essential as training can be given. Duties will include assisting with personal care for the elderly, helping with daily bathing, dressing, feeding, toileting and other care duties as required.

This permanent position is also a great opportunity for career progression, as opportunities are available for promotion within the Care Home. If you are looking to advance your career in care and gain hands-on experience, Premier Care Homes provides all our staff with a wide range of training, plus access to Level 3 qualifications in Health and Social Care.

Benefits of working for Premier Care Homes include:

Free training and qualifications
Career progression opportunities
Free uniforms
Free on - site parking
Pension scheme
Recommend a friend payment
Long service recognition
Free flu vaccination

Successful applicants are required to provide an enhanced disclosure.

To apply please call, or email to request an application form.

Defence Digital is an exciting and dynamic place to work.  We offer employees the opportunity to develop within their role and progress through the organisation via a number of Learning and Development opportunities and activities.

Our work is varied, interesting and most importantly it's impactful.  You will be responsible for Supporting the Programme Delivery Manager and wider team to help with the control and processing of information, maintaining oversight of projects on behalf of the Senior Responsible Owner of the programme.

We are a friendly, diverse, and inclusive team of upbeat and creative individuals and welcome those who can bring their talents and new perspectives to the team.  You will work to provide assurance that projects are being delivered with a focus on performance, cost, and time across the programme.

It is crucial that you have strong organisational and information management skills and can work to tight deadlines.  Communicating effectively is an integral part of how we do our job, and therefore having a high standard of interpersonal skills and ability to work as part of a multi-disciplinary team, is vital in this role.

Job Responsibilities:

1. Handle user questions and feedback across customer service platforms, communities, emails, and other channels.
2. Assist in improving the product experience by collecting user opinions and operational data, organizing it, and promptly providing feedback to the operations department for follow-up.
3. Suggest product improvements from the user’s perspective, efficiently resolve user issues, and strengthen user engagement.

Job Requirements:

1. Bachelor’s degree or above, with 0-3 years of customer service experience.
2. Strong business English reading and writing skills; able to communicate with users in both Chinese and English.
3. Proficient in data analysis and logical reasoning, with good copywriting skills.
4. Proactive, patient, responsible, and approachable.
5. Singapore citizen or PR only.

Please submit your application to Job Posting | CyberArk

About CyberArk:

CyberArk (NASDAQ: CYBR), is the global leader in Identity Security. Centered on privileged access management, CyberArk provides the most comprehensive security offering for any identity – human or machine – across business applications, distributed workforces, hybrid cloud workloads and throughout the DevOps lifecycle. The world’s leading organizations trust CyberArk to help secure their most critical assets. To learn more about CyberArk, visit our CyberArk blogs or follow us on Twitter, LinkedIn or Facebook.

Job Description

CyberArk is seeking for an IT Technician and Support Specialist to join the IT service and Support Team in Singapore. In this role, you will manage the end-to-end IT support for the APJ region, providing frontline user support for desktop and laptop computers, applications, mobile devices, and related technology. You will also respond to inquiries, complete end-user asset management, set up local and remote new hires, build user accounts, email accounts, and all related system access and roles, and image and deploy computers and supporting systems.

A successful candidate will be someone who has demonstrated ability to work in a fast paced environment independently as a strong communicator with great customer service skills, excellent organizational skills and ability to work on multiple tasks at the same time.

Responsibilities:

• Monitoring, maintaining, troubleshooting computer systems and networks problems
• Handle support tickets within the required SLA and IT service measures and with a high customer satisfaction
• Install and set up laptops, printers, phones, operating systems and applications (and other necessary equipment)
• Image computers according to specification using SCCM/JAMF/MDM
• Active directory maintenance
• Office 365 and corporate software related support
• Supporting the roll-out of new applications and hardware
• Repair and support equipment as necessary
• Act as the security liaison in the Singapore local office; adhering to the security guidelines and ensuring employees are following the company security policies and procedures.
• Ad hoc tasks and projects as needed

Qualifications

• 5 - 8 years prior experience in a helpdesk support role with strong troubleshooting and problem solving mindset
• Strong knowledge of Microsoft Windows operating system’ Microsoft Office products, Mac operating system and Mac management
• Demonstrated ability with Active Directory, Exchange administration (email accounts, distribution lists, shared mailboxes, resources) and remote control support tools
• Confident in managing relationships with APJ stakeholders across levels and vendors
• Proven operator in processing support requests across APJ amongst other priorities
• Team player mentality in a regional & global team
• Ability to work independently in a fast paced environment
• Can work in flexible hours within a global team

Financial and contractual performance and financial reporting Responsibility for PCN financial performance Produce an annual statement of Income and expenditure for PCN auditors Provide quarterly financial reports to network practices Business Planning and PCN Strategy Development Lead the development of a 5 year strategic plan Support change and monitor practice PCN DES performance Identify new income streams and new services Support, develop and evaluate strategic development of all services Apply for PCN development funds and resources and support the network achieve its objectives. Support PCN development nationally and advise the Clinical Director and member practices on initiatives, policy development, best practice and funding streams Provide digital transformation leadership to the PCN, including production and implementation of a digital transformation strategy. Meetings Support all PCN meetings, lead and chair as required, ensure actions are completed and documents shared appropriately Act as PCN representative on countywide PCN Manager meetings and other relevant meetings with the ICB and other partners Act as point of contact for the Clinical Director and practices, screening communications and correspondence Encourage and foster effective working relationships between the PCN networks and other local healthcare networks Work with member practices to consolidate the network, promoting its ethos and values Attend county digital transformation meetings Bids/Contracts: develop, sign off and responses Review PCN service specifications, identify KPIs and key deliverables Prepare and present Business Cases to the PCN practices Work with member practices to ensure that all obligations under the agreement are met and network practices are fairly and equitably remunerated. Oversee performance dashboards and support practices to implement remedial actions where needed. Represent the interests of the network at contract meetings with other bodies such as the ICB Present data to member practices, PCN clinical leads, Clinical Director and other stakeholders related to network performance HR/Workforce planning Lead and manage HR, performance, development and appraisal of network staff with clinical support where required Manage workforce returns as required by NHS England/Gloucestershire ICB Lead on all PCN workforce planning and proposals for PCN Act as a line manager for relevant ARR roles Attend ARR staff team meetings as required. Liaise with Practices about PCN-funded practice staff Communication and Engagement Maintain effective and timely communication with network practices, clinical director and network employees Communicate with network practices, ICB and other stakeholders, and promote the identity and ethos of the network Communicate effectively with public groups, patients and carers Enable and encourage sharing of good practice across the network Oversee alignment of digital options for service delivery across the PCN Digital Transformation Identify opportunities for transformation activities, utilising access and Population Health Management data to tackle inequalities and supporting practices to deliver change, improving systems for enhancing patient care Link with the ICB and ICS teams within Gloucestershire, as well as NHSE regionally and nationally, to ensure the PCN maximises opportunities available for quality improvement and digital transformation to maximise funding and resources Plan, co-ordinate and directly support the delivery of transformation activity in general practice within the PCN with a view to improving patient access, quality and continuity of care, staff and patient satisfaction, and the efficiency and sustainability of general practice services. This job description is intended to be a guide to the scope and the responsibilities of the post and is not exhaustive. There may be other duties required of the post holder commensurate with the position as the PCN develops. The job description will be subject to regular review and amendments as necessary in consultation with the post holder. Key working relationships PCN Team Clinical Director Practice Managers Lead GPs Additional roles staff (Pharmacists, Pharmacy Technicians, Care Coordinators, Social prescribers, Mental Health Practitioners) Other network employees ICS colleagues: Primary Care Contracting Team Integrated Community Teams Integrated Locality Partnership Care Homes Other Primary Care Networks Forest of Dean District Council/Publica (Social Prescribing Service)

ob Responsibilities

We are looking for a Finance Directorto build the Treasury function within the Group.You will drive and coordinate all key treasury processes including cashflow planning and forecasting by establishing treasury frameworks, monitoring and improving efficiency in cash management.

• Oversee Group treasury function across the holding company and subsidiaries in multiple region.
• Design and maintain treasury policy that adequately control treasury activities and supporting the smooth running of the daily operations.
• Review and recommend efficient bank account management within the Group.
• Explore and build banking relationship with a new Global bank that able to support the growth of the Group.
• Responsible for managing fund placement or investment to maximise the return.
• Responsible for evaluation of the use of Trade Financing Line or Loan facilities.
• Provide weekly overview of the cashflow position and forecast to the management and manages the cash allocation for each entity.
• Evaluate the hedging needs of the Group.
• Propose and implement metrics and tracking to measure liquidity and burn efficiency.
• Support any other ad hoc treasury projects.

Job Requirements

• Bachelor's Degree in Finance / Accounting.
• At least 8+ years of working experiences in Treasury or 5+ years Manager role on group level.
• Has experience managing fund or investment and rolling out Group cash pooling process.
• Great analytical and interpersonal skills, with keen attention to detail and the bigger picture in mind.
• E-Banking experience a strong plus.
• Self-driving team player able to thrive in a fast-paced start-up environment.

As a Service Engineer, you have to attend to equipment fault at customers’ premises. Liaise with the customer and sub-contractors regarding all aspect on the add-on project activities. Monitor the progress of the work done closely in order to ensure that the schedule and quality of work are met. Also to ensure that all materials and equipment are delivered on time as per schedule for site installation or rectification of fault. To carry out periodic maintenance for our customers.

You should possess a Diploma in Electronics and/or Electrical Engineering with 2-3 years’ hands-on experience in troubleshooting of card access systems, alarm systems, CCTV, etc. With good interpersonal communication skills and a valid Class 3 license. Stand-by duty is required.

Please submit resumes to john@oaktree.com.sg with the following

details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Care Assistant - Tallington Lodge Care Home located in Tallington near Stamford, Part of The Country Court Family
Hours: Days, 33 Hours per week, working weekends on rota (Hours 07:00-19:00)
Sympathetically refurbished and extended using traditional local stone Tallington Lodge is an integral part of the community in the pretty village of Tallington in Lincolnshire. Led by our Home Manager, the staff create a safe and warm friendly atmosphere for all our residents and visitors.
JOINING THE COUNTRY COURT CARE FAMILY
We’re proud to be a family run business that’s grown over the years to a family of 2,800+ employees and over 40 care homes. We’re passionate about providing 5* care to our residents. From bistros to pubs and cinema rooms to spas – we’ve created extraordinary care homes so we’re looking for extraordinary people to join our team!
ABOUT THE CARE ASSISTANT ROLE
Within the Care Assistant role, you can really make a difference to our residents’ lives. Your responsibilities will include:

Helping our residents with personal support and care
Aiding their emotional well-being and social needs
Supporting residents at meals time
Interacting with our residents on a personal level
Maintaining and developing the residents care plan to ensure their needs are met

ABOUT YOU
Our fantastic staff are at the heart of our homes & provide vital day-to-day support to our residents, so we would love to hear from those who really do want to make a difference to people’s lives.

Be no stranger to working long shifts
Have good written & verbal communication skills
Able to engage well with the residents and their families
Have an understanding of people with Dementia.
Experience as a Care Assistant is preferred but not essential
Have an NVQ Level 2 in Health & Social care or be willing to work towards this.

IN RETURN
You’ll be joining a family business and will benefit from our generous range of benefits which include:

28 days holiday (FTE) (including bank holidays)
Annual pay reviews, pension contributions & enhanced bank holiday rates
Supportive and bespoke Induction Training Programmes, ongoing training and development and nationally recognised qualifications*
Refer a friend or resident bonus scheme*
Pension Contributions & access to the Blue Light Discount Card.
Annual Staff Awards Programme across all our Homes celebrating our great staff

*Subject to Terms and Conditions
Click the Apply Button Now! -If the Care Assistant sounds like a job for you, we would like to hear from you.
PLEASE NOTE:
All applicants must already hold the legal right to work in the UK and if successful will need to provide evidence.We are no longer accepting applications for sponsorship.
You may have experience as
Care Assistant, dementia, Alzheimer’s, older people, senior care assistant, Support staff, Social Care Worker jobs, Community Care Worker, Residential Care Worker, NHS Support Worker.

Package Description: Shift Details: days 8am-8pm At Avery Healthcare we believe in caring for those who care for our residents; we recognise and celebrate our hard-working colleagues, support your career development with a variety of apprenticeships, and provide you with access to a range of leisure and retail discounts. We are now seeking a compassionate, enthusiastic, and dedicated individual to join our friendly, award-winning team as Care Assistant. ABOUT THE ROLE Your focus as Care Assistant will be to deliver high standards of personal care, contributing fully to the care team to ensure continuity of services to residents. Other responsibilities will include: Assisting residents in all their personal hygiene care ensuring optimum independence, dignity and respect of individuals at all times. Recognising and understanding clinical risk areas in residents such as weight loss, pressure sores, risk of falls, sign of infections and escalate any identified risks in a timely manner. Acting courteously towards residents and their visitors, respecting the dignity and individuality of each resident. Practicing safe systems of work across the range of task. ABOUT YOU To be successful in your application, you will live our values of caring, supportive,honest, respectful, and accountable in all that you do.Experience is not required as we are proud to offer a thorough induction and training programme to ensure confidence within your role. Our ideal candidate must: Have the ability to communicate effectively both verbally and in writing. Demonstrate initiative and be respectful towards the residents and other people in the home. Be an efficient worker who can carry reasonable instructions from other team members. Be able to be adaptive and flexible to cover a range of responsibilities at short notice. ABOUT AVERY As one of the largest providers of luxury elderly care homes in the UK, we believe that the later years of our residents' lives should be as enriching as any other.Our vision of creating meaningful lives together is reached by the exceptional care and experience we proudly offer throughout our growing portfolio of over 100 care homes whilst establishing ourselves as the preferred choice for residents and employees. Please note this role will require: A DBS Disclosure check, the cost of which will be met by Avery Healthcare. Proof of eligibility to work in the UK.This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.