Total 105 Customer Service job vacancies in Arlington, VA

Under the Pathways Internship Program, you must meet the definition of a student during the duration of your internship as follows:

An individual accepted for enrollment or enrolled and seeking a qualifying degree or certificate from one of the following:

• High school; OR
• College/university; OR
• Professional, technical, vocational, or trade school; OR
• Advanced degree program; OR
• Certificate in a qualifying and accredited educational institution, on a full or half-time basis (as defined by the institution in which the student is enrolled), including awardees of the Harry S. Truman Foundation Scholarship Program under Public Law 93-842.

• This position provides on the job training for administrative and clerical duties including but not limited to financial management, budget, business administration, and project management.
• Uses computer software to assist staff in writing business procedures, designing flow charts, creating and maintaining spreadsheets or databases, designing data analysis and charts, and or creating/editing reports or briefing materials related to financial management and budget.
• Applies understanding of software functions when identifying and correcting extraneous, erroneous, or mission structure and information.

• Complete at least 640 hours of work experience acquired through the Internship Program.
• Meet the qualification standards for the position to which the Intern will be converted.
• Have completed the degree program with at least a 2.0 GPA on a 4.0 scale throughout the entire internship appointment if enrolled as an undergraduate or at least a 3.0 GPA on a 4.0 scale throughout the entire internship appointment if enrolled in a Master's/Professional program.
• Perform their job successfully.
• Agencies may waive up to 320 of the required 640 hours of work for Interns who demonstrate high potential as evidenced by outstanding academic achievement and exceptional job performance.
• In addition, students working in agencies through third-party intern providers may count up to 320 of the hours they work toward the 640 hour requirement.
• Time spent under previous Internship Program appointments may count towards required work experience hours.

• Serves as an advisor to the Deputy Assistant Secretary (Reserve Affairs and Airmen Readiness) and the Assistant Secretary of the Air Force {Manpower and Reserve Affairs) and provides direct oversight in all matters pertaining to the development and management of Air Force-wide and DoD-wide force services which are of significant national and DoD interest.
• Serves as an advisor to the Deputy Assistant Secretary (Reserve Affairs and Airmen Readiness) and the Assistant Secretary of the Air Force (Manpower and Reserve Affairs) and provides direct oversight in all matters pertaining to the development and management of Air Force-wide and DoD-wide family programs.
• Serves as an advisor to the Deputy Assistant Secretary (Reserve Affairs and Airmen Readiness) and the Assistant Secretary of the Air Force (Manpower and Reserve Affairs) provides direct oversight in all matters pertaining to the development and management of Air Force-wide and DoD-wide voluntary education programs (Title 10) and veteran employment initiatives which are of significant national and DoD interest.
• Represents the Deputy Assistant Secretary and/or the Assistant Secretary (Manpower & Reserve Affairs).

• Applying Air Force military rated nuclear expertise collaborates w/ Air Staff, Joint Staff, COCOMs and MAJCOMs
• Applying Air Force military aviator nuclear expertise injects a direct presence via panels, shaping directives guidance and interaction with Air Staff, Joint Staff, COCOMs and MAJCOMs.
• Using AF military rated experience nuclear prepares and presents high level briefings.
• Applying Air Force military rated nuclear expertise maintains a continuous liaison with other Air Staff, other service headquarters counterparts and DOD offices.

• Serve as Program Coordinator for new CASAs, responsible for ensuring all stages of the process from vacancy to investiture are completed accurately and in a timely manner and managing the two-star level CASA Recommendation Panel.
• Develop, review, and approve solicitation of nominees for vacant CASA positions. Distributes solicitations to a wide variety of sources internal and external to the Agency.
• Serve as CASA Subject Matter Expert on CASA position requirements and prohibitions, answering questions regarding process, policy, and timeline from nominees and very high-level endorsers,
• Manage social media sites includes developing some original content, but mostly monitoring social media to repost CASA-related information.
• Work closely with designated representatives to ensure any personal requests, dietary and religious considerations are coordinated within the particular framework of the subject event

• Exercise delegated authority to oversee the overall planning, direction, and timely execution of the Army Sexual Assault Response and Prevention (SHARP) Program.
• Chair and conduct multi-functional teams, conferences, in-process reviews, and deliberate planning sessions to establish and implement Army SHARP Program policy.
• Maintain oversight of the Army’s SHARP Program to set conditions for effective and enduring institutional actions.
• Develop and manage long range plans, goals and objectives and performs on-going SHARP Program.

1. Plans, organizes, oversees, and directs the resourcing activities of the Office of the Chief Information Officer (CIO) of the Department of the Air Force (DAF), including the Enterprise Information Technology (EIT) portfolio, within the Strategy, Planning, Programming, Budgeting, and Execution (SPPBE) system ensuring the operations of the DAF CIO and EIT.

2. Exercises supervisory personnel management responsibilities.

3. Represents the DAF CIO and EIT portfolio with a variety of headquarters and functional area organizations as well as the other EIT families (HQ ACC, HQ CCC, 16th AF, and AFLCMC).

4. Formulates and provides financial advisory services for the total EIT budget for one or more funds (i.e., O&M, Investment, Procurement, Direct War Enduring Cost, etc.) as well as formulates and executes the SAF/CN O&M budget.

5. Develops and maintains automated programming, budgeting and reporting systems.

• Investigate industry best practice, develop appropriate research plans, gather data, conduct data analysis, review, test/pilot initiatives, implement, and innovate talent management practices in support of the Army’s Human Capital Enterprise (HCE).
• Manage talent management initiative development efforts, facilitate policy, organizational, and process changes.
• Provide guidance and leadership to junior Program Analysts working within the USATIAG, managing projects and overseeing team data collection, trend analysis, initiative development, text/document and briefing/presentation development.
• Prepare reports, briefings, and other communications material (e.g. white papers, analytical documents, emails, executive summaries).
• Liaise and work with sister service and designated foreign representatives on projects pertinent to the acquisition, development, assessment, employment, incentivization, and retention of talent.

• Performs as the primary liaison between the Air Force Executive Dining Facility (EDF) and customers requesting catered food/beverage support.
• Ensures proper execution of all catered events. Informs staff members on all details for catered events.
• Performs administrative work involving completing catering contracts and invoices as well as assists with daily accounting data input and membership letters.
• Performs as the fund's custodian, accepting cash and check payments for invoices as well as individual member accounts.

Acts as an advisor on all facets of Protocol for the Secretary of the Air Force (SecAF), Chief of Staff of the Air Force (CSAF), Chief of Space Operations (CSO), Under Secretary of the Air Force (USecAF), Vice Chief of Staff of the Air Force (VCSAF), Vice Chief of Space Operations (VCSO), Chief Master Sergeant of the Air Force (CMSAF), Chief Master Sergeant of the Space Force (CMSSF), the Secretariat, the Director of Staff for the Air and Space Forces, and Air and Space Staff personnel.

Collectively, with the Director of Protocol for the Office of the Secretariat and the organizational project officers, plans, coordinates, and implements all official functions for senior Department of the Air Force personnel and certain associated events for distinguished persons such as the President of the United States, Vice President of the United States, Members of Congress, Cabinet Members, the Secretary of Defense, the Chairman of the Joint Chiefs of Staff, and foreign dignitaries.

Generates periodic, as well as on demand, written reports for senior leadership to use as management tools regarding protocol activities.

Responsible for the effective and accurate expenditure of the Secretary's Official Representation Funds (ORF) and Special Morale and Welfare Funds (SM&W).

Manages all aspects of the Visiting General Officers program which provides support to active-duty general officers TDY to the Washington, DC area to include, but not limited to: access protocols, security, billeting, transportation, meals, office space, office calls, and official appointments.

GS 13: The primary purpose of this position is: This is a developmental position with known promotion potential to the target position of Foreign Affairs Specialist, GS-0130-14. Incumbent works closely with the supervisor in performing duties identified in the full performance standard core personnel document/core document.

GS- 14: The primary purpose of this position is: To serve as a senior Foreign Affairs Strategist in the Strategy Division (SD), providing anticipatory, strategic perspectives and subject matter expertise on security issues; implementing changes to Department of the Air Force (DAF) policies, strategies, processes, and capabilities.

Duties for GS-13/14

• Serves as a senior foreign affairs specialist charged with developing and implementing USAF strategy and policy initiatives to ensure alignment with National Defense Strategy (NDS) and National Military Strategy objectives and intent.
• Develops Air Force strategies that include how allies and partners contribute to Air Force efforts to meet the NDS requirements.
• Initiates independent analyses of highly complex strategic policy issues, and implications of broad changes to the international environment and DAF programs.
• Maintains a continuous liaison with other Air Staff, OSD, Joint Staff, Services, and other DOD offices to ensure informed decision-making by senior Air Force leadership.

1. Plans, organizes, and directly supports the activities of the Directorate. Develops goals and objectives that integrate organization and directorate objectives.
2. Coordinates and monitors the work of directorate personnel via military and civilian supervisors.
3. Represents the Directorate with a variety of installation and functional area organizations.
4. Participates in the development, coordination, and execution of matters within the Directorate.

As a Public Affairs Specialist at the GS-1035-13 level, some of your typical work assignments may include:

• Developing formal remarks, speeches, and talking points to senior and executive leadership.
• Gathers, researches, writes, and edits communications materials; coordinates the development of internal publications; and creates and maintains communications and production calendars, project timelines, and plans.
• Research, write, and edit communications materials such as briefing materials, newsletters, employee communications and promotional materials.

This Position is a Defense Civilian Intelligence Personnel System (DCIPS) position in the Excepted Service under 10 U.S.C. 1601.

Selection under this appointment authority does not confer civil service competitive status.

If selected, Federal employees currently serving in the competitive service must acknowledge that they will voluntarily leave the competitive service by accepting an offer of employment for a DCIPS excepted service positions.

If selected, non-DCIPS candidates must acknowledge that the position they have been selected for is in the excepted service and covered by DCIPS.

For more information see https://dcips.defense.gov/

Incumbents typical work assignments may include the following:

• As the Division Chief for Cyber and Space Intelligence Support within OUSD(I&S), advises and assists the Director and Deputy Director for Global Operations & Integration (GOI) with all matters pertaining to intelligence policy, guidance, oversight, and resource advocacy for the Defense Intelligence and Security Enterprise on matters pertaining to Cyber and Space.
• Serve as an advocate for those elements across the Defense Intelligence and Security Enterprise that have equities in the areas of Cyber and Space. In concert with the Combatant Commands (CCMDs), Services, Combat Support Agencies and NRO, The Joint Staff and others in OSD, engages with foreign defense partners to develop common ground and working intelligence relationships in the areas of Space and Cyber.
• Advises the Director, GOI and other USD(I&S) leadership on issues/challenges related to intelligence support to Cyber and Space operations, activities, and investments based on an understanding of intelligence support to both Space and Cyber operations and how Space and Cyber operations support intelligence.
• Provides assessments and recommendations concerning measures to be taken to improve effectiveness and efficiency of intelligence and security policies and oversight implementation as it relates to DoD Cyber and Space organizations.
• Enables, prioritizes, and synchronizes OUSD (I&S) and DISE support to defense strategy, current and future operational needs, and foreign partnerships to both Space and Cyber activities.

1. Manages the end-to-end processes for Employee Management Relations.
2. Provides employee relations assistance to managers for assigned organizations of a complex nature.
3. Manages one or more assigned programs.
4. Provides consultation and assistance on complex and often controversial conduct and performance-related issues.