Total 79 Customer Service job vacancies in Bangalore

Job Description:

• Handle and resolve 2nd level incidents/tickets in the Service Management Tool, based on priority and quality for the HR applications
• Investigate recurrence and patterns of support needs to design holistic solutions. Liaise with subject-matter experts where escalation is needed
• Collaborate with Global Application Support Specialist, IT developers and other support teams
• Contact with the vendor for any alignments, issues, case/incidents creations, SLA follow-up
• Coordinate with other 1st level groups for consultation hours, best practices etc
• Preparation of status and KPI (monthly status report)
• Preparation of technical documentation and updating for Troubleshooting and 1st level
• Preparation of training materials, provide training sessions whenever required
• Supporting the onboarding of new team members
• Analysis and coordination or release management (new releases, features and enhancements)
• Conduct testing activities such as: preparation of testing scenarios, reviewing test cases, testing in different instances, updates on testing tool, documentations, exploratory testing etc.
• Creating and maintaining tracking files
• Maintenance of test data & test users, system cleaning activities
• Content creation and managing application related community and Knowledge Base
• Continuous process improvement, collaborations, and regular alignments with relevant stakeholders for topics such as: Interfaces, Data Security etc
• Acquire and build-up knowledge of dependent applications or systems
• Support any Ad-hoc activities or new work-packages.
• Project Support (if necessary for any roll out activities)
• Supporting project managers in Lisbon for the further roll-out´s in the countries
• Preparation of pre-roll out activities including change and communication management

  Job Description:

• Handle and resolve 2nd level incidents/tickets in the Service Management Tool, based on priority and quality for the HR applications
• Investigate recurrence and patterns of support needs to design holistic solutions. Liaise with subject-matter experts where escalation is needed
• Collaborate with Global Application Support Specialist, IT developers and other support teams
• Contact with the vendor for any alignments, issues, case/incidents creations, SLA follow-up
• Coordinate with other 1st level groups for consultation hours, best practices etc
• Preparation of status and KPI (monthly status report)
• Preparation of technical documentation and updating for Troubleshooting and 1st level
• Preparation of training materials, provide training sessions whenever required
• Supporting the onboarding of new team members
• Analysis and coordination or release management (new releases, features and enhancements)
• Conduct testing activities such as: preparation of testing scenarios, reviewing test cases, testing in different instances, updates on testing tool, documentations, exploratory testing etc.
• Creating and maintaining tracking files
• Maintenance of test data & test users, system cleaning activities
• Content creation and managing application related community and Knowledge Base
• Continuous process improvement, collaborations, and regular alignments with relevant stakeholders for topics such as: Interfaces, Data Security etc
• Acquire and build-up knowledge of dependent applications or systems
• Support any Ad-hoc activities or new work-packages.
• Project Support (if necessary for any roll out activities)
• Supporting project managers in Lisbon for the further roll-out´s in the countries
• Preparation of pre-roll out activities including change and communication management

We're in search of a System Analyst with a solid background in IT Operations. This role is pivotal in providing support for our HR Technology applications. The perfect candidate would be adept at technical troubleshooting, possess excellent analytical skills, and be a creative problem solver.

Key Responsibilities

Part of the Operations team, helping to develop an IT Configuration management methodology.
Manage patching for servers (OS and Middleware updates)
Vulnerability Management (Qualys) - Remediation Planning & Scheduling & Execution 
Vendor Management
ATCs are responsible for working with issue owners and relevant teams to address audit issues relating to the systems and applications they own
ATCs are responsible for attesting that all data privacy requirements are captured and up to date in the Data Privacy Tool
Carry out tasks as per IAM policies and procedures
Work with vendors and the Operational Resiliency team to complete service impact assessments and define recovery metrics for applications
Collaborate with the CMDB team to enhance data integrity
Maintain CIs to ensure CMDB accuracy. Monitor unauthorized CI changes
Report on noncompliance situations
Work with Infrastructure teams to understand new requirements
Administer the tool for configuration and asset management

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Job Description:

An exciting opportunity for an Avionics support engineer (m/f) has arisen within Airbus Commercial Aircraft (1SYAF). 

As the successful candidate you will join the team in charge of the in-service AIRBUS A/C fleet, engineering support for Auto Flight, Navigation, Communication & Datalink Systems (ATA22/23/34/46) & Handling Qualities Analysis, within the In-Service Engineering Centre Of Competence (COC), “1S” siglum/organization. 

You will be part of a dynamic team of engineers providing technical assistance for Avionic Systems to Airbus Customers for the complete in-service fleet of Airbus Commercial Aircraft. With Safety and Customer Satisfaction at the heart of its missions, the team ensures timely responses and recommendations to daily queries/reports, as well as technical onsite assistance whenever required. On a daily basis, you will be in direct contact with our Customers and a significant number of internal and external stakeholders (Design Office, Continued Airworthy office, Ground/Flight Test team, AOG technical center, Chief Engineering, Programs, Manufacturing, Warranties, Vendors ...). At any time, you will be the "Voice of the Customer" within the Airbus organization. 

If you are customer oriented 

If you like working in a team, with customers, suppliers and many other stakeholders beyond teams/departments, 

If your want to work in a multi-cultural environment, 

If you want from very short term (hours) to very long term (years) technical challenges, learning continuously, 

If you like dynamic environment, 

JOIN US!

What you will be doing – Tasks & Responsibilities: 

As avionics system engineer, you are accountable for responding to customer queries on daily queries/reports regarding the recording systems (Auto Flight, Navigation, Communication & Datalink Systems), for the whole Airbus commercial fleet and all customers, on time & quality, 

You will analyze all in-service events to identify potential impacts on safety, airworthiness, reliability, quality, cost of ownership, passenger and crew comfort, as well as operational costs. 

You will be the "voice of the customer" for the proposed solutions.

You will regularly meet & discuss with customers (from technical meeting to Worldwide symposium) to provide technical information. 

You will prepare and publish technical documents to customers. 

You will participate to technical forums.

In any situation, you will ensure a qualitative communication/marketing of available solutions to operators, 

Using data analytics Airbus tools (typically Skywise Services), you will develop dashboards to provide visibility on Airbus product reliability.

About you, required skills: 

Educated to a 5-years aeronautical engineering degree (or equivalent), 

Experience and/or knowledge of avionics systems, Airline operations knowledge, Service minded and highly customer focused.

Advanced interpersonal skills to work in close collaboration with Multi Functional Teams & external stakeholders, in a multicultural environment, Team player, adaptable, flexible and open to continuous development, Reliable & tenacious, Presentation skills, both oral and written, Negotiation level in English, written and spoken. 

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth. 

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:

Employment Type:

-------

Experience Level:

Job Family:

By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com.

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

Key Responsibilities:

Participate in training programs to acquire knowledge and skills related to hemodialysis procedures, equipment operation, and patient care protocols. Assist senior technicians and nurses in setting up dialysis machines, monitoring patient vital signs, and ensuring the safety and comfort of patients during treatments. Learn to perform routine maintenance and cleaning tasks on dialysis machines and equipment according to established protocols. Observe and learn to recognize signs of complications or adverse reactions during dialysis treatments, and assist in responding appropriately under supervision. Develop proficiency in documenting patient information, treatment data, and other relevant records accurately and in a timely manner. Adhere to infection control guidelines, safety protocols, and regulatory requirements to maintain a safe and hygienic environment for patients and staff. Collaborate with multidisciplinary healthcare team members to provide comprehensive care and support to patients undergoing dialysis treatment. Participate in ongoing educational opportunities and professional development activities to enhance knowledge and skills in renal care and dialysis.

Team Summary

VISA Token ID Customer support team is based in Rotterdam, Toronto, Bangalore, Sydney and growing. Our mission is to provide technical support and solutions to our customers by handling the resolution of the incidents and problems on our products and services. We serve as an advocate for customers’ needs internally. We work closely with Development, QA, Product teams, and 3rd party product partners to ensure a superior technical support to our customers. we are not a first line support; we are product experts and we handle the majority of customer support requests autonomously.

What a token ID customer technical support engineer does at Visa

• Interface with customers via telephone, email, WebEx or Teams sessions…
• Troubleshoot, reproduce, debug, and diagnose customer issues,
• Provide prompt and accurate responses to customers within our SLA.
• Log software defects using a bug tracking system and work closely with software developers to analyze the defects and track them to resolution.
• Regular and timely follow ups with customers with recommendations, workarounds, updates, and action plans
• Document action plan and progress in case tracking systems
• Escalate issues to management as per internally established processes and guidelines.
• Leverage internal technical expertise, including, but not limited to peers, mentors, product documentation, knowledge base, community forums, and other internal tools to provide the most effective solution to customer issues.
• Acquire the required product knowledge and stay up to date with product updates.
• Build and maintain test environments and tools for troubleshooting and testing.
• Create new internal or external knowledgebase articles/documentation to capture new learnings for reuse. Contribute to the team product knowledgebase.
• Deliver knowledge transfer sessions to customers and/or internal team members.
• Assist customers outside of normal business hours, if required, including weekends and holidays
• Provide onsite support at customer locations (if required)
• Complete comprehensive customer site profile documents ensuring the customer’s infrastructure and architecture is documented.
• Reduce/deflect Support Request volume through education and proactive engagement with customers.
• Develop strong relationship with customer and engineering teams.
• Conduct weekly, semimonthly, or monthly meetings with customers for case reviews to identify issue trends and opportunities for corrective actions.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Your Career

The Partner Service Architect provides a mix of technical architecture and service design activities as well as internal solution development and knowledge management. 

The Partner Service Architect is an expert with a strong understanding of security operations to include but not limited to extended security intelligence and automation management (XSIAM), Managed Detection and Response (MDR), Security information and event management (SIEM),  and Security Orchestration, Automation and Response (SOAR). The Partner Service Architect knows how to make the best use of XSIAM to design, build, and implement a successful service on XSIAMs within the Partner ecosystem. The Partner Service Architect drives the design of new partner services and optimizes the solution by leading the initial execution of projects.

The position requires strong leadership skills; the Partner Service Architect will have to rally the community to agree on tools and techniques and develop assets. 

The position requires strong communication skills; the Partner Service Architect will have to articulate a clear vision to partners, customers, consultants, and account managers.

Your Impact

• Grow the XSIAM business through deep collaboration internally and externally
• Develop innovative solution offerings in support of Services-Led GTM strategy for XSIAM partners
• Identify services and market opportunities where partner services can be used to optimize the deployment and operation of Palo Alto Networks products in on-premise, and public cloud models
• Working with the product-line, Partner Service Architect develop services with clear and documented value propositions - Effectively communicate our value propositions to Services Sales, Account Management, and Partner
• Engage with Partners in the delivery of new services and strategic engagements with a focus on service validation and the development and capture of Intellectual Property
• Refine our services for efficient consumption by partners - Ensure successful completion of projects and share lessons learned
• Collaborate on recommended architectures with Consulting Engineers, Developer Relations and other internal SMEs
• Collaborate with Product Management and Engineering teams on new products and features to ensure Partner Readiness
• Work with Partner SEs to create an enablement plan and provide advanced 'Partner SE' support for updates in the Palo Alto Networks Services strategy within CORTEX Product-line

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. 
 

Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Yello/Workday (ending with f5.com or @myworkday.com).

Equal Employment Opportunity

It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination.  F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. 
 

Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Yello/Workday (ending with f5.com or @myworkday.com).

Equal Employment Opportunity

It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination.  F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. 
 

Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Yello/Workday (ending with f5.com or @myworkday.com).

Equal Employment Opportunity

It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination.  F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.

Your Career

As a Platinum Support Engineer, you will work firsthand with our valued Platinum customers to address their complex post-sales concerns where analysis of situations or data requires an in-depth evaluation of many factors. You’re a critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results. You’ll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals.

The type of Customer purchasing our Platinum Service is those who manage critical infrastructures and do require guaranteed response times as well as enhanced services for their mission-critical systems. Platinum is the first step towards offering a truly differentiated level of support starting with our high profile and largest customers. 

Your Impact

• Provide post-sales technical support, configurations, troubleshooting, and standard methodologies to customers via phone, e-mail, and web
• Provide technical services around Cloud and Network Security technologies, troubleshooting and best practices observations to customers
• Meet enhanced response SLA’s for customers who purchase our Platinum Support Offering
• Handle support cases to ensure issues are recorded, tracked, resolved, and follow-ups finished in a timely manner
• Use fault isolation and root cause analysis skills to diagnose and tackle complicated technical issues
• Work to reproduce customer issues and qualify critical issues
• Work directly with ETAC and Engineering to get customer issues resolved
• Have a thorough understanding of software release and bug cycles
• Conduct multi-vendor troubleshooting
• Has visibility across the entire organization and Executive Leadership 
• Publish Technical Support Bulletins and other user documentation in the Knowledge Base
• Build a positive customer experience by working closely with Development, Sales, Quality Assurance, and Marketing
• Responsible for reviewing user documentation for training materials, technical marketing collateral, manuals, problem-solving guides, etc.
• Travel may be required to customer sites in the event of a critical situation to expedite resolution
• Provide on-call support 24x7 on an as needed basis & provide coverage on weekends and public holidays as needed

Job Description:

​Description of the job:

Airframe team at Airbus India is looking for an experienced engineer who can be trained to become CVE/DAE for the Repair Approval team in Airbus India, Bangalore, working with the Repair approval 1IAZE, Repair and Engineering services, Product Integrity in Toulouse, France.

Job scope (Tasks & accountabilities):

The Jobholder exercises the Repair approval legal privileges granted by EASA to Airbus in full compliance with Part 21 and Design organization Approval requirements, maintaining the Airbus privileges for repair design approval, ensuring on time approval for the continued satisfaction of our customers.

The jobholder guarantees the Airworthiness of the repair design defined by Airbus, verifying for repair that event relative to airworthiness are reported by In service occurrence, reporting airworthiness issue to a Chief Airworthiness Engineer.

Main problems to be solved in the position:

The requirements for the Repair Compliance Verification Engineer/ Designated Airworthiness Engineer (CVE/DAE) for the Repair Approval process are:

• Reviews the repair dossier from the Customer Services, appraises the repair design, verifies the compliance to applicable requirements as Compliance Verification Engineer (CVE), if relevant, and completes the repair Approval Designee checklist in order to approve the Repair, as Designated Airworthiness Engineer (DAE) or communicate specific refusal to the customer support.
• Verifies the correctness of the repair design archiving, checks the possible unsafe conditions and report airworthiness issues to the Repair approval manager and the relevant Chief Airworthiness Engineer (CAE) to guarantee product safety and maintain our privilege
• When required, manages the AMOC acceptance dossiers with the CAE and the Authorities.
• Communicates to the customer Services by answering timely to our Customer in order to maintain Airbus Brand Image
• Report issues in order to support the head of repair approval, for training or reporting or improvement on the repair approval.
• The same individual shall be able to manage both roles of CVE and DAE in the repair approval process. Repair CVE/DAE should have sufficient capability in terms of skills, Knowledge of tools, constraints and duties to support the repair approval tasks.

Means made available:

• Access to all the technical manuals: SRM / SB / MPD / NTM / AMM / MMEL / AD
• Specific repair communication tools: TRM, RMT, AIRDOC
• Delegation process related documentation (and specific training).

Major end purposes:

Signature Delegation (Check / Approve/ Refuse) in order to deliver Repair approval documents in line with Customer expectation.

Required Domain Expertise (skills):

• Graduate/Post Graduate Engineer (Aerospace Engineering / Mechanical Engineering/Civil Engineering)
• Structural Engineer, widely experienced on structure engineering knowledge, with an integrated view of the aircraft Design and its operation/maintenance with the following requirements :
• The engineer has a proven experience on large aircraft structure, and preferably on Airbus products. This experience is gained from areas such as manufacture, maintenance or design and the most appropriate is that of structural stress engineer.
• Good knowledge about Aircraft structure
• Significant background in hand calculation (static and/or Fatigue)
• Technically competent with the Design principles used to the compliance data.
• Exposure to Structural Repair Manual and other Aircraft maintenance documents is an added advantage.
• Significant knowledge about calculation method, good understanding of structural behaviour.
• Conceptual Knowledge/Understanding of Airbus Tools for Static and/or Fatigue calculations is preferable
• Exposure to Airbus stress and/or F&DT manuals

These experiences will reinforce the back ground of the candidate, his/her capacity in understanding, integrated design, airworthiness and maintenance/operations of an aircraft.

The position has an Airworthiness function, the following requirements are a plus:

• Engineer should be knowledgeable of the Airworthiness domain, on process product and technical requirements and integrated aircraft design, in addition should be able to question and to understand application of technical airworthiness requirements.
• Should have a sound knowledge of Product Design.
• Conversant with the roles and responsibilities of a Type Certificate holder operating under a Design Organization Approval granted by EASA.
• Experience in the various approval procedures (EASA Part 21 / CS / JAR / FAR).

Experience:

•  5-12 years.

Soft skills:

• You are recognized for being a team player, autonomous and customer-oriented with strong communication skills.
• You have problem-solving approach
• The repair CVE/DAE speaks English, is able to communicate with the team, to listen but has to decide on his/her own.
• Ability to work independently & in a team in a transnational environment
• Ability to communicate effectively (oral, writing & presentation)
• Flexibility & adaptability
• Ability to accept responsibility of task and hold signature delegation. 

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:

Employment Type:

-------

Experience Level:

Job Family:

By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com.

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

Job Description:

​Description of the job:

Airframe team at Airbus India is looking for an experienced engineer who can be trained to become CVE/DAE for the Repair Approval team in Airbus India, Bangalore, working with the Repair approval 1IAZE, Repair and Engineering services, Product Integrity in Toulouse, France.

Job scope (Tasks & accountabilities):

The Jobholder exercises the Repair approval legal privileges granted by EASA to Airbus in full compliance with Part 21 and Design organization Approval requirements, maintaining the Airbus privileges for repair design approval, ensuring on time approval for the continued satisfaction of our customers.

The jobholder guarantees the Airworthiness of the repair design defined by Airbus, verifying for repair that event relative to airworthiness are reported by In service occurrence, reporting airworthiness issue to a Chief Airworthiness Engineer.

Main problems to be solved in the position:

The requirements for the Repair Compliance Verification Engineer/ Designated Airworthiness Engineer (CVE/DAE) for the Repair Approval process are:

• Reviews the repair dossier from the Customer Services, appraises the repair design, verifies the compliance to applicable requirements as Compliance Verification Engineer (CVE), if relevant, and completes the repair Approval Designee checklist in order to approve the Repair, as Designated Airworthiness Engineer (DAE) or communicate specific refusal to the customer support.
• Verifies the correctness of the repair design archiving, checks the possible unsafe conditions and report airworthiness issues to the Repair approval manager and the relevant Chief Airworthiness Engineer (CAE) to guarantee product safety and maintain our privilege
• When required, manages the AMOC acceptance dossiers with the CAE and the Authorities.
• Communicates to the customer Services by answering timely to our Customer in order to maintain Airbus Brand Image
• Report issues in order to support the head of repair approval, for training or reporting or improvement on the repair approval.
• The same individual shall be able to manage both roles of CVE and DAE in the repair approval process. Repair CVE/DAE should have sufficient capability in terms of skills, Knowledge of tools, constraints and duties to support the repair approval tasks.

Means made available:

• Access to all the technical manuals: SRM / SB / MPD / NTM / AMM / MMEL / AD
• Specific repair communication tools: TRM, RMT, AIRDOC
• Delegation process related documentation (and specific training).

Major end purposes:

Signature Delegation (Check / Approve/ Refuse) in order to deliver Repair approval documents in line with Customer expectation.

Required Domain Expertise (skills):

• Graduate/Post Graduate Engineer (Aerospace Engineering / Mechanical Engineering/Civil Engineering)
• Structural Engineer, widely experienced on structure engineering knowledge, with an integrated view of the aircraft Design and its operation/maintenance with the following requirements :
• The engineer has a proven experience on large aircraft structure, and preferably on Airbus products. This experience is gained from areas such as manufacture, maintenance or design and the most appropriate is that of structural stress engineer.
• Good knowledge about Aircraft structure
• Significant background in hand calculation (static and/or Fatigue)
• Technically competent with the Design principles used to the compliance data.
• Exposure to Structural Repair Manual and other Aircraft maintenance documents is an added advantage.
• Significant knowledge about calculation method, good understanding of structural behaviour.
• Conceptual Knowledge/Understanding of Airbus Tools for Static and/or Fatigue calculations is preferable
• Exposure to Airbus stress and/or F&DT manuals

These experiences will reinforce the back ground of the candidate, his/her capacity in understanding, integrated design, airworthiness and maintenance/operations of an aircraft.

The position has an Airworthiness function, the following requirements are a plus:

• Engineer should be knowledgeable of the Airworthiness domain, on process product and technical requirements and integrated aircraft design, in addition should be able to question and to understand application of technical airworthiness requirements.
• Should have a sound knowledge of Product Design.
• Conversant with the roles and responsibilities of a Type Certificate holder operating under a Design Organization Approval granted by EASA.
• Experience in the various approval procedures (EASA Part 21 / CS / JAR / FAR).

Experience:

•  5-12 years.

Soft skills:

• You are recognized for being a team player, autonomous and customer-oriented with strong communication skills.
• You have problem-solving approach
• The repair CVE/DAE speaks English, is able to communicate with the team, to listen but has to decide on his/her own.
• Ability to work independently & in a team in a transnational environment
• Ability to communicate effectively (oral, writing & presentation)
• Flexibility & adaptability
• Ability to accept responsibility of task and hold signature delegation. 

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:

Employment Type:

-------

Experience Level:

Job Family:

By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com.

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

Job Description:

​Description of the job:

Airframe team at Airbus India is looking for an experienced engineer who can be trained to become CVE/DAE for the Repair Approval team in Airbus India, Bangalore, working with the Repair approval 1IAZE, Repair and Engineering services, Product Integrity in Toulouse, France.

Job scope (Tasks & accountabilities):

The Jobholder exercises the Repair approval legal privileges granted by EASA to Airbus in full compliance with Part 21 and Design organization Approval requirements, maintaining the Airbus privileges for repair design approval, ensuring on time approval for the continued satisfaction of our customers.

The jobholder guarantees the Airworthiness of the repair design defined by Airbus, verifying for repair that event relative to airworthiness are reported by In service occurrence, reporting airworthiness issue to a Chief Airworthiness Engineer.

Main problems to be solved in the position:

The requirements for the Repair Compliance Verification Engineer/ Designated Airworthiness Engineer (CVE/DAE) for the Repair Approval process are:

• Reviews the repair dossier from the Customer Services, appraises the repair design, verifies the compliance to applicable requirements as Compliance Verification Engineer (CVE), if relevant, and completes the repair Approval Designee checklist in order to approve the Repair, as Designated Airworthiness Engineer (DAE) or communicate specific refusal to the customer support.
• Verifies the correctness of the repair design archiving, checks the possible unsafe conditions and report airworthiness issues to the Repair approval manager and the relevant Chief Airworthiness Engineer (CAE) to guarantee product safety and maintain our privilege
• When required, manages the AMOC acceptance dossiers with the CAE and the Authorities.
• Communicates to the customer Services by answering timely to our Customer in order to maintain Airbus Brand Image
• Report issues in order to support the head of repair approval, for training or reporting or improvement on the repair approval.
• The same individual shall be able to manage both roles of CVE and DAE in the repair approval process. Repair CVE/DAE should have sufficient capability in terms of skills, Knowledge of tools, constraints and duties to support the repair approval tasks.

Means made available:

• Access to all the technical manuals: SRM / SB / MPD / NTM / AMM / MMEL / AD
• Specific repair communication tools: TRM, RMT, AIRDOC
• Delegation process related documentation (and specific training).

Major end purposes:

Signature Delegation (Check / Approve/ Refuse) in order to deliver Repair approval documents in line with Customer expectation.

Required Domain Expertise (skills):

• Graduate/Post Graduate Engineer (Aerospace Engineering / Mechanical Engineering/Civil Engineering)
• Structural Engineer, widely experienced on structure engineering knowledge, with an integrated view of the aircraft Design and its operation/maintenance with the following requirements :
• The engineer has a proven experience on large aircraft structure, and preferably on Airbus products. This experience is gained from areas such as manufacture, maintenance or design and the most appropriate is that of structural stress engineer.
• Good knowledge about Aircraft structure
• Significant background in hand calculation (static and/or Fatigue)
• Technically competent with the Design principles used to the compliance data.
• Exposure to Structural Repair Manual and other Aircraft maintenance documents is an added advantage.
• Significant knowledge about calculation method, good understanding of structural behaviour.
• Conceptual Knowledge/Understanding of Airbus Tools for Static and/or Fatigue calculations is preferable
• Exposure to Airbus stress and/or F&DT manuals

These experiences will reinforce the back ground of the candidate, his/her capacity in understanding, integrated design, airworthiness and maintenance/operations of an aircraft.

The position has an Airworthiness function, the following requirements are a plus:

• Engineer should be knowledgeable of the Airworthiness domain, on process product and technical requirements and integrated aircraft design, in addition should be able to question and to understand application of technical airworthiness requirements.
• Should have a sound knowledge of Product Design.
• Conversant with the roles and responsibilities of a Type Certificate holder operating under a Design Organization Approval granted by EASA.
• Experience in the various approval procedures (EASA Part 21 / CS / JAR / FAR).

Experience:

•  5-12 years.

Soft skills:

• You are recognized for being a team player, autonomous and customer-oriented with strong communication skills.
• You have problem-solving approach
• The repair CVE/DAE speaks English, is able to communicate with the team, to listen but has to decide on his/her own.
• Ability to work independently & in a team in a transnational environment
• Ability to communicate effectively (oral, writing & presentation)
• Flexibility & adaptability
• Ability to accept responsibility of task and hold signature delegation. 

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:

Employment Type:

-------

Experience Level:

Job Family:

By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com.

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

Job Description:

​Description of the job:

Airframe team at Airbus India is looking for an experienced engineer who can be trained to become CVE/DAE for the Repair Approval team in Airbus India, Bangalore, working with the Repair approval 1IAZE, Repair and Engineering services, Product Integrity in Toulouse, France.

Job scope (Tasks & accountabilities):

The Jobholder exercises the Repair approval legal privileges granted by EASA to Airbus in full compliance with Part 21 and Design organization Approval requirements, maintaining the Airbus privileges for repair design approval, ensuring on time approval for the continued satisfaction of our customers.

The jobholder guarantees the Airworthiness of the repair design defined by Airbus, verifying for repair that event relative to airworthiness are reported by In service occurrence, reporting airworthiness issue to a Chief Airworthiness Engineer.

Main problems to be solved in the position:

The requirements for the Repair Compliance Verification Engineer/ Designated Airworthiness Engineer (CVE/DAE) for the Repair Approval process are:

• Reviews the repair dossier from the Customer Services, appraises the repair design, verifies the compliance to applicable requirements as Compliance Verification Engineer (CVE), if relevant, and completes the repair Approval Designee checklist in order to approve the Repair, as Designated Airworthiness Engineer (DAE) or communicate specific refusal to the customer support.
• Verifies the correctness of the repair design archiving, checks the possible unsafe conditions and report airworthiness issues to the Repair approval manager and the relevant Chief Airworthiness Engineer (CAE) to guarantee product safety and maintain our privilege
• When required, manages the AMOC acceptance dossiers with the CAE and the Authorities.
• Communicates to the customer Services by answering timely to our Customer in order to maintain Airbus Brand Image
• Report issues in order to support the head of repair approval, for training or reporting or improvement on the repair approval.
• The same individual shall be able to manage both roles of CVE and DAE in the repair approval process. Repair CVE/DAE should have sufficient capability in terms of skills, Knowledge of tools, constraints and duties to support the repair approval tasks.

Means made available:

• Access to all the technical manuals: SRM / SB / MPD / NTM / AMM / MMEL / AD
• Specific repair communication tools: TRM, RMT, AIRDOC
• Delegation process related documentation (and specific training).

Major end purposes:

Signature Delegation (Check / Approve/ Refuse) in order to deliver Repair approval documents in line with Customer expectation.

Required Domain Expertise (skills):

• Graduate/Post Graduate Engineer (Aerospace Engineering / Mechanical Engineering/Civil Engineering)
• Structural Engineer, widely experienced on structure engineering knowledge, with an integrated view of the aircraft Design and its operation/maintenance with the following requirements :
• The engineer has a proven experience on large aircraft structure, and preferably on Airbus products. This experience is gained from areas such as manufacture, maintenance or design and the most appropriate is that of structural stress engineer.
• Good knowledge about Aircraft structure
• Significant background in hand calculation (static and/or Fatigue)
• Technically competent with the Design principles used to the compliance data.
• Exposure to Structural Repair Manual and other Aircraft maintenance documents is an added advantage.
• Significant knowledge about calculation method, good understanding of structural behaviour.
• Conceptual Knowledge/Understanding of Airbus Tools for Static and/or Fatigue calculations is preferable
• Exposure to Airbus stress and/or F&DT manuals

These experiences will reinforce the back ground of the candidate, his/her capacity in understanding, integrated design, airworthiness and maintenance/operations of an aircraft.

The position has an Airworthiness function, the following requirements are a plus:

• Engineer should be knowledgeable of the Airworthiness domain, on process product and technical requirements and integrated aircraft design, in addition should be able to question and to understand application of technical airworthiness requirements.
• Should have a sound knowledge of Product Design.
• Conversant with the roles and responsibilities of a Type Certificate holder operating under a Design Organization Approval granted by EASA.
• Experience in the various approval procedures (EASA Part 21 / CS / JAR / FAR).

Experience:

•  5-12 years.

Soft skills:

• You are recognized for being a team player, autonomous and customer-oriented with strong communication skills.
• You have problem-solving approach
• The repair CVE/DAE speaks English, is able to communicate with the team, to listen but has to decide on his/her own.
• Ability to work independently & in a team in a transnational environment
• Ability to communicate effectively (oral, writing & presentation)
• Flexibility & adaptability
• Ability to accept responsibility of task and hold signature delegation. 

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:

Employment Type:

-------

Experience Level:

Job Family:

By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com.

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

As a member of the End User Workstation Support team, The Asset Management Analyst is responsible for overseeing the management of inventory into and out of the End User Workstation Support team through its lifecycle. This includes receiving and tracking assets, inventory management of assets and peripherals, asset disposal, invoice reconciliation, quarterly asset audits, RMA process and asset reporting.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.