Total 350 Customer Service job vacancies in Bedford, Bedfordshire, MK42 9AP

JOB TITLE: Customer Support

SALARY: £23,500

LOCATIONS: Luton and covering our friendly Dunstable and Stevenage branches
HOURS: 35 hours a week, including some Saturdays

WORKING PATTERN: Full-time

About this opportunity
Do you want to be part of a team that makes a genuine difference to customers, businesses and communities?

As one of our Customer Support colleagues, you'll learn, grow and develop within an inclusive organisation with genuine values focussed on putting people first.

You could be in one of our branches helping our customers side by side, or working from home, doing your best to help the person at the other end of the line (we also connect via social media, web-chat and remote advice video calls).

You'll learn to make the most of your best talent - helping people. You'll show you care and understand what matters to them and if you don't know the answer then you'll have access to a supportive team that do.

From Day 1 we'll provide all the training and support you'll need. Join us and, as well as making a difference to customers, you'll enjoy a fulfilling career where you're free to be yourself. Great colleagues, transforming workspaces, potential hybrid working and a wide variety of career opportunities - you'll find them all here.

About us
From building a truly sustainable business to creating a place where people love to work, we need colleagues who are up for the challenge of our bold ambitions. Who are excited to push boundaries and make change happen. Together, we can grow with purpose.

What you'll need

• Crucially, you're a people person - to be honest and genuine, caring about helping people with their finances (no previous financial services experience required)
• The ability to quickly build relationships to give customers a fantastic experience.
• The passion to put yourself in the customers' shoes, show empathy, acting with care and integrity - taking time to resolve queries and giving our customers confidence in the service you're providing.
• The commitment to deliver on your promises and going above and beyond for your customer.
• A genuine teammate - collaborating closely with colleagues to ensure your customers' needs are met.
• If located in in one of our hybrid locations, you will need to meet our Homeworking criteria, for example, a quiet, private room at home, stable internet connection.

To be successful in this role, you will need to be a LBG advocate, an expert in using our mobile app and demonstrate excellent knowledge of our products and services. This will mean you are able to offer fantastic support to our customers. Should you be offered the role, we'd really encourage you to use the app so that you become familiar with it and we'd hope that you use our products as well, if you don't already!."

About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

We want our people to feel that they belong and can be their best, regardless of background, identity or culture.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.

And it's why we especially welcome applications from under-represented groups.

We're disability confident. So, if you'd like reasonable adjustments to be made to our recruitment processes, just let us know.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 22 days' holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

Ready for a career where you can have a positive impact as you learn, grow and thrive?

Apply today and find out more. (Please note our roles can generate a considerable amount of interest and close early so don't miss out on this opportunity to apply today.)

Proud member of the Disability Confident employer scheme

About the company

Family-owned Kingsley Healthcare is a UK top 20 ranked care home group (carehome.co.uk) employing 2,000-plus staff and supporting 1,400 residents.

We have a sector-leading 4.7 Glassdoor rating and are proud to be a Real Living Wage employer. Furthermore, we are proud to have been ranked Number 1 in the UK for work wellbeing in recruiter Indeed’s Better Work Awards 2023. A true testament to Kingsley’s caring ethos.

As a Activities Coordinator, you will ensure all our residents enjoy a stimulating, fulfilling and happy lifestyle. You will use your experience in the arts, theatre, music, hospitality and event hosting to create and implement a wide variety of daily activities and programmes for our residents to enjoy that also encourage wellbeing, socialisation and harmony throughout our care home.

If you have previous experience as a Lifestyle Coordinator, Activities Coordinator or a similar role in a care, community, leisure, hospitality or event management environment, come and join our family in our care home.

Reports to: Home Manager/ Regional Hospitality & Lifestyle Manager



This role could be for you if you have;

- Strong organisational skills, creativity, and the ability to think outside the box.
- Excellent communication skills and the ability to build relationships with residents, staff, and families.
- Knowledge of and experience in theatre, art, music, hospitality, and event hosting.
- Ability to lead group activities and manage volunteers.
- Ability to work independently and as part of a team.
- A high level of empathy and an understanding of the needs of elderly and disabled residents.
- Flexibility and adaptability to changing circumstances and schedules.



Qualifications required for the role

- A formal qualification in a relevant field, e.g. leisure, lifestyle, hospitality or event management, is an advantage.



What will you get from the role?

You will have the satisfaction of working with and being supported by an enthusiastic and caring team that puts people at the heart of the business. We know the happiness of our staff improves the service we give our residents. You will have plenty of opportunities to learn and develop your skills, and we have the procedures and processes to help you at every step.

Major duties and responsibilities include (but are not limited to):

• Set up cafeteria lines, steam tables, dining room tables, and side service stands with hot and cold food items
• Serve food cafeteria style by placing uniform portions of food on customers'/patients' plates
• Break down and clean assigned area when the meal is finished and return food to the kitchen
• Set up dining room tables for service, place food and beverages on tables, and replenish items as necessary
• Return soiled trays and dishes to the dish room after meals
• Deliver meal trays to the patients' bedsides
• Brew coffee according to the number of servings required
• Assemble and toss fresh fruit or green salads in quantity using prepared dressings and portions into standard serving sizes
• Apportion other food items into standard serving sizes using the proper utensils and containers
• Make cold sandwiches using prepared ingredients and pack box lunches
• Work in one or more functional areas of the kitchen such as food preparation, dish and pot washing, dry and refrigerated storage and receiving, and the serving line
• Sort, wash, peel and cut fresh fruits and vegetables
• Operate and break down equipment
• Perform heavy-duty cleaning tasks throughout the food service and related areas
• Separate food waste and trash from dishes, glasses and silverware in the dish washing area
• Remove inspection doors, strainer pans, screens and spray arms for preventive maintenance of the dish machine
• Unload delivery trucks
• Store sanitized dishes, glasses and silverware
• Scrape, soak, scour, and scrub the heavier cooking utensils
• Move heavy garbage cans when collecting and transferring trash from the work area to the disposal area
• Performing other duties as assigned.

Work Schedule: schedule will be based on facility needs.
Position Description Title/PD#: Food Service Worker/PD99836S
Physical Requirements: Performs work requiring frequent lifting and moving objects weighing up to 50pounds. With an assistive device, employee is required to maneuver and push pallets and carts with weights up to 400 pounds, may be required to push or pull objects that require excreting up to 40 pounds of pressure to overcome the inertia to begin moving. They may be required to perform heavy work, such as scouring and scrubbing large size cooking utensils and pushing heavy carts and trucks in unloading, storing, and delivering supplies. They are subject to continuous standing and walking, and frequent stooping, reaching, pushing, pulling, and bending. This work may require climbing on ladders and the use of powered cleaning equipment. Work areas may become uncomfortably warm and noisy. The work area may be hazardous, due to potential for cuts using knives or sharp equipment, burns from ovens, loud noises from equipment, and danger of falling on wet or slippery floors. There is a danger of slipping on floors, which are wet from daily mopping or where food or beverage has been spilt. Employee may be exposed to extreme temperatures of the kitchen and the walk-in refrigerators and/or freezers. Employee may be exposed to various communicable diseases, and/or blood borne pathogens, body fluid, or other potentially infectious material.
Promotion Potential: Not Authorized

Notifications:

• This position is a Bargaining Unit position.
• THIS OPEN & CONTINUOUS ANNOUNCEMENT (OCA) ESTABLISHES A STANDING REGISTER OF ELIGIBLE APPLICANTS, which closes on May 15, 2025. The initial cut-off date for referral of eligible applications will be on or about December 2, 2024 with subsequent reviews every other week as additional vacancies occur, or on an as-needed basis, until positions are filled. Please see the "What To Expect Next" area of the announcement which provides additional information on the referral process for this type of announcement.

Starting at $22.69 Per Hour (WG 4)

Care Assistant - Days – Flitwick Care Home, Flitwick, Bedfordshire MK45 - Part of the Country Court Family
Hours - 44 Hours available per week, working weekends on rota (Hours 08:00-20:00)
Flitwick Care Home offers specialist residential, and dementia care across 3 floors comprising of 75 rooms. Luxury facilities include a cinema, library, hair salon, treatment room and gym as well as access to beautiful landscaped gardens.
JOINING THE COUNTRY COURT CARE FAMILY
We’re proud to be a family run business that’s grown over the years to a family of 2,800+ employees and over 40 care homes. We’re passionate about providing 5* care to our residents. From bistros to pubs and cinema rooms to spas – we’ve created extraordinary care homes so we’re looking for extraordinary people to join our team!
ABOUT THE CARE ASSISTANT ROLE
Within the Care Assistant role, you can really make a difference to our residents’ lives. Your responsibilities will include:

Helping our residents with personal support and care
Aiding their emotional well-being and social needs
Supporting residents at meals time
Interacting with our residents on a personal level
Maintaining and developing the residents care plan to ensure their needs are met

ABOUT YOU
Our fantastic staff are at the heart of our homes & provide vital day-to-day support to our residents, so we would love to hear from those who really do want to make a difference to people’s lives.

Be no stranger to working long shifts
Have good written & verbal communication skills
Able to engage well with the residents and their families
Have an understanding of people with Dementia.
Experience as a Care Assistant is preferred but not essential
Have an NVQ Level 2 in Health & Social care or be willing to work towards this.

IN RETURN
You’ll be joining a family business and will benefit from our generous range of benefits which include:

28 days holiday (FTE) (including bank holidays)
Annual pay reviews, pension contributions & enhanced bank holiday rates
Supportive and bespoke Induction Training Programmes, ongoing training and development and nationally recognised qualifications*
Refer a friend or resident bonus scheme*
Pension Contributions & access to the Blue Light Discount Card.
Annual Staff Awards Programme across all our Homes celebrating our great staff

*Subject to Terms and Conditions
Click the Apply Button Now! -If the Care Assistant sounds like a job for you, we would like to hear from you.
PLEASE NOTE:
All applicants must already hold the legal right to work in the UK and if successful will need to provide evidence.We are no longer accepting applications for sponsorship.
You may have experience as
Care Assistant, dementia, Alzheimer’s, older people, senior care assistant, Support staff, Social Care Worker jobs, Community Care Worker, Residential Care Worker, NHS Support Worker.

The Job Description and Person Specification are attached to this job, please review for the full details and responsibilities. In collaboration with other Lead/Specialist Pharmacists to jointly provide professional, managerial and clinical leadership to the team of pharmacy staff involved in the delivery of pharmaceutical services to the relevant Clinical Service Line. To provide active support and mentorship to the Rotational Pharmacists to further develop their leadership potential. Develop, implement and monitor pharmacy services to ensure they are consistent with Trust priorities and requirements and are aligned to the over-arching patient focussed ethos of the pharmacy service whilst ensuring compliance with medicines legislation. To provide the Principal Pharmacist for Acute/ED & Elderly Care and Clinical Pharmacy Services Manager with regular assurance that the pharmacy service is meeting agreed Key Performance Indicators. To actively manage the day to day activities of Rotational Pharmacists, Medicines Management Pharmacy Technicians and Pre-Registration Pharmacists to deliver a safe and responsive clinical and operationally effective service that meets the needs of patients and other healthcare staff To provide high quality clinical supervision and mentorship of Foundation Pharmacists, pre-registration pharmacists, MSc students and pharmacy undergraduates in the provision of pharmaceutical care for patients.

About the Role

Are you a chef that’s looking for more work life balance? Are you looking to move away from the split shifts and working into the early hours?

If this sounds familiar, why not consider a move into the care sector. Here at Maria Mallaband our Chefs still work with seasonal ingredients and create dishes to restaurant standard.

If you thrive on the delicate balance of creativity and budgets? Look no further! We’re seeking a talented Chef who can weave magic into our menu while keeping a watchful eye on the bottom line.

What will you be doing?

Menu Planning and Seasonality:

• Create menus that dance with seasonal ingredients where possible, ensuring freshness and delight for our residents.
• Balance creativity with cost-effectiveness.

Recipe Development:

• Dream up crave-worthy, innovative dishes that align with our brand identity.
• Design recipes that fit within our kitchen’s capabilities and equipment.

Food Management:

• Oversee food preparation, presentation, and taste. Our guests deserve nothing less than perfection.
• Manage inventory efficiently to minimise waste and maximise flavour.

Budget Mastery:

• Understand food and labour costs and work within a pricing strategy.
• Craft menus that not only tantalize taste buds but also keep our business thriving.

Who will you be?

Whilst it would be amazing if you had experience working in a care setting, welcome applications from all sectors!

Some non-negotiables for us are:

• Proven experience as Chef.
• Holder of a food hygiene certificate or equivalent
• Financial acumen – you know your numbers as well as your favourite recipe.

What’s in it for you?

• Simply Health – company funded, providing cashback for prescriptions, optical and dental costs 24/7 virtual GP access plus more for you and up to 4 children*
• Early Pay – Access to earned pay prior to payday
• Benefits platform – discounts across multiple retailers, leisure providers, hospitality etc.
• An exclusive discount on Tastecard - dine out with up to 50% off total food bill
• Free criminal record checks
• Pension Scheme with Nest
• Flexible working patterns
• Cycle to work scheme**
• Service recognition
• Training support and development opportunities
• Employee Assistance Programme
• Wellbeing support
• Discounted gym membership

*Benefits require completion of a 12-week probationary period before they can be accessed.

**Benefit subject to deduction not taking colleague below National Living Wage

If you’re ready to elevate our dining experience and make every bite memorable, apply now!

Proud member of the Disability Confident employer scheme

We are excited to have an exciting new opportunity for Mental health assistant nurse to join our team. The Nursing Assistant - Children’s Mental Health Support is a key member of the direct care team who is additionally skilled in communication and therapeutic engagement with young people who have difficulties directly communicating their care needs.

The Nursing assistant mental health support is responsible for providing care and therapeutic support to patients and their families in conjunction with the Registered Nurse and directed by members of the wider multidisciplinary network, including Mental Health Practitioners from Child and Adolescent Mental Health Service. Training will be provided.

Our 54 bedded unit at Luton and 22 bedded Unit at Bedford supports medical and surgical and Mental health admissions including high dependency care, and is supported by a variety of clinical nurse specialists and practice development nurses. The unit supports both medical and nursing students and there is a big focus on staff education and development.
• Demonstrating caring, compassionate, professional behaviour fostering trust and confidence in the service for people in your care.
• Maintain effective communication with patients, relatives and members of the Multidisciplinary network of professionals regarding all aspects of care demonstrating a range of appropriate communication skills.
• Engage with and gather information from young people and carers to support a multidisciplinary formulation and care plan, recognising and responding appropriately to the emotional needs of young people and their families.
• Contribute to a full range of routine care tasks such as supporting self-care and completing routine observations, including physical observations when required.
• Work cohesively with all members of the ward team and promote effective liaison with all members of the multi-disciplinary care network in ensuring that the very best services to patients are provided at all times.
• Contributing to risk assessment and risk management planning by identifying and reporting issues of concern to the named nurse/ nurse in charge and supporting multi-disciplinary review.
• Contribute to assessment and support the development and implementation of care plans in conjunction with a Registered Nurse/Practitioner and the Mental health Practitioners.

Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics.

You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career.
We have state-of-the art facilities placing us at the heart of cutting edge health care. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.

Please note that vacancies may close prior to the advertised closing date when sufficient number of applications have been received. Please ensure that you make your application as soon as possible.

All new staff will be subject to a probationary period covering their first six months in post. Travel between hospital sites may be required.

Please review all documents attached to this advert to ensure you familiarise yourself with all requirements of the job.

• To provide on-going continuous assessment and adjustment of interventions, develop and implement new activities in response to young people’s needs, recording and escalating concerns relating to care accurately and in a timely way.
• Maintaining a good standard of record keeping that meets the expected standards in the nursing notes and to ensure that a qualified member of staff countersigns entries.
• To participate in the management of challenging or disturbed behaviour in accordance with the Trust procedures.
• Maintaining a safe clinical environment, prevention and control of infection by ensuring compliance with policies, standards and procedures and undertaking delegated tasks to contribute to the safe and smooth running of the ward and service.
• To contribute to discharge planning in conjunction with the Multidisciplinary Team, young people and carers.
• To form professional relationships with young people and communicate with them in a way that respects their views, autonomy and culture.
• Participate in patient assessment (under the direction of and after appropriate delegation from the Registered Nurse) to deliver high standards of care.
• Obtain informed consent prior to giving care in accordance with Trust policies.
• To monitor and record progression, highlight concerns and report any perceived changes in young people’s wellbeing to the team.


This advert closes on Friday 29 Nov 2024

To provide on-going continuous assessment and adjustment of interventions, develop and implement new activities in response to young peoples needs, recording and escalating concerns relating to care accurately and in a timely way. Maintaining a good standard of record keeping that meets the expected standards in the nursing notes and to ensure that a qualified member of staff countersigns entries. To participate in the management of challenging or disturbed behaviour in accordance with the Trust procedures. Maintaining a safe clinical environment, prevention and control of infection by ensuring compliance with policies, standards and procedures and undertaking delegated tasks to contribute to the safe and smooth running of the ward and service. To contribute to discharge planning in conjunction with the Multidisciplinary Team, young people and carers. To form professional relationships with young people and communicate with them in a way that respects their views, autonomy and culture. Participate in patient assessment (under the direction of and after appropriate delegation from the Registered Nurse) to deliver high standards of care. Obtain informed consent prior to giving care in accordance with Trust policies. To monitor and record progression, highlight concerns and report any perceived changes in young peoples wellbeing to the team.

Selected Physician will serve the Veteran populations at both the Hyannis and New Bedford Community Based Outpatient Clinics (CBOCs), requiring travel between the two Facilities.

The Staff Physician (Family Medicine | Internal Medicine | Primary Care), is responsible for maintaining professional, technical and administrative knowledge, competencies and skills to provide effective, timely, quality responses to patients' health care needs. The Primary Care Physician is responsible for the Veterans enrolled in his/her PACT.

Responsible for the primary care of assigned patient panel across the continuum of care to include: comprehensive health assessment; case management; continuity and coordination of care; patient advocacy and compliance with chronic disease, prevention and utilization indicators. Specific duties include (but are not limited to):

• Comply with credentialing and privileging and required monitoring and evaluation criteria
• Must maintain high clinic standards that are carried into decision-making processes
• Continually strive to maintain and enhance teaching skills to effectively teach residents and students
• Comply with current standards for medical record documentation and resident /medical student supervision
• Expected to meet or exceed established Chronic Disease, Prevention and Utilization Indicators
• Provide appropriate care for Veterans ranging in age from 18 through the geriatric years, taking into consideration diagnosis and physical, psychosocial, spiritual and cultural needs.
• Demonstrates knowledge, skills and abilities to: conduct comprehensive health assessments; determine diagnoses and health care needs; and to construct health care plans based on effective therapeutic ability, consultation ,patient education and established practice guidelines.
• Demonstrates ability to coordinate patient care through patient management techniques within the assigned PACT and implement the same functionality in PACTs.
• Maintains effectiveness in recognizing emergency/acute situations and intervening in an appropriate and effective manner.
• Documents patients' health care clearly, adequately and accurately as defined by medical records documentation, chronic disease and prevention indicators.
• Signs notes in a timely manner as dictated by Medial Center by-laws or the Primary Care Service Chief.

VA offers a comprehensive total rewards package. VHA Physician Total Rewards.

Education Debt Reduction Program (Student Loan Repayment): Learn more.
EDRP Authorized: Contact the EDRP Coordinator at VISN1EDPRSupport@va.gov for questions/assistance
Pay: Competitive salary, annual performance bonus, regular salary increases
Paid Time Off: 50-55 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year and possible 5 day paid absence for CME)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory
CME: Possible $1,000 per year reimbursement (must be full-time with board certification)
Malpractice: Free liability protection with tail coverage provided
Contract: No Physician Employment Contract and no significant restriction on moonlighting

Starting at $225,000 Per Year (VM 15)

Support Worker Dunstable - £11.52

Typical Shifts: Monday to Friday, every other weekend

Join Voyage Care and Feel Valued, we reward your dedication with:
Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)
Premium overtime rates at an additional £1 per hour (Ts & Cs apply)
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

We’re on the hunt for genuinely caring, hands-on Support Workers with a passion for enhancing the quality of life of the people we support. As a support worker with us you'll be helping people to gain more independence in their daily lives, whilst working within a dynamic team to support a fantastic group of people!

Our residential service in Dunstable is a welcoming and friendly environment and you can be sure that no two days will be the same! You’ll be enhancing the lives of the people we support by teaching them new life skills, assisting with personal care, encouraging them to access their local communities, socialising and doing lots of activities.

This is an amazing role for someone who is looking to really make a difference to someone's life and to help them grow in confidence and independence so that they meet their goals, whether this be making dinner by themselves or going on holiday.

Why choose us?

You don’t need to have experience to be a fantastic Support Worker, what you need is a passion for enhancing the quality of life for the people we support, a desire to learn and a genuine caring attitude.

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

We have a fantastic range of benefits for our staff and we offer sector leading career progression, so don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

For further information on the advertised role, please refer to the job description located under the Supporting Documents heading. The full person specification can be accessed under the About You Section of the document.

Please see the full job description attached. You will work at all times under the supervision of the Registered Nurse in charge of the shift and will be accountable to the Registered Nurse that you are working with and to the Senior Sister/Charge Nurse of the ward or department. You will work to the level of your experience, assessed competence and skilled acquired within the post. You will require immediate and direct supervision in areas of unfamiliar work. You should not undertake any task that you are unfamiliar with.

Customer Team Member
Location: 85-87 Bedford Street, Barton le Clay, Barton, MK45 4LL
Pay: £12.00 per hour
Contract: 39 hours per week + regular overtime, permanent, full time
Working pattern: Tuesday - Saturday 6:00am to 2:30pm, This role will also include working in our in store bakery.



Full, paid training provided
You can apply for this role using your mobile device (no CV needed!)


You must be aged 18 or over to be a customer team member at Co-op, as it requires working before 6am or after 10pm.


We're looking for Customer Team Members to join our team at Co-op.


When you join Co-op, you'll get amazing benefits including 31 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores.


As a Customer Team Member, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to provide them with great service on the tills and the shop floor, while also performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages.


At Co-op, we do things a different way. For over 175 years we've focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause.


What you'll do
- Friendly and thoughtful service - you'll put customers first in everything you do: responding to queries, championing Co-op products and Membership, working in our in-store bakery and doing all you can to deliver a great shopping experience
- Work together to make everyone's day better - supporting your store colleagues to solve problems for customers and members
- Make sure the store safe and legal - keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be
- Help introduce new products and services - make changes feel natural, sharing experiences with your colleagues so everyone learns together
- Support your local community - get involved in all kinds of activities and events!

This job would suit people who have
- A genuine care for the needs of customers and members
- Great people skills, with the ability to build positive relationships with customers and colleagues
- A positive approach to change and problem solving
- The flexibility to work a range of different shifts

Why Co-op?
- 30% discount on all Co-op products in-store plus 10% discounts on all other brands (increasing to 20% on payday weekends)
- A pension scheme with up to 10% employer contributions
- Wagestream- a money management app giving you access to a percentage of your pay as you earn it
- 31 days of holiday (including bank holidays, pro rata for part time colleagues)
- Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations
- 24/7 employee assistance service
- Full, paid training and dedicated support for your personal development and career progression
- Rotas shared three weeks in advance and accessible on your phone
- Cycle-to-work scheme

Building an inclusive workplace


We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve.


If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.


We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply.


If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate.


You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.


You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing.



As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests.

About the Role

Are you a chef that’s looking for more work life balance? Are you looking to move away from the split shifts and working into the early hours?

If this sounds familiar, why not consider a move into the care sector. Here at Maria Mallaband our Chefs still work with seasonal ingredients and create dishes to restaurant standard.

If you thrive on the delicate balance of creativity and budgets? Look no further! We’re seeking a talented Chef who can weave magic into our menu while keeping a watchful eye on the bottom line.

What will you be doing?

Menu Planning and Seasonality:

• Create menus that dance with seasonal ingredients where possible, ensuring freshness and delight for our residents.
• Balance creativity with cost-effectiveness.

Recipe Development:

• Dream up crave-worthy, innovative dishes that align with our brand identity.
• Design recipes that fit within our kitchen’s capabilities and equipment.

Food Management:

• Oversee food preparation, presentation, and taste. Our guests deserve nothing less than perfection.
• Manage inventory efficiently to minimise waste and maximise flavour.

Budget Mastery:

• Understand food and labour costs and work within a pricing strategy.
• Craft menus that not only tantalize taste buds but also keep our business thriving.

Who will you be?

Whilst it would be amazing if you had experience working in a care setting, welcome applications from all sectors!

Some non-negotiables for us are:

• Proven experience as Chef.
• Holder of a food hygiene certificate or equivalent
• Financial acumen – you know your numbers as well as your favourite recipe.

What’s in it for you?

• Simply Health – company funded, providing cashback for prescriptions, optical and dental costs 24/7 virtual GP access plus more for you and up to 4 children*
• Early Pay – Access to earned pay prior to payday
• Benefits platform – discounts across multiple retailers, leisure providers, hospitality etc.
• An exclusive discount on Tastecard - dine out with up to 50% off total food bill
• Free criminal record checks
• Pension Scheme with Nest
• Flexible working patterns
• Cycle to work scheme**
• Service recognition
• Training support and development opportunities
• Employee Assistance Programme
• Wellbeing support
• Discounted gym membership

*Benefits require completion of a 12-week probationary period before they can be accessed.

**Benefit subject to deduction not taking colleague below National Living Wage

If you’re ready to elevate our dining experience and make every bite memorable, apply now!

Proud member of the Disability Confident employer scheme

Are you passionate about enhancing young peoples’ careers? The school of Care and Science are looking for a lecturer who will inspire our learners to achieve their full potential during their time at West Herts College Group.

The right candidate will plan, deliver, and assess courses at levels 1, 2 & 3.

The candidate will be responsible for delivering skills and knowledge to high standards. This will be achieved by preparing resources, delivering lessons, marking student work, and supporting students with their whole programme of study.

We are seeking an industry specialist to teach and embed essential skills. Learners will complete invaluable work experience placements as part of their study programme, which will launch them into a career in the health sector with skills and experiences that align with their chosen career path.

This opportunity exists for an individual who wants to work in a stimulating and challenging environment to inspire our students to achieve their best. The successful candidate will need to have essential skills required, as well as knowledge of Childcare and/or Social Care and psychology. They will ideally have experience working with young people or apprentices either in a college or an educational setting. An inspirational and motivational approach is essential to educate and inspire learners.

Applicants should have a Level 3 in Childcare or Health & Social care qualification and relevant vocational experience. A teaching qualification would be advantageous; however, we would offer full teacher training to the successful candidate.

The successful applicant will become part of a highly motivated team who are dedicated to raising standards and improving outcomes for all learners.

We have both full time and part time positions available based at our Barnfield College Campus in Luton.

The closing date for applications is Sunday 24th November 2024. The successful candidate will join our team from January 2025.

You’ll have the full support of a dynamic team and opportunities to bring your ideas to the role. Training and development are at the heart of everything we do so you’ll be encouraged to upskill.

We offer a wide range of discounts and benefits including a cycle to work scheme, free on-site parking, pension, generous holiday scheme, time off at Christmas and early finishes on a Friday.

If you have any questions or queries please contact a member of the Human Resources team who will be happy to help. WHC Group is positive about disabled people. If you need help applying for a role please contact us.

Proud member of the Disability Confident employer scheme