Total 776 Customer Service job vacancies in Birmingham, , B5 4BH

Applications Support Consultant
Your new Company:You will be working for a leading public sector client who need support for an existing project.

Your new role:

• You will Provide support for ICT business application systems.
• Use the Service Desk Management System to pick up, prioritise, respond to, and monitor Incident calls from customers.
• Investigate calls raised, liaising as appropriate with the customer, colleagues from ICT, other colleagues from the business, and with suppliers, to seek a resolution to the call.
• Provide resolutions to calls to the customer, or workarounds where it is not possible to provide a resolution.
• Keep the customer updated on progress throughout the call resolution process.
• Access management for users - add, delete or modify user access permissions.
• Monitoring activities to ensure system performance is optimal.
• Investigating/ recommending configuration changes.
• Actioning authorised configuration changes to the system(s).
• Undertaking database refresh/clone/copy activities.
• Maintaining/updating system documentation.
• To work as part of a project team to support the implementation of new software systems or enhancements thereof.
• To undertake development work as directed which may include producing or working on integrations, interfaces and reports.
• To lead on system upgrades, patches, undertaking tasks as required and liaising with the customer, colleagues from ICT, other colleagues from the business, and with suppliers. Advice ICT and business colleagues alike on the impact of proposed system changes.

Skills Required:

• Strong Microsoft 365 skills in Outlook, Word, Excel, Powerpoint.
• A broad understanding of Information Technology including Information
  Systems concepts, software, databases, and web technologies.
• Experience of supporting Windows, Unix or web-based applications
• Software implementation experience including implementing supplier software upgrades
• Writing Scripts, Testing, documentation sign off experience.
• Experience with Support logging tools and Reporting tools
• Customer service experience
• Excellent communication skills
• Experience with SQL, Powershell, Shell Scripts, Oracle based technologies and web technologies (XML or SOAP) is desirable
• Public Sector Experience is a plus

What you will get in return:
£300 per day (inside ir35) (Negotiable)

Flexible Working

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

For further information about the main responsibilities please view the attached job description and person specification. We highly recommend you submit your application as soon as possible, this post may close earlier than the indicated closing date if a sufficient number of applications are received. We are unable to support applications from job seekers who require sponsorship to work the United Kingdom (UK)

Service Care Solutions is recruiting for a Senior Nurse Assessor for a hybrid role with Birmingham NHS. This position is inside IR35.

Key Details:

• Location: Hybrid working, including patient-facing visits in the Birmingham & Solihull (BSOL) area, with some home working for writing reports and admin tasks.
• Hours: Monday to Friday, 37.5 hours per week.
• Pay: £35 Ltd per hour.
• Patient-Facing Role: Yes, all assessments will be completed face-to-face across Birmingham & Solihull.
• DST Requirements: The assessor will be expected to complete at least four Decision Support Tools (DSTs) per week.
• Contract: Initial term of 6 months, with potential extensions.

Role Overview: The Senior Nurse Assessor will be responsible for conducting comprehensive professional Continuing Healthcare (CHC) and Funded Nursing Care (FNC) assessments for adults (18+) with complex health needs. Key responsibilities include:

• Completing CHC and FNC assessments, reviews, and monitoring care for those funded by NHS Continuing Healthcare within required timeframes, including retrospective and appeal cases.
• Acting as a Case Manager for clients receiving CHC funding, assessing the needs of the client and their family, and facilitating, planning, and evaluating service provision to ensure the client receives appropriate care in the most suitable environment.
• Collaborating with health, social care, and independent sector colleagues to ensure healthcare needs are appropriately addressed. You may also be asked to present assessments to the BSOL Continuing Care Panels for ratification.
• Utilizing experiential knowledge and clinical skills to ensure assessments are safe, consistent, and deliver appropriate outcomes, in line with the National Framework for NHS Continuing Healthcare and NHS-funded Nursing Care.

This role offers an excellent opportunity to work within a dynamic healthcare setting, providing critical assessments and care management to individuals with complex needs.
Please also bear in mind our £250 referral fee bonus for any nurse you refer who we place in to work on a 3-month contract.

We also offer a £250 sign up bonus for any new nurses that register with our agency. This will be paid in your first pay packet.

The Benefits of Working with Service Care Solutions:

• DBS disclosures provided via fast track online services free of charge
• 3 weekly payroll runs
• £250 training allowance
• Excellent pay rates
• Specialist mental health consultants offering single point of contact
• Frequent notifications of upcoming opportunities via text and email
• Ltd and PAYE payment options available
• Nationwide provider of mental health staff to over 40 different NHS Trusts and over 200 local authorities

Please send your CV to andrew.wiles@servicecare.org.uk

Hours: 35 hours per week

Shift Pattern: Early/Late Shifts



Are you looking for a career that’s both rewarding and offers opportunities to develop, but dread the thought of a desk job?


Are you a people person who can strike up a conversation with anyone?
Do you want to finish work knowing you’ve made real a difference to someone’s life?


If this sounds like you – we’ve got the perfect match!


As a Care Worker with Housing 21 you’ll be part of a friendly, supportive team as you work together to support our residents. Once you’re at work that’s it – no travelling between calls as residents live independently in their own apartments within our schemes, which also offer communal lounges, gardens, cafés/bistros and hair salons for them to enjoy.


Working with familiar residents and colleagues every day, you’ll build strong relationships and feel part of the Extra Care family. We want to make sure you feel valued too and have developed our offer to set us apart from the wider care sector.



Our Care Workers:
• Are paid by the hour, not by the job. £12.93 per hour, full time equivalent £23,597.31 per annum (based on working 35 hours per week)
• Receive benefits including Holiday Pay, Occupational Sick Pay, Maternity Pay and access to our Health Cash Plan*
• Will be supported to achieve relevant qualifications
• Can join our Extra Care Academy - support and training to progress into management



Is it for me?

You don’t need experience or any qualifications to be a Care Worker; just a positive attitude and kind manner. In fact, if you have ever cared for a relative or friend, raised children, or helped a neighbour with shopping or gardening you have already displayed a lot of the skills we require!
We offer full training together with recognised qualifications and, if you want to take your career in care a step further, joining our Extra Care Academy can help you progress into a management role. Many of our Managers and Assistant Managers in Extra Care started out as Care Workers in our schemes.

All you need is:
• To be kind and friendly
• Good written and verbal English communication skills
• Commitment to undertake necessary further training
• A genuine desire to help people
• Reliability and flexibility
• The ability to use your initiative
• To remain calm under pressure



About the role

Everyone is different but what stays the same is our commitment to offering high standards of care to all our residents regardless of their care needs – enabling them to live their best lives.
Our residents tell us how important our Care Workers are to them, being a friendly face, brightening their day and helping to make life worth living by doing the simplest of things. Tasks can include:
• Supporting with household and domestic tasks, such as laundry, shopping, cleaning, and financial transactions such as paying bills.
• Making meals, drinks and snacks where necessary.
• Encouraging and enabling residents to follow agreed care plans.
• Assisting residents with getting up in the morning, providing personal care including washing / bathing and dressing; helping with undressing and going to bed in the evening, as well as providing help and ensuring medication is taken as required.
• Putting resident wellbeing at the heart of the service, going the extra mile to ensure our residents can live their best lives and ensuring managers and key agencies are kept informed of progress.

The benefits

At Housing 21 we’re proud to be bucking the trend as a care provider; not only do we pay at least 10 percent more than the National Living Wage, but we offer a range of impressive benefits including:


• Holiday Pay
• Occupational Sick Pay
• Occupational Maternity Pay
• Health Cash Plan*
• Blue Light Card (offering discounts across retail, hospitality and leisure)
• Car Lease Scheme
• Cycle to Work Scheme
• Uniform provided
• Employee Assistance Programme
• 50p hourly enhancement for all Level 2
• Training and development to fulfil your career aspirations

An offer of employment will be subject to the satisfactory completion of an enhanced disclosure check, satisfactory references, and induction training.


*Health Cash Plan funded for those working a minimum of 10 hours per week on a guaranteed hour contract.


Closing Date for applications 10 November 2024.

Due to the nature of this role this advert may close earlier than the closing date listed and once sufficient applications have been received. Please apply early to avoid disappointment.

You can find the detailed job description and main responsibilities in the attached Job Description and other supporting documents. Secondments Applicants from within the NHS will be offered on a secondment basis only, agreement should be obtained from their employer prior to submitting the application

A Vacancy at Birmingham Community Healthcare NHS Foundation Trust.


***This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested***

We are looking to employ three Band 4 Registered Nurse Associates in our Children’s Complex Care Service, working in a service that covers 24 hours days a week- 7 days a week

The post requires the post holder to work days, weekends, nights and Bank Holidays on a rota basis- This may include long days

The Service provides care in the home and school to ensure children with complex care needs are met

These posts are citywide and staff can expect to be moved to different areas to gain a wealth of knowledge and experience in supporting Children, Young People and Families.

You will work alongside a multi-disciplinary team that includes Community Paediatricians, Paediatric & Learning Disability Nurses, Speech and Language, Physiotherapists, Education Staff and Disabled Children’s Social Care.

You will be required to either be a car driver or be able to evidence how you can travel across the city as you may be assigned to several care packages in one day to attend and support staff.

You will support families in the Home or at School to ensure health needs are met and Child, Young Person & Family are supported through Early Help, Education & Healthcare Plans, SEND. You will be responsible for the holistic, comprehensive assessment of more complex community patients, delivering clinical care and contributing to the evaluation of person centred care plans.

You will be required to support staff in the service

The role requires excellent communication skills, IT skills, and the ability to be adaptable, reliable and highly organised and to prioritise your workload effectively.

Experience of care in a community setting would be an advantage but not essential. You must be able to travel around the city during the working day.

You must be a registered Nursing Associate registered with the NMC – or in the process of registering.

You will have access to ongoing training and development, annual appraisals and clinical supervision.



Be Part of Our Team...

BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre and one of Europe’s leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.

If you want to ‘Be Part of Our Team’ and work with a Foundation Trust which is continuously striving for best care and healthy communities, we want to hear from you.

For more details on what this job involves, please refer to the attached job description and person specification.


This advert closes on Monday 4 Nov 2024

Job summary
As a vital member of the clinical team, you will be responsible for providing targeted interventions to inpatients with mental health conditions.

Your duties will include offering advice, support, and compassionate care to service users in a multidisciplinary environment, as well as providing guidance to their caregivers. It is crucial that you adhere to the mission, vision, and values of Options for Care.

Furthermore, you may need to work independently without direct supervision on occasion.

Main duties of the job
You will assist and assess individuals with Activities of Daily Living; including personal hygiene, dietary intake, budget management, and so on; with due regard to the principle of recovery as well as helping individuals to maintain independence from others by assessing and assisting in the development of daily living, domestic, communication and social skills.

When necessary, accompanying/escorting service users as directed by senior staff. Observe the requirements of the Mental Health Act 1983, Childrens Act and Child Protection and Vulnerable Adult procedures.

Under the supervision of a qualified team member, you will implement and assist with the evaluation of individual plans of care and report and record the results of implemented plans of care in the appropriate and agreed format.

You will assist senior staff in planning and delivering therapeutic and social activities for patients in the clinical area and be responsible for establishing therapeutic relationships with service users and implementing evidence-based therapeutic interventions under the guidance of the multidisciplinary team.

About us
Options for Care provides mental health recovery services in Birmingham and the West Midlands. The organisation delivers these services through two inpatient hospital units, one community recovery home and one high dependency unit. The organisational goal is to support service users to realise their potential with improvement and developments in quality of life, leading to a gradual progression through the recovery pathway to eventual discharge.

Job responsibilities
Options for Care is looking to recruit an exceptional Healthcare Assistant passionate about working with individuals with severe and enduring mental health diagnoses.

The successful applicant will support the clinical team by delivering specific interventions to the inpatient population and provide advice, support and care for service users with mental health needs within a multidisciplinary setting. You will promote the physical health and well-being of service users through support and education and assist qualified staff in physical health monitoring, including monitoring of blood pressure, pulse, temperature, respiration, weight, and drug and alcohol screening (after appropriate training).

In order to apply for the post of Healthcare Assistant, the successful applicant must hold an NVQ Level 2 in Health and Social Care and a Care Certificate. Must have experience working within mental health services or similar care experience. You must have the correct Right to Work in the UK on a full-time basis.

In return, at Options for Care, we recognise the immense value of our team members. Our staff is the foundation of our success, and we appreciate their exceptional dedication to our clients. We prioritise employee development and are committed to supporting our staff in every stage of their career journey. Our workplace is warm and welcoming, with necessary assistance and supervision to ensure a positive work environment.

Our comprehensive staff health benefits package further demonstrates our commitment to the well-being of our staff. Our commitment to staff well-being is further evidenced by our individual well-being risk assessments, which are utilised to create personalised support plans for each employee. We take all necessary steps to ensure that our staff are well taken care of, both professionally and personally.

At Options for Care, we pride ourselves on creating a safe and healthy work environment that promotes staff productivity and longevity. That is why we offer competitive compensation, including an annual cost of living pay increase for all our staff members, in addition to an incremental pay system tied to our appraisal process, which is our way of showing gratitude for their exceptional dedication to our service users.

We are passionate about creating a positive work environment that fosters growth, development, and well-being. Join us at Options for Care and be part of a team that is dedicated to your success!

Person Specification

Unable to offer sponsorships
• This role is not open to applications from those who will require sponsorship under the points based system. Should you apply for this role and require sponsorship your application will be rejected, and any provisional offers of employment will be withdrawn.

Essential Qualifications
• Completed NVQ Level 2 in Health and Social Care
• Experience of working within mental health services or similar care experience
• Experience of working with behaviours that can be challenging
• Experience within a mental health rehabilitative environment
• Working Knowledge of the Mental Health Act 1983 and changes with Mental Health Act 2007
• Working knowledge of the Mental Capacity Act 2005 and Safeguarding procedures

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

To provide quality evidence-based nursing advice, support and care for service users with mental health needs and their carers within a multidisciplinary setting.

Principle Responsibilities
The post holder will be responsible for the following:
•The facilitation, promotion and supervision of education, clinical practices and audit.
•Take the lead for clinical workstreams such as infection prevention and control.
•Oversee the assessment, planning, implementation and evaluation of nursing care within agreed parameters, and have a working knowledge of local and national policies and legislation which govern service provision.
•Identifying and contributing to others’ training needs.
•Ensuring the promotion of equality, diversity, and rights in accordance with good practice and legislation.
•Ensuring effective communication pathways exist.

Clinical
The post holder will be responsible for the following:
•The assessment, planning, implementation and evaluation of the evidence-based care required, including health promotion for a named service user/group.
•Setting quality standards, including monitoring and reviewing in line with current clinical guidance practice and policy.
•Understanding and meeting their professional role and responsibilities under the Care Programme Approach and all other relevant legislation.
•Ensuring the Mental Health Act 1983 requirements are observed, adhered to and implemented.
•Promoting carer and service user involvement within the service and its provision.
•Establishing therapeutic relationships with service users and implementing evidence-based therapeutic interventions with appropriate boundaries per the Nursing and Midwifery Council Code.

Professional
The post holder will be responsible for the following:
•Participation in the Options for Care appraisal process, identifying own/others’ mandatory professional, personal development and training needs.
•The safe custody and administration of medicines.
•To participate and contribute appropriately to research, service modernisation and clinical governance.
•To respect and value the different therapeutic approaches within the multi-disciplinary team but ensure that the agreed philosophy approach is adopted and followed.
•Ensuring confidentiality is maintained at all times in accordance with the data protection act, trust policy and good practice.
•Maintaining and conducting oneself professionally towards service users, carers, colleagues and other agencies.
•Participate in joint working with appropriate experts/agencies.

Educational
The post holder will be responsible for the following:
•Providing formal and informal training for pre-post-registration students, staff members, carers and service users.
•The provision of staff induction, mentorship, appraisal and clinical supervision to professional colleagues as appropriate.

Organisational
The post holder will be responsible for the following:
•Ensuring they contribute and work towards the service/organisational aims and objectives.
•To understand their responsibility for respecting and promoting issues of equality, diversity and rights in accordance with good practice and legislation.
•Reading, understanding and complying with all relevant policies and procedures.

Communication
The post holder will be responsible for the following:
•Ensuring accurate and timely written records that comply with organisational policy and NMC guidance, reporting on any issues as appropriate.
•Ensuring they comply with current good practice in informing/updating all multi-disciplinary team members, their colleagues, service users and appropriate others of changes involving current nursing care plans, progress, mental state and psychosocial factors in line with best practice.
•Ensuring that they communicate with clients and carers and actively listen to establish an understanding of the needs of the service user and their carers.
•The effective utilisation of nursing/financial resources to ensure adequate clinical care is provided with a requirement that all incidents, which may compromise care, are reported immediately to the registered manager.

Additional Responsibilities
The post holder will be responsible for the following:
•Attend statutory and mandatory training as necessary as specified by Options for Care Ltd.
•Carry out other duties the senior team identifies commensurate with their role as and when required.
•Attend meetings as necessary.

An opportunity has arisen to join our team for a client based in Birmingham. Our client needs assistance with memory impairment as well as perception delays. He also requires assistance with mobility and vision. Your role will be aiding with his physiotherapy programme and helping manage their medication. For this role you must be able to drive as well as have access to your own vehicle. Working Hours: Tuesday 10am-6pm, Thursday 10am-6pm Friday 12-6pm Saturday 11am-5pm Key Responsibilities: Engaging with personalised routines. Assisting with physiotherapy programme. Assisting with medication management. Providing emotional support and companionship. Aiding with monitoring food intake. Maintaining accurate records of care provided and reporting any changes in clients’ conditions. Collaborating with a range of healthcare professionals and family members to ensure comprehensive care. Requirements: Previous experience in a similar role. Excellent communication and interpersonal skills. Compassionate, patient, and empathetic nature. Ability to work independently and as part of a team. Flexibility to work the specified hours. Benefits: Supportive and friendly working environment. Opportunities for professional development and training. Regular supervisions and Check Ins Both online and In-person training Training & Background Checks: An enhanced DBS check & full training will be provided prior to commencing work with our client and you will also be supported by our clinical lead nurse for the area. Our Safeguarding Commitment: Libertatem Healthcare Group recognise the benefits of people and organisations working together to prevent and stop both the risks and experience of abuse or neglect, whilst balancing the right to be safe with the right to make informed choices. At the same time, making sure that adult’s and children’s wellbeing is promoted including taking into consideration their views, wishes, feelings and beliefs in deciding on any action. With this in mind, we will work to adhere to the six key principles that underpin all safeguarding work. #LibertatemLibertatem Healthcare The Libertatem Healthcare Group, part of Sonderwell, was established to provide the very best levels of care and support for clients who have sustained Personal Injuries or suffered from Medical Negligence.Operating on a national basis, Libertatem Healthcare Group can provide your clients with care and support wherever they are located. Our care and support packages put our client’s independence at the very centre of everything we do. The Libertatem Healthcare Group is rated OUTSTANDING with the Care Quality Commission and is a registered provider with CIW in Wales.

My public sector client is looking for a Business Support Officer to provide support within their Legal Services Directorate, where the successful candidate will play an integral part in assisting the organisations directorate (including Director and Assistant Directors) to manage their time and work effectively, so that they can focus on their priorities. This is a potential 6 month temporary assignment Monday to Friday paying £12.62 p/hr, full time 37.00 hours a week, 9.00am to 5.00pm and this role will be a hybrid role, with three days on site and two working from home.

As a Business Support Officer, you will be responsible for the below tasks-

• Diary management - actively the Senior Management Team's appointments, sending meeting invites, chasing responses and accepting/declining invites as appropriate. Working closely with the SMT to ensure their diaries are aligned with key priorities
• Producing briefing notes and drafting presentations for the SMT to use when attending a range of senior leader meetings
• Providing ad-hoc administrative support as required e.g. co-ordination of meetings, taking minutes, production of correspondence and distribution etc
• Travel - arranging and booking travel/accommodation for the SMT and their team as required
• Making all appropriate arrangements for attendance at offices, including desk booking and room bookings for meetings
• Forming an effective working relationship with the administrative teams and EAs of other senior staff - ensuring appropriate channels of communications with the Director
• Working alongside the Business Support Team, in particular working closely with the Director's Executive Assistant and supporting wider functions within the team
• Analysing and updating Management Information, liaising and supporting the wider team for missing data

You should have excellent interpersonal skills, and ability to work flexibly, effectively and across teams. The ability to work as a team player managing dynamics inclusively when working across team, departmental and other boundaries. Excellent organisational skills, with an ability to prioritise tasks and work to tight deadlines. A willingness to adapt to change and promote the positive benefits of a culture of continuous improvement. A confident, self-motivated, positive self-starter with the ability to take the initiative and with proven experience in administration matters. The ability to remain calm and reliable under pressure to manage a range of sensitive and high-profile matters on behalf of the Assistant Directors. Excellent attention to detail and committed to giving a high-quality performance in all aspects of the job.

You should also be willing to complete regular travel between our London, Birmingham and Manchester offices to support the Senior Management Team where required

Please note this role will require a DBS check, and three years referencing.

If you feel that you would have the necessary skill set for this role and are ready to take on a new challenge, please apply online. Due to the high volume of applications for this role we may not be able to contact every candidate who applies.

Are you a Specialist Electrician and interested in working on the largest critical infrastructure project in Europe?

Job Overview:

The Specialist Electrician plays a critical role in overseeing and coordinating the activities of a team of electricians on construction sites. The role involves planning work in advance, ensuring compliance with safety and quality standards, and developing the workforce through ongoing training and development. The ideal candidate will have strong leadership skills, a thorough understanding of electrical systems, and possess relevant certification.

Qualifications:

• NVQ Level 3 in Electrical Installation or equivalent.
• 18th Edition Wiring Regulations certification.
• 2391 Inspection and Testing certification (or equivalent).
• ECS Gold Card holder.
• IPAF 3a/3b certification.
• Strong IT skills, particularly in SharePoint and Excel.
• First Aid at Work certification.
• Minimum of 3 years' experience in a supervisory role within the electrical construction industry.
• Strong knowledge of electrical systems, codes, and standards.
• Excellent leadership, communication, and problem-solving skills.

Requirements:

HFR installation/break down and rectifications

360 camera system

General GPS and Telematic Duties JD'S

• Pay rate: £30.85 an hour overtime after 10 hours a day 1.33
  * Hours: Monday to Friday, day shifts, weekend available
  * Contract type: PAYE
  * Location: Birmingham

Please call Dana on 07775117847

As an equal opportunities employer McGinley Support Services (Infrastructure) Ltd is committed to the equal treatment of all current and prospective applicants. We actively seek applications from all sectors of the community and particularly encourage applications from women, those with a disability (that is permissible to a safety-critical environment) and ethnically diverse or ethnic minority candidates, as these groups are underrepresented throughout the construction industry.

Proud member of the Disability Confident employer scheme

Are you a JIB GOLD Approved Electrician and interested in working on the largest critical infrastructure project in Europe?


Presently, the scope of works include viaducts, shafts, tunnelling, road diversions, over-bridges and over 100 million cubic meters of excavation, over the course of the next 2-4+ years. We have a lot of work ahead of us… are you the JIB GOLD Approved Electrician we are looking for?

Rates (PAYE):
Weekdays: £23.51per hour (After 10hrs a day rate increased by 1.3x)
Weekends: Rate is time and half

Successful applicants will need to be:
*JIB GOLD Approved Electrician
*Up-to-date CV

Benefits include:
* PAYE contract
* Continuous improvement scheme
* Fantastic overtime rates

If you are an experienced JIB GOLD Approved Electrician, we look forward to receiving your application.

For any more details please contact Dana @ McGinley - 07775117847 / dana.bocu@mcginley.co.uk

As an equal opportunities employer McGinley Support Services (Infrastructure) Ltd is committed to the equal treatment of all current and prospective applicants. We actively seek applications from all sectors of the community and particularly encourage applications from women, those with a disability (that is permissible to a safety-critical environment) and ethnically diverse or ethnic minority candidates, as these groups are underrepresented throughout the construction industry.

Proud member of the Disability Confident employer scheme

What skills and experience we're looking for

Who we’re looking for

We’re looking for a dedicated individual to provide tailored support to our pupils. You will be committed to making a positive difference to young people’s lives and in supporting and developing their learning. Your intervention will help enable an outstanding learning environment for our young people, providing the support they need to succeed.

The successful candidate will be a committed team player with excellent organisational and technical skills. You will have the ability to effectively support learning and teaching, and to develop relationships across our school and the Star community.

You will have:

• NVQ Level 3 Teaching Assistant or equivalent.
• Practical experience of working with children within an educational setting.
• Experience of supporting children within a school context.
• The ability to work one to one, in small groups and with whole classes.
• The ability to plan own role in lessons including how feedback will be provided to students and colleagues on students’ learning and behaviour.

What the school offers its staff

About Starbank

Starbank school in Birmingham is a large all through school for pupils aged 3 to 16 years old. We have over 2,000 pupils and are based across three sites in close proximity to each other. We joined Star Academies in 2020 and, like all Star schools, we have a leadership specialism.

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

Excellent opportunity for an experienced CNC Field Service Engineer to join a well-established company

Salary: £32,500 - £35,000 Per Annum, Depending on Experience
Job Type: Full Time / Permanent
Benefits: Company vehicle, on-site parking


About The Company

They are a sales and service company supplying sheet metal processing machinery and are based in Heald Green/Cheadle. They are a high energy and hard-working team of professionals and are passionate about their people. Due to recent expansion, they are looking for a very enthusiastic individual to join them in an engineer's role who is based in Gloucestershire / Oxfordshire / Herefordshire / Worcestershire / West Midlands / Warwickshire / Northamptonshire area to cover customers in the UK and Ireland.

Role and Responsibilities

• Installation of CNC lasers, bending and punching machines, software and automation
• Schedule service check overs and organize service consumables with Admin
• Provide preventative breakdown maintenance to our contract customers
• Troubleshoot over the telephone and on-site
• Provide training for operators, maintenance and programmers
• Assist Sales with technical support
• Manage phone calls and correspondence
• Responsible for the completion and submission of field service reports and expense reports
• Work closely with our suppliers for the customers benefit
• Ability to generate additional revenue for the company through a bonus scheme
• Other responsibilities may be requested to assist within the team.
• Travel on short notice may be required. Available to work weekends and after normal work hours occasionally.

Candidate Requirements

• Time served in engineering with at least an electrical/electronic qualification but preferably multiskilled
• 3 years of work experience with CNC machines

Preferred Skills

• Experience in CNC sheet metal machines preferred but not essential
• Ability to interpret electrical schematics
• High customer orientation
• Excellent verbal and written communication skills
• Good knowledge of MS Office (Outlook, Word, Excel) & CRM systems (preferably Salesforce)
• Excellent electrical/electronic troubleshooting skills
• Pneumatic and hydraulic experience advantageous
• Ability to stay calm under pressure
• Ability to work independently and make decisions
• Work within a small team

If you have the relevant skills/attributes to fulfil this role then please apply now for immediate consideration



The company is an Equal Opportunity Employer that does not discriminate based on race, religion, sexual orientation, age or disability. The employer welcomes applications from all candidates who match their requirements and their decision for employment will be based purely on your skills/qualifications.

Job Title: People Advisor
Salary: £17.78 P/H PAYE (Inclusive of Holiday Pay) | £20.45 P/H LTD Umbrella
Hours: 40 Hours Per Week
Type: Temporary Ongoing
Location: Birmingham, B3
Start Date: ASAP
Work Pattern: Monday - Friday | 09:00am - 17:00pm | Hybrid (2 Days Per Week in Birmingham)

Join our client's People & Organisation Development Team to contribute towards building an inclusive, diverse, and supportive workplace that empowers every individual to reach their potential. This role is pivotal in ensuring that the organisation's values align with strategic goals, fostering an environment where everyone can thrive. You will deliver high-quality people advisory services across various business units and provide expert guidance at all stages of the employee lifecycle.

Key Duties and Responsibilities:

• Manage active cases related to absence management, performance improvement plans (PIPs), and disciplinary matters.
• Offer management support and advice to enhance people management practices and resolve conflicts.
• Contribute to the improvement of people-related policies, procedures, and processes.
• Deliver valuable feedback and support risk management and process improvements.
• Collaborate on employee risk assessments and consultation processes, including restructuring, TUPE, and health-related referrals.
• Support people projects, including enhancing policies and procedures and providing HR advisory services.

Qualifications and Experience:

• Proven experience in HR advisory, providing guidance and support to managers and colleagues.
• Solid HR generalist background with knowledge across the employee lifecycle.
• CIPD Level 5 qualification or equivalent practical experience.
• Strong understanding of UK employment law and HR best practices.
• Excellent communication, problem-solving, and relationship-building skills.

If you require any additional information regarding the position, please call David at Service Care Solutions on 01772 208 966 or send an E-Mail to david.jones@servicecare.org.uk