Total 106 Customer Service job vacancies in Bisley, Woking, GU24 9EX

Avenues is a community where people smile, laugh, grow and achieve great things. We know that well-supported people support people well to do their very best for the people we support and achieve our vision.

Are you are looking for your next social care role, or a change in career and a feel-good reward? If so, then we would love to hear from you!

Female Support Worker
Woking, Surrey
£23,264 per annum (pro rata)
Full and Part time available
Must hold a full UK manual driving license due to the requirements of the people we support.

We are looking for Support Workers to work with us supporting adults with learning disabilities, physical disabilities and epilepsy. 1 gentleman is a wheelchair user and requires full support with all aspects of his daily life.

The Recruitment Team will discuss with you the different services we have available during a telephone interview.

No two days are the same, but your day might look like this!  

Supporting our people to be engaged in all day to day living activities, including making full use of their community and beyond.
Supporting our people with social activities and connecting with family and friends. 
Supporting the management of our people’s finances.
Keeping our people’s home clean and fresh, and going shopping. 
Providing, and encouraging, personal care. 
And enjoying what you do!

Experience in social care is not essential, we provide a full range of accredited and award-winning training programmes at no cost to yourself, including the Health and Social Care Diploma that will really support your career progression.

Benefits you can expect!  

Early Pay – ability to access your earnings more frequently if you wish.
Paid enhanced DBS. 
Flexible working.
Up to 28 days paid annual leave (pro rata).
Access to high quality training that supports your career development.
Contributory pension scheme with life assurance.
Shopping discounts via Blue Light Card and The Benefits website. 
Recommend a friend scheme - earn up to £500. 
Free and confidential 24/7 access to the health portal, counselling and support.

Apply now! We look forward to hearing from you.

***T&Cs Apply ***

As part of our commitment to the “Disability Confident Scheme”, candidates who declare a disability, and meet the key criteria for this role, will be given the opportunity to demonstrate their abilities at the interview stage.

We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.

Proud member of the Disability Confident employer scheme

Lotus Manor is one of Barchester's newest care homes due to open. Fantastic brand new kitchen, equipment and much more. Are you a passionate and qualified Chef looking for a better work life balance? If you are keen to be part of a company that is driven by quality and high standards, Barchester is the place to be! Your Benefits and Rewards Working days and alternate weekends only, across 4/5 days a week Rewarding Excellence' bonus where you will be financially rewarded up to £500* for a Good or Outstanding CQC inspection Unlimited access to our Refer a Friend' scheme, earning up to £500* per referral Access to a wide range of retail and leisure discounts with big brands, supermarkets and travel companies Free access to medical specialists, who are on hand for a second opinion if you need it Confidential and free access to counselling and legal services Tax Code Review Service to check you're on the right code and paying the right level of tax Option to join our monthly staff lottery alongside your colleagues nationwide Your Experience and Qualifications A personable and warm approach with a genuine interest in the wellbeing of residents Hold City & Guilds/NVQ/SVQ or equivalent Experience in leading, motivating and inspiring a team Experience of working with fresh seasonal food with a good understanding of nutrition The ability to create a warm and welcoming environment within our homes Confidence engaging with residents to create appetising and nutritious menus Experience working with a front of house team to ensure the restaurants are set up to a high standard Good understanding of HACCP and COSHH Knowledge around modified diets using the IDDSI framework (If new to care, we will train and develop chefs on these techniques) Your Role and Responsibilities Lead, motivate and inspire a team, develop and upskill where required Menu development, tailoring around residents to ensure we deliver person-centred hospitality Work with fresh produce to deliver high quality and wholesome dishes cooked of the highest standards Bake fresh cakes, scones and breads from scratch Assist the front of house team with setting up of the dining areas Work within budget, complete regular audits and stock control Create a warm, efficient and fun environment Ongoing recruitment and retention Managing the performance of the kitchen team and front of house As a Head Chef at Barchester, you will have the chance to deliver hotel/restaurant standards without the split shifts and long hours. Our chefs have full autonomy in creating nutritious, flavoursome and well balanced menus, whilst also taking ownership of their kitchen and ongoing team development. We are exceptionally proud of our Barchester Chef Academy, where chefs have the opportunity to learn new techniques and further develop their skills, whilst also sharing their knowledge to support the growth of others across the business. This fantastic academy experience is held throughout the year and is offered to all of our chefs. Our internal Learning and Development team also offer industry recognised apprenticeships and further qualifications to chefs and hospitality team members who are looking to build upon and/or develop their skills. Interested? If you are a motivated and dedicated chef who is ready to be part of something special, apply today! *Terms & conditions apply 191817 #TJ

*This position is due to start Winter 2024* Barchester Healthcare are looking for an experienced and dedicated Administrator to join our team and play a pivotal role within the home's management team. Providing the General Manager with the support needed to ensure the efficient running of a high quality home, this varied position encompasses managing Customer Experience elements alongside, HR, Recruitment, Payroll, Finance and the supervision of junior members of the administration team. You'll need to be a self-sufficient and professional individual who is enthusiastic and promotes a positive image when communicating with others and talking about the home, creating a positive impression. Along with strong IT skills and excellent organisation, our Administrators will need to be comfortable in giving others direction. RESPONSIBILITIES Promote a warm and welcoming environment for residents, staff and visitors Manage enquiries and showrounds of the home for prospective families, including managing the customer database appropriately to support the commercial performance and conversion of enquiries for the home Drive the occupancy and reputation of the Care Home as part of a community engagement team Support resident and family feedback with a focus on customer care Assist with the recruitment of home staff, completing employment new starter checks and arranging inductions Payroll preparation for home based staff Provide advice and guidance to employees on queries using the HR tools and resources available Ensure that all personal files are stored securely Attend meetings and produce accurate notes and minutes where required Ensure all rotas are complete Manage safe contents, petty cash, and resident fund accounts Update ad-hoc training, supervisions, and appraisals on staff records Offer guidance on staff development opportunities including signposting to Apprenticeships and qualifications NEED TO HAVE Experience in a customer facing role Previous involvement in HR administration and recruitment High level of attention to detail and the ability to prioritise Proficient user of Microsoft- specifically Word, Excel and Outlook CIPD qualification would be beneficial REWARDS AND BENEFITS Rewarding Excellence bonus, meaning you will be financially rewarded by up to £500* for a Good or Outstanding CQC inspection Unlimited access to our generous refer a friend scheme, earning up to £500* per referral Access to a wide range of retail and leisure discounts at big brands and supermarkets Free access to medical specialists, who are available for a second opinion if you need it to make a decision with confidence Confidential and free access to counselling and legal services Tax code review service, where we will check that you are on the right code and paying the right level of tax Option to join our monthly staff lottery alongside thousands of colleagues across the UK As the only healthcare provider to be accredited as one of the best companies to work for in the UK, Barchester are dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop your administrative career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be.

Location: Godalming

Since 1989, we've supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home.

We're looking for people who are passionate about care, and who want to help others to join our amazing teams. We don't require you to have any previous social care experience, what we do need from you is to have the Right to Work in the UK, as we are NOT able to offer Health and Care Worker visas. Additionally, you are required to have a full UK driving license with access to your own vehicle.

If you're looking for a job that can be flexible around your lifestyle there are a variety of shift patterns available to work in mornings, afternoons, evenings or weekends.

At Helping Hands, we can offer the following benefits

• Paid mileage of 35p per mile between calls
• Early Pay App request up to 50% of your pay in advance of pay day
• Earn up to £100 for referring a friend
• Our care assistants are directly employed by us giving you access to holiday entitlement and our pension scheme
• Apprenticeship opportunities available to existing staff
• Support to complete nationally recognised qualifications including your Care Certificate and NVQs. Your career development is important to us if you want to progress, we can help!
• FREE Blue Light Card national discount card for hundreds of retailers

Being a Care Assistant means you need to be adaptable, kind-hearted and put others first. Your role may include:

• Providing companionship
• Support with personal care such as showering, bathing and toileting
• Helping with mobility around the home
• Overseeing medication and providing medical support
• Helping around the house with cleaning, cooking and tidying
• Running errands such as food shopping or picking up prescriptions

Please see attached the job description and the person specification attached in advert for review please download for further details.

Multi Skilled Operative - PTS

Woking

Looking to start ASAP

Ongoing contract with Tier 1 workforce supplier

Requirements for MSO:
* 2 years PTS experience
* Must Drive

Advanced Training Program, for PTS Workers who are looking to progress in the rail industry. Training will include COSS course, Level B Strapping and NSCD. Other trainings to be offered, will be Level Crossing Attendant and Points Operator.

Our client is looking for a MSO for on-going contract assignments for the Woking area.


To register your interest either select apply or contact me at Daniel.stdenis@mcginley.co.uk or on 07388 960918
We also offer a referral fee to any Skilled rail workers that are successfully on boarded to McGinley.

As an equal opportunities employer McGinley Support Services (Infrastructure) Ltd is committed to the equal treatment of all current and prospective applicants. We actively seek applications from all sectors of the community and particularly encourage applications from women, those with a disability (that is permissible to a safety-critical environment) and ethnically diverse or ethnic minority candidates, as these groups are underrepresented throughout the construction industry.

Proud member of the Disability Confident employer scheme

What skills and experience we're looking for

We are seeking a proactive and tech-savvy Junior IT Support Engineer to join our IT team at Woking High School. This role is ideal for someone passionate about technology who enjoys solving problems and helping others. Full training will be given for the right candidate in a supportive and dynamic working environment within a vibrant secondary school community. We will offer opportunities for professional development and training and a chance to work with modern educational technology and grow your IT skills.

What the school offers its staff

In return, Woking High School offers excellent benefits to staff including:

- 26 Days Holiday (rising to 30 days after 5 years)

- Local Government Pension Scheme

- Continuous Professional Development

- Healthcare Cash Back Plan.

Commitment to safeguarding

Woking High School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of the requirements of KCSIE, all roles are subject to online checks including Social Media. These are carried out by a 3rd party – https://www.sp-index.com/. By applying for this role, you agree to these checks being carried out and your data being processed by SP-Index. The successful candidate will be required to undertake an enhanced DBS check.

Are you a passionate and caring individual looking for a rewarding career with excellent training and opportunities for development? Join Care UK, a multi award winning care provider as a Care Team Leader.

The Role


Leading and supervising your shift
Case managing residents and liaising with families, healthcare professionals and other stakeholders to ensure that the best care plans are created and delivered
Administering and recording medication
Carrying out risk assessments
Working alongside care assistants to support residents with daily needs, ensuring residents remain as active and independent as possible
Working closely with the leadership team to develop services
Provide a fun, inclusive, and professional approach at all times


Some of our benefits by joining the Care UK family:


Wagestream - access your wages at any-time
Bank Holiday Pay Enhancements
Career development, training and access to our approved apprenticeship scheme
Hundreds of online and in-store discounts
Annual purchase holiday scheme
Wellbeing support


About You


NVQ Level 3 in health and social care desirable
Be well-organised, IT literate and adept at allocating and delegating work appropriately.
Proven ability to lead and supervise others.
A good understanding of care planning processes
Be experienced in or happy to undertake training on administering medication
Above all, have a natural ability to help make the lives of others more fulfilling.


We are looking for people to make a difference to residents’ lives every day. When you join Care UK you’ll be joining a team who all share the same values: caring, passionate and teamwork. You will have a strong desire to help people and put residents at the heart of everything you do.

We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours

Hiring: Support Worker - Gunnislake

Are you a compassionate and fun-loving individual who enjoys making a difference in people's lives? We are looking for a Support Worker to join our team!

About the Role: We are currently looking for experienced Support Workers to support a gentleman who is moving into his own home. As his Support Worker, you'll help him live his best life by promoting his independence and engaging in all the things he loves, including:

- Going out for drives in the car

- Listening to music and having a sing-along

- Sharing a good laugh together

- Staying active and busy

As well as moving into his own home, its also coming up to his favourite time of the year so there will be lots of exciting Christmas plans to get involved in!

What We're Looking For:

- A friendly, upbeat person with a great sense of humour

- Someone who enjoys being on the go and loves to have fun

- A caring individual who is passionate about providing active and person-centred support

- Experience and driving are both essential for this role.

If you think you've got what it takes and want to be part of a positive and supportive team, apply today!

Make a difference - and have fun while doing it!

Applications will be shortlisted on receipt and interviews will be held until the posts are filled

Why join us?

- Full-time or part-time contracts available

- £13.20 per hour

- 30 days annual leave (including bank holidays)

- Supported 'Learn to Drive' scheme (up to 30 driving lessons, 1 theory/practical test - all paid for by us)

- We offer a salary advance scheme where you can access up to 50% of the money you've earned before payday.

- A 24 Hour Employee Assistance Programme for you and your family members.

- Life Assurance and Pension scheme

- Great Induction and training opportunities including the Care Certificate, and Diploma in Health & Social Care.

Apply now:

We want the people we support to have fulfilling lives and we want our colleagues to have great careers with us. If you would like to be a part of our team and feel that your values match ours, please apply by clicking the button below, or contact the Internal Resourcing Consultant team 0300 303 9150 or drop us an email at applynow@discovery-uk.org for an informal conversation about the role. Before you know it you could be making a positive difference every day.

This role requires an enhanced DBS Disclosure, which will be obtained for you by Discovery.

Discovery is an equal opportunities employer that values diversity and is strongly committed to providing equal employment opportunities for all employees and applicants for employment. Discovery are Disability Confident Committed and we guarantee to interview all applicants who let us know they have a disability and meet the minimum essential criteria for this role. Discovery has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees. As part of our commitment to making reasonable adjustments we can offer support to complete your application . Please contact the Resourcing Consultant Team on 03003039150 or email applynow@discovery-uk.org

Proud member of the Disability Confident employer scheme

Please see the job description and person specification attached to this advert for the full list of duties and requirements for this role.

This role has a starting salary of £32,512 per annum, based on a 36-hour working week.

We are delighted to announce we have two vacancies for Senior Social Care Assistant in our Woking Locality Team. The vacancies we have are:

• 1 x full-time permanent position.
• 1 x full time 6-month Fixed Term/Secondment opportunity with effect from 21st October 2024.

For internal staff interested in applying for the Secondment opportunity, please discuss with your Line Manager before you submit your application. We offer agile working and are happy to discuss what it means for this team if you want more information before submitting your application. We would love you to join us as we strive to best support our valued Surrey residents, ensuring no one is left behind. Rewards and Benefits

• 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service
• Option to buy up to 10 days of additional annual leave
• An extensive Employee Assistance Programme (EAP) to support health and wellbeing
• Up to 5 days of carer's leave per year
• Paternity, adoption and dependants leave
• A generous local government salary related pension
• Lifestyle discounts including gym, travel, shopping and many more
• 2 paid volunteering days plus 1 team volunteering day per year
• Learning and development hub where you can access a wealth of resources

About the Team We are a caring and committed team serving residents living in Woking who find themselves in need of drawing on care and support. We work with residents who are over 65 who may need care and support, as well as those 65 and younger who have physical disabilities, illness or sensory impairments. The team works closely with carers, family members and partner organisations to enable residents to live their best possible lives, without leaving anyone behind. We are committed to ensuring carers and family members feel supported, given the vital role they perform in the life of those who matter most to them. We are a professional team made up of Social Care and Occupational Therapy Assistants, Social Workers and Occupational Therapists. We are committed to learning and development, at both an individual and team level - this is a priority for us. About the Role As a Senior Social Care Assistant, you will be part of a team and will have access to direction, support and supervision from a qualified Social Worker. You will have frequent direct contact with the public on the phone as well as visiting them in their own home or care setting. Your role will involve a variety of tasks including assessing people's needs and carrying out regular reviews. You will work in partnership with individuals, their carers, professional staff in Surrey County Council and other agencies and service providers in order to support vulnerable adults and their families. You will identify and arrange services that meet their needs and promote independence, choice and control. You will have a caseload, working with individuals who need additional support or guidance in order to identify their needs and carry out risk assessments. You will be involved in supporting safeguarding investigations and attending safeguarding meetings with the support of qualified practitioners. You may work with any combination, or all, of the following care groups: older people; people with physical, sensory, cognitive impairments and people with mental health problems. Shortlisting Criteria To be considered for shortlisting for this position, your application will clearly evidence the following:

• Substantial experience of working directly with people with social care needs, including completing strength-based assessments and visiting them in their own homes or care settings.
• Confidence and competence in working with people with a variety of physical and cognitive impairments.
• Competence in basic IT skills with a willingness to learn how to use a variety of different software systems.

Surrey has both urban and rural areas and locality based social care workers will be expected to have a valid driving licence to drive in the UK, access to a vehicle and be willing to travel across a wide geographical area. Reasonable adjustments where needed will be made for successful applicants who have a disability or long term health condition to enable them to fulfil the requirements of the job. The job advert closes at 23:59 on 22/09/2024 with interview dates to be confirmed. We look forward to receiving your application, please click on the apply online button below to submit. Our Commitment Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applicants where:

• The candidate has evidenced the minimum criteria for the role through their application
• The candidate has chosen to share that they have a disability on the application form

Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.

THIS ROLE IS AVAILABLE FOR QUALIFIED NURSES ONLY

About the Role

Join us as a Registered Nurse at Maria Mallaband Care Group, where you will be empowered to be your best self every day and experience firsthand the transformative power of your care.

As an advocate for our residents, you will play a crucial role in planning daily activities, creating tailored care plans, and ensuring individualised needs and choices are met. Your skills will shine as you champion dignity and safety, serve as a role model to your colleagues, and provide a true sense of purpose to those living with us.

Key responsibilities of the role include:

• Medication administration and care planning
• Providing physical, emotional, and spiritual support to our residents
• Ensuring principles of safeguarding are maintained
• Taking responsibility of shifts as Nurse in charge
• Team management and shift planning
• Infection prevention and control
• Liaising with General Practitioners and Multi-Disciplinary Teams
• Upholding clinical governance standards

About you

Being one of our Registered Nurses means demonstrating compassion, dedication, and commitment towards enhancing the quality of life for others. Your communication skills and attention to detail set you apart, and you continuously seek opportunities to learn and develop your clinical skills. You take every challenge in your stride and your goal is to always achieve the best outcomes.

Previous experience in the role is ideal but not required, and whether you’re a newly qualified nurse or an experienced professional, we are ready to stand by you and support you reach your career goals through tailored training and development.

A few things will be essential to be successful in this role, and these are:

• A Nursing qualification recognised by the UK NMC.
• A valid UK NMC PIN and registration to practice as Registered General Nurse(RGN)/Learning & Disability Nurse (RNLD)/Mental Health Nurse (RMN)
• Ability to perform physical tasks such as assisting residents with their mobility

To ensure we make safe recruitment choices for those in our care, the role will also be subject to Disclosure and Barring Service checks.

What we offer

Join us in our journey to become the best care provider in the UK and your employer of choice! You will be rewarded for everything you do and have access to some fantastic benefits, including:

• Simply Health – company funded, providing cashback for prescriptions, optical and dental costs 24/7 virtual GP access plus more for you and up to 4 children*
• Early Pay – Access to earned pay prior to payday
• Benefits platform – discounts across multiple retailers, leisure providers, hospitality etc.
• An exclusive discount on Tastecard - dine out with up to 50% off total food bill
• Free criminal record checks
• Pension Scheme with Nest
• Paid annual NMC renewal fee
• Flexible working patterns to suit your lifestyle
• Cycle to work scheme**
• Service recognition rewards
• Training support and development opportunities
• Employee Assistance Programme and Wellbeing support
• Discounted gym membership

To find our more about our rewards and what makes us great, visit Careers - Maria Mallaband (mmcgcarehomes.co.uk)

*Benefits require completion of a 12-week probationary period before they can be accessed.

**Benefit subject to deduction not taking colleague below National Living Wage

Our commitment to ED&I

We believe in fostering an environment that celebrates diversity, values, inclusivity, and equity, where everyone’s unique perspective is respected and appreciated. We are committed to providing equal opportunities to all, irrespective of age, gender, race, ethnicity, sexual orientation, or background.

Next steps

Ready to embark on a truly fulfilling career or to re-discover your passion? Apply today and become an essential part of our team, creating happier futures together for you and those in our care.

Kingsbury Court

Kingsbury Court Care Home is a 2015 addition to the Maria Mallaband care home range, purpose-designed to offer three separate floors for residential, nursing and dementia care practice. All floors has its own dining room, lounge and activities area. Residents can choose from spacious communal areas, dine in style and relax in en-suite bedrooms. Kingsbury Court is in scenic surroundings and offers long and short-term care packages depending on requirements.

Proud member of the Disability Confident employer scheme

Please see attached job description and specification for full list of responsibilities: Triage patient needs in accordance with specific standard operating procedures and national policy e.g. NICE guidance Assess, plan and implement care for patients within each care/treatment pathway in order to promote wellbeing Facilitate the use of evidence based practice to ensure that clinical care is both effective and appropriate Carry out general nursing duties Maintain contemporaneous records Support and make a professional contribution to the development of integrated healthcare Act as a preceptor/mentor in accordance with experience.

Main Responsibilities: Plan, deliver and evaluate clinically appropriate interventions using evidenced based guidance and practice. Set up processes/protocols for effective assessment, planning, implementation and evaluation of care for those patients with physical, mental health and substance misuse. Safeguard vulnerable patients in line with CNWL Trust safeguarding policies. Apply local risk assessment and management Make appropriate referrals to other services for long term or complex care management. Co-ordinate multi-disciplinary clinical practice to provide focused and integrated care treatment programs/packages. Use highly skilled interventions to de-escalate aggressive patient behaviours and be aware of the appropriate processes for dealing with Work collaboratively with staff of other disciplines e.g. prison, education staff to provide integrated and coordinated Work within own sphere of competency and ensure that training needs are communicated to the team Participate in local and trust audits and trust audits. Participate in clinical governance and utilise research skills for audit, service development and research within the area served by the multi-disciplinary Liaise with other professional services e.g. hospital staff, GPs and caseworkers, sharing information Work in a highly emotive environment with patients who may have a sexual offending history or mental health / substance misuse problems on a regular basis. Able to communicate sensitive and complex information whilst maintaining a high level of professionalism at all times. Attend and contribute to prison meetings as required, and present the view of Healthcare Team on relevant clinical issues. Ensure any actions taken from these meetings are communicated to the appropriate individual responsible for completing the action. Ensure that pathways of care are created for the patients, including collecting collateral information and making appropriate referrals into the community when they are approaching Work closely with colleagues to ensure information about risk is recorded and communicated sensitively Maintain the highest standards of clinical record keeping, including electronic data entry Ensure that within all aspects of professional activity e.g. communication with patients, relatives, colleagues and the assessment, development and delivery of interventions, issues of diversity such as race, culture, identity, gender and sexuality are sensitively considered and incorporated to reflect individual differences appropriately. Research and Audits: Utilise theory, evidence-based literature and research to support evidence-based practice in individual. Assist in audits as per the annual planner or when requested to do so in order to develop and improve service provision. Teaching, Training and Supervision: Participate in regular clinical and managerial supervision in accordance with professional practice and CNWL guidelines. Attend appropriate business and clinical meetings, supervision and reflective practice groups Develop skills and competencies that assist in the delivery of current duties Contribute to and facilitate the training and support of all staff. Manage and provide supervision and training to nursing staff. Ensure all appraisals are up to date and each member of the team has a personal development plan. Develop nursing skills and systems which allow for effective triage, minor aliment management and appropriate referral to other healthcare services. Participate in the induction and training of new staff, peers, junior staff and students Management, Recruitment and Service Development: Assist in the design and implementation of service development projects within the service as required. Attend meetings in which service developments are planned and discussed. IT responsibilities: Input and maintain appropriate electronic clinical records and statistical data, providing this to the Service Lead/business and performance team when necessary. Policy and Procedures: Duties and responsibilities of this post will be undertaken in accordance with the policies and procedures of CNWL / Health & Justice Service Directorate and with the NMC Code of Conduct and Guidance on Professional Practice. It is the post-holders responsibility to ensure that they keep up-to-date with these policies and other policy Works in accordance with Health & Justice Service Directorate procedures, in particular security, health Applies equal opportunity principles at all times, participate in training activities and Individual Performance and Development General: Contribute to the development and maintenance of the highest professional standards of practice, through active participation in internal and external CPD training and development programmes, in consultation with the postholders professional and operational manager(s). Maintain the highest standards of clinical record keeping and report writing in accordance with professional codes of practice and Trust policies and procedures. Perform other duties of a similar kind appropriate to the grade, which may be required from time to time by their

This full-time, permanent role has a starting salary of £32,512 per annum based on a 36 hour working week.

We are excited to be hiring a new Early Years Commissioning Support Officer to join our fantastic Early Years Commissioning team. The team is based in Woking but the role is hybrid offering a mixture of visits to community events, home working and office days at sites across Surrey.

Rewards and Benefits

• 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service
• Option to buy up to 10 days of additional annual leave
• An extensive Employee Assistance Programme (EAP) to support health and wellbeing
• Up to 5 days of carer's leave per year
• Paternity, adoption and dependents leave
• A generous local government salary related pension
• Lifestyle discounts including gym, travel, shopping and many more
• 2 paid volunteering days plus 1 team volunteering day per year
• Learning and development hub where you can access a wealth of resources

About the Team

It is an exciting time for childcare and early education with the biggest ever expansion of funded childcare starting from April 2024, and with that comes challenges and opportunities. The team works collaboratively with providers, schools, communities and partners to support the sufficiency and sustainability of the early education and childcare sector in Surrey.

The Early Years Commissioning Team provide business advice to our local early years providers to enable them to offer the best quality childcare and education to the County's youngest children, whilst remaining financially sustainable.

We also have a focus on market management of the childcare sector in Surrey to secure sufficient, good quality early education and childcare places for families; with a particular focus on children that need extra support, such as those with additional needs, disabilities or those experiencing barriers to learning.

Put simply, our over-arching aim is to improve outcomes for all children and their families.

About the Role

A typical day for an Early Years Commissioning Support Officer might involve managing our team inbox and forwarding queries to officers covering that area of the county. The types of queries might include providers looking for support in opening a new nursery in the area - you might have to signpost them to where they can find relevant information on our web pages and link them in with your colleagues covering their area to follow up.

You'll also hear from parents who would like support and will need to have some understanding of funded early education and where parents can find more information on what they are entitled to.

You might also spend time collating data about availability of childcare places which colleagues can then use to support parents who are looking for a place. You'll be contacting providers to discuss their occupancy, using maps to see where provision is located and keeping up to date records of your findings using spreadsheets and documents.

Sometimes you might also be needed to support at community events alongside other team members - this would include liaising with colleagues to find out what is needed, preparing resources, printing, and supporting at the event by signposting to information or bringing queries back for further follow up.

You'll keep up to date records and support the team with administration, organisation, and arranging meetings and office bookings.

Shortlisting Criteria

To be considered for shortlisting for this position, your application will clearly evidence the following:

• Experience in Early Years or another similar relevant field
• Strong organisational skills and knowledge of IT software (such as word, Outlook, Excel, MS Teams, creating and editing web pages)
• Evidence of excellent professional written and verbal communication, both with professionals and communities, skills in using diplomacy and discretion.
• Understanding of how to gather and analyse data and information
• Knowledge and understanding of Early Years Funded Early Education Entitlements and Statutory Guidance, including Safeguarding responsibilities and the impact of disadvantage on families and children.
• An ability to work collaboratively with colleagues and partners
• Strong organisational skills and an ability to prioritise conflicting deadlines
• A full driving licence and a vehicle you are able and willing to use to travel around the county

The job advert closes at 23:59 on 29/07/2024 with interviews to follow.

An enhanced DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) and the Children's and Adults' Barred List checks will be required for this role.

Our Commitment

Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where:

• The candidate has evidenced the minimum criteria for the role through their application
• The candidate has chosen to share that they have a disability on the application form

Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.