Total 75 Customer Service job vacancies in Blackburn, Lancashire, BB1 4az

Service Care Education is working on behalf of various Primary Schools in Blackpool to recruit dedicated Teaching Assistants for Primary Schools. These schools aim to establish a reliable and familiar base of staff who can offer regular, short-term support to cover for classroom-based team members.

Sector: Education
Location: Blackpool
Contract Type: Contract, Daily supply, Full-time, Part-time
Salary: £80-£120per day (experience/level dependent).

Job roles/responsibilities:
The schools are seeking Teaching Assistants who are comfortable working in general classroom support roles or providing one-on-one assistance, sometimes at short notice. Schools will do their best to pre-book and give notice, but you may need to be adaptable and ready to support across different Key Stages.

Required Experience and Skills:

• Experience supporting in EYFS/KS1 to KS2.
• Clear and current knowledge of the National Curriculum.
• Strong behaviour management skills.
• Passionate about supporting students at all levels within the school environment.
• Experience working with children with SEN is desirable.

About Service Care Education: Service Care Education is a leading recruitment agency specialising in placing Teachers, Teaching Assistants, HLTAs, Cover Supervisors, and Nursery Nurses into a wide variety of schools across Lancashire. Our experienced and friendly recruitment team is committed to finding you positions that match your skills and career goals. This role offers an excellent opportunity to gain valuable experience and advance your career in education.

Service Care Education is committed to safeguarding and promoting the welfare of children and vulnerable adults. We expect all supply staff to share this commitment. As part of our recruitment process, we will complete all necessary checks, including a video interview, obtaining current references, and conducting an enhanced DBS check.

If you are interested in this role or want further discussion, please contact Lewis O'Donnell either via email: lewis.odonnell@servicecare.org.uk or tel: 01772208962. Alternatively, if you have any friend or colleagues that might be interested, please feel free to refer them as we a have a referral scheme in place of up to £250.

Service Care Education is working on behalf of various Secondary Schools in Blackpool to recruit dedicated Teaching Assistants for Secondary Schools. These schools aim to establish a reliable and familiar base of staff who can offer regular, short-term support to cover for classroom-based team members.

Sector: Education
Location: Blackpool
Contract Type: Contract, Daily supply, Full-time, Part-time
Salary: £80-£110per day (experience/level dependent).

Job roles/responsibilities:
The schools are seeking Teaching Assistants who are comfortable working in general classroom support roles or providing one-on-one assistance, sometimes at short notice. Schools will do their best to pre-book and give notice, but you may need to be adaptable and ready to support across different Key Stages.

Required Experience and Skills:

• Experience supporting in KS3-KS4.
• Clear and current knowledge of the National Curriculum.
• Strong behaviour management skills.
• Passionate about supporting students at all levels within the school environment.
• Experience working with children with SEN is desirable.

About Service Care Education: Service Care Education is a leading recruitment agency specialising in placing Teachers, Teaching Assistants, HLTAs, Cover Supervisors, and Nursery Nurses into a wide variety of schools across Lancashire.

Our experienced and friendly recruitment team is committed to finding you positions that match your skills and career goals. This role offers an excellent opportunity to gain valuable experience and advance your career in education.

Service Care Education is committed to safeguarding and promoting the welfare of children and vulnerable adults. We expect all supply staff to share this commitment. As part of our recruitment process, we will complete all necessary checks, including a video interview, obtaining current references, and conducting an enhanced DBS check.

If you are interested in this role or want further discussion, please contact Lewis O'Donnell either via email: lewis.odonnell@servicecare.org.uk or tel: 01772208962. Alternatively, if you have any friend or colleagues that might be interested, please feel free to refer them as we a have a referral scheme in place of up to £250.
.

Service Care Education are currently seeking Cover Supervisors/Supply Teachers to work in Secondary Schools in Blackpool and surrounding areas.

Location: Blackpool
Pay: £110-£180 umb ltd

Do you need flexibility in your job every week?
We have seen a surge in demand for day-to-day cover, and these opportunities can also lead to short-term/long-term positions.

As a Cover Supervisor, you will be responsible for supervising whole classes during short-term teacher absences under the guidance of senior teaching staff. You'll deliver pre-prepared lessons and effectively manage student behaviour. Our dedicated education manager is available to deliver our in-house Cover Supervisor course to help up skill and prepare you for this role.

The required experience for the Cover Supervisor role includes:

• Experience working with children and young people.
• Adequate behaviour management skills.
• A genuine passion for working with and supporting children's learning.
• Experience delivering classes in KS3 and KS4.

About Service Care Education:

Service Care Education is a leading recruitment agency that specialises in placing Teachers, Teaching Assistants, HLTAs, Cover Supervisors, and Nursery Nurses into a wide range of schools across Lancashire.

Our experienced and supportive team of recruiters is committed to matching you with schools that suit your skills and support your career progression. This role will provide valuable experience to help advance your career in education.

Service Care Education is dedicated to safeguarding and promoting the welfare of children and vulnerable adults. We expect all supply staff to share this commitment. As part of our recruitment process, we will carry out the necessary checks to complete your registration with us. This includes a video interview, current references, and an enhanced DBS check.

If you are passionate about making a difference in education and want to enjoy the flexibility that comes with this role, please contact Lewis O'Donnell either via email: lewis.odonnell@servicecare.org.uk or tel: 01772208962. Alternatively, if you have any friend or colleagues that might be interested, please feel free to refer them as we a have a referral scheme in place of up to £250.

Service Care Education are currently seeking Cover Supervisors/Supply Teachers to work in Primary Schools in Blackpool and surrounding areas.

Location: Blackpool
Pay: £110-£180 umb ltd

Do you need flexibility in your job every week?
We have seen a surge in demand for day-to-day cover, and these opportunities can also lead to short-term/long-term positions. As a Cover Supervisor, you will be responsible for supervising whole classes during short-term teacher absences under the guidance of senior teaching staff. You'll deliver pre-prepared lessons and effectively manage student behaviour. Our dedicated education manager is available to deliver our in-house Cover Supervisor course to help up skill and prepare you for this role.

The required experience for the Cover Supervisor role includes:

• Experience working with children and young people.
• Adequate behaviour management skills.
• A genuine passion for working with and supporting children's learning.
• Experience delivering classes in EYFS, KS1 or KS2 (all would be beneficial).

About Service Care Education:
Service Care Education is a leading recruitment agency that specialises in placing Teachers, Teaching Assistants, HLTAs, Cover Supervisors, and Nursery Nurses into a wide range of schools across Lancashire. Our experienced and supportive team of recruiters is committed to matching you with schools that suit your skills and support your career progression. This role will provide valuable experience to help advance your career in education.

Service Care Education is dedicated to safeguarding and promoting the welfare of children and vulnerable adults. We expect all supply staff to share this commitment. As part of our recruitment process, we will carry out the necessary checks to complete your registration with us. This includes a video interview, current references, and an enhanced DBS check.

If you are passionate about making a difference in education and want to enjoy the flexibility that comes with this role, please contact Lewis O'Donnell either via email: lewis.odonnell@servicecare.org.uk or tel: 01772208962. Alternatively, if you have any friend or colleagues that might be interested, please feel free to refer them as we a have a referral scheme in place of up to £250.

Service Care Solutions are currently recruiting for an Employment Specialist for a temporary to permanent opportunity.

About the role:

We are excited to welcome an enthusiastic individual to join our Tameside service as an Individual Placement Support (IPS) Employment Specialist. In this role, you'll manage a small caseload of clients currently accessing structured treatment for drug and/or alcohol use, guiding and supporting them to secure meaningful employment. As part of a community-based drug and alcohol treatment service, you'll build and nurture positive relationships within the community.

Roles & Responsibilities:

You'll undergo comprehensive IPS training under our national lead and manage a caseload of service users motivated to seek paid work within structured treatment. Employment Specialists play a crucial role in service integration, promoting IPS, and nurturing relationships with treatment service staff.

• Managing a small caseload, undergoing structured substance use treatment, facilitating their motivation for work.
• Implementing the Individual Placement and Support (IPS) methodology, providing necessary training.
• Engaging clients to identify work skills, goals, and aspirations, and developing tailored job search plans.
• Assisting with job search, CV creation, applications, interviews, and career development, including targeted employer interactions.
• Creating In-Work Support Plans to address work-related client needs, including benefits and health-related advice for employment sustainability.
• Participating in weekly clinical team meetings, fostering relationships, and encouraging client referrals to the IPS service.
• Curating job opportunities through customised searches and employer liaison to secure both advertised and hidden job placements.
• Offering ongoing support, effective monitoring, and guidance post-employment to ensure job sustainability.

About You:

• Prior employment placement experience.
• Experience or understanding of working with individuals needing substance use support or similar client groups.
• Excellent motivational, communication, and attentive listening skills.
• Outstanding interpersonal abilities with a knack for building rapport.
• Non-judgmental, trustworthy, and empathetic approach toward mental health support needs.

Buyer / Senior Buyer - Industrial Manufacturing

Our client ar currently looking to recruit an experienced and pro-active, CIPS Qualified Buyer / Senior Buyer for their Purchasing team. Reporting to the Purchasing Manager you will be responsible for managing the procurement of materials and services, maintaining supplier relationships and driving cost-saving initiatives. You will work closely with internal departments to meet material requirements and ensure supply chain performance aligns with company expectations.

Buyer / Senior Buyer - Main Responsibilities:

• Raise and amend purchase orders via SAP, ensuring alignment with Material Requirements Planning (MRP) system demands.
• Update and maintain accurate material pricing in SAP, ensuring records are current and reflect the latest agreements.
• Liaise and maintain strong communication with suppliers, fostering long-term, mutually beneficial relationships.
• Negotiate prices, terms, and conditions with suppliers to ensure the best possible value for the company.
• Monitor and manage On-Time In-Full (OTIF) expectations from suppliers, addressing any issues that arise.
• Prepare formal tenders via the Request for Quotation (RFQ) and New Product Development (NPD) processes, ensuring competitive pricing and service.
• Lead and participate in process improvement initiatives, working towards streamlining procurement operations.
• Drive savings initiatives, striving to meet or exceed annual cost-saving targets.
• Handle and resolve invoice discrepancies, supplier queries, and internal concerns in a timely and efficient manner.
• Provide detailed and prompt responses to internal and external customer concerns, following established procedures.

Buyer / Senior Buyer - Skills & Experience

• Previous experience working as a Buyer / Senior Buyer within an industrial / general manufacturing environment
• Hold or be studying towards CIPS qualification (Level 4 minimum is required)
• SAP experience would be highly desirable
• Self-motivated with the ability to work on your own initiative
• Ability to build and manage strong working relationships
• Ability to identify both short-term savings and longer-term opportunities to add value
• Strong negotiation skills with the ability to leverage cost savings whilst maintaining service levels

For further details on this opportunity contact Jason Wallis in the first instance.

What skills and experience we're looking for

Experience:

Essential

• Working with young people in a pastoral role for at least 1-2 years
• Being successful in a supportive role
• Dealing with challenging situations and resolving them successfully
• Making a valuable contribution to a project or initiative

Desirable

• Working in a secondary school
• Involvement in safeguarding
• Providing interventions to support pupil progress
• Working with parents and external professionals
• Presenting to a range of audiences including young people
• Leading a successful initiative

Skills

Essential

• Excellent organisation and planning skills
• Work with an enthusiastic and positive attitude
• Show flexibility and skills to cope with a wide range of tasks
• Work calmly under pressure

Desirable

• Make a valuable contribution to the vision and direction of the school
• Be able to put effective strategies in place which positively impact on the success of the year group.

What the school offers its staff

• Local Government Pension Scheme – Greater Manchester Pension Fund
• 24/7 access to an Employee Assistance Programme (free of charge)
• Cycle to work scheme
• Annual flu jabs (free of charge)

Access to family friendly policies

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

More2Life is part of the Key Group of companies and has been a pioneering force in the Equity Release market since its launch in 2008. Today, operating from our offices in Preston, we help over 1000 people every month to confidently release cash from their homes, significantly growing year on year to become one of the largest lifetime mortgage lenders in the UK.

We have an opportunity within our Admin Support Team here at more2life. This is a fantastic time to join and start a career within our award-winning business.

Administrative Assistant duties and responsibilities include providing administrative support to ensure efficient operation of the office. The ideal candidate will provide support to both managers and employees throughout the business with a variety of tasks related to organisation, communication and quality assessment.

Responsibilities:

• Carry out administrative duties such as filing, typing, copying, scanning etc.
• Contribute to team effort by accomplishing related results as needed.
• Develop and maintain a filing system.
• Handle multiple projects.
• Handle sensitive information in a confidential manner.
• Maintain computer and manual filing systems.
• Order office supplies.
• Photocopy and print out documents.
• Receive, sort and distribute the mail.
• Reply to email enquiries.
• Resolve administrative problems.

Requirements:

• Attention to detail and problem solving skills.
• Excellent time management skills and ability to multi-task and prioritise work.
• Excellent written and verbal communication skills.
• Strong organisational and planning skills.

Most of all we look for people who display and work around the core values of our business:

Ambitious - to break ground to help our customers enjoy a better retirement.
Supportive - relationships are key to everything we do.
Personal - going above and beyond to offer exceptional service.
Integrity - honest, true and transparent in all of our relationships.
Responsive - whatever the challenge we'll deliver the right result.
Expert - experts in our field, our thirst for knowledge never stops

Benefits:

• 23 days holiday, plus bank holidays. Rising to 28 days based on length of service.
• Additional holiday purchase scheme
• 1 charity day
• Tier 1 pension
• Simply Health
• Life Assurance

Customer Service Agent - Inbound

Monday - Friday

9am - 5pm

£24,000 pa

More2Life is part of the Key Group of companies and has been a pioneering force in the Equity Release market since its launch in 2008. Today, operating from our offices in Preston, we help thousands of people every month to confidently release cash from their homes.

To provide the best experience for our customers we have dedicated Customer Service teams who provide outstanding outcomes to our lifetime mortgage customers. You may be on the telephony team taking calls from customers who want to look at switching their mortgage to a new rate or to move property, or you may be dealing with the administration of building work, probate or repayments. Whichever it is you will be providing above standard service, proving our amazing 4.5 stars Trustpilot reviews.

What we look for in our Customer Service Agents:

• Experience of working within a telephone-based customer service led environment with inbound or outbound calls.

• Excellent software skills, particularly Outlook & Word (Excel and Adobe also preferred).

• Ability to multi-task and manage own workload in a fast-paced environment.

• Good administration skills, working to deadlines and exceptional attention to detail.

• First class communication skills, both written and verbal

• Handle all enquiries in a professional, positive and prompt manner.

• Experience of working in the Financial Services industry, in particular mortgages, would be preferred but is not essential.

Benefits:

• 23 days holiday, plus bank holidays. Rising to 28 based on length of service.

• Additional holiday purchase scheme

• 1 charity day and 1 well being day

• Tier 1 pension (5% Employee, 8% Employer)

• Simply Health

• Life Assurance

Most of all we look for people who display and work around the core values of our business:

Ambitious - to break ground to help our customers enjoy a better retirement.
Supportive - relationships are key to everything we do.
Personal - going above and beyond to offer exceptional service.
Integrity - honest, true and transparent in all our relationships.
Responsive - whatever the challenge we'll deliver the right result.
Expert - experts in our field, our thirst for knowledge never stops

Senior IT Service Manager

DWP. Digital with Purpose.

In recent years in DWP we have brought our IT in-house, introduce elements such as automation and self-service to our digital services, and accelerate the adoption of public cloud.

We want to build on this success with your help.

In this role, as an Senior IT Service Manager you will drive analysis and resolution of complex issues, enlisting support and escalating where appropriate to relevant IT service functions as part of one of the biggest IT estates in the UK.

You own stakeholder relationships and make sure that Products and Services are delivering the best value for money in meeting business and user requirements and are able to offer guidance and respond effectively to queries about (for example) Product/Service design and policy.

DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support some of the most vulnerable people in our society.

The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us.

Delivery. Work. Projects.

As a Senior IT Service Manager, you will be responsible for delivering high-quality and value-driven support for digital products and services that are used by millions of people and around 100,000 DWP colleagues.

Your role is all about making that service levels meet agreed targets, managing end to end service performance, and overseeing contracts with third party suppliers.

You'll monitor third-party supplier compliance with SLAs through regular reporting and analysis, ensuring services meet user requirements and deliver value for money.

We're hiring you because you are good at what you do, and you can make us better. You will share your data domain knowledge and experience to drive IT strategy, including defining the tools and techniques most appropriate for the environment.

You will also:

• Set objectives, oversee junior team members, and delegate service management tasks, acting as a point of escalation.

• Implement ongoing service improvements aligned with quality, risk, and security standards.

• Ensure that new or updated products are smoothly integrated into live service with adequate support and meet customer expectations.

Additional Duties:

On-Call Support: Provide out of hours major incident support on a 24/7 rota basis (on-call payments apply)

The skills and experience you need:

• Proven IT service management experience, preferably within a framework such as ITIL.
• Strong stakeholder management, with a history of successful collaboration and negotiation.
• Independent capability in managing digital products/services and reporting.
• High accuracy and attention to detail in service delivery and customer support.
• Experience in budgeting and financial forecasting.
• Knowledge of Notification and Document Repository services is beneficial

Preferred Qualification:

ITIL 4 certification is encouraged for applicants. If you don't have it, don't worry, you can work towards it here as part of our commitment to learning and development.

Details. Wages. Perks.

Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield. whichever is most convenient for you.

Hybrid Work: We also have all the tools and tech we need to enable our people to work and collaborate flexibly. We work a hybrid model, with some time at home and some time in a hub with the team.

Pay: We offer competitive pay from £42,614 to £45,081

Pension: You'll be eligible for a brilliant civil service pension with employer contributions of 28.97%, worth up to £13,000 a year.

Holidays: You'll get a generous leave package starting at 26 days rising to 31, plus all the usual bank holidays, and the option to take extra days off on flexi leave.

Our broad benefits package is built around your work-life balance and includes:

• Flexible working, flexi hours and flexi days
• Hybrid working: some time in a hub with the team, some time at home
• Family-friendly policies
• Time off volunteering and charitable giving
• Bring your authentic self to work with 'I Can Be Me in DWP'
• Discounts and savings on shopping, fun days out and more
• Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference
• Working in an award-winning environment and culture
• Professional development, coaching, mentoring and career progression opportunities.

Process.

Stage 1: Application

Stage 2: Interview

We know how valuable your time is. We have a clear and succinct hiring process with only TWO STAGES.

Click apply now to see the full job description and get started with the next step in your career at DWP Digital.

Proud member of the Disability Confident employer scheme

What skills and experience we're looking for

Who we’re looking for

We’re looking for a talented individual to provide an exceptional business support service to our pupils, teachers and wider stakeholders. As a key member of our school’s business support team, your expertise will help to deliver an outstanding learning environment for our young people.

The successful candidate will be a committed team player with excellent organisational and specialist technical skills. You will have extensive experience of delivering outstanding customer service and possess the ability to develop relationships across our school and the Star community.

You will have:

• 5 A*- Cs at GCSE including English and Maths.
• Experience of working in an administrative setting.
• Experience of attendance administration.
• The ability to use MS Office software packages such as Word, Excel and Outlook, as well as Explorer and databases.
• The ability to prioritise, work efficiently and accurately, particularly under pressure, to deadlines and using own initiative.

What the school offers its staff

About Oulder Hill Leadership Academy

Oulder Hill Leadership Academy is a secondary school for 11 to 16 year olds in Rochdale. We joined Star Academies in 2021 and, like all Star schools, we have a leadership specialism

We are a rapidly improving school with high ambitions and expectations for all of our pupils. We provide a knowledge-based academic curriculum alongside a rich and diverse leadership programme that grows character and inspires charitable and social action. Our pursuit of educational excellence is based upon our fundamental belief that every pupil has the capacity to become a successful and inspirational leader.

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

About the Support Worker role:

Hourly Rate: £13 per hour (Enhanced hourly rate on all Bank Holidays)

Location: Burnley

Shifts Available: 0800- 2000 Days, 2000 - 0800 Waking nights

Speciality: Mental Health and Learning Disabilities

Benefits of the Support Worker role:

Enhancing our Service Users quality of life

Flexible working week to suit your availability

On going training development

On going support from our team of other Support Workers and our Nurse Care Manager

Weekly Pay

Paid via PAYE or Umbrella

Lucrative refer a friend scheme

Holiday Pay (PAYE only)

The opportunity to expand your knowledge and skills within the care sector

Here at Sugarman Health and Wellbeing we are currently recruiting a Support Worker based in Burnley supporting a young lady in her own home with Autism, Pica and Epilepsy. This young lady loves being outdoors and enjoying activities.

Duties for this Support Worker role

Keeping her safe in the community

Support with community involvement

Prompting and assisting to keep a tidy home

Maintain and support with daily routine

Support with preparing and cooking her favourite meals

Applicant requirements:

The enthusiasm to learn and experience new things

To be willing to embrace the goals he wants to achieve

Someone who will go above and beyond for the Service User and staff involved in the package

Able to work in the UK and can show documents

Full enhanced DBS

Up to date CV

Sugarman Health and Wellbeing is an equal opportunities employer and welcomes applications regardless of sex, age, race, sexual orientation, gender reassignment, marriage and civil partnership, religion and belief, pregnancy and maternity or disability.

#SHNWREC

More2Life is part of the Key Group of companies and has been a pioneering force in the Equity Release market since its launch in 2008. Today, operating from our offices in Preston, we help over 1000 people every month to confidently release cash from their homes, significantly growing year on year to become one of the largest lifetime mortgage lenders in the UK.

Are you interested in the financial world? Have you considered a career in Underwriting? This could be the position for you. We are currently seeking a candidate with excellent quality checking skills and attention to detail to join our Underwriting Support team based in Preston.

As a member of the Underwriting support team, your main duties include full responsibility for the management of your caseload, covering a variety of work-types, to ensure customer queries/issues / administrative requests are dealt with efficiently and within agreed service levels. The role covers mortgage applications, pre offer queries and pre offer processing.

Key responsibilities:

• Providing exceptional service to our customers in all aspects of their dealings with us.

• Liaising with relevant internal and external stakeholders to maintain quality relationships.

• Ensuring all tasks are completed accurately and within specific time frames, criteria and policy.

• Making and receiving phone calls to chase outstanding reports or requests.

• Dealing with technical queries from 3rd parties to allow a case to progress to mortgage offer.

Essential Skills

• Experience of working within a business area where accuracy and attention to detail are essential.

• Exceptional attention to detail.

• Excellent interpersonal skills.

• Strong verbal and written communication skills.

• Be able to influence and negotiate with all levels of the business.

• Excellent punctuality and timekeeping.

• Excellent standard and accuracy of work.

• To be able to demonstrate analytical, decision making and problem-solving skills, achieving best business practice.

• Ability to be proactive rather than reactive to ideas.

• Experience of prioritising and completing work to meet deadlines.

Desired Skills

• Previous experience of quality checking is desirable.

• To ideally have previous experience within the Financial Services industry, preferably from a regulatory perspective.

• Good understanding of FCA regulations and the impact of regulatory risk would be desirable.

Most of all we look for people who display and work around the core values of our business:

Ambitious - to break ground to help our customers enjoy a better retirement.
Supportive - relationships are key to everything we do.
Personal - going above and beyond to offer exceptional service.
Integrity - honest, true and transparent in all our relationships.
Responsive - whatever the challenge we'll deliver the right result.
Expert - experts in our field, our thirst for knowledge never stops

Benefits:

• 23 days holiday, plus bank holidays. Rising to 28 days based on length of service

• Additional holiday purchase scheme

• 1 charity day

• Tier 1 pension

• Simply Health

• Life Assurance

KEY PERFORMANCE AREAS Develop a detailed understanding of East Lancashire Hospice Community Model, knowing the different options and levels of provision available to provide supportive palliative care in our community including that delivered by other organisations in order to maximise available support for patients and their families Utilise outstanding organisational skills to develop, implement and maintain robust systems and processes necessary for the effective coordination of supportive palliative care. Respond creatively and pro-actively to requests for supportive palliative care following assessment by qualified members of the clinical team, recognising the individuals preferences and choices, including their preferred place of care Demonstrate excellent communication skills to engage with patients and their families, both face to face and by telephone, to plan a suitable package of supportive palliative care in line with the initial clinical assessment and the persons changing needs and circumstances Contribute to patient review meetings feeding back on the supportive palliative care provided and its reported impact Maintain the provision of supportive palliative care to a caseload of patients and those important to them, liaising with named work to coordinate support visits, conduct scheduled reviews and provide crisis intervention Produce rosters for supportive care staff and volunteers and organise allocation of support visits taking into account the needs of patients and their families, location, continuity of care and skill mix Establish and maintain effective communication with hospice supportive care staff and volunteers to highlight any changes in needs, circumstances or risks and adjust the provision of support accordingly Provide timely feedback on any changes noted or communicated in a persons condition or circumstances taking account of the potential need for adjustments in service provision Utilise electronic clinical records systems including EMIS and PAS, to record support provided, progress and produce reports on contacts, impact and outcomes to demonstrate the effectiveness of supportive palliative care provision Conduct dynamic environmental risk assessment where there is an urgent need for unplanned responsive intervention for example to support early discharge Answer calls via the ELH response line, recognising when escalation of the call to a qualified member of the team is required Contribute to the recruitment, induction, training and support of volunteers providing supportive palliative care in the community Contribute to audit and monitoring of the provision of supportive care obtaining feedback from patients and their families, staff and volunteers identifying good practice, areas for improvement and potential solutions to problems in order to improve service provision Promote the work of the community team and wider hospice services throughout our community

Company: Service Care Solutions
Trust: Lancashire & South Cumbria NHS Foundation Trust
Location: Children's Therapy Services, Leyland House, Centurion Way, Leyland, PR26

Position: Occupational Therapy
Specialisation: Children's Therapy Services (Community)

Shift Pattern: Monday - Friday | 8:30am - 16:30pm
Pay Rate: Day £27ph

About Us: Service Care Solutions is a leading healthcare recruitment agency specialising in connecting dedicated healthcare professionals with enriching opportunities.

Responsibilities:

• Assisting children with motor coordination difficulties (diagnosis of DCD, ASD, ADHD, co-morbidities) - Generally ages 5 - 16
• Focus on adapting environments to make it safe for children, usually age 3-4.
• Potentially children with neurological and genetic conditions - equipment assessment and reviews.
• Telephone consultations with parents to capture current situation, strengths, areas of concern, priorities, and goals- signposting to universal and targeted resources as appropriate.

Qualifications and Requirements:

• Hold a degree in occupational therapy.
• Fully enhanced valid DBS
• Experience of working with Children is required.
• Community experience is preferred.

Benefits:

• Weekly pay
• Free training
• Fully enhanced DBS check provided free of charge.
• Competitive pay rates
• Exceptional referral bonuses
• Specialist consultants offering single point of contact.

Rate Breakdown
£27ph LTD | £24.29 PAYE Inclusive | £21.68 Exclusive

We offer a £250 bonus for starting a contract with SCS.

Furthermore, if you know anyone looking for work and you refer them across, we offer a £250 referral bonus per person.

If this role is of interest to you, please respond to this advert with an up-to-date copy of your CV, contacting Chloe on 01772 208963 or chloe.akeroyd@servicecare.org.uk