Total 188 Customer Service job vacancies in Bridgend, CF31 1PQ

Responsible Individual - Children's Social Care
Job description
37 hours per week

Bridgend County Borough Council is looking for an inspirational leader to take on the exciting role of Responsible Individual for five children's residential services, with ambitious plans for future expansion. This is a unique opportunity to make a significant difference in the care and development of children and young people across the borough.
About the Role:
As the Responsible Individual for our children's residential services, you will provide strategic leadership to ensure the highest standards of care and regulatory compliance. With services dedicated to supporting children with diverse and complex needs, your role will involve:
Overseeing the delivery of outstanding care across five residential services for children and young people.
Leading Registered Managers to ensure services are safe, nurturing, and in line with the Social Services & Well-being (Wales) Act 2014.
Ensuring compliance with Care Inspectorate Wales (CIW) standards and driving continuous improvement across services.
Leading the expansion of children's residential services, working with the council and external partners to develop new provisions that meet the needs of children in care.
Fostering a collaborative culture, ensuring children’s voices are central to decision-making processes.
About You:
We are seeking an experienced leader with a strong background in managing children's residential services.
You will need:
Registration with Social Care Wales.
Significant experience in a leadership role within children’s residential.
A thorough understanding of the RISCA regulations and CIW inspection framework.
Proven ability to lead, inspire, and develop staff teams, driving a culture of high performance and continuous improvement.
A strategic mindset to guide the expansion of services.

The ability to greet customers through the medium of Welsh is a requirement for this post.

Protecting children, young people or adults at risk is a core responsibility of all council employees.

Criminal records check by the Disclosure & Barring Service (DBS) is a requirement for this post.

Closing Date: 04 December 2024

Shortlisting Date: 05 December 2024

Interview Date: 16 December 2024

Benefits to working at Bridgend County Borough Council

Job Description & Person Specification

Proud member of the Disability Confident employer scheme

You will be able to find a full Job Description and Person Specification attached within the supporting documents.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

Location: Bridgend (CF32)
Pay: £12.90 per hour (£83.85 per day)
Contract Type: Full-time

We are working closely with a school in Bridgend that caters to pupils with Additional Learning Needs (ALN). We are seeking enthusiastic individuals with a sporting background who are keen to bring their skills and energy to an educational setting. Whether you have professional or personal experience supporting individuals with ALN, we want to hear from you!

The school supports pupils aged 7-19, so the ability to build rapport with students and staff alike is crucial. A basic understanding of the Welsh curriculum will help you effectively assist students in their lessons. If you have a background in sports, your skills in teamwork, discipline, and motivation will be highly valued.
- Engage Pupils: Ensure students are actively participating in all sessions.
- Behaviour Management: Implement strategies to manage challenging behaviours in a positive and effective way.
- Continuous Learning: Participate in relevant training and development opportunities.
- Enhanced DBS Certificate and EWC Registration (we can assist with these).
- Understanding of Child Development: Knowledge of the needs of children, including those with disabilities or behavioural challenges.
- Adaptability and Resilience: A proactive and flexible approach to meeting the varied needs of pupils.
- Competitive pay rates.
- Comprehensive training to prepare you for success in this role.
- FREE child protection and Prevent Duty training.
- The chance to make a meaningful difference in the lives of young people.

If you're ready to bring your sporting enthusiasm and passion for supporting young learners to this rewarding role, we'd love to hear from you.

Apply today, and one of our team members will be in touch to discuss next steps.

Safeguarding Commitment

We are committed to safeguarding and promoting the welfare of children. We conduct comprehensive safeguarding checks in line with DfE statutory guidance 'Keeping Children Safe in Education', which may include an online search as part of our due diligence for shortlisted candidates.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Social Care Worker - Glyn Cynffig - Internal
Job description
25 & 30 hours per week

We are recruiting support staff to work in Glyn Cynffig. We are looking for enthusiastic, creative, and flexible people to work with individuals who are experiencing mental health problems, mild learning difficulties, addressing substance misuse and others who are vulnerable, enabling them to gain skills necessary for independent living. You will be required to monitor progress on the implementation of individual plans, recording such monitoring as required.

A positive and supportive approach is a requirement of the role as the successful candidate will need to support people in a person-centred way with all areas of identified needs. This will include household and domestic tasks, shopping and food preparation, hygiene, personal health, budgeting, social activities, offering guidance and advice to enable people to make informed decisions and exercise their rights. You will be expected to assist people to register with a doctor and dentist of their choice, supporting them during visits if this is a requirement.

The role will involve recording all financial transactions relevant to Petty Cash, in line with Financial Regulations.

To support you in your role you will receive appropriate training, one to one supervision with your line manager, as well as regular team meetings.

For this post, you will need to be flexible and will participate in shift work. As you are required to work weekends, nights when required and bank holidays you are entitled to the enhanced rate of time and a third for these hours. You will have sleeping in duties, (for which an additional allowance is paid). The hours will be arranged by the manager of the service and subject to the needs of people supported.

Protecting children, young people or adults at risk is a core responsibility of all council employees.

Criminal records check by the Disclosure & Barring Service (DBS) is a requirement for this post.

Night Duties, Sleeping In, Weekend Working are a requirement of this post

Closing Date: 27 November 2024

Benefits to working at Bridgend County Borough Council

Job Description & Person Specification

Proud member of the Disability Confident employer scheme

Student Support Coordinator

Salary banding: £22,880

Location: covering Port Talbot and Bridgend (45p per mile).

Contract: FTC until December 2025

Hours of work: Monday to Friday 09:00am to 16:30pm

About Us

At Itec, we put our employees at the heart of everything we do. As an employee-owned organisation, every team member plays a crucial role in shaping the future of our business. We foster a culture where each voice is heard, and every contribution is valued. We take pride in empowering individuals and businesses to thrive. Join us and become part of a company that is dedicated to your growth, well-being, and success.

About the role

As a Student Support Coordinator, your primary role is to conduct progress reviews, identify areas for improvement, provide guidance, and offer support to enhance the learning experience.

Jobs Growth Wales Plus (JGW+) is a Welsh Government initiative that provides work experience and training opportunities to young people and unemployed individuals, enhancing their employability and supporting job creation in various sectors.

Your impact

Conduct regular and comprehensive progress reviews for JGW+ Learners, assessing their achievements, challenges, and overall achievement of ILP.
Provide individualised support to learners based on progress reviews, addressing specific needs and challenges to ensure successful participation in the programme.
Collaborate with learners to set realistic goals and develop action plans, tracking progress and adjusting strategies as needed.
Collaborate and foster clear communication with JGW+ team members, and relevant stakeholders to ensure a coordinated approach to learner support.
Maintain accurate and up-to-date records of learner progress, utilising data management systems and digital platforms to track achievements, milestones, and areas for improvement.
What are we looking for?

Essential

A strong passion for working with young people and supporting their growth.
Excellent interpersonal and communication skills.
Full Driving Licence and use of own vehicle
Willingness to undergo a DBS check (cost covered by the company) and EWC registration
What’s in it for you?

At Itec, our employees have access to several great benefits, including 30 days of annual leave (rising with length of service), a health care scheme, 35 hours of working week, discounts for retail and gym membership, a profit-sharing scheme, life insurance, employee of the month awards, length of service recognition, and much more.

Itec operates as an equal opportunity’s employer, we welcome applicants from all backgrounds and ensure equal opportunities inclusive of gender, ethnicity, disability, or other protected characteristics.

Apply early, as we may close the vacancy once we have enough suitable applicants. We encourage applicants to disclose any needs for reasonable adjustments during the recruitment process or in their role to help create an inclusive workplace.

Should you not hear from us 2 weeks after application, please assume that your application was not successful on this occasion.

If you're passionate about developing others and making a difference, we’d love to hear from you!

Proud member of the Disability Confident employer scheme

Bryntirion Comprehensive SchoolTemporary January 2025 POST: Literacy Support Worker
GRADE OF POST: Grade 7 (Term Time Only, 27 ½ Hours per week) RESPONSIBLE TO: Literacy Coordinator
Under the instruction of the Literacy Coordinator deliver the support programmes identified from the Literacy learning programme to enable pupils to achieve the outcomes identified from their I.E.P.s.

Special Support Officer - Ysgol Bryn Castell
Job description
32.5 hours per week

An enthusiastic, motivated, and committed person is required by the Governing Body of Ysgol Bryn Castell to support pupils with Behavioural, Emotional and Social Difficulties including Autism alongside other Additional Learning Needs (ALN) as a Special Support Officer within a special school environment.

Some experience of working with Additional Learning Needs (ALN), particularly pupils with Behavioural Emotional and Social difficulties (BESD) including Autism across both the primary and secondary phase would be advantageous.

The successful candidate will have access to a range of employee benefits including:

All employees can access the Brivilege Rewards programme which gives access to all the savings and benefits that come from being an employee of Bridgend County Borough Council. Including discounts from major retailers.

Subsidised Leisure: All employees are eligible to purchase a Bridgecard at reduced rates which offers discounted access to the council’s leisure centres within the borough.

Salary sacrifice benefits including the cycle to work scheme.

Occupational Health Services: there are a range of services available to promote staff welfare. These include an in-house counsellor, full access to SAS physical and mental health wellbeing services and access to VIVUP that can provide a range of support including financial, wellbeing mental and physical support.

Training and Development: YBC recognise the importance of learning to the success of the organisation and are committed to the investment in and development of our staff.

The ability to greet customers through the medium of Welsh is a requirement for this post.

Protecting children, young people or adults at risk is a core responsibility of all council employees.

Criminal records check by the Disclosure & Barring Service (DBS) is a requirement for this post.

Closing Date: 27 November 2024

Benefits to working at Bridgend County Borough Council

Job Description & Person Specification

Assistant Cook - Bridgend Resource Centre
Job description
15 hours per week

Applications are invited for the above position as Assistant Cook.

The successful candidate will be required to assist the cook with the preparation of school meals. You will assist in the training and organisation of staff and knowledge of kitchen administration procedures would be an advantage.

You will be expected to cover for the Cook in their absence and also to cover at other schools within the County Borough.

An Intermediate Food Hygiene Certificate is required for this post. Training will be provided if necessary.

The ability to greet customers through the medium of Welsh is a requirement for this post.

Protecting children, young people or adults at risk is a core responsibility of all council employees.

Criminal records check by the Disclosure & Barring Service (DBS) is a requirement for this post.

Closing Date: 27 November 2024

Job Description & Person Specification

Benefits to working at Bridgend County Borough Council

Pay £15.05

Contracted 40 hours

The Elite Support Officer role will involve providing coverage for holidays and absences at various Aldi stores in Bridgend. Candidates should possess strong attention to detail and the ability to identify and prevent theft within the stores.

Job Overview

-To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes.

-Delivering results that meet and / or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract.

-To undertake additional training to ensure continuous self-development.

Main Duties

Operations

-To be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies.

-Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI's).

-Proactively refer to and review the published Assignment Instructions, thus familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service.

-To be compliant with Industry and Statutory Legislation (you are required to obtain a front-line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst carrying out your duties. The Customer also requires a CCTV PSS SIA Licence. There are also additional courses that are contractually required.

-Comply with legal obligations and safety requirements of the role.

-Follow instructions and procedures appropriately without unnecessarily challenging authority.

-Work in a systematic, methodology and orderly way.

Training

-Fully and satisfactorily complete all required competency training.

-To undertake additional training to ensure continuous self-development as directed by the Security Account Manager.

-Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.

-You are required to ensure you renew your licence 16 weeks before expiry.

Security and Health & Safety

-Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site.

-Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage.

-Use common sense and initiative by immediately involving others if a situation appears to become threatening.

-To maintain professional conduct in the face of difficult situations and challenging customers.

-Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.

-Keep to schedules and demonstrate commitment to Mitie and the Client.

-To ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's).

-To call emergency services and Communication Centre to report all incidents.

What we are looking for

-Previous Security Experience

-SIA License

-SC Clearance desirable

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac

We are growing our Support Team in Brackla, Bridgend CF31 2JN and are seeking confident, engaging, and caring Support Workers

- £12.00 per hour Sleep nights are paid at £50.00 per night

- Part Time (minimum 22.5 hours per week) or flexible Relief contracts

- Shifts: 08:00-15:00; 15:00-21:00; the sleep shift is 10:00-23:00 SLEEP followed by 07:00-10:00

- Preference will be given to applicants who hold a full UK or EU Driving Licence

We are looking for quite unique individuals, who are passionate about supporting people with disabilities to live their best lives - the lives that they choose to live.

You will be part of strong, close team who believe passionately in delivering truly person centred support.

There are four gentleman living together, who have learning disabilites & autism - if you are familiar with British Sign Language, that would be an added bonus!

Every day will be different, and rewarding, as you encourage and empower each person to be actively engaged in every aspect of their daily lives - this will include accompanying to favoured activities, supporting and developing daily living skills, administering medication and supporting with personal care and mobility assistance, as needed.

At Dimensions, we believe it is who you are as a person - and the difference you can bring to lives of the people you will be supporting - that is more important than experience. Whether you are new to support work, or have supported people previously, we want to hear from you! We will give you all the training you need to be become an amazing support worker for the people you will be working with. You will find no other role more personally fulfilling, and professionally rewarding, than becoming a Support Worker with Dimensions.

Dimensions is proud to be one of very few social care organisations that are accredited by the Great Places To Work programme in 2023 - now 5 years in a row! On top of on-going, fully-funded training and mentoring, we offer all our colleagues generous benefits; job satisfaction and job security, genuine career prospects, and an inclusive, caring work environment that celebrates diversity, champions mental well-being, and encourages employee recognition.

For further information about the role, the shifts available, and the people we support, please contact our Internal Recruitment Consultant ronnie.lillywhite@dimensions-uk.org

Apply now or please share this vacancy with someone you think would make an amazing Support Worker!

The position will be filled as soon as the people we support have found their new support worker

- An enhanced DBS disclosure will be required for this role, the cost of which will be incurred by Dimensions.

- We welcome applications from everyone who has the right to work in the UK, and value diversity in our workforce

- As Disability Confident Leaders , we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy - Dimensions has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees

- We offer a salary advance scheme where you can access up to 50% of the money you've earned before payday.

- As part of our commitment to making reasonable adjustments we can offer support to complete your application. Please contact the Resourcing Consultant Team on 03003039150.

- We now have British Sign Language (BSL) translated videos for all of our recruitment.

Proud member of the Disability Confident employer scheme

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac