Total 872 Customer Service job vacancies in Bristol, BS34 7QH

You will work directly with a small team including an Advance Nurse Practitioner, Community Paramedic and Care Co-ordinators to provide support to patients who are care home residents along with frail older people in their own homes. You will ensure that the PCN and member Practices meet their requirements to provide enhanced health in care homes as well as working with care homes to develop and promote good practice to maximise the health and quality of life of their residents.

Learning Disabilities Support Worker

Location: Bristol
Salary: Competitive Weekly Pay

Are you passionate about making a difference in the lives of individuals with learning difficulties? We are seeking a dedicated and compassionate Learning Disabilities Support Worker to join our dynamic team. If you have a genuine desire to support and empower individuals to achieve their goals, we want to hear from you!

Key Responsibilities:

• Provide personalized support to individuals with learning disabilities in various settings.
• Assist with daily living activities, promoting independence and confidence.
• Develop and implement tailored care plans in collaboration with clients and their families.
• Foster a positive and inclusive environment that encourages personal growth.
• Maintain accurate records and reports on client progress.

Requirements:

• Experience: Minimum of 6 months experience in a social care environment.
• Driving: A full driving license is preferred to facilitate travel between client locations.
• DBS Check: Must have an up-to-date DBS on the update service.

What We Offer:

• Weekly Pay: Enjoy competitive weekly pay for your hard work and dedication.
• Training Opportunities: Access to ongoing training and professional development to enhance your skills and career prospects.
• Supportive Team: Join a friendly and supportive team committed to making a positive impact.

If you are ready to take on a rewarding role that truly makes a difference, please submit your CV and a cover letter outlining your experience and passion for supporting individuals with learning disabilities.Apply today and become part of our mission to empower individuals to lead fulfilling lives!

The post holder will be part of a small administrative team dealing with the daily booking and organisation of the Trust’s patient transport requirement and data management of the electronic booking system, acting as a point of contact for hospital departments, ambulance providers and sometimes patients.

The role offers rewarding opportunities to make a noticeable difference during critical stages of our patients’ care pathways, improve patient experience and integrate with a wide variety of departments to help facilitate optimal patient flow.

Communication
• Communication of routine, and sometimes sensitive, transport booking information using persuasive and negotiating skills, to internal and external stakeholders, including UHBW staff, patients and ambulance service staff
• Telephone contact with patients, and internal and external colleagues; some level of telephone contact with stakeholders will require a level of sensitive handling and emotional effort.

Patient Care:
• Responsibility for ensuring that the arranged patient transport provision is of an appropriate level of care for each patient.

Organisation and Planning:
• Planning and organisation of straightforward ongoing activities to maintain the efficient and effective booking of patient transport.
• Resolution of operational and data problems encountered by users; solving problems and making judgements, some of which require prior analysis.
• Working closely with other members of the team and external teams to plan journeys effectively within the available resources.

Service Development and Research:
• Provide feedback to managers where necessary, to inform changes in local processes.

Finance and Resources:
• Follow local protocols to allocate journeys to the appropriate resource, including both commissioned and non-commissioned services.

University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as ‘Good’ overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward-thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone’s throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we’re meeting our pledge.

For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy.


This advert closes on Thursday 24 Oct 2024

Proud member of the Disability Confident employer scheme

A Vacancy at University Hospitals Bristol and Weston NHS Foundation Trust.


We would like to invite interested applicants to apply for the post of clinical fellow working within the Paediatric Critical Care Service within Bristol Royal Hospital for Children.

Bristol Children’s PICU is a 18 bedded unit providing full intensive care services to the Southwest of England and cardiac surgical services to the Southwest and South Wales. BRHC is a designated paediatric trauma and burns centre with all specialties other than transplantation on site.

The post would involve clinical duties on PICU as well as possibly in paediatric high dependency and the regional transport service.

Applicants must have completed a minimum of two years training in their base specialty and may come from a Paediatric, Anaesthetic, Intensive Care or an Emergency Medicine background. This post is also suitable for more senior doctors who wish paediatric intensive care or transport experience.

University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as ‘Good’ overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward- thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone’s throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we’re meeting our pledge.

The post would be for six months in the first instance, and will be available for a start date from February/March 2025

For more details please refer to the Job Description

For further information please contactchris.stutchfield@UHBW.nhs.uk,juli.talmud@UHBW.nhs.ukor PICU Secretary on 0117 342 8843.


This advert closes on Thursday 24 Oct 2024

Proud member of the Disability Confident employer scheme

For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy.

The post would be for six months in the first instance, and will be available for a start date from February/March 2025 For more details please refer to the Job Description For further information please contact chris.stutchfield@UHBW.nhs.uk, juli.talmud@UHBW.nhs.uk or PICU Secretary on 0117 342 8843.

Job Title: Night Support Assistant (Supported Housing)
Contract Type: Permanent
Salary: £24,627 per annum, plus 10% night shift allowance
Working Hours: 37.5 hours per week
Working Pattern: 4 nights on, 4 nights off
Location: Jamaica St, Bristol

This role does not involve providing personal care. The role is to support vulnerable adults at risk of homelessness. Please make sure you demonstrate your skills and experience for this role in your CV and cover letter.

The difference you will make as a Night Support Assistant (Supported Housing)

This role is based at Jamaica Street Hostel in Bristol. This service provides emergency accommodation for customers aged 18+ who are experiencing homelessness, as part of Bristol City Council’s homelessness provision.

Customers may have complex needs such as substance misuse, addiction, homelessness, trauma and behavioural, physical and mental health needs.

Working collaboratively as part of a committed team to deliver an outstanding service during the night. You will assist the support team in putting customers first and empowering them to achieve their goals and aspirations which will include a range of tasks that contribute to the safe and effective delivery of the day-to-day service.

About you

We are looking for someone with:

• An understanding of the barriers faced by vulnerable and diverse customer groups and individuals with complex needs including personal experience of homelessness, rough sleeping, mental health issues or substance misuse
• Experience of working in a team and communicating positively with other people
• Ability to organise tasks and plan accordingly whilst dealing with people
• Basic administrative and IT skills maintain records
• Experience of working with vulnerable and diverse customer groups or individuals with complex needs would be an advantage

Why Riverside?

At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.

We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.

Working with us, you’ll enjoy:

• Competitive pay & generous pension
• 28 days holidays plus bank holidays
• Flexible working options available
• Investment in your learning, personal development and technology
• A wide range of benefits

Diversity and Inclusion at Riverside:

We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.

Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview.

Applications may close before the deadline, so please apply early to avoid disappointment.

Pastoral Support Assistant Contract: Permanent, Full-Time, 37 hours, Term Time Only Salary: CLF 8 (£27,964 to £30,146) Actual Salary: £23,945 Start: ASAP Bristol Brunel Academy are currently recruiting for an inspiring and engaging Pastoral Support Assistant to join their talented and supportive team.  The successful candidate will assist in the pastoral, educational, personal and social development of students in a year group. Supporting students to enable them to access the curriculum, engage with their learning and achieve their full potential. Able to build and maintain authentic relationships with students and colleagues and strive to become an integral part of the BBA community.    Closing date: 20th October 2024 Interview date: Wednesday 23rd October 2024 About the Cabot Learning Federation:  The Cabot Learning Federation is a diverse Multi-Academy Trust (MAT) in the South West. We are proud to serve 18,000+ pupils who all attend ten secondary academies, seventeen primary academies, an all through provision, a studio school, a discrete Post 16 provision, two alternative provision schools and three SEMH special schools.   CLF is an Equal Opportunity Employer. The trust is proud to serve a diverse student population and their communities. We actively encourage applications from underrepresented groups including ethnicity, gender, transgender, age, disability, sexual orientation or religion.   We are proud to be part of diverse communities in the region and celebrate the richness of cultures, faiths and backgrounds of our students. We aim to develop a curriculum that is responsive to our pupil’s needs and reflects their diverse interests and backgrounds.   How to Apply: 
Please submit your application form via the CLF recruitment portal by clicking ‘Apply’ on this page and then logging into your account/registering for an account. CV’s will not be accepted and any submitted will not be considered alongside your application. 
Please note updates regarding an application, which could include an invite to interview, will be sent to the email address used when registering an account. Copies of all correspondence will also appear under the ‘messages’ section, in the event that emails are being directed to a ‘junk’ or ‘trash’ folder please make regular checks on the status of an application. Safeguarding and pre-employment checks:  The Cabot Learning Federation are committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. This role involves working with children on a daily basis and is therefore in regulated activity.  The successful applicant will, in accordance with statutory guidance, be subject to a comprehensive pre-employment checking process including references from current and previous employers, health, right to work in the UK and a child disqualification check. The checks will also include an enhanced DBS check and a further check against the appropriate barred list. 

Full Time Permanent - Term time only
BG8 Learning Support Assistant at Brunel Field Primary School
35 hours per week (8.30 – 4.00 with half an hour unpaid lunch break)
Salary: BG8 £26873 - £28770 pro rata (actual £22230 - £23800)We are seeking to employ an excellent Learning Support Assistant to join our highly effective team at Brunel Field Primary School and work alongside the wider Brunel Field team. At first this role is in EYFS supporting two classes of children. At Brunel Field Primary School our values underpin everything we do. They are Respect, Commitment, Compassion and Joy. We want our children to be happy, confident, articulate and empowered to participate successfully at an academic, social and emotional level in a rapidly changing world. We provide a creative, caring, calm and stimulating learning environment, where every individual is valued and respected. Our staff are passionate about supporting your child to be the very best they can be and enabling them to reach their potential, in all areas of school life. We are looking for the right candidate who: • Has an energetic, enthusiastic and proactive approach to work
• Has the ability to support both in-class and with the delivery of 1:1 and group interventions
• Will cover some regular whole-class sessions for teacher release time (such as PPA cover)
• Will model and live our values of Respect, Commitment, Compassion and Joy
• Is passionate about supporting children’s developmen
• Has recent experience of working with children in a primary setting
• Has consistently high expectations of attainment and behaviour for learning
• Is able to inspire and motivate children
• Is excited about working with a highly motivated, enthusiastic and successful team of professionals at Brunel Field Primary School
• Will ensure that safeguarding is a priority within the school and promote staff, pupil and family wellbeing
• Will play an active role in working together to shape the future for children at Brunel Field Primary SchoolWe can offer: • Happy, confident and engaged children who are enthusiastic about their learning
• Reflective, committed, compassionate, respectful and joyful staff and governors
• A commitment to your professional development and the ongoing support of experienced colleagues
• Excellent relationships with the wider community and opportunities to collaboratively with other schools
• Development time and a commitment to a good work life balance
• An environment where people are looked after, and look after each otherWe would love for you to come and visit the school. Please telephone the school office to book onto one of the following tours:
• Tuesday 15th October 2024 at 4:30pm
• Thursday 17th October at 1pm
• Tuesday 22nd October 2024 at 4:30pmClosing date: Wednesday 23rd October 2024 at 12 noon
Interviews: Wednesday 6th November 2024If you have not heard from us by the end of the day on Friday 25th October 2024 then you have not been shortlisted for interview.Please submit application through eteach, and see the additional documentation for job description and employee specification.

New Fosseway School are looking to recruit part time and full time SEN Learning Support Assistants.We are seeking candidates who are enthusiastic and have experience working with complex educational, medical and behavioural needs. The successful candidates will be able to implement varied behaviour management strategies, be nurturing, energetic and empathetic when working in this setting.The role of a learning support assistant at New Fosseway school is a vital role within this school community. Our professional and dedicated learning support assistants have the expertise and skills to help support the teaching staff to deliver a personalised SEN provision to support students and young people to access the curriculum at an appropriate level and to achieve their defined progression targets within their EHCPs.
Hours of work: 32.5 hours per week (full time), 8:30am - 3:30pm, term time only plus 5 inset days.Part time hours also available and can be discussed at interview stage, if shortlisted for the position.
Job requirementsNVQ Level 3 or equivalent as a minimumGCSE English and Maths at C grade or above
Experience of supporting pupils with SEN and utilising strategies to manage behaviours and meet needs, including supporting speech and languageAwareness of Child Safeguarding and the latest SEN policies to implement effective provision, including working with outside agencies to deliver EHCP provisionsAbility to effectively communicate on the pupil’s progress, with strong written and verbal communication skills
We are an inclusive, flexible team that prioritizes a positive work-life balance. Our collaborative environment values diversity and fosters a supportive atmosphere, ensuring that every team member feels valued and empowered. We are committed to providing flexibility that promotes both personal well-being and professional growth.We reserve the right to close this vacancy early if we receive sufficient applications so please, if you are interested in this position, please apply as soon as possible.

We have a Fixed Term SEND Learning Support Assistant vacancy to start on 5th November 2024We require an experienced SEND Learning Support Assistant who is keen to work in Key Stage 2.Monday to Friday, 8.30 until 15.15pm. 31.25 hours per week, term time only. 5th November 2024 until 31st August 2025Start date: 5th November 2024 Our vision statement ‘Be kind, be proud, strive for success’ underpins everything we do. We are proud of our enthusiastic children and dedicated staff team, who make Stoke Park a friendly and exciting place to be. At the heart of a diverse and ever-changing community, Stoke Park Primary is a wonderful place to work.Our staff survey (January 2024) confirmed that staff are 100% ‘proud to work at Stoke Park’ 100% of staff "enjoy working here" and would recommend working at our school.The successful candidate will be:A positive and enthusiastic addition to our lively learning communityAn excellent teaching assistant with high expectations of self and all children; someone who is committed to raising standards of learning and achievementAn inspirational person who is able to motivate all pupils to learn; someone who is genuinely interested in children learning in a creative and engaging way.Experienced and committed to positive behaviour management strategies.Personable, approachable and able to build positive working relationships with adults and children.Solution focused and resilient; someone who can offer and receive support as part of a team.A passionate team player who will play an active role in all aspects of school life and contribute to the development of our school.What we offer:A friendly and collaborative team of professionals who care about each otherCreative, enthusiastic children with amazing ideas, who will make you smile on a daily basisA supportive and encouraging leadership team who value integrityThe opportunity to work with other professionals across Cathedral Schools TrustTraining and development opportunities for all staffThe chance to make a real difference to the lives of our children and families.Visits to the school are welcome and encouraged. Please contact the office to arrange an appointment.Closing date: Sunday 20th October 2024, midnightInterviews: Thursday 24th October 2024Safeguarding statement: Stoke Park Primary School is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. All posts at Cathedral Schools Trust are subject to pre-employment checks including, but not limited to, initial and periodic enhanced level checks with the Disclosure and Barring Service.The school may carry out online searches on shortlisted applicants and all applicants will be required to provide details of their online profile, including social media accounts, as part of the interview process.The post is exempt from the Rehabilitation of Offenders Act 1974. The school is therefore permitted to ask job applicants to declare all convictions and cautions on a self declaration form in advance of attending an interview (including those which are "spent" unless they are "protected" under the DBS filtering rules) in order to assess their suitability to work with children. Cathedral Schools Trust is an equal opportunities employer and recognises the strength in diversity. Our schools have a wide range of cultural, socio economic and religious influences and we use this to ensure that we broaden our understanding of each other and the world.Applications are welcome from all suitably qualified candidates regardless of race, colour, nationality, ethnic or national origin, religion or religious belief, sex or sexual orientation, gender reassignment, disability or age, and maternity, marital or civil partner status. We particularly encourage applications from under-represented groups.

Overview

This is an exciting role here at the Brandon Trust to join our support services area and an opportunity to gain skills and experience in both business management and charity governance.

In this role, you’ll assist the Governance and Impact Manager to lead the development and delivery of a business management function for Brandon which will support the effective running of the organisation. You will be part of a small and dynamic team who will be key partners to the Board of Trustees and the Executive Leadership Team.

This is a full-time role where you will be required to work both from home and in our office based in Bristol at least 2-3 days per week.

About the role

The Business Support Officer will play a vital role in supporting Brandon’s performance and governance architecture and all associated systems and processes. This will mean providing high quality administrative and business support to key performance and governance forums. The postholder will work closely with different members of the Executive Leadership Team to prepare for meetings, arrange agendas, collate papers and reports, and ensure accurate minutes are taken and actions are logged and followed through.

This role is vital in Brandon’s planning process through which our strategy is translated into plans and projects. This means supporting the development and implementation of plans and monitoring key performance indicators, measures and outcomes.

Key responsibilities of the role are:

• To support the smooth delivery of business management and administration processes throughout the organisation
• To assist the Governance and Impact Manager to ensure that key business management and governance processes are being undertaken on a consistent and timely basis
• To develop and deploy tools for leaders and managers across Brandon that can support the integrity and availability of up to date and timely business information
• To support senior leaders in improving critical business processes that will enhance performance or better manage organisational risks
• To assist the Governance and Impact Manager in developing and maintaining a governance framework, incorporating Board and Committee meetings, Executive Leadership Performance and Business meetings, accurate minute taking and maintaining action logs and supporting risk management processes
• To support the development of key reports ensuring that they are written and compiled effectively for key audiences internally and externally
• To maintain key governance registers and processes
• To plan and deliver activities to support policy compliance
• To work flexibly to provide support for specific organisational projects as and when required

About you

You would have experience operating in a small team and engaging confidently with senior managers and stakeholders, along with experience in multi-tasking and supporting the delivery of basic projects working in an environment in which deadlines are essential.

• Able to manage a high and varied workload through good planning, prioritisation and delegation
• Excellent organisational and administration skills
• Ability to engage with key stakeholders and deal with people at all levels within the organisation
• Excellent computer literacy and proficiency in MS Office (Outlook, Word, Excel and PowerPoint)
• Good written and verbal communication skills including minute-taking
• Ability to schedule and track time sensitive tasks and deadlines
• Attention to detail
• Accurate proof-reading skills with ability to ensure documents meet professional standards in relation to spelling, grammar and formatting
• Solution orientated and able to take initiative
• Demonstrate Brandon values and behaviours

The closing date for application is Tuesday 29th October 2024

Successful applicants for this role will require a basic DBS check.

We are an Equal Opportunities Employer and welcome applications from all sections of the community.

We reserve the right to close this vacancy early if we receive sufficient applications. If you are interested, please submit your application as early as possible.

CORP_BT

Brandon exists to enable children, young people and adults with a learning disability, autism, or both, to live life in the way they choose. We provide high-quality, individualised support to around 1,600 people and have a staff team of over 2,000. Operating across southern England and London, support is provided by a widely dispersed workforce, including public spaces and the homes of the people we support.

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Service Desk Technician - North Bristol (Hybrid) - £23k-£30k

I am seeking a Service Desk Technician to work within an established team, supporting a host of external clients on their IT needs. The successful Service Desk Technician will provide IT Support through email, ticketing system, or phone to a network of external customers. You will be working within a skilled team, escalating tickets when needed and ensuring you stick to the agreed service level agreements.

Benefits:

• 24 days holiday + bank holiday increasing over time
• Your birthday off
• 4% pension contribution
• Enhanced maternity and paternity leave
• Electric car salary scheme
• Life insurance
• Healthcare Cashplan
• Social events

As the successful Service Desk Technician, you will have experience in some of the following:

• Experience in an MSP
• Have a relevant qualification in IT
• Experience in supporting Microsoft office
• A good understanding of the basics of networking
• Experience with Active Directory, DNS, DHCP
• Excellent customer service skills
• Excellent communication skills both written and verbal

This is an urgent vacancy, so please apply early to avoid disappointment.

If you are interested in the role of Service Desk Technician or are looking for something similar, please contact Alex MacDermott directly.

If you are interested in this position please click 'apply'.

Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors.

Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

TSB Bank Plc


Job Title: Customer Service Consultant (Money Confidence Expert)Function: Branch BankingLocation: BristolHours: Full Time 35 Hours. Flexible between 8am and 8pm Monday to Saturday on a rotational basisSalary: £25,288 (£23,200 base, plus cash allowance of £2,088) and excellent benefits At TSB, we're all here to give money confidence to our customers and communities. Wherever you work in TSB, you can make a real difference to your career, our business, and the wider community.We are looking for someone who is passionate about customer experience. How you’ll make a differenceAs a Money Confidence Expert, you’ll help personal and business customers build confidence in using the different ways they can bank with TSB. You’ll show and help them get the most from their channels of choice, so their everyday banking is easy and convenient. Through face-to-face interactions, telephone and video banking, you’ll build and deepen customer relationships by getting to know about them and their unique needs. Being responsible for responding to customer enquiries, addressing their needs, and proactively educating them about our products and services in the most convenient way for the customer. By going the extra mile and offering them financial support that might even change their lives. Building a great relationship, adding that personal touch and making them feel that TSB is the only bank for them. What you’ll bring
- Be great with people; provide exceptional customer service in person, through video calls, and over the phone.
- Have a flair for understanding what customers need and the best way to support them with their current and future goals.
- Ability to help answer questions and sort out problems. 
- Be a strong team player with a collaborative approach, working together to improve overall customer satisfaction.
- Embraces Digital. Develop a comprehensive set of skills, knowledge and behaviours to be proficient at educating and assisting customers to digitally self-serve using their own device or branch tablets with our online banking and mobile App.
Location
- Candidates must be able to commute to other branch locations, typically, a journey from home to work of up to 1¼ hours or approximately 25 miles is considered to be reasonable by TSB.
What we offer in returnWe’ll pay you a base salary of £23,200 from day one, and an excellent benefits package which includes:
- Extra 9% of your salary (£2,088) to either take as cash in your pay or to spend on flexible benefits (dental plan, cycle2work, buying extra holidays, etc.)
- Variable Pay Award (5%/£1,160 on target) based on company performance.
- Fantastic company pension – TSB contributing up to 13%
- 25 days holidays (plus bank holidays)
- Private Healthcare
If this sounds up your right up your street, come and join our team. We make things happen!
We are TSB. Life Made More.

General Duties: Maintain and update training and education management systems for audit and reporting purposes. (Training will be provided). Co ordinate course venues, refreshments and course resources ensuring accurate information is shared with attendees. Providing administrative support to L&D Trainers and Clinical Fellows, which can include reports, organising meetings, and occasional minute taking Responding to general enquiries coming into the office including, telephone, face to face, written inquiries and email, taking & passing on messages as required. Behaving courteously and efficiently at all times, ensuring a positive approach to any difficulties, and that all callers are responded to promptly and politely. Act as a liaison and contact point for the education, training and management team. Deal courteously with staff, patients, relatives and members of the public whilst maintaining confidentiality. Receiving, processing and sorting post, ensuring that it is passed on to the relevant staff member as soon as possible; ensuring that outgoing post is posted on a daily basis. Ensuring that all work done is consistent, and in line with agreed pro-forma, to ensure that all materials originating from the departments are of high quality, giving a professional and reliable service to all staff. Liaise and provide administration support to the Apprenticeship Co-ordinator as required. Liaise with other internal and external services as appropriate . Secretarial and Clerical Support: Prioritise and organise own workload Copy and audio typing of letters and reports as required. Maintain an accurate and comprehensible filing system (paper and electronic). Co-ordinate statistical data and general information as required Maintain up-to-date on line and paper diaries as required. Set up meetings and provide support to book rooms, collate papers. To take minutes (or notes) and produce and disseminate as appropriate. Maintain and order stationery supplies and other stores. Process orders and/or maintenance requests, including raising purchase orders. Other Duties Any other duties as requested which are commensurate with post and grade.