Total 872 Customer Service job vacancies in Bristol, BS34 7QH

Who are Diligenta?

Our vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients' operations. A business that has been described as 'home' by existing employees, we drive a culture that is founded on positive change and development.

Summary of the role:

Lead and inspire a team of Customer Service Representatives to achieve operational goals and deliver outstanding service. As a Team Leader, you'll oversee performance, foster team development, and drive results in alignment with business and client objectives.

Benefits:

• 33 days including Bank Holidays.
• Eligibility for an annual discretionary bonus scheme.
• Personal and career development opportunities to progress your aspirations within the company as well as through our global parent company (Tata Consultancy Services).
• Access to Perks at Work (an online discounted shopping platform) saving you money on a wide range of goods and services, including your weekly food shop, holidays and electrical goods.
• Cycle to Work Scheme & Interest free Season Ticket loans.
• A companywide Wellbeing programme, including an Employee Assistance Programme and other benefits/resources to support your mental/physical and financial wellbeing.
• A comprehensive set of Moments that Matter policies, such as Carer's Leave, Foster Leave and Retirement Leave.
• A contributory company pension scheme where we match your contributions up to 6%, Group Life Assurance ('Death in Service") & Group Income Protection.
• Apply to find out about our other benefits.

What you'll be doing:

• Plan and optimize team resources to align with business goals, ensuring efficient workload management within budgets.
• Regularly review team performance against objectives, identify variances, and take proactive action to meet targets.
• Manage, coach, and develop team members, addressing performance issues promptly and encouraging potential growth.
• Organize and plan team development based on business needs, ensuring members are well-equipped with the skills and knowledge required.
• Implement continuous improvements to enhance team efficiency and effectiveness, applying systems thinking in day-to-day operations.
• Lead the team through corporate changes, maintaining commitment to company strategy, customer needs, and business goals.
• Ensure adherence to company and legal standards to maintain consistent quality output.

What we're looking for:

• Proven people management experience.
• At least 2 years of customer service experience, ideally within financial services or life and pensions industries.
• Strong planning and organizational skills.
• Excellent communication and relationship-building abilities.
• Analytical and problem-solving skills.
• Understanding of processes, systems, and product knowledge.
• Awareness of commercial considerations and regulations.
• Knowledge of FSA compliance regulations to ensure no breaches.

If you need any help or adjustments for any stage within the recruitment process due to health, disability, or any other reason, please let us know.

Ready to take the next step in your career? Apply today and become part of our innovative team!

Care Assistant

Bedminster area

From £12.56 per weekly pay

Hours are within school time 09:00-14:00/15:00

At the request of our client, we require females only

Drivers are essential

About Prestige Nursing & Care Bristol

Bristol branch prides itself on the care they deliver in and around the community, with colleagues and clients having been with us for over 15 years! Whilst our branch is situated in the lovely village of Bristol, much of our work is in and around our towns and villages within the area. We offer a variety of care services; however, we do pride ourselves on the excellent support and care we deliver to our clients, specialising in homecare and complex care.

What our client is looking for

Our male client is looking for caring, reliable and experienced care assistants to support him with his day to day life. Our client requires support with accessing the community. He loves to go out for lunch with his carers which you will be provided with. He is looking for female carers that can drive. Hours are within school time 9-2/3pm.

Do you need experience?

As much as this is preferred, we do offer an excellent care certificate training programme for anyone who is new to care.

Your role will include

• Medication management and administration
• Help around the house
• Personal care
• Continence care
• General emotional support

What we offer:

• A variety of shifts to suit your lifestyle
• You will be paid the National Minimum Wage for all attended training sessions and shadow shifts.
• Work with our own clients, no agency work.
• Pension scheme
• Blue light card
• Free DBS check
• Enhanced Maternity/Paternity and Adoption schemes
• Continued professional development to support you & your career
• Weekly Pay
• Holiday Pay
• Refer a friend with the Care Friends mobile app and earn extra money - T&C's apply
• Employee Assistance line - available 24/7 and fully confidential for our staff
• Support from your local branch team and out of hours support.

We're looking for:

• Excellent communication skills
• A full UK driver's licence & your own vehicleis a requirement
• Good professional and personal references

Want to find out how you can make life better for yourself and the people you care for?

In line with CQC & Care Inspectorate regulations, we require and will undertake Enhanced DBS/PVG, Right to Work, Reference and Employment History checks in line with Government guidelines for this role and safer recruitment best practice. Whilst we endeavour to keep the recruitment process as short as possible, due to the nature of these important checks there may be extension to timelines. All our clients are equally entitled to have their needs met in a safe, fair and balanced way. Prestige Nursing & Care colleagues are responsible for promoting Equal Opportunities for all and for challenging any behaviour or practice which discriminates against any client or colleague on the grounds of race, religion, disability, age, gender, sexual orientation, identity or any other perceived difference.

You may be asked to provide your employment details through HMRC.

As a Company we are unable to provide Sponsorship for overseas candidates. Applicants must have proof of right to work in the UK. It is a requirement to provide an overseas police check dated within the last 3 months of being in the UK if you have lived outside of the UK for longer than a year in the last 5 years.

By submitting your details, you acknowledge that Prestige Nursing is collecting, processing, and using your personal data for managing your application. For more information, please visit our Candidate Privacy Notice on our website.

Prestige Nursing & Care reserve the right to close this role early

#INDBAU24

We are recruiting for an IT Service Desk Supervisor to join our IT team in Bristol. The IT Service Desk Supervisor reports to the Head of IT Operations and is a key member of the IT Operations Team and the IT Service Delivery Team. They manage a small portion of the IT Service Desk Team, (around 4 to 5 Analysts) who provide first and second line support services within core service hours, plus out-of-hours emergency first and second line support. They deliver support, maintenance and troubleshooting of all applications, IT services and end-user compute and back end infrastructure. This is a hybrid role with around 2 to 3 days per week in our Bristol Head Office.

Your Role

As an IT Service Desk Supervisor, the main purpose of your role is role is ultimately the provision of IT Support to TLT, this includes:

• Provide line management for a small number of Tech Experts to ensure that all IT related issues are dealt with efficiently and expediently. Act as mentor and coach, ensuring that the skill and knowledge of each team member is maintained and extended.
• Providing support duties for the business, the Service Desk is open between 07:30 and 18:00 and providing out of hours support as part of the out of hours rota.
• Call Handling - Being available to take inbound and outbound phone calls from/to our employees and partners, clients and other external parties, meeting KPI targets and delivering excellent customer service.
• Incident Management - manage escalations from the team and log all incidents and service requests in the IT Service Management tool ensuring detail is captured and updated through the lifecycle.
• Investigate technical issues; provide solutions or workarounds to ensure minimal impact to all our stakeholders.
• Provide advice and guidance in relation to all TLT IT systems such as user permissions and account creations; configure and install hardware, including PC’s, Laptops, Thin Clients, Tablets and Mobile Phones
• Problem Management - escalating major incidents quickly and efficiently to the IT Technical Support Team Leader or to the third line support and manage communications between 1st and 2nd line teams and the wider business with regard to known problems.
• Educate and upskill Tech Experts to improve the ability to achieve first time fixes and contribute to knowledgebase articles
• Desktop Support - carry out regular site visits in remote offices as required, maintain and prepare deployments of new hardware to the estate, provide IT sign off for changes to VDI image provisions.
• Support a diverse infrastructure estate across 7 office locations.

Your Skills and Experience

• At least four years' experience working within a professional and busy IT Service desk.
• At least two years’ experience of working in a similar position leading and managing a small team of Tech Experts would be an advantage
• Excellent customer service and communication skills; Ability to remain calm under pressure; Attention to detail; Excellent troubleshooting and problem-solving skills; Ability to prioritise and use initiative
• Working experience of ITIL and ISO270001 processes and procedures.
• Exposure to a wide variety of technology, ideally including:
• Document Management Systems (iManage / Interwoven)
• Practice Management Systems (SOS Connect / Practice Manager)
• Case Management Systems (Solcase, Envision, K2 Blackpearl)
• Digital Dictation Systems (Bighand)
• Microsoft Windows (7, 10) and Microsoft Office (2003, 2010, 2013)
• Telephony Systems (Mitel, NuPoint, Redbox) and Mobile Telephony Systems. (MobilerIron)
• Comprehensive understanding of Active Directory, Microsoft exchange
• Proven Leadership skills

Your Team

Our IT team makes sure our capabilities match our ambition. We are always looking to challenge convention in the way we use technology. We are a digitally enabled and data-driven firm, and we use technology to continually adapt our approach to meet our clients’ changing needs. Our IT team consists of developers and technical professionals, 1st, 2nd and 3rd line analysts who provide support for all of our people, a management team and Information Security, who ensure we are continually improving business processes, best practice and policies. We provide training our people to make sure everyone at TLT can work together, and with our clients, as effectively as possible.

About TLT

Fast paced, fast growing and forward thinking, TLT is the law firm that helps clients stay one step ahead, and we do the same for our people.

We work with high profile clients in innovative secto

Proud member of the Disability Confident employer scheme

Join Cera as a Care Assistant in Bristol. You'll be supporting us on our mission to transform social care and enable more people to live longer, healthier and happier lives in their own homes.

Are you kind? A people person? Love making a difference in people's lives? Then we can offer you the perfect role as a Carer, where you will genuinely make a difference, every day! No experience is required.

We're recruiting part-time and full-time care assistants to support our clients at home. We have work available in Bristol and surrounding areas.

We have a flexible approach for shifts including mornings, days, evenings and nights - you'll usually have every other weekend off for work-life balance.

Our benefits include:

- Guaranteed hours are available

- Enhanced bank holiday rate of£17.55 (£23.40 Christmas & New Year)

- Holiday pay and pension scheme

- Free DBS/PVG, company mobile phone and uniform provided

- Paid mileage between visitsat 45p

- Access to our benefits & discounts platform WeCare, alongside being eligible for the Blue Light Card Scheme - offering you thousands of discounts on high street shopping, your weekly food shop, eating out and family activities.

- Enhanced maternity (12 weeks full pay), paternity and parental leave policies

- An industry-leading career development pathway, including the Care Certificate and NVQ's, there is plenty of opportunity for progression - 50% of our salaried roles are filled internally.

- Wellbeing support - including employee assistance programme, mental health first aiders, healthcare cash plan and free eye tests & contribution to the cost of glasses.

- Extra earnings through our referral scheme Care Friends - £500 per referral

Join Our Caring Community

Whether you already have previous professional experience, you've cared for a loved one or you simply enjoy supporting others, your compassion, patience, and understanding are exactly what we need. It's your values and kindness that matter most and we will provide all the training you need.

Your responsibilities may include assisting with personal care including continence support, washing and dressing, managing medications, cooking or preparing hot meals, and helping with domestic tasks. But your true impact lies in the companionship, reassurance, and joy you bring to the lives of those you care for.

Cera makes caring easier with Cera Tech

We've brought homecare into the 21st century, by developing technology that streamlines administrative tasks, enhances outcomes, and allows you to focus on the most important part of your role - caring for our clients. Our predictive technology and risk alerts empower our care teams to make informed decisions and act quickly, resulting in fewer hospitalisations and reduced fall risks for those we care for. You really can care better as a member of our team.

If you are looking for a truly rewarding role, where the companionship and comfort you provide will bring smiles and a sense of safety to those you care for - then apply today!

Please note this role is subject to a DBS check and you must have the right to work in the UK. We are an equal-opportunity employer, celebrating diversity and fostering an inclusive environment for all employees.

We have a fantastic opportunity for an experienced Receptionist to join a prestigious Tier 1 Contractor on a temporary basis for the next three weeks based in Nailsea, Bristol. You will be responsible for management of documents, staff diaries and point of contact for visitors.

Utilising your previous experience within a similar role, preferably within a construction/civil engineering background. Your duties will include signing in and looking after visitors, organising meeting rooms & events, overseeing of several staff members diary's, answering the switchboard and managing a inbox. Looking after documents within a document controller position at times

For more information please apply today and send an up-to date copy of your CV to cspiers@fr-group.co.uk or contact Claire Spiers at Fawkes & Reece in our Southampton office on 07749578588.

Join Cera as a Care Assistant in Bristol. You'll be supporting us on our mission to transform social care and enable more people to live longer, healthier and happier lives in their own homes.

Are you kind? A people person? Love making a difference in people's lives? Then we can offer you the perfect role as a Carer, where you will genuinely make a difference, every day! No experience is required.

We're recruiting part-time and full-time care assistants to support our clients at home. We have work available inBedminster, Whitchurch, Kingswood, Brislington, Bishopsworth and surrounding areas.

We have a flexible approach for shifts including mornings, days, evenings and nights - you'll usually have every other weekend off for work-life balance.

Our benefits include:

- Guaranteed hours are available

- Enhanced bank holiday rate of£17.55 (£23.40 Christmas & New Year)

- Holiday pay and pension scheme

- Free DBS/PVG, company mobile phone and uniform provided

- Paid mileage between visits

- Access to our benefits & discounts platform WeCare, alongside being eligible for the Blue Light Card Scheme - offering you thousands of discounts on high street shopping, your weekly food shop, eating out and family activities.

- Enhanced maternity (12 weeks full pay), paternity and parental leave policies

- An industry-leading career development pathway, including the Care Certificate and NVQ's, there is plenty of opportunity for progression - 50% of our salaried roles are filled internally.

- Wellbeing support - including employee assistance programme, mental health first aiders, healthcare cash plan and free eye tests & contribution to the cost of glasses.

- Extra earnings through our referral scheme Care Friends - £500 per referral

Join Our Caring Community

Whether you already have previous professional experience, you've cared for a loved one or you simply enjoy supporting others, your compassion, patience, and understanding are exactly what we need. It's your values and kindness that matter most and we will provide all the training you need.

Your responsibilities may include assisting with personal care including continence support, washing and dressing, managing medications, cooking or preparing hot meals, and helping with domestic tasks. But your true impact lies in the companionship, reassurance, and joy you bring to the lives of those you care for.

Cera makes caring easier with Cera Tech

We've brought homecare into the 21st century, by developing technology that streamlines administrative tasks, enhances outcomes, and allows you to focus on the most important part of your role - caring for our clients. Our predictive technology and risk alerts empower our care teams to make informed decisions and act quickly, resulting in fewer hospitalisations and reduced fall risks for those we care for. You really can care better as a member of our team.

If you are looking for a truly rewarding role, where the companionship and comfort you provide will bring smiles and a sense of safety to those you care for - then apply today!

Please note this role is subject to a DBS check and you must have the right to work in the UK. We are an equal-opportunity employer, celebrating diversity and fostering an inclusive environment for all employees.