Total 123 Customer Service job vacancies in Camberley, GU15 3NQ

Our Family Hubs are a local support centre for families with children and young people aged 0-19 years, (aged 25 with Special Educational Needs & Disabilities (SEND)).

They are a place:

• to get help, information, advice, guidance and support to overcome difficulties and build stronger relationships.
• that provides a multiagency offer that can be accessed face to face or virtually.

Please note : You'll be based in the Stafford Family Hub, however you will be required to cover any of the other sites across the south of Staffordshire in the event of holidays or sickness so you will need to be able to travel throughout the county when needed.

The hours of work are 8.30am-5pm Monday to Thursday, 8.30am - 4.30pm Friday.

Main Responsibilities

You will provide excellent customer care and a professional reception service meeting and welcoming families, children and young people ( 0-19 years) into our Family Hubs.

You'll also be:

• managing incoming telephone calls, emails and enquiries about services
• registering new service users and signposting to relevant activities and provision within the district.
• data inputting.
• provide information, advice and guidance.

The Ideal Candidate

You'll have:

• good organisational skills and experience of using a wide range of IT systems including MS Office.
• good communication skills because you’ll interact with lots of people on the phone, in person and by email
• a flexible approach to work as sometimes things can change, and so you’ll need to be able to prioritise work and sometimes change tasks quickly
• a passion to always give the best service

Please ensure that you outline how your skills and experience meet the person specification within the supporting statement of your application.

For further information please contact Kate Tomson-Rayner kate.tomson-rayner@staffordshire.gov.uk

Interviews will be held on the 5th December 2024 at Stafford Family Hub ST16 3NQ

Our Recruitment Process: We anonymise applications during shortlisting to ensure only relevant information is considered. Please complete your application fully with evidence of essential qualifications, alongside the supporting statement, to highlight what you’ll bring to the role.

About Staffordshire County Council

We are no ordinary county council:

Our Values:

The core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively.

Our values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy:

We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future.

We look forward and race ahead - that goes for your career too.

Our benefits:

We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance.

In addition to your salary, as a member of staff, you will have access to Our rewards and benefits - Careers at Staffordshire

Our recruitment process:

As an Authority we are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.

Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all background and communities

As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the minimum criteria for the post.

As you’ll know safeguarding and promoting the welfare of our children and young people/vulnerable adults is important to us and that’s why this position is subject to a criminal record check from the Disclosure and Barring Service. If applicable you should disclose details of unspent and unfiltered spent reprimands, formal warnings, cautions and convictions in your application form.

Proud member of the Disability Confident employer scheme

Service Advisor
Camberley, Surrey
£28,200 per annum
Service Advisor - Well Established CAR Dealership- Just Opening a Brand new Dealership - NO UP SELLING TO BE DONE or TARGETS to Hit
* Basic salary up to £28,200 (& No Bonus's to TRY and hit)
* NEW & Prime Location
* Stable Team
* Great Brands
Our client is a part of an independent dealership group that represents many reputable Brands in the world. Our client is seeking a New Service Advisor to work at their Brand New Dealership, ideally from a motor trade background (not essential)
You must have exceptional customer service skills to work within this independent dealership, you will not need to sell to clients as this is a Warranty Site.
The Role:
Already enjoying the benefits of a successful cohesive team, this service centre requires a determined and proactive Service Advisor capable of making decisions with integrity, and building relationships and rapport with an increasing client base.
Working in a team of other service advisors you will be a key member of a stable and high-performing team.
Candidate Requirements
* Previous experience in a Customer Service role
* Organised and Punctual
* Strong Communication
* Great Telephone Manner
Working Days
* Mon-Fri, No Weekends

ABOUT THE ROLEAs a Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support. Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager. You can also expect to support the clinical team in a specific area, such as medication, assessments, care plans or care reviews. Like everyone here, as a Senior Care Assistant, you'll always respect the dignity and preferences of our residents as well playing your own part in creating an environment that's warm, welcoming and vibrant. ABOUT YOU You should have an NVQ Level 3 or Advanced Diploma in Health & Social Care to join us as a Senior Care Assistant. We'll also need to see that you have specific knowledge of clinical care for the elderly. We're looking for people who are warm-hearted, compassionate and committed to giving each resident individualised care and support. You'll have the opportunity to develop your career through ongoing training opportunities, so there's no limit to how far you can go with us. Many of our Senior Carer Assistants progress into Care Practitioner, Regional Carer or nursing roles. REWARDS PACKAGEIn return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your motivational and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

ABOUT THE ROLEAs a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. You'll assist with daily living, providing support and companionship and sharing great moments and memories too. It's a chance to bring your dedication and compassion to a fulfilling environment. Every day will be different, so you can expect to undertake work that's as varied as it is rewarding. As a Bank Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring that each of our residents has one-to-one time. It's an opportunity to put your skills to meaningful use and develop your career. ABOUT YOUTo join us as a Bank Care Assistant you'll need to have some experience of caring for older people, a can-do approach and excellent communication skills. Your empathy and warm-hearted approach will shine through, but above all, you'll have the compassion needed to deliver the highest standard of care and support for all our residents. In return we'll provide all the training you need to thrive. REWARDS PACKAGEAs well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary. If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

ABOUT THE ROLEAs a Weekend Receptionist at our Barchester care home, you'll provide the warm welcome that helps to make sure every resident and visitor feels at home with us. As the first point of contact for almost everyone who comes to the home, you'll have a vitally important part to play in creating a positive and friendly environment. The role of Receptionist with us is very varied. You can expect to answer phone calls, greet visitors, manage the reception area and show prospective residents and their families around. We might also need you to carry out some administrative tasks, like typing, photocopying and filing. ABOUT YOUYou'll need to be professional, caring, courteous and well organised to join us as a Receptionist. You'll take a real interest in our residents and go out of your way to make every visitor feel at home. No formal qualifications are required but you will need a good telephone manner and strong communication skills. REWARDS PACKAGEAs well as a competitive salary, Barchester offers one of the best rewards packages in the care sector. Your generous benefits would include: Free learning and development Automatic enrolment into our profit share scheme A range of holiday, retail and leisure discounts Unlimited access to our Refer a Friend bonus scheme If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

ABOUT THE ROLEAs a Bank Housekeeping Assistant at a Barchester care home, you'll help to create a warm and homely environment that enables us to meet each resident's unique needs. Keeping the home clean and safe is no small task, which is why the role of a Bank Housekeeping Assistant is so important. The variety of housekeeping and cleaning tasks you carry out will ensure everyone can enjoy a clean, tidy and welcoming environment. This means you'll have a direct impact on our residents, their visitors and all the staff working to support them. ABOUT YOUTo join us as a Bank Housekeeping Assistant you'll need a caring nature, personable approach and good practical skills. Just as importantly, you should be reliable and keen to use your attention to detail to make a positive difference. In return we'll provide all the training you need to thrive. REWARDS PACKAGEAs well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary. If you'd like to use your attention to detail and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

ABOUT THE ROLEAs a Bank Registered Nurse at a Barchester care home, you'll look after the physical, psychological and social needs of our residents to help us deliver the quality care they deserve. We'll look to you to create a safe and supportive environment for residents with range of physical and mental needs, whilst also relying on your professional judgement to make critical clinical decisions. You can expect a wide range of responsibilities, from developing tailored care plans to providing medicine safely and delivering excellence across everything you do. As a Registered Nurse (RGN), you'll have the freedom and autonomy to do things the right way and be truly valued and respected for what you do. ABOUT YOUYou'll need to have current NMC registration and a good knowledge of the most up-to-date clinical practices to join us as a Registered Nurse (RGN). Experience of producing well-developed care plans and detailed risk assessments is important too, as is an understanding of regulatory frameworks, including DoLs/MCA and Royal Pharmaceutical guidelines. Dedicated and compassionate, you'll pride yourself on your person-centred, thoughtful approach to nursing. REWARDS PACKAGEAs well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary. If you'd like to use your clinical and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding and empowering place to be.

Please see Supporting Documents for full Job Description, Person Specification and list of responsibilities

Job description
Looking for the next step in your career?

Develop and grow as a Care Manager for Alina Homecare Disability Support and be a part of our vibrant leadership Team in Camberley.

As a Care Manager you’ll support and supervise a Supported Living Team ensuring the efficient and professional running of our services.

You’ll be…

Supervising your Team – supporting your Team so they flourish in their roles
Building relationships – collaborative working is one of our core values
Leading by example – ensuring your services are well organised, following internal & relevant policies and procedures including health & safety at all times
Promoting our high quality standards – we have a strong reputation for high quality person-centred support
Proactive – continuously seeking ways to make a positive difference to the people we support
Supporting business development – attracting new clients to our Camberley services
Deputising – in the absence of the Registered Manager
You’ll enjoy…

- 24/7 support – for your health and mental wellbeing

- Pension – to help you prepare for the future

- Great perks – big discounts on top brands

- Refer-a-Friend – earn £300 bonus (T&Cs apply)

- Paid ongoing training – allocated time to participate in training to gain qualifications

- Flexibility – variable working hours

You’ll need proven experience in…

- The learning disability or supported living care sector at a similar level

- Strong leadership, excellent communication and motivational skills

- Building strong relationships with key stakeholders

- Understanding person-centred care and support provision

- The ability to prioritise and multitask at all times

- IT and rota systems (desirable)

All roles are subject to proof of eligibility to work in the UK, satisfactory references and an enhanced DBS check. You’ll also need a full UK driving licence and access to a vehicle.

Apply now to be a part of our fantastic Team and make the ‘Alina Difference’ through our focus on quality and compassion!

Job Types: Full-time, Permanent

Pay: £30,160.00 per year

Work Location: In person

Earn competitive pay + develop and grow with a company that cares about you!

If you’re outgoing, friendly and passionate about people, you could make a real positive difference as a Support Worker in the Alina Homecare Disability Support Team in Camberley.

You’ll be supporting people with learning disabilities, autism and mental health to lead meaningful and fulfilling lives within their community.

You’ll be…

Encouraging – promote independence where possible & encourage service users to achieve personal goals
Supportive – provide support to ensure the safety & wellbeing of people relying on our services
Compassionate – communicate well with service users using their chosen methods to support individuality
Observant – monitor & report any changes in health or circumstances of a service user to management
Engaging – support service users to engage in the local community from going shopping to attending events
You’ll enjoy…

Guaranteed hours - Full time hours
Exclusive staff discounts – offers on top brands
Local work & paid mileage – short commutes helping local people
Excellent career opportunities – develop yourself and your career
Paid ongoing training – from our exclusive Training Academy Team
Paid holiday – to support your personal life
24/7 support – for your health and mental wellbeing
Pension – to help prepare for your future
Refer-a-Friend scheme* – earn £300 for every friend that starts with us *T&C's apply*
You’ll need…

Willingness to work towards Level 2 Diploma or above in Health & Social Care
Good understanding of working with individuals with a learning disability and autism
Commitment to providing quality care and support
Strong communication and interpersonal skills
Patience, compassion and a motivational attitude at all times
A responsible, dedicated and flexible approach to work
Competent IT knowledge and computer skills
No previous experience or qualifications are required. When you join, you’ll receive advanced training from our exclusive Training Academy where you’ll learn how to deliver high quality support.

All roles are subject to proof of eligibility to work in the UK, satisfactory references and an enhanced DBS check.

Apply now to be a part of our fantastic Team and make the ‘Alina Difference’ through our focus on quality and compassion!

Job Types: Full-time, Permanent

Pay: £11.60-£12.10 per hour

Job description

Ready to be a leader? Take your first step with us as a Team Leader for Alina Homecare Disability Support in Camberley.

Lead a vibrant Team of Support Workers delivering high quality, person-centred care for the people we support.

You’ll be…

Supervising your Team – supporting your Team so they flourish in their roles
Promoting our high quality standards – we have a strong reputation for excellent person-centred support
Creating & updating records – such as care plans and risk assessments, ensuring adherence company policies and procedures
Proactive – supporting service users to become a part of their community and attend leisure events
Encouraging personal development – helping service users develop valuable life skills
You’ll enjoy…

Exclusive staff discounts – offers on top brands
Local work & paid mileage – short commutes helping local people
Excellent career opportunities – develop yourself and your career
Paid ongoing training – from our exclusive Training Academy Team
Paid holiday – to support your personal life
24/7 support – for your health and mental wellbeing
Pension – to help prepare for your future
Refer-a-Friend scheme* – earn £300 for every friend that starts with us *T&Cs apply
You’ll need proven experience in…

Building relationships and being accountable
Strong communication and interpersonal skills
Being patient, compassionate and having a can-do attitude
Having a responsible, dedicated and a flexible approach to work
All roles are subject to proof of eligibility to work in the UK, satisfactory references and an enhanced DBS check. You’ll also need a full UK driving licence and access to a vehicle.

Apply now to be a part of our fantastic Team and make the ‘Alina Difference’ through our focus on quality and compassion!
Experience:
providing care: 1 year (required)
supervisory: 1 year (preferred)
Licence/Certification:


Driving Licence (required)
NVQ Level 2 Health & Social Care (preferred)

Housing Support Worker
Salary: £26,544
Location: Long Eaton
Hours: 33 hours / 2 sleeps
Shift Breakdown: 9:45am-12am - sleep-in - 7:30am-10:45am - finish shift, on a 3-week rolling rota
Essential - you will not be considered should you not hold a UK Driving Licence

Are you looking for a new role that will give you variety and a sense of achievement?
I am looking for a Housing Support Worker who has a background in supporting adults who are homeless or at risk of becoming homeless. You will become part of an amazing team who will support service users in their journey to allow them to live independently and re-engage within the community. If this sounds like the role for you, I would love to hear from YOU today!

I am in partnership and collaborating with a fantastic national client who are a registered care and support charity, who specialise in delivering homes, services, and innovation for the most disadvantaged communities in the country and provide support to vulnerable adults. They aim to provide the very best service, and they would love YOUR help to continue that vision.

Salary and Benefits
For your hard work and commitment, you will be paid a salary between £26,544, and a very desirable employee package which includes; enhanced annual leave of 35 days, enhanced sickness pay based on your length of service, flexibility surrounding hybrid working, access to our National Wellbeing Lead and Wellbeing Champions, Employee Assistance Programme, team initiatives, pay-care employee benefits service, personal development, optional overtime, refer a friend scheme, passion about EDI strategies, work place pension, social media posts to celebrate achievements, and much more!

Overview of the Role
The client is looking for a full-time Housing Support Worker to provide person centred support to customers, reporting any safeguarding concerns in line with policy and procedure. To support customers with life skills and empower them to make a positive contribution to society and become self-sufficient; this includes recording case studies that reflect achievements of outcomes.

Key Responsibilities:
Providing a flexible, responsive service which operates in a timely and person-centred manner
Signposting customers to relevant sources of information, support, guidance, and advice
Effectively working in partnership with external agencies for the benefit of customers
Completing and following clear risk assessments, and adhering to the organisations Health and Safety Policy
Completing and maintaining accurate records in line with the requirements (including detailed support plans, risk assessments and regular checks).

Required Experience
Experience supporting people sustain their tenancies, working with vulnerable people who have been subject to homelessness or substance misuse

Is your current role related?
If you are interested in this position, and you come from the following areas and job roles, I would LOVE to talk to you too!
Criminal Justice, Police, Prison & Probation, Children & Young People's services - if you work with ex-offenders, or supporting those at risk of re-offending, or if you work with young people or young adults who have experience of gang violence, or are care leavers, please do apply!

Interested? For immediate consideration, click apply now!

Job Purpose To take full responsibility of the day to day operations and future growth of NHUCs UTCs, working with a high level of autonomy as a Senior Leader reporting directly to the Executive team. Main Duties and Responsibilities Professional To rapidly establish and then maintain excellent working relationships with the leadership and operational teams of our contract holders (HHFT and FHFT) To establish effective working relations with all members of the multidisciplinary team to promote good communication and a multidisciplinary approach to patient care. Ensure UTC policies and procedures are up-to-date and that all staff comply to agreed policies and maintain best practice Participate in the investigation of accidents, incidents and complaints; implement corrective action where necessary in consultation with the governance team To manage conflict promptly and effectively, supporting and promoting effective working relationships within the multidisciplinary team and initiating and evaluation any action plans. Ensure the maintenance of a safe working environment and that all areas have a named Health and Safety representative. To ensure that COSHH and Infection Control policies are implemented and that every effort is made to identify and minimise potential risks/hazards. Implement audit and benchmarking processes, quality road maps, and making improvement as required. To be responsible for undertaking risk assessments in line with NHUCs Risk Management Policy. To be responsible for the implementation of safe working practices as required by Health and Safety at Work Act and ensure the staff in UTC are maintaining accurate and contemporaneous training records. Operational Management To be responsible for the day to day effective and efficient management of UTC staff, support staff and equipment within the department. To continually assess and model skill mix and patient demographics to ensure capacity is optimized To manage all income and expenditure for the UTCs, assess the financial position on an ongoing basis and work with the finance team on preparation of budgets and forecasts Direct and manage all aspects of the department on a daily basis to ensure smooth and safe running Lead and support systems of induction, staff appraisals and management to allow for appropriate developmental activities. Act as the central point of contact for both internal and external stakeholders Attend regular group meetings external to UTC as required to ensure the UTC has appropriate representation. Responsible in conjunction with the Clinical resource team in ensuring rotas, annual leave and the use of flexible staff are based on the needs and funding envelope of the service Responsible for ensuring all line management activities are completed and followed for operational staff which includes but not limited to absence, annual leave, appraisals To be responsible for ensuring confidentiality and safekeeping of patient records, in accordance with NHUC IG policies and procedures To ensure that there is effective communication in place to allow staff to keep abreast of developments within the organisation by encouraging use of NHUC Connect lead the recruitment and selection of staff in consultation with the Clinical Lead and HR. Participate as an active member of the on call rota. General Ensure key performance indicators are meeting local and national standards, investigate any areas indicating improvement requirement. Ensure internal and external reporting requirements are met To proactively horizon scan for potential business opportunities within the UTC or related areas and submit business cases to push these potential opportunities forwards To innovatively review business on an ongoing basis to improve patient experience and cost effectiveness Undertake mandatory and statutory training as per NHUC requirements and ensure team undertakes the same. Utilise opportunities to develop skills and knowledge further, learn from others, and keep up-to-date with current practice in this field. Provide coaching and development to other members of the team. Demonstrate use of excellent communication skills to support patients and their families in highly stressful situations and to ensure staff are supported to develop these skills. To undertake any other duties required The post holder may be required to work at any of the NHUC sites in line with the service needs. The post holder must at all times carry out responsibilities with due regard to NHUCs Equality & Diversity Policy. To be flexible in the approach to working times, there may be a requirement to work unsocial hours to meet the needs of the business Senior Leadership Represent NHUC in all matters in relation to the UTC with system partners including, but not limited to ICBs and Urgent and Emergency Care partners. Work in partnership with system stakeholders to develop the service. Ability to deputise where required for the Director of Operations Same Day Care Be an active member of NHUCs Executive committees, being wholly responsible for the UTC and contributing to the ongoing organisational strategy Be an ambassador for NHUCs values and behaviours Maintain effective and professional relationships with colleagues and system partners. Information Asset Owner Lead, foster and promote a culture of effective information governance within business area Visibly champion and embed a culture of best practice information governance Understand NHUCs policies and procedures on the use of information and the management of information risk and ensure they are at the forefront of all activities supporting patient care Ensure that own training is adequate and up to date relating to role Ensure that all staff understand the importance of effective information governance and receive appropriate education and training Seek advice from information subject matter experts as required Provide assurance for the business area relating to management of information risk and compliance against policies and mandatory information governance training requirements Policies and Procedures Ensure that all policies and procedures are published within the correct NHUC format Work with Policy owners to ensure that policies and reviewed and updated in within the agreed timescales

Please see supporting documents for a full Job Description, Person Specification and list of responsibilities.

Your new company
Your potential new employer is a well established and successful company, who provides outstanding products and levels of service.

Your new role
You will be joining a very friendly and professional team who all work to common goals and share success. Your duties will be diverse with no two days being the same, including - managing customer orders and queries, distributing monthly reports, updating orders and managing order escalations for key customers, updating and monitoring work in progress reports and customer survey reports, daily coordination of engineering work, tracking order amendments on internal systems, coordinating daily customer updates.

What you'll need to succeed
Our client is seeking to recruit a highly motivated and organised individual who has first-class stakeholder engagement skills. The successful candidate will have gained experience in a similar role, have excellent technology skills, great coordination and planning ability. Due to the nature of the role, this vacancy will be fully office-based at the client site near Farnborough and applicants must have full right to work in the UK already in place.

What you'll get in return
Service Administration, Permanent, Farnborough, Full-Time, Monday to Friday, Fully Office Based. £27K PA, Excellent benefits, Parking available on site. Due to the nature of the role, this vacancy will be fully office-based at the client site near Farnborough and applicants must have full right to work in the UK already in place. What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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