Total 1,641 Customer Service job vacancies in Carrington, Greater Manchester, M31 4RN

Head of Operational Support

Contract Type - Permanent
39 hours per week

Employment Type - Full Time

Clermont Hotel Group offers a rich and diverse portfolio for a range of guest needs, and helps employees forge lasting and successful careers in hospitality. An experienced hospitality company, we offer a warm, guest-centred experience - but we are, at our heart, a people company and strive to connect personally with our guests, partners, investors, and colleagues to create an extraordinary experience for all.

Clermont Hotel Group encompasses unique brands, offering something different for everyone, across our 16 hotels and 5,000+ bedrooms, not to mention our 120+ meeting and event spaces across the capital.

The Role

Reporting to our COO, this role will be responsible for the operational support functions of Food and Beverage, Guest Experience, Security, Health and Safety and Maintenance. This includes how they support and integrate with the hotels in terms of providing guidance, support and technical assistance where required, in order to deliver all areas of the Compass dashboard and to remain compliant.

In addition, the Head of Operational Support will:

* Work closely with Procurement through tendering processes, and subsequent review meetings, in order to ensure that SLA's are being delivered and that hotels are achieving best value. Specifically supporting on the management our third party Housekeeping suppliers

* Work closely with Head of Operational Finance to explore opportunities for cost efficiencies across all lines of the P&L including labour modelling

* Contribute to various operational projects across the business, including being Project Sponsor where instructed by the Chief Operating Officer or Head of PMO

* Ensure that, alongside the brand team, the Brand Operating Standards for each brand are continually reviewed and updated to drive consistency and guest satisfaction, measured on a regular basis, whilst maintaining adequate brand differentiation

* Be the Pillar Lead for the Greener Futures element of the Clermont Hotel Group ESG strategy, which includes chairing quarterly Greener Futures meetings with a focus on Energy, Waste, Water and Carbon initiatives

* Support the Chief Operating Officer in ensuring that robust FF&E plans are in all assets and are being executed on a timely basis

What we look for

* A proven track record of delivery within multiple Hotel General Management roles and ideally in an environment with a strong Food and Beverage focus
* Experience of developing and implementing an effective strategies
* Demonstrable and proven experience of working commercially, creatively and operationally within the hospitality industry
* Experience of working with and influencing key stakeholders to deliver outstanding results

What's in it for you?

* Great development opportunities

* Discounted rates on hotel rooms, food and drink across the Clermont Hotel Group

* Interest free season ticket loans (conditions apply)

* Access to a 24/7 Employee Assistance Program

* Pension and Healthcare Schemes

* Wagestream - get access to earned salary before payday

* Paid volunteering days

* Generous recommend a friend scheme

* Apprenticeships and accredited qualifications up to Level 7 (Master's Degree equivalent)

* Access to discounts and cashback through a huge range of retailers and service providers via our online benefits portal

* Great Recognition program

* ...and many more!

Here at Sugarman Health and Wellbeing, we are looking for a passionate and caring candidate, who are willing to provide care that promotes independence and giving the client the best quality of life. This client is very ambitious, and are looking for somone who are very outgoing, inspiring, and with a good sense of humour.

• Role: Live In Care Assistant
• Location: Manchester
• Shifts: 2 weeks on, 2 weeks off
• Monday to Sunday
• Contract: Full Time
• Speciality: Complex Care
• Start Date: ASAP on completion of recruitment process
• PPE Provided

You would become an essential part of the existing part of the existing care team in this fufilling and rewarding role.

Theory and practical trainign will be provided to ensure you have the correct skills to support this individual. This is an amazing oppurtunity in order to learn and expand your knowledge with new care skills, to help develop your career and experience exciting new oppurtunities.

Benefits working for Sugarman Health and Wellbeing:

• Enhancing the Service Users quality of life
• Ongoing training and development oppurtunities
• Ongoing support from other carers, the Nurse Care Manager, and Registered Manager.
• Weekly Pay
• Paid via PAYE or Umbrella
• Holiday Pay (PAYE)
• Lucrative refere a friend scheme *Terms and Conditions Apply*

What are your duties as a Healthcare Assistant in this package?

• Able to support in Moving and Handling & Personal Care
• Support and maintain all clinical needs
• To be respectful and maintain professional boundaries
• Someone who will go above and beyond for the Service User and staff involved in the package.

Requirements:

• A minimum of 6 months proffessional care experineces
• The right to work in the UK and have the correct documentation for this
• A full enhanced DBS
• An up to date CV with full working history

Interested in applying for this role?

Sugarman Health and Wellbeing is an equal opportunities employer and welcomes applications regardless of sex, age, race, sexual orientation, gender reassignment, marriage and civil partnership, religion and belief, pregnancy and maternity or disability.

#SHWC

The Home...
Welcome to Bedford Care Home in Leigh, where we offer specialist care for Residents with a wide range of needs. We’re fortunate to have six Houses here, each one catering to the bespoke needs of Residents. Located within easy reach of Leigh town centre, visitors can use the local public transport services to get here, and the Home is just 10 minutes from the M6.

Your Responsibilities…


Leading, supervising and training the care team.
General nursing duties-wound care, general observations, blood sugar testing etc.
Being responsible for ordering, storing and administering medication.
Keeping precise, up to date records.
Maintaining the Resident's dignity and respect at all times.
Having a great relationship with the Resident, their families and any other parties in contact with them-Drs etc.


The Day Shift: 08:00 – 20:00
The Night Shift is: 20:00 - 08:00

Our Values…

Care: Do you strive to provide the highest standard of person-centred care?
Compassion: Are you kind and empathetic?
Courage: Are you driven to progress?
Communication: Do you consider yourself a good all round communicator?
Commitment: Are you passionate about excellent care?
Competence: Are you able to work well within a team but also on your own initiative?

In Return we can offer...


NMC pin renewal
Paid breaks
Flexible pay
Free Parking
Competitive pay rates
Paid Family Leave
Free DBS check and uniform
Refer a Friend scheme
Assistance with Revalidation
Skilled training with a qualified Nurse and fantastic opportunities for career development.
Robust Continuing Professional Development




We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age

Your new company

This successful organisation based in Manchester city centre is seeking customer service and retentions advisors to join their team.

Your new role

You will be responsible for upselling and retaining customers. Your main method of contact will be via webchat to customers, but you will also be using email and sometimes via phone. You will also be providing customer support, and being their point of contact. You will have a good understanding of the customer and their needs.

What you'll need to succeed

Your previous experience working within a similar sales environment will help you succeed in this role, including experience within upselling. You are able to build up a good relationship with the customer and understand their needs. You are confident and able to show your personality through your service. You have excellent communication skills, written and verbal, and can cope well with a busy environment. You're able to get to the office in Manchester city centre and are also available to work shifts between the hours of 08:00 - 22:00 including some weekends.

What you'll get in return

You will receive a salary of £23,400 plus uncapped commission. You will also have access to a great benefits package including holidays, hybrid working, pension, free parking and more. You will be working for a successful business that offers a lot of opportunity for development.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

A Learning Support Worker, also known as a Learning Support Assistant (LSA) or Teaching Assistant (TA), is an individual who provides additional support to students in an educational setting. Their primary role is to assist students who might require extra help due to learning difficulties, disabilities, or other challenges.

If you think this could be a career for you, please read on to learn more:

Here are some key aspects of a Learning Support Worker's role:

Support in Learning: Assist students in understanding and completing tasks, offering explanations and guidance on various subjects or specific learning areas. This can be on a one to one or small group basis.

Classroom Assistance: Supporting the teacher in managing the classroom, helping to set up materials, organising activities, and maintaining a safe and engaging learning environment.

Emotional and Behavioural Support: Assisting students in managing their behaviour, emotions, and social interactions within the school environment and wider community.

Liaison with Teachers and Parents: LSA's frequently communicate with teachers, parents, and other professionals (e.g. , speech therapists, occupational therapists, local authority teams) to ensure the student's needs are being addressed effectively and in line with their individual plan.

Administrative and Personal Care Support: Learning Support Workers might help in administrative tasks related to students' progress tracking and reporting and may also be required to support with personal care in some cases.

There are no mandatory minimum qualification requirements for this role, but the best candidates are those who are focused on ensuring that all students receive the assistance they need to thrive academically and personally.

Having relevant experience, such as a background in education, child development, or special needs can be beneficial, as can experience gained from personal situations.

Many Learning Support Workers undergo training or gain certifications specific to the needs of the students they'll be supporting and can build a long career in a sector where your contribution can directly impact the lives of children and young people.

Please apply today to start your new career journey.

We have an exciting opportunity for a Cancer Care Co-ordinator’s to join our clinical oncology Head & Neck team.

Full Time position – Head and Neck Team

The successful candidate will be passionate about making a difference to patients diagnosed with head and neck cancer. If successful you will be offered an opportunity to work within this oncology speciality across varied clinics and patients.

Excellent communication, organisational and prioritisation skills are essential.

The post holder will work alongside the Head and Neck Clinical Nurse Specialists (CNS) /Advanced Clinical Practitioner (ACP) teams, their responsibilities will include
• Assisting the CNS /ACP team with the facilitation and implementation of Holistic Needs assessment within the disease group.
• Responsible for triaging phone calls and emails to the CNS /ACP service.
• Providing support with administrative services including referrals to Macmillan and District Nurses.
• Attend relevant clinics with the CNS/ACP team and interact with patient and relatives.
• Willing to undertake relevant training days within the disease group and cancer pathway.
• Willing to attend relevant MDT sessions if needed.
• Signposting patients to relevant services

You will be part of a core team of CNS and ACPs within a wider team of consultants, registrars, speech and language therapists, dieticians, and research staff.

The Head and Neck team provides a comprehensive service to patients at all stages of their cancer journey. These patients may be receiving treatment with curative or palliative intent as well as best supportive care.

DUTIES AND RESPONSIBILITIES
• Provide administrative support to the CNS/ACPs.
• Maintain the patient Database and ensure all of the information is up to date and accurate
• Order supplies and patient information as requested by the CNS/ACPs. Assist the CNS/ACPs with the management of the patient pathway ie ensuring that appointments have been requested and booked.
• Organise and prioritise the designated workload in order to meet the needs of the service. Assist the CNS/ACPs with handover of patient care to other teams in order to facilitate safe and effective transition of care. Communicate effectively with a range of patients and health and social disciplines. This may include a variety of methods, such as electronic or in person.
• Triage telephone and email enquiries, using criteria agreed with the core team.
• Ensure patients/carers know how to contact the service when their condition / needs have changed, including out of hours.
• Provide general information and support about cancer services, using Trust approved literature. Sign-post patients and relatives/carers to appropriate services such as Maggie’s and Macmillan in order for them to speak to professionals who are able to discuss issues knowledgeably and impartially.
• Demonstrate the ability to recognise situations that require rapid response from a health care professional (CNS/ACPs or doctor) and respond appropriately. Evaluate outcomes of care delivery with the registered practitioner.
• Act as an advocate and facilitator for patients; linking with CNS/ACPs to resolve any issues.
• Ensure accurate documentation of patient care in accordance with hospital policies and standards.
• · Assist the CNS/ACPs with the roll out of Holistic Needs Assessment and electronic patient outcomes (eproms) within the disease group



Professional/Clinical Leadership:
• To act as a role model to colleagues, and be an effective resource to patients, carers and colleagues.
• Support clinical developments and projects to promote excellence in patient care.
• Attend and participate CNS/ACPs Away Days and Strategy Meetings
• Recognise personal limitations and work within parameters of job description, or as guided by CNS/ACPs. Seek help appropriately.



Education and Development.
• To participate in annual appraisal and accept personal responsibility for growth and development within the role.
• Ensure compliance with Trust essential training.
• Attend educational meetings and conferences, appropriate to the role, in order to keep up-dated with current best practice.
• Together with other professional colleagues, develop information and resources for patients and their carers.



Research and Audit
• Assist CNS/ACPs in audit and evaluation of service delivery and help identify areas for improvement and change.


This advert closes on Friday 22 Nov 2024

Proud member of the Disability Confident employer scheme

What we offer: NHSBT promotes flexible working opportunities where the role will allow. 27 days annual leave (pro rata for part-time) plus Bank Holidays, increasing to 29 days after 5 years’ service and to 33 days after 10 years. NHS pension scheme. The NHS Pension Scheme is a defined benefit scheme (not dependent on investment returns) Further details and outline of benefits can be found at: www.nhsbsa.nhs.uk/pensions ‎ We’ve fostered a culture of continuous learning where colleagues are well-led, engaged, and encouraged to grow. We support you in reaching your full potential, both in your current role and future career. Our Thrive program embodies our commitment to learning and development, offering a wide range of activities to support your personal and professional growth. It’s open to everyone at NHSBT, ensuring you have the resources to succeed and shine in your role. Please view the attached recruitment profile which is a summary of the detailed Job Description and Person Specification for the full personal attributes we require for the role. You will need to demonstrate these throughout the recruitment process.

Are you looking for your next challenge, combining your experience of customer insight and how to embed that into action across the organisation and support decisions being made? Have you got a passion for managing our Contact Centre, giving first class customer service, managing the customer experience and technology supporting our customer travel information? Yes then read on

Our new Head of Customer role will bring your expertise and leadership to develop and deliver at pace, our new customer experience strategy to increase and diversify how people travel across, through and around Greater Manchester. Changing behaviours, so that more people move from the car to bus, tram, walking and cycling, by making the experience better across every touch point.

Who are we?

Transport for Greater Manchester delivers the transport strategy and commitments for Greater Manchester. We keep Greater Manchester moving and thriving, by working with bus, tram and train operators, managing 'Key Routes', making walking and cycling safer, supporting GM's economy, reducing transport related air-pollution and investing for the future. We help keep Greater Manchester a world-class city region!

We're now facing critical challenges. Since Covid, fewer people use public transport. We need to change this by adapting and developing our products and services to better meet the needs of our communities, businesses and commuters. This will help GM to breathe easier, work more effectively and play better whilst giving us the critical revenue needed to keep investing for the future and developing services for today. Greater Manchester is leading the way in public transport, taking buses back under local control and more is planned to improve rail across our city region. There has never been a better time to join TfGM.

Your Role

As our Head of Customer you will be focused on customer strategy, customer culture, customer service, engagement, insight and customer information. You'll need to understand the diversity of our current and potential customers, while engaging politicians, local communities and businesses within TfGM areas. Keeping your eye on other organisations and sectors to ensure that we are always innovating and driving continual improvement and best in class experiences. Your extensive customer strategy experience, putting the customer at the heart of organisations and driving operational and cultural change off the back of insight. You should have demonstrable experience with technology in a customer space and how it can be used to improve the customer experience and save costs. You could come from any sector with high volume/low cost transactions, often based on non-price factors - quality, convenience, comfort, safety, reliability etc, and a smaller range of products or services, with clearly defined competitors, although travel information experience would be an advantage.

For more info see Job Profile below.

What you’ll bring

What you do and how you do it is important whatever type of role you work in at TfGM and even small behaviours and actions can have a really big impact. At TfGM, our behaviours bring to life our values of Deliver, Care and Adapt.

Key experience and skills will include:

Customer strategy experience based on choices around a wide range of non-price related areas (and some price), primarily B2C high volume/low cost transactions.

Managing change in a contact centre, including delivering technology improvements.

Embedding insight across organisations, using evidence, market insight and research.

Excellent relationship and partnership skills, to put the customer at the heart of the organisation.

Experience of customer information, across different channels including printed and digital.

Good experience of a digital offer and using technology to enhance the customer experience and reduce costs.

Travel information knowledge of real time data systems would be an advantage.

A passion for the wider social and economic impact of this role

What we can offer you

A permenant role with a salary of £85,244 - £95,945 per annum depending on skills and experience.

At TfGM we encourage candidates to discuss flexible working options at any stage of the recruitment process.

Our benefits include:

• 28 days holiday per annum (plus bank holidays)
• Flexible and hybrid working options to promote and support a good work/life balance
• Free bus, rail or Metrolink travel to and from work within the Greater Manchester boundary
• Local Government Defined Benefit Pension Scheme which includes life cover of 3x your salary and options to increase your pension contributions
• Commitment to learning and personal development and upskilling with reimbursement of professional fees, where essential to the role
• We promote good physical and mental health and can provide additional support to staff via our employee assistance programme when required

What's next?

If you believe you have the skills and experience required, we’d really like to hear from you. To apply please submit your CV and also provide a covering letter providing clear examples of how your experience meets the requirements of the role, all appointments will be based on merit. Our short-listing process is anonymised, so please do not include your name or contact details on either of these documents. If any personal details are included these will be visible to the hiring manager.

TfGM is proud to be an equal opportunities employer that encourages and celebrates diversity. We want to recruit and retain a workforce that reflects the communities we serve and welcome individuals from all backgrounds by committing to providing a fully inclusive and accessible recruitment process. We will offer support and reasonable adjustments if required and we also have a Guaranteed Assessment Scheme which you can find out more information on here.

For this opportunity, you must be able to prove you have the right to work in the UK - if in doubt please visit the following link Employers' right to work checklist - GOV.UK (www.gov.uk). Please note we are not a licensed sponsor.

Please note we may close the advert early if we receive a high volume of applications.

NOTE TO AGENCIES we will be accepting direct applications only for this role. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral CV.

Role profile

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Plan your public transport journey. Navigate Greater Manchester and beyond with Transport for Greater Manchester’s journey planner and additional travel resources. Plan a journey | Bee Network | Powered by TfGM

Are you a skilled community nurse looking for flexible ad hoc shifts? Join our NHS Community Mental Health Teams in Greater Manchester and Cheshire!

Position: Community General Health Nurse
Shift Type: Ad hoc, 9-5 day shifts
Location: Greater Manchester and Cheshire
Pay Rate: Up to £40 per hour (umbrella)
Sign-Up Bonus: £250 upon joining
Referral Bonus: £350 for referring a colleague or friend

Requirements:

• Previous experience in community nursing is essential.
• Up to date NMC pin
• UK drivers license

Responsibilities:

• Provide treatment and care to individuals in a home and clinical setting.
• Collaborate with our dedicated Community Mental Health Teams.

If you're passionate about making a difference and have the necessary experience, we'd love to hear from you!

To Apply or For More Information: Contact us at katie.porter@servicecare.org.uk

Reference: SCCG2742C | Closing Date: 10/12/2024 | Interview Date: 17/12/2024
Salary: £23,123.00- £25,420 (Pro rata salary £20,495 - £22,531). Incremental progression throughout the band is available
Contract Type: Fixed Term, Term Time Only | Hours per Week: 36 hours | Location: 1 role at CitySkills and 1 role at FutureSkills
About the Role
We require a highly motivated individual to provide in-class support to students with a variety of needs, including support with difficulties/disabilities, literacy, numeracy and language. You will also provide emotional support and encourage participation in the learning environment. As a Learning Support Assistant, you will support students studying a diverse range of subjects and may be required to work across the college’s different centres within the SCC group. You will work alongside classroom tutors to break down barriers and ensure that learners are able to access the curriculum and reach their full potential. You will have an understanding of the issues facing young people with barriers to their learning. You should have some previous experience in support and be able to demonstrate a good standard of English, Maths and IT.
How to Apply
For more information and to apply for this job, please complete the registration and online application form via our website.
Reason to Join Us:
• We have Generous Terms and Conditions (Sixth Form College’s Association style terms and conditions) including 13 weeks not in college (195 days in College).
• We have a 2:30pm finish on Fridays, Free on-site parking and various health and wellbeing resources and benefit schemes including two Staff Wellbeing days per year.
• We offer automatic enrolment to the Local Government Pension Scheme with 20.70% employer pension contribution.
• Our College is an incredible community, there is a lot that staff and their families can get involved with
• We have family friendly policies and we are happy to talk about flexible working.
• We invest in our people and offer a range of training & career opportunities for all staff as part of our Be Outstanding Development programme
• We have an amazing Staff Benefits Package with discounts and savings for supermarkets, petrol, high-street retailers, holidays, cinemas and other leisure.
• Our shared purpose: We believe in the value of education for a successful future and we want the best for our learners and our staff.
• Our core values are at the heart of everything we do. Staff and students behave with respect, integrity and kindness.
Commitment to Safeguarding
This post is exempt from the Rehabilitation of Offenders Act 1974 and as part of our safeguarding commitment we undertake DBS checks as part of our pre-employment procedures on all potential new employees
The College strives to be a diverse and inclusive community and welcomes applications from people from all backgrounds.

Customer Service Advisors - Call Centre
Location: Manchester
Start salary: £22,250 + enhancements & benefits
Hours: Full time 35 hours per week

Shift patterns are set on a 4 week rota, given in advance. Shift patterns are between Monday-Friday 8am-7pm and Saturday & Sunday 9am-5pm. Sample shift patterns are available upon request. **Want to change the world? A career that makes a difference We're not a bank that follows the crowd. Instead, we like to stand out for all the right reasons. Our bank is built on co-operative values that stand strong today. We don't just help people with their money, but help people fight for justice and the causes they care about. Our unique customer-led Ethical Policy, has made us a natural leader in environmental and social issues today, and we're market leaders in ESG as rated by leading ESG ratings agency Sustainalytics*.

What you'll be working on:** * You will be taking high volumes of inbound calls and identifying customers' banking needs, whilst guaranteeing the right outcome for our customers and the bank. * As you progress you will learn more skills that will develop your knowledge and capabilities, including identifying, preventing and stopping financial crime. * As the first point of contact for our customers, you'll be multi-tasking across different systems whilst providing high quality service. * You'll be problem solving and bringing a unique perspective to challenge and help shape our customer journey. * By educating customers on safer ways of banking, you'll be providing protection from scam and fraud attacks, helping keep their money safe.

We're looking for colleagues who have * Strong experience in a customer facing role, including telephony, retail or hospitality * Evidence of IT skills and a demonstrable ability to learn and use new systems * Ability to follow and understand regulatory policies and processes * Experience in dealing with challenging or vulnerable customers * A background of working in a fast paced environment and achieving targets or deadlines * High attention to detail * Robust listening and problem solving skills * Clear and concise two way communication skills - both written and verbal * A passion to deliver an exceptional customer centric approach

Benefits * 27 days holiday rising to 30 with service, plus opportunity to buy 5 extra days * Upskill opportunities with associated pay increases * 2 paid volunteering days per year * Performance based annual bonus scheme * City Centre location * For our full list of benefits please visit our careers site

Our recruitment process * Initial call with recruiter * HireVue video assessment * Final stage competency based interview We can only consider candidates with the right to work in the UK at this time. If you require more information or this document in a different format, please contact careers@co-operativebank.co.uk As a reputable employer regulated by the Financial Conduct Authority, all offers of employment for this role are subject to a series of background checks, including criminal (DBS) and financial checks. *Rated by Morningstar Sustainalytics in the Regional Banks sub-industry with a score of 8.5 as of 9 October 2023.

Proud member of the Disability Confident employer scheme

Are you an experienced administrator, looking for a fresh challenge within a vibrant and successful NHS team? If that’s you, we want you to join our Paramedic Emergency Service team, in the Greater Manchester Area of the North West Ambulance Service.

This exciting role will see you providing administration support to the senior service delivery leadership team, helping them to provide leadership to our amazing team. Working from a main base, but expected to support at locations across the region, you will offer direct administration support to the Area Director, the Head of Operations, the Consultant Paramedic and their respective teams, enabling them to deliver the best possible service to the public.

You will have fantastic administration and organising skills, be a confident communicator, proficient in the Microsoft Office packages and be adept and learning bespoke software systems. You will be confident in handling sensitive information and understand the importance of confidentiality and information governance. You will be a great team player and have the skills and competencies to work in this exciting but demanding role.

North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.

Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.
We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.

Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.

We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.

For an informal discussion please contact Dan Smith.

Please ensure that you have read and understood the job description and person specification before applying.




This advert closes on Thursday 21 Nov 2024

Europcar is looking for Customer Service Returns Assistant

You've probably heard of Europcar. You perhaps think we just rent cars at the airport. We do so much more!

Would you like to be part of the Europcar team? Are you someone who enjoys customer facing roles and working as part of a diverse team? We are looking for Customer Service Assistant at our Manchester Airport location to work as part of our vehicle returns team.

You will be working in a fast paced environment where the customer is at the centre of everything we do. You will be responsible for providing a world class customer facing service at every stage of the rental process. This will include working in our car parks to assist our customers at the beginning and end of their Europcar experience.

Your previous experience should demonstrate your passion for service and a level headed approach to dealing with the daily challenges of a busy customer environment.

What we can offer you:

• Competitive Basic Salary
• Bonus earnings potential
• Starting 6 weeks holiday (including bank holidays), increasing with service
• Enhanced Maternity Leave (subject to service and earning qualifications)
• Free on site car parking
• Pension and a life insurance scheme
• Discounted car hire rates across our network
• 20% discount on EE mobile phone contracts*
• Discounted hotel rates through the Accor Group after 12 months service*
• Cycle2Work*
• Free annual eye tests
• Confidential legal and support service through BUPA
• Career progression and development

*forms part of current non contractual benefit offering

Key skills required:

• A full, valid clean driving licence, with a minimum of 4 years driving experience is required
• Excellent communication and face to face interpersonal skills
• Ability to work as part of a team in a fast-paced environment
• Flexibility in your working hours, including availability during the day, evenings and weekends - our locations can offer you a wide variety of shifts.
• Car rental/sales experience is desirable but not essential (training will be provided

Why choose Europcar?

We operate a wide range of vehicle mobility products including vehicle rental and car sharing services. We help businesses keep their people on the road in low emission vehicles and we're adding more electric vehicles to our fleet every day. We supply the vans that are used to deliver your online shopping. And, we think most importantly, we provide a working environment for our colleagues that is flexible and nurtures their career ambitions. Everyone counts at Europcar.

We are now building our operations for growth over the coming year. As part of a global organisation we have big ambitions, and everyone who is part of our team can make a contribution to - and benefit from - our success.

Joining the team of this market leading brand will give you the opportunity to progress your career in the rental industry. Europcar is committed to helping employees develop market-leading skills through ongoing training and development.

If you believe you have what it takes to become a successful Customer Service Returns Assistant within Europcar, then please apply today!

Agencies - Please do not send any speculative candidates or CVs in response to this advert. The Company will not accept any terms and conditions based on a speculative applications being sent.

SJ1

Finance Officer
Local Authority Tameside
Ashton Under Lyne
Office based role
Monday to Friday 08:30 - 17:00
9 Month Contract

£15.67ph - £24.84ph Umbrella

Job Purpose

I am currently recruiting a Finance Officer to join a local authority on a temporary basis to cover a secondment. This role is ideal for someone with local authority experience, particularly in supporting engineering and town centre regeneration projects. The successful candidate will be part of an 8-person team, working closely with budget holders to manage both revenue and capital budgets effectively.

This is an excellent development opportunity for anyone wanting to broaden their experience and be involved in a number of high profile pieces of work over the coming months. The role would be supporting on both revenue and capital aspects of the budget and will play an important role in supporting budget holders to move to self service over the coming months.

Main responsibilities

• Provide financial management and business planning advice to management, and clients.
• Contribute to financial reporting that meets corporate governance and client needs.
• Support managers in monitoring budgets, identifying variances, and advising on corrective actions.
• Ensure compliance with financial rules, accounting practices, and legislation.
• Build strong working relationships with clients to understand their financial needs and provide tailored advice.
• Participate in client management meetings, offering financial insights.
• Ensure accurate financial data reporting in line with corporate governance and client requirements.
• Support the preparation of the Council's revenue budget, medium-term financial strategy, and annual accounts.
• Assist in financial modelling and cost analysis for service plans.
• Contribute to service transformation and efficiency initiatives, identifying cost savings and improvements.
• Assist in delivering efficiency savings plans aligned with corporate financial goals.
• Contribute to business planning and risk management strategies.
• Manage day-to-day work priorities and deadlines.

Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.

If this role is of interest, please just respond to this advert with an up to date copy of your CV or call Jake on 01772 208969

Receptionist
Monday - Friday 9am - 5.30pm
25th November start - £11.54ph - weekly pay
Temp contract until the end of January


Are you looking for a new challenge? Do you have experience working within a fast paced Reception role? If so, we would love to hear from you!

Search are proudly working alongside a global client to recruit a Receptionist at this very busy period. They are entering their Christmas peak so all applicants must be hard working, reliable and be able to work under pressure!

Duties and Responsibilities for the Receptionist include:

* Dealing with all incoming calls and forwarding to the correct department
* Responsible for the delivery of work within specific time frames
* Being up to date with customer experience policies and procedures
* Plan and prioritise workload
* Dealing with all incoming post
* Responsible for stock inventory and ordering supplies when needed
* Ability to use CRM's and various software

The ideal Receptionist will be:
* Hardworking
* Organised
* An experienced Receptionist
* IT Literate
* Able to prioritise workload and take on additional tasks if needed

If this sounds like something that you would be interested in then please APPLY NOW for an immediate telephone call.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age