Total 5,280 Customer Service job vacancies in Coventry, West Midlands, CV7 7HQ

Service Care Solutions are working alongside a local authority in Solihull, for an Insurance Officer to join their team. Please find a description of the role below

Location: Solihull.
Hours: 37 per week.
Salary: £14.65-£15.10 per hour (umbrella/ltd)
Contract: 12 months on going.

Requirements:

• UK experience is essential.
• This is a junior role. Looking for someone computer literate who can confidently work with spreadsheets.
• Ideally would like a candidate who has some insurance experience.
• Good customer facing skills.
• Hybrid: 2 days in the office (Thursdays for team meetings and Fridays)
• Officer is required to help support professional insurance advise to departments.
• Desirable to have knowledge of insurance policies, terms and conditions, claims process, claims settlement negotiations and local authority risk insurances.

If you are interested in the role, or know anyone who may be, please contact Marc at Service Care Solutions on 01772 208969 or email marc.facer@servicecare.org.uk.

Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.

If you have any questions or queries, please don't not hesitate to ask.

First impressions matter. As a Receptionist you play a pivotal role in setting the tone for every interaction. You are the first face and first conversation visitors to Middlewood Clinic in Midhurst will experience. Your warm and friendly personality will shine through as you greet and assist staff, visitors and service users.

What you will be doing

In this exciting role at Middlewood Clinic,a service for for men and women who have an eating disorder including anorexia nervosa, bulimia nervosa and atypical eating disorders., each day brings different challenges and experiences. Working along side the reception team your key responsibilities will be welcoming all visitors in a friendly manner, co-ordinating the office diary for meetings and events and efficiently handling telephone calls, emails and post.

Ensuring the safety and security of service users, staff and visitors is a top priority. You’ll oversee visitor sign ins, conduct security checks and manage the distribution of keys and security badges.

There’s also a huge range of courses on offer to help grow and develop your career. If you have the aspiration, capability and dedication, Elysium Healthcare can give you the support and opportunities to help you achieve your career goals.

Join (site) in creating a positive and secure environment. It’s a career that you can take pride in while enjoying the satisfaction of helping people and seeing them improve. It’s what delivering great healthcare should feel like.

As a Receptionist you will be:

• Welcoming all visitors in a friendly manner and ensuring the sign the visitor book.
• Maintaining the upkeep of the reception area & meeting rooms are presentable.
• Managing the office diary for meetings, events, training days and therapy sessions.
• Ensuring confidentially and security to the service.
• Receiving and dealing with telephone calls, emails and post.
• Ad hoc administration tasks.
• Ensuring all appropriate leaflets and brochures are on display.
• Managing deliveries

To be successful in this role, you will have:

• Previous experience
• Computer skills
• Communication and interpersonal skills
• Must be professional, confident and diplomatic
• GCSE English Language Grade C or above
• Be efficient and enthusiastic
• Awareness of understanding confidentiality and security
• Ability work alongside a team and independently
• Must be welcoming and self-motivated

Where you will be working:

Location: Little Ashfield, Midhurst, West Sussex, GU29 9JP

Middlewood Clinic provide care and treatment for men and women who have an eating disorder including anorexia nervosa, bulimia nervosa and atypical eating disorders. Subject to CQC registration our approach will be to restore a healthy body weight and address psychological problems during treatment.

The Multidisciplinary Team (MDT) at Middlewood Clinic will be made up of the Registered Manager, Consultant Psychiatrist, Nurses, Healthcare Workers, Psychologist, Dietician, Occupational Therapist and Social Worker.

The hospital will have 12 comfortable ensuite bedrooms and a variety of communal and recreational spaces including lounge areas, a light and airy dining room, activities room, visitors room, therapy rooms, therapy kitchen area and a lovely cottage style garden.

What you will get:

• Annual salary of £23,693
• The equivalent of 33 days annual leave (inc Bank Holidays) – plus your birthday off!
• Subsidised meals
• Free parking
• Wellbeing support and activities to help you maintain a great work-life balance.
• Career development and training to help you achieve your career goals.
• Pension contribution to secure your future.
• Life Assurance for added peace of mind.
• Enhanced Maternity Package so you can truly enjoy this special time.

There is also a range of other benefits including retail discounts, special offers and much more.

About your next employer:

You will be working for an established, stable and agile company with over 8,000 employees and a unique approach to the delivery of care. With a network of over 90 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move.

Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally.

Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person’s individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure.

Our Values

Manor Park Primary School is a happy, supportive and ambitious school that strives to give the best possible learning opportunities to all the children that attend. At Manor Park we believe that every child can SOAR to success. We aim to raise aspirations, inspire a life-long love of learning and create memories to last a lifetime. We celebrate our diversity, promote equality and strive to make a positive contribution to our community. In March 2023 OFSTED continued to judge us as GOOD overall.

What is the job role?

Governors wish to appoint two enthusiastic and dedicated Learning Support Assistants to work in KS2.

The role will involve supporting teaching and learning and being an integral part of the LSA team. A degree of flexibility is required to meet the needs of the children and school.

Who are we looking for?

Applicants should have:

• Good Literacy and Numeracy skills equivalent to NVQ 2 or GCSE (A-C grades) in English and Maths
• NVQ 3 or equivalent, Teaching Assistant

To apply please complete the online application form demonstrating how you meet the specific requirements in the job description and person specification.

Please also provide a formal supporting letter explaining why you want this role and why you would be the best candidate.

For an informal conversation about this role, please contact Mrs Tracy Brown or Mrs Sarah Jacoby.

Interview date week commencing: 9th December 2024

Our school is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The successful candidate will be required to undertake an enhanced criminal record check via the DBS.

Following recommendations from Keeping Children Safe in Education (KCSIE) for an additional pre-employment check with effect 1 Sept 22, please note, an online search may form part of this recruitment process.

Proud member of the Disability Confident employer scheme

Admin Support - Band 2

37.5 Hours Per Week

Children's AHP Therapy Admin Team

Coventry and Warwickshire Partnership Trust are looking for an enthusiastic and self-motivated individual to join our admin team supporting our Children's AHP Therapy Services, based at Wayside House.

The post holder will play an important role within the wider Admin Team to provide efficient and comprehensive administrative support for the service. You will work within a skilled mixed Admin Team in the building to support admin and clinical services and duties will include telephone bookings and queries , scanning , uploading to our system and sending out appointment letters. You will have excellent communication skills as you will be liaising with internal and external agencies, other staff members, parents/carers and patients.

Weare looking for a compassionate approach to supporting patient care and service improvements. You must be able to build effective working relationships, be approachable and accessible with a flexible approach to work. The essential requirements of this post are a good telephone manner, high level communication skills and attention to detail. You will have good organisational skills and the ability to work both independently and as part of a team. We have a full electronic patient record system which is central to our work, so accurate record keeping is critical, and you must be able to concentrate in a busy working environment.

For more information on this role please see the attached support information. This will give you a better overview of the job role and requirements.

At Coventry and Warwickshire Partnership NHS Trust (CWPT), we deliver a wide range of physical, mental health, learning disability and autism services, and are proud to serve communities across Coventry, Warwickshire and beyond.

We put ‘people at our heart’; this ethos is at the centre of everything we do and how we do it. We care for our staff and colleagues as much as they care for others and offer a wide range of benefits and development opportunities.

These include:
• generous annual leave entitlement which increases during your time with us
• excellent learning and development opportunities, including apprenticeship frameworks, distance learning, internal training, coaching and mentoring, and much more
• salary sacrifice schemes for lease car/ vehicle, Cycle to Work, home and electronics, gym membership and more
• discounts with a range of retailers, restaurants and entertainment venues through our Employee Assistance Programme and NHS discount schemes
• wellbeing support, including an in-house counselling service, external helpline and more
• staff networks and support group

We’re always on the lookout for people who share our passion for improving the lives and wellbeing of people in our community, as well as our values of compassion, collaboration, excellence, integrity and respect.

Handling all aspects of patient appointments

Maintaining an shared inbox

Working to tight deadlines

To communicate effectively

Inputting data in a timely and efficient manner

Confidentiality of patient information

Scanning and uploading documents


This advert closes on Thursday 28 Nov 2024

MIS Admin Support & PA to Deputy Headteachers
Caludon Castle School
Grade 4: £25,183 - £28,624 pa Full time equivalent
Based on working 37 hours per week, 40 weeks per year the actual salary is £22, 413 - £25,475pa
Monday – Thursday 7.30am – 3.30pm,
Friday 7.30am – 3.00pm
Start date: January 2025
We have a fantastic opportunity for a MIS Admin Support & PA to join our team at Caludon Castle School. We are seeking to appoint an experienced administrator who will have responsibility for the co-ordination and arrangement of cover for absent staff as well as supporting our Data Lead, Examinations Officer and Deputy Headteachers with high quality administrative support.
This is a wonderful opportunity to gain some really valuable experience and to put your strong IT and administrative skills to the test, working closely with a range of stakeholders in a very professional, supportive and friendly environment.
We will be looking for excellent communication, IT and organisational skills, a discrete, professional, flexible, ‘can do’ attitude and the ability to prioritise and make sound decisions. You will be able to quickly establish credibility with a range of stakeholders. Equally important is the will to offer an outstanding customer service to all students and staff.
This fulfilling role will provide a wealth of developmental opportunities. Every day will be different and we will play to your strengths. We have a strong commitment to staff wellbeing and recognition through our wellbeing committee and people strategy, and offer a range of benefits which include the local government pension scheme, cycle to work, discounted gym membership, free parking and an employee discount scheme.
If you have the passion and determination to be valued part of our team, that has a desire to continuously improve, we would love to hear from you.
If you would like to arrange a visit to the school please contact Stacy Hands.Application deadline: 9:00am on Thursday 21 November 2024
Interviews: Wednesday 27 November 2024
If you have not heard from us within one weeks of the closing date for applications, please assume you have been unsuccessful on this occasion.
We reserve the right to close this vacancy early should we receive an overwhelming response.
Please note, an online search may form part of this recruitment process following recommendations from Keeping Children Safe in Education (KCSIE) 2024.
This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via the Disclosure and Barring Service (DBS). The Trust is committed to safeguarding, promoting the welfare of children and young people and creating a culture of vigilance and expects all staff and volunteers to share this commitment and vigilance.

Education, Health and Care Plan support (EHC)
Are you TEACHER, HLTA or TA looking for your next challenge?
ABOUT THE JOB:
Supply Supply Ltd are seeking qualified, dedicated and enthusiastic Primary School Supply Teachers (ECTs welcome), HLTA’s and TA’s to join our team in Coventry to deliver Educational, Health and Care plans.
We are looking for professionals who have had previous experience of working in Primary schools to work on a supply basis with pupils who have additional needs. We will support you to understand each child’s needs prior to any work undertaken and offer excellent daily rates of pay. We offer a full training programme to support you in your work through Acorn Education Ltd.
RESPONSIBILITES:
• Work with individual children who have been awarded an EHC.
• Work alongside the class teacher collaboratively.
• Deliver high quality support to the child.
• Give feedback to the class teacher and SMT.
• Where necessary prepare work to support your role.
REQUIREMENTS:
• Experience working with children with additional needs? (SEND).
• Strong communication and teaching abilities.
• Excellent organisational and time management skills.
• Adaptability and flexibility in a classroom setting.
• Ability to handle classroom management and student behaviour.
• Experience working with diverse student populations.
• Knowledge of curriculum and educational standards.
• Relevant Teaching, HLTA or TA qualifications.
• Be prepared to undergo a Disclosure and Barring Service (DBS) check.
BENEFITS:
• Receive high quality training.
• Work with the most amazing Coventry children.
• Excellent rates of pay.
• Work with a fantastic, friendly team.
If you are motivated and adaptable looking to make a positive impact in the lives of students, we would love to hear from you.Safeguarding Statement: Supply Supply Ltd is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment.

Are you an experienced Customer Service Coordinator looking for an exciting new permanent job offering an extensive and very generous benefits package? Would you like to work for a highly reputable, very well-established and award-winning company? Is Mirfield, West Yorkshire convenient for you? If so, this could be just the job for you!

Working as Customer Service Coordinator, your duties will include:

• Processing sales orders in a timely and accurate manner
• Acknowledge orders back to customers advising of any quantity changes, changes to delivery dates etc
• Amend orders already placed, ensuring that production and transport and updated of any changes
• Advising customers of any shortages on deliveries
• Booking in deliveries and preparing all associated paperwork
• Maintaining the complaints and returns database and raising returns notes
• Investigating any complaints
• Managing activities throughout the order fulfilment and transportation cycle to ensure deadlines are met
• Facilitate the shipping of products and arranging transportation, receiving products and coordinating delivery

You will have:

• Customer service experience within a manufacturing environment
• Excellent verbal and written communication skills
• Strong administration skills
• Excellent attention to details
• MS Office, including Excel and ERP system knowledge

In return our client offers a very pleasant working environment, great working hours, free parking and incredibly generous benefits!

If you are interested, please call Deborah ASAP on 01274 865878 to discuss further.


Elite Personnel Services Limited is an equal opportunities employer acting as an Employment Agency in the case of work-seekers for permanent positions, and as an Employment Business in the case of work-seekers for temporary positions and it is our policy to treat job applicants, employees and workers in the same way, regardless of their sex, sexual orientation, age, race, ethnic origin or disability.

Handling all aspects of patient appointments Maintaining an shared inbox Working to tight deadlines To communicate effectively Inputting data in a timely and efficient manner Confidentiality of patient information Scanning and uploading documents

JOB TITLE: COMMERCIAL AIR CON SERVICE / BREAKDOWN ENGINEER

PLACE OF EMPLOYMENT: Mobile Worker

You are required to travel to and work at various locations within the Birmingham, duduley, Coventry area as the Company shall reasonably require for the proper performance of your duties

SALARY: £45,000

HOURS: Monday - Friday 8:00am to 5:00pm (40 hours per week)

RESPONSIBLE TO: Directors

RECRUITMENT: This post is subject to a satisfactory DBS and reference checks

Summary of Duties:

Service and maintenance of air con appliances within both commercial and domestic properties.

Air conditioning/electrical fault finding experience within both commercial and domestic properties.

Main Duties:

Attend service and reactive breakdowns to fault find, diagnose and repair in a timely and cost effective manner.

Using knowledge and air conditioning fault finding experience to provide high levels first time fix and customer care.

To carry out the day to day responsive maintenance, service and repairs as instructed

To carry out servicing and safety checks on all air con systems

To make immediate decisions as regards the repair requirements should the original job order not reflect the actual works required and to inform the relevant director

To inform the customer (with reason) when it is not possible to complete a repair within the first visit and make mutually agreed arrangements to return to complete and inform the relevant director

Direct helpers engaged in assembly or installation of air con systems or components.

Liaise with management and or client to ensure all works are completed.

Ensure that all works and repairs are completed safely and in accordance with current codes and practices.

Abide by all client rules and regulations whilst on site (copy available upon request)

Ensure when purchasing materials, a 'best value and cost effective approach' is sought

To make sure that all training required to carry out the role is maintained and kept up to date.

To accurately complete all relevant documentation associated with the duties and ensure the prompt return to the office of all relevant information in relation to the daily tasks.

Where a Company vehicle is provided, ensure that it is used in accordance with the Company's current policies and procedures

Ensure that all company property, i.e. motor vehicle, uniform, tools etc… are operated safely, kept clean and in good order and tested when required to maintain the safe working of all heating systems

Actively take a proactive approach in finding and quoting additional works, should it be required.

Carry out site audits, vehicle audits, post work inspections, quotations and engineers meetings

Adhere to the Company policies and procedures, handbook and Health & Safety.

PERSON SPECIFICATION:

Essential:

• Recognised air conditioning apprenticeship and Commercial experience Air conditioning experience within the commercial sector e.g, fault finding, service, repair and maintenance on air condition installations and appliances.
• Working knowledge of test equipment including an electrical multi-meter
• Flexible approach:

due to travel aspect, this is a mobile position that will involve travelling to multiple sites across the West & East Midlands as well as some wider travel as required.

due to customer demands, the ability to work additional hours over and above contracted hours if and when required, where overtime would be payable.

• Be part of the emergency call out team on a rota basis
• To promote a positive and professional attitude to all customers and staff.
• Self- motivated and able to work under own initiative as well as within a team.
• Willing to undertake further training/development within the post as required.
• The ability to communicate effectively with tenants and other members of the public.
• Full UK Driving Licence
• Basic IT Skills
• Must have had or willing to have both vaccinations

Please call or send a CV to apply

IDN1

Join A Dynamic Team as a Support Worker at an Innovative SEN School Near Worthing in East Sussex!

Are you driven by a passion for making a real difference in the lives of children with Special Educational Needs?
Are you ready to embark on a rewarding and challenging journey that demands dedication, compassion, and resilience?
If so, this is the opportunity you've been waiting for!

Position: Support Worker
Location: SEN School near Worthing
Start Date: September

About The Setting: This SEN school is a beacon of innovation and inclusivity, where every child is empowered to thrive. The staff pride themselves on creating a nurturing environment that caters to a diverse range of special educational needs. Their committed team is dedicated to helping each child reach their fullest potential, making every day a new adventure in learning and growth.

Role and Responsibilities:

• Inspire and Support: Engage with students who have a variety of special educational needs, mainly those with challenging behaviour.
• Create Joyful Learning Experiences: Assist with dynamic classroom activities, ensuring a safe and positive environment where students can flourish.
• Provide Compassionate Care: Offer personal care when needed, including feeding, toileting, and hygiene support, with kindness and respect.
• Implement Tailored Education Plans: Work closely with classroom teachers to deliver individualised education plans (IEPs) that cater to each student's unique needs.
• Foster Engagement: Cultivate a nurturing and encouraging atmosphere to motivate student participation and enthusiasm.
• Collaborate for Success: Work hand-in-hand with teachers, therapists, and other support staff to provide comprehensive care and education.

Requirements:

• Previous experience working with children with special educational needs is a plus but not a must.
• Ability to manage and positively respond to challenging behaviour.
• Willingness to provide personal care as needed.
• A valid driver's license and reliable transportation are essential due to the school's location and potential off-site activities.
• Strong communication and teamwork skills.
• Patience, empathy, and a genuine passion for supporting children with SEN.

Why Join Them?

• Make an Impact: Be part of a passionate and dedicated team transforming students' lives.
• Grow Professionally: Access ongoing professional development and training opportunities.
• Enjoy a Supportive Environment: Thrive in a collaborative and encouraging workplace.
• Receive Competitive Rewards: Benefit from a competitive salary and benefits package.

If you are enthusiastic, resilient, and eager to join a vibrant school community, we want to hear from you!

Application Process: Apply today or call Paul Hirchfield at Randstad Education on 01293 527416 for more information.

Step into a role where you can make a profound impact on students' lives through the power of education.

Randstad is committed to safeguarding and promoting the welfare of children and young people. All successful applicants will undergo a DBS check and provide satisfactory references.

The company
A well-established business recognized for its exceptional service, quality, and expertise in the steel industry. With a national presence, they are the trusted choice in the field.
Role Overview:
We are looking for a Customer Service Officer, to join the teamin Wetherill Park on an ongoing basis (Monday Friday from 6am-2pm or 8am-4pm).
As a Customer Service Officer, you will be the frontline representative of the business. Your primary responsibilities will include providing accurate information on products, generating quotes, managing freight costs, and ensuring precise data entry for order processing. Additionally, there will be opportunities for growth and advancement as you develop your skills in estimating through training and on-the-job experience.
Key Responsibilities:

Provide accurate information to customers regarding products, specifications, and prices within pricing guidelines.
Generate accurate quotes for customers while maintaining appropriate margins.
Ensure freight charges are applied

... Click here to view more detail / apply for Customer Service Officer

We have an exciting opportunity to provide leadership and operational management of cleaning sites across New South Wales as a Client Services Manager, employed on a Full time basis. This position is based out of Sydney  - our head office is based in Macquarie Park however we have sites located all over New South Wales.
This challenging and exciting role will see you provide leadership to oversee the day to day operations of our New South Wales sites and maintain client relationships.
The Position:

Resolve customer complaints and employee concerns
Oversee day to day operations at the various sites
Manage and lead a dedicated cleaning team
Ensure employees adhere to health and safety practices
Perform administrative functions, including incident reporting
Requires self motivation and integrity to work autonomously
Delivery of excellent customer service and positive communication to

... Click here to view more detail / apply for Client Service Manager

Are you looking for a rewarding career where you can grow and develop while having the benefit of living in an idyllic North Coast location? Here at Clarence Valley Council, we strive to be a progressive employer that offers a rewarding and flexible work environment. Our vision is to create a community full of opportunity and our workforce is where we start to achieve our community aspirations.
Located in the Northern Rivers of NSW, we cover 10,441 square kilometres with the three major community hubs of Grafton, Yamba and Maclean. We are one of the biggest employers in the Valley and can offer you a rewarding career and a new lifestyle. Our goal is to be the employer of choice in the Valley, creating opportunities for those who live here already and for those who want to move here.
We are in an exciting period


... Click here to view more detail / apply for Duty Supervisor (Regional Aquatic Centre)

Sandvik Mining and Rock Solutions  


Surface Drilling Consumables Support ? Boddington , WA  



Our Company and Culture  


Sandvik Mining and Rock Solutions is a globally recognized leader in supplying equipment, tools, parts, service, and technical solutions for the mining and construction industries. As a business area within the Sandvik Group, we are proud to employ approximately 44,000 people across more than 150 countries.   



Our commitment to sustainability is unwavering, and we conduct business in a responsible and ethical manner. Our core values prioritize safety above all else , and we always operate with consideration for the environment and the communities in which we work. Our commitment to integrity and building relationships based on honesty, respect, and trust is paramount.   



We recognize that our strength lies in
... Click here to view more detail / apply for Surface Drilling Consumables Support

Our client is a leading insurer with an enviable reputation in the industry. Due to growth, they are looking to appoint a new team member to their call centre team. This permanent role, with plenty of opportunity for career advancement, is a fantastic opportunity to get your foot in the door to the booming financial services industry. In addition to market leading training, you will have the opportunity to gain your RG146 qualification, all paid for, in your first 12 months of employment as well as enjoy a hybrid working model working 2 days from home after the initial training period.
  
Your key responsibilities will include:


Be the first point of contact for clients who are seeking information, updating their policies or wanting product advice. This role is low volume and high service, no call time pressure.
Engage in active listening to understand the needs of
... Click here to view more detail / apply for Call Centre Consultant