Total 1,104 Customer Service job vacancies in Cranleigh, Surrey, GU6 8TB

Service Advisor Vacancy - Guildford
Salary: Up to £32,000 Basic OTE £45,000 + and company benefits
Working hours: Monday to Friday, 8am - 6pm, 1 in 3 Saturday mornings - full time, permanent position

OC17912

We have a new vacancy for a Service Advisor for my client's main dealership in Guildford. Excellent opportunity for a Service Advisor to join a high performing team. This role suits a Service Advisor looking for a long-term role.

Fantastic benefits package that includes:

• Competitive starting salary
• Company pension scheme

Role:

• This Service Advisor position entails dealing with the customer as they wish to book their vehicle into the workshop. Delivering high levels of customer service you will find their requirements and advise on cost, time scale and what exactly will happen
• The role is with a busy dealership that requires someone who can deal with the volumes while delivering a high standard of customer service

Requirement:

• The right individual must have previous motor trade experience. We may consider someone from an independent garage who can show the knowledge, confidence and driven manner.
• Have a steady work history
• At least 2 years' experience working within the motor trade / car dealership as a Service Advisor
• Pinnacle or Kerridge experience is preferable but not essential. Having experience with some sort of dealership system.
• Looking for a confident, friendly and professional individual with a strong customer service background.

All applications will be treated with the utmost confidentiality

INDAS

Consultant: Jack Adams

Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries.

We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts Managers

Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.

Community Care Assistant

Redhill, Reigate, Horley, Salfords and other nearby areas.

From £12.88 per hour with weekly pay and flexible hours

*We offer the flexibility of either a zero-hour contract or contracted hours (16hrs, 24hrs or 30hrs) - which would suit your lifestyle the most? - T&Cs apply and are discussed at interview*

About Prestige Nursing & Care Redhill

Here at Prestige Nursing & Care Redhill the most important factor in everything we do is that the people we support, and our staff team, are happy and safe. We are a friendly and supportive team with quality at the forefront of everything we do and most importantly, we care as much as you.

What our clients are looking for

Our clients are looking for a patient and calm individual to assist people in their own homes. We support people with varying needs; some visits are just for companionship or to help with light housework - other visits are to help with personal care and to administer medication. We support some people at home and others whose visit is to enable them to access the community and attend appointments etc - so for this reason we do need a driver with access to your own car.

Do you need experience?

You don't need to have experience in Care, or even in Domiciliary Care, because we are happy to provide training and support to give you the best possible start for your career in care, we are looking for someone who is really passionate about helping others.

Your role will include

Your role will be to deliver a high quality of care to our clients in their own home, this many include medication management (assisting and administrating), personal care and hygiene, helping with duties around the house, and being an emotional support.

This is a highly rewarding role, we are seeking those who are compassionate, reliable and someone who can make a real difference.

What we offer:

• A variety of shifts to suit your lifestyle
• You will be paid the National Minimum Wage for all attended training sessions and shadow shifts.
• Work with our own clients, no agency work.
• Pension scheme
• Blue light card
• Free DBS check
• Enhanced Maternity/Paternity and Adoption schemes
• Continued professional development to support you & your career
• Weekly Pay
• Holiday Pay
• Refer a friend with the Care Friends mobile app and earn extra money - T&C's apply
• Employee Assistance line - available 24/7 and fully confidential for our staff
• Support from your local branch team and out of hours support.

In line with CQC & Care Inspectorate regulations, we require and will undertake Enhanced DBS/PVG, Right to Work, Reference and Employment History checks in line with Government guidelines for this role and safer recruitment best practice. Whilst we endeavour to keep the recruitment process as short as possible, due to the nature of these important checks there may be extension to timelines. All our clients are equally entitled to have their needs met in a safe, fair and balanced way. Prestige Nursing & Care colleagues are responsible for promoting Equal Opportunities for all and for challenging any behaviour or practice which discriminates against any client or colleague on the grounds of race, religion, disability, age, gender, sexual orientation, identity or any other perceived difference.

As a Company we are unable to provide Sponsorship for overseas candidates. Applicants must have proof of right to work in the UK. It is a requirement to provide an overseas police check dated within the last 3 months of being in the UK if you have lived outside of the UK for longer than a year in the last 5 years.

By submitting your details, you acknowledge that Prestige Nursing is collecting, processing, and using your personal data for managing your application. For more information, please visit our Candidate Privacy Notice on our website.

Prestige Nursing & Care reserve the right to close this role early

You may be asked to provide your employment details through HMRC.

#INDEHP24

Role: Teaching Assistant & Extended Care Manager
Hours: Monday to Friday 12:00 pm - 6:15 pm = 33.25 hours (inclusive of paid comfort break)
Start date: ASAPTeaching Assistant - 12:00pm-3:00pm - Monday to Friday (15 hours)
Payscale C3-5 - Actual Salary £9,910.00 - £10,193.00 (subject to experience)
Extended Care Manager - 3:00-6:15 pm - Monday to Friday (18.25 hours)
Payscale E9-15 - Actual Salary £13,126.00 - £14,318.00 (subject to experience) (with an additional 2 paid hours per week to undertake administration; these can be worked flexibly and off site)The Headteacher and Governing Body are looking to appoint a Teaching Assistant and Level 3 Extended Care Manager from Autumn 2024 to join our team of dedicated staff. This is an exciting opportunity to become part of our supportive and friendly staff team, all committed to the success and well-being of our pupils and school community. Apply now and make a lasting impact on young lives! An ideal role for a candidate who seeks to support children within and beyond the school curriculum. Join our thriving and popular after school club - The Green House, catering to children aged 3-11 years. Our club is well-equipped with extensive resources, including Chromebooks for educational activities, a large playing field for outdoor fun, and a dedicated building designed to create a safe and engaging environment. We offer high quality professional development tailored to your individual needs, ensuring you grow and succeed in your role. Visits are warmly welcomed to attend for a tour of the school with an opportunity to ask questions. The closing date for this post is Wednesday 4th December 2024 at 12 noon. Interviews will be held on Friday 6th December 2024. Please note that we reserve the right to close this advert early for the right candidate.Please note that as this post will commence part way through the academic year (1 September to 31 August) this salary will be adjusted to reflect the number of contracted days for the remainder of the academic year. Green Lane Primary School is committed to safeguarding and promoting the welfare of children; we expect all staff and volunteers to share this commitment. This post is subject to an enhanced DBS check.

Required ASAP

Are you passionate about education and supporting teenagers?
Do you have experience of working in a secondary school and could you make a difference working with SEND students?
Do you have skills in Science and /or English?
We are seeking to recruit enthusiastic and motivated Learning Support Assistants to join our Learning Support Team.
The role is to assist and support the integration of students with physical disabilities and / or special educational needs within a mainstream school. You will be supported by strong leadership in the school coupled with a fantastic team spirit and genuine collegiality across the team and across the school.
Staff are engaged with professional development and are supported in exploring new ideas. Sunbury Manor School is a mixed, 11-16 Single Academy Trust. We are proudly comprehensive and serve a wide community on the edge of Surrey and Southwest London, that is vibrant and ambitious. Sunbury Manor has a very clear ethos and you will see it when you visit our school; strong, positive relationships that create an environment where teachers can teach exceptional lessons and students can make exceptional progress.
36hrs per week, Monday—Friday (8:00am—4:00pm). Term-time only.
Please note, all non-classroom based roles are required to undertake a 40-minute lunch duty for which an alternative lunch break will be provided.
We offer an excellent Professional Development programme at all stages of your career, we also offer Westfield 24/7 Employee Assistance Programme, Westfield Health Cash Plan, Westfield Rewards (discounts from hundreds of leading retailers, restaurants and destinations), free gym membership at the neighbouring leisure centre and staff laptop. To apply please use the apply now button and complete the online application form.
Closing date: Monday 25th November 2024 @ 9 am
Interview date: w/c Monday 25th November 2024
We strongly encourage early applications. Applications will be considered as they are received and we reserve the right to appoint before the closing date.
All applicants must have the right to live and work in the UK.
Important information: Please note as part of the schools safer recruitment process we engage with an external provider to complete a full Social Media check on all shortlisted/recruited applicants. The process is a mandatory part of our recruitment process and requires the agreement in advance from the applicant, If you do not/will not give agreement to such searches then please do not apply as we will not be able to further your application.
Sunbury Manor School is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment. An enhanced DBS check is required for all successful applicants.

Learning Support Assistants Required near Guildford - Interested? Please read on...

Location: Cranleigh

Position Type: Full-Time LSA in the College Setting

Salary: Competitive, based on experience

About The School : We are supporting a forward-thinking educational institution dedicated to providing an inclusive and supportive learning environment for students with diverse needs. Their commitment to fostering personal growth and academic success drives everything they do. They are now seeking a passionate and dedicated Learning Support Assistant to join this dynamic team.

Role Overview: As a Learning Support Assistant, you will play a vital role in enhancing the educational experience of their students. You will work closely with teachers to support the learning and development of students with varying abilities, ensuring they have access to the curriculum and can participate fully in all college activities.

Key Responsibilities:

• Assist teachers in delivering tailored educational programs to meet individual student needs.
• Provide one-on-one support to students, helping them to understand and complete tasks.
• Foster a positive and encouraging learning environment that promotes confidence and independence.
• Monitor and record student progress, providing feedback to teachers and parents as needed.
• Collaborate with educational professionals to develop and implement Individual Education Plans (IEPs).
• Support students in developing social skills and emotional resilience.
• Assist with the preparation of classroom materials and resources.
• Participate in training and professional development opportunities to enhance skills and knowledge.

Qualifications:

• Previous experience working with children, particularly those with special educational needs, is highly desirable.
• A relevant qualification in education, childcare, or a related field is preferred (e.g., Level 2 or 3 Teaching Assistant qualification).
• Strong communication and interpersonal skills, with the ability to build rapport with students, staff, and parents.
• Patience, empathy, and a genuine passion for helping young people succeed.
• Ability to work collaboratively as part of a team, as well as independently when required.
• A commitment to safeguarding and promoting the welfare of children and young people.

Benefits:

• Competitive salary based on experience and qualifications.
• Opportunities for professional development and training.
• A supportive and collaborative working environment.
• Access to resources and tools to facilitate effective teaching and learning.
• [Include any additional benefits specific to your institution, such as health and wellness programs, employee assistance programs, etc.]

How to Apply: If you are enthusiastic about making a difference in the lives of students and meet the qualifications outlined above, we would love to hear from you! Please apply now or call Paul Hirchfield on 01293 527416 for more information.

We are committed to creating a diverse and inclusive workforce and encourage applications from all qualified candidates.

Note: All successful applicants will be subject to a full disclosure and barring service check (DBS) to ensure the safety of our students.

Join us in our mission to empower students and help them reach their full potential!

Support Worker

Postcode: KT18
Up to: 11.44

Contract type: Full time

About us

At Achieve together, we strive to support and inspire the people we care for in order to give them the resources, skills and confidence to live their lives independently, and to the fullest.

Without our incredible team of Support Workers, we simply wouldn’t be who we are today. We’re always on the hunt for hard-working, passionate people who want to make a difference and help others – so what are you waiting for?

Become a Support Worker and shape lives
As a Support Worker, you’ll deliver excellent care, celebrate achievements, encourage fun and creativity and engage directly with our wider community. This is more than just a job – you’ll be helping the individuals we care for gain independence and live healthy, happy and fulfilling lives.

At Achieve together, you’ll embark on a career adventure like no other, with dedicated training opportunities along the way to develop your skills as a Support Worker and beyond. Whatever your aspirations, we can help you reach your goals and forge a long-lasting career in social care.

You will support people both in their home and in their local communities and we have a range of working patterns to suit you, including full time, part time and flexible opportunities.

We offer a range of exciting benefits, such as:

• Flexible hours to suit a range of lifestyles
• Career progression and training opportunities
• Employee welfare and wellbeing initiatives
• Recognition schemes, team events and social activities
• Employee discount schemes across a range of retailers and services
• Wagestream - a financial health app that gives you the ability to receive optional pay advances
• Staff incentive schemes such as Refer a Friend, Employee of the Month and Heroes Awards

About you
Although it would be beneficial to have some experience of healthcare work, it isn’t absolutely necessary as we provide full training. As long as you’re passionate, hard-working and empathetic, you’ll fit right in.

Join the team today and begin sharing moments and shaping lives.

Learning Support Worker - Lingfield, Surrey

£11.56 - £12.37 per hour

Term-Time only (39 weeks per year)

Full time available - (Monday - Friday, 9am - 4pm)

As a Learning Support Worker, you will support students across their residential and educational setting. You must be passionate about making a genuine difference to the young people this school support and putting them at the heart of everything they do. Day-to-day, your role will include…

• Working as part of a multi-disciplinary team who share a common goal; to achieve the best for the students.
• Enabling students to access learning, using needs-specific, personalised approaches, both with 1:1 and group learning activities.
• Encouraging independence among the young people you support.
• Contributing to individual student records and reports, in consultation with the class Teacher and specialist staff.
• Supporting students at home (onsite), attending and contributing to classroom, curriculum, staff, and other vital meetings.
• Completing administration work.
• Promoting high standards of hygiene and welfare for students at home and in class.

About You

Experience is not essential; the team simply look for people who share the same great qualities as their existing Learning Support Workers. Some of those things include:

• Are you passionate about supporting students?
• Will you strive for the best possible outcomes for the people you are supporting?
• Are you creative with new ideas to stimulate students?
• Can you be adaptable to changing priorities and working flexibly?
• Can you demonstrate good initiative in dealing with challenging situations?
• Are you an engaging communicator, both verbally and in writing?
• Are you always looking for development opportunities to enhance your own ability?

If this sounds like you then we would love to discuss your next career move with you.

More About The School

They sit in the Education Directorate of a leading national charity working exclusively to improve the lives of children and young people with epilepsy and/or associated conditions. They are a non-maintained residential special school for 5-25-year-olds, and they are an innovative and creative School and College for students with SEND, and a large percentage of their cohort have Epilepsy, autism, and severe learning difficulties, along with communication difficulties.

The school provides a variety of interactive and inclusive environments, both indoors and outdoors, which support the pursuit of ambitions and aspirations through a whole range of exciting and creative spaces. All the students are put at the heart of the learning experience, through providing an environment where everyone can make progress and gain new skills.

The school is a Centre of Excellence [IQM] for inclusion, and is a member of Challenge Partners [Quality Assurance Review (2019) judged 'outstanding'].

Rated 'Good' [Ofsted 2023].

Rated 'Outstanding' [Ofsted 2024].

As an employee, you will receive…

• Comprehensive training and development opportunities, including the chance to complete your Care Certificate or Level 3 Diploma in Children and Young People's Workforce
• Free parking onsite
• Competitive annual leave plus Bank Holidays (pro-rata for part-time staff)
• Subsidised onsite dining in our beautiful restaurant
• Your Rewards - access to nationwide discounts and benefits
• Gym membership options (onsite and off-site)
• An occupational pension scheme
• Genuine opportunities for career progression
• Onsite accommodation available (subject to availability)

If you live locally and rent, why not consider our on-site accommodation which can often be found well below market average?

Part-time/Flexible working: Alongside traditional working hours, they welcome applications from those seeking more flexible working patterns. They are always happy to explore if, and how, they can accommodate specific requirements.

APPLY TODAY

If this sounds like the opportunity you've been waiting for, don't delay and apply today! Or call Paul Hirchfield on 01293 527416 for more information.

Learning Support Assistants Required in Guildford - Interested? Please read on...

Location: Guildford

Position Type: Full-Time/Part-Time (Flexible hours available)

Salary: Competitive, based on experience

About The School : We are supporting a forward-thinking educational institution dedicated to providing an inclusive and supportive learning environment for students with diverse needs. Their commitment to fostering personal growth and academic success drives everything they do. They are now seeking a passionate and dedicated Learning Support Assistant to join this dynamic team.

Role Overview: As a Learning Support Assistant, you will play a vital role in enhancing the educational experience of their students. You will work closely with teachers to support the learning and development of students with varying abilities, ensuring they have access to the curriculum and can participate fully in all school activities.

Key Responsibilities:

• Assist teachers in delivering tailored educational programs to meet individual student needs.
• Provide one-on-one support to students, helping them to understand and complete tasks.
• Foster a positive and encouraging learning environment that promotes confidence and independence.
• Monitor and record student progress, providing feedback to teachers and parents as needed.
• Collaborate with educational professionals to develop and implement Individual Education Plans (IEPs).
• Support students in developing social skills and emotional resilience.
• Assist with the preparation of classroom materials and resources.
• Participate in training and professional development opportunities to enhance skills and knowledge.

Qualifications:

• Previous experience working with children, particularly those with special educational needs, is highly desirable.
• A relevant qualification in education, childcare, or a related field is preferred (e.g., Level 2 or 3 Teaching Assistant qualification).
• Strong communication and interpersonal skills, with the ability to build rapport with students, staff, and parents.
• Patience, empathy, and a genuine passion for helping young people succeed.
• Ability to work collaboratively as part of a team, as well as independently when required.
• A commitment to safeguarding and promoting the welfare of children and young people.

Benefits:

• Competitive salary based on experience and qualifications.
• Opportunities for professional development and training.
• A supportive and collaborative working environment.
• Access to resources and tools to facilitate effective teaching and learning.
• [Include any additional benefits specific to your institution, such as health and wellness programs, employee assistance programs, etc.]

How to Apply: If you are enthusiastic about making a difference in the lives of students and meet the qualifications outlined above, we would love to hear from you! Please apply now or call Paul Hirchfield on 01293 527416 for more information.

We are committed to creating a diverse and inclusive workforce and encourage applications from all qualified candidates.

Note: All successful applicants will be subject to a full disclosure and barring service check (DBS) to ensure the safety of our students.

Join us in our mission to empower students and help them reach their full potential!

Hello

Would you like to be a care assistant & have the job satisfaction of making a difference to peoples' lives?

Caremark Epsom, Banstead & Reigate are recruiting new carers; either part-time or full-time jobs available.
Experience not essential - you will be given training. More important are passion and dedication, and obviously a kind and caring attitude. Also necessary to have your own car, as we cover a large area so using public transport isn't really feasible.

If this sounds like something that appeals to you, please drop us an email.
We are always on the lookout for new carers to join our team!

Working 1-1 with pupils with SEND - Starting ASAP
Full-time or job share - hours negotiable for the right candidate(s). Term time only, Fixed Term Contract to 31st August 2025. Actual salary for 30 hrs/week £16,902 (Full-time equivalent £23,576)Generous Local Government Pension Scheme. Option to work additional hours in our After School ClubWe are a welcoming and successful 2-form entry primary school within the Xavier Catholic Education Trust. Our pupils are friendly, well-behaved and eager to learn.
We are looking for someone who:
• Has high expectations of children’s achievement and behaviour
• Is enthusiastic, with a can-do attitude and strong interpersonal and organisational skills
• Will support the Catholic ethos of our school (you don’t need to be Catholic)
The main duties of the role include:
• Working 1:1 to support SEND pupils and may also include working with small groups
• Participating with teachers in planning, evaluation and implementation of learning activities and providing feedback on progress and behaviour
• Undertaking short-term class cover
• Supporting the classroom environment (preparing resources, displays, etc.)
• Lunchtime and breaktime supervision (additional hours available in our After School Club)
We warmly welcome the opportunity to show you around our lovely school, situated in a convenient location with close proximity to Hersham mainline station and a fast service to London Waterloo.
Please contact the school office to arrange a visit.
Apply either via ETeach or use the application form on the school website. Applications will be considered as they are received, and we reserve the right to make an appointment prior to the closing date, please apply early.

Are you looking for a term time role?Do you have the passion and skills to work with children with SEN, helping them to develop their full potential?Your opportunityWe are looking to appoint an enthusiastic and caring Learning Support Assistant to play a key role in supporting the class teacher and the SENCo in the teaching and welfare of children with learning and physical needs. You would be both helping to support a specific child with their learning needs as well as working as a class Teaching Assistant. You will work under the guidance of the class teacher and the SENCo. Experience of with working with children with additional learning needs would be a benefit.What we are looking forWe require the successful candidate to:Be able to develop positive relationships with young childrenBe able to develop an understanding of the educational, welfare and social needs of the child you are supportingBe able to stay calm and objective when presented with unusual or challenging behaviourBe enthusiastic and committed to working as part of a teamBe a confident and clear communicator with parentsBe flexible with regard to other classroom workHave experience of working with children with additional learning needsJoin the GLF Schools CommunityAs a part of GLF Schools, you will join a community of staff dedicated to transforming education. With regular progression discussions, there will be a wealth of opportunities for you to grow your career, whether in one of our 43 academies or in our central team.
● A growing Multi Academy Trust with over 2,000 colleagues and over 17,000 pupils
● Founded upon the values of Respect, Inclusivity, Integrity and Kindness
● 43 primary and secondary schools across 7 Local Authority areas across the south of England
● We work as a community whilst ensuring each school maintains its own unique identity
● Committed to ensuring all children and young people receive the best possible education
GLF Schools Employment Offer
GLF Schools has a generous employment offer, which allows all our colleagues to Grow, Learn and Flourish
● Access to our highly competitive Local Government Pension Scheme● Flexible working options
● Generous holiday allowance
● Work life and family friendly policies
● Employee wellbeing initiatives
● Access to a staff benefits portal
● Community and collaboration working model
Please read the attached Join Our Community candidate pack for further information.The DetailsWorking hours: Full time and part time hours available, 39 weeks per year (term time plus inset).Salary: Associate 2
Salary range: FTE £21,834Pro Rata: £TBC dependant on hours agreedClosing Date for Applications: 13th DecemberInterview Date: TBC. Visits to the school from potential candidates are welcomed. Please contact the school office if you would like to make an appointment to visit the school.

A large, growing, private sector organisation, based in Guildford, are looking to recruit an IT Support Manager to support the on-prem services and get involved in hands-on hardware/software support. This is a permanent role with a requirement to be in the office 5 days a week in Guildford.
The Role
As the IT Support Manager, you will be ensuring that the IT support functions professionally and provides quality service that meets the needs of the organisation. Your role would report into the IT Manager.
Daily responsibilities would include supporting the overall infrastructure, projects and to drive technological advancements through a best practice Service Framework, continuously reviewing and improving processes across the business.
Overall, the IT Support Manager position requires the day-to-day management of a junior member of the team An individual with a friendly personality and ability to communicate effectively across teams would be an asset.
What you'll need to succeed

• Experience working to imbed ITIL processes
• IT Service Desk experience
• Ability to work in a fast-paced environment
• Strong communication and interpersonal skills
• Resilience
• Ability to prioritise and manage
• Develop, implement, monitor and maintain standards, processes and procedures
• Customer service experience

What you'll get in return

• Salary up to £55,000
• You will be based in the main IT department in Guildford
• Bonus scheme- 20%-30% of your basic paid based on the organisations profit made each year
• Pension scheme matching up to 10%
• Private healthcare and dentalcare
• Life Assurance
• Ongoing training and personal development
• Plus many other added staff benefits.

What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call/email Sophia Redpath now. Email: this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

How would you like to work for Opus, one of the UK’s largest independent Managed Service Providers who have recently been recognised as “World Class” in the Best Companies to work for Awards?

Where? Join our Service Delivery Team

As an individual you will be responsible for first line responses to customer service requests by telephone, email, web, and portal.

Additionally, you will be responsible for:

 Maintaining Customer Satisfaction
 Maintaining allocated work pools ensuring all cases are worked according to their SLA’s and pro-actively manage the CRM tickets
 Competency on all supplier portals and communication processes
 Ad hoc cover for accepting orders/deliveries, dealing with post
 Ad hoc cover for logistics controller ensuring the day-to-day orders are placed and parts are delivered within the required timeframes
 Providing out of hours support to our customers within the Networks on call schedule. (The on-call schedule works on a 7 week – 1 week on/6 weeks off rotation with a waiting list to join)

Salary £26k
25 Days Holiday + UK Bank Holidays
Hybrid working (3 days a week in the Reigate office)

Other organisations may call this role Client Success Specialist, Customer Service Advisor, Customer Experience Agent or CX Advisor.

WHO? are we looking for?

We are seeking a Customer Experience Specialist who is/has:

 At least 5 GCSE Grades at ‘C’ level or above including Maths and English
 Previous employment in a customer service or co-ordination role
 PC literate. IT Microsoft office proficient. Exposure to databases preferred
 Methodical work ethic. Strong on conflict resolution. Strong problem-solving ability as well as excellent customer care skills
 Ability to communicate at all levels with an excellent telephone manner
 Ability to understand the point of view of other departments and put own point of view clearly. Good at keeping other departments in the picture and flagging up potential problems
 High level of personal motivation, looking to further skills and career through In-House training
 Ability to multitask is vital to this role

What? can Opus offer you?

 Free daily breakfasts in the office
 Regular companywide events
 Monthly 'shining star' employee recognition awards
 Pension and life insurance
 Refer a friend scheme (£1,000)
 Mental health, financial and legal support
 Training and development plans
 State of the art offices
 Option to buy and sell holiday
 Employee Dream Ball - Quarterly chance to win £3k towards a dream
Culture is important to us as are our values
 Work together to win together
 Be brave and think differently
 Own it and never give up
 Strive to be the best
 Stay curious and keep learning

Meet Opus

Established in 1992, Opus are specialists in delivering contact centre, business telecoms, managed IT, business mobile and IoT and managed print consultancy for over 1,000 large SME, mid-market, enterprise and public sector organisations across the UK.
Our world-class expertise is delivered by our internal teams, while leveraging best of breed technology partners such as Microsoft, Five9, Mitel, 8x8, Cirrus, Gamma where we have achieved platinum partner status.
https://www.opustech.co.uk/blog/best-companies-award

Become part of our exciting success story

Would you like a job where you work an assignment for 2 weeks and then have a break?

Would you like a rewarding role in which you can support a client one to one in their own home?

Come and join one of the UK's largest provider of complex care.

Within the Care in the Home division, we support clients with spinal cord injury, neurological and acquire brain injury to live independently in their own homes.

We'd like you to join us as a Live In Support Worker with our client who lives in Elstead, Surrey.



What you'll be doing:

We are looking to recruit a regular Live In Support Worker to work regularly with our male client who lives at home with his wife in Surrey.

Our client has a spinal cord injury and requires support to lead an independent life in his home and out in the community.

You will move into a client’s home and support him with personal care (including washing, dressing and toileting), moving and handling, domestic tasks and social activities.

You will need to drive the clients vehicle, so a successful candidate must hold a full UK drivers licence.

When you'll be working:

Assignments 2 weeks long
Regular consistent work with rolling rotas
You must commit to working regularly each month to enable continuity of care for our client


What you'll have:

Full UK Drivers Licence
Kind and caring nature
Flexibility & reliability – continuity of care is imperative for our clients
Good communication skills

Hours: 35 hours per week
Shift Pattern: Monday to Friday with 9 day fortnight
Are you passionate about making a positive difference and providing high quality services? Do you really care about people? Want great benefits, flexible working and learning and development opportunities to boot? You’ll fit in well here.

We’re growing. Quickly. In the last three years alone we have commissioned 16 new Extra Care schemes that provide quality housing and care for older people of modest means. We’re constantly looking for ways to make things better, always putting our residents and people at the heart of what we do.

We have big ambitions and are looking for superstars to join us.

In Extra Care, our residents live independently in their own homes within one of our schemes, complete with communal lounges, gardens, cafés/bistros and salons. Within the role of Housing and Care Manager you will be responsible for the operational management and quality of the care service, ensuring viability and promoting person centred provision to meet resident needs.

You will ensure that the care quality commission essential standards are met and that the highest level of customer service is provided.
You will also ensure residents receive a high quality and responsive housing and care service in a safe and secure environment, including providing support where necessary and encouraging independence and choice.
You will be expected to collaborate with the housing provider, local authority and their stakeholders to promote a positive atmosphere within the Court whilst encouraging social interaction and reducing isolation.
To qualify for the role, you will have:
• Level 5 Diploma in Leadership for Health & Social Care or equivalent (Essential qualification or must be willing to undertake this qualification on appointment to the role)
• Significant practitioner and/or management experience, skills and knowledge in one or more of the following areas;
o Services for older people/people
o Residential day or community services for older people
o Extra Care or Home care services for older people
o Prevention or re-enablement services for older people
• Experience of supervising and managing a small team, ideally within an organisation providing Social Care and / or Social Housing.
• Experience in Housing Management & Maintenance
• Experience in Housing aid and advice
• Experience of working in a multi disciplinary team
The benefits
At Housing 21 we’re proud to be bucking the trend as a care provider by actively recognising the importance of our customer-facing employees and rewarding them accordingly. You will receive:
• Pension scheme
• Holiday pay
• Holiday purchase scheme
• Occupational Sick Pay
• Occupational Maternity/Paternity Pay
• Health Cash Plan
• Blue Light Card (offering discounts across retail, hospitality and leisure)
• Income protection
• Eye care vouchers
• Car lease scheme
• Cycle to Work scheme
• Employee Assistance Programme
• Support to progress and develop
As part of our commitment to our employees and offering flexibility, Housing 21 now offer a nine-day fortnight, providing employees with the opportunity to work their hours across nine days. Further details on how this works, will be discussed with successful candidates upon on offer being made.
If you require more information before applying for this role, please see the attached job profile.
Closing date for applications 24 November 2024
Due to the nature of this role this advert may close earlier than the closing date listed and once sufficient applications have been received. Please apply early to avoid disappointment.