Total 4,464 Customer Service job vacancies in Croydon, London, CR0 4TS

We have an exciting opportunity available here at Barking and Dagenham College for Lead Learning Support Practitioner-Horizons (Lead LSP) to join our team.
You will join us on a full-time, permanent basis, and in return we will offer a competitive salary of £27,590 - £29,761 pa including London Weighting.
The Lead LSP-Horizons role:
To work closely with LSP Coordinators in ensuring efficient day to day deployment of Learning Support Practitioners, providing LSP cover where required, delivering dyslexia support for students and undertaking EHCP Annual Reviews.
Key Responsibilities of our Lead LSP-Horizons:
Support Learning Support Practitioners across a specific curriculum areas.
Collaborate with teaching staff to ensure they met the needs of learners.
Provide targeted support to students with SEND, ensuring tailored interventions and progress monitoring.
Lead EHCP annual reviews
Oversee the progress reports and support plans.
Develop and deliver staff training to enhance support strategies within the classroom
Liaise with parents, carers, and external agencies to ensure comprehensive support for students.
Our ideal Lead LSP-Horizons should have the following qualifications, skills and experience:
Experience and understanding of the issues related to Additional Learning Support
Ability to recognize additional needs indicators in students and to act promptly upon them
Comprehensive knowledge of specialist support and how to maximise the impact of it to improve student retention and attainment
Level 2 or 3 qualification in a relevant subject area
Level 2 English or Maths (or equivalent)
SpLD qualification desirable
If you are passionate about success and can do the above, then we want to hear from you!
You will need to submit a covering letter within your application demonstrating how your personality, skills and experience meet our values for this role.
PLEASE NOTE;
All applications forms must be fully completed, showing full education and employment details. An incomplete application will not be considered for shortlisting.
We have the right to interview candidates before the application deadline.
This role is exempt from the Rehabilitation of Offenders Act 1974 and the Amendments to the Exceptions Order 1975, 2013 and 2020
Barking & Dagenham College are committed to Safeguarding and promoting the welfare of children and young people

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. For both documents, please view the attachment/s below.

Successful Band 7 candidates MUST be registered with the HCPC as a Biomedical Scientist AND hold the following CPSM Log book (Clinical Biochemistry) if qualified before 2003. OR Registration portfolio IBMS (Clinical Biochemistry 2003 to 2004) and Diploma in Biomedical Science IBMS (Blood Sciences 2005). OR Specialist Diploma IBMS (Clinical Biochemistry 2005 onwards) AND Fellowship (Clinical Chemistry), MSc Biomedical Science or equivalent qualification at MSc level. Compliance to these criteria is mandatory and must be clearly recorded on application. The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below. If you require further information or would like to arrange an informal visit please contact Greg Dearman, Biochemistry Scientific Lead: 0203 246 0443 (Greg.Dearman@nhs.net) Please note: - All staff identified as AT-RISK who meet the requirements of the post will be prioritised accordingly. Priority will initially be given to Barts Health employees. This does not apply to Comprehensive Local Research Network (CLRN) roles.As an Equal Opportunities Employer we actively support applications from individuals who apply under the Guaranteed Interview Scheme and will process your application as appropriate. To demonstrate our commitment we use the disability symbols on NHS Jobs.We reserve the right to expire vacancies prior to the advertised closing date once a sufficient number of applications has been received and we regret that we are unable to provide notification if your application is unsuccessful. All new appointments (excluding all Medical & Dental doctors) are subject to 6 months probation period.In submitting an application form, you authorise Barts Health to confirm any previous NHS service details via the Electronic Staff Record Inter Authority Transfer process should you be appointed to the post.All vacancies followed by INTERNAL ONLY, have been classified as an internal role and only internal candidates will be considered. If you are successful at the shortlisting stage we will contact you via NHS Jobs e-Mail and text message with details of your interview. Please continue to check your e-Mails and also your NHS Jobs account for correspondence.Barts Health is committed to safeguarding the welfare of children and to child protection. The Trust aims to ensure as far as is possible that anyone, paid or unpaid, who seeks to work in our organisation and who gains access to children, is safe to do so. We reserve the right to close this vacancy prior to the advertised closing date, once a sufficient number of applications has been received and we regret that we are unable to provide notification if your application is unsuccessful.

Supervisory, clinical and line management Supervise and line manage a team of mental health professionals and trainees based in schools. Work closely with the MHST Service Manager and Clinical Lead to ensure that the provision is high quality, clinically safe and reflects best practice. Ensure that the KPIs and objectives of the MHST, and individual objectives, are met by your team. Audit cases for quality and safeguarding purposes. Be the Duty Manager on a shared rota basis (up to 2 days per week). Assess and monitor risk and draw up appropriate risk management plans. Develop your team to understand and manage appropriate levels of risk. Participate and deliver reflective practice sessions and provide training to the team. Supporting building on the existing programme and expanding the service into new schools using learning so far. Provide support for SMHPs and others in using CYP-MH compliant routine outcome measures. Use IAPTUS and HR based databases for effective case recording and management recording (e.g. 1:1s, probation reviews, annual appraisals). Understand and advise on safeguarding/clinical risk issues that may arise, following both organisational and school policies and procedures. Support staff to deliver tailored, appropriate services to a diverse range of children and families. Oversee the development of new resources (e.g.) to support young people who have disengaged from school, or have additional needs. Participate in your own clinical supervision and line management, keep up to date with relevant policies and procedures and attend relevant training and CPD opportunities. Meet the requirements of your own professional body. Delivery to School-aged Children and Young People and families Develop and deliver high quality interventions with children and young people that reflect the population of Hammersmith and Fulham, and adapt to meet individual needs. Support children and young people experiencing mild to moderate mental health difficulties and their families in the self-management of presenting difficulties. Work in partnership with families to provide culturally appropriate psychological interventions. Hold a caseload, including more complex cases. Make referrals to appropriate agencies (e.g. CAMHS). Develop and help deliver workshops, groups and individual interventions for children and young people in schools, utilising CBT principles. Work with the Whole School Approach Lead and Clinical Lead to identify training and support needs for school staff and/or parents.

Proven ability to work effectively in a team environment and independently as required Assist in all aspects of cardiovascular surgery including; harvesting of vein and radial conduit, utilising conventional and endoscopic techniques and assisting in the surgical opening and closure of patients Strong interpersonal skills Flexible to cover a range of shift patterns to meet the needs of the theatres and cardiovascular department A commitment to the delivery of a high standard of evidence-based care Promoting best practice and contributing towards quality improvements. Sound written and verbal communication skills See job description for further details

Exciting Opportunity for Team Leaders – Day & Night Shifts
Earn £13.50 to £15.50/hour
Location: London and surrounding areas

Holistic Care Innovations Ltd, a leading healthcare staffing agency, is seeking experienced Day Team Leaders and Night Team Leaders to support care homes in delivering exceptional standards of care.

Key Responsibilities
- Shift Leadership: Manage and oversee daily or nightly operations, ensuring smooth service delivery and supporting care assistants.
- Case Management: Collaborate with residents, families, and healthcare professionals to design and implement effective care plans.
- Medication Administration: Safely administer and record medications in compliance with policies.
- Risk Assessment: Conduct and review assessments to maintain a safe environment for residents and staff.
- Resident Support: Assist with daily needs, fostering independence and ensuring residents lead fulfilling lives.
- Service Development: Work with leadership teams to enhance care services and processes.
- Inclusive Environment: Create a positive and engaging atmosphere for residents and staff alike.

What We Offer
- Competitive Pay: £13.50–£15.50 per hour, based on experience and qualifications.
- Wagestream Access: Manage and access your earnings anytime.
- Career Growth: Access professional development opportunities, training programs, and apprenticeships.
- Enhanced Pay: Additional rates for bank holidays.
- Annual Leave Flexibility: Participate in our holiday purchase scheme.
- Wellbeing Support: Access resources and programs for mental and physical health.

Candidate Profile
- Qualifications: NVQ Level 3 in Health and Social Care is desirable.
- Leadership Skills: Proven experience supervising and leading teams effectively.
- Care Expertise: Solid understanding of care planning and risk assessment processes.
- Medication Handling: Experienced or willing to train in administering medication.
- Professionalism: Organized, IT-literate, and skilled in delegating responsibilities.
- Values: Caring, passionate, and team-oriented, with a commitment to putting residents at the heart of your work.

Why Join Holistic Care Innovations Ltd?
Joining our team means becoming part of a professional and compassionate organization dedicated to improving the lives of residents. You’ll have the chance to make a genuine difference while enjoying competitive benefits and career opportunities.

How to Apply
Submit your CV to admin@holisticcareinnovation.co.uk or contact us at 01424 212199 for more information.

Note: Successful candidates will undergo a DBS check before placement.

Be part of a team that thrives on professionalism, compassion, and excellence. Together, we can create brighter days for those in our care.

For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description. Come and be a part of the best NHS trust in England to work for, according to our staff* UCLH top trust to work at in England for the second year running! : University College London Hospitals NHS Foundation Trust *In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the second year in a row. UCLH top trust to work at in England for the second year running! University College London Hospitals NHS Foundation Trust. Once again, UCLH has received the highest score of all general acute and acute/community NHS trusts in England for staff that would recommend us as a place to work.

For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description. Come and be a part of the best NHS trust in England to work for, according to our staff* UCLH top trust to work at in England for the second year running! : University College London Hospitals NHS Foundation Trust *In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the second year in a row. UCLH top trust to work at in England for the second year running! University College London Hospitals NHS Foundation Trust. Once again, UCLH has received the highest score of all general acute and acute/community NHS trusts in England for staff that would recommend us as a place to work.

Please see attached Job Description and Person Specification for a detailed description of the role and responsibilities.

Ensuring confidentiality Receiving and directing patients Reception duties Running appointment system, surgeries and clinics Taking messages and details of visit requests Dealing with patient queries e.g. test results Register new patients following practice policy Removal of patient records Manage document management and online consultations Monitor practice email daily Accept and log deliveries Follow daily reception rota Generate repeat prescriptions Familiar with EPS and online requests Scanning of letters and patient correspondence Use of computer as directed Use of software packages e.g: Microsoft Word, Excel and PowerPoint Liaise with hospitals; arrange ambulance transport for patients, scans or outpatients appointments Open post and distribute> Leave private and confidential marked post in PM tray Attend meetings Attend courses as and when required by the Practice Checking and maintain stocks of forms and stationary Maintenance of beverages/washing up and general tidiness of the premises Evening staff to ensure practice is fully vacated and all end of days checks carried out Receiving and checking deadlines to meet practice targets Photocopying, scanning and filing Prepare and participate in CQC inspection in conjunction with other delegated practice staff Admin duties including secretarial support including typing as and when required Support admin team and practice manager Ad hoc duties as and when required by the Practice

Receptionist - Days & Nights

Contract Type - Permanent
Flexible hours per week

Employment Type - Flexible

Located close to Longford, just off the Bath Road, Thistle Heathrow is an Airport hotel which delivers a warm welcome no matter how long or short the stay. It has 264 bedrooms and 14 meeting rooms, the largest one seating up to 700 people - meaning it is also an extremely popular local wedding venue. It is the only hotel that has direct access to Heathrow Terminal 5 by POD in just 5 minutes.

The Role

As Front of House Team Member you will mainly work on the Reception desk providing a warm welcome and great service to our guests from the moment they arrive to the moment they leave. Previous experience with Opera is an advantage as you will of course be helping our guests with Check-in and Check-Out, however more than that you will have the opportunity to really get to know your guests in order to better anticipate their needs and deliver a truly personalised experience. You will need to be proactive in solving guest queries and be able to do your best work while remaining cool and calm in busy times. Our Front of House Teams work a shift rota so you will need to be comfortable working five days out of seven, with some early shifts and some late shifts.

What we look for

* Passionate about delivering the highest levels of service with a desire to learn, work hard and progress

* Comfortable in a front line role facing the public

* Empathetic and able to build relationships

* An open personality who is relaxed and natural in their interactions

* Accurate with good attention to detail

* Demonstrable desire to pursue a hospitality career

* Able to work effectively as part of a team

* Previous experience in a fast paced service environment

What's in it for you?

* Great development opportunities

* Discounted rates on hotel rooms, food and drink across the Clermont Hotel Group

* Interest free season ticket loans (conditions apply)

* Access to a 24/7 Employee Assistance Program

* Pension and Healthcare Schemes

* Wagestream - get access to earned salary before payday

* Paid volunteering days

* Generous recommend a friend scheme

* Apprenticeships and accredited qualifications up to Level 7 (Master's Degree equivalent)

* Access to discounts and cashback through a huge range of retailers and service providers via our online benefits portal

* Great Recognition program

* ...and many more!

We have a vacancy for an enthusiastic, motivated and dynamic individual to join the breast cancer nursing team as Clinical Nurse Specialist.

If you thrive on a challenge and feel that you can make a difference to the care of cancer patients this post may be for you.



We offer one- stop diagnostic clinics every day, ensuring that patients with breast malignancies and those with benign disease receive the highest standard of care and support from the time of diagnosis and throughout their treatment pathway.

Our breast surgeons offer a range of oncoplastic procedures, working closely with other providers in the network. The multi disciplinary team provides seamless care to all patients from diagnosis through treatment to living with and beyond cancer; care is underpinned through out by care form specialist nurses

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.


We provide first-class acute and specialist services across eight sites:

• University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)

• National Hospital for Neurology and Neurosurgery

• Royal National ENT and Eastman Dental Hospitals

• University College Hospital Grafton Way Building

• Royal London Hospital for Integrated Medicine

• University College Hospital Macmillan Cancer Centre

• The Hospital for Tropical Diseases

• University College Hospital at Westmoreland Street


We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women’s health and the treatment of cancer, infection, neurological,gastrointestinaland oral disease. It has world class support services including critical care, imaging, nuclearmedicineand pathology.


We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.


For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.

Come and be a part of the best NHS trust in England to work for, according to our staff*

UCLH top trust to work at in England – for the second year running! : University College London Hospitals NHS Foundation Trust

*In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England – for the second year in a row.

UCLH top trust to work at in England – for the second year running! University College London Hospitals NHS Foundation Trust.

Once again, UCLH has received the highest score of all general acute and acute/community NHS trusts in England for staff that would recommend us as a place to work.




This advert closes on Thursday 28 Nov 2024

Proud member of the Disability Confident employer scheme

Job Title: Youth Justice Case Manager
Location: Redbridge council
Rate: Limited/Umbrella: £33.41 per hour
Job Description
We are looking for a qualified Youth Justice Case Manager to manage a caseload of youth justice cases, including out-of-court disposals and statutory court orders, in accordance with National Standards and the HMIP Inspection Framework. This role focuses on supporting young people to complete their orders and work towards a crime-free future, following the "Child First, Offender Second" approach.
Key Responsibilities

• Caseload Management: Handle youth justice cases, maintaining compliance with national standards.
• Supportive Interventions: Provide impactful support to young people throughout their orders.
• Effective Communication: Engage with young people, their families, and partners to achieve positive outcomes.
• AssetPlus Utilisation: Leverage the AssetPlus tool with a trauma-informed approach to reduce re-offending.
• Evidence-Based Interventions: Design and deliver programs to support engagement in education and training, reducing offending risks.
• Court and Panel Representation: Prepare and present detailed reports for courts and referral panels.
• Safety and Risk Management: Conduct assessments to maintain the safety of young people and the community.

Candidate Requirements

• Essential: Experience with AssetPlus as an assessment and planning tool.
• Desirable: Experience in youth justice or social services roles.
• Legal Compliance: Candidates must be free of restrictions under the Childcare Act 2006 and related legislation.

How to Apply
Please submit your CV and a cover letter highlighting your relevant experience and qualifications.
For more information, please contact Lewis.Ashcroft@servicecare.org.uk

About the role We are looking for an experienced People Operations Advisor to join our People team. The post holder will work collaboratively to provide a full advisory service across the College but will be largely based at our North Kensington Centre for Skills. This is a generalist advisor role spanning the full range of HR matters including relevant employment legislation, day-to-day HR advice and casework and the opportunity for policy and project work as required. The successful candidate will support the Business Partners to provide a high quality, efficient and timely people service; acting as first point of contact for all employee queries. You will also guide and support managers through formal processes as well as advise on policy and procedures, ensuring compliance with legal requirements. You will have excellent communication skills, both written and verbal, a solid understanding of HR data and metrics, and have experience of supporting the full employee lifecycle ensuring that diversity and inclusion is embedded in your approach.
About Morley College We have newly refurbished the North Kensington Centre for Skills providing state-of-the-art classrooms, workshops and studios for our students on a wide variety of provision that ranges from courses for 16-19 year olds to adult qualifications to short courses in creative areas like jewellery, glass and ceramics. Students and staff also benefit from an excellent performance space, the Morley Heart Gardens, Morley Gallery, Morley Radio studios, and other amazing spaces for learning collaboratively. At the heart of the North Kensington community, we partner with the Grenfell Community, Portobello Business Centre, the National Theatre, the National Trust, the Natural History Museum and others to ensure we provide collaborative, relevant and useful courses that meet the needs of those around us.. As well as joining a creative, innovative leading London College focused on social justice and providing excellent teaching and learning opportunities for all, there are plenty of other rewards for working at Morley College London: Generous annual leave allowance (30 days) plus Bank Holidays Christmas closure period Excellent pension scheme with generous employer contributions Access to an employee retail savings platform, offering significant discounts at most major retailers 100% discount on the cost of undertaking an unaccredited Morley course of your choice Season ticket loans and cycle to work scheme On site cafeterias A busy events calendar, offering you the chance to attend regular Morley creative exhibitions, student awards, dances, concerts and more A lovely work environment, surrounded by creative arts, music and friendly, helpful colleagues

Working hours: 30 hours per week
Interview Date: To be confirmed
We are looking to recruit an Assistant Support Worker to join Greig House. The service will support up to 20 Young People within Grieg House, located in Poplar, London.
The service will;

provide person centred individual support, to Young People with low to medium support needs.
follow Trauma and Psychologically informed frameworks for support provided to Young People

Young People will be referred to the service by the Housing Options and Support Team (HOST) and the Through Care Services (TCS)
Key Responsibilities: The role of Assistant Support Worker is an inspirational one and key to achieving successful outcomes for clients. As a positive male or female role model you will provide assistance with delivering a high-quality programme of support which promotes client choice and control. You will address clients support needs, enable them to make positive life choices and ultimately empower them to lead more sustainable lifestyles. You will complete day to day activities including administration tasks and reception duties to support the successful operation of the service.
The successful candidate(s) will be able to demonstrate:

Motivation towards supporting vulnerable clients to achieve focussed and positive life outcomes
Good customer service, time management skills with the ability to prioritise workload
Good verbal and written communication skills
Proficient in a range of IT packages including Microsoft
Will be able to work within the ethos of The Salvation Army with regard to delivering services to vulnerable people without discrimination

Desirable attributes include:

GCSE’s including English and Maths (or equivalent)
Knowledge of Health & Safety and Safeguarding of Clients and Staff
Experience of working with vulnerable clients in a supportive setting.

In order to complete your application please download and read the job profile and any other attachments.
In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.
Appointment subject to satisfactory references, proof of right to work in the UK and Enhanced with barred list Adult DBS Disclosure
For details of how to prove your right to work in the UK please click here and please note that we are unable to offer sponsorship.
Please note that any Salvation Army employees who are under notice of redundancy and apply for this position will be given priority consideration.
We reserve the right to close this advert earlier if we feel that we have received sufficient applications.
Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.