Total 29 Customer Service job vacancies in Dearborn County, Indiana

• Analyzes functional and technical requirements of proposed or existing IT systems to determine avenues of development or modification necessary to meet mission objectives.
• Participates in systems requirement reviews and coordinates with customer/functional representatives and other technical personnel to clarify requirements.
• Prepares system change/programming specifications, and specifies programming instructions, inputs and outputs, structures, and other analytical products to document the functional and technical requirements.
• Identifies alternative approaches to the design of current or proposed systems.
• Identifies how system modifications or new systems or subsystems affect current systems; prepares cost analysis; establishes target completion dates; and prioritizes proposed system changes or developments.
• Prepares design documents and participates in critical design reviews to study and verify impacts on current systems.

• Receives all incoming documents and correspondence related to out of service issues.
• Reviews mail for distribution to appropriate areas. Reviews/researches returned mail using internal and external sources for correct address.
• Categorizes and codes documents/correspondence based on nature of item, i.e., debt, inquiry, installment agreement, waivers, etc.
• Inputs documents to the appropriate case control system. Determines actions necessary to maintain accurate report files and deletes, adds or corrects information.
• Receives and reviews cases for closure process and determining proper closure disposition.
• Maintains all central files of debt, claims, waiver and remission case file folders.

• The duties described are for the full-performance level. At developmental grade levels, assignments will be of more limited scope, performed with less independence and limited complexity.
• The duties may include, but are not limited to:
• Schedules and completes all pre-licensing inspections, routine periodic inspections, deficiency follow-up inspections, and special investigations needed in response to leads received on violations.
• Provides a broad professional assessment of the overall treatment of animals at inspected facilities, consistent with the spirit of the Animal Welfare Act.
• Evaluates the qualifications of research facility professionals to assure that they have the experience to deal with the management and care of animals located in their facility.
• Assures that unnecessary pain and distress in research animals is prevented by the proper use of anesthetics, analgesics, tranquilizers, and euthanasia.
• Reviews structural and living conditions of research facilities, and reminds facility officials of their authority and responsibilities.
• Enforces the Horse Protection Act, following uniform procedures when inspecting horse shows, exhibitions, sales, and auctions.
• Evaluates the Animal Care and Horse Protection programs to determine their effectiveness, and advise management, in the form of veterinary medical or program procedural modifications.
• Represents the Agency at meetings of industry and other concerned public and private groups and individuals to promote the Animal Welfare and Horse Protection programs.
• Provides technical guidance on inspection related matters such as veterinary care, husbandry, and handling to Animal Care Inspectors.

The Advanced MSA (AMSA) utilizes numerous advanced patient systems in support of multiple clinics involved in an interdisciplinary coordinated care delivery model.

Duties include, but are not limited to:

- Coordinates with the patient care team to review clinic appointment availability.
- Schedules new and established patient appointments.
- Tracks and facilitates completion of encounters and consults.
- Participates in team huddles and team meetings to manage and plan patient care.
- Sets priorities and deadlines, adjusting the flow and sequencing of the work to meet team and patient needs.
- Works with the team to reinforce the plan of care and self-help solutions and entering appropriate information into the electronic record.
- Monitoring pre-appointment requirements to assure readiness for patient visit/procedure (e.g., X-ray, lab work).
- Manages electronic wait list to verify and validate accuracy and resolve issues.
- Participates and provides input in problem solving on operational issues or procedures in team meetings.
- Performs administrative follow up actions.
- Participates in and independently following up on team huddles by sharing information and collaborating with the medical team to assure continuity of care.
- Evaluates patient information and clinic schedule lists to determine whether patient is vested.- Gathers information and collects/compiles data to meet the needs of the service.
- Educates providers about shared patients (those who receive their care at multiple VAs or those who have care in the community) and brings to the attention of the providers.
- Takes care of inventories, supplies, and office supplies.

Work Schedule: Monday- Friday 8:00AM-4:30PM.
Telework: Not Available
Functional Statement #: 000000
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized
Financial Disclosure Report: Not required

This is an OPEN CONTINUOUS ANNOUNCEMENT and will remain open until September 30, 2025 or until all positions are filled. The initial cut-off date for referral of eligible applications will be 30 November 2024, with subsequent cut-off dates every two weeks. Eligible applications received after that date will be referred at regular intervals or as additional vacancies occur on an as-needed basis until positions are filled.

VA offers a comprehensive total rewards package. VHA Physician Total Rewards.

Duties and responsibilities include, but are not limited to:

• The Section Chief is a leadership position that is responsible for all aspects of primary care delivery within the defined section, and supervision of staff. In conjunction with the Associate Chief and Chief of Primary Care, the Section Chief is responsible for:
• Planning, organizing, developing, implementing, controlling and refining comprehensive patient management/clinical support within clinic.
• Provides services, technical counsel, and leadership guidance necessary to section staff. to meet the care and treatment needs of patients within the clinic.
• Should be a forward-thinking physician who embraces primary care delivered via Patient Aligned Care Team (PACT) model.
• Maintaining records of meetings that include reports of conclusions, data recommendations, responsible person, actions taken, and an evaluation of effectiveness of actions taken as appropriate.
• Developing policies and procedures to assure effective management, ethics, safety, communication, and quality within the section and between Primary Care and other services as appropriate.
• Review at least annually privilege templates for each service and make recommendation to the Chief or Associate Chief as needed for modifications.
• Provides a full range of services including assessment and using the most appropriate techniques in providing quality care in their subspecialty.
• Perform appropriate evaluations, diagnosis and treatment of patients.
• Provide a full range of therapeutic interventions in units/programs in the Hampton VA Medical Center to which they are assigned and has clinical privileges to practice including diagnostic assessment, medication evaluation and management.
• Participates effectively in team meetings and treatment planning conferences and collaborates with multidisciplinary team members in a manner that enhances coordination of comprehensive patient care.

Sugarman Health and Wellbeing is seeking a Care Assistant for a male client with Autism, Epilepsy , Dyspraxia, and Sensory Processing in Hartlepool. The role offers a fantastic opportunity to provide complex care and support while developing skills in a rewarding environment.

• Hourly Rate: £13 p/h
• Location: Hartlepool
• Shift Patterns:
  • 9am-1:30pm
  • 2:30pm-6pm
• Driver: Essential (to drive a mobility car)
• Contract: Full-time, supporting complex care needs

• Provide clinical care and personal care support
• Assist with moving and handling
• Engage in outdoor activities
• Support and maintain all clinical needs
• Enhance the service user's quality of life

• Weekly pay and access to a pension scheme
• Ongoing training and NVQ course access
• Support from the Nurse Care Manager and Registered Manager

This role is ideal for care professionals interested in complex conditions and seeking to grow their careers with the support of theory and practical training

Sugarman Health and Wellbeing is an equal opportunities employer and welcomes applications regardless of sex, age, race, sexual orientation, gender reassignment, marriage and civil partnership, religion and belief, pregnancy and maternity or disability.

#SHAK

• Serves as a first level supervisor (Branch Chief) with technical and administrative supervisory responsibilities.
• Supervises functions involving the preparation, analysis, interpretation and presentation of accounting data; the operation, maintenance, and modification of systems to meet local needs.
• Coordinates, and implements policy and procedural improvements, as warranted, to correct identified operational deficiencies.
• Maintains a corporate perspective of accounting programs and activities and a direct liaison with customers to mutually assess the effectiveness of accounting services in meeting their budget execution and financial management information needs.
• Provides professional direction to subordinates within the organizational unit.
• Reviews and analyzes new or revised accounting policies and procedures which affect program operations.

Plans, organizes, and directs the activities of the Group Commander's Support Staff (CSS), ensuring that CSS complies with legal and regulatory requirements and meets customer needs.

Exercises supervisory personnel management responsibilities.

Plans, organizes, and executes all Group information management and resourcing activities.

Manages training programs for administration (3A1XX) and personnel (3SOXX) in accordance with established command guidelines.

Serves as the Group point of contact and liaison with the servicing Force Support Squadron on personnel and manpower actions. Participates in special studies and projects relating to planning, coordinating, and analyzing the effectiveness/efficiency of the Group CSS in meeting Air Force Administration program goals.

Serve as a front-line, uniformed representative of the NPS, answering visitor questions and explaining the area's recreational opportunities, including NPS interpretive services, concession operated facilities and services, campground availability, hiking trails, etc.

Perform assignments in accordance with all NPS and U.S. Treasury regulations governing the handling of governement funds.

Operate an electronic cash register, computer, or Point of Sale (POS) system to conduct financial transactions; perform opening and closing functions; issue entrance receipts, tour tickets, permits, etc.

Complete shift reports to verify money collected, accountable stock sold, and all machine transactions from the shift using shift accountability, receipt tapes; create accountability records (e.g. Excel spreadsheets) of fee collection transactions.

Inventory and/or restock fee program supplies and assist with placing orders and preparing requisition requests for equipment/supplies needed.

Physical Demands: This position requires standing for long periods of time, as well as walking, bending, and lifting of moderately heavy items. Mental stress and physical fatigue may occur due to the high volume of personal contacts and the responsibility of dealing with large amounts of money. If applicable, extreme physical exertion may be required while performing search and rescue or emergency response duties.

• As a Legal Student Trainee, you will do some or all of the following;
• Receive training in the principles, practices, concepts, work processes, regulations and statutes of one or more General Counsel functional areas designed to provide a career oriented introduction to DFAS and the General Counsel.
• Assignments include developmental experiences to prepare the incumbent for increasingly more complex work in the General Counsel arena. Assignments may be supplemented by on-the-job and/or formal training in the occupation.
• Independently plan, organize, and conduct studies of legal issues and cases generally encountered in the assigned area.
• Performs research on assignments from the Directorates Deputy General Counsel (DGC) and Assistant DGC by examining legal documents, historical files, and other legal resources on inquiries relating to a myriad of legal subjects.
• Examination is to evaluate the procedural and technical sufficiency of the action or legal matter; and, to evaluate factual and other information presented.
• Utilize manual and automated legal research methods to locate, extract, and compile relevant materials to assist the legal staff.
• Identifies pertinent facts and issues for research, suggests legal interpretations of reference materials, and prepares initial summary recommendations for attorneys.
• Drafts and edits legal and non-legal memoranda, research reports, and correspondence.

Major duties include but are not limited to:

• Performs the administrative and personnel management functions relative to staff supervised.
• Establishes guidelines and performance expectations for staff, which are clearly communicated through the formal employee performance management system.
• Observes workers' performance; demonstrates and conducts work performance critiques.
• Provides informal feedback and periodically evaluates employee performance.
• Resolves informal complaints and grievances.
• Develops work improvement plans, recommending personnel actions as necessary.
• Provides advice and counsel to workers related to work and administrative matters.
• Effects disciplinary measures as appropriate to the authority delegated in this area.
• Reviews and approves or disapproves leave requests.
• Assures that subordinates are trained and fully comply with the provisions of the safety regulations and with VHA Scheduling Directives 1230, 1231, 1232
• Plans work to be accomplished by subordinates; set and adjust short-term priorities and prepare schedules for completion of work.
• Assigns work to subordinates based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees.
• Receives and relays incoming and outgoing telephone and intercom messages.
• Receives and responds to unclear inquiries from patients concerning a variety of medical, personnel, and administrative matters.
• Receives and directs patients and visitors, answers routine inquiries and obtains necessary record information prior to patient's visit.
• Makes patient appointments and/or makes or assists in making the determination as to the patient's eligibility for benefits.
• Receives, schedules, and routes patients applying for care.
• Receives new and recurring applications for care.
• Procures data from official records, verifies information contained in the application.
• Enters no-show information for patients who fail to report for scheduled appointments, rescheduling patients as directed by the physician.
• Determines the nature of the patient's medical care needs, questions, or complaints and answers questions, provides information, gives guidance, and initiates action as appropriate.
• Maintains contact with medical and clerical staff in various clinics and wards to resolve delays and misunderstandings in the medical administrative aspect of providing medical care.
• Responds to technical questions regarding patient rights and responsibilities and medical eligibility for care.
• Serves as key member of the patient care team providing crucial administrative advice and guidance.

• The duties, described below, represent the major duties performed at the GS-08 level. The duties performed for developmental positions will be of limited scope and complexity to develop skills, proficiency, and work experience.
• Assigns work to subordinates based on work-load, difficulty of assignments, and the capabilities of employees.
• Meets directed goals for delivery of service, e.g. average wait times, abandoned calls, average call length.
• Identifies developmental and training needs of employees, provides or arranges for needed development or training.
• The incumbent is responsible and accountable for internal processes and administrative, technical, and automated system controls.
• The incumbent is responsible for handling and responding to escalated inquiries from both internal and external customers.

• Investigate industry best practice, develop appropriate research plans, gather data, conduct data analysis, review, test/pilot initiatives, implement, and innovate talent management practices in support of the Army’s Human Capital Enterprise (HCE).
• Manage talent management initiative development efforts, facilitate policy, organizational, and process changes.
• Provide guidance and leadership to junior Program Analysts working within the USATIAG, managing projects and overseeing team data collection, trend analysis, initiative development, text/document and briefing/presentation development.
• Prepare reports, briefings, and other communications material (e.g. white papers, analytical documents, emails, executive summaries).
• Liaise and work with sister service and designated foreign representatives on projects pertinent to the acquisition, development, assessment, employment, incentivization, and retention of talent.

• Performs a variety of tasks having several steps or a sequence of tasks that requires attention to work operations in a kitchen or dining area following established procedures.
• Sets up cafeteria lines, steam-tables, dining room tables, and side service stands with hot and cold food items including meats, vegetables, salads, desserts, bread, butter, and beverages; replenishes as necessary.
• Break down and cleans tables and area when meal is finished and returns dishes and food to the kitchen area.
• Cleans exhaust vents, hoods, windows, ceilings, and walls. Cleans and sanitizes trash cans; disposes of trash.
• May unloads and stores food from delivery trucks.
• May unloads and stores food from delivery trucks.

• Identifies, plans and coordinates various IT systems/software projects.
• Identifies project requirements; develops and implements project plans; coordinates and integrates project activities; manages project resources; participates in project reviews; and takes corrective actions as required.
• Plans and coordinates the selection, acquisition and implementation of technologies, information systems and software.
• Defines operating criteria and monitors installation and testing to determine the quality and efficiency of technology, systems and software.
• Ensures the project schedules are closely monitored to ensure requirements are being met in accordance with established budget limitations.
• Develops internal control and operating procedures and analyzes and evaluates their effectiveness, adequacy, and interrelationships internally and with other related segments.
• Ensures that current systems maintain the integrity of financial records required by the FFMIA, FISCAM, and RMF for all assigned systems.
• Forecasts, reviews and tracks system level budget through all budget initiatives (Direct System Reimbursable, Spend Plan, Execution, Program Budget Review).