Total 29 Customer Service job vacancies in Dudley, Dy5 1AP

Customer Service Advisor - Hybrid

• Location: Skipton / Hybrid home working
• Salary: £21,850 - £23,000
• Contract: Full time, Permanent
• Minimum 25 days' holiday plus bank holidays (rising to 30 days with service)
• Annual bonus scheme
• + Excellent training and progression opportunities

This is an amazing opportunity for a customer focused Customer Service Advisor to join a reputable, successful expanding company with clear opportunities for progression and development. If you feel this role is right for you and are available to start work immediately then please apply without delay.

This Customer Service position will be based working in an office in Skipton, however following completion of training, you will also be able to work from home on a hybrid basis.

The main duties of a Customer Service Advisor are:

• Handle a variety of customer enquires including telephone, written correspondence, email, social media, secure messages and web/live chat.
• Capturing information onto the in house system and data input
• Query handling in response to customer requests with the support of clear information and providing professional customer service
• Ensure every time you interact with a customer you are determined to provide the customer with the best possible experience.
• Have the customer at the heart of everything you do.

To be considered for the role of Customer Service Advisor you must possess the following;

• Have experience within a previous customer service focused role (call centre, retail, hospitality etc.)
• Excellent written and verbal communication skills
• Professional attitude and telephone manner
• Have basic IT skills

Hours of work:

• 35 hours per week
• Opening times: Monday - Thursday 8am-6pm, Friday 8am-5.30pm, Saturday 9am-12pm.
• Hours will predominately fall between Monday to Friday however you would work Saturday mornings on a rota basis

This is an amazing opportunity for a customer focused Customer Service Advisor to join a reputable, successful expanding company with clear opportunities for progression and development. If you feel this role is right for you and are available to start work immediately then please apply without delay.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake.

**Support Worker Required - Private Address, DY5**

**Job Purpose **
Support Worker is required to assist with various activities, enabling the employer to maintain an independent and fulfilling life that meets their chosen lifestyle.


**Work Duties:**

Domestic tasks e.g. laundry, housework and meal preparation.
Shopping
Outdoor walking/exercise
Taking me to appointments
Assisting with leisure activities

**Supporting with**
Mobility, ensuring the employers safety
Personal care
Undertaking activities for employer
Ensuring employers home is clean, hygienic, and safe
Other requirements
Working in a safe way and highlighting health and safety concerns
Assisting with management of employers health risks
Establish and maintain effective communication
Maintaining confidentiality


**Location**
Within the employers home


**Hours and rate of pay**
Weekend hours working over Saturday and Sunday in the daytime, and evenings, hours to be discussed with employer
£11.44 per hour

**Requirements**
Experience of providing care
Consistency
Motivated
Organised
Driver
Good sense of humour
Patience
Ability to understand and deliver the needs of the employer
Ability to undertake domestic activities
Flexible, reliable, and honest
Good general fitness
An enhanced DBS check will be required


Please note that this advert has been placed on behalf of one of our customers. Should your application be successful, and you are offered the position, you will be directly employed by the customer and not by PeoplePlus

About The Role
As a Senior Care Assistant at Foley Grange, Kindness will be at the core of everything you do. It touches upon every aspect of our care. Every single person who works here understands that our residents are people just like them with their own stories to tell. And, by joining us, you’ll have a wonderful opportunity to give something back to those people.

For you, it will mean planning and implementing the kind of care that will give our residents a real sense of security, dignity and independence. You will get to know our residents and their families – helping to ensure we deliver truly personalised care plans. Leading a team of Care Assistants, you will be responsible for maintaining the highest standards of care and you’ll be a real influence on the rest of the team. Whether you are showing someone how to use a walking frame, helping someone at the end of their life to eat a meal or talking to a resident’s family on the phone, you’ll do so with a sense of kindness, above anything else. You will be involved in providing essential physical and mental stimulation through a range of social and recreational activities, as well as administering medication.
One of your key responsibilities as Senior Care Assistant is to maintain accurate records of the job you do and build strong relationships with the rest of your team.
Safeguarding is everyone’s responsibility and therefore it is important that you are able to recognise the signs which may indicate possible abuse, harm or neglect in its different forms and know what to do if there are any concerns. All colleagues are required to attend safeguarding training appropriate to their role and to undertake additional training in associated areas. You also have the ability to seek appropriate advice and report concerns, including escalation if action is not taken.
About HC-One
At HC-One, kindness is more than a word. It is a belief that caring for people means caring about what matters most to them so we can support them to lead their best possible life.
To be able to provide the kindest possible care there are 5 values or qualities that everyone who is part of the HC-One team shows up with, supports and coaches in each other every single day. We call these 5 qualities Kindness the HC-One Way: We are curious and ask questions, look for clues and seek to understand. We are compassionate and try to walk in the shoes of others. We're creative yet practical, using our imagination to make things happen. We are courageous in how we support residents to live the life they want, and we can always be counted on.
We champion inclusivity, fostering a workplace where everyone feels valued and can be themselves. Our diverse and inclusive workforce allows us to learn from each other and better represent the communities we serve.
Our dedicated, professional colleagues strive to always deliver outstanding care – and we care about our talented teams too, supporting them in their professional and personal growth. We are committed to developing people that work for us through robust career pathways, CPD and post graduate programmes. Throughout your career, HC-One will invest in you with great opportunities to progress into regional and national roles.
We’ll provide full training, so it’s a great opportunity to learn something new. In return, you will enjoy access to a huge variety of benefits and services to support your physical and psychological well-being and throughout your career as a Senior Care Assistant we will invest in you, and you will enjoy additional support and benefits including:

- Higher than average pay rates
- Paid Enhanced DBS/PVG
- Free uniform
- Company pension scheme
- 28 days annual leave inclusive of bank holidays
- Life assurance cover for all colleagues
- Award-winning learning and development and support to achieve qualifications
- GP online - a service providing around the clock GP consultation via an interactive app - available to you and your children under 16
- An opportunity to learn from experienced colleagues as part of an outstanding and committed team
- Colleague discounts – Access to over 1600 high street discounts including carefully selected discount partners
- Wellbeing - free of charge access to an independent and confidential Employee Assistance Programme. This gives Colleagues and their family access to 24/7 365 support for a whole range of issues including physical, mental and financial issues
- First-rate working environment in a purpose-built luxury home
- Free onsite car parking and close to local transport links
- Refer a friend scheme

Business Support Permanent Oldbury £26,000

What’s on offer:

• Monday - Thursday 8:30am - 4:30pm and Fridays 8:30am - 2:30pm (30-minute lunch)
• Salary of £26,000.
• A company pension scheme with Standard Life, the company contribution being 7% (with your contribution being a minimum of 3%.)
• With the pension scheme comes life assurance at 6 times the salary and a disability protection insurance.
• Medical insurance for its employees (which is subject to P11d).

A fantastic role has become available to join a well-established global selling business in the Oldbury area. The successful candidate will have at least 5 years’ administration and customer service experience working in an officed based environment and will have a can-do attitude and positive and friendly demeaner.

Key Responsibilities:

• PA to National Sales director and Managing director.
• Providing administrative support to all departments such as payroll and HR
• Booking and organizing meetings
• Maintaining and ordering stationery, clothing, lunch, ATC needs, meeting organization needs, etc.
• Supporting and creating social media content
• Dealing with staff holidays and helping with any HR queries.
• Collating timesheets and supporting the payroll department.
• Ensuring correct payroll accounting (salary check, salary corrections).
• HR administration of all employees (job profiles, Onboarding, Offboarding etc.)
• Checking business trip invoices.
• Control and correction of time recording (recording/control of overtime, various allowances, sick leave notifications, absences such as vacation, ZA etc.)
• Transfer of all data (payroll, travel expenses, hours, etc.) to the accounting program.
• Preparation of salary data for accounting (posting lists, cost accounting) for final pay-out.
• Supporting with HMRC documentation (data in putting)

See attachment KNOWLEDGE, SKILLS EXPERIENCE REQUIRED Good team working skills Able to provide a professional and warm welcome to our patients Ability to maintain confidentiality Good telephone manner and inter-personal skills Good standard of general education Ability to work with a methodical and careful approach Flexibility to adjust work patterns to meet additional workload as it arises Ability to remain calm and well-organised under pressure IT-literate, able to use email effectively, with basic knowledge of web-based and windows-based systems. Able to multi-task and prioritise Empathy Honesty

**Support Worker Required Private address in Dudley, DY3

Job Purpose and work duties**

Support Worker is required to assist with various activities, enabling the employer to maintain an independent and fulfilling life that meets their chosen lifestyle.


**Work Duties:**
Domestic tasks e.g. laundry, housework and meal preparation.
Shopping
Outdoor walking/exercise
Taking me to appointments
Assisting with leisure activities

**Supporting with** :


* Mobility, ensuring the employers safety
Personal care
Undertaking activities for employer
Ensuring employers home is clean, hygienic, and safe
Other requirements
Working in a safe way and highlighting health and safety concerns
Assisting with management of employers health risks
Establish and maintain effective communication
Maintaining confidentiality


**Location**
Within the employers home


**Hours and rate of pay**
Weekend hours working over Saturday and Sunday in the daytime, and evenings, hours to be discussed with employer
£11.44 per hour

**Requirements**
Experience of providing care
Consistency
Motivated
Organised
Driver
Good sense of humour
Patience
Ability to understand and deliver the needs of the employer
Ability to undertake domestic activities
Flexible, reliable, and honest
Good general fitness
An enhanced DBS check will be required


Please note that this advert has been placed on behalf of one of our customers. Should your application be successful, and you are offered the position, you will be directly employed by the customer and not by PeoplePlus

Are you a qualified Chef looking to work with fresh seasonal food, with the opportunity to have more of a work life balance and make what you do matter? Working as a Second Chef at Barchester, you will have the chance to deliver hotel/restaurant standards without the split shifts and long weeks. You will assist the Head Chef in creating nutritious, flavoursome and well balanced menus whilst working with residents to tailor menus around them. We are proud to deliver person centred hospitality across all our services and look for warm, motivated and passionate chefs who are driven by quality. Here at Barchester, we work with an open, honest, supportive approach, where quality of care is at the heart of everything we do. As sector leading healthcare experts, we are proud to have the highest quality ratings across our 224 homes and hospitals across the UK. Barchester have proudly been awarded a two-star outstanding rating by Best Companies, ranked 11th in the top 20 Best Health & Social Care Companies to work for and 14th in the Top 25 Best Big Companies to Work For in the UK. NEED TO HAVE A personable and warm approach with a genuine interest in the wellbeing of residents Hold City & Guilds/NVQ/SVQ or equivalent A good understanding of nutrition Experience of working with fresh seasonal food The ability to create a warm and welcoming environment within our home Confidence engaging with residents to create appetising and nutritious menus Good understanding of HACCPNEED TO DO Manage the kitchen in the Head Chef's absence Assist Head Chef in menu development Work with fresh produce to deliver high quality and wholesome dishes cooked at the highest quality and standards Create a warm, efficient and fun environment Work within budget Complete regular audits Manage stock control REWARDS PACKAGE Rewarding Excellence bonus, meaning you will be financially rewarded by up to £500* for a Good or Outstanding CQC inspection Unlimited access to our generous refer a friend scheme, earning up to £500* per referral Access to a wide range of retail and leisure discounts at big brands and supermarkets Free access to medical specialists, who are available for a second opinion if you need it to make a decision with confidence Confidential and free access to counselling and legal services Tax code review service, where we will check that you are on the right code and paying the right level of tax Option to join our monthly staff lottery alongside thousands of colleagues across the UK*Terms & conditions applyIf you are a passionate Chef who is keen to be part of a company that is driven by quality and who love to celebre life, Barchester is the place to be. 3231

ABOUT THE ROLEAs a Head of Housekeeping at a Barchester care home, you'll help to create the warm and homely surroundings that are so important to delivering quality care and support. Leading a team of housekeeping staff, you'll ensure that every room and living space is maintained to the highest standards. The Head of Housekeeping role demands excellent attention to detail, but we'll also rely on you to motivate everyone in your team to be at their best. Put simply, you'll help to make your care home a shining example of a high quality care environment. ABOUT YOUExperience of housekeeping in a care home, hospital or hotel environment will be very advantageous for the role of Head of Housekeeping. We'll also look for a proven ability to lead and inspire a team. A caring nature and good communication skills are important as you'll often come into contact with other members of staff, residents and their relatives. REWARDS PACKAGEIn return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your attention to detail and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

Location: Wolverhampton

Since 1989, we've supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home.

We're looking for people who are passionate about care, and who want to help others to join our amazing teams. We don't require you to have any previous social care experience, what we do need from you is to have the Right to Work in the UK, as we are NOT able to offer Health and Care Worker visas. Additionally, you are required to have a full UK driving license with access to your own vehicle.

If you're looking for a job that can be flexible around your lifestyle there are a variety of shift patterns available to work in mornings, afternoons, evenings or weekends.

At Helping Hands, we can offer the following benefits

• Paid mileage of 35p per mile between calls
• Early Pay App request up to 50% of your pay in advance of pay day
• Earn up to £100 for referring a friend
• Our care assistants are directly employed by us giving you access to holiday entitlement and our pension scheme
• Apprenticeship opportunities available to existing staff
• Support to complete nationally recognised qualifications including your Care Certificate and NVQs. Your career development is important to us if you want to progress, we can help!
• FREE Blue Light Card national discount card for hundreds of retailers
• Annual pay reviews based on cost of living

Being a Care Assistant means you need to be adaptable, kind-hearted and put others first. Your role may include:

• Providing companionship
• Support with personal care such as showering, bathing and toileting
• Helping with mobility around the home
• Overseeing medication and providing medical support
• Helping around the house with cleaning, cooking and tidying
• Running errands such as food shopping or picking up prescriptions

Location: Stourbridge

Since 1989, we've supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home.

We're looking for people who are passionate about care, and who want to help others to join our amazing teams. We don't require you to have any previous social care experience, what we do need from you is to have the Right to Work in the UK, as we are NOT able to offer Health and Care Worker visas. Additionally, you are required to have a full UK driving license with access to your own vehicle.

If you're looking for a job that can be flexible around your lifestyle there are a variety of shift patterns available to work in mornings, afternoons, evenings or weekends.

At Helping Hands, we can offer the following benefits

• Paid mileage of 35p per mile between calls
• Early Pay App request up to 50% of your pay in advance of pay day
• Earn up to £100 for referring a friend
• Our care assistants are directly employed by us giving you access to holiday entitlement and our pension scheme
• Apprenticeship opportunities available to existing staff
• Support to complete nationally recognised qualifications including your Care Certificate and NVQs. Your career development is important to us if you want to progress, we can help!
• FREE Blue Light Card national discount card for hundreds of retailers
• Annual pay reviews based on cost of living

Being a Care Assistant means you need to be adaptable, kind-hearted and put others first. Your role may include:

• Providing companionship
• Support with personal care such as showering, bathing and toileting
• Helping with mobility around the home
• Overseeing medication and providing medical support
• Helping around the house with cleaning, cooking and tidying
• Running errands such as food shopping or picking up prescriptions

Location: Stourbridge

Since 1989, we've supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home.

We're looking for people who are passionate about care, and who want to help others to join our amazing teams. We don't require you to have any previous social care experience, what we do need from you is to have the Right to Work in the UK, as we are NOT able to offer Health and Care Worker visas. Additionally, you are required to have a full UK driving license with access to your own vehicle.

If you're looking for a job that can be flexible around your lifestyle there are a variety of shift patterns available to work in mornings, afternoons, evenings or weekends.

At Helping Hands, we can offer the following benefits

• Paid mileage of 35p per mile between calls
• Early Pay App request up to 50% of your pay in advance of pay day
• Earn up to £100 for referring a friend
• Our care assistants are directly employed by us giving you access to holiday entitlement and our pension scheme
• Apprenticeship opportunities available to existing staff
• Support to complete nationally recognised qualifications including your Care Certificate and NVQs. Your career development is important to us if you want to progress, we can help!
• FREE Blue Light Card national discount card for hundreds of retailers
• Annual pay reviews based on cost of living

Being a Care Assistant means you need to be adaptable, kind-hearted and put others first. Your role may include:

• Providing companionship
• Support with personal care such as showering, bathing and toileting
• Helping with mobility around the home
• Overseeing medication and providing medical support
• Helping around the house with cleaning, cooking and tidying
• Running errands such as food shopping or picking up prescriptions

**Support Worker Required at a private address in Dudley, DY1.**


I am looking for someone who is kind, patient, trustworthy and reliable. You should be fun with an outgoing personality, with a calm and patient disposition. You should be a good problem solver and maintain confidentiality at all times.

**Hours and Rate of Pay:**
£11.44 per hour
5 hours on Tuesdays
3 hours on Saturdays


Some flexibility will be required with days and hours. I will also require cover for annual leave or sickness.
Hours to be discussed further at interview, can be flexible with start and finish times.

**Work Duties:**
Accompanying on social outings and events.
Assisting with household tasks, such as cleaning, cooking, and shopping.

**Essential skills** :
The primary focus is on finding a candidate who is a good fit personality-wise, as the role involves spending significant time together
Good observational skills
Ability to take instruction and listen carefully
Punctual, reliable and trustworthy
Good verbal communication
Ability to respect my privacy and always maintain confidentiality.
Good general fitness is important as the role entails a lot of standing and walking
You must be reliable, able to work flexible hours to cover holidays and sickness at short notice.


All applicants must be willing to undertake an Enhanced DBS check and provide references.

Senior support worker - £14.22 PH *** £500 WELCOME BONUS - Dudley

At Inspire it is imperative and important that our children enjoy new and varied experiences that encourage them to be the best version of themselves and that any disability is not seen as a barrier but an opportunity for inspirational outside the box thinking.

We hold a belief that no child should be disadvantaged and that all children are part of the community, enjoying all that this offers including celebrations, events and fundraising.

Our teams are fully committed to Inspire's goals, they understand the challenges and rewards of working with our young people and know that every day they will achieve things that really matter.

We are looking for a Team Leader to join our 6 bed home in Dudley, rated 'Good' with Ofsted. All the Children & Young People we support have a learning disability, Autism, epilepsy or can display some associated behaviours. Many of our children (not all) are non-verbal or have limited communication and will communicate with us through different methods such as picture boards, Smartbox devices and Makaton.

Senior support worker Essential

1-year experience in residential childcare plus Level 3 Children & Young People Award or equivalent
Experience of working within and leading a team
Driver (company provide a car during working hours)
Able to work unsociable hours (evenings, nights and weekends)
Willing and able to be part of Management on call system

Company Values

Friendly, passionate and caring nature
Positive, pleasant and approachable
Empowering others to become stronger and more confident in controlling their lives
Person Centred, allowing our children to explore & utilise their own strengths
Innovative, by using or showing new methods and ideas

Benefits
Full, or Flexi contracts available
Competitive salary including enhanced qualified rates
4 week paid induction programme
Dedicated learning and development programmes including fully funded Leadership and Management training programme
Face to face therapeutic/specialist training
Access to a wide range of free online courses for all staff on a variety of topic
Free Enhanced DBS check
Free parking

Employee Benefit system
*Refer a friend ‘Scheme’ reward system – earn up to £1000
*WELCOME BONUS £500

*Terms & Conditions apply

Interested then apply today!

All applications & CVs received are reviewed on a daily basis.

We are committed to safeguarding and promoting the welfare of the people we support. All successful candidates will be subject to an Enhanced DBS check and Regulated Activity, which will include a check against the barred children’s list.

Senior support worker - £14.22 PH *** £500 WELCOME BONUS - Dudley

At Inspire it is imperative and important that our children enjoy new and varied experiences that encourage them to be the best version of themselves and that any disability is not seen as a barrier but an opportunity for inspirational outside the box thinking.

We hold a belief that no child should be disadvantaged and that all children are part of the community, enjoying all that this offers including celebrations, events and fundraising.

Our teams are fully committed to Inspire's goals, they understand the challenges and rewards of working with our young people and know that every day they will achieve things that really matter.

We are looking for a Team Leader to join our 6 bed home in Leek, rated 'Good' with Ofsted. All the Children & Young People we support have a learning disability, Autism, epilepsy or can display some associated behaviours.