Total 209 Customer Service job vacancies in Eastbourne/Hastings, BN21 2UD

Clinical Support worker - Higher level - Community Frailty Practitioner Service

The ESHT community Frailty Practitioner Service is looking to recruit a Clinical support worker to provide support to the Frailty Practitioner service across Eastbourne, Hailsham, Seaford, Hastings and Rother areas.

The Frailty Practitioner service works with older adults in the community living with long-term conditions and frailty combined with admissions to hospital. The aim of the service is to optimise clients’ health & medical treatment whilst providing them with the opportunity for advance care planning.

You will be motivated & organised, with the ability to work alone and as part of a closely integrated team. You will have strong communication & teamworking skills, a knowledge of the care of older adults and a willingness to learn about Frailty.



You will work alongside Clinical Support Workers and Frailty Practitioners (Nurses and Physiotherapists) to assist with clinical assessment and to measure & record clinical information. You will provide frail patients with health education, health monitoring and support. You will also be required to take part in team development initiatives.

The successful candidate will work across H&R & EHS community locations. The office base is in Eastbourne/Hastings. You must have use of your own car to travel independently whilst at work and to carry small items of clinical equipment as required.

We are proud to provide ‘Outstanding’ care and be a great place to work

We provide safe, compassionate and high quality care to half a million people living or visiting East Sussex. We are one of the largest organisations in East Sussex, the only integrated provider of acute and community care in Sussex. Our extensive services are provided by 7000 + members of staff working from acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites and in people’s own homes.

In 2020 the Care Quality Commission rated us as ‘Good’ overall, and ‘Outstanding’ for being caring and effective. The Conquest Hospital and our Community Services are rated ‘Outstanding’. Eastbourne DGH rated ‘Good’.

In 2020, the Trust launched its ambitious ‘Building for our Future’ programme. This once in a lifetime programme aims to repair, redevelop and expand our hospitals, transforming the environment in which we provide care for generations to come.

Please refer to the job description attached.



If you have any questions about this position please do not hesitate to contact us.


This advert closes on Wednesday 17 Jul 2024

Proud member of the Disability Confident employer scheme

Paediatric Support Worker

Clients based - Eastbourne

2pm - 9pm (1:1)

£15.01 weekdays

£18.27 weekends

£22.52 public holidays.

Please note - due to client request, this role is female only.

Are you interested in support work? Could you bring fun and laughter to aid a young boys quality of life?

Do you enjoy days out providing sensory stimulation or could you provide development boosting activities in fun ways? If so, Prestige Nursing and Care may have the perfect vacancy for you.

Our client is a happy, affectionate young child who loves meeting new people, music and accessing activities within their community. If you've experience in working in a school or nursery or have children of your own, then this could be an excellent package for you to work with.

All training is provided in house to a high standard until YOU are confident in the care aspects you will be providing.

Clinical interventions may include - airway management, manual handling and internal feeding

What we offer

• Competitive hourly rate £15.01ph for weekdays £18.27ph for weekends, £22.52ph for public holidays
• A variety of shifts to suit your lifestyle
• You will be paid the National Minimum Wage for all attended training sessions and shadow shifts.
• Work with our own clients, no agency work.
• Pension scheme
• Blue light card
• Free DBS check
• Enhanced Maternity/Paternity and Adoption schemes
• Continued professional development to support you & your career
• Weekly Pay
• Holiday Pay
• Refer a friend with the Care Friends mobile app and earn extra money - T&C's apply
• Employee Assistance line - available 24/7 and fully confidential for our staff
• Support from your local branch team and out of hours support.

We're looking for

• Six months' paid experience in care - does not have to be complex care
• Excellent communication skills
• A driver's licence & own car is an advantage
• Good professional and personal references

In line with CQC & Care Inspectorate regulations, we require and will undertake Enhanced DBS/PVG, Right to Work, Reference and Employment History checks in line with Government guidelines for this role and safer recruitment best practice. Whilst we endeavour to keep the recruitment process as short as possible, due to the nature of these important checks there may be extension to timelines. All our clients are equally entitled to have their needs met in a safe, fair and balanced way. Prestige Nursing & Care colleagues are responsible for promoting Equal Opportunities for all and for challenging any behaviour or practice which discriminates against any client or colleague on the grounds of race, religion, disability, age, gender, sexual orientation, identity or any other perceived difference.

You may be asked to provide your employment details through HMRC.

As a Company we are unable to provide Sponsorship for overseas candidates. Applicants must have proof of right to work in the UK. It is a requirement to provide an overseas police check dated within the last 3 months of being in the UK if you have lived outside of the UK for longer than a year in the last 5 years.

By submitting your details, you acknowledge that Prestige Nursing is collecting, processing, and using your personal data for managing your application. For more information, please visit our Candidate Privacy Notice on our website.

Prestige Nursing & Care reserve the right to close this role early

#INDBAU24

To sustain and support our current Ambulance Vehicle Preparation (AVP) requirements we are pleased to offer a vacancy opportunity to join our existing dedicated AVP Operative based in Rotherham.

Our training package includes Level 2 Apprenticeship and access to Level 2 NCFE.

This role offers competitive out of hours unsocial rates on top of basic salary indicated. You can expect on average, per annum, in the region of £6,000 in unsocial payments subject to NHS terms and conditions. Please contact us for further information.

Duties to include:

Ambulance Vehicle Preparation Operatives process ambulance service vehicles in a prescribed and controlled way that ensures each ambulance is fully equipped and prepared to attend and treat a patient. The role is a key operational support function, which ensures patient safety whilst supporting Operations in meeting its targets. Main duties include detailed cleaning and Infection Prevention and Control activities, checking and inspecting medical and lifting & handling equipment, restocking all consumables, and completing vehicle checks. Other duties include the preparation of consumables, stock control, re-fuelling and moving vehicles across various locations, recording all daily activities and the repatriation of equipment from Hospital Trusts.

No experience is required as full training will be given. An initial 4-week Training package forms part of your Learning and Development.

Yorkshire Ambulance Service (YAS) NHS Trust geographically covers nearly 6,000 square miles of varied terrain, from isolated moors and dales to urban areas, coastline and inner cities.

We serve a population of over five million people across Yorkshire and the Humber and strive to ensure that patients receive the right response to their care needs as quickly as possible, wherever they live.

We employ more than 7,100 staff, who together with over 1,300 volunteers, enable us to provide a vital 24-hour, seven-days-a-week, emergency and healthcare service.

Our ambition is to be an employer of choice, and we are continuously working across our partnership to improve our collective offer to staff in areas like health and wellbeing, benefits and flexible working incl. hybrid working.

Benefits:
• Flexible working including part-time hours, job shares and flexible hours, agile working (role dependant)
• 27 days annual leave, increasing to 33 with service.
• Contributory Pension.
• NHS Discounts including shops, restaurants, gyms etc.
• Car lease and other salary sacrifice schemes.
• Dedicated employee assistance and counselling service.
• Opportunities for research participation, career progression and ongoing development.
• Well respected, committed and supported staff networks for our workforce.

Check out our YAS One Team Simulation!https://www.nwyhelearning.nhs.uk/elearning/yorksandhumber/yas/yasoneteam/index.html

A Driving License with C1 Class is Essential -You will be required to confirm within your application that you hold a full C1 Category on your license which is valid within the UK.

The working days and times are dependent upon current provision required to meet operational/patient demand and this can include Bank Holidays, weekends and nights, preparing our frontline operational vehicles and maintaining our provision on a 24-hour basis. A significant percentage of our Ambulance Vehicle Preparation is completed overnight. However, night and weekend working does attract unsocial payments which could mean pay increasing to approximately £28K per annum depending on shift patterns.

Holiday entitlement is between 27 days and 33 days (pro-rata) depending on length of NHS service plus bank holidays on a pro-rata basis.

Please ensure you read and understand the attached job description before completing your application. Completion of the Supporting Information section within your application is essential and please include any relevant experience, knowledge and/or role related qualities to support your application.

The successful candidates must be flexible in their approach and convey a personal commitment to demonstrating the YAS values and behaviours.

You must be reliable and conscientious with a good eye for detail and be able to work individually and as part of a small team.

A short time-framed video of the basic AVP process is available at the following online location:https://vimeo.com/353947630/2ae9093c3b

For full details of the detailed job description and main responsibilities, please refer to the job description under supporting documents.


This advert closes on Sunday 14 Jul 2024

Are you looking for a leadership development opportunity or a new challenge? An opportunity has arisen for suitable applicants to apply for the post of Service Manager within the Community Health and Integrated Care Division, within the Planned Care Therapies sub-division.

The Service Manager is an integral part of the overall Divisional management structure and will support the General Manager and lead on operational management of community rehabilitation services within the Community Health and Integrated Care Division.

The successful applicant will work closely with the General Manager to support the development of the community rehabilitation services, including performance, management of day to day service issues, and progression with service transformation workstreams.

This is a full time post, however flexible working requests will be considered.
Main duties of the job



Provide operational support to the General Manager to include day to day operational duties as well as service transformation initiatives.

Coordinate effectively to ensure safe and effective operational delivery of the service, delegating responsibilities as appropriate. The post holder will manage processes by using initiative in the absence of senior managers to ensure any concerns or issues are appropriately managed.

Plan and organise operational functions within the service to deliver efficient structures and processes to meet service targets, whilst demonstrating appropriate influencing skills with supporting departments to ensure the needs of the service are met, including coordination of internal and external activities and escalation as appropriate to the senior leadership team.

We are proud to provide ‘Outstanding’ care and be a great place to work

We provide safe, compassionate and high quality care to half a million people living or visiting East Sussex. We are one of the largest organisations in East Sussex, the only integrated provider of acute and community care in Sussex. Our extensive services are provided by 7000 + members of staff working from acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites and in people’s own homes.

In 2020 the Care Quality Commission rated us as ‘Good’ overall, and ‘Outstanding’ for being caring and effective. The Conquest Hospital and our Community Services are rated ‘Outstanding’. Eastbourne DGH rated ‘Good’.

In 2020, the Trust launched its ambitious ‘Building for our Future’ programme. This once in a lifetime programme aims to repair, redevelop and expand our hospitals, transforming the environment in which we provide care for generations to come.

Please refer to the job description attached.



If you have any questions about this position please do not hesitate to contact us.


This advert closes on Monday 8 Jul 2024

Proud member of the Disability Confident employer scheme

Are you passionate about making a difference in children's lives? We need a dedicated Child Support Worker to join a residential setting, supporting children and young people with complex SEMH (Social, Emotional, and Mental Health) needs.

You will play a crucial role in providing a calm and nurturing environment for children with diverse needs, including severe Anxiety, Schizophrenia, Personality Disorder, Depression, trauma-related mental health needs, and Autism/ASC. Your responsibilities will include implementing behaviour management strategies and offering unwavering support to children facing challenges.

About You:
- Strong proficiency in behaviour management.
- Passionate about supporting children with challenging behaviours.
- Resilient, proactive, and reliable.

About the Role:
- Comprehensive training provided, including qualifications, safeguarding, and de-escalation techniques.
- Ideal for those aspiring to pursue careers as Child Psychologists, Educational Psychologists, or Social Workers.

Why Choose Us?
- Competitive pay in line with the Agency Worker Regulations, ensuring equitable compensation.
- Dedicated support and guidance from your personal Engage consultant.
- Access to a wide range of free Continued Professional Development (CPD) training sessions facilitated by our experienced senior leaders.
- Earn a £150 referral bonus for each friend you refer who works with us for 10 days or more.

How to Apply:

If you're enthusiastic about this opportunity, apply below or contact us directly. If you don't hear from us within 2 working days, please consider other suitable vacancies with us. Your CV will remain on file, and we'll continue to support you in your job search.

All candidates must undergo a valid enhanced Disclosure & Barring Service (DBS) check, with full assistance provided. By applying, you consent to us securely storing your personal details in compliance with GDPR requirements.

We look forward to welcoming you to our team!

Sponsorship is not available for this full time role and you must be a driver with access to a vehicle.

We're supporting a learning disabilities leading care provider, looking for a Registered Service Manager near the Fairlight area to manage a service for 7 adults with a range of learning disabilities.

You will be a role model, responsible for delivering the highest standard of personal support, promoting independence and choice to the people supported, in a culture of dignity and wellbeing.

You will need to be flexible and must have experience of supporting people with complex learning disabilities and be prepared to travel as needed for training and meetings.

You will need relevant knowledge of CQC regulations and hold a management qualification for Adult Care OR have the ability to achieve this within 18 months of commencement.

Your role will involve line-managing a team of Team Leaders and Support Workers, providing regular supervisions, appraisals and inductions.

As a Service Manager, flexibility is important for both you and for the service. We provide 24/7 support to some people, so you will need to have flexibility to work shifts on a rota'd basis, including nights, weekends and Bank Holidays.

For more information, give us a call and we'll be happy to talk it through in more detail.

RB Social Care is a Disability Confident certified employer

We are a busy Urgent care Department, treating on average 50,000 patients a year. We are looking for a Band 6 Urgent Treatment Centre Co-ordinator to join our pro-active and dynamic team.

We are looking for a highly skilled and accomplished Nurse/Health Care Professional, who is well motivated and committed to high standards of patient care and personal professional development. To support the Urgent Care Division in maintaining efficient, effective, safe delivery of patient care. To work closely with and build relationships with the UTC GP, Emergency Paediatric Nursing Team, Emergency Care Practitioners, Triage and Streaming health care professionals.

We will provide a supportive atmosphere, mentorship and clinical supervision within the Clinical Unit and are committed to the professional development of all staff.

To support the Urgent Care division in maintaining efficient, effective, safe delivery of patient care, within an environment that promotes a responsive approach to changing Healthcare needs. Assessing and delivering care needs to patients coming into urgent care and streaming to pathways within the trust and community services, assisting with the heavy flow of patients coming into Urgent care.

We are proud to provide ‘Outstanding’ care and be a great place to work

We provide safe, compassionate and high quality care to half a million people living or visiting East Sussex. We are one of the largest organisations in East Sussex, the only integrated provider of acute and community care in Sussex. Our extensive services are provided by 7000 + members of staff working from acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites and in people’s own homes.

In 2020 the Care Quality Commission rated us as ‘Good’ overall, and ‘Outstanding’ for being caring and effective. The Conquest Hospital and our Community Services are rated ‘Outstanding’. Eastbourne DGH rated ‘Good’.

In 2020, the Trust launched its ambitious ‘Building for our Future’ programme. This once in a lifetime programme aims to repair, redevelop and expand our hospitals, transforming the environment in which we provide care for generations to come.

Please refer to the job description attached.



If you have any questions about this position please do not hesitate to contact us.


This advert closes on Thursday 20 Jun 2024

Proud member of the Disability Confident employer scheme

We have an exciting opportunity to join the Urology Department in a newly created post to support the development of the urology oncology services at Eastbourne District General Hospital.

The post will be responsible for acting as Surgical Assistant to the robotic theatre team for a range of complex robotically assisted surgical procedures.



The role will be to assess, plan, implement and evaluate expert nursing care and provide support to urology patients.

You will be expected to have completed/working towards the Surgical Practice 1 and 2 qualifications as directed by the Royal College of Surgeons. An educational supervisor will be provided to support and direct ongoing learning and competencies.



A wide range of staff benefits are available to our staff including staff development, enrolment in the NHS pension scheme, auto-enrolment to our Temporary Workforce Service, access to nurseries at EDGH and Conquest, staff restaurants and on-site staff accommodation.

In addition to an internal Occupational Health department, all staff also have access to free psychological support through our confidential Employee Assistance Programme which is available to staff 24 hours a day 7 days a week. Onsite parking is available from only £30 a year.

There has never been a better time to join East Sussex Healthcare NHS Trust, submit your application today.

Please refer to the job description attached.

If you have any questions about this position please do not hesitate to contact us.


This advert closes on Friday 21 Jun 2024

Proud member of the Disability Confident employer scheme

Please refer to the job description attached. If you have any questions about this position please do not hesitate to contact us.

Please refer to the job description attached. If you have any questions about this position please do not hesitate to contact us.

Receptionist - Hastings Premier Inn


Come and be a Receptionist at Premier Inn in Hastings. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment you check them in - be it a warm smile or joining up with the housekeeping team to get rooms perfect.


PAY RATE: Up to £11.79per hour


CONTRACT TYPE: Permanent - we don't do zero hours contracts!



HOURS: 16 to 24 a week - guaranteed hours to plan your week around


LOCATION: Hastings Premier Inn,1 John Macadam Way, Hastings, Saint Leonards-on-sea TN37 7DB


Why you'll love it here: 



Training and support: We've got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business.
Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
Pension and saving schemes: Company pension and save as you earn scheme
Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us





What you'll do: Join our team at Hastings Premier Innas a Receptionist, and use your passion for customer service to its full potential. Be part of the UK's leading hospitality business, Whitbread.

Please see the Job Description for the main duties and responsibilities. We are looking for a Consultant who has a strong interest in both the provision of acute medicine and liaison psychiatry to strengthen the leadership, and support the innovative practice going forward. Dual training would be desirable but not essential. We aspire to further quality improve, and increase in our skill mix within our liaison service working into our acute hospital and urgent care pathway. Perhaps you have not decided yet and want to discuss your individual interests in working at Sussex Partnership? Although this job is advertised as a 10 PA post, if you want to discussdifferent working hours or flexible workingplease pick up the phone and talk to us! We want to hear your thoughts and ideas on how our jobs can work for you. Please note the Job Description is still with the Royal College for approval. If there are any small changes we will ensure all applicants receive the final version before interview.

Please refer to the job description attached. If you have any questions about this position please do not hesitate to contact us.

The Infusion unit is a Nurse led unit which facilitates the administration of biologic therapies and other medications which require IV access to our community of patients suffering from chronic conditions, therefore preventing hospital admissions.

We are a dynamic team, currently undergoing a service expansion providing our service over 7 days including some bank holidays. The service provides treatments for all areas of specialist medicines.

The team is active in research studies providing CPD and development opportunities as well as supporting Junior Doctor placements and college students which provides variety to the role and encourages the development of mentorship and leadership skills through cohesive working and learning.

We are looking for a motivated full time staff nurse (part time possible) to join our team based on the Infusion Unit. You will be well supported in the transition, with full training to take on the expectations of the unit. You will be adaptable to change and bring your own unique innovation and passion where your ideas will be listened to and incorporated into the daily running and evolution of the service.

Applicants need to be hard working and enthusiastic, with a willingness to learn. Cannulation and venepuncture is a necessary skill as its part of our daily routine.

In return for your hard work and dedication, East Sussex Healthcare Trust offers excellent opportunities for career progression and professional development as well as a personal induction programme.

A wide range of staff benefits are available to our staff including staff development, enrolment in the NHS pension scheme, auto-enrolment to our Temporary Workforce Service, access to nurseries at EDGH and Conquest, staff restaurants and on-site staff accommodation.


In addition to an internal Occupational Health department, all staff also have access to free psychological support through our confidential Employee Assistance Programme which is available to staff 24 hours a day 7 days a week. Onsite parking is available from only £30 a year.


There has never been a better time to join East Sussex Healthcare NHS Trust, submit your application today.

Please refer to the job description attached.



If you have any questions about this position please do not hesitate to contact us.


This advert closes on Tuesday 28 May 2024

Proud member of the Disability Confident employer scheme

Location: Eastbourne

Contract Type: Full-time, permanent

Specific Hours: 11:00 pm - 08:00 am working on a weekly 7 day rotating shift pattern

Salary: £25,015.27 per annum

LCS are seeking committed and enthusiastic Waking Night Residential Childcare Support Workers to work a maximum of 4 nights per week.

Our vision is to make a positive and lasting difference to young people who have been in care and are moving towards independence. We provide young people with accommodation/housing, as well as support them to move towards independent living and educational achievements.

As a Waking Night Residential Childcare Support Worker your role involves providing a responsive, customised and quality service to young people placed in their individual flat or shared house.

Young people supported by Leaving care solutions are vulnerable and you are responsible for ensuring that the home in which you are working provides a safe, welcoming and healthy environment for the young person living there.

Duties will include:

• Working in line with person centred risk assessments, support plans in place and liaise with support workers to provide a full handover
• Observe any change in behaviour ensuring appropriate actions are documented and report changes in support needs of any young person
• Maintain positive working relationships with young people, staff and professionals by communicating effectively at all times, and actively seek out ways to work with the team to improve the experience of young people in the service
• Ensuring continuous support is provided to young people at the standards of day staff with particular focus on the safety of vulnerable people
• Carry out any necessary health and safety actions including any cleaning tasks required along with set policies and procedures
• Liaising with external agencies such as police, Emergency Duty Team (EDT)
• Supporting young people who need to attend the hospital or police station

All applicants must have:

• Experience of supporting young people who may be vulnerable
• Flexibility in their availability as the role will include weekend work
• Hold Residential Childcare/Families Practitioner Diploma/Children and Young People's Workforce/NVQ Level 3 in Health & Social Care or equivalent, or be willing to study towards this
• Be willing to travel so a full driving licence and access to a vehicle is required
• Excellent computer skills

PERSON SPECIFICATION:

• You must be resilient and able to do deal with challenging and diverse behaviours positively
• Have strong self-awareness and commitment to acting as a positive role model
• Have a strong sense of personal accountability
• Be motivated to achieve excellence and have passion for supporting young people to reach their full potential

BENEFITS:

• Accredited Training
• Career mentoring
• Recognition
• Employee Discount Scheme
• Pension scheme
• 28 Days Annual Leave rising to 33 Days per year (inclusive of Bank Holidays)

LCS is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates.Polaris is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. The successful candidate will be required to complete an enhanced DBS Check for this position.