Total 24 Customer Service job vacancies in Edinburgh, EH12 1HQ

Service Care Solutions are working with the Scottish Covid-19 Inquiry looking for a number of Legal Assistant to support throughout. This is a unique opportunity to support a large scale and, high-profile statutory Public Inquiry investigating Scotland's response to the COVID-19 pandemic. This role requires excellent attention to detail, due to the high volumes of documents which require rigorous legal analysis; strong interpersonal skills as you will be working closely with all members of the Inquiry; and flexibility and adaptability, working as part of a small project team, you will be expected to embrace and adapt to change as the project develops.

Contract to last until 31st March 2025. With a LTD day rate of £163.66 increasing to £165.34 from January.

Key Responsibilities

• Working with a team of solicitors and Counsel to engage in a project to consider and analyse voluminous and complex evidence for use by the legal and Counsel team in their investigations.
• Carrying out other tasks required by the inquiry, including providing cover for the wider team of paralegals.
• Attending and participating in regular project planning meetings to discuss the project, as required.

Essential Criteria

• Ability to carry out tasks independently with minimum oversight, remaining calm under pressure.
• Ability to handle sensitive and confidential information appropriately and in line with legal requirements and the ability to prioritise, organise, manage, store and retrieve information effectively
• Strong written and oral communication skills.
• Excellent analytical and research skills and experience of using these in a legal context.

Desirable Skills

• Good knowledge of Scots Law, the role would suit those with an LLB or in their final year of a Law degree. Alternatively the role may suit those with paralegal experience.

Advert closing 21st November 2025.

If you are a Scottish qualified would like to apply for the Legal Assistant vacacny, please submit your CV to Beth Kirby via email, beth.kirby@servicecare.org.uk, or via phone at 01772208969 . we also offer a referral bonus of up to £250 if you know someone looking for work.. Please pass on this information!

The Judicial Institute for Scotland have a fantastic opportunity for the right candidate to join them as an Education and Learning Manager on a full time, fixed term basis for 9 months with the possibility of extension thereafter.

You will work closely with the Senior Education and Learning Manager to deliver on the educational strategy and the educational philosophy of the Judicial Institute. You will be one of two Education and Learning Managers who operate in multilateral working teams and systems and will need to collaborate closely with various members of the Judicial Institute team.

You will provide learning support for the whole Judicial Institute programme of work; will have a role to play in following the full learning life-cycle in respect of judicial education courses and will be expected to think strategically and creatively within that role.

You will be involved in the planning, development, delivery, and evaluation of each course assigned to you and will work closely with the Operations Manager who manages all JI events. You will liaise closely with digital education and learning colleagues, becoming a confident user in critical learning technologies.

You should possess excellent oral and written communication skills. You will be part of a team at the Judicial Institute which has a critical role supporting justice in Scotland, through the highest standards of judicial training and education.

It is essential you have a qualification or equivalent experience in education or a learning and development related field.

The Key Responsibilities include:

Provide a key support role to the course directors and Senior Education and Learning Manager in the course design process and preparing programme and course outlines for each course.

Actively champion the Judicial Institute educational philosophy and the Education Strategy, internally (with the team and senior managers) and externally (with course contributors), and support senior managers to implement them and to deliver on strategic goals.

Be responsible for preparing and testing all learning tools and activities and become a power user of a suite of learning technologies.

Be the lead onsite learning support for courses which includes:

*attendance, virtual or in person, at all courses assigned to you
in-course support for all the Learning Suite facilities and the course contributors themselves.

*on-the-day course schedule and materials management
liaison with on-the-day event management support as required.

You will be the central manager of course workflows and relationships by ensuring all roles are appropriately coordinated and course related matters are dealt with in a timely, flexible and efficient manner. This will involve working in complex, multilateral work dynamics including:

*supporting Course Directors and the Senior Education and Learning Manager in relation to course design and planning, delivery and evaluation;

*liaising with the Operations Manager in relation to the pre-course and on the day event management matters;

*commissioning Legal Assistants to conduct legal research pertaining to specific courses;

*delegating to Course Officers in relation to course administration;

*liaising with digital education and learning colleagues in relation to digital enhancements to face-to-face courses;

*working with the Legal and Secretariat Manager on the development of online resource kits.

You will be expected to lead the course debriefing process, facilitating a 360’ evaluation of the course and highlighting areas of improvement for future course iterations.

Schedule and take responsibility for the upload of Learning Materials pertaining to courses to the digital repository and the Judicial Hub.

Take the lead on establishing on-going relationships with course contributors, ensuring that contributions are underpinned by our educational philosophy.

Establish and build a network of effective communications and working relationships with other divisions of SCTS.

Take initiative in anticipating and responding to course-related problems.

Develop a standardised format for course frameworks and materials with particular focus on quality and consistency of presentation.

You will have direct line management responsibility for one Project Support Officer (EO) post.

Applications will be accepted until 11:59pm on the closing date stated on the advert, 3 December 2024.

Interviews will be held week commencing 16 December 2024.

Proud member of the Disability Confident employer scheme

When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

The award winning One Spa has an exciting opportunity for a Spa Receptionist.

Regarded as Europe's most advanced city spa One Spa, at the Sheraton Grand Hotel & Spa, Edinburgh, is a natural balance of energy, water and heat in a beautiful, light-filled space. The philosophy at One Spa is all-encompassing; down to the smallest details the Spa is designed to comfort, pamper and relax.

There will be weekend work and it involves Early and Late shift cover with the earliest start time of 06:00 and the latest finish time of 22.30.

Responsibilities include:
Working as part of a team of Spa Receptionists to deliver outstanding guest service. Assisting in driving the financial performance of the spa including retail sales, treatment scheduling and up selling. The role also involves taking care of day guests, hotel guests and spa members. You will:

• Ensure a warm friendly welcome to all guests
• Have a complete knowledge of the treatments and services offered, and any promotions that may be on offer at the time
• Co-ordinate guests' consultation records with our therapy team.
• Be responsible for all billing procedures at the reception desk and the correct reconciliation of funds at the close of each shift and at the end of the day's work.
• Complete daily opening procedures and check lists per relevant area daily.
• Schedule reservations of spa services for guests and monitor availability of treatments and staff to ensure prompt service according to the relevant skills of the therapists.
• Organise scheduling to maximise use of time and profitability whilst ensuring that the client's needs are of first importance.
• Show a professional attitude at all times, particularly with regard to punctuality, appearance and general manner.
• Supervise and conduct the safety of users and equipment of the spa and receive training to endure that all relevant legislation pertaining to the Health and Safety at Work Law and Health and Hygiene standards are implemented and monitored within the spa.
• Recognise the importance of "sales" in every aspect of your role.
• Be responsible for preparing the reception area and desk for the next shift, ensuring all messages have been passed on before leaving and that adequate supplies at all public information material are available.
• Ensure guest areas, including locker areas and fitness areas, are kept clean and up to standard, following our Commitment to Clean guidelines

Attributes Required:

• Previous experience within a luxury five star environment would be beneficial.
• Experience of working with hotel and spa booking and scheduling software
• Excellent written and spoken English
• Flexible and adaptable approach to working hours
• Impeccable personal presentation
• Excellent understanding of client care and five star standards
• Genuine interest in holistic spa philosophy
• Committed, enthusiastic and customer focused
• Ability to work as part of a dedicated and passionate team

Benefits:
When you join Marriott International, the world's largest hospitality company, you will enjoy unlimited career opportunities; discounted hotel rates for you, your friends and your family; a 20% food and beverage discount in Marriott hotels, a 50% discount in our One Square Restaurant & Bar; complimentary meal on duty; laundry of your uniform; plus an environment where your development is our priority

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Service Care Solutions are pleased to present an exciting opportunity working in partnership with our established client; a start-up specialist ADHD provider to recruit an experienced ADHD Prescriber for a Temporary (On-going) opportunity. The successful candidate will work as an Independent Prescriber, supporting with ADHD Assessment and Treatment. This is a home-based / remote working opportunity.

Our client are a private healthcare provider specialising in the assessment, diagnosis and treatment of ADHD, supporting Adults throughout the UK.

Job Purpose: ADHD Pharmacist Prescriber

Pay: £35.00-£50.00 LTD p/h (Dependant on Experience)

Bonus: £250 Welcome Bonus, paid via Service Care Solutions

Location: Remote Working

Working Hours: Monday to Friday, Flexible Hours

Requirements

• Qualified Independent Prescriber
• Pharmacist Qualification
• GPhC Registration

Benefits

• Frequent Payroll - every 2 Weeks, direct from End Client
• £250 Training Allowance
• Excellent Pay Rates
• Exceptional Referral Bonuses
• Specialists mental health consultants offering single point of contact
• Frequent notifications for upcoming opportunities via text and email
• Nationwide provider of mental health staff to over 40 different NHS trusts offering mental health services and over 200 local authorities.
• FREE DBS Disclosures provided via fast track online services
  
  

Are you happy with your current agency? At SCS, we believe in rewarding your loyalty and hard-work!

• £150 Agency Switch Bonus - If you're unhappy with your current agency or simply fancy a change, Service Care Solutions will give you £150 for bringing your current contract to us.

• £250 Welcome Bonus - We are offering a Welcome Bonus of £250, paid after completion of 150 hours in your new placement.

• Refer a Friend (Earn up to £750 per Referral) - Simply refer your friend. If they get the role, we'll give you up to £750 per Referral.

Job Title: Dutch Speaking Customer Service Administrator
Location: Edinburgh
Salary: £24,000-£25,000 per year
Employment Type: Full Time, Permanent
Are you a talented Customer Service Advisor looking for a new challenge? Do you excel in a fast-paced, modern work environment? Are you fluent in Dutch?
Our client, a global industry leader, is seeking a Customer Service Representative to join their dynamic team. The ideal candidate will efficiently and effectively manage the end-to-end customer journey.
Key Responsibilities:
- Manage current customer accounts
- Handle a high volume of inbound calls
- Build and maintain relationships with carriers and customers
- Provide exceptional customer service to clients and carriers
- Resolve customer and carrier issues
- Provide quotes, arrange bookings, and take payments
- Demonstrate excellent multitasking skills and proficiency in computer software
- Represent the company professionally and serve as a role model to other employees
Job Requirements:
- Excellent written and verbal communication skills
- Adaptability to changes in the work environment
- Accuracy and ability to produce high-quality work
- Dependability
- Strong problem-solving skills
- Ability to work effectively in teams and be open to others' perspectives
- Respect for individuals with diverse cultural backgrounds
- Strong decision-making abilities

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Job Title: Turkish Speaking Customer Service Administrator
Location: Edinburgh
Salary: £24,000-£25,000 per year
Employment Type: Full Time, Permanent
Are you a talented Customer Service Advisor looking for a new challenge? Do you excel in a fast-paced, modern work environment? Are you fluent in Turkish?
Our client, a global industry leader, is seeking a Customer Service Representative to join their dynamic team. The ideal candidate will efficiently and effectively manage the end-to-end customer journey.
Key Responsibilities:
- Manage current customer accounts
- Handle a high volume of inbound calls
- Build and maintain relationships with carriers and customers
- Provide exceptional customer service to clients and carriers
- Resolve customer and carrier issues
- Provide quotes, arrange bookings, and take payments
- Demonstrate excellent multitasking skills and proficiency in computer software
- Represent the company professionally and serve as a role model to other employees
Job Requirements:
- Excellent written and verbal communication skills
- Adaptability to changes in the work environment
- Accuracy and ability to produce high-quality work
- Dependability
- Strong problem-solving skills
- Ability to work effectively in teams and be open to others' perspectives
- Respect for individuals with diverse cultural backgrounds
- Strong decision-making abilities

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Job Description

Children, Education and Justice Services

Pupil Support Assistant (Enhanced Support Provision)
Boroughmuir High School

Salary: £24,909 - £25,116 (pro rata for part-time and sessional)
Hours: 27.50 per week, 39 weeks sessional

Are you kind, caring and passionate about supporting children and young people? Do children and young people respond well to your support? Do you have the skills and values to support young people to thrive?

We are looking for an enthusiastic and forward thinking Pupil Support Assistant to join our Enhanced Support Provision team. The Pupil Support Assistant will work mainly within the Boroughmuir High School Wellbeing Hub and other enhanced support provision, supporting a range of pupils with their learning and social, emotional and behavioural needs.

For further information please visit our website at http://boroughmuirhighschool.org or to discuss the post please contact Bruce Munro via admin@boroughmuir.edin.sch.uk

This post is regulated work with children and/or protected adults under the Protection of Vulnerable Groups (Scotland) Act 2007. The preferred candidate will be required to join the PVG Scheme or undergo a PVG Scheme update check. Where an individual has spent a continuous period of 3 months or more out with the UK in the last 5 years, an Overseas Criminal Record Check will be required. You will be required to provide this check. An unconditional offer of employment and commencement in the post will be subject to the outcome of both these pre-employment checks being deemed satisfactory.

We're committed to creating a workplace culture where all our people feel valued, included and able to be their best at work, and we recognise the benefits that a diverse workforce with different values, beliefs, experience, and backgrounds brings to us as an organisation.

As part of our goal to improve our organisational culture and create a great place to work together for the people of Edinburgh, we want to make sure that we’re bringing the best people into our roles, not just in their skills and experience but also in their approach to work.

To help achieve this, we’re changing the way we interview and assess candidates by moving from a competency-based interview approach to a behavioural and technical (skills for the job) based approach. This new way of interviewing will allow us to assess how you think and how you would bring Our Behaviours of Respect, Integrity and Flexibility into your ways of working.

You can find out more on Our Behaviours web page Our Behaviours – The City of Edinburgh Council

Our salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range.

Follow us on Twitter at @edincounciljobs

Proud member of the Disability Confident employer scheme

Job Description

Children, Education and Justice Services

Early Years Practitioner - fixed term until 19/12/2025
Craigmillar Early Years Centre

Salary: £28,046 - £32,010 (pro rata for term time)
Hours: 36 per week, 39 weeks

This post is regulated work with children and/or protected adults under the Protection of Vulnerable Groups (Scotland) Act 2007. The preferred candidate will be required to join the PVG Scheme or undergo a PVG Scheme update check. Where an individual has spent a continuous period of 3 months or more out with the UK in the last 5 years, an Overseas Criminal Record Check will be required. You will be required to provide this check. An unconditional offer of employment and commencement in the post will be subject to the outcome of both these pre-employment checks being deemed satisfactory.

As part of our goal to improve our organisational culture and create a great place to work together for the people of Edinburgh, we want to make sure that we’re bringing the best people into our roles, not just in their skills and experience but also in their approach to work.

To help achieve this, we’re changing the way we interview and assess candidates by moving from a competency-based interview approach to a behavioural and technical (skills for the job) based approach. This new way of interviewing will allow us to assess how you think and how you would bring Our Behaviours of Respect, Integrity and Flexibility into your ways of working.

We're committed to creating a workplace culture where all our people feel valued, included and able to be their best at work, and we recognise the benefits that a diverse workforce with different values, beliefs, experience, and backgrounds brings to us as an organisation.

You can find out more on Our Behaviours web page Our Behaviours – The City of Edinburgh Council

Our salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range.

Follow us on Twitter at @edincounciljobs

Proud member of the Disability Confident employer scheme

Customer Service Representative - Edinburgh Lloyds Banking Group

£21,840 - £23,000 per year

Monday-Friday, 9am - 5pm

Fountainbridge, Edinburgh, EH3 9PE

So, what does the role entail?

You'll join a people and technology-driven business, taking inbound calls from customers about their life assurance, savings, investments, or pension plans. Whether assisting customers plan for retirement, accessing investments, updating personal information, or supporting families during bereavements, you'll ensure a seamless experience during the moments that matter.

Many new colleagues come from contact centres, retail, hospitality, or travel backgrounds, so financial services experience isn't required; comprehensive training will be provided.

We support our colleagues with competitive benefits:

• No weekend working.
• 31 days annual leave (including UK Bank Holidays).
• Annual discretionary bonus eligibility.
• Perks at Work (online discounted shopping).
• Car lease scheme and Jaguar Land Rover discount.
• Cycle to Work scheme and interest-free season ticket loans.
• Annual volunteering day.
• Supportive people policies for the moments that matter in life (Carer's Leave, Foster Leave, Fertility Leave, Retirement Leave).
• Wellbeing programme with health checks, nutritional advice, second medical opinion option, employee assistance programme and mental, physical, and financial support.
• Contributory pension scheme (up to 6% match), Group Life Assurance, and Group Income Protection.
• Personal and career development opportunities within Diligenta.

Join our team if you're…

• Passionate about delivering a seamless customer experience with empathy and respect, with the ability to remain calm under pressure.
• Someone who has excellent listening, verbal and written communication skills and able to simplify complex matters whilst providing outstanding service.
• A problem solver, flexible, and adaptable to changing priorities.
• Comfortable switching between multiple IT applications with attention to detail.
• Proficient in Microsoft Office (Word & Excel).
• Excited to work with great people and create a supportive workplace.
• Passionate about learning and sharing knowledge to enhance skills and develop best practices.

Who is Diligenta?

Diligenta makes a positive difference to the lives of millions, handling some of the most difficult and important calls a person can ever make. We are dedicated to being there to support customers in the moments that really matter in life and providing the best service every time. Established in 2005, we're proud to be the single largest provider of outsourced administration services to the UK Life Assurance and Pensions market.

We deliver exceptional customer service to customers on behalf of well-known brands including Lloyds Banking Group, The Phoenix Group, Standard Life, AVIVA, M&G Prudential and Nest, the UK government's workplace pension scheme. Our unique technology solution enables us to make a positive difference to the lives of over 23 million customers - that's 1 in 3 people in the UK!

Diligenta's innovation spans more than just technology; we look for new ways to innovate in customer service and client satisfaction too. Our ongoing and expected company growth offers opportunities for all our colleagues, and we're excited to welcome new people to be part of our journey.

Diligenta is proud to be a subsidiary of Tata Consultancy Service (TCS), part of the Tata Group.

Support Worker - Thorntree Mill
Salary: £23,844.91 per annum
Job Type: Full time. 35 hours per week
Contract type: Permanent
Info: 28 days annual leave plus 4 public holidays and contributory pension scheme
Location: Edinburgh (Peffermill)
Closing Date: December 2nd 2024. (We reserve the right to close the vacancy early if a suitable candidate is found).

We have a fantastic opportunity for a Support Worker who is passionate about supporting individuals. We are looking for a dedicated and committed individual, who has gained experience within a social care setting. worked with people who are alcohol dependent, have complex (often homelessness related) health needs and are prone to challenging behaviour and episodic poor physical and mental health.

As a Support Worker you will be responsible for ensuring that a high-quality person-centered support service is delivered. provide positive, practical, and emotional support to the residents that promotes choice and encourages personal responsibility. To be an effective Team Player in a challenging environment and establish and maintain efficient professional relationships with a range of external services.

You must possess or be willing to work towards a suitable qualification in line with the SSSC Regulatory Requirements.

For more information, please download the job description by clicking here.

If you are interested in the post, please complete the application form (visit our website here to download: https://rowanalba.org/careers/), and return it as a word document to Jamie Beaton at hradmin@rowanalba.org or by post to 1 Lochrin Square, 92-98 Fountainbridge, Edinburgh, EH3 9QA.

Application Notes:

Please note, CV’s will not be accepted. Please complete the application form by visiting our website (https://rowanalba.org/careers/) and return it to hradmin@rowanalba.org

The successful candidates will be subject to a PVG and reference check.

Please note: We are unable to provide VISA sponsorship.

Job Description

Children, Education and Justice Services

Pupil Support Assistant - Wellbeing Hub
Craigmount High School

Salary: £24,909 - £25,116 (pro-rata for part time and sessional)
Hours: 30 per week, 39 weeks sessional

Opened in the early 1970’s to provide secondary education for the North West area of Edinburgh, Craigmount High School draws its students mainly from the areas served by the following primary schools: Corstorphine, East Craigs, Fox Covert, Hillwood and Roseburn.

The school is co-educational and non denominational and welcomes students from any social, ethnic or religious background in keeping with The City of Edinburgh Council's policies on equal opportunities. We receive a high number of placing requests. We are very proud to be an Inclusion Resource school, with a small number of students in each year-group benefiting from this extra support.

For more information about the school, please visit the website http://craigmounthighschool.co.uk/ or call 0131339 6823.

This post is regulated work with children and/or protected adults under the Protection of Vulnerable Groups (Scotland) Act 2007. The preferred candidate will be required to join the PVG Scheme or undergo a PVG Scheme update check. Where an individual has spent a continuous period of 3 months or more out with the UK in the last 5 years, an Overseas Criminal Record Check will be required. You will be required to provide this check. An unconditional offer of employment and commencement in the post will be subject to the outcome of both these pre-employment checks being deemed satisfactory.

As part of our goal to improve our organisational culture and create a great place to work together for the people of Edinburgh, we want to make sure that we’re bringing the best people into our roles, not just in their skills and experience but also in their approach to work.

To help achieve this, we’re changing the way we interview and assess candidates by moving from a competency-based interview approach to a behavioural and technical (skills for the job) based approach. This new way of interviewing will allow us to assess how you think and how you would bring Our Behaviours of Respect, Integrity and Flexibility into your ways of working.

We're committed to creating a workplace culture where all our people feel valued, included and able to be their best at work, and we recognise the benefits that a diverse workforce with different values, beliefs, experience, and backgrounds brings to us as an organisation.

You can find out more on Our Behaviours web page Our Behaviours – The City of Edinburgh Council

Our salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range.

Follow us on Twitter at @edincounciljobs

Proud member of the Disability Confident employer scheme

Job Description

Children, Education and Justice Services

Support for Learning Teacher - Fixed term until 26/06/2025
Forrester High School

Salary: £33,594 - £50,589
Hours: 14.84 per week (Monday, Tuesday)

The successful candidate will be capable of inspiring students and have a firm belief in the potential of all students.

Forrester High School strives to ensure that all young people have access to tailored learning pathways that meet their needs. We will work closely to ensure our learners know how to progress their learning. This will enable them to gain the skills, experiences and qualifications they need to achieve a successful, positive and sustained destination on leaving school.

The school is firmly committed to raising attainment and promoting achievement. This is a whole school priority in the improvement plan and reflects local CEC and national priorities.

Forrester High School is a state of the art PPP school opened in January 2010. All classrooms are fully equipped to a very high standard.

Since 2012, the school has rolled out iPads to the senior phase to help improve their learning in the classroom and at home. As a 1:1 computing school, all teachers have the latest Apple technology which includes teacher iPads and Apple TV’s in every classroom.

Sports facilities are exceptional and include Games Halls, Gym, Swimming Pool, Fitness Suite, 3G and 2G artificial pitches as well as conventional grass pitches for both rugby and football.

Salaries will be in accordance with the Scheme of Salaries and Conditions of Service for Teaching Staff in School Education.

This post is regulated work with children and/or protected adults under the Protection of Vulnerable Groups (Scotland) Act 2007. The preferred candidate will be required to join the PVG Scheme or undergo a PVG Scheme update check. Where an individual has spent a continuous period of 3 months or more out with the UK in the last 5 years, an Overseas Criminal Record Check will be required. You will be required to provide this check. An unconditional offer of employment and commencement in the post will be subject to the outcome of both these pre-employment checks being deemed satisfactory.

We're committed to creating a workplace culture where all our people feel valued, included and able to be their best at work, and we recognise the benefits that a diverse workforce with different values, beliefs, experience, and backgrounds brings to us as an organisation.

Follow us on Twitter at @edincounciljobs

Proud member of the Disability Confident employer scheme

Job Description

Children, Education and Justice Services

Pupil Support Assistant (Wellbeing Resources)
The Royal High School

Salary: £24,909 - £25,116 (pro rata for part time and sessional)
Hours: 27.5 per week (Monday - Friday), 39 weeks sessional

Based in the West of Edinburgh, The Royal High School is one of the oldest schools in Scotland. It has a strong sense of history, but prides itself on being very much a school of the 21st Century. It is a non-denominational, 6-year comprehensive, with pupils drawn from 4 catchment primary schools: Blackhall, Clermiston, Cramond and Davidson’s Mains. A significant number of placing requests are received each session. Year groups are capped at 220 and the school roll sits around 1260.

The school was the subject of a HMIE inspection in 2007 and local authority follow-through visits in March 2009 and May 2010.

The Senior Leadership Team (SLT) comprises the Rector, four Depute Rectors and the Business Manager.

The current teaching staff complement is 88 FTE with 20 FTE staff other than teachers, including a team of Pupil Support Assistants, who support the integration of pupils. There is an integrated Additional Support for Learning Team combining the former Guidance and Support for Learning teams. In line with the Authority’s integration policies, the school caters for a wide variety of physical, sensory and learning needs. This has been highly successful and forms a key element of our social inclusion strategy.

The school was refurbished in 2004 and enjoys a high standard of accommodation, although social areas are limited and teaching space has to be rigorously timetabled. The facilities are used extensively outside of normal school hours by the school, the RHS Club and the community; the school is designated a Community Sports Hub and the PE facilities were refurbished in 2015 to support this. There is an excellent extra-curricular programme, with partner clubs and staff offering a range of opportunities in which young people can participate. ICT facilities are very good and S3-6 pupils all have access to a 1:1 iPad device to support their learning at home and in school.

The school has positive links with parents, local businesses and the local community. The Parent Council and School Fundraising Group play an important role in the life and work of the school. Meetings are well attended and discussions are always lively and informative. The school is also supported by an active Former Pupils’ Club.

For more information about the school, please visit the website https://royalhigh.wordpress.com/ or call 0131 336 2261.

This post is regulated work with children and/or protected adults under the Protection of Vulnerable Groups (Scotland) Act 2007. The preferred candidate will be required to join the PVG Scheme or undergo a PVG Scheme update check. Where an individual has spent a continuous period of 3 months or more out with the UK in the last 5 years, an Overseas Criminal Record Check will be required. You will be required to provide this check. An unconditional offer of employment and commencement in the post will be subject to the outcome of both these pre-employment checks being deemed satisfactory.

As part of our goal to improve our organisational culture and create a great place to work together for the people of Edinburgh, we want to make sure that we’re bringing the best people into our roles, not just in their skills and experience but also in their approach to work.

Requirements

To help achieve this, we’re changing the way we interview and assess candidates by moving from a competency-based interview approach to a behavioural and technical (skills for the job) based approach. This new way of interviewing will allow us to assess how you think and how you would bring Our Behaviours of Respect, Integrity and Flexibility into your ways of working.

We're committed to creating a workplace culture where all our people feel valued, included and able to be their best at work, and we recognise the benefits that a diverse workforce with different values, beliefs, experience, and backgrounds brings to us as an organisation.

You can find out more on Our Behaviours web page Our Behaviours – The City of Edinburgh Council

Our salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range.

Follow us on Twitter at @edincounciljobs

Proud member of the Disability Confident employer scheme

Job Description

CF Children, Education and Justice Services

Support For Learning Teacher
Davidson’s Mains Primary School

Salary: £33,594 - £50,589 (pro-rata for part time)
Hours: 22.74 per week - Tuesday-Thursday

Davidson’s Mains Primary is a non-denominational school situated within the Royal High School catchment area in the north west of Edinburgh.

The staff consists of a Head Teacher, two Depute Head Teachers, a Principal Teacher, 22 class teachers, 2 part time Additional Support for Learning Teachers and a part-time Specialist Teacher of PE and instructors of violin, cello and brass. In the nursery there are 2 Senior Early Years Officers, 4 Early Years Officers, 12 Early Years Practitioners, 5 Early Years Assistants, 2 Early Years Domestics and a part-time administrator. Our support staff includes a Business Manager, School Administrator, Clerical Assistant, Facilities Officer, a Pupil Support Officer, P1 Early Years Practitioner and 16 Pupil Support Assistants.

Strong links have been established with The Royal High learning community. The school has an active PSA and a supportive Parent Council. Children take part in a wide range of sporting and creative activities after school, led by Active Schools Coaches and staff.

We are actively looking to recruit a Support for Learning Teacher to join our Team. The successful candidate will work as part of our dynamic staff team who aim to provide a supportive and inclusive environment where successes are celebrated and best efforts inspired.

Salaries will be in accordance with the Scheme of Salaries and Conditions of Service for Teaching Staff in School Education.

This post is regulated work with children and/or protected adults under the Protection of Vulnerable Groups (Scotland) Act 2007. The preferred candidate will be required to join the PVG Scheme or undergo a PVG Scheme update check. Where an individual has spent a continuous period of 3 months or more out with the UK in the last 5 years, an Overseas Criminal Record Check will be required. You will be required to provide this check. An unconditional offer of employment and commencement in the post will be subject to the outcome of both these pre-employment checks being deemed satisfactory.

We're committed to creating a workplace culture where all our people feel valued, included and able to be their best at work, and we recognise the benefits that a diverse workforce with different values, beliefs, experience, and backgrounds brings to us as an organisation.

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Your new company

You will be joining a prestigious and reputable legal firm located in the heart of Edinburgh's city centre. As an organisation, they are committed to your development and progression, offering a structured appraisal plan to help you grow with the firm.

Your new role


In this new and exciting role, you will be working in the central hub of the firm's support function, providing general legal administrative support to fee-earning groups, their PA's and other senior managers. You'll carry out a variety of tasks, including but not limited to;

• General administration (filing, scanning, printing, PDF conversions)
• File and document management
• Arranging travel
• Supporting the preparation of the fee earner billing process
• Process expenses
• Helping with ad-hoc projects when required

What you'll need to succeed

• Previous experience in legal administration or administration in a comparable environment
• Excellent customer service and communication skills
• Strong attention to detail
• Proactive with the ability to find solutions
• Good time management and capable of working to deadlines
• Positive work ethic
• Proficient in Microsoft Office packages

What you'll get in return


In return for your dedication and hard work, you'll receive a mix of development, wealth protection, lifestyle and health & wellbeing remuneration:

• Competitive annual salary
• Firmwide bonus plan
• Ability to buy /sell holidays
• Cycle to work scheme
• Retail discounts
• Sabbatical leave
• Railcard
• Employee assistance programme
• Occupational health
• Private medical insurance and dental plan

And many more!


What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk