Total 867 Customer Service job vacancies in Edinburgh, Scotland

Job Description

Children, Education and Justice Services

Pupil Support Officer - fixed term until 26/06/2025
Leith Academy Learning Community

Salary: £26,788 - £30,751 (pro rata for part time and sessional)
Hours: 30 per week, 39 weeks sessional

Leith Academy Learning community would like to welcome an experienced and enthusiastic Pupil Support Officer to their team. This post will include an element of attendance management of pupils.

This post will involve working across multiple schools in the Leith Learning Community.

This post is regulated work with children and/or protected adults under the Protection of Vulnerable Groups (Scotland) Act 2007. The preferred candidate will be required to join the PVG Scheme or undergo a PVG Scheme update check. Where an individual has spent a continuous period of 3 months or more out with the UK in the last 5 years, an Overseas Criminal Record Check will be required. You will be required to provide this check. An unconditional offer of employment and commencement in the post will be subject to the outcome of both these pre-employment checks being deemed satisfactory.

We're committed to creating a workplace culture where all our people feel valued, included and able to be their best at work, and we recognise the benefits that a diverse workforce with different values, beliefs, experience, and backgrounds brings to us as an organisation.

As part of our goal to improve our organisational culture and create a great place to work together for the people of Edinburgh, we want to make sure that we’re bringing the best people into our roles, not just in their skills and experience but also in their approach to work.

To help achieve this, we’re changing the way we interview and assess candidates by moving from a competency-based interview approach to a behavioural and technical (skills for the job) based approach. This new way of interviewing will allow us to assess how you think and how you would bring Our Behaviours of Respect, Integrity and Flexibility into your ways of working.

You can find out more on Our Behaviours web page Our Behaviours – The City of Edinburgh Council

Our salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range.

Follow us on Twitter at @edincounciljobs

Proud member of the Disability Confident employer scheme

Job Description

Education and Children Services

Early Years Domestic Support Assistant
St Leonard's Nursery

Salary: £23,087 - £23,388 (pro-rata for part-time and sessional)
Hours: 15 per week, 39 weeks sessional

Working Pattern: 10:30am to 1.30pm Monday to Friday

St Leonard's Nursery is looking for an enthusiastic individual to join our talented Nursery Team. The successful applicant will:

- Deliver basic food preparation and cooking for children’s snacks respecting children’s dietary needs with regard to ethnicity and particular needs in discussion with the early years practitioners.
- Take delivery of any nursery lunches and following the safe food policy and procedures.
- Support early years practitioners to serve snacks and meals.
- Ensure the kitchen areas meet environmental health requirements on a daily basis and to report any defects to the SLT.
- Be responsible for overseeing the rotation of stock and that all legislative requirements are met with regard to the safe storage of food.
- Support the team by cleaning up the early years establishment keeping the environment attractive, hygienic for the children throughout the day as required.
- Assist with any laundry by loading the washing machine and dryer and ensuring any nursery clothing, towels, cloths etc are kept clean.

This post is regulated work with children and/or protected adults under the Protection of Vulnerable Groups (Scotland) Act 2007. The preferred candidate will be required to join the PVG Scheme or undergo a PVG Scheme update check. Where an individual has spent a continuous period of 3 months or more out with the UK in the last 5 years, an Overseas Criminal Record Check will be required. You will be required to provide this check. An unconditional offer of employment and commencement in the post will be subject to the outcome of both these pre-employment checks being deemed satisfactory.

We're committed to creating a workplace culture where all our people feel valued, included and able to be their best at work, and we recognise the benefits that a diverse workforce with different values, beliefs, experience, and backgrounds brings to us as an organisation.

As part of our goal to improve our organisational culture and create a great place to work together for the people of Edinburgh, we want to make sure that we’re bringing the best people into our roles, not just in their skills and experience but also in their approach to work.

To help achieve this, we’re changing the way we interview and assess candidates by moving from a competency-based interview approach to a behavioural and technical (skills for the job) based approach. This new way of interviewing will allow us to assess how you think and how you would bring Our Behaviours of Respect, Integrity and Flexibility into your ways of working.

You can find out more on Our Behaviours web page Our Behaviours – The City of Edinburgh Council

Our salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range.

Follow us on Twitter at @edincounciljobs

Proud member of the Disability Confident employer scheme

Job Description

Children, Education and Justice Services

Residential Care Officer
Heathervale

Salary: £30,751 - £36,312
Hours: 36 per week

We are looking for a highly skilled and motivated individual who can support young people who live at Heathervale by working in a trauma informed way to ensure we offer the best possible care and support. You will work as a part of dynamic team, with young people to assist them to form personal attachments, develop resilience and ensure they receive as much support as possible to achieve their full potential . Please note that shift work and weekend work are part of your contractual hours.

Experience required;

• Qualification held must fully meet the SSSC requirement for Unconditional Registration. The sole exception to this is for candidates who have achieved the necessary practice qualification (e.g. HNC in Social services) and have only the optional SVQIII modules to be completed to be awarded the SVQIII Social Services (Children and Young People) SCQF Level 7.
• Applicants must be eligible and prepared to register with the Scottish Social Services Council as a Residential Child Care Worker

This post is regulated work with children and/or protected adults under the Protection of Vulnerable Groups (Scotland) Act 2007. The preferred candidate will be required to join the PVG Scheme or undergo a PVG Scheme update check. Where an individual has spent a continuous period of 3 months or more out with the UK in the last 5 years, an Overseas Criminal Record Check will be required. You will be required to provide this check. An unconditional offer of employment and commencement in the post will be subject to the outcome of both these pre-employment checks being deemed satisfactory.

We're committed to creating a workplace culture where all our people feel valued, included and able to be their best at work, and we recognise the benefits that a diverse workforce with different values, beliefs, experience, and backgrounds brings to us as an organisation.

As part of our goal to improve our organisational culture and create a great place to work together for the people of Edinburgh, we want to make sure that we’re bringing the best people into our roles, not just in their skills and experience but also in their approach to work.

To help achieve this, we’re changing the way we interview and assess candidates by moving from a competency-based interview approach to a behavioural and technical (skills for the job) based approach. This new way of interviewing will allow us to assess how you think and how you would bring Our Behaviours of Respect, Integrity and Flexibility into your ways of working.

You can find out more on Our Behaviours web page Our Behaviours – The City of Edinburgh Council

Our salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range.

Follow us on Twitter at @edincounciljobs

Proud member of the Disability Confident employer scheme

NO SPONSORSHIP AVAILABLE.

We are currently seeking dedicated individuals for domiciliary care positions. Candidates will be responsible for visiting and providing care at 4 to 5 locations per day shift. This position requires a person-centered approach to support clients in their own homes, assisting with their daily needs and enhancing their quality of life.

Job Types: Permanent, Part-time, Full-time

Expected hours: 16 – 48 per week

Schedule:
- Day shift
- Flexible availability
- Weekend availability

Key Responsibilities:

- Travel between 4 to 5 client locations per day to provide high-quality care.
- Assist clients with personal care tasks such as bathing, dressing, and grooming.
- Support with medication management and adherence to health care appointments.
- Provide companionship and support with daily activities and exercises.
- Prepare meals and assist with dietary needs.
- Maintain accurate care documentation and client records.
- Use the care home’s system to access location details and client information once login credentials are provided.
- Comply with all health and safety regulations and maintain confidentiality.

Person Specification:

Required:

- own car, mileage paid
-Previous experience in a caregiving role preferred but training will be given.
- Ability to handle physical tasks and maintain high levels of personal care.
- Excellent organizational and communication skills.
- Compassionate, reliable, and dedicated to improving clients' quality of life.
-RIGHT TO WORK IN THE UK

Compliance Requirements:

Applicants must be able to provide the following documentation:

- DBS check or similar background verification.
- Relevant caregiving qualifications or willingness to undergo training.
- Proof of right to work in the UK.
- Any other required certifications or health checks as specified by local regulations.

About the Service:

Our client provides high-quality domiciliary care services, helping clients live independently in their own homes. The service is known for its person-centered approach and commitment to ensuring clients receive compassionate and comprehensive care tailored to their individual needs.


NO SPONSORSHIP AVAILABLE.

NO SPONSORSHIP AVAILABLE.

We are currently seeking dedicated individuals for domiciliary care positions. Candidates will be responsible for visiting and providing care at 4 to 5 locations per day shift. This position requires a person-centered approach to support clients in their own homes, assisting with their daily needs and enhancing their quality of life.

Job Types: Permanent, Part-time, Full-time

Expected hours: 16 – 48 per week

Schedule:
- Day shift
- Flexible availability
- Weekend availability

Key Responsibilities:

- Travel between 4 to 5 client locations per day to provide high-quality care.
- Assist clients with personal care tasks such as bathing, dressing, and grooming.
- Support with medication management and adherence to health care appointments.
- Provide companionship and support with daily activities and exercises.
- Prepare meals and assist with dietary needs.
- Maintain accurate care documentation and client records.
- Use the care home’s system to access location details and client information once login credentials are provided.
- Comply with all health and safety regulations and maintain confidentiality.

Person Specification:

Required:

- own car, mileage paid
-Previous experience in a caregiving role preferred but training will be given.
- Ability to handle physical tasks and maintain high levels of personal care.
- Excellent organizational and communication skills.
- Compassionate, reliable, and dedicated to improving clients' quality of life.
-RIGHT TO WORK IN THE UK

Compliance Requirements:

Applicants must be able to provide the following documentation:

- DBS check or similar background verification.
- Relevant caregiving qualifications or willingness to undergo training.
- Proof of right to work in the UK.
- Any other required certifications or health checks as specified by local regulations.

About the Service:

Our client provides high-quality domiciliary care services, helping clients live independently in their own homes. The service is known for its person-centered approach and commitment to ensuring clients receive compassionate and comprehensive care tailored to their individual needs.


NO SPONSORSHIP AVAILABLE.

NO SPONSORSHIP AVAILABLE.

We are currently seeking dedicated individuals for domiciliary care positions. Candidates will be responsible for visiting and providing care at 4 to 5 locations per day shift. This position requires a person-centered approach to support clients in their own homes, assisting with their daily needs and enhancing their quality of life.

Job Types: Permanent, Part-time, Full-time

Expected hours: 16 – 48 per week

Schedule:
- Day shift
- Flexible availability
- Weekend availability

Key Responsibilities:

- Travel between 4 to 5 client locations per day to provide high-quality care.
- Assist clients with personal care tasks such as bathing, dressing, and grooming.
- Support with medication management and adherence to health care appointments.
- Provide companionship and support with daily activities and exercises.
- Prepare meals and assist with dietary needs.
- Maintain accurate care documentation and client records.
- Use the care home’s system to access location details and client information once login credentials are provided.
- Comply with all health and safety regulations and maintain confidentiality.

Person Specification:

Required:

- own car, mileage paid
-Previous experience in a caregiving role preferred but training will be given.
- Ability to handle physical tasks and maintain high levels of personal care.
- Excellent organizational and communication skills.
- Compassionate, reliable, and dedicated to improving clients' quality of life.
-RIGHT TO WORK IN THE UK

Compliance Requirements:

Applicants must be able to provide the following documentation:

- DBS check or similar background verification.
- Relevant caregiving qualifications or willingness to undergo training.
- Proof of right to work in the UK.
- Any other required certifications or health checks as specified by local regulations.

About the Service:

Our client provides high-quality domiciliary care services, helping clients live independently in their own homes. The service is known for its person-centered approach and commitment to ensuring clients receive compassionate and comprehensive care tailored to their individual needs.


NO SPONSORSHIP AVAILABLE.

Grade UE05 £28,879- £33,232

Information Services Group- Help Services

Full-time: 35 hours per week

Open-ended: Permanent Contract


The Opportunity:

The Information and Support Supervisor will work 35 hours per week, Sunday to Thursday, with a pattern of: Sunday 12-7pm, Monday 9am-5pm, Tuesday 12-8pm, Wednesday and Thursday 9am-5pm.

The role involves providing front line support to students, staff, NHS staff and visitors of the University across a range of services including Library, IT, Student Finance and Student Administration. The successful candidate will provide excellent customer service while offering face-to-face and online help and information to users while managing a high volume in-person and online enquiries, working flexibly in order to respond to shifting service need and resolving user queries whenever possible, passing on those which require more specialist help



Your skills and attributes for success:

-Customer focused with proven customer service skills
-Team or service leadership skills
-Ability to quickly learn new IT applications and business systems in order to support users and resolve common issues
-Well developed written, verbal and interpersonal skills
-Ability to problem solve and be accurate and methodical
-Ability to manage a high volume of enquiries both face-to-face and online
-A proven ability to work well independently and as part of a team

Do you share our values of Caring, Passionate and Teamwork? Join Care UK, a multi award winning care provider, as a Domestic.

We are looking for people to make a difference to residents’ lives every day. When you join Care UK you’ll be joining a team who share the same values: caring, passionate and teamwork. You will have a strong desire to help people and put residents at the heart of everything you do.

The Role


Cleaning all areas of the Care Home
Following the infection control regulations and policies
Respecting the privacy of individuals and residents
Creating a warm and friendly atmosphere for our residents


Some of our benefits by joining the Care UK family


Wagestream- access your wages at any-time.
Bank Holiday Pay Enhancements
Career development, training, and access to our approved apprenticeship scheme
Hundreds of online and in-store discounts
Annual purchase holiday scheme
Wellbeing support


Career Development

Whether you are an experienced Domestic or are looking to start a new career, Care UK can provide you with a thorough training and induction programme to further develop your skills, with lots of opportunities for progression.

We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours.

Join us as a Service Specialist

• This is a great opportunity for an experienced technical specialist to provide technical leadership and direction in support of our IT systems
• You’ll be planning, developing and undertaking technical support for our platforms, activities and processes
• Hone your existing technical skills and advance your career in this exciting, fast paced role

What you'll do

As a Service Specialist, you’ll be providing advanced technical leadership in the delivery of excellent service to our customers. We’ll look to you to do this through the delivery of one or more of our service management disciplines including incident management, problem change, capacity or configuration management.

Day-to-day, you’ll be:

• Acting with pace when recovering service, and with thoroughness when considering the risk to service
• Assisting with the continuous improvement of existing processes and procedures
• Engaging with a variety of senior internal and external stakeholders within technology and business areas
• Helping to develop your colleagues by sharing your technical expertise and knowledge

The skills you'll need

You'll need a technical understanding including platform technology, products and domains including Connect, Direct, Secure+, SFTP, SSH as well as an advanced knowledge of service management disciplines such as incident, problem, change IT, continuity or capacity. Experience in High Availability and MIMIX would be an advantage.

Additionally, you’ll bring:

• Knowledge of relevant industry standards toolsets and processes
• Experience and knowledge of Service Now (SNOW) and IBMI PTF processes
• Knowledge and experience of operational principals
• Experience of RPG III, RPG400, RPGIV ILE, including Free Format, system ICL and SQL Query
• Excellent communication and interpersonal skills

If you’re a nurse who’s looking for something more: more time, more opportunities and more reward, choose a career with Hamberley Care Homes.
Being a Registered Nurse at Hamberley is different. Our nurses have the time to spend quality time with residents and their families. They develop close relationships, really understanding the needs of the people they care for, and have time to provide holistic care.
Our innovative, award-winning model of care includes a multi-disciplinary team, dedicated to caring for each and every individual in the way that they like. As a nurse at Hamberley, you’ll have a unique opportunity to be part of this team of dedicated professionals, as well as working in a well-appointed, high quality environment.
At Hamberley we believe our residents deserve something ‘Extra Special, Every Day’, and we focus on the tiny details that make our homes for older people a luxurious and comfortable, home-like environment.
We offer our nurses:

- 6.6 weeks of annual leave entitlement
- Generous, above NHS-equivalent rates of pay.
- Company pension
- Flexible working opportunities
- Enhanced overtime rate
- Quality bonus scheme linked to CI rating
- Paid breaks
- Generous annual leave entitlement
- We’ll cover the costs for NMC revalidation and your enhanced disclosure form
- Refer a Friend Bonus - up to £750 per referral *T&Cs Apply

Why we’re different

- Generous, above NHS-equivalent rates of pay.
- A unique opportunity to lead. You will play a pivotal role in coordinating the care of our residents, including liaising directly with GPs and other providers.
- Supportive team environment. Our close-knit, multi-disciplinary team relies on each other’s expertise to ensure the best, safest, decisions are made. And our management team actively foster an environment where all members of the team are listened to and supported.
- A chance to make a bigger difference to people. Our high staff-to-resident ratio and the long-term nature of the care, means you’ll get to spend time building a relationship with the people you care for. You’ll have the opportunity to take a more holistic approach to their physical and mental health, ensuring better care and more satisfying, fulfilling work.
- A chance to make a bigger difference to care. Our generous resources and culture of listening, mean that if you see a way to make care better, we can make it happen.

- Maintain and enhance your clinical skills. Our residents have highly varied needs, so we offer extensive training and learning opportunities for you to develop your clinical skills. From dementia care to medical emergencies, wound care, diabetes management, and stroke care, the work is always different, interesting and rewarding.


Join us at Glasgow's most stunning care home
Newton House is our luxury care home in Newton Mearns, Glasgow Residents live in spacious, stylish ensuite rooms, and enjoy beautifully-furnished shared spaces and landscaped gardens.
From the deluxe picture house - where we screen classic films - to the on-site luxury spa - offering hairdressing, manicures and relaxing therapies - everything has been designed and finished with the care and attention you would expect from a 5-star hotel.
Could you be part of our team?
We’re looking for nurses with:

- The commitment to make a real difference to the lives of our residents
- Excellent communications skills, a great attitude to teamwork and a desire to lead on patient care
- Updated NMC registration.

Hamberley People
We respect and value our residents and each other. At Hamberley Care Homes, we believe in the importance of what we do and why we do it. Creative and empowered, our people see every day as an opportunity for growth and development. We make ideas happen. Together we can achieve anything. Be part of it!
About Hamberley
The award-winning Hamberley Care Group is changing the way that elderly care is delivered through our luxury homes across the UK. Fast-growing and innovative, we’re opening three new homes in 2023. Recognised for our exceptional approach to care, we were chosen as Residential Care Provider of the Year in 2019 and 2022.

Service Advisor

- Franchised Dealership
- Aberdeen region
- Basic Salary starting from £28,500
- Bonus Scheme available
- 42.5 hour working week

We are currently advertising on behalf of an Automotive Franchised Dealership who are currently recruiting for a Service Advisor to assist in their busy Service Department in the Aberdeen area.

Our Motor Trade Client is seeking a Service Advisor who is high performing and can provide only the best level of customer service.

Their minimum requirements for a Service Advisor are as follows:

- A working experience within a Service Advisor role
- The ability to upsell on service work and service plans
- Customer Focused and an excellent communicator
- Familiarity with using Motor Dealership Database Software

As a Service Advisor with our Client you will be expected to:

- Professionally communicate with customers about service and repair work required on their vehicle
- Produce Job Cards on in-house computer systems
- Update Customers and Vehicle Records
- Prepare and complete Invoices
- Advise Customer on estimated costs of repairs and timescales of work due to be completed
- Other Ad-Hoc Duties as the role requires

For your hard work, our client is offering a salary of up to £28,500.

To apply for this Service Advisor position, please forward your CV to Kevin Barnbrook quoting the job reference number or call our office for a chat about this position.

Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Service Advisor Job get in touch today.

© Perfect Placement UK Ltd – See our website for details

*Salary will vary depending on your experience, the average daily hours worked and your chosen rota pattern.

If you’re passionate about providing the very best care, we think there’s nowhere better to work than The Good Care Group. Working as a professional live-in carer you’ll make a genuine difference to the lives of the people you support. You’ll have the time to care, tailoring your support to your clients’ needs and wishes, enabling them to live in the place they love most - their own home. This isn’t just work. It’s life changing work.

We believe in maintaining a healthy balance between live-in care and your personal life. That’s why we have introduced a wider range of rota patterns to give our carers more control over the way they work. Our standard package is based on working an average of 8 - 10 hours per day, with options to work 4 - 10 weeks at a time.

You might have professional experience as a support worker, or as a care assistant in a residential or domiciliary care setting. Or you might already be an experienced live-in carer looking for a new way to maximise your earning potential. Whatever your level of professional experience, we would love to hear from you. Please note you must already have the right to work in the UK. We cannot assist with any sponsorship or visa requests – including those applying for a health and social care visa or those with a skilled worker visa.

Why we think there’s nowhere better:
- A choice of work patterns from 4 - 10 weeks, so you can choose the option that works best for you (working on average 8 - 10 hours per day)
- All UK travel expenses covered whilst in placement
- We aim to place you with a client within a 50 mile radius of your home (if UK based) to avoid travel disrupting your time off
- Free DBS for England and free PVG if working in Scotland
- Pay based on your care experience, pension & bank holiday enhancements
- Funded Blue Light Card - giving you access to discounts
- Ongoing training and development, including level 2 diploma in working in care services and a level 3 award in awareness of dementia
- Face to face induction training in London or Oxford (with hotel accommodation included)
- A local Care Manager who knows you and your client
- Peer to peer support as part of our buddy scheme
- Employee Assistance Programme offering confidential advice and support
- An online Carer Community to stay connected, share advice and best practice
- 24/7/365 support from our central team
- 96% would recommend working with us to others (source: Glassdoor)
- CQC ‘outstanding’ team supporting you, 24/7, 365 days a year

What does a live-in carer do?
Live-in carers live with a client for the duration of their chosen work pattern. You’ll look after one person or at times a couple, following a person centred care plan where you’ll tailor your support to meet your clients’ needs. Duties are likely to include assisting with daily activities, personal care, or support in managing conditions such as dementia, but also include cooking, cleaning and ensuring the smooth running of the household. You could be working on average 8 - 10 hours per day based on your clients’ needs (please note your daily rate will vary depending on the agreed number of daily hours you are working).

We have a number of different rota patterns to choose from ranging from 4 weeks on, 2 weeks off to 10 weeks on, 2 weeks off. Depending on the rota pattern you chose and following a client’s individual care plan, you will generally provide a daily average of between 8 - 10 hours care provision to your client.

About you:
You’ll be someone who’s happy to talk, laugh and enjoy time with our clients, assisting them in their activities and encouraging them to live life to the full.
You might already be working as a live-in carer, or you might have professional experience as a support worker, care assistant in a residential or domiciliary care setting, or you might be a HCA working with the NHS. If you share our passion for quality care, we’d love to hear from you.

We’re looking for the following skills and experience:
- At least 6 months’ professional care experience gained in any care setting
- You must be able to provide us with proof of your right to work in the UK. (E.g a British passport, settled or pre-settled status as part of the EU settlement scheme, or a current visa that allows you to work in the UK with no restrictions). We cannot assist with any sponsorship or visa requests – including those applying for a health and social care visa.
- You must be flexible to travel to your client placement (UK travel expenses covered)

The Good Care Group is part of a family of home care brands in the UK, including Oxford Aunts, Prestige Nursing & Care and Comfort Keepers (Ireland).

*Salary will vary depending on your experience, the average daily hours worked and your chosen rota pattern.

If you’re passionate about providing the very best care, we think there’s nowhere better to work than The Good Care Group. Working as a professional live-in carer you’ll make a genuine difference to the lives of the people you support. You’ll have the time to care, tailoring your support to your clients’ needs and wishes, enabling them to live in the place they love most - their own home. This isn’t just work. It’s life changing work.

We believe in maintaining a healthy balance between live-in care and your personal life. That’s why we have introduced a wider range of rota patterns to give our carers more control over the way they work. Our standard package is based on working an average of 8 - 10 hours per day, with options to work 4 - 10 weeks at a time.

You might have professional experience as a support worker, or as a care assistant in a residential or domiciliary care setting. Or you might already be an experienced live-in carer looking for a new way to maximise your earning potential. Whatever your level of professional experience, we would love to hear from you. Please note you must already have the right to work in the UK. We cannot assist with any sponsorship or visa requests – including those applying for a health and social care visa or those with a skilled worker visa.

Why we think there’s nowhere better:
- A choice of work patterns from 4 - 10 weeks, so you can choose the option that works best for you (working on average 8 - 10 hours per day)
- All UK travel expenses covered whilst in placement
- We aim to place you with a client within a 50 mile radius of your home (if UK based) to avoid travel disrupting your time off
- Free DBS for England and free PVG if working in Scotland
- Pay based on your care experience, pension & bank holiday enhancements
- Funded Blue Light Card - giving you access to discounts
- Ongoing training and development, including level 2 diploma in working in care services and a level 3 award in awareness of dementia
- Face to face induction training in London or Oxford (with hotel accommodation included)
- A local Care Manager who knows you and your client
- Peer to peer support as part of our buddy scheme
- Employee Assistance Programme offering confidential advice and support
- An online Carer Community to stay connected, share advice and best practice
- 24/7/365 support from our central team
- 96% would recommend working with us to others (source: Glassdoor)
- CQC ‘outstanding’ team supporting you, 24/7, 365 days a year

What does a live-in carer do?
Live-in carers live with a client for the duration of their chosen work pattern. You’ll look after one person or at times a couple, following a person centred care plan where you’ll tailor your support to meet your clients’ needs. Duties are likely to include assisting with daily activities, personal care, or support in managing conditions such as dementia, but also include cooking, cleaning and ensuring the smooth running of the household. You could be working on average 8 - 10 hours per day based on your clients’ needs (please note your daily rate will vary depending on the agreed number of daily hours you are working).

We have a number of different rota patterns to choose from ranging from 4 weeks on, 2 weeks off to 10 weeks on, 2 weeks off. Depending on the rota pattern you chose and following a client’s individual care plan, you will generally provide a daily average of between 8 - 10 hours care provision to your client.

About you:
You’ll be someone who’s happy to talk, laugh and enjoy time with our clients, assisting them in their activities and encouraging them to live life to the full.
You might already be working as a live-in carer, or you might have professional experience as a support worker, care assistant in a residential or domiciliary care setting, or you might be a HCA working with the NHS. If you share our passion for quality care, we’d love to hear from you.

We’re looking for the following skills and experience:
- At least 6 months’ professional care experience gained in any care setting
- You must be able to provide us with proof of your right to work in the UK. (E.g a British passport, settled or pre-settled status as part of the EU settlement scheme, or a current visa that allows you to work in the UK with no restrictions). We cannot assist with any sponsorship or visa requests – including those applying for a health and social care visa.
- You must be flexible to travel to your client placement (UK travel expenses covered)

The Good Care Group is part of a family of home care brands in the UK, including Oxford Aunts, Prestige Nursing & Care and Comfort Keepers (Ireland).

We are looking for a confidentNightSupport Workerwith a passion for delivering outstanding care. Youll be working40hours a week(Monday, Tuesday, Friday, Saturday, Sunday,the first week, Then Wedneday and Thursday the second week), making a positive difference to the lives of the people in our care atTrinity House. Located in the heart of a residential community in Lockerbie, Trinity House is a specialist residential service with nursing, supporting adults with learning disabilities and complex needs. The team also support individuals who have behaviours that may challenge and associated mental or physical health needs. The team at Trinity House are focused on ensuring that residents are part of their local community and can access education, employment and other opportunities to meet their needs. Individuals are supported at local paid and voluntary work placements, as well as at living and vocational skills courses at the local college. At Cygnet, our perks go way beyond pension schemes and excellent professional development. Youll also enjoy shopping, travel and leisure discounts as well as a range of healthcare and financial benefits to support you to be happy both in and out of work. Apply now to enjoy excellent career prospects whilereaping the rewards of making a difference to others every day. Your day-to-day Support both management and team members in the day-to-day running of the service Ensure duties are allocated effectively and safely Offer enhanced care with a flexible learning approach for all the people in our care Provide guidance & encouragement through physical & emotional support Learn about individuals specific needs & provide help in the most appropriate way Assist with medical & welfare needs and report as required Safeguard Maintain a safe & clean environment for all Why Cygnet? Well offer you Opportunities for further learning with our excellent apprenticeship scheme Flexible working with the opportunity for overtime Regular coaching & appraisal Expert supervision & peer support Employee discount savings & Cycle to Work scheme Recruitment referrals You are Genuinely driven with a desire to make a real difference in peoples lives An excellent communicator & a good team player Sensitive & intuitive with the energy required to provide a trusting, stimulating & varied environment Passionate about empowering & supporting service user independence Successful candidates will be required to undergo an enhancedPVG check. Cygnethas been providing a national network of high-quality specialist mental health services for more than 30 years. We have built a reputation for delivering pioneering services and outstanding outcomes. Our expert care enables thousands of individuals to consistently make a positive difference to their lives.

Company Description

Role Description

Job Title: Finance Support Manager - Hospitality

Reporting to: Head of Finance – North & Scotland

Location: North & Scotland

Essential: Working in the hospitality or retail industry

Salary: £36-38k + Car / Car allowance

Benefits:

• 33 Days holiday including bank holidays
• Plus your birthday off
• 3 volunteering days
• 3 days grandparent leave
• 24 weeks enhanced maternity leave
• Secondary career leave
• Wedding/commitment day leave
• Free meals on shift
• Bespoke training and development opportunities
• Apprenticeships opportunities for all experience levels
• Pension and life insurance
• Discounts available on our HAPI app; high street shops, holidays & cinema
• Wellbeing hub
• Access to employee assistance programme
• Cycle to work scheme

Background

BaxterStorey is the UK’s largest independent food services provider to Business and Industry, with a turnover of nearly £400m across the United Kingdom, Ireland and Europe employing 7,000 staff. The Company is passionate about providing high quality, freshly prepared food sourced locally to each of its clients and is at the leading edge of innovation in the food services industry.

Our North and Scotland region has grown rapidly over the last few years with ambitions for further growth this year and in the years to come. We operate more than 90 locations in Scotland and a further 120 in the North of England across various business sectors. This role will report to the Head of Finance and support our North and Scotland Operations teams to manage all financial aspects and improve business performance.

Job Description

• Proactively partner with the Operations Team to explore ways to improve financial performance by providing insightful reporting, support and recommendations.
• Work with the Head of Finance to promote and build a strong financial control environment across all locations, ensuring location teams are complying with appropriate Company policies and implementing corrective measures where necessary.
• Support the monthly completion of trading accounts with operations managers.
• Produce period end variance analysis, review trading accounts and support period end review process with commentary and insightful reporting.
• Support Operations Team to produce accurate client and company forecasts and budgets.
• Carry out financial audits on site and advise on financial process best practise.
• Follow up on sites that fail financial health check audits with a visit and suitable support and advice.
• Provide financial training and support.

Qualifications

• Must be working in the hospitality industry in a similar position
• Studying or part qualified CIMA or equivalent
• Experience of working in a multi-location business
• Experience in financial training
• Commercial or retail finance experience
• A lively, outgoing personality with proven ability to build rapport with non-financial managers.
• A motivated, proactive and organised individual with a flexible approach to working hours.
• Commercial acumen
• Excellent written and verbal communication skills
• Excellent Excel skills
• A passion for delivering continuous improvement.

Additional Information

For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.

We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.

Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.

Join us, and be part of the food revolution!

BaxterStorey Values:

ALWAYS VISIONARY

We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.

WHOLEHEARTEDLY POSITIVE

We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.

CREATIVELY COLLABORATIVE

We embrace our differences to push creativity and we work together to be better.

FOREVER CONSCIOUS

We work together as a team to lead by example, protecting the planet and supporting local communities.

Interested? Even if you don’t meet all requirements, we like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.

BaxterStorey is committed to encouraging equality, diversity, and inclusion among our workforce.

The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best.

And to support our commitment to this we have set ourselves an ED&I (Equity, Diversity and Inclusion) ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.

Proud member of the Disability Confident employer scheme