Total 45 Customer Service job vacancies in Glasgow, Glasgow, G2 7AT

About The Role
In your role as a Care Assistant at HC-One, you’ll value kindness above all. It touches upon every aspect of our Dementia, Nursing, Residential and Specialist care homes. Every single person who works here understands that our residents are people just like them with their own stories to tell.

By joining HC-One you’ll have a wonderful opportunity to give something back to those people.

Right now, we’re looking for an enthusiastic and committed Care Assistant to join the team at our care home. Whether we're providing long or short-term, convalescence, respite or palliative care, our focus is on providing the highest quality service at all times.

As a Care Assistant under the guidance of a Registered Nurse, taking responsibility for the physical and emotional well being and social needs of our residents. Assisting residents with personal care activities such as washing, personal hygiene, dressing and assisting with meals.
Delivering a level of care that truly comes from the heart. It’s about making sure our residents never lose their dignity or sense of individuality as you get involved in general activities within the care home. And, whether you’re helping someone with limited mobility to learn to use an aid, offering emotional support to a confused or distressed resident or delivering care to someone at the end of their life, you’ll always have their well-being in mind above anything else.
Safeguarding is everyone’s responsibility and therefore it is important that you are able to recognise the signs which may indicate possible abuse, harm or neglect in its different forms and know what to do if there are any concerns. All colleagues are required to attend safeguarding training appropriate to their role and to undertake additional training in associated areas. You also have the ability to seek appropriate advice and report concerns, including escalation if action is not taken.
About HC-One
At HC-One, kindness is more than a word. It is a belief that caring for people means caring about what matters most to them so we can support them to lead their best possible life.
To be able to provide the kindest possible care there are 5 qualities that everyone who is part of the HC-One team shows up with, supports and coaches in each other every single day. We call these 5 qualities Kindness the HC-One Way: We are curious and ask questions, look for clues and seek to understand. We are compassionate and try to walk in the shoes of others. We're creative yet practical, using our imagination to make things happen. We are courageous in how we support residents to live the life they want, and we can always be counted on.
We champion inclusivity, fostering a workplace where everyone feels valued and can be themselves. Our diverse and inclusive workforce allows us to learn from each other and better represent the communities we serve.
Our dedicated, professional colleagues strive to always deliver outstanding care – and we care about our talented teams too, supporting them in their professional and personal growth. We are committed to developing people that work for us through robust career pathways, CPD and post graduate programmes. Throughout your career, HC-One will invest in you with great opportunities to progress into regional and national roles.
We’ll provide full training, so it’s a great opportunity to learn something new. In return, you will enjoy access to a huge variety of benefits and services to support your well-being:

- Great work life balance
- An hourly rate is subject to experience and qualifications
- Paid Enhanced DBS/PVG
- Free uniform
- During a shift of eight hours or more a nutritious meal will be available
- Company pension scheme
- 28 days annual leave inclusive of bank holidays
- Group life assurance cover
- Wagestream - financial wellbeing and flexible access to pay as you need it
- Award-winning learning and development and support to achieve qualifications
- GP online - a service providing around the clock GP consultation via an interactive app - available to you and your children under 16
- An opportunity to learn from experienced colleagues as part of an outstanding and committed team
- Colleague discounts – Access to over 1600 high street discounts including carefully selected discount partners
- Wellbeing - free of charge access to an independent and confidential Employee Assistance Programme. This gives Colleagues and their family access to 24/7 365 support for a whole range of issues including physical, mental and financial issues
- Excellent recognition schemes such as ‘Kindness in Care’ and Long Service Awards
- An attractive refer a friend scheme of up to £1000 per referral, depending on the role

We prioritise inclusive working practices and invite applicants from all backgrounds into our HC-One family. We are committed to providing the quickest possible turnaround from the point of making you a job offer to you starting with us on day one with full support provided on your journey.

About The Role

As a Senior Care Assistant at HC One, Kindness will be at the core of everything you do. It touches upon every aspect of our Dementia, Nursing, Residential and Specialist care homes. Every single person who works here understands that our residents are people just like them with their own stories to tell. And, by joining us, you’ll have a wonderful opportunity to give something back to those people.

For you, that will mean planning and implementing the kind of care that will give our residents a real sense of security, dignity and independence. You will get to know our residents and their families – helping to ensure we deliver truly personalised care plans. Leading a team of Care Assistants, you will be responsible for maintaining the highest standards of care and you’ll be a real influence on the rest of the team. Whether you are showing someone how to use a walking frame, helping someone at the end of their life to eat a meal or talking to a resident’s family on the phone, you’ll do so with a sense of kindness, above anything else. Assisting the Registered Nurse and Care Manager, you will be involved in providing essential physical and mental stimulation through a range of social and recreational activities, as well as administering medication.

One of your key responsibilities as Senior Care Assistant is to maintain accurate records of the job you do and build strong relationships with the rest of your team.

Ideally, you’ll have completed a Level 2 Diploma S/NVQ in Adult Care and are prepared to work towards Level 3 qualification in Adult Care or equivalent, a background in person centered care planning and knowledge of caring for people with dementia. What’s essential, though, is your brilliant positive energy and natural ability to get along with people. You’ll know what good record keeping looks like and be able to manage your time effectively. And, whenever you communicate with a resident or co-worker, you’ll be truly considerate and kind.

About HC-One
At HC-One, kindness is more than a word. It is a belief that caring for people means caring about what matters most to them so we can support them to lead their best possible life.
To be able to provide the kindest possible care there are 5 qualities that everyone who is part of the HC-One team shows up with, supports and coaches in each other every single day. We call these 5 qualities Kindness the HC-One Way: We are curious and ask questions, look for clues and seek to understand. We are compassionate and try to walk in the shoes of others. We're creative yet practical, using our imagination to make things happen. We are courageous in how we support residents to live the life they want, and we can always be counted on.
We champion inclusivity, fostering a workplace where everyone feels valued and can be themselves. Our diverse and inclusive workforce allows us to learn from each other and better represent the communities we serve.
Safeguarding is everyone’s responsibility and therefore it is important that you are able to recognise the signs which may indicate possible abuse, harm or neglect in its different forms and know what to do if there are any concerns. All colleagues are required to attend safeguarding training appropriate to their role and to undertake additional training in associated areas. You also have the ability to seek appropriate advice and report concerns, including escalation if action is not taken.

We’ll provide full training, so it’s a great opportunity to learn something new. In return, you will enjoy access to a huge variety of benefits and services to support your physical and psychological well-being and throughout your career as a Senior Care Assistant we will invest in you, and you will enjoy additional support and benefits including:

- Paid Enhanced DBS/PVG
- Hourly rate is subject to experience and qualifications
- Free uniform
- During a shift of eight hours or more a nutritious meal will be available
- Company pension scheme
- 28 days annual leave inclusive of bank holidays
- Group life assurance cover
- Wagestream - financial wellbeing and flexible access to pay as you need it
- Award-winning learning and development and support to achieve qualifications.
- GP online - a service providing around the clock GP consultation via an interactive app - available to you and your children under 16
- An opportunity to learn from experienced colleagues as part of an outstanding and committed team.
- Colleague discounts – Access to over 1600 high street discounts including carefully selected discount partners.
- Wellbeing - free of charge access to an independent and confidential Employee Assistance Programme. This gives Colleagues and their family access to 24/7 365 support for a whole range of issues including physical, mental and financial issues
- Excellent recognition schemes such as ‘Kindness in Care’ and Long Service Awards
- An attractive refer a friend scheme of up to £1000 per referral, depending on the role

We are passionate about ensuring that our current and future Colleagues can be their true selves, and that our workforce represents the communities we serve. We prioritise inclusive working practices and invite applicants from all backgrounds into our HC-One family and we are committed to providing the quickest possible turnaround from the point of making you a job offer to you starting with us on day one.

New opportunity - Compliance Officer - Glasgow base, Hybrid working


About Bield

Bield is one of the largest providers of housing and support services to older people in Scotland. Our new corporate strategy, Setting the Pace, details our ambitions to play a leading role in meeting the housing needs of older people in Scotland by providing high-quality, highly responsive and personalised services. Our tenants are at the heart of everything we do, and our vision is for independent living, with our tenants at the centre of an integrated network of preventative services, within established communities, to support healthy ageing in place.



The Role

To post-holder will be responsible for the day to day management of various service contracts. They will drive excellence through innovation and best practice service delivery, underpinned by strong record keeping that allows Bield to manage performance. They will be responsible for preparing and maintaining contract documentation, preparing and procuring tenders, managing and meeting contractors including visiting sites to ensure a quality service is received within budget and delivered on time.


The Candidate

This opportunity seeks a candidate with significant experience in the delivery of maintenance contracts and contractor management, preferably within housing or the public sector. Understanding of housing legislation and experience in using procurement and invoicing systems as well as repair/asset management systems are essential requirements for the role. You will need excellent interpersonal, verbal and written communication skills to liaise with contractors, customers, local staff, local authority departments and members of the public.

The successful candidate will have significant experience in a similar or related role and must have technical skills to understand drawings, specifications and to identify and assess risks. You will have a genuine interest in and an open, flexible approach to the promotion of excellent standards of care for older people, combined with analytical and problem solving skills to be able to advise on solutions.


Full driving licence and access to a roadworthy vehicle insured for business use are essential requirements of the role.



For further information and a full Job and Person Specification please refer to the Role Profile and Application Pack on our recruitment portal.



We offer
Bield aspires to be an employer of choice, and our people are at the heart of our success. We are committed to developing your skills and creating career development opportunities. In return for your valuable contribution, Bield will also offer you:
- A competitive salary benchmarked within the market
- 34 days’ annual leave each year (including of public holidays) pro rata
- Access to a wide range of learning and development opportunities
- Contributory pension scheme with generous employer contributions
- Enhanced company sick and family friendly pay
- Access to Simply Health healthcare cash plan and discounts on shopping, meals out and other activities.
- Access to savings and borrowing via credit union
- Cycle to Work Scheme.
- Employee Assistance Programme and other initiatives to support your wellbeing



In order to be considered for the role, click 'apply' to complete an online application.



If you’d like further information or if you require this information in an alternative format, please call the HR team or email us on HR@bield.co.uk.


Bield Housing & Care Scottish Charity SC006878 I Property Factor PF000146

Proud member of the Disability Confident employer scheme

New opportunity - Compliance Assistant - Glasgow base, Hybrid working


About Bield

Bield is one of the largest providers of housing and support services to older people in Scotland. Our new corporate strategy, Setting the Pace, details our ambitions to play a leading role in meeting the housing needs of older people in Scotland by providing high-quality, highly responsive and personalised services. Our tenants are at the heart of everything we do, and our vision is for independent living, with our tenants at the centre of an integrated network of preventative services, within established communities, to support healthy ageing in place.



The Role

To post-holder will competently administer all service & compliance contracts on Bield’s Asset Management System. The Compliance Assistant duties include scheduling appointment visits and issuing tenant correspondence, monitoring progress against planned service programmes, recording/updating all service visit data, asset management, processing invoices as required, liaising closely with all members of Bield staff to ensure continuity of service.


The Candidate

This opportunity seeks a candidate with significant relevant experience in an administrative role within housing or similar service based sector. You will need excellent interpersonal, verbal and written communication skills to liaise with contractors, customers, local staff, local authority departments and members of the public.

The successful candidate will have good IT skills in word processing, spread sheets and asset management systems and ideally have experience in working with a computerised repair/asset management system. You will have the ability to provide highly effective administrative & organisational skills to effectively prioritise, plan and coordinate a workload across a variety of buildings in different locations as well as a genuine interest in and an open flexible approach to the promotion of excellent standards of care for older people.



For further information and a full Job and Person Specification please refer to the Role Profile and Application Pack on our recruitment portal.



We offer
Bield aspires to be an employer of choice, and our people are at the heart of our success. We are committed to developing your skills and creating career development opportunities. In return for your valuable contribution, Bield will also offer you:
- A competitive salary benchmarked within the market
- 34 days’ annual leave each year (including of public holidays) pro rata
- Access to a wide range of learning and development opportunities
- Contributory pension scheme with generous employer contributions
- Enhanced company sick and family friendly pay
- Access to Simply Health healthcare cash plan and discounts on shopping, meals out and other activities.
- Access to savings and borrowing via credit union
- Cycle to Work Scheme.
- Employee Assistance Programme and other initiatives to support your wellbeing



In order to be considered for the role, click 'apply' to complete an online application.



If you’d like further information or if you require this information in an alternative format, please call the HR team or email us on HR@bield.co.uk.


Bield Housing & Care Scottish Charity SC006878 I Property Factor PF000146

Proud member of the Disability Confident employer scheme

Live-in carer
Up to £140 per day*

We’re looking for live in care assistants to join our wonderful team in Scotland. At The Good Care Group Scotland we think there’s nowhere better for those who want to make a real difference. Here, we value your skills, respect your choices, and are committed to supporting you. Together, we’re improving the lives of those in your local area, one meaningful step at a time, by delivering outstanding care in Scotland.

Why we think there’s nowhere better:
- We offer a choice of work pattern, so you can choose the rota that works best for you
- All UK travel expenses covered whilst in placement
- Annual salary review
- We aim to place you with a client within a 50 mile radius of your home to avoid travel disrupting your time off
- We won the End of Life and Palliative Care Practice award by Scottish Care in 2023
- Free PVG for Scotland and free DBS if working in the north of England
- Pay based on your care experience, plus bank holiday enhancements and a workplace pension
- Funded Blue Light Card - giving you access to discounts
- Ongoing training and development, including level 2 diploma in working in care services and a level 3 award in awareness of dementia
- Face to face induction training (with hotel accommodation and contributions to your travel included)
- Peer to peer support as part of our buddy scheme
- Employee Assistance Programme offering confidential advice and support
- An online Carer Community to stay connected, share advice and best practice
24/7/365 support from our central team
- 96% would recommend working with us to others (source: Glassdoor)
- ‘Excellent’ rated Care Inspectorate team supporting you, 24/7, 365 days a year

What does a live-in carer do?
As a live-in care assistant in Scotland, you’ll provide personalised care that enables clients to stay in their own homes. We offer flexible rota patterns to help you balance work and personal life, and we welcome carers with at least six months of professional experience. You’ll stay with your client during your chosen rota pattern, caring for one person (or sometimes a couple) and following a tailored care plan. Duties include daily activities, personal care, condition management, and household tasks. You’ll typically work an average of 8–10 hours per day, with daily rates based on hours worked.

About you:
You’ll be someone who’s happy to talk, laugh and enjoy time with our clients, assisting them in their activities and encouraging them to live life to the full.
You might already be working as a live-in carer, or you might have professional experience as a support worker, care assistant in a residential or domiciliary care setting, or you might be a HCA working with the NHS. If you share our passion for quality care, we’d love to hear from you.

We’re looking for the following skills and experience:
- At least 6 months’ professional care experience gained in any care setting
- You must be able to provide us with proof of your right to work in the UK. We cannot assist with any sponsorship or visa requests – including those applying for a health and social care visa.
- You must be flexible to travel to your client placement (UK travel expenses covered)

*Pay will vary depending on your experience, the average daily hours worked and your chosen rota pattern.

The Good Care Group is part of a family of home care brands in the UK, including Oxford Aunts, Prestige Nursing & Care and Comfort Keepers (Ireland).

Please note any successful applicants for this role will be required to complete an Enhanced DBS and PVG check for working with adults. It is a criminal offence for people who are barred from working in Regulated Activity (under the Safeguarding and Vulnerable groups Act 2006) to apply for roles that require them to work unsupervised with that particular group.

I am currently recruiting for an Customer Support Administrator to join my client in Paisley, where you will work within a Housing association, on an ongoing temporary contract. This will be office based and there is parking available on-site.

You will be based in the office working Monday - Thursday 8:45am - 5pm and a Friday 8:30am - 3:30pm, working a 37.5 hour week. The hourly rate for this role will be £13.85 per hour, with the annual salary being £27,000.

You will be responsible for:

• Organising the service operatives and contractors to undertake work in new home plots
• Ensure there is an accurate log of all home investigations or notes so that all cases are kept up to date and can be actioned appropriately
• Managing the CRM's diaries, to ensure that clients complaints are being dealt with appropriately and in a timely manner
• Email inbox management regarding any home inquiries
• You will be responsible for the collation and management of information and data and the escalation of customer issues where appropriate
• Liaise with relevant departments regarding customer complaints or queries

Experience working with confidential data and having a high attention to detail is a must. Experience using Dynamic 365 is also a desirable.

You must have experience within a Facilities Management/Coordinator/ Housing background to be considered for this role.

If you are available to start immediately, please apply now or contact me for more information on alice.barr@search.co.uk

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Transformation Lead
Location: London
Contract: Temporary (6-month initial)
Rate: £900 to £1,000 per day umbrella
Start Date: ASAP
*Hybrid Working*
Contact: greg.waite@servicecare.org.uk

Job Description
Service Care Solutions are currently recruiting on behalf of a local authority in London for a Transformation lead to join the team on a temporary basis. The Transformation Lead is responsible for leading and delivering the council's transformation agenda, a programme of organisational transformation to deliver the council's agreed future operating model and medium-term financial savings.

The role includes the design, development and delivery of change programmes, engagement with service led transformational change, commissioning and oversight of suppliers to support complex change and transformation initiatives. The span of the role encompasses the whole council and interface with external partners where transformation is system wide.

The post holder will manage resources, teams, budgets, and timelines, as well as communicating updates and outcomes to stakeholders across the council, including in public committees.
With a strong focus on delivery and accountability the post holder will ensure effective programme governance and maintain arrangements for benefits realisation and a 'whole council' understanding of how corporate and service change programmes.

Candidate Criteria

• Relevant Management Qualification required with education to degree level as a minimum.
• Experience of design of whole organisation transformation programmes including delivery of business change programmes.
• Experience of delivering agreed operating models and medium-term financial savings.
• Evidence of handling complex organisational matters and challenging situations in large organisations
• Experience of leading and delivering large-scale transformation.
• Great communication skills and ability to work well on own initiative as well as part of a team

If you are interested in the role, or know of anyone who may be, please contact Greg at Service Care Solutions on 01772 208969 or email greg.waite@servicecare.org.uk
Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.

About The Role

As a Senior Care Assistant at HC One, Kindness will be at the core of everything you do. It touches upon every aspect of our Dementia, Nursing, Residential and Specialist care homes. Every single person who works here understands that our residents are people just like them with their own stories to tell. And, by joining us, you’ll have a wonderful opportunity to give something back to those people.

For you, that will mean planning and implementing the kind of care that will give our residents a real sense of security, dignity and independence. You will get to know our residents and their families – helping to ensure we deliver truly personalised care plans. Leading a team of Care Assistants, you will be responsible for maintaining the highest standards of care and you’ll be a real influence on the rest of the team. Whether you are showing someone how to use a walking frame, helping someone at the end of their life to eat a meal or talking to a resident’s family on the phone, you’ll do so with a sense of kindness, above anything else. Assisting the Registered Nurse and Care Manager, you will be involved in providing essential physical and mental stimulation through a range of social and recreational activities, as well as administering medication.

One of your key responsibilities as Senior Care Assistant is to maintain accurate records of the job you do and build strong relationships with the rest of your team.

About You
Ideally, you’ll have completed a Level 2 Diploma S/NVQ in Health and Social Care and are prepared to work towards Level 3 qualification in Health and Social Care or equivalent, a background in person centered care planning and knowledge of caring for people with dementia. What’s essential, though, is your brilliant positive energy and natural ability to get along with people. You’ll know what good record keeping looks like and be able to manage your time effectively. And, whenever you communicate with a resident or co-worker, you’ll be truly considerate and kind.

Safeguarding is everyone’s responsibility and therefore it is important that you are able to recognise the signs which may indicate possible abuse, harm or neglect in its different forms and know what to do if there are any concerns. All colleagues are required to attend safeguarding training appropriate to their role and to undertake additional training in associated areas. You also have the ability to seek appropriate advice and report concerns, including escalation if action is not taken.



About The Company
We’ll provide full training, so it’s a great opportunity to learn something new. In return, you will enjoy access to a huge variety of benefits and services to support your physical and psychological well-being and throughout your career as a Senior Care Assistant we will invest in you, and you will enjoy additional support and benefits including:

- Paid Enhanced DBS/PVG
- Hourly rate is subject to experience and qualifications
- Free uniform
- During a shift of eight hours or more a nutritious meal will be available
- Company pension scheme
- 28 days annual leave inclusive of bank holidays
- Group life assurance cover
- Wagestream - financial wellbeing and flexible access to pay as you need it
- Award-winning learning and development and support to achieve qualifications.
- GP online - a service providing around the clock GP consultation via an interactive app - available to you and your children under 16
- An opportunity to learn from experienced colleagues as part of an outstanding and committed team.
- Colleague discounts – Access to over 1600 high street discounts including carefully selected discount partners.
- Wellbeing - free of charge access to an independent and confidential Employee Assistance Programme. This gives Colleagues and their family access to 24/7 365 support for a whole range of issues including physical, mental and financial issues
- Excellent recognition schemes such as ‘Kindness in Care’ and Long Service Awards
- An attractive refer a friend scheme of up to £1000 per referral, depending on the role

We are passionate about ensuring that our current and future Colleagues can be their true selves, and that our workforce represents the communities we serve. We prioritise inclusive working practices and invite applicants from all backgrounds into our HC-One family and we are committed to providing the quickest possible turnaround from the point of making you a job offer to you starting with us on day one.

#HCOneJobs

We are looking for a Delivery Driver to join the Glasgow branch (G41):

Join one of the UK’s leading distributors of electrical products and solution providers with 250+ branches nationally with a core value to develop talent & internal progression.


- Competitive Salary
- Contracted to 40 hours per week
- Monday – Friday, 04:30 – 13:30 – No weekends or Bank holiday working
- 33 days annual leave (including bank holidays) + Birthday Day off
- Comprehensive health & wellbeing support programme, long service awards & key milestones
- Benefits: Enhanced family leave benefits, Agile working, Training academy, Buy and Sell annual leave, Free virtual GP service, accessible 24/7& Staff discount on webshop & discounts in high-street stores.


Ready to take your driving career to the next level?

Join us as an experienced delivery driver , your day will start by loading vehicles for dispatch, followed by making 8-15 local deliveries across Glasgow. After hitting the road, you'll support the Transport Supervisor with route planning and ensuring driver compliance.

This is a fantastic opportunity to not only keep driving but also get hands-on experience in logistics and transport management. If you're passionate about driving, customer service, and keen to grow in the transport industry, we want to hear from you!

Delivery Driver - Must Haves:

- Hold a Valid In-date Full UK Drivers Licence
- Not have more than 3 points on licence
- Be over the age of 21 years old
- Customer focused with a great eye for detail

PLEASE APPLY ONLINE TODAY and a member of the team will be in contact.

Suitable for: Delivery Driver, van driver, multi drop driver, courier, 3.5t driver, warehouse/driver

Our client believes that this role does not meet the criteria to be considered within the Home Office Shortage Occupation list. Therefore, they will not support an application for visa sponsorship and all applicants for this role must have an unrestricted right to work in the UK.

Meridian Business Support is a recruitment specialist acting on behalf of our client as an Employment Agency for this vacancy

Proud member of the Disability Confident employer scheme

Regional Support Manager- Nursing Homes
Scotland
Circa £65,000 plus car

An exciting & rare opportunity has become available to join a forward thinking & progressive organisation as a Regional Support Manager for their homes based in Scotland.

What makes a successful Regional Support Manager?

A nurse with an active PIN (RGN/RNLD/RMN) or exceptional experience in Nursing homes & an abundance of Nursing Home Management or peripatetic Home Manager experience. You will have a proven track record of turnaround experience (CI) and be passionate about supporting others to achieve mutual goals in an elderly Nursing Home setting . You will be forward thinking, a team player & be dedicated to providing the highest levels of care to residents at all times with a high level of knowledge on CI & all relevant Health & Social policies & procedures.

This role requires Nursing home experience therefore applications from supported living/domiciliary care/housing association management will not be considered.

What is the day to day role of the Regional Support Manager?

The primary role of the Regional Support Manager is to support the Home managers in their remit. This includes supporting them through CI inspections, people management, disciplinary matters, auditing & a general support for any issues that arise in the homes, you will be the first point of contact & the go to' person for every home manager that you will support.

As part of the role you will work from home along with travelling to the homes which are predominantly located in the Ayrshire/Glasgow area.

What do you get in return?

• Highly competitive salary of circa £65,000
• A bonus scheme
• Generous holiday allowance
• Pension scheme
• Car Allowance/mileage
• An excellent work/life balance
• Fantastic career progression opportunities
• An in-depth training & induction programme
• Management of your own diary
• The opportunity to join a growing & supportive organisation

For more information you can contact Michaela@Purosearch on:
• Call on 01904 570050
• Text on 07537416820- this number is only for texting and cannot accept calls. If you do decide to pop us a text, please add your name!
• Email m.powell@purosearch .com
• Linkedin- https://www.linkedin.com/in/michaela-powell-581ab910a/

**Position: Customer Service Advisor**
**Type: Full-Time, Permanent**
**Hours: Monday - Friday, 9 AM - 5 PM**
**Salary: £22,800 - £26,000**
**Start Date: 9th December**

Are you passionate about delivering outstanding customer service? Do you thrive in a customer-focused environment? If you're seeking a rewarding and challenging role, we want to hear from you!

We are currently recruiting Customer Service Advisors for our esteemed banking client, located in the vibrant heart of Glasgow.

**Key Responsibilities:**
- Handle inbound calls from customers
- Address banking queries and concerns with care
- Assist customers with their claims
- Provide exceptional customer service
- Navigate various systems to deliver efficient solutions

**What We Offer:**
- Comprehensive training and ongoing professional development
- Generous holiday allowance of over 7 weeks
- Performance-based annual bonus
- Attractive discounts on our services
- Opportunity to purchase company shares

**Skills:**
- Excellent communication skills
- Proficient with IT systems
- Empathetic and customer-centric approach
- Strong customer service skills
- Ability to meet KPIs

If you're ready to make a positive impact in the world of customer service, apply now to join our team!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

**Position: Customer Service Advisor**
**Type: Full-Time, Permanent**
**Hours: Monday - Friday, 9 AM - 5 PM**
**Salary: £22,800 - £26,000**
**Start Date: 9th December**

Are you passionate about delivering outstanding customer service? Do you thrive in a customer-focused environment? If you're seeking a rewarding and challenging role, we want to hear from you!

We are currently recruiting Customer Service Advisors for our esteemed banking client, located in the vibrant heart of Glasgow.

**Key Responsibilities:**
- Handle inbound calls from customers
- Address banking queries and concerns with care
- Assist customers with their claims
- Provide exceptional customer service
- Navigate various systems to deliver efficient solutions

**What We Offer:**
- Comprehensive training and ongoing professional development
- Generous holiday allowance of over 7 weeks
- Performance-based annual bonus
- Attractive discounts on our services
- Opportunity to purchase company shares

**Skills:**
- Excellent communication skills
- Proficient with IT systems
- Empathetic and customer-centric approach
- Strong customer service skills
- Ability to meet KPIs

If you're ready to make a positive impact in the world of customer service, apply now to join our team!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

**Position: Customer Service Advisor**
**Type: Full-Time, Permanent**
**Hours: Monday - Friday, 9 AM - 5 PM**
**Salary: £22,800 - £26,000**
**Start Date: 9th December**

Are you passionate about delivering outstanding customer service? Do you thrive in a customer-focused environment? If you're seeking a rewarding and challenging role, we want to hear from you!

We are currently recruiting Customer Service Advisors for our esteemed banking client, located in the vibrant heart of Glasgow.

**Key Responsibilities:**
- Handle inbound calls from customers
- Address banking queries and concerns with care
- Assist customers with their claims
- Provide exceptional customer service
- Navigate various systems to deliver efficient solutions

**What We Offer:**
- Comprehensive training and ongoing professional development
- Generous holiday allowance of over 7 weeks
- Performance-based annual bonus
- Attractive discounts on our services
- Opportunity to purchase company shares

**Skills:**
- Excellent communication skills
- Proficient with IT systems
- Empathetic and customer-centric approach
- Strong customer service skills
- Ability to meet KPIs

If you're ready to make a positive impact in the world of customer service, apply now to join our team!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

The Home...

Golfhill is organised into four spacious self-contained bungalows each specialising in a different type of care, from dementia support to helping those living with Parkinson’s. The Houses, which also cater for people who may be convalescing or require palliative care, are staffed around-the-clock by our dedicated Colleagues providing the very best person-centred care.

This is a fantastic opportunity for a nurse to work opposite the unit manager in our intermediate care unit - exciting opportunity to support short term admissions and working very closely with the multi disciplinary team

Your Responsibilities…


Leading, supervising and training the care team.
General nursing duties-wound care, general observations, blood sugar testing etc.
Being responsible for ordering, storing and administering medication.
Keeping precise, up to date records.
Maintaining the Resident's dignity and respect at all times.
Having a great relationship with the Resident, their families and any other parties in contact with them-Drs etc.


The Night Shift: 20:00 - 08:00

Our Values…

Care: Do you strive to provide the highest standard of person-centred care?
Compassion: Are you kind and empathetic?
Courage: Are you driven to progress?
Communication: Do you consider yourself a good all round communicator?
Commitment: Are you passionate about excellent care?
Competence: Are you able to work well within a team but also on your own initiative?

In Return we can offer...


NMC pin renewal
Paid breaks
Flexible pay
Free Parking
Competitive pay rates
Paid Family Leave
Free PVG check and uniform
Refer a Friend scheme
Assistance with Revalidation
Skilled training with a qualified Nurse and fantastic opportunities for career development.


We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age

Care | Compassion | Courage | Communication | Commitment | Competence

PRI5

We're hiring in Pollok and Govan!!The Richmond Fellowship Scotland makes a real difference in supporting people with their everyday lives. We have an exciting opportunity to join our Glasgow South Central Housing Support service as Bank Support Practitioner on a bank contract. Our bank contracts will give you flexibility over the days and hours you work. Tell us when you're available and we'll look to give you shifts to fit.You don’t need previous experience in care to join our team as a Support Practitioner as we recruit on values and transferable skills. We provide full training along with the opportunity for you to complete your SVQ.The role:Our Glasgow South Central Housing Support service supports individuals in the Pollock and Govan area, both within their own residential properties and in a core building. We support individuals on an outcome-based programme which will see them grow in confidence and learn life skills to increase their independence. You’ll take an active interest in their hobbies with include going out for walks and to their social clubs, volunteering and shopping. With your help, you’ll enable the individuals to explore new opportunities and reduce social isolation.The people we support require assistance with tasks, such as personal care, homecare and household tasks, medication, meal preparation or support with cooking meals, shopping, managing finances, arranging appointments or accessing their local community.To be an amazing Support Practitioner, we’ll need you to:Have an empathetic and caring natureExcellent verbal and written communication skillsIT literateBe able to work well in a team environment and on your ownGood organisational skills Shift Patterns:Our dedicated team provide tailored support 24/7 and shift patterns include working days, evenings, sleepovers, weekends and bank/public holidays. Benefits:Generous annual leaveCash back and discounts at a variety of high street and online retailersContinuous in-house training opportunities and chances to further your career in social careRefer-a-friend scheme - £150 reward for successfully referring a colleagueEmployee forum - for employees to voice their opinions and give feedback which in turn, allows us to continuously improve as an employerFree Membership of Glasgow Credit UnionHSF Health Care plan, counselling and life works serviceClosing Date: 4/12/24 (we reserve the right to close the advert early)If you are applying via a job board then please be aware that you must submit an application via our website otherwise we will be unable to contact you!All successful Support Practitioner applicants will be given a conditional offer- this is subject to the receipt of satisfactory references and PVG; having a conviction will not necessarily debar you from working in this sector. All new colleagues will be required to register with the SSSC within 3 months of their start date.Schedule 9 Part 1 (1)(1)(a) of the Equality Act 2010 applies to this post.We encourage applications from diverse backgrounds and are committed to creating an inclusive environment for all employees. We welcome applications irrespective of race, ethnicity or national origin, religion, gender, disability, age, marital, parental status or sexual orientation. Our mission is to welcome everyone and create inclusive teams.We celebrate difference and encourage everyone to join us.