Total 469 Customer Service job vacancies in Hemel Hempstead, Hertfordshire, HP2 4JS

We are recruiting for a Driver/Equipment Technician to work full time in Bishop's Stortford, Essex. 37.5 hours per week.

You will deliver prompt and efficient delivery, monitoring, servicing and collection of items of equipment, accurately accounting for stock received, issued, stored, returned & condemned.

DUTIES:

To clean, inspect, service/maintain, re-package, label and safely store previously issued items maximising recycling the efficiencies achieved by the service.

To ensure the correct administrative & legislative policies, procedures and systems are fully met.

To clean soiled equipment by hand and/or using an Aqua-phase to the standards required by the service, utilising Personal Protective Equipment which will be provided.

To safely handle, move and store items of equipment, boxes/cartons in full compliance with Trust Manual Handling Policy, Health & Safety Legislation and other relevant policies/procedures.

After appropriate instruction/training, to operate Aqua-phase and small tools or items of equipment.

To record stock deliveries, equipment returns, condemnation and stock take sheets/notes and other administrative records as required.

To undertake the picking/selection, loading and unloading of vehicles.

To comply with fire, security, health and safety legislation/procedures within the areas of responsibility of the post.

To drive a transit delivery van, carry out daily van checks and keep the van clean.

To provide courteous, professional and friendly service to service users, their carers and any professionals associated with the service.

Pay rate: £14 ltd per hour (£12.91 PAYE INCLUSIVE)

For further details please respond to this advertisement with your up to date CV.

The benefits of Service Care Health:
* Daily payroll runs ensuring weekly pay
* Ltd & PAYE payment options available
* £250 training allowance
* Competitive pay rates
* Exceptional referral bonuses
* Specialists consultants offering a single point of contact
* National provider of Healthcare staff to over 40 different NHS trusts and over 200 local authorities
* DBS disclosures provided via fast track online services free of charge
* Professional compliance solutions available
* Uniforms provided

We are currently recruiting for Customer Service Agents to support our client responding to inbound calls.

Ideal candidates will be passionate about customer service and the customer journey. An excellent telephone manner is required, as is a strong desire to provide a consistent outstanding service whilst responding to calls and emails.

Full training will be provided.

Shift rota basis Mon to Sunday between the hours of 8 am and 8pm, 5 days per week. Temporary and ongoing.

Pay Rate - £12.31 per hour

Please note acceptance onto the role is subject to a clear DBS and Credit Check.

Please apply with your most up-to-date CV, ensuring any gaps in employment during the last 3 years are accounted for.

Maintenance Technician

Bushey Grove Leisure Centre

Full Time (39 hours per week) - part time hours considered

Salary Circa £25,350.00 p/a (£12.50 p/h)

Come and join the team!

An exciting opportunity has arisen for a Maintenance Technician, working with an enthusiastic and friendly team.

We are looking for someone who has experience of;

Minimise any downtime relating to equipment and services provided for customers including, but not exhaustive, minor installations, decorating, repairs and maintenance.
Ensure through the implementation of appropriate maintenance and repairs that every customer receives an excellent service each time they visit the Centres.
The role will involve;

Ensure the completion of accurate records of all maintenance and repairs including works undertaken directly and by external contractors.
Prepare specifications of requirements for contractors, obtaining quotations and Method Statements in advance of work, in order to complete all works as appropriate to buildings, equipment, fixtures and fittings in a cost effective and safe manner.
Purchase and prepare equipment required for maintaining the Centre.
Working for INSPIREALL your staff benefits will include:

FREE use of our gyms, swimming pools and classes for you, your partner and 4 children (T & C apply)
REDUCED Fitness membership for family and friends
DISCOUNTS on Nursery places and children’s activities
Theatre discounts
Discounts at major attractions and retailers, online and in store
GENEROUS holiday entitlement
Long Service & WOW Awards
Access to Employee Assistance Programme
Excellent training opportunities and career progression
InspireAll is a charity that has a reputation for delivering energising and motivating leisure and family support services across Hertfordshire and Buckinghamshire enabling communities to achieve rewarding and active lifestyles.

We employ people who want to share our vision to provide our customers with the best experience, being served by approachable and friendly staff. We also encourage a positive work/life balance.

Closing date: Tuesday 8th October 2024

Please note that this vacancy may close early if we receive a high volume of applications.

Applicants may require an enhanced DBS check, dependent on role applied for.

InspireAll is an Equal Opportunities Employer

Proud member of the Disability Confident employer scheme

The Role - Customer Services Assistant - Letchworth Garden City SG6 3JF

Temporary role to start ASAP

Hourly rate £12.07 PAYE (No umbrella payroll)

• Our customer service professionals are the primary relationship with our internal and external customers; either by direct or virtual contact, ensuring customers receive a high-quality customer experience.
• Handling customer enquiries by telephone, letter, social media, email and face to face and logging comments, compliments, and complaints.
• You will be responsible for resolving as many customer enquiries as possible at the point of enquiry, about a variety of different Council services such as Council Tax, Housing, Waste, and Environmental Health, amongst others. The role also involves some administrative tasks.
• You will need to promote the best image of the company through a professional manner, personal appearance and behaviour and adhere to company standards and procedures whilst maintaining the highest level of personal conduct.

The Experience you will bring

• Customer focused.
• Rigorous with a strong attention to detail.
• Able to adapt your speech/voice tone to each situation.
• Able to remain calm under pressure with a high level of resilience.
• Proactive/reactive, reassuring and understanding.
• Able to advise/coach customers.
• Agile and able to embrace constant change with adaptability.
• You will need to have good computer skills and be able to communicate effectively whilst taking accurate and appropriate details on computer systems and navigating computer-based information to resolve enquiries accurately and efficiently.
• Experience in providing customer service solutions across a range of different customers with confidence.
• The ability to multitask, set priorities and manage time effectively.
• Effective, clear, and professional written and verbal communication.
• Ability to analyse a situation, identify a solution and take a decision.

We are looking for a motivated and experienced individual to join our highly successful Student Support team. This role is the perfect fit for a proactive and flexible person capable of making a positive impact on our students.
You will be working directly with students, facilitating them to continue with their education and supporting them to be ready for work; you will collaborate closely with curriculum teams to deliver and plan personalised intervention sessions for students with wellbeing and pastoral needs in small groups and 1:1.
You will have a shared responsibility for monitoring and supporting students on your caseload, including those with mental health and wellbeing needs so empathy and a wider knowledge of specific support needs is important. If you do not already hold a Mental Health First Aid qualification, training will be provided.
It is essential that you are a confident liaising with not only students, but also their parents/carers and wider professionals as the role will include multi-agency working.
You will need to be well organised with attention to detail as the role will require you to support the service in accurate recording and monitoring of safeguarding and welfare concerns. The ideal candidate will have previous experience working with young people and/or vulnerable adults to remove barriers and support safeguarding.
This role will be term-time only based at our Barnfield campuses, opportunity for full time or part time with occasional travel to other sites. You will have the full support of a dynamic team and opportunities to bring your ideas to the role.
Training and development are at the heart of everything we do so you’ll be actively encouraged to upskill.
You can access a wide range of discounts and benefits including a cycle to work scheme, free on-site parking, pension, generous holiday scheme, time off at Christmas and early finishes on a Friday.
The closing date for applications is Sunday 29th September 2024 with interviews due to be held week beginning Monday 7th October 2024.WHC Group is positive about disabled people. If you need help applying for this role please contact the Human Resources department.

Service Advisor - Bishops Stortford

Salary: £30,000 plus Bonus OTE £36,000

Hours: Monday-Friday 08:00-17:00. 1 in 3 Saturday 8-12 to start moving to 1 in 4 days.

Ref:OC18785

We have a new vacancy for a customer service advisor looking for a new challenge, entering the motor world my client's main dealership in Bishop Stortford, who are looking for a confident individual with transferable skills, to work along side a vibrant team of service advisors in Bishops Stortford. They can offer excellent opportunities for progression, career development and due to the nature of how busy things have got the earning potential is huge!

Excellent opportunities for progression, development, and high earning potential!

Benefits:

• Employee purchase scheme
• Refer a Friend Scheme you could get up to £1000
• Discount voucher store
• Enhanced maternity, paternity and adoption leave
• Life assurance x2 basic salary
• Eye Care
• Discounts with selected mobile phone providers
• Smart Health
• Mental health support
• Travel insurance
• Discount at UK Premium Gyms
• Pay day advances up to 10%
• Critical illness cover up to 50% salary for 2 months

Service Advisor Responsibilities:

• Will be to meet and greet customers bringing their vehicles to the car dealership for scheduled & non-scheduled
• Confident with using Computer systems
• Dealing with telephone calls and booking systems

Service Advisor Requirements

• Minimum 2 year's customer Facing service experience.
• Full UK Driving License.

All applicants for this Service Advisor role are treated with 100% confidentiality.

Consultant: Maaria Munir

INDAS

Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries.

We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts Managers

Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.

Job Description

Senior Healthcare Assistant

Hourly Rate: £12.50

Day Shifts

42 hours per week

Shift times: 8:00 - 8:00

Please note that our client DOES NOT offer Tier 2 sponsorship

In this role, you will be responsible for delivering personalized care to our client's residents during day shifts, overseeing the well-being of the team, and contributing to the development and implementation of individualized care plans. Your commitment to creating a warm and inclusive environment, along with your strong communication and interpersonal skills, will be essential in fostering a sense of belonging and support for both residents and colleagues.

Do you have what it takes to excel in this role? We're looking for someone with:

• Level 2 in Health and Social Care or above

• Proven experience in a Senior Healthcare Assistant role
• Excellent communication and interpersonal skills
• Ability to work well under pressure and handle challenging situations with empathy and professionalism
• Strong attention to detail and a dedication to providing person-centered care
• Understanding of and commitment to diversity, equality, and inclusion in the workplace

As a Senior Healthcare Assistant, you will get:

• Competitive hourly wage of £12.50
• Full-time, stable hours with 42 hours per week
• Recognition awards
• Regular staff incentives
• Overtime rates
• Employee assistance programme
• Pension scheme
• Wellbeing support

As a Senior Healthcare Assistant, you'll have a vital role in our client's team. Your day-to-day responsibilities will include:

• Support residents with personal care, including bathing, dressing, and toileting
• Administer medication according to individual care plans
• Assist with meal preparation and feeding, ensuring dietary needs are met
• Provide emotional support and companionship to residents
• Monitor residents' health and report any changes to the nursing staff
• Maintain accurate and up-to-date records of care provided
• Lead and support junior care staff in day-to-day tasks
• Participate in regular staff meetings and training sessions

Join our client's team and make a meaningful difference in the lives of their residents while advancing your career in the care sector.

Reference: WILL79771/DB (JC)

INDNUR

Job Description

Senior Healthcare Assistant

Hourly Rate: £13

Night Shifts

42 hours per week

Shift times: 8:00 - 8:00

Please note that our client DOES NOT offer Tier 2 sponsorship

In this role, you will be responsible for delivering personalized care to our client's residents during night shifts, overseeing the well-being of the team, and contributing to the development and implementation of individualized care plans. Your commitment to creating a warm and inclusive environment, along with your strong communication and interpersonal skills, will be essential in fostering a sense of belonging and support for both residents and colleagues.

Do you have what it takes to excel in this role? We're looking for someone with:

• Level 2 in Health and Social Care or above

• Proven experience in a Senior Healthcare Assistant role
• Excellent communication and interpersonal skills
• Ability to work well under pressure and handle challenging situations with empathy and professionalism
• Strong attention to detail and a dedication to providing person-centered care
• Understanding of and commitment to diversity, equality, and inclusion in the workplace

As a Senior Night Healthcare Assistant, you will get:

• Competitive hourly wage of £13
• Full-time, stable hours with 42 hours per week
• Recognition awards
• Regular staff incentives
• Overtime rates
• Employee assistance programme
• Pension scheme
• Wellbeing support

As a Senior Night Healthcare Assistant, you'll have a vital role in our client's team. Your day-to-day responsibilities will include:

• Support residents with personal care, including bathing, dressing, and toileting
• Administer medication according to individual care plans
• Assist with meal preparation and feeding, ensuring dietary needs are met
• Provide emotional support and companionship to residents
• Monitor residents' health and report any changes to the nursing staff
• Maintain accurate and up-to-date records of care provided
• Lead and support junior care staff in day-to-day tasks
• Participate in regular staff meetings and training sessions

Join our client's team and make a meaningful difference in the lives of their residents while advancing your career in the care sector.

Reference: WILL79773/DB (JC)

INDNUR

Where appropriate, to work closely with relevant departments to ensure that notes are prepared and available and that necessary clinical information has been obtained in time for clinics. To maintain health records as required and according to CLCH protocols. To ensure the clinic environment is presentable and appropriate health promotion literature is available to clients. The post holder will work with little supervision, prioritising and managing his or her own workload on a day-to-day basis is vital. To contribute to the collation and presentation of information for statistical reports and audits in a timely manner and create and maintain tables and spreadsheets to record and present information if required.

THE ROLEFuture Academies Watford is looking for a dedicated and organised Pastoral Support Officer to join our experienced pastoral team. The Pastoral Support Officer plays a critical role in ensuring the well-being, behaviour, and attendance of students with a specific year group. The role requires a dedicated individual who can effectively manage administrative procedures and provide essential pastoral support to students and their families. WHO ARE YOU The ideal candidate for this role will have the ability to inspire children and young people, by being a positive role mode. You will help guide our students’ progress through effective discipline, conduct, monitoring, targets setting and intervention, while reaping the reward of mentoring and changing the future for children. This is an opportunity for someone who can apply their core values to their work and positively impact the lives of our students. Successful candidates will demonstrate: The enthusiasm and energy required to work with the children and young people in our schools. Resilience driven by a passion for supporting children and young people An unwavering belief in the power of education to change lives, as per our trust’s motto, libertas per cultum (freedom through education). We expect all staff to share in, and feel empowered by, this concept. WHO WE ARE Future Academies Watford is a state funded secondary based in Watford, Hertfordshire. We are part of Future Academies, a Multi-Academy Trust which includes three primary schools and six secondary schools in and around London and Hertfordshire. We are motivated by a mission of social change and reducing educational inequality. Our school and Trust are unique in our approach to a knowledge-rich curriculum; our school motto is Libertas per cultum (Freedom through education), and in our strong emphasis on raising young people’s aspirations and outcomes through the teaching of classical and traditional subjects. Our children and young people study a bespoke curriculum developed by researchers at our Curriculum Centre, which places a focus on developing their cultural literacy and their awareness of the forces, words and events that have shaped our society today. THE BENEFITS Access to our Outstanding Future Training SCITT programme. Future Training is one of the country’s top providers of Teacher training as per the Good Teacher Training Guide 2017 and is rated “Outstanding” by Ofsted. The chance to make a difference to children’s and young people’s lives. Future Academies is of the belief that all children have the right to enriching education through a knowledge-rich and child-centric approach: our teachers can therefore make a dramatic impact on the lives of these children. Fast career progression. Because knowledge and intelligence, rather than length of service, are lauded and rewarded at Future Academies, teachers and support staff can quickly take up great responsibility, adding to their already exceptional experience and knowledge, joining the SLT or writing for the Trust’s Curriculum Centre, where our in-house textbooks are produced. Excellent CPD. The Trust is knowledge-centric and encourages CPD at all levels with excellent opportunities for swift career progression, within the Academy and Trust. This includes Leadership Development opportunities. Knowledge-rich staff team. You will be working with a supportive leadership team, cohesive staff body, and very purposeful environment with excellent resources. Being part of a Trust of schools enables you to share knowledge across a wider range of educational professionals. HOW TO APPLY If you are interested in applying to the post of Pastoral Support Officer at Future Academies Watford, please click on “Fast Apply” to complete an online application form. Please note CV's will not be accepted as part of the application. Alternatively, if this role is not quite what you are looking for, feel free to browse through our Trust wide vacancies and register your details to our Talent Pool which can both be found on our website under “Current Vacancies”. We look forward to receiving your application. Future Academies is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.
Future Academies reserves the right to interview and appoint prior to the advert closing date.

Where appropriate, to work closely with relevant departments to ensure that notes are prepared and available and that necessary clinical information has been obtained in time for clinics. To maintain health records as required and according to CLCH protocols. To ensure the clinic environment is presentable and appropriate health promotion literature is available to clients. The post holder will work with little supervision, prioritising and managing his or her own workload on a day-to-day basis is vital. To contribute to the collation and presentation of information for statistical reports and audits in a timely manner and create and maintain tables and spreadsheets to record and present information if required.

IT Support Engineer - 1st & 2nd Line Support - Hertfordshire, Bedfordshire

£26,000pa + Extensive Benefits Package - DBS Check Required!

Luton, Bedfordshire, Watford, Hertfordshire

Windows 10/11, SCCM, Desktop Software, MS Applications, MAC, Android, Remote Devices, Laptops, Handheld Devices, PowerShell, ITSM, Active Directory, IT Service Desk Software - Heat, Remedy or ServiceNow etc.

This established and renowned organisation provides technical / mechanical, professional education, training and qualifications to develop the skills individuals need to gain employment, increase their earning potential, and improve their life and career chances.

As of today, there is a need for IT Support Engineers - 1st / 2nd Line Support and they are recruiting now!

Prerequisites are excellent, eloquent, professional an articulate communications skills as well as DBS Vetting and a Car.

Their students can access a broad range of courses and qualifications, offered on a full and part-time basis, covering further education, higher education, apprenticeships, professional and community learning.

Due to their success, they have secured additional funding over the past 2 years and as a result their IT function have engaged in new technologies which has resulted in expansion and the need to increase IT staffing levels.

As an IT Support Engineer - 1st & 2nd Line Support, you will be required to deliver day to day IT Business as Usual (BAU) Support Services, also, act as the technical conduit to Senior Support Technicians in improving IT Support Services.

The role of the IT Support Engineer is to provide all 1st & 2nd Line Support for all staff and students. You will be responsible for logging and resolving complex support requests with computer hardware, software, and network systems, as well as meeting customer satisfaction and continuous service delivery demands.

Key Technical Skills & Responsibilities:

• Script and deploy patches to Windows, Mac and Android devices to ensure compliance targets are met.


• Present change requests to Technical Change Board as required.


• Ensure all service requests are assigned and updated in a timely manner.


• Log first line support calls using the ITSM Service Desk system by taking part in the Service Desk rota.


• Ensure all hardware assets are logged and updated in the Service Desk ITSM tool.


• Look for opportunities to automate processes with the aim of driving down repeated incidents or time spent on routine tasks using SCCM, PowerShell and other appropriate tools


• Diagnose and resolve software and hardware incidents, including operating systems (Windows and Mac) and across core business applications.


• Assist all users with any logged IT related incident when called upon working to resolve service requests within agreed SLA.


• Analyse and identify repeated incidents and raise as a Problem record, then work to resolve the Problem.


• Accurately record, update and document service requests, problems and change requests using the ITSM system.


• Ensure Service Requests follow the correct ITIL lifecycle, including to Incidents and Change Requests


• Ensure the Starter, Mover Leaver process always runs smoothly for technology requests, including hardware, software and Active Directory permissions to ensure a first-class end user experience.


• Act as project lead when required, ensuring skills matrix is updated and colleagues are trained to the required level.


• Support college activity including Exams and maintain a first-class level of customer service ensuring that all customers are treated efficiently and in an appropriate manner.


• Challenge the accepted way of working and encourage colleagues to think differently and innovatively.


• Maintain excellent verbal communication skills with the ability to communicate effectively with technical and non-technical colleagues at all levels in the organisation


• Work flexibly and reliably across all campuses, taking part in out of hours rotas where necessary.

Highly Desirable:

• Group Policy


• Automated Access


• Microsoft Certifications will be advantageous


• Azure, Azure AD VMWare


• Cloud Azure & Azure Active Directory

Call John McManus at Experis IT on 0121 712 8715 today!

Live-in Carer
Up to £141 per day - Full-time

Taking care of everything
We’re Oxford Aunts and we’ve dedicated our life’s work to helping people stay in the home they love since 1967. For over 50 years, we’ve grown our live-in care specialism and our ways of working to support the lives of the people we care for and the people who look after them. Join us and you’ll discover how our community of colleagues are always there
for each other. And the relationship you build with the person you care for will give real meaning to the work you do.

Please note you must already have the right to work in the UK. We cannot assist with any sponsorship or visa requests – including those applying for a health and social care visa or those with a skilled worker visa.
Enhancing your life
Because you take care of everything in the home, we take care of everything for you. Enhancing your life with work patterns and benefits that make a massive difference to your lifestyle, health and wellbeing. We will recognise and appreciate the dedicated efforts of our care assistants by offering rewards for your hard work.

Great rates of pay – you could earn up to £141 per day
Annual salary review
Generous rest time in placement
A welcoming community - join a team that operates like a family, where every member is appreciated and supported
Blue Light Card - giving you access to lots of discounts to both online and highstreet retailers
Free induction training with opportunities to further develop your
knowledge through our ongoing training courses
Supportive environment - enjoy a workplace that encourages personal and professional growth, with mentorship and training opportunities
Local 24/7 support from our experienced team
Receive pay weekly
Double pay on bank holidays
Free DBS check
Free, confidential telephone line (Employee Assistance Programme) supporting you in times of need
We’re a Disability Confident Employer - ensuring that disabled people have the opportunities to fulfil their potential and realise their aspirations
We offer longer placements and flexibility to fit your work pattern around your lifestyle choices
Open door policy - come to the office to see us and enjoy a free refreshment

This is meaningful work
As a live-in care specialist, you’ll provide companionship and support with personal care, domestic tasks and housekeeping (cooking, washing,ironing, vacuuming etc), so your client can live well in the home they love.

What you’ll need:

No experience required - We provide all the training you need to succeed
Or, you may have worked as a live-in carer, domiciliary carer, care assistant, support worker, healthcare assistant or similar and are looking to further develop your skills
Good communication skills and ability to maintain clear and accurate records
To be reliable, compassionate and enthusiastic
Experience of working under pressure and staying calm in difficult situations.
Eligibility to work in the UK
As this is a live-in position you will need to commit to living with your client for a minimum of 10-12 weeks at a time, although many of our Carers choose to stay in their placements for longer periods before having an extended break
You must be flexible to travel to your client placement

Taking care of everything
If you like the idea of live-in care, we’ll take care of everything to make sure you’re supported and rewarded in everything you do.

Oxford Aunts is part of a family of home care brands in the UK, including The Good Care Group, Cherished Home Care, Prestige Nursing & Care and Comfort Keepers (Ireland).

Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.

Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.