Total 55 Customer Service job vacancies in Huntsville, Alabama

The following are the duties of this position at the GS-07. If you are selected at a lower grade level, you will have the opportunity to learn to perform all these duties and will receive training to help you grow in this position. As an Accounting Technician you will:

• Review routine, complex and unusual documents to verify accounting data, mathematical accuracy.
• Perform account reconciliations; processes, certifies, records and reports receipts and expenditures accurately, efficiently, and in compliance with governing regulations.
• Determine and initiates necessary accounting transactions, enter data into an automated accounting system, compare accounting transactions to source documents and correct invalid or erroneous entries.
• Perform research of current transactions, historical data, source documents, etc., to identify significant changes and determine related transactions and causes, to take and or coordinate corrective actions as needed.

The following are the duties of this position at the GS-07. If you are selected at a lower grade level, you will have the opportunity to learn to perform all these duties and will receive training to help you grow in this position. As an Accounting Technician you will:

• Review routine, complex and unusual documents to verify accounting data, mathematical accuracy.
• Perform account reconciliations; processes, certifies, records and reports receipts and expenditures accurately, efficiently, and in compliance with governing regulations.
• Determine and initiates necessary accounting transactions, enter data into an automated accounting system, compare accounting transactions to source documents and correct invalid or erroneous entries.
• Perform research of current transactions, historical data, source documents, etc., to identify significant changes and determine related transactions and causes, to take and or coordinate corrective actions as needed.
  

• Organize and lead teams with members from different organizations and commands.
• Define, establish, and direct organizational focus on challenging and highly complex projects/programs.
• Recommend innovative approaches for acquiring, licensing, and managing IP while adhering to laws, regulations, and policies governing IP
• Develop/coordinate contract scope of work for acquisition of technical data and lP.
• Prepare, review, and approve major reports or policies of organization for internal and external distribution
• Present organizational briefings to convey strategic vision or organizational policies.
• Provide expert analysis on a wide range of qualitative and quantitative methods for assessment, improvement, and modernization of complex IP management processes and systems.
• Advise and assist in the development of acquisition strategies, source selection criteria, negotiation objectives, product support strategies, and IP strategies for systems.

The following are the duties of this position at the GS-06. If you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and will receive training to help you grow in this position.

• Provide daily customer service in a help desk environment on accounting and procurement system related requests as well as technical questions as they relate to the systems.
• Ensure requested system changes and updates in the financial systems are made accurately and in a timely manner.
• Assist with navigating users through various financial systems.
• Route documents to proper approving official.
• Answer questions about how various aspects of the system function.
• Assist with financial system problems and coordinates corrective action as needed.

• Serve as Army Community Service (ACS) Multi-Functional Specialist at the installation level with professional and technical responsibility for assessing, tailoring and prioritizing ACS service delivery in support of local military and family needs.
• Provide comprehensive and responsive ACS services to the population to include client intake, information and referral, crisis intervention, life skills, survivor outreach services, and transition services.
• Consult with on and off site community leadership officials on Soldier and Family Readiness services and related issues.
• Write articles and prepare memorandums of understanding to formalize agreements and roles.
• Provide individual and Family consultation services, education, referrals and follow-up.

The Associate Chief Counsel (Finance and Management) supports the administrative, financial, and managerial programs of the Office of Chief Counsel and Deputy Chief Counsel on all management matters for the organization nationwide. The Field Operations function of Finance and Management (F&M) is responsible for supervising and coordinating administrative, program, and clerical support duties for all of Chief Counsel's field functions, located in over 50 cities nationwide.

As an Administrative Officer, you will:

• Serve as first line supervisor to a number of Office Managers, supervising subordinate employees working in the functional areas of budget administration, procurement/supply administration, space/facility management, travel administration, personnel administration, management information systems, and automation in the field offices.
• Serve as the principal program manager for critical administrative services, acting as staff advisor on all aspects of personnel and human resources program for designated Matrix Area and Counsel field offices, such as complex and sensitive issues in the staffing, classification, awards, employee relations, EEO, training, and promotion programs. Establish and coordinate guidelines to implement personnel policy, standards, and overall requirements.
• Serve as representative and advocate for designated Matrix Area, in identifying, coordinating and resolving Matrix area issues. Lead meetings and conferences pertaining to personnel issues for designated Matrix Area and Counsel field offices, acting jointly with the supervisors and managers in reaching decisions which have Area-wide impact.
• Create methods and approaches for establishing and maintaining positive work relationships in order to foster teamwork and cooperation. Ensure sufficient office coverage and act as "Acting Office Manager" when Office Manager is absent, as necessary. Provide remote management and leadership when local management is not available.
• Be responsible for formulating budget submissions; participate in establishing F&M Area Manager's budgetary and accounting systems; analyze and make recommendations to the Area Manager as to budget requests; employ budget analysis techniques including cost-benefit analysis, exploration of alternative methods of funding, and program tradeoffs.
• Manage all activities in space and facilities programs for designated Counsel field offices. Serve as the major resource in determining the most applicable communication systems, space layout, furniture, cabling set-up, etc. Remain abreast of and apply Counsel space standards when working with new offices and modifications to existing office configurations.

• Serves as agency representative between the State Office and Service Centers in an assigned district of service centers.
• Provides oversight, program advice, training and guidance to County committees and service center staffs on commodity programs and farm loan programs.
• Conducts ongoing evaluations of program and administrative operations in service enters within the district.
• Makes loan program decisions or recommendations in those areas beyond the delegated authority of the Farm Loan Managers.
• Supervises Farm Loan Managers.

• As deputy to the director/commander, plans, organizes, and oversees the activities of the Force Support Squadron (FSS).
• Exercises supervisory personnel management responsibilities.
• Makes comprehensive assessments and evaluations of program goals/objectives which provide a basis for long-range planning to enhance the management support capabilities of the FSS.
• Represents the Force Support Squadron with a variety of installation organizations and outside agencies.

The following are the duties of this position at the GS-12. If you are selected at a lower grade level, you will have the opportunity to learn to perform all these duties, and will receive training to help you grow in this position.

• Develop policies, guidelines, procedures, and controls for central and agency accounting related issues.
• Prepare, review, and analyze financial statements for submission that are in compliance with governing regulations.
• Assist in the development and implementation of effective cash management and reporting policies and procedures for Fiscal Service stakeholders relating to the cash accounts of the Treasury.
• Responsible for specific reconciliation, reports, and or audit support which are relied on in part or in whole to produce daily, monthly, or other periodic statements.

The following are the duties of this position at the GS-12. If you are selected at a lower grade level, you will have the opportunity to learn to perform all these duties, and will receive training to help you grow in this position.

• Develop policies, guidelines, procedures, and controls for central and agency accounting related issues.
• Prepare, review, and analyze financial statements for submission that are in compliance with governing regulations.
• Assist in the development and implementation of effective cash management and reporting policies and procedures for Fiscal Service stakeholders relating to the cash accounts of the Treasury.
• Responsible for specific reconciliation, reports, and or audit support which are relied on in part or in whole to produce daily, monthly, or other periodic statements.

The following are the duties of this position at the GS-12. If you are selected at a lower grade level, you will have the opportunity to learn to perform all these duties, and will receive training to help you grow in this position.

• Develop policies, guidelines, procedures, and controls for central and agency accounting related issues.
• Prepare, review, and analyze financial statements for submission that are in compliance with governing regulations.
• Assist in the development and implementation of effective cash management and reporting policies and procedures for Fiscal Service stakeholders relating to the cash accounts of the Treasury.
• Responsible for specific reconciliation, reports, and or audit support which are relied on in part or in whole to produce daily, monthly, or other periodic statements.

The following are the duties of this position at the GS-13. If you are selected at a lower grade level, you will have the opportunity to learn to perform all these duties, and will receive training to help you grow in this position.

• Be responsible for the review and dissemination of mission critical information that is confidential in nature
• Lead and/or oversee projects and ensure appropriate integration of milestones and initiatives
• Provide key support to management in a wide variety of administrative and operational matters

As a Human Resources Specialist (Information Systems), you will:

• Make recommendations on how to take advantage of automated system capabilities. Assist in solving business issues and implementing organizational and procedural changes and provide advice and guidance to management officials on a variety of complex business problems as they relate to automated HR systems and reports.
• Troubleshoot HR System problems which involves direct testing and reviewing reports of sensitive employee HR data to ensure appropriate functioning and accuracy of data flow from one system to another such as the NFC payroll system.
• Determine the need to elevate system (e.g., HR Connect, ITM, webTA) issues to Treasury's HR Connect Program Office (HRCPO), ITM Program Office, Kronos, Fiscal Service ISS team, system security team/ISSO liaison, or other business partner. Collect all information needed to troubleshoot issues and monitor business partners' progress to resolve issues. Serve as a key liaison with external business partners.
• Lead and perform customer acceptance testing on behalf of all HRSD customers. Coordinate assignment of testers, communications with testers and the system owner, reporting of defects, and validation of defect fixes.

The Office of Division Counsel (Litigation & Advisory) (L&A) provides legal services for the Internal Revenue Service Large Business and International (LB&I) and Small Business/Self Employed (SB/SE) Divisions on tax matters, legal issues, regulations, and needs relevant to individuals filing Schedules C, E, F, and Form 2106, subchapter C corporations, subchapter S corporations, partnerships, estates, and trusts. The Office of Division Counsel L&A is a nationwide organization headquartered in Washington, DC, divided into seven geographic areas and one nationwide strategic advisory function. Each Area is responsible for legal work within a defined geographic group. We work with complicated issues of tax law and accounting principles in the context of an expanding global environment. L&A employs over 1,100 attorneys and paralegals nationwide, who provide a full range of legal services on all issues, including advising LB&I and SB/SE compliance agents, handling litigation in the U.S. Tax Court and referring and recommending litigation to the Department of Justice.

As an Administrative Officer you will:

• Provide advice, guidance, and expert level assistance to Area/ Strategic Advisory Executives and Managers on all matters related to the coordination, integration, and synchronization of administrative actions. Analyze workflow, determine problem areas, develop guidelines, and provide advice and assistance to the Executives, Management Officials, and Analysts in the Division on all phases of administrative management, providing solutions to problems arising in connection with the operating policies, programs, workloads, staffing, and other managerial concerns.
• Coordinate and monitor tracking process for personnel, performance, staffing-related forms, documents, files, and reports. Analyze tracking systems and implement changes to streamline processes, improve efficiency and timeliness or personnel functions. Handle and advise on a wide variety of other administrative assignments in support of L&A Area/SA executives and managers. Examples include overseeing the maintenance of personnel records, initiating personnel actions, travel and event planning, report generation and compilation, digital and paper records management, space management, procurement, and data call responses.
• Act as Area liaison for the administrative aspect of hiring and onboarding functions. Work directly with HQ team members and assigned L&A Areas to coordinate applications and interviews, conduct candidate outreach; extract candidate application material from staffing software; draft selection memos for hiring officials. Coordinate movement of internal employees between Areas and/or PODs.
• Serve as the Area/SA expert on the design, development, implementation of Area/SA specific SharePoint sites. Conduct continual/real time maintenance of Area/SA specific sites, ensuring that sites provide efficient and effective tracking of data and information.
• Prepare, process and track appropriate reports on programs and systems management. Oversee Area and/or Strategic Advisory case reports and Agency requested case data reports, act as the point of contact between Field Executives, L&A Headquarters, Program and Management Analysts, and various Headquarters offices throughout Chief Counsel, including suspense report deadlines, employee case inventory reviews, and case data and case status input accuracy.
• Represent Area/SA Executives and Managers at administrative and operational meetings conducted by Headquarters Program and Management Analysts, and other Headquarters Staff Officials.

• Responds to fires and directs the crew in firefighting activities.
• Directs firefighters in placing of apparatus, adjustment of water pressures, etc.
• Conducts a complete examination of the patient to determine the nature, extent, and seriousness of his condition and searches for medical alert symbols.
• Performs work leader functions to include distributing and balancing workloads.