Total 624 Customer Service job vacancies in Lincoln, Lincolnshire, LN5 8EU

What skills and experience we're looking for

Grade C/4 or above in both English & MathsUnderstanding of order processing

Good understanding of supporting literacy tasks

Good communication skills both oral and written

Ability to maintain appropriate records

Experience of working with young people preferably in a school setting.

What the school offers its staff

Our staff are talented and enthusiastic and will contribute to the academy's continued success. We have a staff rewards budget and socialise both as subject teams and as a whole staff. We also have access to staff benefits scheme.We have an extensive range of employee benefits that focus on your financial, physical and mental wellbeing.

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

We have an exciting opportunity to join our Customer Contact Team here at Public Sector Partnership Services!



PSPS are recruiting Customer Contact Assistants to join our well-established team, supporting over 400,000 enquiries a year, based at our offices in Horncastle, Boston and Spalding.



Do you want to work in a fast-paced professional environment, where no two days are the same?



We are looking for quick thinking, solution focused individuals, who work with one team approach to improve standards and service. Our recruitment package enables Assistants to join our 6-month programme of exclusive training and mentoring, with ongoing development and support.



As a Customer Contact Assistant, you will provide an efficient, effective and customer-focused first point of contact for customers telephoning and emailing our Client Councils spanning across 3 districts. Leading on enquiries at our reception and post room also, you will provide customers with a knowledgeable and professional service covering a range of council services. Ensuring that all contacts are managed in an efficient, caring manner and that excellent customer service is delivered.



What you will need:

Working in a busy Contact Centre environment, you will be able to communicate effectively by telephone, in writing and face-to-face.
Previous experience in working in a customer focused environment.
Hold Grade C (4) or above (or equivalent) in English and be competent in using Microsoft Office packages.
Hold a high level of experience in dealing with challenging customers and have a high understanding of customer care.
Be flexible and adaptable to service requirements and change.
High accuracy when following processes.
Work constructively with others and use own initiative.
Be confident to actively promote all self- serve and digital contact channels and assist with a variety of admin tasks.


Customer Contact have main offices in Horncastle, Boston, and Spalding and whilst this role will be based at one of these locations, it is expected that occasional travel between these locations will be required for training, collaboration and to meet business needs.



We offer great benefits including:

Local Government Pension Scheme, 23.1% employer contribution
26 days annual leave plus bank holidays and the option to purchase up to 5 days extra
Get your birthday off*
Agile working policy- Minimum of 2 days working in the office per week
Employee Assistance Programme
Employee Benefits Platform including retail, holiday, and leisure discounts
Inclusive employment policies including gender neutral Family Parental leave policy and Time off provisions to support those special and also challenging moments in our employees’ lives
We support your career development
*A qualifying period will need to be completed to obtain these benefits



For more information about PSPS, you can view our corporate video and read all about our benefits on our website.



ABOUT US:

PSPS (Public Sector Partnership Services) is a Local Authority Trading Company (LATCo) which is wholly owned by East Lindsey District Council, South Holland District Council and Boston Borough Council. The Company operates from its offices in Spalding, Boston, and Horncastle. The Company provides a range of services including Human Resources & Payroll, Financial Services, Procurement & Contracts, ICT (Information and Communications Technology) & Digital, Customer Contact, Revenues & Benefits, Health & Safety, and a range of Corporate Support services.

The Company primarily delivers these services to its three client Councils, in support of the South & East Lincolnshire Councils Partnership (S&ELCP), across the Company itself and externally to a resident population of approximately 305,000 across the geographical boundaries of South Holland, East Lindsey and Boston.

We aim to be a competitive employer of choice within the local area, and within the public sector landscape as a service provider. We work hard to ensure we model our values and behaviours in developing and investing in our people and seek to be bold and innovative.



If you are interested in having a confidential conversation about the role, please contact Michelle Chapman, Customer Contact Team Leader, on 01205 314207.



PSPS is committed to supporting applicants and employees with a disability or long-term health condition and has committed to be a Disability Confident employer.

PSPS is proud to offer equal opportunities to all qualified applicants regardless of age, cultural background, disability, sex, gender reassignment, marriage and civil partnership, nationality, political belief, race, veteran status, religious or sexual orientation.

PSPS reserve the right to change the closing date, depending on application numbers. Interviews will be arranged when suitable candidates apply which may be prior to the closing date. For this role we do require the successful applicant to complete a DBS check as part of the onboarding process.

Proud member of the Disability Confident employer scheme

As a valued member of our team, the Service Engineers primary duties will be to carry out preventive and reactive maintenance on the Rail Delivery Fleet (RDF) at our maintenance depot.
As part of the Service Engineers role, you may also be required to attend a Local Distribution Centre (LDC) or on the rail infrastructure to undertake fault finding/repairs. In addition, and as part of our contractual obligations you will also be required to participate (on a shared rota basis) in providing a help desk service or separately undertake “standby” duties.
The nature of our work may on occasion require working unsociable hours, weekends and/or bank holidays.
The role will involve working outdoors in all types of climatic conditions.
Location
Based at our Scunthorpe depot and Network Rail infrastructure sites as required.
Outline of Job
1. To undertake scheduled maintenance activities effectively and efficiently, to include reactive maintenance and remedial works as required, to ensure the availability of the Rail Delivery Fleet to meet operational demands. All operational and maintenance activities shall be carried out in accordance with the vehicle maintenance instructions (VMI) and established good engineering practice.
2. Have knowledge and experience and be competent at working on and maintaining - diesel engines & associated equipment, hydraulic, electrical, PLC and electro/mechanical systems.
3. Have experience of electric, hydraulic, pneumatic, and mechanical system fault diagnosis. All rectification work shall be undertaken with a view to preventing a recurrence of the problem.
4. Ensure that all faults, repair, and other engineering data is fed back for record purposes clearly and concisely, along with the general condition of the equipment/plant, also ensure that time sheets, holiday requests, completed work orders, reports, spares requisitions etc are passed for processing in accordance with the local rules.
5. You will be required to gain a comprehensive working knowledge of the relevant equipment and control system operation, their interaction, as and when required imparting such skills and knowledge to the team for its benefit and those of the company.
6. On occasion you will be required to work at various locations within the UK, e.g., to attend a Local Distribution Centre (LDC) or on the rail infrastructure to undertake fault finding/repairs.
7. There will be a requirement to participate in a “standby” rota (covering the weekend period) or separately to provide telephone assistance (help desk) from Saturday to Friday. Both the “standby” and help desk service are undertaken by all maintenance personnel to meet the requirement of our client.
8. Assist with the integration of new/replacement/stand-in personnel into the team and maintain a positive interest in the welfare of the other team members.
9. Be prepared to carry out any work within capabilities.
Education Qualifications and Experience
Essential
· Minimum NVQ Level 3 or similar qualifications or experience in a relevant discipline.
· Engineering/maintenance background.
· Full UK Driving Licence.
Desirable/Beneficial
· Apprentice trained.
· Experience of working within the UK Rail Industry and/or track plant and systems.
· Personal Track Safety PTS Holder (this will be organised by the Company)
Specific in-house and external training and assessment will be provided to the individual, to ensure they meet the competency requirements to work on the equipment and associated tasks.
Key Accountabilities:
Ensure that the operation/maintenance and repair procedures are strictly adhered to and are carried out in a competent manner and to the required standards.
Ensure equipment is operated/maintained and repaired in an effective, efficient, and timely manner.

Provide communication either verbally or in writing which fully details the information that is required for the company and client records.
The company places a high priority and emphasis on the Health, Safety and welfare of its employees and its operations. You will be required to ensure that all Safe Systems of Work, risk assessments, Permit to Work etc are correctly followed, ensuring that all work is carried out to the correct working procedures and that safety rules are adhered to rigidly.
Relationships
Will work as a member of a team of multi-disciplined Service Engineers, liaising and collaborating with other personnel as required. They will work with the Maintenance Supervisor and other members of the company’s organisation and will also be expected to liaise in a professional manner with members of the Clients operational staff.
eputies
Applicable Deputies – Other Service Engineers or technical grades
Hours of work
Standard working week: 47.5 hours worked over 5 days (Monday – Friday) plus any additional hours as required.
Holidays
25 days annual plus 8 bank/public holidays
Safety Implications

Be aware of Health & Safety legislation and Railway Group Standards ensuring strict adherence to safety procedures and safe systems of work applicable to working in a railway environment. Actively participate in promoting safe working practices. The duties will require a high degree of manual dexterity and the ability to work under pressure.
Will have undergone and passed a Railway Group Standards, medical and drugs and alcohol tests as well as be willing to participate in any future random tests.
Will have completed and successfully achieved PTS.

Transport
A full driving licence will be a necessary requirement of the role.
A vehicle will be provided only when transport is required to fulfil your contractual duties (no personal use/commuting to normal place of work)
Potential career progression.
Maintenance Supervisor or other technical grades.

Must be eligible to work in the UK

Proud member of the Disability Confident employer scheme

Join Our Team as a Service Manager in Gainsborough and Make a Real Difference!

Are you a passionate leader looking to drive positive change? We're offering an exciting opportunity for a Service Manager ( Disability supportive living service) to join our dedicated team in Gainsborough, Lincolnshire. With a competitive salary of £36,528 and a range of excellent benefits, this is your chance to lead, inspire, and transform lives.

Why This Role is Special:

As a Service Manager, you'll be the driving force behind the quality of care we provide. Reporting to the Area Operations Manager, you’ll play a pivotal role in creating a supportive environment for both our team and the people we support. Your mission? To lead with passion, ensure continuous improvement, and cultivate a culture where everyone thrives.

What You'll Do: Service Manager ( Disability care) - Gainsborough, Lincolnshire

• Lead & Motivate: Inspire a dedicated team of support workers, fostering a positive, dynamic, and inclusive workplace.
• Drive Excellence: Ensure high-quality, person-centred support is delivered while continuously monitoring and improving service standards.
• Make an Impact: Be the go-to problem solver, confidently handling challenges and making key decisions that enhance the service.
• Engage & Collaborate: Build strong relationships with families, stakeholders, and team members, ensuring a holistic approach to care.
• Be a Role Model: Demonstrate best practices and empower your team to excel.
• 
  

What's in it for You? - Service Manager ( Disability care) - Gainsborough, Lincolnshire

• Competitive Pay & Benefits: Earn £36,528 plus 24 days annual leave (plus bank holidays), pension options, and the ability to buy extra holidays.
• Career Growth: Take advantage of ongoing training and development opportunities to advance your leadership skills.
• Supportive Work Environment: Thrive in a collaborative and values-driven workplace where your contributions are recognized and appreciated.
• Flexibility: Enjoy a role with varied responsibilities, where your adaptability is key, including the occasional need to step in and cover shifts.

About You:

• Experienced in a leadership role from a care background
• A self-motivated leader with excellent interpersonal skills.
• Confident in making tough decisions under pressure.
• Committed to delivering the best outcomes for the people we support.
• A natural role model who leads by example and develops talent within the team.
• Flexibility to adapt and cover shifts when needed.
• Full driving license required.

If you're ready to make a meaningful difference, lead a passionate team, and shape the future of our service in Gainsborough, we'd love to hear from you.

Apply today and take the next step in your leadership journey!

Crime and Intelligence Researcher (12 Months)
Location: Lincolnshire Police HQ Contract Type: Maternity Cover (12 months)

About the Role: Lincolnshire Police is looking for a dedicated Crime and Intelligence Researcher to join the Analytical Unit for a 12-month maternity cover. This is a fantastic opportunity to support crime and intelligence teams by providing crucial research and insights that assist in the effective targeting of police resources.

Key Responsibilities:

• Conduct research and interpret data related to crime, intelligence, and law enforcement to identify links between offenders and crimes.
• Use both manual and computerised systems to gather information, filling any gaps in intelligence by making well-informed recommendations.
• Prepare detailed reports and summaries based on research findings for further analysis or dissemination.
• Support Tactical Assessments by preparing necessary documentation and briefing relevant parties, including senior officers and external agencies.

Essential Requirements:

• Proven experience in conducting research and using IT applications to gather and analyse data.
• Strong communication skills, both written and verbal, with the ability to present findings clearly.
• Familiarity with Microsoft Office (particularly Word and Excel).
• Ability to work under pressure and meet tight deadlines.
• Full UK driving licence.

Desirable Qualifications:

• HNC in Business, Research discipline, or significant experience in a similar role.

How to Apply: If you're interested in this opportunity, please contact Lewis Ashcroft for further details or to submit your application.
Email: Lewis.Ashcroft@servicecare.org.uk
Phone: 01772 208962

Do you have experience of working with young people aged 4– 11?
Are you an enthusiastic and committed Care Assistant looking to join a warm and welcoming school?
You will have a talent for engaging children and will be required to work flexibly across all age groups and abilities. This role may include elements of personal care for students with additional needs.
You will encourage acceptance and inclusion of children with special needs and assist with their personal care. There will be opportunities to develop within the school and make a valued contribution to our children's learning.
We have fixed term role available, starting as soon as possible. You will be working 32.5 hours per week, term time only
About us
Our Lady of Lincoln Catholic Voluntary Academy is a Primary school and is located in Lincoln. We are an Ofsted-rated Good school.
We are part of Our Lady of Lourdes Catholic Multi-Academy Trust, bringing together the 36 Catholic Primary and Secondary schools in Lincolnshire, Nottingham City and Nottinghamshire.
You will:
Be caring, supportive and committed to achieving excellent results.
Support the Teachers to inspire and enthuse our students.
Promote the well-being of our student’s providing guidance and support
Be able to inspire learning and progress.
Why work for us?
At the Our Lady of Lincoln Catholic Voluntary Academy we offer:
A salary of £17,225 per annum for 32.5 hours per week (OLOL Band 2, Scale point 3-5).
Wonderful students who have a passion for learning and deserve the very best.
A team of talented and highly committed staff in a supportive working environment.
Automatic enrolment into the Local Government Pension Scheme for support staff, one of the most competitive on the market, with employer contributions of above 20% in most cases.
Access to first-class CPD opportunities with a specialist support staff CPD programme.
Professional assistance through our Employee Assistance Programme– emotional, financial and legal support to both you and your family by a team of qualified professionals.
Health and wellbeing delivered through our occupational health provider.
Staff discounts and a salary sacrifice scheme that includes a Cycle-to-work scheme
For an informal discussion about the role and our school please contact the school office. Visits to our school are warmly welcomed.
How to Apply:
Please complete the online application form located on our vacancies page: Vacancies - Our Lady of Lourdes Catholic Multi-Academy Trust (ololcatholicmat.co.uk)
Closing Date: Monday 28th October 2024 at 9.00am
We are committed to safeguarding and promoting the welfare of children and young people and we expect all staff to share this commitment. An enhanced DBS check and other pre-employment checks including online searches are required for successful applicants.
You do not need to be a catholic to work for our Trust and we warmly welcome those of different cultures, ethnicities, and beliefs. This includes those of all faiths, the Catholic faith and those without a faith who are supportive of the Trust’s Catholic character and Christian ethos. This diversity is fundamental to our values and enriches the lives of the students within our schools.
Our Trust strives to be a supportive, inclusive, caring, and positive community where every staff member has a sense of belonging. We are committed to cultivating an equitable working environment where staff treat one another with dignity and respect and where every individual can fulfil their potential.
We are a Disability Confident Committed employer and welcome applications from people with a disability or long-term health condition.
Follow us on X: @OLOLCatholicMAT
Connect with us on LinkedIn

A rewarding opportunity has become available to support the Councils Rough Sleeping Intervention Service to reduce rough sleeping within the Borough and make positive changes to lives! This role is fixed term until 31st March 2025 with possible extension dependant on funding.



This role is an integral part of the service providing support to people across the district who are currently rough sleeping as well helping those recently rehoused from the street to avoid repeat homelessness.



You will build relations with clients to enable them to address their individual needs but also with agencies, services and internal departments and to advocate for your client when required to achieve the best outcome for them whilst adhering to legislation, so interpersonal skills are key!



You will be required to respond in a timely manner to contact those referred as being homeless and sleeping rough. A flexible approach to working unsociable hours to meet the demands of the role will be required.



We are looking for someone who is passionate about helping vulnerable people through the provision of housing related support. You will have experience of working within a housing support, rough sleeping or homelessness prevention environment. An understanding of the reasons why people end up sleeping rough as well as measures to help resolve such issues would be advantageous.



This role will cover the Boston Borough area is essential therefore a driving licence is required to enable cover all areas especially during the Outreach sessions, early mornings. This is a full-time, front-line face to face role and will be based at Boston, the Council has introduced agile working meaning the officer may also be able to work from other locations outside the office. However, this being a front-line face to face role, this option will be rare occurrence.



If you feel you have the skills and knowledge that we are looking for and would like to join a proactive team to contribute towards future positive outcomes and achieve our ambition, please apply now!



Interview date: week commencing 28 October 2024



BENEFITS: We offer excellent terms and conditions of employment including:



Local Government Pension Scheme, 23.6% employer contribution
Generous annual leave scheme +option to buy more
Employee Assistance Programme
Employee Benefits Platform including retail, holiday, and leisure discounts
Cycle to work scheme*
Flu Jabs
Free Eye Test Voucher
Flexible Working Policy
Agile Working Policy*
Long service recognition
Excellent career progression and training opportunities
*Certain restrictions may apply



We also offer a wide range of family friendly policies designed to enable you to balance your work and home life, manage your personal responsibilities and support you in times of difficulty.



ABOUT US: Boston Borough Council, East Lindsey District Council and South Holland District Council have formed the South & East Lincolnshire Councils Partnership. The largest Council Partnership in the country. Since October 2021, the Partnership Councils have been working closely to deliver improved services to the communities in the sub-region and already there have been many positive outcomes.

Over time, it is envisaged that services will become formally shared across the three Councils creating the opportunity for colleagues to be involved in new and innovate areas of work.



For further information please see the attached job description and person specification. For an informal chat, please contact Carol Rippin, Team Leader, Rough Sleeping Team, on 07500921028 or Jim Rae, Senior Tenancy Support & Resettlement Officer, on 07379 059657.



The Council is committed to supporting applicants and employees with a disability or long-term health condition and has committed to be a Disability Confident employer.

The Council is committed to creating an inclusive and welcoming environment and has committed to the Age Friendly Employer and Menopause Workplace pledges as well as the Armed Forces Covenant. In signing these pledges the Council is affirming its support for colleagues.

The Council is proud to offer equal opportunities to all qualified applicants regardless of age, cultural background, disability, sex, gender reassignment, marriage and civil partnership, nationality, political belief, race, veteran status, religious or sexual orientation.

The Council reserves the right to change the closing date, depending on application numbers. Interviews may be arranged virtually/ in person when suitable candidates apply which may be prior to the closing date. For this role we do require the successful applicant to complete a DBS check as part of the onboarding process.

Proud member of the Disability Confident employer scheme

Cadent Gas Ltd

At Cadent we’re excited to be part of the future of UK energy!  We’ve got a clear roadmap that will drive our performance to the forefront of our industry and support the UK government in achieving its net zero targets by 2050.

We’re making a difference through innovation and new ways of working. Together we’re shaping a cleaner, greener future for our 11 million customers whom we put at the heart of everything we do.



Develop your career safe in the knowledge that what you do is important, highly valued and will, ultimately leave a lasting legacy.

We’re making a difference through innovation and new ways of working. Together we’re shaping a cleaner, greener future for our 11 million customers whom we put at the heart of everything we do.

For this role we are open to applications at all levels, whether that be from initial training of Support Engineer, up to a Senior Level Gas Engineer with NC02 and above. The level of pay will be dependent on your experience level, and proof of certifications on request.




Fuel A Thriving Career



- Support Engineer
- Basic Salary of £26,935 whilst in training, increasing to £28,525 + Incentive scheme and standby payments
- Team Leader
- Basic Salary
- £37,765 when fully qualified + Incentive scheme and standby payments
- Monthly Performance Incentive Scheme of up to a maximum of £375 (Potential Earnings £4500 per annum)
- Participation in Standby Rota and Shifts required
- (Standby payments circa £6000 per annum)
- Use of Company van while at work
- Mobile phone supplied & laptop
- Free Gym through our Gympass Scheme
- Pension Scheme double matched up to a total of 18% of salary (i.e., employee contributions of up to 6%, double matched by a Cadent contribution of up to 12%)
- Virtual GP
- Fantastic career development prospects with funded learning options, including internal and external learning and development.


We want our employees to achieve a healthy work-life balance and are happy to discuss flexible working options with you if the role can accommodate it. Let us know about your flexibility requirements, whether that be reduced hours, remote working, flexible start/finish times, or compressed hours, and we will be more than happy to explore what’s possible for the role.




About The Role


Working as part of a team and assisting the Team Leader, you’ll be responsible for attending gas escapes and carrying out appropriate repairs. You’ll need to have exceptional customer service skills, be extremely enthusiastic and have the ability to promote safe working practice, whilst driving efficiency and maintaining compliant ways of working.

Your day to day duties will include:

- Assisting the Team Leader
- Attending gas leaks
- Groundwork
- Excavations and reinstatements
- Utilising appropriate signing, lighting and guarding
- Ensuring cable avoidance
- Delivering equipment and tools where required
- Patrol and plant protection
- Working on deep excavations up to 2.5m
- Working on a standby rota system

To carry out this role you must have a full valid drivers licence and be able to be clean shaven every day for health and safety. The role will also include shift working and occasion weekend work.




What’s In It For You

Here at Cadent, we are committed to supporting our employees to get the best out of themselves. For this role in particular we can offer:

- Funding and support towards completing qualifications
- Ample opportunity for progression within the business
- Mentoring and guidance opportunities


Why Join Us

We offer a host of benefits to suit your lifestyle and support your well-being. These include:

- Annual bonus
- Pension Scheme double matched up to a total of 18% of salary (i.e., employee contributions of up to 6%, double matched by a Cadent contribution of up to 12%)
- 25 days holiday, plus statutory days, and an option to buy more
- Fantastic career development prospects with funded learning options, including support with exams, and internal and external learning and development
- Strong focus on supporting you as an individual including:
- Flexible working
- Strong commitments to ED&I
- Generous family provision policies
- Flexible benefits including cycle to work scheme, salary sacrifice car scheme, insurance, and healthcare packages, plus much more
- My Offers membership card – offering discounts and savings from hundreds of retailers
- 2 paid volunteering days per year
- Free gym access at the Ansty office, as well as a ‘Gympass’ scheme providing free or heavily subsidised local gym memberships


We want our employees to achieve a healthy work-life balance and are happy to discuss flexible working options with you if the role can accommodate it. Let us know about your flexibility requirements, whether that be reduced hours, remote working, flexible start/finish times, or compressed hours, and we will be more than happy to explore what’s possible for the role.

Diversity and Inclusion

Don’t meet every single requirement listed?

Understanding, learning, and celebrating what makes us different, as well as what we have in common, is good for us as individuals and enables us to work better together as one team. Cadent is committed to being an equitable and diverse employer that fosters an inclusive culture for all our employees, therefore, all our employment decisions are assessed based on qualifications, merit, and business need. So, if you’re excited about this opportunity but your experience doesn’t align perfectly with every qualification mentioned, we would still love for you to submit your application – You may just be the right person for this role or other opportunities at Cadent.

As a recognised Disability Confident Employer, we are proud to champion inclusion in the workplace and ensure to provide an environment that is accessible to all and supports individuals throughout their journey with Cadent. Please let us know if you require any reasonable adjustments during the application process.

We place great importance on equity, diversity and inclusion, and we welcome applicants from all backgrounds. Our employee communities Women in Cadent, Pride at Work (LGBTQ+), Embrace (ethnicity and religion), Thrive! (disability) and the Cadent Military Community can’t wait to welcome you!

Circle Back Initiative

As an active and proud member of The Circle Back Initiative, we aim to ensure that all candidates receive a response to their application, regardless of the outcome.
We will be receiving applications until the specified date above, though Cadent retains the right to close this vacancy early without prior notification, so it is advisable to complete your application at your earliest convenience.

Be part of something big. Help shape the future of gas for generations to come.

What’s next?

To be considered for this role, please submit your application with an up-to-date CV and our Talent Acquisition team will get in touch soon.To learn more about Cadent and what we do, visit our website at Home | Cadent (cadentgas.com)

Proud member of the Disability Confident employer scheme

Join Our Team as a Service Manager in Gainsborough and Make a Real Difference!

Are you a passionate leader looking to drive positive change? We're offering an exciting opportunity for a Service Manager ( Disability supportive living service) to join our dedicated team in Gainsborough, Lincolnshire. With a competitive salary of £36,528 and a range of excellent benefits, this is your chance to lead, inspire, and transform lives.

Why This Role is Special:

As a Service Manager, you'll be the driving force behind the quality of care we provide. Reporting to the Area Operations Manager, you’ll play a pivotal role in creating a supportive environment for both our team and the people we support. Your mission? To lead with passion, ensure continuous improvement, and cultivate a culture where everyone thrives.

What You'll Do: Service Manager ( Disability care) - Gainsborough, Lincolnshire

• Lead & Motivate: Inspire a dedicated team of support workers, fostering a positive, dynamic, and inclusive workplace.
• Drive Excellence: Ensure high-quality, person-centred support is delivered while continuously monitoring and improving service standards.
• Make an Impact: Be the go-to problem solver, confidently handling challenges and making key decisions that enhance the service.
• Engage & Collaborate: Build strong relationships with families, stakeholders, and team members, ensuring a holistic approach to care.
• Be a Role Model: Demonstrate best practices and empower your team to excel.
• 
  

What's in it for You? - Service Manager ( Disability care) - Gainsborough, Lincolnshire

• Competitive Pay & Benefits: Earn £36,528 plus 24 days annual leave (plus bank holidays), pension options, and the ability to buy extra holidays.
• Career Growth: Take advantage of ongoing training and development opportunities to advance your leadership skills.
• Supportive Work Environment: Thrive in a collaborative and values-driven workplace where your contributions are recognized and appreciated.
• Flexibility: Enjoy a role with varied responsibilities, where your adaptability is key, including the occasional need to step in and cover shifts.

About You:

• Experienced in a leadership role from a care background
• A self-motivated leader with excellent interpersonal skills.
• Confident in making tough decisions under pressure.
• Committed to delivering the best outcomes for the people we support.
• A natural role model who leads by example and develops talent within the team.
• Flexibility to adapt and cover shifts when needed.
• Full driving license required.

If you're ready to make a meaningful difference, lead a passionate team, and shape the future of our service in Gainsborough, we'd love to hear from you.

Apply today and take the next step in your leadership journey!

Job Title: New Patient Success Advisor
Location: Lincoln LN2
Salary: £24,544 per annum (rising to £25,545 after successful probation)
Hours: 40 Hours per week

Purpose of the role -
Are you passionate about making a difference in people's lives?

Join our clients team as a New Patient Success Advisor, where you'll guide and support potential patients on their journey toward ADHD diagnosis and treatment. You'll play a crucial role in helping patients understand the benefits of their path to better health.

Key Responsibilities:

• Communicate the benefits, process, and potential outcomes of ADHD diagnosis and treatment plans to prospective patients.
• Build and maintain strong relationships with patients, ensuring they feel supported throughout their journey.
• Guide patients through the initial assessment stage, providing clarity and reassurance.
• Maintain up-to-date knowledge of ADHD and our clinic's unique approach.
• Track patient interactions via our CRM system, ensuring timely follow-ups and excellent patient care.
• Collaborate with clinical and front-office staff for seamless communication.
• Provide feedback to management on how to improve the patient experience.

What We're Looking For:

• Strong communication skills with a compassionate yet task-focused approach.
• Confidence in managing your own workload and using computer systems such as MS Office.
• Ability to work well under pressure in a KPI-driven environment.
• Previous sales experience and knowledge of ADHD is desirable.
• Degree in psychology, nursing, social work, or related fields is advantageous.

If you are interested in this position and meet the above criteria, please send your CV now for consideration.

If you require any additional information regarding the position, please call Lewis at Service Care Solutions on 01772 208 966 or send an E-Mail to Lewis.Hodson@servicecare.org.uk

Senior Support Worker

Town Sleaford £12.57ph

Typical Shifts Are: Mon-Sun 8am-3pm and 3pm-10pm

Join Voyage Care and Feel Valued, we reward your dedication with:
Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)
Premium overtime rates at an additional £1 per hour (Ts & Cs apply)
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

Senior Support Workers with a passion for enhancing the quality of life of the people we support are at the heart of our management teams. We’re currently searching for a fantastic Senior Support Worker to join us in leading our supported living service Welby Close in Sleaford . This service is a welcoming and friendly environment with a dynamic team that supports a fantastic group of people!

As a Senior Support Worker with us you'll be helping people to gain more independence in their daily lives, whilst assisting the Manager with the day-to-day supervision and management of the service. You could be allocating shifts, booking in training, inducting new colleagues, supporting with supervision’s, ordering medication and ensuring the people we support are supported to manage their finances. You’ll never lose sight of why you choose to do this, as our Seniors are still at the heart of providing day-to-day support.

This is an amazing role for someone who is looking to really make a difference to the lives of others, whether that’s helping our colleagues grow in confidence or the people we support gain independence so that they meet their goals.

We’re interested in our Senior Support Workers having both the right experience and the right values. This is why at this service our Seniors should have previous experience as a Senior Support Worker and a Level 3 in Health & Social Care as well as experience working with individuals with autism, acquired brain injury, complex individuals with mental health needs, traumatic backgrounds and challenging behaviours.

Why choose us?

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

Don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

What skills and experience we're looking for

Do you have experience of working with young people aged 4– 11?Are you an enthusiastic and committed Care Assistant looking to join a warm and welcoming school? You will have a talent for engaging children and will be required to work flexibly across all age groups and abilities. This role may include elements of personal care for students with additional needs.

You will encourage acceptance and inclusion of children with special needs and assist with their personal care. There will be opportunities to develop within the school and make a valued contribution to our children's learning.

We have fixed term role available, starting as soon as possible. You will be working 32.5 hours per week, term time only

About us

Our Lady of Lincoln Catholic Voluntary Academy is a Primary school and is located in Lincoln. We are an Ofsted-rated Good school.

We are part of Our Lady of Lourdes Catholic Multi-Academy Trust, bringing together the 36 Catholic Primary and Secondary schools in Lincolnshire, Nottingham City and Nottinghamshire.

You will:

• Be caring, supportive and committed to achieving excellent results.
• Support the Teachers to inspire and enthuse our students.
• Promote the well-being of our student’s providing guidance and support
• Be able to inspire learning and progress.

What the school offers its staff

Why work for us?

At the Our Lady of Lincoln Catholic Voluntary Academy we offer:

• A salary of£17,225 per annum for 32.5 hours per week (OLOL Band 2, Scale point 3-5).
• Wonderful students who have a passion for learning and deserve the very best.
• A team of talented and highly committed staff in a supportive working environment.
• Automatic enrolment into the Local Government Pension Scheme for support staff, one of the most competitive on the market, with employer contributions of above 20% in most cases.
• Access to first-class CPD opportunities with a specialist support staff CPD programme.
• Professional assistance through our Employee Assistance Programme– emotional, financial and legal support to both you and your family by a team of qualified professionals.
• Health and wellbeing delivered through our occupational health provider.
• Staff discounts and a salary sacrifice scheme that includes a Cycle-to-work scheme

For an informal discussion about the role and our school please contact the school office on 01522 527500. Visits to our school are warmly welcomed.

Further details about the role

How to Apply:

Please complete the online application form located on our vacancies page: Vacancies - Our Lady of Lourdes Catholic Multi-Academy Trust (ololcatholicmat.co.uk)

Closing Date: Monday 28th October 2024 at 9.00am

We are committed to safeguarding and promoting the welfare of children and young people and we expect all staff to share this commitment. An enhanced DBS check and other pre-employment checks including online searches are required for successful applicants.

You do not need to be a catholic to work for our Trust and we warmly welcome those of different cultures, ethnicities, and beliefs. This includes those of all faiths, the Catholic faith and those without a faith who are supportive of the Trust’s Catholic character and Christian ethos. This diversity is fundamental to our values and enriches the lives of the students within our schools.

Our Trust strives to be a supportive, inclusive, caring, and positive community where every staff member has a sense of belonging. We are committed to cultivating an equitable working environment where staff treat one another with dignity and respect and where every individual can fulfil their potential. We are a Disability Confident Committed employer and welcome applications from people with a disability or long-term health condition.

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Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

We are looking for a Children and Young Persons Independent Sexual Violence Advisor to join our team in Lincolnshire working 37.5 hours a week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your Birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

The main purpose of this role is to provide quality support to children and young people who are victims and survivors of sexual violence. You will be responsible for completing comprehensive initial needs and risk assessments, developing and delivering personalised safety and support plans for clients, many of whom have additional vulnerabilities and have complex needs.

You will need to be able to build and maintain effective working relationships with the Police, statutory and voluntary agencies to deliver the best possible outcomes within a multi-agency setting. As well as being tenacious in support of your clients and adept at problem solving.

To be successful in this role you will need to be approachable, flexible and caring, demonstrating empathy at all times. You will have had lengthy experience of direct service delivery (casework) with people with complex needs (ideally with children) and will have a good understanding of the impact of sexual violence offences on victims and survivors and of safeguarding issues. You will also have an excellent understanding of and commitment to the promotion of equal opportunities and diversity.

IT literacy is a must and candidates must evidence both the ability to use bespoke packages and excellence in their recording practice.

If you do not possess an ISVA accreditation, we will fund this learning as it essential for the role. The role also requires enhanced DBS and police vetting. This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria.

We looking forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

Learning Support Assistant- Boston- The Haven Contract type - Permanent/ Full Time Hours - 40 hours per week ( + 5 hours paid lunch) We are Nacro. We see your future, whatever the past.
We believe that everyone deserves a good education, a safe and secure place to live, the right to be heard, and the chance to start again, with support from someone on their side. That’s why our housing, education, justice and health and wellbeing services work alongside people to give them the support and skills they need to succeed. And it’s why we fight for their voices to be heard and campaign together to create lasting change. With 11 intimate community-based Education centres across England, we take an individualized approach to helping young people overcome challenges and realize their potential. Our small classes and flexible learning models meet students where they are. In addition, our collaborative team supports learners holistically while you focus on instruction and your development within Nacro. Moreover, with less emphasis on rigid scheduling and marking, you can find a healthy work-life balance. What do we offer? • Small class sizes. • An alternative route to gaining teaching experience. • Administration is included as part of the working week, so little need to take work home. • BHSF health cash plan which offers benefits on different levels of cover. • Season Ticket loans - If you use public transport to commute to and from work. • Reimbursement of eye tests - claim the cost of a sight test back from Nacro every two years. • Learning and development - Nacro offers all staff the opportunity to develop within their role, and progress through the organisation, via different platforms, through the organisation. • Supportive, experienced staff on site, to assist with training, development, and mentoring. • A solid, achievable, demonstrable career path. Who are we looking for? We are in search of a Learning Support Assistant to join our Education Centre based in Boston. The Boston centre has an experienced team of staff who support their learners along their education journey to be able to achieve their qualifications, as well as enriching their courses with trips, work experiences, careers advice set in an inclusive environment. What will I be doing as a Learning Support Assistant? This role is to support the learners identified with SEN within the centre, in lessons as well as support needs in communal areas. Working alongside the staff team to ensure an inclusive approach is taken for the learners to be able to achieve. Duties include (but are not limited to): • Identify and maintain focus on achievement of desired outcomes for learners across all subject areas looking at a variety of progression destinations to ensure they are preparing for and participating in suitable opportunities. • Have a good understanding of all learners’ needs, including LDD/SEND and supportive strategies that are included in the group profile and initial assessment. • Actively engage and motivate learners in decisions that affect them whilst supporting the delivery of tailored programmes that cater for the specific needs, interests, and abilities of each individual learner • Provide feedback to teaching staff on progress of learners, against targets set, including qualifications and pastoral support needs. • Develop relationships and liaise with appropriate external agencies in support of learner’s needs and work collaboratively in a multi-agency setting as required. Requirements for this role: • Experience of working with LLDD students with a SEN is essential. • L2 English & Maths is essential. • An Enhanced with Barred Lists DBS check is essential. • Relevant qualifications around supporting learning or SEN students is desirable. We are looking for the following skills/attributes: • Excellent organisational and planning skills - Organise work to meet targets and deadlines effectively. • ICT skills - a working knowledge of Office 365 and the ability to adapt to different computer systems. • Ability to work as part of the wider team. • Communicating to a high standard at all levels, both verbally and in writing. • Calm and objective when faced with problems and challenges. What are the next steps? Please click on the ‘Apply now’ button to apply online. **Please be advised that, depending on application numbers, the advert will close before the closing date mentioned. Therefore, we recommend submitting applications as early as possible. Interviews will commence from 7th October**

The receptionist will be working in recalls and booking patients, taking payment. To ensure the practice is running smoothlty. Answering the calls and booking appointments for the associates.