Total 738 Customer Service job vacancies in Liverpool, L9 7JU

About The Role
There are a few things that we look for in all our Support Workers, we would need you to…

be a good communicator (verbally and in writing)
be patient, confident and enthusiastic about caring for others
be able to use your own initiative
be able to work as part of a team
have flexibility to work a varied shift pattern to provide 24-hour support
share our AFG values
We don’t ask for any other relevant training or previous career in care as full training will be provided – you just need a willingness to learn and develop.

Your pay – our Support Workers receive a rate of £12.00 per hour for all worked hours. Once you are successful for a role with us, full details of your pay will be included in your written offer. As a ‘value based’ employer, the people that work for us genuinely care about the people they support and we are seeking likeminded people to join our AFG family. If you are passionate about caring for others and have a real desire to make a positive difference to the lives of the people we support then we would love to hear from you.

What are you shift patterns?
We work flexible shifts which may include Days, Waking Nights, Sleep ins and Weekends.
About Us
Being a Support Worker at AFG is a hugely rewarding role and could be your first step on a long and happy career in Health & Social Care.

So, what does a Support Worker do?

We have a vision to create a world where amazing people do amazing things every day. Our skilled and experienced teams work with every person we support to create a personalised, outcome-focused plans to achieve their aspirations.

Our Support Workers work in a variety of settings including community-based services (often supporting people in their own homes) to our Independent Hospitals or Adult Care Homes.

One thing that is common across all of our services is a focus on personalised support and tailoring our services to the needs and aspirations of the people we support with a diverse range of care needs (including Learning Disabilities, Physical Disabilities, Mental Health Concerns, Complex Care, Substance Misuse issues to name a few).

We value the people that work with us…

At AFG we recognise the contribution and value that our staff make. We would not be able to provide the life changing support that we do without people like you! In return for your contribution we will support you throughout your career and we provide a wide range of employee benefits, career development (including opportunities to undertake vocational qualifications) and lifestyle support services to ensure that you too feel supported, fulfilled and valued from day one of your employment with us.

Proud member of the Disability Confident employer scheme

Residential Support Worker

As a Residential Support Worker, you'll play a key role in helping young people thrive in all aspects of daily life within our homes, including:
- Encouraging Hobbies and Social Activities: Supporting young people in continuing hobbies, building friendships, and developing new skills.
- Daily Routines: Assisting with morning routines to ensure a positive start to the day, including breakfast and getting ready for school.
- Creating a Relaxing Environment: Preparing evening meals and providing a safe, supportive space for relaxation at home.
- Empowering Potential: Helping young people realise their full potential and embrace new opportunities.

You'll work in a reflective, relationship-based, and person-centred manner as part of a small, supportive team. This role includes a mix of day, evening, night, weekend, and bank holiday shifts.
- Real Living Wage Employer: We're committed to fair pay.
- Competitive Pay Rates and a Christmas Bonus.
- Blue Light Card for discounts across the UK.
- Referral Scheme: Cash rewards of up to £2,500 per referral.
- Financial Wellbeing Service and Life Assurance.
- Annual Leave Flexibility: Option to buy or sell up to 5 days of annual leave.
- Tastecard: Discounts on dining, cinema tickets, supermarkets, and attractions across the UK.
- Career Development: Opportunities to progress via our Education Academy with ongoing training and professional development.
- Comprehensive Induction: Includes face-to-face training, online modules, shadowing, and local induction.
- Therapeutic Training via our SHINE programme: Face-to-face therapeutic support for all colleagues.
- Extensive Online Learning: Free access to a variety of online courses.
- Employee Assistance Programme: Confidential support available 24/7.
- Wellbeing and Community Support: We're committed to your wellbeing and have a strong management and leadership team to support you.
- CPD Opportunities and Free Eye Checks.

If you're passionate about making a difference in young people's lives and empowering them to shape their own futures, we would love to hear from you!

A full UK driving licence is required for this role.

Please refer to the job description and guidance notes attached for further information on this role

DUE TO A GENUINE OCCUPATIONAL NEED, THIS ROLE IS BEING ADVERTISED FOR MALE APPLICANTS ONLY.

Come and join us at The Norris Green Mental health hub. We are currently recruiting band 6 nurses to work within our community mental health teams. The Norris Green Hub serves a population of over 200,00 people across five community teams and is the largest CMHT hub in Merseycare.

We pride ourselves on caring for staff and their well-being. We are a modern workforce offering flexible working and making the most of data analytics and technology in the delivery of care.

We strive for excellence and support the Community Transformation model that supports our service users to access different speciality services across community.

We will guarantee your career development through a variety training packages and learning opportunities. We have an excellent multidisciplinary team comprising over 40 nurses and allied professionals with a wealth of experience here at Norris Green.

The Norris Green Community Mental Health Team supports individuals who have severe and enduring mental health difficulties. The team is a busy and skilled multi-disciplinary group which actively promotes close partnership working within the wider community.

If you feel you possess the values of Mersey Care NHS Trust we would welcome an application from you. Applicants should hold the professional qualification of a Registered Mental Health Nurse and have experience working in this field since qualifying.

The role will include providing high quality evidenced based care, formulating risk management plans, supervising risk assessments, monitoring medication, administration of depots, providing expertise and advice, care co-ordination and supervising junior staff. In addition, we require a strong commitment to working with service users with complex needs, in order to assist them plan and take steps towards their recovery as well as promoting signposting to additional services such as Psychology, Life rooms and wider resources available in the community.

As well as managing a caseload you would be expected to be a part of the duty rota responding to service users in crisis during the teams working hours.

Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.

We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.

At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We’re currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.

Flexible working requests will be considered for all roles.

The post holder will be based within the Community Mental Health Team and will :

Provide assessments and develop treatment plans for service users on caseload

Act as named professional/care coordinator and coordinate care between services

Hold a caseload of people with severe and enduring mental health problems Participate in team meetings, MDT meetings and training opportunities

Provide advice and support for service users and carers

Participate in delivery of group interventions

Supervision of Junior colleagues in the team

Liaise with colleagues and coordinate care for service users on caseload

Support and monitor the service user whilst commencing medication

Work collaboratively with other members of the MDT

Attend regular supervision and team meetings

Participate in training opportunities

Support people with complex needs and provide advice and guidance as people’s needs change

Be part of a duty rota

Monitor medication and administer depot medication


This advert closes on Monday 11 Nov 2024

To contribute to the provision of high-quality verbal and written clinical reports in relation to defined care and management plans and in line with related policy and procedures To actively access and participate in clinical supervision and support process enabling the development of a range of skills to enhance therapeutic activities, observation and communication skills. To co-work in defined formal therapy group work and education activities with the support and guidance of the multi-disciplinary team. To follow agreed policies and protocols. To organise and deliver on defined activities on a daily and weekly basis in line with assessment and treatment goals for individual and groups of children. To report on any needs around staffing or other aspects in relation to planned activities you are responsible for as they arise. To support the team in the provision of a safe and healthy environment autonomous. This is not an exhaustive list but gives an indication of the types of tasks you will be expected to autonomously undertake or ensure completion daily: Meal planning/ order to kitchens. Outcome/feedback forms from children and their carers Identify and ensure supplies maintained - bread, milk, basic stores, linen etc. General filing nurse office. Keeping storage areas clean, tidy and safe. Basic emergency file/checks To ensure personal training and development needs are defined and met in line with the service learning/development/competency requirements for band 3 staff and in line with the agreed PDP processes. This includes developing skills in providing evidence-based practice through professional study and participation of tasks related to research and audit. To actively participate in, and at times contribute to, team training and development programme. To provide mentor role to new support staff working in the service and support their ongoing development needs under the direction of the clinical and assistant clinical leads.

Funeral Service Crew
£12.40 per hour plus benefits
Part Time contracts 18.75-30 hours per week (we can discuss your preference at interview), varied shifts 8am-8pm Monday-Friday - as part of this role, you'll also be part of the on call rota to cover evenings and weekends
Liverpool, L4 2RL

No experience needed. You can apply for this job on your mobile in a few simple steps - no CV required.

You'll need a full manual UK driver's licence for this job.

Help families say the perfect goodbye to loved ones as part of our funeral service crew.

No experience? No problem. We provide full training and ongoing support, plus access to a wide range of benefits including competitive salary, an excellent pension scheme, and discounts on a range of Co-op products and services.

At the Co-op, you'll be part of something meaningful. Join us today.

What you'll do

* collect the deceased from a range of locations and scenarios in a professional and empathetic manner
* bear coffins and drive funeral vehicles
* maintain the cleanliness of equipment and facilities, including vehicles
* prepare coffins and engrave name plates
* prepare the deceased in our care for viewings and the funeral

This role would suit people who have

* a full UK manual driving licence
* a sensitive approach to customer service with good attention to detail
* the ability to react calmly and compassionately in emotional circumstances
* the ability to perform the physical aspects of the role (manual lifting)

Why Co-op?

You'll get a fantastic benefits package including:

* 30% off Co-op branded products in our food stores all year-round
* 10% off other brands in our food stores all year-round (doubles to 20% on the Friday and Saturday after payday)
* discounts on other Co-op products and services
* 23 days holidays (pro rata, rising with service)
* a pension with up to 10% employer contributions
* access to our Employee Assistance Programme which offers confidential advice and support on anything you're struggling with, 24 hours a day
* access to virtual GP and free eye tests
* endless career development opportunities including apprenticeships
* friendly, supportive team and the knowledge that you make a huge difference to your community
* access to Wagestream - a money management app that gives you access to a percentage of your pay as you earn it

At Co-op, we're proud to do things a different way. As one of the world's largest co-operatives, owned by millions of members, community is at the heart of what we do. Since our Co-op was founded in 1844, we've had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities

Building an inclusive work environment

We're actively building diverse teams and we welcome applications from everyone. We want to build inclusive work environments, where our colleagues have equal opportunities to reach their full potential. We celebrate our differences, and recognise the importance of our teams reflecting the communities they serve. 

If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.

We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply.

If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate.

You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.

You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing.

As part of your application you'll need to complete an online assessment. It will take you around 20 minutes to complete this test.

If you're successful in your application, we'll perform some background checks as part of our pre-employment screening process. These will include a DBS (disclosure and barring service) and adverse media checks, and an occupational health questionnaire (to ensure you are fit to perform the role). We'll also check your social media activity on platforms like Facebook, Twitter and Instagram.

Any offer of employment made will be conditional upon the completion of pre-employment screening checks.

A great opportunity for a 1st-2nd Line Support Technician to join a tech-focused organisation, ensuring the IT services are secure and highly available. Working in the heart of the city!

Initially 6 month-FTC

Role:

• Provide 1st-2nd Line Support
• Be the first point of contact for all tech related issues
• Resolve IT issues and requests
• Escalate where necessary
• Provide a professional and personable service to end users
• Deskside and remote support

To succeed in this role:

• Minimum 2 years working in an IT Support Technician role
• Demonstrable experience resolving technical queries
• Methodical approach to problem solving
• Strong communication skills
• A passion for technology

Benefits:

• Salary £27-30K (Pro-rata)
• 29 days holiday + Bank holidays, option to buy 10 more
• Pension 5.5-12.5%
• Metro travel card for Merseyside area
• Flexible and hybrid working
• 24/7 employee assistance program
• Free counselling service
• Corporate discounts at council-owned gyms
• Bike to Work Scheme
• Coaching, mentoring, and professional qualifications
• £1k interest free learning loan

Sound good?Click apply now!

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

We need an experienced Business Support Officer within the Liverpool Safeguarding Children's Partnership (LSCP) Service team to support the Safeguarding Manager, the LSCP Chair, the LSCP independent scrutineer and other LSCP Team members, Board, and sub-groups to ensure local multi-agency safeguarding arrangements operate effectively and support the delivery of safeguarding arrangements to multi-agency partners across Liverpool.

Must have strong organisational, administration skills and be highly skilled in all IT systems.
Must be experienced in arranging meetings, preparing agendas and accurate minute taking.
Must have experienced of producing a range of reports and data.

3 month placement. Full time - 35hrs per week Mon -Fri 9am - 5pm
Office based within central Liverpool, hybrid working model with minimum 3 days per week on site

The Service Manager will support work to drive the strategic direction and policy setting for the service withinthe context set by the Care Group leadership team, maintaining an essential communications link betweenthe speciality/specialities and feeding into the Care Group leadership team

An exciting opportunity has arisen to become an integral member of the recently established Patient Advice and Liaison Service (PALs), working closely with the Resolution Team, managing a case load of concerns and enquiries from our patients and service users.

We are committed to providing the required knowledge and skills to either start or continue your development in this field of enquiries and assessment of concerns raised with our service.

The successful candidate should have a keen interest in improvement, and enabling positive change and feedback throughout all areas of the service that NWAS provides. We work closely with service lines throughout NWAS, inclusive of Paramedic Emergency service, Patient Transport Service and Integrated Contact Centres. We would therefore welcome candidates with experience or knowledge of the services that NWAS provides, and those who can build on these already strong relationships needed to enhance feedback and learning from concerns raised.

Communication, both verbal and written is a key element of the role, as is excellent customer service skills. The successful candidate should be confident in speaking on the telephone, and is a core function of this role.

North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.

Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.
We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.

Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.

We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.

Please ensure that you have read and understood the job description and person specification before applying.


This advert closes on Tuesday 12 Nov 2024

Service Care Solutions are recruiting on behalf of a local authority, based in the Merseyside area, seeking a Paralegal to join their Childcare Legal team. This is a fantastic opportunity for experienced Paralegals to establish and build upon their public sector experience. Please find below further details on the role:

The role pays a rate of £18-£21ph umbrella and can be done on a hybrid basis. It is a contracted position on a 4-month rolling basis, 35 hours a week.

The Role Of A Childcare Paralegal:

• To provide administrative and clerical support to the Legal Services team, particularly in the Childcare legal team
• To maintain and update the case management system and update department case lists
• To enter all legal posts in the log and issue appropriate acknowledgement letters

The Requirements:

• At least 6 months of previous experience in a Childcare legal team
• Experience in drafting routine court documents, carrying out basic court work and drafting and typing responses to enquires
• Experience of working in a performance management environment with the ability to work with deadlines and timescales

Benefits Included With The Childcare Paralegal Position:

• Flexible hours
• Hybrid working
• Weekly pay

If this Childcare Paralegal role sounds like an opportunity that is right for you or someone you know, then don't hesitate to get in touch with Hugh Barnes via email, Hugh.Barnes@servicecare.org.uk, or via phone at 01772208969.

We also welcome referrals for this position, where a successful recommendation would be worth £250.

Serve incredible food, enjoy incredible perks!

Belong in a team and thrive in service as a Food Service Assistant, with our dynamic catering team in Speke, Liverpool L24 9JW . Feed our customers and we'll fuel your career. If you are an enthusiastic individual with a passion for bringing a smile to the plate, then we want to hear from you!

What you'll do:

• Provide excellent customer service to our corporate colleagues, clients and customers
• Assist in daily food preparation tasks, serving up our mouth watering menus
• Maintain cleanliness and organisation of food service areas, including the dining area and kitchen facilities
• Be a team player, collaborating with kitchen staff to ensure smooth operations
• Follow proper food handling and storage procedures

What you'll bring:

• Previous experience in food service or hospitality is preferred, but not essential
• Strong communication skills
• Attention to detail and a commitment to maintaining cleanliness and hygiene standards
• Ability to work effectively and a willingness to assist in various tasks needed

What we offer:

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:

• Unlimited access to an online platform offering mental health and wellbeing support.
• An Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
• Access to a 24hr virtual GP Service
• The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family).
• Save for your future by becoming a member of the Mercer Aspire Pension Plan
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools.
• Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.

Ready to be part of something greater? Apply today and start your journey with Sodexo!

Friendly customers. Vibrant communities. Exciting careers.

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications

Package Description

Food Service Assistant

• Monday-Friday 07:00 - 15:00
• 37.5 hours per week
• £12 per hour + Sodexo Benefits
• Free Car Park
• Full training and uniform provided

About The Company

About Sodexo

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Click here to read more about what we do to promote an inclusive culture.

Care Assistants

Liverpool and surrounding areas

Min £12.00 per hour (Enhanced bank holiday rate)

Full and part time

We offer the flexibility of either a zero-hour contract or contracted hours, whichever suits your lifestyle the most.

About Prestige Nursing & Care Liverpool

Liverpool branch prides itself on the care they deliver in and around the community, with colleagues and clients having been with us for over 15 years! Whilst our branch is situated close to Liverpool City Centre, much of our work is in and around our towns and villages within Liverpool. We offer a variety of care services; however, we do pride ourselves on the excellent support and care we deliver, specialising in homecare, and support work for children and young adults with an variety of needs.

What our clients are looking for

We have an exciting vacancy within the local Liverpool area for a Care Assistant to join our team and develop their care skills, working alongside our Branch Nurses and Care Staff with opportunity to progress. We are currently looking for a care assistant to visit our service users and assist them with medication, meal support, personal care, and socialising. In addition, this individual would have the opportunity to develop skills in areas of low-level clinical skills with further scope to train within more complex care.

Experience working within care is an advantage, but not necessary for the right candidate. You would be supporting individuals to live independently within their own homes, on a part time basis, and would have consistent individuals with whom you would build a rapport with.

Do you need experience?

As much as this is preferred, we do offer an excellent care certificate training programme for anyone who is new to care.

What we offer:

• A variety of shifts to suit your lifestyle.
• You will be paid the National Minimum Wage for all attended training sessions and shadow shifts.
• Work with our own clients, no agency work.
• Pension scheme
• Blue light card
• Free DBS check
• Enhanced Maternity/Paternity and Adoption schemes
• Continued professional development to support you & your career
• Weekly Pay
• Holiday Pay
• Refer a friend with the Care Friends mobile app and earn extra money - T&C's apply
• Employee Assistance line - available 24/7 and fully confidential for our staff
• Support from your local branch team and out of hours support.

We're looking for:

• Excellent communication skills
• A driver's licence is essential
• Good professional and personal references

In line with CQC & Care Inspectorate regulations, we require and will undertake Enhanced DBS/PVG, Right to Work, Reference and Employment History checks in line with Government guidelines for this role and safer recruitment best practice.

You may be asked to provide your employment details through HMRC.

Whilst we endeavour to keep the recruitment process as short as possible, due to the nature of these important checks there may be extension to timelines. All our clients are equally entitled to have their needs met in a safe, fair and balanced way. Prestige Nursing & Care colleagues are responsible for promoting Equal Opportunities for all and for challenging any behaviour or practice which discriminates against any client or colleague on the grounds of race, religion, disability, age, gender, sexual orientation, identity or any other perceived difference.

As a Company we are unable to provide Sponsorship for overseas candidates. Applicants must have proof of right to work in the UK. It is a requirement to provide an overseas police check dated within the last 3 months of being in the UK if you have lived outside of the UK for longer than a year in the last 5 years.

By submitting your details, you acknowledge that Prestige Nursing is collecting, processing, and using your personal data for managing your application. For more information, please visit our Candidate Privacy Notice on our website.

Prestige Nursing & Care reserve the right to close this role early

#INDHP24

Care Home Senior Support Worker – Liverpool, Merseyside

Pay: £13.25 per hour

Contract: Permanent

Shift: Day or Night shifts

About the role
As a Senior Support Worker, you will be working as part of the care team, recognise and facilitate the daily needs of residents, conduct formal supervisions and appraisals, as well as, contributing to care planning and coaching support workers. With an emphasis on high quality, the purpose of the role is to maintain the personal care needs of residents, respecting the dignity of the individual and promoting independence.

Reports to: Home Manager/Deputy Manager/Nurse

Skills and Attributes
• Previous experience in a senior care role.
• Strong communication and leadership skills.
• Good organisational skills and ability to prioritise workload.
• Ability to work effectively as part of a team.
• Empathetic and caring nature.

Education and qualification
• You will have, or be working towards, NVQ3 in Health & Social Care.

Benefits
• Comprehensive induction and training programme
• Opportunities for career development and progression
• Employee Assistance Programme
• Blue Light Card Scheme – enrolment fee reimbursed, offering discounts on holidays, days out, and more
• Refer a Friend scheme – earn up to £500* for successful referrals
• Full DBS disclosure paid by the employer
• Free uniform provided
• Enhanced pay rates for bank holidays
• Paid breaks – we pay for your breaks during working hours

For more information, please contact Emma at Minerva Recruitment:
Telephone: 01206 584170

Participate in maintaining a safe, comfortable and therapeutic environment for all patients and carers and maintain agreed standards of nursing care. Determines nursing priorities and plans patient care. Informs the nurse in charge when changes in circumstances may affect patient care. Maintain nursing records in accordance with the NMC and Trust Guidelines. Maintain and improve quality of patient care through contribution to the development of Essence of Care and clinical bench marking within the unit. Ensure due regard is given to customs, values and spiritual beliefs of patients. Providing information and support to patients/carers, and ensuring all those involved in the care are aware of changes in this patients condition. Assist in the safe custody, checking and administration of drugs. To develop clinical knowledge and skills to care for acutely ill patients admitted via both planned and unplanned routes. For a full list of duties, please refer to the attached job description.