Total 304 Customer Service job vacancies in Luton, Bedfordshire

Support Worker Dunstable - £11.52

Typical Shifts: Monday to Friday, every other weekend

Join Voyage Care and Feel Valued, we reward your dedication with:
Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)
Premium overtime rates at an additional £1 per hour (Ts & Cs apply)
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

We’re on the hunt for genuinely caring, hands-on Support Workers with a passion for enhancing the quality of life of the people we support. As a support worker with us you'll be helping people to gain more independence in their daily lives, whilst working within a dynamic team to support a fantastic group of people!

Our residential service in Dunstable is a welcoming and friendly environment and you can be sure that no two days will be the same! You’ll be enhancing the lives of the people we support by teaching them new life skills, assisting with personal care, encouraging them to access their local communities, socialising and doing lots of activities.

This is an amazing role for someone who is looking to really make a difference to someone's life and to help them grow in confidence and independence so that they meet their goals, whether this be making dinner by themselves or going on holiday.

Why choose us?

You don’t need to have experience to be a fantastic Support Worker, what you need is a passion for enhancing the quality of life for the people we support, a desire to learn and a genuine caring attitude.

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

We have a fantastic range of benefits for our staff and we offer sector leading career progression, so don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

For further information on the advertised role, please refer to the job description located under the Supporting Documents heading. The full person specification can be accessed under the About You Section of the document.

Cadent Gas Ltd

At Cadent we’re excited to be part of the future of UK energy!  We’ve got a clear roadmap that will drive our performance to the forefront of our industry and support the UK government in achieving its net zero targets by 2050.

We’re making a difference through innovation and new ways of working. Together we’re shaping a cleaner, greener future for our 11 million customers whom we put at the heart of everything we do.



About the role:

We have a new and exciting opportunity to join our Asset Data team as an Asset Data Capture Support, on a 12month FTC basis.

As Asset Data Capture support, your role will be to travel within your region to ensure visual on-site visits are carried out on existing and new gas mains / assets that are being worked on by the operational teams throughout the various workstreams. You will additionally support with the site visits that are carried out for existing and new gas mains / assets while pipes are exposed, ensuring Operational Staff are notified of any DR4 Requirements, Shallow Mains Deviations, Stub Ends, Valve/ Governor Cards or Deviations from Design, including any H Code findings via Ctrl HUB forms.

As well as this, you will also be responsible for ensuring that the records for completed works are accurately captured to the required standard and returned to the Asset Data Team within appropriate prescribed timelines, identifying and escalating any discrepancies to their Team Leader, the Asset Data Team & Customer Operations, where appropriate.

This role will also require you to attend and constructively participate in regular team briefs, and where necessary attend internal/external training supporting with covering times of absence/annual leave, which may sometimes require flexibility around weekend working.

What you'll get to work on:





- Comply with the implementation of Process / Procedure Updates in line with Business Development and with Policy / Local Work Procedure developments.
- Comply with all HS&E procedures
- use the appropriate work equipment and personal protective equipment and participate proactively in achieving HS&E objectives including Process Safety & Lone Working Activities.
- Review and apply analysis of Performance and Quality MI Systems Feedback e.g. Allocated Reports, Whereabouts, DCT Performance Statistics.
- Ensure all information within project packs for each street is completed accurately and is submitted using relevant Cadent systems and where appropriate complete site photos & logs to support DR4s, shallow mains, stub lengths against REP2.
- Liaise directly with Site Managers and Cadent operational staff to ensure accurate data is captured and recording any details for Digitisable Services / Connections, inclusive of CSEP activities and Mains Test Certificates are appropriately referenced.
- Where required, support with Service Compliance Activities (Domestic / Non-Domestic), Plant Protection, DR/8 Compliance, CSEP Mapping Assistance.
- Liaise with Site Manager to advise where there is need for Records of Asset Errors (DR4/RbP and supporting information), valve cards and/or governor cards, syphons and other appropriate plant items to be recorded, DCT Calendars, Whereabouts Activities and Allocated Reports (ensuring they are included on drawings).
- Ensure the abandonment dates for each section of pipe on all project streets are correctly recorded, routine Operations (RO's) / Non-Routine Operation (NRO's) are appropriately referenced for all assets laid and assets abandoned, ensure Live Insertion Works are captured accurately with co-ordination with Operations. If a Live Head is left in situ, this should be recorded using the Viewing Dome Location and Pipe Protection & Cathodic Protection are referenced appropriately.




Who are we looking for:





- EUSR SHEA Gas Passport Holder
- Full UK Driving Licence
- Experience with Data Collector and GPS Software(s).
- Experienced in liaising with stakeholders to achieve the performance and quality targets / expectations.
- Experience is previously maintained and managed Site Visit Logistics (Appropriate for Data Capture)





What’s In It For You

Here at Cadent, we are committed to supporting our employees to get the best out of themselves. For this role in particular we can offer:

- Funding and support towards completing qualifications
- Ample opportunity for progression within the business
- Mentoring and guidance opportunities


Why Join Us

We offer a host of benefits to suit your lifestyle and support your well-being. These include:

- Annual bonus
- Pension Scheme double matched up to a total of 18% of salary (i.e., employee contributions of up to 6%, double matched by a Cadent contribution of up to 12%)
- 25 days holiday, plus statutory days, and an option to buy more
- Fantastic career development prospects with funded learning options, including support with exams, and internal and external learning and development
- Strong focus on supporting you as an individual including:
- Flexible working
- Strong commitments to ED&I
- Generous family provision policies
- Flexible benefits including cycle to work scheme, salary sacrifice car scheme, insurance, and healthcare packages, plus much more
- My Offers membership card – offering discounts and savings from hundreds of retailers
- 2 paid volunteering days per year
- Free gym access at the Ansty office, as well as a ‘Gympass’ scheme providing free or heavily subsidised local gym memberships


We want our employees to achieve a healthy work-life balance and are happy to discuss flexible working options with you if the role can accommodate it. Let us know about your flexibility requirements, whether that be reduced hours, remote working, flexible start/finish times, or compressed hours, and we will be more than happy to explore what’s possible for the role.

Diversity and Inclusion

Don’t meet every single requirement listed?

Understanding, learning, and celebrating what makes us different, as well as what we have in common, is good for us as individuals and enables us to work better together as one team. Cadent is committed to being an equitable and diverse employer that fosters an inclusive culture for all our employees, therefore, all our employment decisions are assessed based on qualifications, merit, and business need. So, if you’re excited about this opportunity but your experience doesn’t align perfectly with every qualification mentioned, we would still love for you to submit your application – You may just be the right person for this role or other opportunities at Cadent.

As a recognised Disability Confident Employer, we are proud to champion inclusion in the workplace and ensure to provide an environment that is accessible to all and supports individuals throughout their journey with Cadent. Please let us know if you require any reasonable adjustments during the application process.

We place great importance on equity, diversity and inclusion, and we welcome applicants from all backgrounds. Our employee communities Women in Cadent, Pride at Work (LGBTQ+), Embrace (ethnicity and religion), Thrive! (disability) and the Cadent Military Community can’t wait to welcome you!

Circle Back Initiative

As an active and proud member of The Circle Back Initiative, we aim to ensure that all candidates receive a response to their application, regardless of the outcome.
We will be receiving applications until the specified date above, though Cadent retains the right to close this vacancy early without prior notification, so it is advisable to complete your application at your earliest convenience.

Be part of something big. Help shape the future of gas for generations to come.

What’s next?

To be considered for this role, please submit your application with an up-to-date CV and our Talent Acquisition team will get in touch soon.To learn more about Cadent and what we do, visit our website at Home | Cadent (cadentgas.com)

Proud member of the Disability Confident employer scheme

Customer Team Member
Location: 85-87 Bedford Street, Barton le Clay, Barton, MK45 4LL
Pay: £12.00 per hour
Contract: 39 hours per week + regular overtime, permanent, full time
Working pattern: Tuesday - Saturday 6:00am to 2:30pm, This role will also include working in our in store bakery.



Full, paid training provided
You can apply for this role using your mobile device (no CV needed!)


You must be aged 18 or over to be a customer team member at Co-op, as it requires working before 6am or after 10pm.


We're looking for Customer Team Members to join our team at Co-op.


When you join Co-op, you'll get amazing benefits including 31 days holiday, a pension with up to 10% Co-op contribution, access to virtual healthcare services for you and your family, and a 30% discount on all Co-op products in our stores.


As a Customer Team Member, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to provide them with great service on the tills and the shop floor, while also performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages.


At Co-op, we do things a different way. For over 175 years we've focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause.


What you'll do
- Friendly and thoughtful service - you'll put customers first in everything you do: responding to queries, championing Co-op products and Membership, working in our in-store bakery and doing all you can to deliver a great shopping experience
- Work together to make everyone's day better - supporting your store colleagues to solve problems for customers and members
- Make sure the store safe and legal - keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be
- Help introduce new products and services - make changes feel natural, sharing experiences with your colleagues so everyone learns together
- Support your local community - get involved in all kinds of activities and events!

This job would suit people who have
- A genuine care for the needs of customers and members
- Great people skills, with the ability to build positive relationships with customers and colleagues
- A positive approach to change and problem solving
- The flexibility to work a range of different shifts

Why Co-op?
- 30% discount on all Co-op products in-store plus 10% discounts on all other brands (increasing to 20% on payday weekends)
- A pension scheme with up to 10% employer contributions
- Wagestream- a money management app giving you access to a percentage of your pay as you earn it
- 31 days of holiday (including bank holidays, pro rata for part time colleagues)
- Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations
- 24/7 employee assistance service
- Full, paid training and dedicated support for your personal development and career progression
- Rotas shared three weeks in advance and accessible on your phone
- Cycle-to-work scheme

Building an inclusive workplace


We want to build diverse teams and we welcome applications from everyone. We want our stores to be inclusive environments, where our colleagues can reach their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities they serve.


If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.


We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply.


If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate.


You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.


You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at jobs.coop.co.uk/diversity-inclusion-wellbeing.



As part of the application process for this job, you'll need to complete two online assessments. It will take around 20 minutes to complete these tests.

Are you passionate about enhancing young peoples’ careers? The school of Care and Science are looking for a lecturer who will inspire our learners to achieve their full potential during their time at West Herts College Group.

The right candidate will plan, deliver, and assess courses at levels 1, 2 & 3.

The candidate will be responsible for delivering skills and knowledge to high standards. This will be achieved by preparing resources, delivering lessons, marking student work, and supporting students with their whole programme of study.

We are seeking an industry specialist to teach and embed essential skills. Learners will complete invaluable work experience placements as part of their study programme, which will launch them into a career in the health sector with skills and experiences that align with their chosen career path.

This opportunity exists for an individual who wants to work in a stimulating and challenging environment to inspire our students to achieve their best. The successful candidate will need to have essential skills required, as well as knowledge of Childcare and/or Social Care and psychology. They will ideally have experience working with young people or apprentices either in a college or an educational setting. An inspirational and motivational approach is essential to educate and inspire learners.

Applicants should have a Level 3 in Childcare or Health & Social care qualification and relevant vocational experience. A teaching qualification would be advantageous; however, we would offer full teacher training to the successful candidate.

The successful applicant will become part of a highly motivated team who are dedicated to raising standards and improving outcomes for all learners.

We have both full time and part time positions available based at our Barnfield College Campus in Luton.

The closing date for applications is Sunday 24th November 2024. The successful candidate will join our team from January 2025.

You’ll have the full support of a dynamic team and opportunities to bring your ideas to the role. Training and development are at the heart of everything we do so you’ll be encouraged to upskill.

We offer a wide range of discounts and benefits including a cycle to work scheme, free on-site parking, pension, generous holiday scheme, time off at Christmas and early finishes on a Friday.

If you have any questions or queries please contact a member of the Human Resources team who will be happy to help. WHC Group is positive about disabled people. If you need help applying for a role please contact us.

Proud member of the Disability Confident employer scheme

Wixams Tree Primary are currently recruiting for a Family Support Worker to join our thriving school. Wixams Tree Primary first opened our doors in 2017 and since this time we have had the pleasure of seeing our school grow to one of the most over-subscribed schools in the area. We have recently merged with Knowledge Schools Trust and have implemented an enhanced, knowledge rich curriculum. Visits to our school are warmly welcomed. We are seeking an individual who places the child at the centre of every decision which they make. An individual who is forward-thinking, organised, adaptable and can work as part of a wider team, including working with external agencies. Clear and concise communication is essential in this job role. Our Family Support Worker will work alongside our SENDCo, DSL and Inclusion Administrator as part of our Inclusion team.
Our pupils are highly engaged and motivated to learn. The wider school team you will work within at Wixams Primary, are incredibly dedicated and supportive. We have an active and supportive parent body, as well as Governing Board.
Full details of the role can be found in the attached job description and person specificationAll appointments are subject to safer recruitment and safeguarding checks, including an enhanced DBS clearance check, Prohibition from Teaching Checks and a Section 128 Direction Check (if applicable). KST is committed to the safeguarding of the children and young people in our care and actively promotes their welfare. We expect all staff and volunteers to share this commitment. KST is an equal opportunities employer and welcomes applications from minority groups

Care Assistant - Days – Flitwick Care Home, Flitwick, Bedfordshire MK45 - Part of the Country Court Family
Hours - 33/44 Hours available per week, working weekends on rota (Hours 08:00-20:00)
Flitwick Care Home offers specialist residential, and dementia care across 3 floors comprising of 75 rooms. Luxury facilities include a cinema, library, hair salon, treatment room and gym as well as access to beautiful landscaped gardens.
JOINING THE COUNTRY COURT CARE FAMILY
We’re proud to be a family run business that’s grown over the years to a family of 2,800+ employees and over 40 care homes. We’re passionate about providing 5* care to our residents. From bistros to pubs and cinema rooms to spas – we’ve created extraordinary care homes so we’re looking for extraordinary people to join our team!
ABOUT THE CARE ASSISTANT ROLE
Within the Care Assistant role, you can really make a difference to our residents’ lives. Your responsibilities will include:

Helping our residents with personal support and care
Aiding their emotional well-being and social needs
Supporting residents at meals time
Interacting with our residents on a personal level
Maintaining and developing the residents care plan to ensure their needs are met

ABOUT YOU
Our fantastic staff are at the heart of our homes & provide vital day-to-day support to our residents, so we would love to hear from those who really do want to make a difference to people’s lives.

Be no stranger to working long shifts
Have good written & verbal communication skills
Able to engage well with the residents and their families
Have an understanding of people with Dementia.
Experience as a Care Assistant is preferred but not essential
Have an NVQ Level 2 in Health & Social care or be willing to work towards this.

IN RETURN
You’ll be joining a family business and will benefit from our generous range of benefits which include:

28 days holiday (FTE) (including bank holidays)
Annual pay reviews, pension contributions & enhanced bank holiday rates
Supportive and bespoke Induction Training Programmes, ongoing training and development and nationally recognised qualifications*
Refer a friend or resident bonus scheme*
Pension Contributions & access to the Blue Light Discount Card.
Annual Staff Awards Programme across all our Homes celebrating our great staff

*Subject to Terms and Conditions
Click the Apply Button Now! -If the Care Assistant sounds like a job for you, we would like to hear from you.
PLEASE NOTE:
All applicants must already hold the legal right to work in the UK and if successful will need to provide evidence.We are no longer accepting applications for sponsorship.
You may have experience as
Care Assistant, dementia, Alzheimer’s, older people, senior care assistant, Support staff, Social Care Worker jobs, Community Care Worker, Residential Care Worker, NHS Support Worker.

Care Assistant - Fairfield Manor Care Home, Fairfield, Hitchin, Bedfordshire Part of The Country Court Family
Hours: Days, 44 Hours per week, working weekends on rota (Shift times 08:00-20:00)Fairfield Manor Care Home is located in Fairfield near Hitchin and has 75 bedrooms. The dedicated team offer round the clock support, making life enjoyable and comfortable for the residents.
JOINING THE COUNTRY COURT CARE FAMILY
We’re proud to be a family run business that’s grown over the years to a family of 2,800+ employees and over 40 care homes. We’re passionate about providing 5* care to our residents. From bistros to pubs and cinema rooms to spas – we’ve created extraordinary care homes so we’re looking for extraordinary people to join our team!
ABOUT THE CARE ASSISTANT ROLE
Within the Care Assistant role, you can really make a difference to our residents’ lives. Your responsibilities will include:

Helping our residents with personal support and care
Aiding their emotional well-being and social needs
Supporting residents at meals time
Interacting with our residents on a personal level
Maintaining and developing the residents care plan to ensure their needs are met

ABOUT YOU
Our fantastic staff are at the heart of our homes & provide vital day-to-day support to our residents, so we would love to hear from those who really do want to make a difference to people’s lives.

Be no stranger to working long shifts
Have good written & verbal communication skills
Able to engage well with the residents and their families
Have an understanding of people with Dementia.
Experience as a Care Assistant is preferred but not essential
Have an NVQ Level 2 in Health & Social care or be willing to work towards this.

IN RETURN
You’ll be joining a family business and will benefit from our generous range of benefits which include:

28 days holiday (FTE) (including bank holidays)
Annual pay reviews, pension contributions & enhanced bank holiday rates
Supportive and bespoke Induction Training Programmes, ongoing training and development and nationally recognised qualifications*
Refer a friend or resident bonus scheme*
Pension Contributions & access to the Blue Light Discount Card.
Annual Staff Awards Programme across all our Homes celebrating our great staff

*Subject to Terms and Conditions
Click the Apply Button Now! -If the Care Assistant sounds like a job for you, we would like to hear from you.
PLEASE NOTE:
All applicants must already hold the legal right to work in the UK and if successful will need to provide evidence.We are no longer accepting applications for sponsorship.
You may have experience as
Care Assistant, dementia, Alzheimer’s, older people, senior care assistant, Support staff, Social Care Worker jobs, Community Care Worker, Residential Care Worker, NHS Support Worker.

Are you an experienced Care Manager looking for a new challenge? Our client, a leading provider of high-quality domiciliary care services, is seeking a dedicated Care Manager to oversee the daily operations and ensure compliance with all relevant regulations and standards.

The Role:
As a Care Manager, you will:

• Support the Registered Manager with the day to day running of a large domiciliary branch.
• Ensure compliance with all relevant legislation and standards.
• Promote high standards of person-centred care.
• Lead and support the recruitment and training of Care Professionals and office staff.

The Candidate:
The ideal Care Manager will:

• Have extensive care experience with a proven track record.
• Hold or be willing to work towards a Level 5 Diploma in Leadership for Health and Social Care.
• Be highly organised with strong planning abilities.

The Package:
The Care Manager role offers:

• Annual salary up to £40K, will further progression opportunities to take over registration in the future
• Opportunities for professional development and training

If you are a passionate and experienced Care Manager looking to make a difference, this role could be the perfect fit for you.

If you are interested in roles such as Registered Manager, Domiciliary Care Manager, Home Care Manager, Care Services Manager, or Branch Manager, this opportunity could be ideal for you.







INDCRE
Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.

Copart's Member Services Team are responsible for the registration and renewal of all Copart Members. To be able to bid and buy in our UK and Ireland auctions, new Members must complete the registration process and then annually renew their membership.

The team are the first point of contact for current and new Members who have questions regarding registration, renewal, the website, bidding, buying, fees, collection/delivery and all other questions connected with our business

The Member Support Executive is responsible for liaising with our Members that have bought vehicles, and working through the payment process with them to ensure that the vehicles are paid for and not relisted. A high level of customer service with our Members is maintained at all times, via email and telephone.

What we need from you:

• A minimum of 1 year of experience in a customer service or debt collection role.
• Good rapport building skills to be able to develop business relationships.
• Excellent customer service focus, attitude and skills.
• Communication skills, both written and verbal.
• Experience in dealing with demanding customers.
• Good problem solving skills.
• Experience in dealing with customers from all over the world.
• Microsoft Office applications proficient.
• Must be able to multi-task in a fast-paced environment
• Fluency in another language is advantageous, but not essential

What we offer you in return:

• Monday to Friday working
• 23 days holiday plus bank holidays and an additional day per year to celebrate a special occasion to you
• A further paid day to volunteer for a charity of your choice
• Competency framework - the more you learn, the more you earn!
• Medicash Cover - look after you and your family by providing a range of positive health care benefits
• Contributory Pension Plan
• Cycle to Work Scheme
• Life Assurance cover
• The ability to purchase shares in a successful global company at a discounted rate
• An exclusive deals and discounts website saving you money on everyday purchases, treats for the family, eating out, and utility bills for the home.

Copart are an equal opportunity employer, proudly hiring a diverse workforce. Discrimination is expressly forbidden and we therefore kindly welcome all applications.

Are you an experienced Field Service Engineer seeking a new opportunity?

Our superb client is seeking an experienced Field Service Engineer to join them on a permanent basis to be based in Leighton Buzzard travelling to customer sites across the region working core hours of 8.00am - 4.30pm Monday to Friday. Any work conducted outside of these hours will be payable as overtime.

Responsibilities

To be considered for the role of Field Service Engineer, you will have:-

Previous and recent service engineering and maintenance experience working on construction machinery / plant machinery, HGV or agricultural machinery.
You will carry out plant machinery diagnostics
Servicing and repairing in a customer facing site visit based role.

Skills required

As Field Service Engineer, you will be:-

A strong ambassador for your employer
You will need to be experienced in hydraulic systems, axles, manual transmission and power shift, working on cam-bus electrical systems and working on relevant machinery as detailed.
Will build strong business relationships with your customer
Promoting a professional company image at all times
Meeting and exceeding customer expectations.
You will hold NVQ Level 2, 3 or an equivalent qualification and will have proven relevant plant industry servicing and maintenance experience within construction, HGV, agricultural machinery.
You will have a full UK driving licence.

Benefits

This position offers the chance to join a superb well respected organisation who offer further progression, training and development, excellent benefits and job satisfaction.
Basic salary is from £32,000 - £40,000 depending of level of experience and there is a chance to work additional hours where you will receive overtime pay, taking your salary to a generous OTE level, plus a tooling allowance. 22 days paid annual leave rising with length of service plus bank holiday, company pension, discounted products, employee perks and benefits, company uniform, career development and much, much more

Please apply with your CV and details of your salary expectations.

Infinity Recruitment Consultancy Limited acts as an employment agency for permanent, contract and temporary recruitment. By applying you will be registered as a candidate with Infinity Recruitment Consultancy Limited, your personal data may be added to our database as part of the application process. Our privacy policy is available on our website and explains how we will use your data.

To carry out all relevant forms of care under supervision and when proficient demonstrate procedures of care; supervise junior qualified and / or unqualified staff including student nurses whilst maintaining a safe working environment. Please see detailed Job Description attached.

Service Advisor vacancy - Bedford

Location: Bedford
Salary: £26,000 - £30,000 basic, £38,000 OTE.
Working hours: Monday to Friday 8am - 6pm, 1 in 3 Saturdays from 8:30am - 1pm.

We are recruiting for a Service Advisor for our client's showroom in Bedford.

This is an exciting opportunity for a Service Advisor to join a state-of-the-art showroom, great team and company that offers fantastic training & promotion opportunities.

Benefits:

• 22 days holiday plus bank holidays
• Discounted shopping, gym and dining benefits
• Competitive bonus structures

Service Advisor role:

• Take Service Department bookings.
• Ensure efficient workshop loading, whilst attending to all customer requirements to the standards expected.
• Meeting and greeting service customers and identifying their service requirements
• Updating customers with technical issues
• Dealing with complaints
• Seize opportunities for up selling products

Requirements:

• Must have previous experience as a Service Advisor
• Experience with Kerridge desirable but not essential
• Possess a flexible approach and a positive attitude
• Have commitment to achieving complete customer satisfaction

If you have any further questions regarding this Service Advisor position, then please submit your application so we can discuss through the opportunity and your CV.
Please note all applications will be strictly confidential and we won't send your CV out without talking with you first.

INDAS

Octane Reference: OC18873

Resourcer: Daniel Ford

Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries.

We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts Managers

Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.

EEAST has a new opportunity to experienced vehicle technicians to work with our Fleet service.

As a Master Vehicle Technician, you will lead the maintenance and repair operations for our fleet of ambulances and emergency response vehicles.

You will utilise your advanced technical skills and leadership abilities to oversee the diagnosis, repair,
and maintenance of complex vehicle systems, ensuring the highest standards of reliability and safety to
support our critical emergency medical response services.

Key Responsibilities of the Role

• To cover certain aspects of managing the workshop in the absence of the Workshop Manager as directed by the Workshop manager, including workshop loading, and Job Card quality checks, Warranty procedures.

• Lead and supervise a team of vehicle technicians, providing guidance, mentoring, and technical expertise to ensure efficient and effective maintenance and repair operations.

• Conduct advanced diagnostics and troubleshooting on ambulance and emergency response vehicles, utilising specialised equipment and software to identify and rectify complex mechanical and electrical faults.

• Plan and prioritise maintenance schedules and repair tasks, coordinating with fleet management and operational personnel to minimise downtime and maintain service readiness.

• Perform in-depth mechanical, electrical, and electronic repairs, including engine and transmission overhauls, brake system repairs, and component replacements, ensuring compliance with manufacturer specifications and health and safety regulations.

• Develop and implement preventive maintenance programs and procedures to prolong the lifespan of fleet vehicles and optimise operational efficiency.

You'll have the opportunity to work in one of the most diverse regions in the country, with the vibrant capital city just a stone's throw away and the invigorating North Sea coast to the east.
At EEAST we bring together all our skills to provide 24 hour, 365 days a year urgent care to those in need of emergency and non-emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire.
We are always looking to innovate our approaches and work together to offer the best possible patient care across our counties.

We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications from under-represented groups, such as Black, Asian, or other ethnic groups, individuals with a Disability, or LGBTQ+ individuals who meet the specific criteria.

We at EEAST want to support our employees achieve a balance between work and other priorities, such as caring responsibilities, family commitments, further learning, and other interests. We therefore welcome flexible working requests.

For a thorough and comprehensive understanding of the role, including all its specific requirements and responsibilities, please consult the attached Job Description and Person Specification. This document provides an in-depth overview that will give you a clear and detailed picture of what the position entails.

Please note, should you be successful in your application, you will be required to undergo pre-employment checks, prior to receiving an unconditional offer, if full employment checks cannot be achieved (this will include existing and unserved disciplinary sanctions), then your offer may be withdrawn.

How to apply

Step 1 - Read the advert and the Job Description and Person Specification (attached)

Step 2 - Complete the Supporting Statement - Your statement needs to indicate how you meet each of the criteria contained within the Person Specification.

Step 3 - Complete the online application and upload your statement. Please note, CVs are not accepted.


This advert closes on Monday 4 Nov 2024

The IT support engineer will provide effective IT assistance across all aspects of the business and will provide back up and support to the IT manager. The position is responsible for supporting and maintaining the Desktop operating systems and phones plus general maintenance of all IT-related hardware/software. The position provides exposure to a broad range of IT-related projects and activities.

Key Responsibilities

· Escalating · Making of Cat 5e network cables were necessary. · Ensuring all logs for equipment and users are IT issues to the IT manager where necessary. · Diagnosing and resolving technical issues. · Undertaking IT projects as instructed by the IT Manager. · Supporting and maintaining Laptops/ Desktops and Printers. · Setting up and configuring new Laptops and Desktops. · Installing authorised software to Laptops and Desktops. · Fault finding to laptops and desktops. · Completing internal user moves including phones. · Patching of network and phones. · maintained. · Setting up and support of mobile phones. · Creating purchase requisitions for IT hardware/ software. · Ensuring licensing for all software purchased is recorded and maintained. · Setting up new users and disabling expired accounts in accordance with HR requirements. · Liaise with third party support organisations for repairs/ replacements. · Prepare and keep up to date any technical documentation as requested. · Create user level training documentation.

Knowledge, Skills & Qualifications

Essential · Knowledge of all windows desktop and server OS · Knowledge of Microsoft products including office · Knowledge of PC and laptop hardware · Windows Domains and Active Directory · Office 365 · SCCM · SharePoint · Networking · Security Best Practises Desirable · Printer Hardware Support · Basic Scripting

Objectives

· Providing assistance and support to the IT Manager. · Providing assistance and support to colleagues in IT-related matters. · Ensuring that a high level of customer service and support is provided.