Total 174 Customer Service job vacancies in M1 1AD

Salary: £25,000 per annum
Holiday: 25 days annual leave + 8 bank holidays

Are you an experienced Administrator or Scheduler looking for your next career move? My client is offering an exciting opportunity to join their Administration team on a full-time, permanent basis.

Responsibilities:

• Provide essential administrative support to the Facilities Teams.
• Collaborate with procurement teams to manage high-volume material orders.
• Schedule work efficiently for teams operating under high demand.
• Perform general administrative duties to ensure smooth operations.

Requirements:

• Immediate availability with proven experience in a fast-paced, high-volume environment.
• Strong administrative skills with proficiency in Microsoft Office and Google Workspace.
• Excellent verbal and written communication skills, particularly via email.
• Ability to commute to the office location as needed.

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

As a Continuing Healthcare Independent Review the post holder will work as part of a dynamic team in delivering an effective service supporting managers and staff across the Continuing Healthcare Team to deliver NHS Englands statutory function to facilitate Independent Reviews of CHC eligibility. If you like what you have read and think you have the skills and experience, we need then don't delay, apply today! We get lots of applications for our roles and so we sometimes have to close our posts early. Don't miss out!

As a Continuing Healthcare Independent Review the post holder will work as part of a dynamic team in delivering an effective service supporting managers and staff across the Continuing Healthcare Teamto deliver NHS England’s statutory function to facilitate Independent Reviews of CHC eligibility.

In particular the post holder will provide and coordinate administrative and secretarial services; including for example, the preparation of agendas and minutes, taking appropriate follow-up action as required. Supporting the team with the management of projects, gathering information and undertaking enquires as and when is necessary for the head of department, teams and the department.

· Provide specialist secretarial/administration support and advice to the teams and/or Sector to support a number of initiatives by:



· Taking telephone calls from members of the public or their representatives either in relation to your own case load or matters for the wider CHC team. To use their initiative when dealing with phone calls and messages.



· Undertaking all administrative duties such as photocopying and prioritising mail and e-mail. Distributing as appropriate.



· Sorting and prioritising all incoming mail and e-mail, distributing as appropriate.



· Coordinate the caseloads to the Independent Chairs, taking account of availability and case complexity and clarify the appropriate type of panel members required



· Monitor that the IRP report is acted upon by the appropriate ICB Accountable Officer and CHC Lead within the appropriate timescale – escalating to the CHC IRP Manager where necessary



· Ensure all urgent and/or confidential communications are received and distributed from/to relevant parties in a timely manner.



· Organising and planning events as directed, providing all necessary supporting in local materials.



· Required to input, monitor and check data produced and required for on-going programmes and projects.



The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:
• Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
• Making the NHS a great place to work, where our people can make a difference and achieve their potential.
• Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
• Optimising the use of digital technology, research, and innovation
• Delivering value for money.

If you would like to know more or require further information, please visit https://www.england.nhs.uk/.

Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.

As a Continuing Healthcare Independent Review the post holder will work as part of a dynamic team in delivering an effective service supporting managers and staff across the Continuing Healthcare Teamto deliver NHS England’s statutory function to facilitate Independent Reviews of CHC eligibility.

If you like what you have read and think you have the skills and experience, we needthendon'tdelay,applytoday!Wegetlotsofapplicationsforourrolesandso we sometimes have to close our posts early.Don't miss out!


This advert closes on Thursday 28 Nov 2024

Learning Support Assistant Role - January 2025

Hays Education are seeking a Learning Support Assistant for an SEN School in Manchester to join their provision team in January 2025. This individual must be passionate and committed to supporting children with Special Educational Needs and Disabilities (SEND). This is a temporary role with the potential to become permanent.

Why Hays?

Hays Education works with an extensive network of schools, providing Learning Support and Teaching Assistants to SEND schools in Manchester and surrounding areas for over 25 years. We offer competitive daily rates of £95 - £115 and access to free online professional development training. You will also join our Hays Refer a Friend Scheme where you could receive £350 for every successful referral. We provide full holiday entitlement and access to exclusive jobs which are not advertised in the public domain.

About You

• Experience working with children and young people with SEND
• A compassionate, nurturing and patient individual
• Strong differentiated communication techniques
• Able to provide tailored support and give structure to students
• The ability to work both independently and effectively in a team
• Enhanced DBS certificate (or be happy to obtain one)
• Overseas Police Clearances (if applicable) and professional reference checks

If you are looking for your next learning support assistant role in January 2025, please contact Amy Fitzgerald at Hays Education to discuss this opportunity further.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Clinical Role: To undertake a range of clinically specific duties appropriate to the delivery of client care. This includes the ability to: ECG recording according to BMG protocol Phlebotomy Spirometry Assisting doctors when fitting iuds and implants Smoking cessation advice Ear syringing Some immunisations Diabetic foot checks Dressings Removal of sutures Doppler assessments Urinalysis Hypertension and Chd management according to BMG protocol INR/ warfarin management according to BMG protocol Processing and management of laboratory samples requested by GPs/nurses Sterilising, cleansing and maintenance of surgical equipment Vaccine/cold chain storage, monitoring and recording Surgical equipment and vaccine re-stocking and stock rotation clearing and re-stocking consulting rooms Preparing and maintaining environments and equipment before, during and after patient care interventions including assisting GPs during the performance of minor operations Assisting in the assessment and surveillance of patients health and well-being Undertaking specific clinical activities for named patients that have been delegated and taught specifically in relation to that individual Take part in telephone monitoring programme for vulnerable patients. Take part in any new projects that may be taken on by BMG in the future, if deemed to be suitable for the HCP role Recognise and take appropriate action when adverse measurements/observations are recorded and ensure the appropriate action is taken in a timely manner Collating information gathered from the CHD checks and ensuring prompt referrals when necessary to a practice GP or specialist nurse. Demonstrate excellent customer care skills at all times by treating clients with dignity, courtesy and respect at all times Recognise and be able to respond appropriately to challenging behaviour Recognise both your own and others level of clinical competence, responsibility and accountability to ensure safe practice, and to take appropriate action when there is a concern Take personal responsibility for keeping up-to-date with new developments and participate in clinical audit when appropriate Act as a role model by upholding and implementing good practice in the workplace, always ensuring the highest standards of evidence based care Report all accidents and incidents in accordance with company policies and procedures Be willing to undertake any training deemed appropriate for the development of the role. Communication & Working Relationships: The post-holder will establish and maintain effective communication pathways with the following : GPs within the practice Nurse Manager Lead Nurse Clinical Practice Nurses Phlebotomists Special Working Conditions: The post-holder will have contact with body fluids ie, wound exudates; urine etc while in clinical practice. The practice operates extended hours on a rota basis and the post holder may be required to work some extended hours shifts. Health and Safety: Ensure all members of staff comply with the Groups health and safety policy Carry out risk assessments to comply with current Health and Safety legislation Ensure any health and safety concerns are reported to the Operations Manager To be aware of and adhere to applicable practice rules, regulations, legislation and procedures, national legislation (Health and Safety, COSHH, Data Protection). Equality and Diversity: The post-holder will support the equality, diversity and rights of patients, carers and colleagues Act in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with group processes and policies and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner that is welcoming, non-judgemental and respects the individuals circumstances, feelings, priorities and rights The details contained in this job description are not exhaustive and may change as the post develops. Governance: Identify and record risks and issues, developing contingency plans with service and contract leads Ensure the PCN is compliant with health and safety policies and procedures to reflect current best practice Ensure that the PCN board and Clinical director adhere to the governance structure as set out in the network agreement Confidentiality: To maintain confidentiality of information acquired in the course of undertaking duties for the practice.

Service Care Solutions are currently working alongside an expanding Law firm based in Greater Manchester. They are seeking a Commercial Property Solicitor to join their team. If you have experience in Commercial Property and are looking for a new challenge, Then this Commercial Property Solicitor role could be the perfect opportunity for you. Please find below further details with regards to this position and assignment.

This role pays a competitive salary of £45,000 - £50,000 annually depending on experience.

Responsibilities:

• Handle your own Commercial Property Caseload from start to completion.
• Handle Property law matters in relation to Corporate support, Acting for lenders and Acquisition and sale of property for development, land promotion, options, conditional contracts and coverage.
• Provide outstanding client care at all times and have a professional approach

About you:

• A qualified Solicitor, Legal Executive or Barrister with 2-5 Years PQE in property law.
• Experienced in managing complex caseloads of Commercial Property matters
• Good understanding of the commercial environment locally.

Benefits:

• Pension Scheme
• Annual Holiday
• Private Health Care
• Hybrid Working

If you or someone that you know would be interested in applying to the Commercial Property Solicitor vacancy, then don't hesitate to get in touch with Aanisah Khan via email, Aanisah.Khan@servicecare.org.uk, or via phone at 01772208969.

We also welcome referrals for this position, where a successful recommendation would be worth £250.

Job OverviewJob PurposeTo provide a welcoming, courteous and polite front of house service in accordance with approved client procedures. To act as local interface between client and onsite staff.

Responsibilities
-Professional FOH service

-Manned reception desk service

-Hostess service - Meet and greet

-Provide a visitors reception service

-Provide security pass inspection.

-Take delivery of post items.

-Receive reports from building users.

-First Aid trained.

-Pass management.

-Lost property.

-Telephony service - answering\re-directing calls.

-Event management support.

-Escorting of visitors if required.

-Information management (i.e. direction finding/orientation for visitors, providing local knowledge on amenities /transport)

Knowledge skills and Experience (Essential)
-Customer care

-Efficient and courteous manner.

-Able to handle difficult customers,

-At least 1 years' experience in FOH operations at a corporate level.

-Professional handling of security entrance requirements.



The following technical competencies are required for the role, with training being provided to the suitable candidate: -

-Previous experience of operating Maximo.

-At least one year's experience of operating a switch board.

-Previous experience of using AV Equipment.

-Mitel telephone system knowledge

-First Aid certificate.

Person
-The ideal candidate will exhibit a customer service focused approach.

-Continuously pursue high standards, embrace change, recognise improvement opportunities, and learn from experience.

-Comply with recognised procedures and systems and strive to deliver the best service possible.

-Able to prioritise workloads and act on own initiative.

-Must have an efficient and courteous manner.

-Good written and spoken communication skills

-Ability to stay calm under pressure.

-Good organisational skills.

-Be discreet and tactful.

-Self-motivated and able to use initiative.

-Confident when using computer and office equipment.



Founded in 1987, Mitie is the UK's leading Facilities Management and Professional Services Company. Our premise is simple: we work to deliver the exceptional, every day.

Across the country, our 77,500 people look after a large, diverse, blue-chip customer base, from banks and retailers, to hospitals, schools and critical government strategic assets.

We take care of our customers' people and buildings, by delivering the basics brilliantly and deploying advanced technology.

We are pioneering the Connected Workspace, using smart analytics to provide valuable insight and deliver efficiencies to create outstanding work environments for customers.

Our culture champions diversity and integrity & trust drives everything we do. Social value is at the heart of our agenda, and we're partnering many of our clients as they strive to do the same.

Learning Support Assistant Roles in Manchester

Are you looking for your next Learning Support Assistant/SEND Teaching Assistant role in Manchester? Are you an enthusiastic and resilient individual with a passion for supporting children and young people with SEND?

Why Hays?

Hays Education works with an extensive network of schools, providing Learning Support Assistants and Teaching Assistants to SEND schools in Manchester and surrounding areas for over 25 years. We offer competitive daily rates of £95 - £115 and access to free online professional development training. You will also join our Hays Refer a Friend Scheme where you could receive £350 for every successful referral. We also provide full holiday entitlement and access to exclusive jobs which are not advertised in the public domain.

About You

• Previous experience working with children and young people with SEND
• An empathetic and patient individual with a passion for supporting students' learning and development
• Excellent communication and interpersonal skills
• Able to provide tailored support and implement behaviour plans
• The ability to work independently and effectively in a team
• Enhanced DBS certificate (or be happy to obtain one)
• Overseas Police Clearances (if applicable) and professional reference checks

If you are looking for your next learning support/SEN teaching assistant role, please email your CV to Amy Fitzgerald at Hays Education.

Alternatively, if this job is not right for you, but you are looking for a new position in Education, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Customer Service Advisor

Salary - £25,110 Potential Bonus of £4,200 per year
Location - Cumbernauld
Hours - Monday to Friday 8:30am - 5pm

This position for the Customer Sales Advisor will see you respond to calls from existing customers who want to order, manage, and request items for them and, if applicable, offer a new product that may suit their needs - Although sales is involved within this role, cold calling is NOT a part of the role.

Duties and Responsibilities

* Take inbound calls and respond to emails in a timely manner
* Make outbound calls to existing customers who haven't been picked up and dealt with in a few months - see if they need any new products
* Support customers by providing solutions - defining new products that may suit their needs - in addition to their existing orders, or sometimes they may be late for normal products, with strategies through which they can contribute to.
* Handle all customer complaints to the best of your ability
* Generate order cost advice/quotes, process orders, and send invoices to customers using the ordering system - this information is managed through an internal process, for which full training will be provided

If you have strong Customer service experience and looking for a new opportunity apply ASAP for immediate consideration.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Hays are hiring for multiple School Receptionist roles across Manchester and Greater Manchester.

Location: Manchester/Greater Manchester

Salary: Competitive

Contract type: Full time, Temporary

Hours: 35, Monday-Friday

The Role:

• Answering and making phone calls
• Communicating effectively with other office staff
• Liaising with parents
• Welcoming visitors in a friendly and professional manner
• Scheduling appointments for students, parents and staff
• Handling ingoing and outgoing mail
• Assisting with administrative duties
• Collaborating effectively with colleagues

Key Skills/Experience:

• Previous experience of the above duties
• Previous experience of working within a school environment, particularly in a school office or reception
• At least one year of receptionist experience
• Knowledge and understanding of key health and safety issues
• A well presented and professional attitude to work

Candidates will have to provide adequate references and will be subject to relevant police checks.
If this role is of interest to you, or if you would like to have a confidential discussion about your career, please get in touch.If this role isn't right for you, but you know someone who would be interested, we have a referral bonus of £350 in shopping vouchers available for successful referrals.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company

This successful organisation based in Manchester city centre is seeking customer service and retentions advisors to join their team.

Your new role

You will be responsible for upselling and retaining customers. Your main method of contact will be via webchat to customers, but you will also be using email and sometimes via phone. You will also be providing customer support, and being their point of contact. You will have a good understanding of the customer and their needs.

What you'll need to succeed

Your previous experience working within a similar sales environment will help you succeed in this role, including experience within upselling. You are able to build up a good relationship with the customer and understand their needs. You are confident and able to show your personality through your service. You have excellent communication skills, written and verbal, and can cope well with a busy environment. You're able to get to the office in Manchester city centre and are also available to work shifts between the hours of 08:00 - 22:00 including some weekends.

What you'll get in return

You will receive a salary of £23,400 plus uncapped commission. You will also have access to a great benefits package including holidays, hybrid working, pension, free parking and more. You will be working for a successful business that offers a lot of opportunity for development.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Are you looking for your next challenge, combining your experience of customer insight and how to embed that into action across the organisation and support decisions being made? Have you got a passion for managing our Contact Centre, giving first class customer service, managing the customer experience and technology supporting our customer travel information? Yes then read on

Our new Head of Customer role will bring your expertise and leadership to develop and deliver at pace, our new customer experience strategy to increase and diversify how people travel across, through and around Greater Manchester. Changing behaviours, so that more people move from the car to bus, tram, walking and cycling, by making the experience better across every touch point.

Who are we?

Transport for Greater Manchester delivers the transport strategy and commitments for Greater Manchester. We keep Greater Manchester moving and thriving, by working with bus, tram and train operators, managing 'Key Routes', making walking and cycling safer, supporting GM's economy, reducing transport related air-pollution and investing for the future. We help keep Greater Manchester a world-class city region!

We're now facing critical challenges. Since Covid, fewer people use public transport. We need to change this by adapting and developing our products and services to better meet the needs of our communities, businesses and commuters. This will help GM to breathe easier, work more effectively and play better whilst giving us the critical revenue needed to keep investing for the future and developing services for today. Greater Manchester is leading the way in public transport, taking buses back under local control and more is planned to improve rail across our city region. There has never been a better time to join TfGM.

Your Role

As our Head of Customer you will be focused on customer strategy, customer culture, customer service, engagement, insight and customer information. You'll need to understand the diversity of our current and potential customers, while engaging politicians, local communities and businesses within TfGM areas. Keeping your eye on other organisations and sectors to ensure that we are always innovating and driving continual improvement and best in class experiences. Your extensive customer strategy experience, putting the customer at the heart of organisations and driving operational and cultural change off the back of insight. You should have demonstrable experience with technology in a customer space and how it can be used to improve the customer experience and save costs. You could come from any sector with high volume/low cost transactions, often based on non-price factors - quality, convenience, comfort, safety, reliability etc, and a smaller range of products or services, with clearly defined competitors, although travel information experience would be an advantage.

For more info see Job Profile below.

What you’ll bring

What you do and how you do it is important whatever type of role you work in at TfGM and even small behaviours and actions can have a really big impact. At TfGM, our behaviours bring to life our values of Deliver, Care and Adapt.

Key experience and skills will include:

Customer strategy experience based on choices around a wide range of non-price related areas (and some price), primarily B2C high volume/low cost transactions.

Managing change in a contact centre, including delivering technology improvements.

Embedding insight across organisations, using evidence, market insight and research.

Excellent relationship and partnership skills, to put the customer at the heart of the organisation.

Experience of customer information, across different channels including printed and digital.

Good experience of a digital offer and using technology to enhance the customer experience and reduce costs.

Travel information knowledge of real time data systems would be an advantage.

A passion for the wider social and economic impact of this role

What we can offer you

A permenant role with a salary of £85,244 - £95,945 per annum depending on skills and experience.

At TfGM we encourage candidates to discuss flexible working options at any stage of the recruitment process.

Our benefits include:

• 28 days holiday per annum (plus bank holidays)
• Flexible and hybrid working options to promote and support a good work/life balance
• Free bus, rail or Metrolink travel to and from work within the Greater Manchester boundary
• Local Government Defined Benefit Pension Scheme which includes life cover of 3x your salary and options to increase your pension contributions
• Commitment to learning and personal development and upskilling with reimbursement of professional fees, where essential to the role
• We promote good physical and mental health and can provide additional support to staff via our employee assistance programme when required

What's next?

If you believe you have the skills and experience required, we’d really like to hear from you. To apply please submit your CV and also provide a covering letter providing clear examples of how your experience meets the requirements of the role, all appointments will be based on merit. Our short-listing process is anonymised, so please do not include your name or contact details on either of these documents. If any personal details are included these will be visible to the hiring manager.

TfGM is proud to be an equal opportunities employer that encourages and celebrates diversity. We want to recruit and retain a workforce that reflects the communities we serve and welcome individuals from all backgrounds by committing to providing a fully inclusive and accessible recruitment process. We will offer support and reasonable adjustments if required and we also have a Guaranteed Assessment Scheme which you can find out more information on here.

For this opportunity, you must be able to prove you have the right to work in the UK - if in doubt please visit the following link Employers' right to work checklist - GOV.UK (www.gov.uk). Please note we are not a licensed sponsor.

Please note we may close the advert early if we receive a high volume of applications.

NOTE TO AGENCIES we will be accepting direct applications only for this role. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral CV.

Role profile

Calculate your take home pay

Use this service to estimate how much Income Tax and National Insurance you should pay for the current tax year.

Plan your public transport journey. Navigate Greater Manchester and beyond with Transport for Greater Manchester’s journey planner and additional travel resources. Plan a journey | Bee Network | Powered by TfGM

We're looking for Support Workers in theDolgellau area. As a Support Worker with Cera you will be playing a fundamental part in improving vulnerable people's lives through the care and support that you provide. You will be supporting people who have varying needs and abilities but include; learning disabilities, complex needs and mental health conditions.

Covering:Dolgellau

Can you make a difference?

Can you make a positive change?

Can you assist individuals to learn new skills and provide new experiences?

Role highlights:

- Shift patterns consist of 12-hour block-pay - days or nights, part-time or full-time, we are flexible on the days you work although some weekend working is essential

- This role requires you to have a driving licence and access to a vehicle for work

- Opportunity to complete either NVQ Level 2 or 3 in Social Care (through work-based learning) and further progression opportunities

Our benefits include:

- Enhanced bank holiday rate

- Holiday pay and pension scheme

- Free DBS/PVG, company mobile phone and uniform provided

- Access to our benefits & discounts platform WeCare, alongside being eligible for the Blue Light Card Scheme - offering you thousands of discounts on high street shopping, your weekly food shop, eating out and family activities.

- Exclusive discounts to help you get on the road including savings on driving lessons, fuel, car insurance, car maintenance, cycle hire and much more

- Enhanced maternity (12 weeks full pay), paternity and parental leave policies

- Wellbeing support - including employee assistance programme, mental health first aiders, healthcare cash plan and free eye tests & contribution to the cost of glasses.

- Extra earnings through our referral scheme Care Friends - £500 per referral

Are you the person who can support individuals to live independently in their own home whilst promoting a safe, healthy and secure living environment? It is your personality that matters most with this role, you will be friendly, patient, able to interact and build relationships and overcome communication barriers, you will be happy to integrate into their lives and help with all aspects of daily living which can even include accompanying them on holidays and at social events! You'll also encourage those you support to build their own social network and interact with families and friends.

A small cohort of our individuals who live in our supported living homes have the capability to lead and live independent lives, your support will help enable them to maintain their independence and live their best life. The role may include elements of personal care.

If you are kind and compassionate, patient and friendly then you will make the perfect support worker - no experience is required and full training is given, we are keen to speak to you.

^In Wales, all social care staff must register with the Social Care Wales (SCW) which incurs an annual fee. You must also work towards achieving a recognised Level 2 or 3 qualification within your first 3 years as a Social Care worker.

Due to the provision of intimate care, our clients have the right to request a carer of a specific sex. This vacancy is restricted for men only.

Package Description:

Together we make a difference, develop and learn, and support each other. Every day with us is different, but our mission remains the same: helping the people we support celebrate along the road to a brighter future.

Whether that’s helping people to live independently, or creating spaces to learn, work and play, you’ll be making sure adults with disabilities or complex health needs have a chance to thrive, right in the heart of their local communities.

We are looking for Bank workers to work across several Children’s Residential Homes across Greater Manchester

The Together Trust is one of the North West’s leading charities, offering individual care, support, and education to hundreds of Children, Young People, and Adults each year. We are a not-for-profit charitable trust, so every penny goes back into benefiting the people that we support.

You will be working in a caring home environment with the wider team under the leadership of the Registered Manager, nurturing, and supporting the young people providing them with all the care, love and support that they would receive as if it was their family home.

Hours: Various Hours – Full flexibility required.

Salary: £12.01 per hour (weekend rate is £15.01 per hour).

Bank Holiday paid at Double Time

Possibility of additional sleep-in payment of £96.

Locations: We have services across Bolton, Salford, Manchester & Stockport

About you...

Are you a student training in the care sector, looking for some paid work experience?

Do you work in care already and are you looking to earn some extra money? Or are you a student or a teacher looking for some work during the holiday?

Or are you new to the care sector and want to get some paid experience?

You will complete our full training induction programme, be given constant support working within our residential homes and be committed to our values and be flexible in your working week. We will give you some great opportunities to learn and grow within your career.

Job Description

Our work wouldn’t be possible without our incredible team of staff and volunteers who are positive role models to the people we support.

The Together Trust is an organisation driven by its values and desire to see meaningful change - the people we support really are at the heart of everything we do.

We want you to grow and develop - so we’ll support you to shape the career that you want to have.

We can’t promise a job with us will be easy. But what we can say is your work will be filled with meaning.

A job at the Together Trust is more than just a job. Together we’ll change lives.

The Together Trust are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. It is a commitment we expect and require from all our staff and volunteers. All Successful applicants will undertake stringent recruitment checks including an enhanced DBS.

This role will require additional mandatory training before you can start. If successful, you will be supported by L&D to complete the training you need.

How it works…..

We are looking to build a team of bank staff to support the children and young people we care for in our residential services.

We have Residential services in Bolton, Salford, Manchester and Stockport, providing short and long-term support for children and young people who have experienced trauma and difficult beginnings, young people with learning disabilities and autism and young people with harmful sexual behaviour.

You will be motivated and flexible, passionate about supporting the people who access our services.

You should have some experience in working within a similar environment or the desire to kick start a career with us.

You will encourage our young people to develop confidence, self-esteem and essential life skills. As part of our team, you will work hard to empower and help them break through barriers and experience a range of varied opportunities and activities and assist permanent staff teams with duties. You will be open to completing personal care as well as general support work.

Working for Together Trust

Every day is different at Together Trust, and you’ll be empowering people to live the best life possible. Plus, you’ll be supported by an understanding team and a charity that values and cares for you.

For more information about the benefits we offer, please see the documents attached below.

We're a Real Living Wage employer

Together Trust has committed to paying all staff a significantly higher wage than the government minimum. By officially registering as a Living Wage employer, we are showing our commitment to our employees, now and in the future.

Apply now!

We welcome applications from those with a right to work in the UK. We do not currently sponsor overseas staff.

We may remove this vacancy prior to the expiry date if a suitable candidate is found therefore early applications are encouraged.

Shortlisting will take place throughout the duration of the advert as we are seeking more than one individual.

An opportunity to join our family where work is a pleasure.

Location: A two-minute stroll from Manchester Piccadilly train station brings you to the door of the luxury 61-bedroom hotel in Manchester city centre, housed in a 19th century textile factory.
This city centre location gives our employees the experience of working in a quality led-hotel in the hustle and bustle of a major city.

SERVICE CHARGE-We pay our team service charge each month! This service charge all goes into one pot, and 100% of that service charge is then shared amongst all the team at the hotel-every penny received is paid out to the team.

Send us a Whatsapp message with FAMILYFIRST to +44 7782 822774 to find out more, chat to us and apply (or apply the normal way, whichever works best for you!)

Hours: Full time or part time – We are flexible and want work to fit your plans too, so let us know what you are looking for

Role: As part or our team, we welcome your passion, natural warmth and humour to ensure our guests have an amazing experience every time. We’re seeking friendly, warm and cheerful individuals who are happy to work together as a team and, importantly, want to have fun. We welcome candidates who are new to the industry as well as experienced ones - what matters most to us is that you have a positive and engaging personality, you are self-motivated and enjoy the buzz and excitement of a busy hotel atmosphere.

To say thank you, we have many perks:

• Competitive pay – We are proud that everyone who joins our group gets a competitive a rate of pay, irrespective of age, plus you get service charge and tips on top.
• Treat yourself once in a while with lots of retail and hospitality perks through our Perkbox platform.
• Excellent discounts across our family of hotels – you will be entitled to 25% off food & beverage in our hotels plus we offer an amazing staff rate of £25 B&B per person across the group & your friends and family get special rates too.
• We understand it’s OK not to be OK, so we offer an externally run confidential helpline for any support you require about anything you might need as part of our Employee Assistance Programme.
• We sustain you physically too, meals when you are on duty are free.
• Everyone can learn and develop - our development pathways are unique to us and are the best in the business.
• We provide lots of opportunity to progress and move up – we have made hundreds of internal promotions, including to General Manager level.
• We like to say a special thank you for every year you are with us - our milestone awards include Champagne, afternoon tea, or dinner for you and someone special. When you reach the big milestones, you receive extra special gifts on top like longer hotel stays, extra days off and a unique gift especially chosen for you.

About our family of hotels

We bring a family of hotels together under one roof, ready to welcome guests with open arms, warm hearts and experiences that are simply memorable.

Each of our hotels are unique, individual, and quirky in personality. Quality is fundamental to everything we do, and it is the simple things that matter. We believe everyone should feel included, special and welcome, and that applies to our team and our guests.

We have very unique hotels in very special locations, from the award winning Gidleigh Park in Devon, the 900-year-old Amberley Castle to our cool city centre Abode Manchester set in a 19th century textile factory, two minutes from Piccadilly train station – to see the whole group, take a look here www.brownswordhotels.co.uk

One click apply to become part of our family that works hard & plays hard too, inspires and supports each other and has a load of fun along the way.