Total 139 Customer Service job vacancies in Macclesfield, SK11 6JL

A Vacancy at Cheshire and Wirral Partnership NHS FoundationTrust.


Are you passionate about making a difference?

We are looking for an enthusiastic and motivated Band 3 Community Clinical Support Worker to join our dynamic Community Mental Health Team. In this role, you'll provide high quality, compassionate care to adults with mental health conditions. You'll work collaboratively with a well established team to deliver personalised treatment plans and provide support to patients and carers as they navigate complex mental health challenges. The role may also involve occasional working with older adults, and their carers, to support the wider goals of the service.

This is a rewarding and fulfilling position, perfect for a dedicated individual looking to advance their career while making a significant difference in the community.

We would welcome informal discussions about the role should you wish to contact us.

With the support of qualified colleagues, the post holder will work with adults experiencing mental health concerns attending to their personal, social and psychological needs. The post holder requires excellent communication skills as their input will be provided both on the phone and in person.



The post holder will:



· Follow care and intervention plans to ensure high standards of care are maintained.

· Work closely and collaboratively with family members of service users and other members of the Multi-disciplinary team.

· Observe and report on any changes in service user’s presentations and seek guidance where appropriate.

· Facilitate and participate in therapeutic activities.

· Educate service users on mental health, self-care and wellbeing.

· Adhere to the organisations policies, procedures and health and safety regulations.

· Participate in ongoing training and development opportunities.



CWP provides health and care services for local people, including mental health, learning disability, community physical health and all-age disability care – including the provision of three GP surgeries.



Our aim is to help people to be the best they can be, adopting a compassionate, person-centred approach to everything we do. We were recently rated as Outstanding for Caring by the Care Quality Commission with a Good rating overall.

We offer a variety of roles at all levels, so whether you are just starting out in your career or looking to use your skills and experience in a new role, CWP is the right employer for you.


CWP are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences.

To support this, we offer up to three weeks induction, dependent on role, with our Prepare to Care programme for all new starters. This aims to give you all the knowledge and guidance to help you grow and flourish with CWP.

We welcome applications from people who have direct experience of accessing our services.

Please download a copy of the job description for full details.

Recruitment selection processes are based on competence (see Person specification)andvalues.



CWP recruits people that can demonstrate the Trust’s Values and Behaviours in their everyday life. Therefore, if you are invited to interview, you will be undertaking a Values Based Interview/Assessment, which explores not only what you do but how and why you do it.



Before applying, we encourage you to review the Trust’s Values and Behaviours which are ‘the 6 Cs’ Communication, Competence, Courage, Care, Compassion and Commitment. The supporting information section in your application should therefore reflect your understanding of the Trust’s Values and associated behaviours. You will be expected to provide us with examples from work experience and/or personal life which demonstrate these values through your behaviour.



An applicant guide to help and support you through your recruitment journey can be accessed at the bottom of this page. Further help and support for completing your application can be accessed via our websitehttps://www.cwp.nhs.uk/completing-application-guidance. If you need any further guidance to help you complete your application, contact our recruitment team via email –cwp.recruitment@nhs.netor by calling 01244 393100.

If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the ‘essential’ criteria described in the person specification for an available position, please answer ‘YES’ to the question: ‘Do you wish to be considered under the Guaranteed Interview Scheme?’

Please inform the team if you have any special support needs to be considered as part of the interview and selection processes.

CWP is proud to be an accredited Veteran Aware organisation helping to provide and share best practice in NHS care for our armed forces community. As a veteran aware organisation, CWP is committed to delivering on the principles of the Armed Force Covenant and has a ‘Silver’ award with the MOD Defence Employer Recognition Scheme (DERS).

The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post and encourages applications from armed forces reservists or cadet force adult volunteers.

Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. You are encouraged to enrol for the DBS Update Service. A small annual fee of £13 per year applies.

New entrants to the NHS will commence on the minimum of the scale stated above.

Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date.

If you experience any technical difficulties or need help when making an application please contact our Recruitment Team on 01244 393100.

Good luck with your application. We hope to welcome you to Team CWP very soon.


This advert closes on Thursday 22 Aug 2024

Proud member of the Disability Confident employer scheme

Company: Service Care Solutions
Trust: Cheshire and Wirral Partnership NHS Foundation Trust
Location: Alderley Low Secure Unit, Chelford Road, Macclesfield SK10 4UJ

Position: Band 5 - Registered Mental Health Nurse
Specialisation: Low-secure autism spectrum disorder & intellectual disability ward

Hours: Rotational basis | Full-time
Pay rates: £21ph | £25ph | £29ph

About Us: Service Care Solutions is a leading healthcare recruitment agency specialising in connecting dedicated healthcare professionals with enriching opportunities.

Role and Responsibilities:

• Management and delivery of care
• Assessment of patient care needs
• Work as part of a multidisciplinary team
• Note taking / report writing

Qualifications and Requirements:

• Nursing degree
• Experience working with adults with a learning disability

Benefits:

• Weekly pay
• Free training
• Fully enhanced DBS check provided free of charge
• Competitive pay rates
• Exceptional referral bonuses
• Specialist consultants offering single point of contact

We offer a £250 bonus for starting a contract with SCS.

Furthermore, if you know anyone looking for work and you refer them across, we offer a £250 referral bonus per person.

If this role is of interest to you, please respond to this advert with an up-to-date copy of your CV, contacting Chloe on 01772 208963 or chloe.akeroyd@servicecare.org.uk

Please read the attached Applicant Pack prior to completing your application form to find out more information. Please download a copy of the Job Description and Person Specification located under the Supporting documents heading to read more about the advertised role. As part of making your application we encourage you to review the Trusts Careers webpage www.careersateastcheshire.nhs.uk for more information about working for East Cheshire NHS Trust. We are an equal opportunities employer and welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion. The Trust is a Disability Confident Leader and as such, applicants with disabilities will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification). Applicants are advised to apply early as we reserve the right to close the advert prior to the advertised closing date should we receive a large number of applications. We look forward to receiving your application

For genuine occupational requirements we require female candidates for this client. Our client leads an active lifestyle, therefore a successful applicant will hold a full clean UK drivers’ licence to support their independence. Would you like to do live in care, staying within the Macclesfield / Liverpool area? Would you like a job where you work an assignment for 2 + weeks and then have a break? Would you like a rewarding role in which you can support a client one to one in their own home / at university? Come and join one of the UK's largest providers of complex care. Within the Care in the Home division, we support clients with spinal cord injury to live independently in their own homes. We'd like you to join us as a Live In Support Worker to support our brand new female client who lives between Prestbury / Liverpool University. Meet the client: Our female client is enrolled to study computer science at Liverpool University, starting in September. Our client requires a female driver to support with transport to university and to travel home at weekends. You would be required to assist our client on holidays, as our client likes to travel to hot countries numerous times per year. Nigerian food is a big part of our clients culture, so a support worker who is willing to help out with cooking would be an advantage. Our client likes to maintain her independence and spend time with friends, so someone who is sociable will be desirable. What you'll be doing: This role is to support our brand new female client who has a spinal cord injury. This will involve supporting with personal care, moving and handling, driving her vehicle and domestic duties including supporting with cooking. This will involve living with her either in her home in Prestbury, or at her university accommodation in Liverpool during term time. Our client may go home for weekends. You will be required to drive our client's vehicle to take her between her home and university. Therefore you must hold a full UK drivers licence. When you'll be working: We are looking for a regular team member to work permanently with our client Assignment length 2 weeks at a time Assignments and breaks will be planned in advance What you'll have: Full clean UK drivers licence Kind and caring nature Flexibility & reliability – continuity of care is imperative for our clients Good communication skills What to look forward to: £138 per day Accrued holiday pay A Nest Personal Pension account Full specialist training We recognise outstanding Active Behaviours via the Active Awards programme Refer a Friend Scheme and earn yourself up to £1500 by recommending someone you know ……and, of course, the support and guidance of our qualified clinical and business leadership teams so that you can really develop your career with Active Care Group Active Care Group is an Equal Opportunities Employer. However due to the nature of the position there is a Genuine Occupational Requirement to recruit female Personal Healthcare Assistant

BEHAVIOUR SUPPORT WORKER - Macclesfield

Are you looking for work in the Education sector?

Are you looking for work in Macclesfield?

Do you have a passion for working with children with SEMH (social, emotional, mental health needs)?

Are you strong with positive behaviour management?

We are currently looking for a Behaviour Support Assistant in Macclesfield to deliver person centred support to individuals who present high levels of complex needs and challenging behaviours associated with learning disabilities, autistic spectrum conditions and mental health problems.

You will be working in a school and supporting children and young people who need 1:1 support for multiple reasons, such as:

Looked after children
Anxiety
Exclusion
Speech and language difficulties
Physical and mental health issues, disabilities and learning difficulties

You must have:

Some experience working with children and young people who display challenging behaviour
Experience of de-escalation training would be advantageous
The school would also consider candidates from youth work backgrounds, or similar roles
Confidence to make decisions
Excellent communication and the ability to build positive relationships with the students
Empathy and understanding
Willingness to enhance skills with professional training and development
A full drving licence and access to a vehicle

This is a great opportunity, to help enrich and develop vulnerable young people's lives. You will be working with an excellent team and joining a fantastic school where you can make a difference, playing a key role in the development of students.

TO BE ELIGIBLE FOR THIS ROLE THROUGH PROSPERO TEACHING, YOU MUST:

Hold Right to Work in the UK
Hold an enhanced child & adult barred list DBS certificate registered with the online update service or be willing to process a new application
Provide two professional child related references that cover the last two years

If you would like to be considered for this role, please apply with a copy of your up to date CV. Unfortunately, only shortlisted candidates will be contacted.

For genuine occupational requirements we require female candidates for this client.

Our client leads an active lifestyle, therefore a successful applicant will hold a full clean UK drivers’ licence to support their independence.



Would you like to do live in care, staying within the Macclesfield / Liverpool area?

Would you like a job where you work an assignment for 2 + weeks and then have a break?

Would you like a rewarding role in which you can support a client one to one in their own home / at university?


Come and join one of the UK's largest providers of complex care.

Within the Care in the Home division, we support clients with spinal cord injury to live independently in their own homes.

We'd like you to join us as a Live In Support Worker to support our brand new female client who lives between Prestbury / Liverpool University.



Meet the client:

Our female client is enrolled to study computer science at Liverpool University, starting in September. Our client requires a female driver to support with transport to university and to travel home at weekends. You would be required to assist our client on holidays, as our client likes to travel to hot countries numerous times per year.

Nigerian food is a big part of our clients culture, so a support worker who is willing to help out with cooking would be an advantage.

Our client likes to maintain her independence and spend time with friends, so someone who is sociable will be desirable.



What you'll be doing:

This role is to support our brand new female client who has a spinal cord injury. This will involve supporting with personal care, moving and handling, driving her vehicle and domestic duties including supporting with cooking.

This will involve living with her either in her home in Prestbury, or at her university accommodation in Liverpool during term time. Our client may go home for weekends.

You will be required to drive our client's vehicle to take her between her home and university. Therefore you must hold a full UK drivers licence.




When you'll be working:

We are looking for a regular team member to work permanently with our client
Assignment length 2 weeks at a time
Assignments and breaks will be planned in advance


What you'll have:

Full clean UK drivers licence
Kind and caring nature
Flexibility & reliability – continuity of care is imperative for our clients
Good communication skills


What to look forward to:

£138 per day
Accrued holiday pay
A Nest Personal Pension account
Full specialist training
We recognise outstanding Active Behaviours via the Active Awards programme
Refer a Friend Scheme and earn yourself up to £1500 by recommending someone you know
……and, of course, the support and guidance of our qualified clinical and business leadership teams so that you can really develop your career with Active Care Group




Active Care Group is an Equal Opportunities Employer. However due to the nature of the position there is a Genuine Occupational Requirement to recruit female Personal Healthcare Assistant

About the Role

We are only able to accept applicants who have the right to work in the uk and live within a commutable distance to the location of the job role.

As a Kitchen Assistant, you will be experienced with food preparation and catering in accordance with Health and Safety and Food Standard regulations. Monitor and maintain kitchen cleaning schedules ensuring that all areas of the kitchen are immaculately clean; including the washing up of crockery and utensils when required.

"Become a Key worker and make a difference"

In return for all of this you will receive a competitive salary package plus:

• Simply Health – company funded, providing cashback for prescriptions, optical and dental costs 24/7 virtual GP access plus more for you and up to 4 children*
• Early Pay – Access to earned pay prior to payday
• Benefits platform – discounts across multiple retailers, leisure providers, hospitality etc.
• An exclusive discount on Tastecard - dine out with up to 50% off total food bill
• Free criminal record checks
• Pension Scheme with Nest
• Flexible working patterns
• Cycle to work scheme**
• Recommend a friend – up to £750
• Service recognition
• Training support and development opportunities
• Employee Assistance Programme
• Wellbeing support
• Discounted gym membership

*Benefits require completion of a 12-week probationary period before they can be accessed.

**Benefit subject to deduction not taking colleague below National Living Wage

About You;

• Able to demonstrate an ability to manage pressure, prioritise tasks and communicate effectively at all levels.
• Acting as the link between the main kitchen and our residents
• Assisting the chefs to plate meals, prepare food trolleys and ensure all preparation areas are kept clean and tidy
• Genuine interest in working in a care home environment.
• Previous experience working in a Care Home environment is desirable but not essential.
• A committed and organised approach.
• A confident communicator with excellent verbal and written communication skills.
• Flexible to work shifts.

If you would like to use your experience and people skills in an organisation that provides the best quality care you’d expect for your loved ones, then MMCG is a rewarding place to be.

Hope Green Residential Home

Hope Green is located on the edge of the village of Poynton and is conveniently located close to junction 1 of the M60 motorway. Local shops, library, hairdressers, surgery, pharmacy and public house are all within walking distance. Hope Green Residential Home was originally built in the late 18th century and has been used as a care home since 1990. The home has been extended and refurbished to provide accommodation for 52 residents in luxury surroundings. All rooms are fully carpeted and decorated to a high standard and have a nurse call system, fire detection and bedroom furniture. Carers encourage residents to bring small items of furniture to personalise their room. Hope Green now boasts three lounge areas, three dining rooms, a hairdressing salon and full assisted bathrooms. Residents can enjoy the well maintained garden with its large secluded patio and separate sun lounge. Within the extension, residents can enjoy the garden with bi-folding doors, bringing the outside in. Parking is available for up to 25 cars.

Proud member of the Disability Confident employer scheme

Job Description

Deputy Manager

This company is seeking a highly motivated and experienced Deputy Manager to work in their residential childcare setting. The successful candidate will be responsible for providing guidance and support to all residential workers and ensuring the welfare and care of each child.

Responsibilities:

• Supervising staff and leading shifts
• Ensuring placement plans are followed
• Developing and implementing policies and procedures
• Conducting risk assessments
• Supporting education and training for children and young people

Requirements:

• NVQ Level 3 Residential Childcare
• Minimum of 3 years experience in Residential Childcare and working with young people
• Strong leadership and communication skills
• Commitment to making a difference in children's lives

Qualities:

• Ability to work under pressure and meet deadlines
• Excellent problem-solving skills
• Flexible and adaptable to changing situations
• Passionate about improving the lives of children and young people

Benefits:

• Great work/life balance with flexible rota pattern
• Opportunities for training and progression
• Working in a rewarding and fulfilling environment

About this company:

This company is a leading provider of residential childcare services. They understand that a child's emotional development can depend on their age, ability and experience, but most importantly on the access to a significant person in their life. As a Deputy Manager, you will have the opportunity to make a huge difference within a child's life, helping them to overcome any difficulties or disadvantages they may face and allowing them to strengthen their future.

APPLY NOW - Send your CV to John… John.deane@servicecare.org.uk

Why Service Care Solutions?

• A Dedicated consultant specific to your area of work with up to date knowledge on markets and new positions.
• We operate nationwide working with both public and private domains.
• All Compliance paid for including DBS and Social Work registration.
• We operate 3 payrolls per week
• Bring your Job to us bonus of £250
• Refer a friend Bonus of £250

Please download a copy of the Job Description and Person Specification located under the Supporting documents heading to read more about the advertised role. Please read the attached Applicant Pack prior to completing your application form to find out more information. As part of making your application we encourage you to review the Trusts Careers webpage www.careersateastcheshire.nhs.uk for more information about working for East Cheshire NHS Trust. We are an equal opportunities employer and welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion. The Trust is a Disability Confident Leader and as such, applicants with disabilities will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification). Applicants are advised to apply early as we reserve the right to close the advert prior to the advertised closing date should we receive a large number of applications. We look forward to receiving your application.

Please download a copy of the Job Description and Person Specification located under the Supporting documents heading to read more about the advertised role. Please read the attached Applicant Pack prior to completing your application form to find out more information. As part of making your application we encourage you to review the Trusts Careers webpage www.careersateastcheshire.nhs.uk for more information about working for East Cheshire NHS Trust. We are an equal opportunities employer and welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion. The Trust is a Disability Confident Leader and as such, applicants with disabilities will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification). Applicants are advised to apply early as we reserve the right to close the advert prior to the advertised closing date should we receive a large number of applications. We look forward to receiving your application.

Receptionist - Macclesfield North Premier Inn


Come and be a Receptionist at Premier Inn in Macclesfield. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment you check them in - be it a warm smile or joining up with the housekeeping team to get rooms perfect.


PAY RATE: Up to £11.79per hour


CONTRACT TYPE: Permanent - we don't do zero hours contracts!



HOURS: 16 hours a week over 2 days - guaranteed hours to plan your week around. Including weekends & night covers when required


LOCATION: Macclesfield North Premier Inn, Tytherington Business Park, Springwood Way, Tytherington, Bollington, Macclesfield SK10 2XA


Why you'll love it here: 



Training and support: We've got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business.
Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants
Pension and saving schemes: Company pension and save as you earn scheme
Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more
Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us





What you'll do: Join our team at Macclesfield North Premier Innas a Receptionist, and use your passion for customer service to its full potential. Be part of the UK's leading hospitality business, Whitbread.

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Duty Manager – Leys Leisure Centre
Oxford, OX4 6JL
Full time, 40 hours per week, mixture of early, late and weekend shifts
Up to £27,040.00 per annum + excellent benefits 
  

Here at Oxford Leisure Trust our goal is to encourage active, healthy lifestyles in an environment that is safe, warm, clean, friendly and fun. To be the destination of choice for being part of an active community, whilst helping you to make MORE of every day’. To deliver those services takes an enthusiastic and customer focused team
- and right now we are looking to recruit for a Duty Manager to join our team.  
In the role of the Duty Manager, you will manage all aspects of the facility through the hours of operation, ensuring all activities are delivered to a high standard with safety and customer service as high priority.
 
The role will involve a high level of customer interaction with high profile sport’s governing bodies other commercial and corporate organisations, as well as the deployment and supervision of the operational team, always maintaining critical operational cover across the site and managing cash handling processes.
 
In addition, the role will involve assisting the line manager or leading on contractual compliance documents/practices, taking charge, and responding in the event of any emergency situations, ensuring the smooth running of all site operations.
 
We share your passion for leisure, and we will offer a safe, fun, and professional working environment with excellent development opportunities.  You will also receive free gym membership for you and a family member across our fantastic leisure centres! 
  
Serco manages these facilities on a day-to-day basis on behalf of the Trust. 
  

About You
The successful candidate will be a passionate and enthusiastic individual who like the members of staff at Oxford, pride and strive to give the best service possible for those who visit the centre and go the extra mile for customers when needed.
 
To be considered for this role we are looking to hear from candidates who have prior experience and confidence in leading a team by example and working face to face with customers, preferably in the Leisure industry.
 
It is desirable that you hold first aid at work certificate, however this is not essential as full training will be provided.
 
If you feel like you meet the above criteria and want to work in a challenging and varied role, please apply today. 
  

Why Serco    
Meaningful and vital work: Working within Leisure means that you’ll play a critical role in ensuring that the communities we serve receive exceptional service and you’ll help to provide our local communities with a safe and fun environment to stay healthy and connected to others.  
  
A world of opportunity: It takes a diverse team to support our Leisure business and we’re big on internal progression. So, whether you specialise your skills, undertake additional training or progress into senior management you’ll find all the opportunity you need to evolve your career.  
  
Great people: Our staff are dedicated to providing the best possible service for our customers and we welcome those who take similar pride in their work.  
  
  
What we offer:

- Free membership at the Centre, plus heavily discounted use of classes and facilities.
- Free safeguarding training and DBS checks
- Excellent Development and Training Opportunities with our in-house Aquatic Training Academy
- 6% employer matched pension contribution
- 21 days annual leave (Pro rata for part time) + Public Holidays
- Life assurance up to 2x base salary
- For all Leisure benefits please see Employee Benefits (moreleisure.com)



#leisurejobs

Serco/Serco Leisure Operating Limited are appointed as the Trust’s Managing Agents. We manage the recruitment process and the Trust’s employees in the delivery of the service on their behalf. The Trust is committed to equal opportunities and requests any potential applicant to contact the Recruitment Team on 0345 010 4000 as soon as possible if an applicant has any additional queries, requirements or will need additional time in submitting an application. Applicants should be aware that in line with the company’s policy, employees will have a DBS check where appropriate.

*Google Chrome is the preferred browser to access Serco careers website*

Proud member of the Disability Confident employer scheme

Join Our Team as aSpecialistSupport Worker! We require applicants to have a FULL UK driving license for a minumum of 2 years. Are you a confident Specialist Support Worker driven by a passion for delivering exceptional care in a specialist enhanced support environment? At Broughton Lodge, we value your dedication and even offer an additional£100 per month for your travel! About Us Youll work42 hours a weekdays only, making a profound difference in the lives of adults with autism and learning disabilities at Broughton Lodge, a specialist enhanced residential service for individuals who may present challenging behaviors. Shift Pattern: Days (8 am - 8 pm) Week 1: 4 days on, 3 days off Week 2: 3 days on, 4 days off Why Choose Cygnet? Beyond pension schemes and professional development, we provide perks that enhance your life inside and outside of work. Enjoy shopping, travel, and leisure discounts, along with healthcare and financial benefits. Join us for excellent career prospects and the satisfaction of making a daily difference. Your Responsibilities Offer enhanced care with a flexible learning approach Deliver specialist support interventions alongside a clinical team Provide guidance and emotional support Adapt help to individuals specific needs Assist with medical and welfare needs Report on medical and welfare needs as required Safeguard the most vulnerable in society Maintain a safe, clean environment for all Why Cygnet? Well Offer You Opportunities for further learning via our excellent apprenticeship scheme Flexible working with overtime options Travel expense bonus of £100 per month (pro rata) Regular coaching and appraisal Expert supervision and peer support Employee discount savings and Cycle to Work scheme Recruitment referrals You Are Genuinely driven to make a real difference An excellent communicator and team player Sensitive and intuitive, fostering trust and stimulation Passionate about empowering and supporting service user independence Excited about our recruitment referral bonus scheme and internal service incentives Eager to enhance your skills in a specialist enhanced care environment with a clear career progression plan Ready to contribute to an open, transparent, and expressive staff culture where you lead your team Successful candidates must undergo an enhanced DBS check. Join Cygnet Cygnet has been providing high-quality specialist mental health services for over 30 years. Here, youll have the chance to make a real impact on patients, service users, and their families. Ready to embark on a rewarding career journey while making a significant impact every day? Apply now and become a vital part of the Cygnet family

Location: Macclesfield

Since 1989, we've supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home.

Helping Hands is the nation's most widely rated home care provider and the only one to be endorsed as a Centre of Excellence by Skills for Care. We have over 150 branches across England and Wales and we're now looking for Registered Care Managers who are as passionate about what they do as we are to join our team.

Working for Helping Hands is like owning your own Domiciliary Care company but with the support of a nationally recognised and well-respected brand. As a Registered Care Manager you will have the flexibility to make decisions that put the quality of life of your customers and Carers first

Main Responsibilities

• Day-to-day management of the branch to ensure that it is efficient, profitable and provides the highest standard of care to all customers.
• Holding the CQC/CIW registration for the branch and ensure that it operates within CQC/CIW guidelines.
• Maintain and grow carer numbers by actively recruiting new team members and guiding them through the recruitment process.
• Actively seek new business opportunities and support the commercial growth of the branch.
• Regularly review the operation of the branch to ensure that all customer needs are met.
• Ensure that all policies and procedures are communicated and implemented effectively within the branch.
• Support branch staff and carers with their training and development.

About You

To be successful in this role you'll need to have a level 5 NVQ in Management in care or be willing to work towards achieving this. Additionally, you'll need to have knowledge of regulatory requirements and best practice in line with CQC/CIW guidance and experience of working within the care sector at management level. You'll also need to have a full UK driving licence and access to your own vehicle.

Benefits

• Career progression opportunities
• 23 days annual leave, rising to 25 after 2 years of service
• Blue Light Card offering discounts from business and services
• Access to our employee assistance programme
• Support to complete nationally recognised qualifications
• Refer a friend scheme
• Bonus scheme
• Annual salary review

Helping Hands is committed to promoting a diverse and inclusive workforce as we believe this develops a comfortable working environment for all our staff. All applications will be treated fairly in line with our Equality and Diversity Policy.

2nd Line IT Support Engineer required for a growing IT Support business based in Macclesfield. The 2nd Line Support Technician will focus on escalated support cases. The successful person will have been in IT support for at least a couple of years and will have a genuine passion for tech and customer service. You will need to drive and have access to a vehicle for work purposes as this role will involve on site customer visits across the North West. You must be confident supporting Microsoft Office 365 and desktop support and have an understanding of server and client set ups, along with TCP/IP Networking principles for troubleshooting purposes.
Salary will be circa £30k, dependent upon experience, and the business offer enhanced holidays and free parking.


What will you be doing as a 2nd Line Support Engineer?

• As a 2nd Line Support Engineer, you will support managed services clients by resolving hardware, software, and network issues
• You will interact directly with clients to ensure minimal disruption to their business operations, maintaining high-quality IT support services and fostering trust and reliability
• You will handle queries and problems across technologies such as Microsoft 365, network issues, virtual machines, remote desktop, Windows Server, and internet connectivity
• Office 365 user management
• Desktop/server troubleshooting and support
• Resolving complex tickets in a timely manner
• Maintain accurate issue tracking
• Deliver high-quality customer service and follow-up
• Diagnose and resolve technical issues quickly
• Conduct client site visits
• Document solutions to build an IT knowledge base

We would LOVE to hear from you if you have the following skills and experience:

• Proven experience working within an IT support role, preferably at 2nd line level
• Must be confident supporting Microsoft Office 365 and desktop support
• Understanding of server and client set ups
• Understanding of TCP/IP Networking principles for troubleshooting purposes
• Experience in using remote access tools
• Must have excellent technical knowledge or PCs and desktop hardware
• You must be a driver for this role, with access to a vehicle for work purposes
• Excellent communication and organisational skills
• Passion to provide excellent customer service and enjoy on site visits with clients

What will you get in return for your work as a 2nd Line Support Engineer?

• Salary of circa £30,000pa, depending on experience
• 25 days holiday + bank holidays
• Free Parking
• Perkbox
• Excellent career progression available

If this sounds like a role you will LOVE, please send your CV today!


We aim to respond to all successful applications within 2 days. If you haven't been contacted within 2 days your application has been unsuccessful. Please check our Website and apply directly for any other suitable positions you see. We apologise that we are unable to contact everyone in person and thank you for your interest.

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