Total 14 Customer Service job vacancies in Maidenhead, SL6 8LP

We're looking for a kind, compassionate and resilient Support Worker to join our Young People service in Maidenhead.

£24,960.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel valued? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Support Workers will provide support to customers to help them develop the life skills they require to live independently. Support workers must monitor and assess the needs of the customers and provide creative and tailored person centred support to help them achieve their goals and aspirations.

Support workers will work closely with statutory children's services and other external agencies to best support customers to promote social inclusion and teach independent living skills. Support workers will empower and encourage customers to maximise their skills and choices.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

- Building supportive, trusting relationships with customers
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Supporting key customers to set personalised goals in the form of a Support Plan
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Proactively manage risk and safety both in and outside of their physical living environment
- Providing support with daily living activities, including practical assistance where skills are not yet developed, to ensure that customers enjoy a high quality of accommodation
- Proactive development of links with local statutory and voluntary organisations to provide a range of engagement opportunities for customers in the community
- Involving customers in the design, development and delivery of the service
- Empowering customers to ensure they receive the service and benefits they are entitled to

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:

- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- Open to feedback and self development
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviours
- Understanding of mental health difficulties and therapeutic methods of support: Mental health difficulties include depression, anxiety, ADHD, personality disorder and psychosis

What you'll bring:

Essential:

- NVQ Level 2 or equivalent experience in the social care/charity sector

Desirable:

- Experience working with care leavers
- Experience working with those displaying mental health difficulties
- Experience using therapeutic models of support

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for the full Job decription

Primary Purpose of RoleThe role of the rehabilitation assistant is integral to the service and vital in enabling the service to support those that wish to remain at home for end of life care, prevent hospital admission and enable residents to leave hospital earlier to continue rehabilitation and recovery at home. The role is supported by a team of therapists guiding and educating in the delivery of physiotherapy and occupation therapy programmes. Responsibilities include; To deliver safe and skilled person centred support to residents of RBWM in their own homes. This can include personal care, meal preparation, medications and rehabilitation programmes. To provide detailed feedback to the therapy team/service coordinators and duty officers to enable the rehabilitation plans to be reviewed and updated as the service user progresses back to independence, the service provides equipment to allow the team to manage this. To report any deterioration and or changes in condition to enable appropriate medical interventions to take place, this may include liaising with district nurses, GPs, social workers and other allied health professionals. To confidently use initiative and decision-making skills in order to keep the service users safe and free from harm in the community. To participate fully in weekly and monthly team meetings, supervision and appraisal process. To work with families and carers to explain, and support them to understand, the rehabilitation process. Please refer to the attached Job Description for further detail of duties and responsibilities.

The Windsor Forest Group is looking for an Animal Centre Lead Technician to join our BCA team.

Animal Centre Lead Technician

The Animal Centre Lead Technician is expected to work alongside the Animal Centre Manager (ACM) and Deputy Manager (DM) to ensure the day-to-day safe and efficient running on the animal centre ensuring high standards of animal welfare and animal husbandry are carried out daily for all the animals across the centre and that accurate records are kept.

For further details on this role please refer to the attached job description/person specification.

About Us

The Windsor Forest Colleges Group (TWFCG) is a leading education provider in the South-East. Our staff work across 4 main campuses at slough and Langley, Windsor, Strodes-Egham and Berkshire College of Agriculture-Maidenhead. Our teams place the learner at the heart of all we do and in our state-of-the-art learning environments we are proud to deliver education and training to a diverse group of students and businesses each year.

Our staff benefit from:

- Support roles enjoy 30 days annual leave plus bank holidays

- Career progression opportunities for ambitious staff

- Access to a wide range of subsidised leisure courses

- Access to excellent defined benefit pension schemes

- Free on-site parking at all sites

- Cycle to Work Scheme

- Family friendly policies to support Work Life Balance

- On-site Coffee Shop & Cafeteria

- Various health & wellbeing benefits including discounted gym memberships, confidential staff counselling and discounted hair and beauty treatments at The Salon at slough and Langley College

Please be advised that the vacancy will close on Thursday 28th November 2024.

Interviews dates to be confirmed.

To apply please visit our careers page and complete the online application form.

Please ensure you pay particular attention to the supporting statement of the online application form making sure to include details of how you meet each of the essential criteria listed on the person specification.

*Applications will be shortlisted on a rolling basis and we reserve the right to interview and appoint before this closing date. We therefore encourage you to apply at the earliest opportunity to avoid disappointment.

The College is committed to safeguarding and promoting the welfare of children and young people and expects all its staff to share this commitment. Successful applicants will be required to undergo an enhanced DBS and Barred List check along with other legally required checks which are an essential part of the safeguarding process.

The Windsor Forest Group is looking for an Animal Centre & Education Manager to join their BCA team.Animal Centre & Education ManagerThe role requires taking overall responsibility for the efficient and effective operation of the animal centre, implementing strategies to drive the centre forward in alignment with industry standards, and maintaining relevant licenses and permits. It also involves ensuring that the animal centre is responsive to the curriculum's needs and effectively planned and designed to provide an outstanding experience for learners. Additionally, the role involves effectively leading and managing a team of staff to meet strategic, operational, and financial targets.For further details on this role please refer to the attached job description/person specification.About UsThe Windsor Forest Colleges Group (TWFCG) is a leading education provider in the South-East. Our staff work across 4 main campuses at slough and Langley, Windsor, Strodes-Egham and Berkshire College of Agriculture-Maidenhead. Our teams place the learner at the heart of all we do and in our state-of-the-art learning environments we are proud to deliver education and training to a diverse group of students and businesses each year.Our staff benefit from:- Support roles enjoy 30 days annual leave plus bank holidays- Career progression opportunities for ambitious staff- Access to a wide range of subsidised leisure courses- Access to excellent defined benefit pension schemes- Free on-site parking at all sites- Cycle to Work Scheme- Family friendly policies to support Work Life Balance- On-site Coffee Shop & Cafeteria - Various health & wellbeing benefits including discounted gym memberships, confidential staff counselling and discounted hair and beauty treatments at The Salon at slough and Langley CollegePlease be advised that the vacancy will close on Thursday 28th November 2024.Interviews dates to be confirmed.To apply please visit our careers page and complete the online application form.Please ensure you pay particular attention to the supporting statement of the online application form making sure to include details of how you meet each of the essential criteria listed on the person specification.*Applications will be shortlisted on a rolling basis and we reserve the right to interview and appoint before this closing date. We therefore encourage you to apply at the earliest opportunity to avoid disappointment.The College is committed to safeguarding and promoting the welfare of children and young people and expects all its staff to share this commitment. Successful applicants will be required to undergo an enhanced DBS and Barred List check along with other legally required checks which are an essential part of the safeguarding process.

The Windsor Forest Group is looking for an Animal Centre Lead Technician to join our BCA team.Animal Centre Lead TechnicianThe Animal Centre Lead Technician is expected to work alongside the Animal Centre Manager (ACM) and Deputy Manager (DM) to ensure the day-to-day safe and efficient running on the animal centre ensuring high standards of animal welfare and animal husbandry are carried out daily for all the animals across the centre and that accurate records are kept.For further details on this role please refer to the attached job description/person specification.About UsThe Windsor Forest Colleges Group (TWFCG) is a leading education provider in the South-East. Our staff work across 4 main campuses at slough and Langley, Windsor, Strodes-Egham and Berkshire College of Agriculture-Maidenhead. Our teams place the learner at the heart of all we do and in our state-of-the-art learning environments we are proud to deliver education and training to a diverse group of students and businesses each year.Our staff benefit from:- Support roles enjoy 30 days annual leave plus bank holidays- Career progression opportunities for ambitious staff- Access to a wide range of subsidised leisure courses- Access to excellent defined benefit pension schemes- Free on-site parking at all sites- Cycle to Work Scheme- Family friendly policies to support Work Life Balance- On-site Coffee Shop & Cafeteria - Various health & wellbeing benefits including discounted gym memberships, confidential staff counselling and discounted hair and beauty treatments at The Salon at slough and Langley CollegePlease be advised that the vacancy will close on Thursday 28th November 2024.Interviews dates to be confirmed.To apply please visit our careers page and complete the online application form.Please ensure you pay particular attention to the supporting statement of the online application form making sure to include details of how you meet each of the essential criteria listed on the person specification.*Applications will be shortlisted on a rolling basis and we reserve the right to interview and appoint before this closing date. We therefore encourage you to apply at the earliest opportunity to avoid disappointment.The College is committed to safeguarding and promoting the welfare of children and young people and expects all its staff to share this commitment. Successful applicants will be required to undergo an enhanced DBS and Barred List check along with other legally required checks which are an essential part of the safeguarding process.

A privately owned company within the facilities management industry are looking for a General Building Services Engineer to work within the Maidenhead, M3 /M4 corridor region on a variety of contracts.

This is a fantastic full time, permanent opportunity to join a facilities management company, who boast a fantastic client base, with an unparalleled breadth and depth of technical expertise in the built environment.

Building Services Engineer Criteria:
- NVQ or Apprenticeship Served is desirable
- Knowledge of AC / AHUs / pumps / motors / generators /L8 awareness etc.
- Commercial Gas (Desirable but not essential)
- F-Gas (Desirable but not essential)
- Ideally have NEBOSH or similar H&S qualifications

Salary & Benefits:
- Circa £40,000 DOE
- 21 days AL plus bank holidays
- Van and Fuel card
- Overtime
- Ongoing Training
- Company Pension Scheme + More

Should you wish to apply or learn more about this opportunity, please contact Alex on 07442070998 or email your CV to alexhaynes@oneway.co.uk

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Full job description
For this particular role we can only consider candidates who have the right to live and work in the UK. Please ensure you have the right to live and work in the UK before applying.
Job title: RMN or RGN
Rate Of Pay: £21 an hour
Work pattern: Full time, permanent role. 40 hours per week, on call provisions on a rota basis.
Working as a RMN/RGN at a Private Independent Hospital in Maidenhead, your duties will include the following:

Information about the Role:

• Assess patient health problems and needs, develop and implement nursing care plans, and maintain medical records. Administer nursing care to ill, injured, and long term service users.
• Behave professionally and discreetly at all times and in line with the Nursing and Midwifery Council (NMC) Code. 
• Be competent and confident in managing people with long term health conditions. 
• Assess, diagnose, plan, implement and evaluate interventions/treatments for service users  with complex needs. 
• Proactively identify, diagnose and manage treatment plans for service users (as appropriate). 
• Prioritise health problems and intervene appropriately to assist service users in complex,  
• urgent or emergency situations, including initiation of effective emergency care. 
• Recognise and work within own competence level 
• Produce accurate, contemporaneous, and complete records of service user interaction and consultation, consistent with legislation, policies and procedures. 
• Support, manage and guide support workers on a daily basis. 
• Continual personal development to develop oneself and the role. 

Necessary Experience or Qualifications:

Someone who has a real passion for caring and helping people.

• Hold a valid NMC Pin
• Ability to work on shift/rota pattern.
• Have the right to the work in the UK
• Minimum 2 years experience in a health care/ mental health setting.

Information about the Service:

The services have a dual purpose whereby Mental Health regulated activities run parallel to a Nursing Home environment and the services cater for the needs of both genders. The accommodation is inclusive of 18 dual registered beds for nursing care, 42 nursing care and long term rehabilitation beds and 32 short term rehabilitation beds. The clinical team also provides Outreach and Community services. All accommodation is provided in spacious rooms which are all en-suite with television lounges, dining areas and personal care facilities. All rooms have lockable doors, storage space and lockable cabinets for personal effects or self-administering medication.

Job title: Ward Manager
Rate Of Pay: Up to £60,000 Per Year

Information about the Role:
The services have a dual purpose whereby Mental Health regulated activities run parallel to a Nursing Home environment and the services cater for the needs of both genders. The accommodation is inclusive of 18 dual registered beds for nursing care, 42 nursing care and long term rehabilitation beds and 32 short term rehabilitation beds. The clinical team also provides Outreach and Community services. All accommodation is provided in spacious rooms which are all en-suite with television lounges, dining areas and personal care facilities. All rooms have lockable doors, storage space and lockable cabinets for personal effects or self-administering medication.
Main duties of the role:-

• Exercise effective managerial and clinical leadership of ward/department staff and manage non-compliance with agreed standards in line with service polices and protocols.
• Participate in the hospital on call system.
• Undertake individual performance review and the identification and implementation of personal development plans for all staff. This will be achieved by undertaking supervisions and annual appraisals for your staff.
• Deal personally with patients, families and carers in order to prevent and resolve
• concerns and complaints. To ensure that the ward team proactively engages with patients and their families when feedback from concerns are received.
• Hold regular (no less frequently than monthly) ward meetings and ensure Service and Directorate information is cascaded to the team.
• Facilitate open and effective communication within the ward team.
• Manage the selection, appointment and retention of ward staff who exemplify the service values and attitudes and ensure the good reputation of the service.
• Proactively manage sickness and absence of staff within ward team in accordance with service policy.
• Ensure that duty rotas are prepared and approved; reflecting establishments, skill mix against patient acuity and workload demand and comply with current roster guidance.
• Be accountable for the achievement of agreed key performance indicators regarding quality, safety, patient/staff experience and resources.
• Demonstrate responsibility for reporting all accidents/untoward incidents and harms and ensuring relevant documentation is completed and taking appropriate action in the light of emerging trends.
• Undertake delegated responsibilities from the Registered Manager and Deputies

Person Specification:-

• Be an Registered Mental Health Nurse with active UK NMC PIN
• Previous experience as a registered mental health nurse working in a similar environment.
• Knowledge of CQC regulations.
• Experience in managing staff, motivating teams and recruiting new staff members.
• An understanding of staff induction, supervision, and appraisal processes.
• Leadership and collaborative working style.
• Excellent communication skills, both written and verbal.
• Flexibility required and ability to share on call in 24hr working environment.
• A commitment to the provision of high quality care with an interest in the care, learning and development of vulnerable adults in designated

Bank Support Worker Maidenhead - £11.44ph

We’re on the hunt for genuinely caring, hands-on Bank Support Workers with a passion for enhancing the quality of life of the people we support.

As a bank support worker with us you'll be helping people to gain more independence in their daily lives, whilst working within a dynamic team to support a fantastic group of people!

Our residential service Welby Close in Maidenhead is a welcoming and friendly environment and you can be sure that no two days will be the same! You’ll be enhancing the lives of the people we support by teaching them new life skills, assisting with personal care, encouraging them to access their local communities, socialising and doing lots of activities. One day you could be out with the people we support in local bars and pubs, the next you could be unwinding with them playing video games, watching films or going to the cinema.

This is an amazing role for someone who is looking to really make a difference to someone's life and to help them grow in confidence and independence so that they meet their goals, whether this be making dinner by themselves or going on holiday.

Why choose us?

You don’t need to have experience to be a fantastic Bank Support Worker, what you need is a passion for enhancing the quality of life for the people we support, a desire to learn and a genuine caring attitude.

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

We have a fantastic range of benefits for our staff and we offer sector leading career progression, so don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

Female Support Worker Maidenhead - £11.47ph

Typical Shifts are: 7am-2pm,2pm-9pm, 9pm-7am

Join Voyage Care and Feel Valued, we reward your dedication with:
Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)
Premium overtime rates at an additional £1 per hour (Ts & Cs apply)
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

We’re on the hunt for genuinely caring, hands-on Support Workers with a passion for enhancing the quality of life of the people we support. As a support worker with us you'll be helping people to gain more independence in their daily lives, whilst working within a dynamic team to support a fantastic group of people!

Our residential service in Maidenhead supports up to six ladies who have learning & physical disabilities. It is a welcoming and friendly environment and you can be sure that no two days will be the same! You’ll be enhancing the lives of the people we support by teaching them new life skills, assisting with personal care, encouraging them to access their local communities, socialising and doing lots of activities. One day you could be out with the people we support in the local pub, or visiting social clubs.

This is an amazing role for someone who is looking to really make a difference to someone's life and to help them grow in confidence and independence so that they meet their goals, whether this be making dinner by themselves or going on holiday.

Why choose us?

You don’t need to have experience to be a fantastic Support Worker, what you need is a passion for enhancing the quality of life for the people we support, a desire to learn and a genuine caring attitude.

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

We have a fantastic range of benefits for our staff and we offer sector leading career progression, so don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

Location: Maidenhead

The Role:

We are looking to recruit a Senior Care Assistant who is ready for the next step in their Career. As a Field Care Supervisor with Helping Hands you will support in training the next generation of Care Assistants in providing the best possible support to our Customers.

You will be involved from the moment a carer comes in for their first interview, right the way through their journey with Helping Hands. You will offer coaching and support to new carers while assisting the office team with recruitment, compliance and customer reviews.

Main Responsibilities:

• Ensuring Carers are trained to the highest standard
• Supporting the branch team with auditing and compliance
• Spot checks and supervisions with Care Assistants
• Meetings with customers to review care plans
• Conducting risk assessments

What's in it for you?

If you are an experienced Care Assistant looking for career progression, then this is the role for you. Our Care and Training Practitioners have a varied role, interacting with customers out in the field and supporting the team in the office. Other benefits include:

• 23 days annual leave + Bank Holidays
• Eligibility to apply for a Blue Light Card
• Employee Assistance Programme

PS - did you know that we're the only care company recognised in the UK's Best Places to Work awards, two years in a row?

There's just one question left to ask; are you ready to come and join us?

Windsor Forest College Group is looking for a Learning Support Assistant to join the Creative Arts team at BCA on a part-time basis.
This is a 22-hour per week role per (Working days: Tuesday Thursday and Friday)
LSA – Creative Arts
Working 22 hours per week (0.6 FTE) this term time-only role requires you to work 37 weeks per year. You will be supporting students in the wonderful Creative Arts department at Berkshire College of Agriculture enabling students with a range of Special Educational Needs to access the curriculum as fully as possible.
By following the example and direction of the Learning Support Manager and Lecturers you will assist in teaching, learning, and associated activities in accordance with college policies, procedures, and individual EHCP (Education Health and Care Plans). This may include supporting whole classes, working 1 – 1 with students, or in small groups.
We’re looking for someone with a passion for supporting students and removing barriers to learning and inclusion.
For further details on this role please refer to the attached job description/person specification.
About Us
The Windsor Forest Colleges Group (TWFCG) is a leading education provider in the South-East. Our staff work across 4 main campuses at Langley, Windsor, Strodes-Egham and Berkshire College of Agriculture-Maidenhead. Our teams place the learner at the heart of all we do and in our state-of-the-art learning environments we are proud to deliver education and training to a diverse group of students and businesses each year.
About Us
The Windsor Forest Colleges Group (TWFCG) is a leading education provider in the South-East. Our staff work across 4 main campuses at Langley, Windsor, Strodes-Egham and Berkshire College of Agriculture-Maidenhead. Our teams place the learner at the heart of all we do and in our state-of-the-art learning environments we are proud to deliver education and training to a diverse group of students and businesses each year.
This role offers a part-time position to be based at BCA
Our staff benefit from:
- Career progression opportunities for ambitious staff
- Access to a wide range of subsidised leisure courses
- Access to excellent defined benefit pension schemes
- Free on-site parking at all sites
- Cycle to Work Scheme
- Family friendly policies to support Work Life Balance
- On-site Coffee Shop & Cafeteria
- Various health & wellbeing benefits including discounted gym memberships, confidential staff counselling and discounted hair and beauty treatments at The Salon at Langley College
Please be advised that the vacancy will close on Thursday 21st November 2024
Interviews will be held on a rolling basis. *
To apply please visit our careers page and complete the online application form.
Please ensure you pay particular attention to the supporting statement of the online application form making sure to include details of how you meet each of the essential criteria listed on the person specification.
*Applications will be shortlisted on a rolling basis, and we reserve the right to interview and appoint before this closing date. We therefore encourage you to apply at the earliest opportunity to avoid disappointment.

Hospital Director

Location: Maidenhead, SL6

Rate Of Pay: Up to £80,000 per annum, dependant on experience
Shift Pattern: Full time, permanent. 40 hours per week

We have an exciting opportunity for a dynamic and forward-thinking leader to take up the role of Hospital Director!In this role, you will be responsible for the strategic, financial and day-to-day running of the Hospital - liaising with clinical and non-clinical staff and other partner organisations, while considering the demands of political policy and local circumstances. You will conduct and administer fiscal operations, including accounting, planning budgets, authorising expenditures, establishing rates for services, and coordinating financial reporting.

Information about the Service:

Services have a dual purpose whereby Mental Health regulated activities run parallel to a Nursing Home environment and the services cater for the needs of both genders. The accommodation is inclusive of 18 dual registered beds for nursing care, 42 nursing care and long term rehabilitation beds and 32 short term rehabilitation beds. The clinical team also provides Outreach and Community services. All accommodation is provided in spacious rooms which are all en-suite with television lounges, dining areas and personal care facilities. All rooms have lockable doors, storage space and lockable cabinets for personal effects or self-administering medication.

Main duties of the role:

• Consult with medical, business, and community groups to discuss service problems, respond to community needs, enhance public relations, coordinate activities and plans, and promote health programs.
• Develop and implement organisational policies and procedures for the facility or medical unit.
• Lead on Mental Health act 1983 related assessment and treatment.
• Direct or conduct recruitment, hiring and training of personnel.
• Direct, supervise and evaluate work activities of medical, nursing, technical, clerical, service, maintenance, and other personnel.
• Establish work schedules and assignments for staff, according to workload, space and equipment availability.
• Maintain awareness of advances in medicine, computerised diagnostic and treatment equipment, data processing technology, government regulations, health insurance changes, and financing options.
• Maintain communication between governing boards, medical staff, and department heads by attending board meetings and coordinating interdepartmental functioning.
• Plan, implement and administer programs and services including personnel administration, training, and coordination of medical, nursing and physical plant staff.
• Review and analyse facility activities and data to aid planning and cash and risk management and to improve service utilization.
• Establish objectives and evaluative or operational criteria for units they manage.
• Monitor the use of inpatient beds, facilities, and staff to ensure effective use of resources and assess the need for additional staff, equipment, and services
• Manage change in integrated health care delivery systems, such as work restructuring, technological innovations, and shifts in the focus of care.
• Inspect facilities and recommend building or equipment modifications to ensure emergency readiness and compliance to access, safety, and sanitation regulations.
• Develop and maintain computerised record management systems to store and process data such as personnel activities and information, and to produce reports.
• Develop instructional materials and conduct in-service and community-based educational programs.
• Develop or expand and implement medical programs or health services that promote research, rehabilitation, and community health.

Person Specification:

• Qualification/Professional development
• Degree level education or equivalent
• Evidence of continued learning/development
• Masters level education or equivalent
• NMC Registered Nurse (RMN)

Ward Manager
Location: Maidenhead, SL6 5LH
Salary: Up to £60,000 per year
Job Type: Full-Time, Permanent
Shift Pattern: 12-hour shifts

About Us:
Windsor Clinical Health Services offers a unique dual-purpose environment, combining Mental Health services with Nursing Home care. Our facility caters to both genders, providing a wide range of services including 18 dual registered nursing beds, 42 beds for nursing care and long-term rehabilitation, and 32 short-term rehabilitation beds. In addition to inpatient care, we also deliver Outreach and Community services. All accommodations are en-suite with TV lounges, dining areas, and personal care facilities.
We are looking for a dynamic and experienced Ward Manager to lead our dedicated team.
Main Responsibilities:

• Provide strong managerial and clinical leadership for the ward staff, ensuring compliance with service standards and policies.
• Participate in the hospital's on-call system.
• Conduct performance reviews, supervisions, and annual appraisals for staff, identifying and supporting their development.
• Lead regular ward meetings and facilitate effective communication within the team.
• Manage recruitment, retention, and development of staff, promoting the service's values and ensuring a positive reputation.
• Oversee staff sickness and absence management in line with service policies.
• Ensure duty rotas are well-structured, aligning staff skill mix with patient needs and workload demands.
• Be accountable for achieving key performance indicators related to quality, safety, and staff/patient experience.
• Report and document incidents, taking appropriate actions as needed.

Person Specification:

• Registered Mental Health Nurse (RMN) with active UK NMC PIN.
• Minimum of 2 years' experience as a Ward Manager or in a similar role.
• Thorough knowledge of CQC regulations.
• Proven experience in staff management, recruitment, and team motivation.
• Strong understanding of staff induction, supervision, and appraisal processes.
• Exceptional leadership skills with a collaborative approach.
• Excellent communication skills, both verbal and written.
• Flexibility and availability to share on-call responsibilities in a 24-hour environment.
• Commitment to delivering high-quality care and a passion for supporting the care, learning, and development of vulnerable adults.

Schedule:

• 12-hour shifts.

If you are a compassionate, driven individual with experience in mental health nursing and leadership, we would love to hear from you!
Apply now and be part of a dedicated team making a real difference in the lives of vulnerable adults.
Job Types: Full-time, Permanent
Pay: Up to £60,000.00 per year
If you are interested in applying please contact Oliver Parkinson on 01772 208963 or send your CV to oliver.parkinson@servicecare.org.uk
Please also bear in mind our £250 referral fee bonus for any health care professional you refer who we place in to work.
We also offer a £400 sign up bonus for any qualified professionals that register with our agency. This will be paid in your first pay packet.
The Benefits of working with Service Care Solutions:
- DBS disclosures provided via fast track online services free of charge
- £250 training allowance
- Specialist consultants offering single point of contact
- Frequent notifications of upcoming opportunities via text and email