Total 261 Customer Service job vacancies in Maidstone, ME15 6HJ

This company, with 40+ years in operation, is committed to providing effective and efficient solutions to their customers' problems. They continuously improve their quality by adopting the best design and manufacturing practices. They offer a wide range of products to best support the needs of their customers.

Your new roleThis role requires a combination of skills. The successful candidate will be expected to maintain strong relationships with customers, manage a variety of administrative tasks, and contribute to the company's continued success.

Acting as the primary contact for all customer enquiries and processing related sales administration tasks such as quotations, dispatch paperwork, system specification processing, handling complaints, and managing product returns.
Developing relationships with new and existing customers by providing support, information, and guidance.
Maintaining accurate customer records, recording and retaining information in a structured and timely manner, and researching clients to identify potential opportunities using CRM.
Handling order entry processing, including contract review, and maintaining and updating customer records.


What you'll need to succeedExperience working in a similar function is essential as well as a basic understanding of contracts, and T&C's would be useful. You'll need the ability to work independently and a commitment to a high-quality and detail-orientated approach. The ability to build rapport and strong communication skills are essential.You will need to be able to work in a highly process-driven way with good attention to detail.

What you'll get in return

A competitive salary and an excellent opportunity to take control of your own development and the opportunity for growth, as well as a positive and supportive work culture.What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

This company, with 40+ years in operation, is committed to providing effective and efficient solutions to their customers' problems. They continuously improve their quality by adopting the best design and manufacturing practices. They offer a wide range of products to best support the needs of their customers.

Your new roleThis role requires a combination of skills. The successful candidate will be expected to maintain strong relationships with customers, manage a variety of administrative tasks, and contribute to the company's continued success.

Acting as the primary contact for all customer enquiries and processing related sales administration tasks such as quotations, dispatch paperwork, system specification processing, handling complaints, and managing product returns.
Developing relationships with new and existing customers by providing support, information, and guidance.
Maintaining accurate customer records, recording and retaining information in a structured and timely manner, and researching clients to identify potential opportunities using CRM.
Handling order entry processing, including contract review, and maintaining and updating customer records.


What you'll need to succeedExperience working in a similar function is essential as well as a basic understanding of contracts, and T&C's would be useful. You'll need the ability to work independently and a commitment to a high-quality and detail-orientated approach. The ability to build rapport and strong communication skills are essential.You will need to be able to work in a highly process-driven way with good attention to detail.

What you'll get in return A competitive salary and an excellent opportunity to take control of your own development and the opportunity for growth, as well as a positive and supportive work culture.
What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Job Title: Support Worker
Contract Type: Permanent
Salary: £25,965.41 per annum (£27,112.48 per annum is achieved after 18 months successful performance in the role)
Working Hours: 37.5 hours per week.
Working Pattern: 7am-3pm and 2pm - 10pm on a rolling 6 week rolling rota, alternative weekends included
Location: Maidstone, Kent

If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. The difference you will make as a Support Worker You will be working from one of our supported services providing support to our customers in a variety of ways. For example, connecting them with employability coaches and other support agencies, helping them manage their money, signing up for benefits or to move on to a more permanent home. It will be your job to help boost their confidence and support them on their journey as they rebuild their lives. Through all of this you will need to keep records of everything, so there is some admin to do. At times this role is tough, but most of the time it can be incredibly rewarding. You will need to be resilient, empathetic, and able to leave your work at work and not take it home with you. About you We are looking for someone with:

• Experience of working with vulnerable people
• Experience of delivering structured support and risk management
• To be a team player with a caring and empathetic nature with a resilient, can-do attitude, able to work as part of a team
• An understanding of supporting vulnerable people – this could include having your own lived experience of homelessness or drug or alcohol addiction.
• Ability to work flexible hours to meet customer and business needs, which may not include normal office hours and may include lone working

Why Riverside? At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you’ll enjoy:

• Competitive pay & generous pension
• 28 days holidays plus bank holidays (pro rata) *delete for Full Time
• Flexible working options available
• Investment in your learning, personal development and technology
• A wide range of benefits

Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Applications may close before the deadline, so please apply early to avoid disappointment.

For more information regarding this role please see the attached job description and personal specification.

Head of Allied Health Professions

We are really excited to be able to offer an experienced, independent, innovative individual with the skills, enthusiasm and vision the opportunity to become the Head of Allied Health Professions (AHP) for the Forensic and Specialist Directorate at Kent and Medway NHS & Social Care Partnership Trust.

The Head of Allied Health Professions is a key member of the directorate Senior Management Team and will work closely with the other heads of profession, operational managers and business partners within the team to ensure that the directorate continues to provide the best possible care to the patients that it serves. They will also be a vital part of the AHP leadership team which spans the organisation and is responsible for ensuring that the AHP agenda and strategy are progressed and delivered upon.

The post holder must hold a full, valid, UK driving licence and have access to a car/vehicle to use for business purposes
(unless you have a disability as defined by the Equality Act 2010).

The post holder will work with a diverse range of services spanning mental health and non-mental health provision across both inpatient and community settings and will represent the voices of a diverse range of Allied Health Professionals including occupational therapists, speech and language therapists, physiotherapists and prosthetists. They will also hold strategic oversight for the Peer Support Practitioner workforce within the directorate.

Essential requirements:

A recognised AHP professional qualification.

Registration with the Health and Care Professions Council.

Evidence of significant personal development through formal postgraduate courses or experience e.g. (MSc or equivalent).

Extensive experience in clinical practice, holding a broad range of experience within a variety of settings.

Proven experience within a clinical leadership / professional management role.

Experience of motivating staff and of reviewing the performance of individuals through regular supervision and appraisal.

Ability to make decisions autonomously and co-operatively as part of an inter-professional team.

Demonstrable commitment to and a focus on quality, promoting high standards of clinical care to improve patient outcomes/recovery.

Uses evidence to make improvements and seeks out innovation.

Works across teams/services/boundaries, involving, respecting and learning from clinicians, sharing and looking for collective success.

Come and work with us in the Garden of England where we combine exceptional professional development opportunities with a tremendous quality of life.

We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing mental health, learning disability and specialist services, serving 1.8 million people in Kent and Medway, as well as specialist services for adults in Sussex and Surrey. We are rated Good overall by the CQC.

Each year we care for over 2,000 people in our hospitals and 54,000 people in the community.

We are proud to employ over 3,800 people from 66 nationalities, and to serve an increasingly diverse range of communities across rural and urban areas.

You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providing excellent care to our service users and their loved ones.

The nature of our work attracts kindness and compassion as standard and everyone from our cleaners and porters to the chief executive and chairman are recognised as playing a vital role in providing an exemplary service.

Our strategy

Our mission is what we set out to do every day
We deliver brilliant care through brilliant people

Our vision is where we want to be in the future
To provide outstanding care and to work in partnership to deliver this in the right place, for every service user, every time

They will lead on the student placement and workforce offers for AHPs across the directorate, will ensure that all AHPs work in accordance with their professional standards for practice and will be responsible for ensuring the quality of AHP therapeutic input across the directorate. They will lead on the patient and carer experience portfolios for the directorate and will be a key part of the trust wide patient and carer experience development work. They will also hold therapeutic leadership and oversight for the fully functional vocational café hosted on the Medium Secure site.

The post holder will need to be highly organised, able to prioritise conflicting demands and deliver to deadlines. They must possess the professional knowledge and attributes to strategically and professionally lead the Forensic and Specialist Allied Health Professions, innovate current practice, manage change, address quality issues and support the achievement of Allied Health Profession, directorate and trust strategic objectives.

For full details of the job description and main responsibilities can be found in the JD attached.


This advert closes on Tuesday 27 Aug 2024

Proud member of the Disability Confident employer scheme

Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions. Following your Corporate Induction you will be expected to attend the Trusts Clinical Induction Programme for Clinical Support Workers (which starts on the first day of employment). The programme is full-time (please contact the CSW Induction Programme Lead if this is going to be problematic:rallen@nhs.net), lasts for two weeks and will involve travelling to both Trust sites. The programme includes 2 supernumerary shifts in the clinical area (an early and a late shift), all of the other days are classroom-based and run from 9am to 5pm. Please note that appointment to this post will be subject to a satisfactory Disclosure & Barring Service Check atEnhanced Level. (Enhanced level now includes regulated checks against vulnerable adults and children). At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work. We support our staff with disabilities to ensure they have the adjustments they need to be the best they can be in the workplace. Collaborating with Access to Work means that our staff are assessed by experts in the workplace and we ensure that their recommendations are implemented as quickly as possible. You can find out more here: Access to Work: get support if you have a disability or health condition: What Access to Work is - GOV.UK (www.gov.uk) Interview Date: To be confirmed

To work as a member of the Crisis Resolution Home Treatment Team, working within the home treatment function delivering support to patients and their families using evidence based, profession specific and general mental health knowledge providing client centred, recovery orientated principles and practice for individuals, families and carers referred to the Service. You will also work within the Rapid response function undertaking assessments 24/7 received from Urgent Mental Health Helpline as well as undertaking gatekeeping assessments. To work in accordance with Trust and Crisis Resolution Home Treatment Team Policies and Procedures and the Care Programme Approach. To provide an alternative to inpatient admission treating patients in their home environment who are presenting in a crisis with significant distress.

• Demonstrates ability to work as a team member as well as alone making autonomous decisions in a fast-paced environment.

• Supporting Band 7 to manage a case load of service users who have complex acute/crisis needs

• Balancing all aspects of the job role.

• Being flexible and responsive to competing demands

Come and work with us in the Garden of England where we combine exceptional professional development opportunities with a tremendous quality of life.

We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing mental health, learning disability and specialist services, serving 1.8 million people in Kent and Medway, as well as specialist services for adults in Sussex and Surrey. We are rated Good overall by the CQC.

Each year we care for over 2,000 people in our hospitals and 54,000 people in the community.

We are proud to employ over 3,800 people from 66 nationalities, and to serve an increasingly diverse range of communities across rural and urban areas.

You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providing excellent care to our service users and their loved ones.

The nature of our work attracts kindness and compassion as standard and everyone from our cleaners and porters to the chief executive and chairman are recognised as playing a vital role in providing an exemplary service.

Our strategy

Our mission is what we set out to do every day
We deliver brilliant care through brilliant people

Our vision is where we want to be in the future
To provide outstanding care and to work in partnership to deliver this in the right place, for every service user, every time.

• Working with service users referred to Crisis Resolution and Home Treatment Service

• To screen, and work with all newly referred service users experiencing acute mental health crisis providing assessment or short-term interventions until crisis is resolved.

• To provide short-term specific psychosocial interventions for those who would benefit from crisis interventions

• To ensure documentation is reviewed and updated in line with quality improvement standards

• To shift co-ordinate lead the shift, allocate work to the wider MDT and prioritise workloads.

• To contribute to the planning and implementation of induction, training and education of students and staff.

• To contribute to the delivery of specialist/ professional training packages of in-service training and staff development when necessary.

• To fulfil the role of mentor/practice educator, maintaining own update training and ensuring responsibility for regular placement provision and ensuring supervision and written assessment of students whilst on placement.

• To assist the band 7 senior practitioner by identifying personal and professional training needs in order to appropriately plan for future training and development.

• To provide effective supervision, support, and guidance for support /STR/ peer workers and any work delegated to them.

• Responsible for the delivery of individual care plans for a caseload

• Expected to implement policies as directed by the trust/directorate for the department, ensuring awareness throughout the department.

• Participate in leading service developments.


This advert closes on Monday 26 Aug 2024

Proud member of the Disability Confident employer scheme

Job Description

Care Team Leader (Nursing Home)

Hourly Rate: £13.50

The successful candidate will have a Level 3 in Health and Social Care and a passion for providing high-quality care to our client's residents. As the Care Team Leader, you will play a vital role in leading a team of care staff, overseeing the implementation of care plans, and ensuring the well-being of our residents. This role offers the opportunity to drive high-quality care in a unique environment, a Victorian mansion surrounded by beautiful grounds.

Qualifications

• Level 3 in Health and Social Care
• Minimum 2 year's experience in a care setting, with leadership or supervisory responsibilities
• Excellent communication and interpersonal skills to effectively interact with residents, families, and other team members
• Strong understanding of person-centered care and regulatory requirements to ensure compliance with standards
• Ability to work effectively in a fast-paced and challenging environment, demonstrating resilience and adaptability

Benefits

• Enhanced Rate for Overtime Hours
• Premium Pay Rate for Bank Holidays
• Occupational Sick Pay - Eligible for sick pay after one year of service
• Comprehensive Pension Plan
• Loyalty Rewards
• Health Care Cash Plan
• Life Assurance Scheme
• Comprehensive Induction and Ongoing Training and Development Opportunities
• Support with NMC Revalidation Process
• Regular Supervision and Appraisals
• Lunch Provided During Shifts
• Uniform Provided at No Cost
• DBS Check Costs Covered
• On-Site Parking Available

Responsibilities

• Lead and support a team of care staff, ensuring excellent delivery of care services and fostering a positive work environment
• Oversee care plans and ensure they are implemented effectively to meet the individual needs of residents
• Monitor and manage the daily operations of the nursing home to ensure a high standard of care
• Provide direct care and support to residents when necessary, demonstrating compassionate and person-centered care
• Communicate effectively with residents, families, and other healthcare professionals to ensure the well-being of residents

Reference: WILL79154/DB (JC)

INDNUR

Are you passionate about making a real impact on the lives of people with mental health needs?

Do you want a place that has lots of great things to do, a wealth of amazing attractions, and stunning countryside to explore?

Maidstone promises an unforgettable experience; just an hour away from London. The town centre boasts fantastic shopping, with an eclectic mix of unique stores and high street favourites. Throughout the region there are plenty of opportunities to sample the fabulous food and drink crafted from local produce.

As a Consultant Psychiatrist at Kent and Medway NHS and Social Care Partnership Trust (KMPT), you'll lead a collaborative team and provide high-quality care to the vibrant communities of Maidstone and its surrounding villages.

This is a community-based post where you will work flexibly and collaboratively with two other consultants in the Maidstone Mental Health Team.

Successful applicants will ideally have MRCPsych or equivalent and be on, or within six months of inclusion on, the Specialist Register. You will be fully registered with the GMC, and have Approved Clinician status and S12 approval under the Mental Health Act (or achieve this within 3 months of appointment).
• To provide clinical leadership within the Maidstone Mental Health Team alongside two other Consultant colleagues
• Provide medical input as required to patients under care of the Mental Health Team
• Work as a part of a vibrant team to support individuals with complex mental disorders
• To be actively involved in strengthening relationships with external agencies including the local PCN

We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing vital mental health, learning disability, and specialist services to a population of 1.8 million people across Kent and Medway.

Join our extensive network of medical professionals and contribute to making a positive impact. We offer exceptional professional development opportunities, allowing you to hone your skills while enjoying the high quality of life in the picturesque Garden of England.

Collaborate with the prestigious Kent and Medway Medical School, be at the forefront of integrated care, and prioritise individual well-being. If you're passionate about research, join our internationally recognised team and contribute to shaping the future of healthcare.

You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providing brilliant care through brilliant people.

**PLEASE NOTE: This job description is currently pending approval from The Royal College of Psychiatrists**

For detailed information regarding the role, please refer to the attached job description and person specification or search ‘KMPT Careers Job ref: 380-MED-24-029-PERM’. The job description will provide you with the main duties and responsibilities of the role. The person specifications will detail the qualifications, knowledge, skills and experience required for the role.

Part time or job-share applications are welcome.

Our Benefits

Here are just some of our Benefits:
• A Recruitment Bonus of £15,000
• Financial support for relocation of up to £8,000*
• Easy access to in-house research team and academic opportunities through Kent’s Medical school
• Generous annual leave and study leave entitlement and access to the fantastic NHS pension scheme
• Holiday of a Lifetime Scheme – Bank your annual leave to save up for that all-important extended break
• Flexible working - just ask and we will try to help
• Excellent Learning and Development opportunities - We offer doctors at all grades the chance to engage in leadership, educational, research, quality improvement development and seek growth opportunities tailored to their areas of interest
• Free access to an independent counselling service
• Blue Light Card - A discount service for the NHS, with thousands of amazing discounts
• Car lease scheme
• A variety of staff network forums which empower, support and encourage network members and allies, to reflect KMPT values and promote equality and diversity.

*If you would like further information, or to know the full terms of the Recruitment Bonus and/or Relocation Allowance, then please contact our Medical Staffing Team: kmpt.medical-recruitment@nhs.net


This advert closes on Sunday 1 Sep 2024

Proud member of the Disability Confident employer scheme

Job Vacancy: Senior Care Assistant (Nights)
Location: Hillbeck Care Home, Roundwell, Bearsted, Maidstone, Kent. ME14 4HN
Contracted hours: 33 Hour Night Contract available
Hourly rate of pay: £13.30 per hour
Contact Number: 01622 737847
Online Application form Link: www.charinghealthcare.co.uk/working-for-us

Charing Healthcare
Charing Healthcare has been providing care since 1998. We are a proactive company with family origins and now have 10 care homes across Kent and Medway. We work in partnership with Kent and Medway council together with the local NHS for some services that we offer.

Hillbeck Care Home in Maidstone provides high quality care for up to 59 residents who have Dementia. For more information about Hillbeck please visit our website: www.charinghealthcare.co.uk

Other Benefits:
• Ongoing training provided for personal development
• Full Indication
• The opportunities to progress within the company
• Paid holiday
• Work Place Pension (NEST)
• 2 free uniforms (tunics) and a badge
• Refer a friend scheme - bonus awarded

Responsibilities of the Senior Care Assistant Role:
• To ensure that instructions by those above you are followed at all times and in the correct manner for the safety of the resident/s. Equally you must ensure that any instruction you give is carried out accordingly.
• To ensure that you contribute, to the best of your ability, to the efficient running of the home and the creation of an atmosphere conducive to the best interests of the residents.
• To ensure the administration of medication is given etc.

Requirements of the Senior Care Assistant Role:
• A kind and caring person
• Previous experience in administering medication that is required
• NVQ level 2 in Health and Social Care (or equivalent)

How to Apply
Please apply below with CV including (Phone and Email details) and our Recruitment Manager will be in touch as soon as possible as we are looking for a quick hire.

Housing Support Worker
Kent (Maidstone, Margate, Chatham)
Monday to Friday, 8:00 AM - 4:00 PM/2 pm -10 pm 1 Saturday a month
3 month contract

The Housing Support Worker is responsible for providing housing-related support to vulnerable individuals, facilitating successful move-on outcomes, and promoting independence. This role involves engaging with service users, delivering effective support plans, and ensuring properties are maintained to a high standard.

Key Responsibilities:

• Engage with referral agencies to generate referrals for the service.
• Plan and deliver effective support and safety plans with service users.
• Ensure properties are adequately equipped, maintained, and furnished.
• Issue correct tenure and support agreements, ensuring compliance from service users.
• Empower and motivate service users to identify and achieve desired outcomes.

Professional & Technical Expertise:

• Maintain regular contact with service users as per service requirements.
• Maximize rent collection and minimize rent arrears in line with targets.
• Report property maintenance issues promptly to maintenance staff.

Organisational Performance and Compliance:

• Conduct initial and regular assessments of service users' needs and risks.
• Contribute towards meeting individual and team performance targets.
• Commit to learning and development to improve practice and support skills.
• Maintain up-to-date records and produce reports as required.
• Keep up-to-date with relevant regulatory requirements and engage in audits.

Qualifications and Experience:

• Previous experience in a housing support role.
• Valid driver's license, own vehicle, and business insurance.
• Enhanced DBS certification for working with adults.
• Strong organizational and communication skills.
• Ability to work independently and engage in lone working situations.

The Package
This is a temporary, Housing Support worker role,40 hours per week for an initial 3 months, covering the recruitment process for a permanent team member, meaning the role could be extended, or become permanent.

Referral Bonus
If this Temporary Housing Support worker role is not suitable for yourself, but you know someone who may be interested, please pass on their details, or forward these details to them.
If they are successful in applying, you will receive a £250 referral bonus upon completion of an initial probationary period.

How to Apply
If you are interested in this Housing Support worker role, please send your CV mickey . stepans @ service care . org . uk or call me on 01772 208 966 discuss the vacancy in more detail.
Also, if this Housing Support worker role doesn't interest you, but you are looking for new opportunities, please still get in touch as I cover all housing-related vacancies across the region.

Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions. At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work. We support our staff with disabilities to ensure they have the adjustments they need to be the best they can be in the workplace. Collaborating with Access to Work means that our staff are assessed by experts in the workplace and we ensure that their recommendations are implemented as quickly as possible. You can find out more here: Access to Work: get support if you have a disability or health condition: What Access to Work is - GOV.UK (www.gov.uk) Interview Date: To Be Confirmed

The post holder will be part of a small IT Service Desk team and will provide first line IT and Clinical Application support to the trust. The role provides first line telephone-based IT support to end users who contact the IT Service Desk by telephone, the self-logging IT support portal and by email. To ensure all incidents and service requests are properly logged to the IT Service Desk management system. Ensuring all incidents and service requests are either resolved at the first point of contact or passed to the correct third line support team to be resolved within set service level agreements.
• To be the first point of contact for all incidents and service requests, ensuring a customer focused service is provided professionally and courteously at all times.
• Use the Trust’s chosen Service Desk management tool for the logging and fixing of incidents received.
• Ensure that all calls to the IT Service Desk are logged and caller provided with call reference number.Proactively participate in the day to day management and delivery of essential change to preserve the integrity of the IT infrastructure and its further development.
• Assists in the continuity of patient care by applying technical expertise to find and implement the right technical solutions to complex incidents and problems.
• To understand the Information Governance policy and associated risks posed to the Trust through patient confidentiality, virus attacks, spy ware, USB flash drives, unencrypted devices etc.
• To provide advice and guidance where appropriate and refer to the governance team if needed.

MTW is a large acute hospital trust in the south-east of England.


We provide a full range of general hospital services and some aspects of specialist and complex care to around 600,000 people living in west Kent and East Sussex. We have a team of over 8,000 full and part-time staff. We also provide specialist cancer services to around 2 million people across Kent and East Sussex via the Kent Oncology Centre.


In the 2024 NHS staff survey, our employees ranked MTW among the top 10 NHS Trusts nationwide and the second-best Trust to work for in the South East.


Would you like to work flexibly? In the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement.

Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions.

At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work.

We support our staff with disabilities to ensure they have the adjustments they need to be the best they can be in the workplace. Collaborating with Access to Work means that our staff are assessed by experts in the workplace and we ensure that their recommendations are implemented as quickly as possible. You can find out more here: Access to Work: get support if you have a disability or health condition: What Access to Work is - GOV.UK (www.gov.uk)

Interview Date: To Be Confirmed


This advert closes on Monday 19 Aug 2024

We are seeking a dynamic and strategic individual to lead the development and implementation of our Finance Academy for the South East.This pivotal role will involve creating and delivering a comprehensive training and development program to meet the evolving needs of our constituent organisations.

Key Responsibilities:
• Develop and execute a strategic plan for the Finance Academy, aligning it with the needs of the South East finance community.
• Design and deliver a diverse range of training programs and events, covering a broad spectrum of finance topics.
• Manage and optimize a £150k annual budget to achieve maximum impact.
• Build and maintain strong relationships with senior finance professionals across approximately 40 organizations.
• Collaborate with the HFMA branch to ensure efficient administration and organisation of academy activities

Ideal Candidate

We are looking for a highly motivated individual with:
• Proven experience in developing and delivering training programs
• Strong strategic thinking and planning abilities
• Excellent interpersonal and communication skills
• A deep understanding of the finance industry and the challenges facing finance professionals
• Budget management and financial acumen
• A passion for developing the skills and knowledge of finance professionals

We are looking for a Director of the South East Academy who will be responsible for leading the Academy and ensuring that all National One NHS Finance initiatives are delivered within the South East region as well as locally agreed initiatives. You will work closely with NHS England, the Department of Health and Social Care, and the representative professional bodies for all functions.

Working alongside the Chief Finance Officers and their teams in NHS organisations across the South East of England and with multiple national bodies to ensure that the complex development needs of all staff are met.

The post holder must hold a full, valid, UK driving licence and have access to a car/vehicle to use for business purposes (unless you have a disability as defined by the Equality Act 2010).

Come and work with us in the Garden of England where we combine exceptional professional development opportunities with a tremendous quality of life.

We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing mental health, learning disability and specialist services, serving 1.8 million people in Kent and Medway, as well as specialist services for adults in Sussex and Surrey. We are rated Good overall by the CQC.

Each year we care for over 2,000 people in our hospitals and 54,000 people in the community.

We are proud to employ over 3,800 people from 66 nationalities, and to serve an increasingly diverse range of communities across rural and urban areas.

You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providing excellent care to our service users and their loved ones.

The nature of our work attracts kindness and compassion as standard and everyone from our cleaners and porters to the chief executive and chairman are recognised as playing a vital role in providing an exemplary service.

Our strategy

Our mission is what we set out to do every day
We deliver brilliant care through brilliant people

Our vision is where we want to be in the future
To provide outstanding care and to work in partnership to deliver this in the right place, for every service user, every time.

Here are some clips of our KMPT staff, speaking about their role and why they enjoy working for us.

Working at KMPT (youtube.com)

Please see the job description and specification for the full details and requirements of this position




This advert closes on Sunday 18 Aug 2024

Proud member of the Disability Confident employer scheme

Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions. Following your Corporate Induction you will be expected to attend the Trusts Clinical Induction Programme for Clinical Support Workers (which starts on the first day of employment). The programme is full-time (please contact the CSW Induction Programme Lead ifthis is going to be problematic:rallen@nhs.net), lasts for two weeks and will involve travelling to both Trust sites. The programme includes 2 supernumerary shifts in the clinical area (an early and a late shift), all of the other days are classroom-based and run from 9am to 5pm. Please note that appointment to this post will be subject to a satisfactory Disclosure & Barring Service Check atEnhanced Level. (Enhanced level now includes regulated checks against vulnerable adults and children). At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work. This post forms part of the new Kent and Medway Orthopaedic Centre team at Maidstone Hospital. Over 200 new posts will support the new Centre, which is part of a national scheme to deliver more than 50 new surgical hubs across England. The new Centre will open later in 2024 and treat patients from across the region, increasing the Trusts capacity for planned surgical procedures. The Centre will contain the latest novel open plan laminar flow theatres; open-plan surgical areas where up to three patients are treated in a dedicated space with a specialised air canopy over each station to prevent the spread of infection. The new facility will also include a 14-bed inpatient ward and a 10-bed day case ward, with recovery, x-ray and therapy space, all within a dedicated elective building. The Centre will expand orthopaedic surgical capacity across Kent and Medway, playing an important part Interview Date: To be confirmed