Total 322 Customer Service job vacancies in Milton, Florida

Retail Customer Services Advisor

Manpower has the opportunity for someone to join the team of one of our automotive clients based in Milton Keynes within their customer service department.
You will be providing customers with a high quality Customer Experience through: assistance, support, and account servicing throughout the life-cycle of their financial services agreement.

Where you'll be required to deal with an extensive variety of enquiries, systems and processes through various channels (e.g. Telephony, White mail and E-mail).

RESPONSIBILITIES

• Take full ownership and use initiative to resolve customer queries within first contact resolution and deliver a personal service.
• Use personal judgement to identify when redress and negotiation is needed to resolve a first-line complaint.
• Where a query cannot be resolved at first instance this is required to be correctly noted in the relevant complaints and escalated as appropriate.
• Actively participate in a culture that adheres to the 6 Treating Customer Fairly (TCF) outcomes as defined by the FCA.
• Work to agreed service levels, quality targets and operational metrics as determined by the department relating to all aspects of Customer service provision and Customer experience.
• Understand and adhere to all regulatory and both internal and external compliance based requirements. Including but not limited to Identification and Verification (ID&V) process, card payments and financial crime.
• Add value on every call and ensure that Customers receive the right level of appropriate information to make informed decisions about their channel of choice.

SKILLS AND EXPERIENCE

• Strong Customer Experience focus essential with a determination to resolve Customer queries first time.
• Full PC literacy essential
• Good written and verbal communication skills
• Ability to work in a team environment whilst maintaining individual ownership.

Temporary contract
Pay rate £12.75 per hour
Monday - Friday in office
9am - 5pm

If you would be interested in this role please don't hesitate to apply and get in contact!

This is a great opportunity to work for an established, privately owned company, with an extensive background of supplying products into the Global Automotive and Motorsport Sectors and a portfolio of Blue-Chip clients, including some of the world's most prestigious automotive manufacturing businesses.

As a Customer Support Technician, you will play a vital role in ensuring clients receive prompt and effective technical support, as well as contributing to product testing efforts. In addition to resolving customer issues, answering inquiries, and providing guidance on the company products and services, you will also be responsible for conducting product testing to ensure high-quality performance and reliability.

The ideal candidate will be a customer-oriented individual with strong problem-solving skills, a passion for delivering exceptional support, and a keen eye for detail when it comes to product testing.

Essential Experience Requirements:

• Ideally educated to Degree level (ideally in Automotive or Motorsport Engineering)
• Previous work experience within the OEM Automotive or Motorsport industry sectors with some experience of Vehicle Data Analysis, Vehicle Testing or Race Data Analysis/Telemetry
• A clear, concise writing technique and a polite telephone manner
• Customer service experience
• Ability to demonstrate a logical approach to troubleshooting and problem solving
• A positive attitude and good team working skills
• Full clean UK driving licence.

Desired Experience:

• Proven experience in a customer support role, preferably in a technology-related industry
• An understanding of vehicle data acquisition techniques
• Exposure to vehicle CAN and GPS technologies
• Experience with product testing methodologies and tools
• Basic electronics knowledge

Sales Support Executive

Hybrid Role - Milton Keynes

Salary from £24,327, 27 days holiday plus bank holidays + Company Car + Benefits

Full Time Permanent

Closing Date: 5th November 2024

About our team:

The team cover all aspects of the operational and customer service delivery for all Fleet Corporate customers including quotes, orders, deliveries and any in-life activity, customer queries and end of contracts.

What you'll be working on:

With strong customer service and administration skills, you'll build great relationships and actively contribute to the growth of our customer portfolio.

The role of the Sales Support Executive is to provide support to our Sales Team whilst building relationships directly with customers, offering them first class customer service. The role is vital in the delivery of service excellence to the VWFS Fleet customer leasing portfolio, and contributing to the growth and development of the department. The service you provide to customers will set us apart from every other leasing company.

We have big ambitions…. We want to be the No1 leasing company in Europe and we're looking for a hardworking, customer focused Sales Support Executive to help us achieve this target!

Your day to day:

• Generating quotations and processing of orders, within strict SLA's.
• Handling in life and end of contract queries from customers via email and telephone.
• Providing proactive support to the external Sales Team to aid sales growth.
• Handling a wide range of administrative duties, for up to 30 processes.
• Liaising with other departments for key information and data.
• Provision of bespoke customer reporting and other customer requests.

Desired Skills and Experience:

• High level of customer service - ability to wow our customers.
• Confident, with strong communication skills, telephone and email.
• Excellent attention to detail and ability to work under pressure.
• Skilled at picking up new systems and processes, confident in the use of MS Office.
• Strong team player, comfortable with working to team targets and influencing and supporting our customers.
• Ability to adapt to changing demands and different customer requirements.

What's in it for you?

• Salary Starting from £24,327
• Company Car
• 27 days holiday + Bank Holidays
• Access to an exclusive deals and discounts website plus so much more

We are passionate about employee development and offer ongoing support and training to help people achieve their career aspirations. Whether that is to become the next leader within our business or to develop your current tool kit of skills, we support many cross-functional opportunities. We want you to achieve at your best and enjoy a successful career with us!

About Volkswagen Financial Services

Our mission is straight forward, we want to be 'The Key to Mobility'. What does that mean? To make getting from A-to-B as easy and simple for as many people as possible. To truly meet the mobility needs of people in a changing world, our offering goes beyond traditional vehicle financing. We do this by providing a range of finance and aftersales products on Volkswagen Group vehicles, as well as developing innovative mobility products designed to solve real problems and support our customers.

What skills and experience we're looking for

• Be sensitive to the wide range of children’s needs experienced in main stream schools
• Be an excellent communicator, able to work collaboratively with the year group team
• Have a passion for education and a commitment for fostering a love of learning in students
• Be kind, caring and understanding and good role model for our pupils

What the school offers its staff

A vibrant and inclusive school dedicated to providing a nurturing and stimulating environment for our students.

A supportive school and team, considerate of staff wellbeing.

CPD opportunities.

Further details about the role

We have recently opened an Autistic Spectrum Condition unit at Southwood School (part of the Boulevard Primary Partnership federation (along with Germander Park and Downs Barn Schools). The unit currently has one class but will grow each year eventually to three classes (each with 8 pupils). All children hold EHCPs.

We are in search of support staff who can inspire our pupils and help them to enjoy their time at school and their learning. We have vibrant and inclusive schools dedicated to providing a nurturing and stimulating environment for our students.

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

What skills and experience we're looking for

• Be sensitive to the wide range of children’s needs experienced in main stream schools
• Be an excellent communicator, able to work collaboratively with the year group team
• Have a passion for education and a commitment for fostering a love of learning in students
• Be kind, caring and understanding and good role model for our pupils

What the school offers its staff

A vibrant and inclusive school dedicated to providing a nurturing and stimulating environment for our students.

A supportive school and team, considerate of staff wellbeing.

CPD opportunities.

Further details about the role

We have recently opened an Autistic Spectrum Condition unit at Germander Park School, part of the Boulevard Primary Partnership federation (along with Southwood School and Downs Barn School). The unit currently has one class but will grow each year eventually to two classes (each with 8 pupils). All children hold EHCPs.

We are in search of support staff who can inspire our pupils and help them to enjoy their time at school and their learning.

The successful candidate will be able to:

• Support the delivery of creative and engaging lessons planned by the teaching staff, aligned with our curriculum
• Create a supportive and inclusive classroom environment where every student feels valued
• Differentiate to meet the diverse learning needs of our students so they can achieve their best
• Implement effective classroom management strategies promoting positive behaviour

Commitment to safeguarding

Safeguarding is paramount to everything we do at Germander Park School. We have a skilled support team in our schools who work hard to ensure our children stay safe.

For a detailed job description and main responsibilities, please refer to the job description document attached to this vacancy. If you would like more information on this role or to arrange an informal visit, please contact Donna Hughes (donna.hughes@ouh.nhs.uk)

Fleet and Customer Operations Executive

Salary starting from £24,327 - £26,000

Benefits: company car, generous pension, private medical, discounted loan car scheme, life insurance, 27 days holiday plus much more!

Location: Milton Keynes (hybrid 3 days in the office minimum)

Closing date: 30th October 2024

About the Role

At VWFS we are seeking a new Fleet and Customer Operations Executive to join our Fleet Mobility team. You will be the main point of contact for our Rent-a-Car corporate customers & locations and provide on-going support to all key stakeholders throughout the car rental lifecycle.

On a daily based you complete several key operational tasks which relates to our customers, rental portal, fleet management, insurance, and invoicing. You will also play a critical role in ensure processes are set up effectively to ensure our customers have a great experience at every touch point throughout their vehicle rental journey.

Who We're Looking For:

To be successful in this role, you will need to have excellent communication skills and have a can-do approach to build effective working relationships internally and externally.

This isn't just a job; it is a chance to add value, develop your skills and enjoy being part of a fast-paced team.

Your Impactful Contributions:

• Act as key point of contact for all Corporate customers, Rental Locations and key stakeholders providing support through all key processes and resolutions for queries relating to rental portal, fleet queries & movements, insurance, and invoice issues by offering clear and concise advice
• Provide support on a daily basis and be the main point of contact for the Internal Sales Managers, National Rental Sales Managers, Rental Operations Analyst, Assistant Fleet Manager and Technical Fleet Manager by dealing with all their operational queries to create consistency and effective customer, rental and fleet management, on occasions may be required to accompany key stakeholder visits to assist with complex queries to ensure a prompt, cost effective customer focused resolution
• Create, manage, and distribute department KPI league table using business performance figures showing individual stakeholder KPIs i.e. Fleet size, utilisation and price to measure profitability
• Analyse and report Corporate customer and rental locations utilisation and highlight areas of growth and opportunity liaising with the Assistant Fleet Manager to allow vehicle optimisation to be effective
• Monitor existing Corporate clients to keep within their credit limitations, analyse the data and escalate to Internal Sales Managers when necessary
• Generate and analyse a selection of reports to regularly to meet required deadlines to allow MI reporting to take place to drive profitability
• Processing of all logistics movements for customers & rental locations through successful communication with 3rd party suppliers ensuring SLA's are adhered to
• Approve and regularly review repair authorisations using own fleet technical knowledge ensuring costs and downtime are kept to a minimum within budgets
• Management of all vehicle downtime, liaising with 3rd party suppliers, dealers and customers to ensure vehicle downtime is minimal resulting in higher vehicle utilisation and optimisation
• Effective management of both the Customer Relationship Management (CRM) system and the Rental Managers Portal (RMP) to ensure consistency and accuracy of data records
• Proactively identify and plan vehicle selection for new customers and locations with the Assistant Fleet Manager in line with customer and location requirements
• Generate and manage invoices to Locations & customers from the Rental system such as rental charges, excess mileage charges, write offs, fines, insurance excess, vehicle damage to ensure correct generation of income for the Mobility team, manage Motor Insurance Database exceptions by liaising with customers and Insurance Manager to ensure vehicles are insured, meet legislative requirements and therefore reduce risk

Skills and Experience

• Customer service or administrative experience ideally within the automotive industry
• Experience of managing numerous stakeholders
• Experience of managing CRM systems and all customer facing processes such as invoicing, credit approvals, customer resolutions and complaints etc.
• Experience of working to service levels and quality measures
• Strong organisation and planning skills, delivering quality output to deadlines
• Good attention to detail and strong quality focus
• A genuine desire to help and support people and provide excellent customer service
• Proven ability to liaise and communicate effectively with stakeholders
• The ability to manage, influence and adapt during complex conversations
• Excellent interpersonal, influencing, negotiation and communication skills
• A flexible approach to take on varying tasks/activities
• Strong teamwork skills whilst maintaining individual ownership
• Good working understanding of MS PowerPoint, word and excel

Life at VWFS:

We are passionate about putting people at the heart of everything we do. We are informal, collaborative, and diverse. We operate a culture of flexibility, to empower our colleagues to work in a way that works for them. We want everyone to reach their full potential and have a suite of resources to help you develop your career.

About Volkswagen Financial Services

Our mission is straight forward, we want to be 'The Key to Mobility'. What does that mean? To make getting from A-to-B as easy and simple for as many people as possible. To truly meet the mobility needs of people in a changing world, our offering goes beyond traditional vehicle financing. We do this by providing a range of finance and aftersales products on Volkswagen Group vehicles, as well as developing innovative mobility products designed to solve real problems and support our customers.

Volkswagen Financial Services is committed to being an inclusive employer and we welcome applications from everyone. Diversity and Inclusion is not just a statement for us, and we are nurturing an environment where everyone can be their 100% self. If there is anything we can do to support you being your 100% self during our recruitment process, please let us know and we will support you as best we can.

PLEASE BE AWARE WE DO OPERATE A HYBRID WORKING POLICY, THE FULL TRAINING PERIOD IS LIKLEY TO BE EVERYDAY IN OUR OFFICES IN TONGWELL MILTON KEYNES. WHEN ESTABLISHED IN ROLE THIS MAY MOVE TO A MINIMUM OF THREE DAYS A WEEK. OUR OFFICES ARE A FANTASTIC COLLABROATIVE PLACE TO WORK AND WE LOOK FORWARD TO SHOWING YOU AROUND DURING INTERVIEW.

Maternity Support Worker


Department:Maternity


Band:3, £24,071 - £25,674 Per annum, pro rata if part time


Hours: Full time 37.5 per week, Part time 22.25 hours per week, all MKUH roles will be considered for flexible working


Milton Keynes University Hospital NHS Foundation Trust: We Care, We Communicate, We Collaborate and We Contribute. Milton Keynes University Hospital NHS Foundation Trust, in partnership with the University of Buckingham, is a University Teaching Hospital; we conduct research and teaching on site to improve the care of our patients. Visit our website to catch up on our latest news.

We are proud to offer the opportunity to work in a progressive environment where we are committed to an ambitious transformation of our maternity services. Are you interested in working in a dynamic and friendly maternity service?

We are seeking caring, enthusiastic and highly motivated maternity support workers to join us. We are proud to offer the opportunity to work in a progressive environment where we are committed to an ambitious transformation of our maternity services and delivering national objectives, including those set out in Better Births.

Interviews will be offered at least one week after the closing date.


Please note that we are not able to offer sponsorship for this role.


Interview date:w/c 11 November 2024


We offer a robust induction programme and provide professional development opportunities for all staff.

Excellent communication and interpersonal skills are essential, and you must be dedicated to provide a high standard of care. You will have a flexible attitude to work and be able to work as part of a multi-disciplinary team.


You will be working a combination of shifts throughout a 24-hour service across the service. Please note this vacancy works shifts. Staff are expected to be able to work all shifts.

We are supportive of Flexible Working and appreciate the importance of ensuring that your successful career is complemented by a work/home life balance.


We are excited to watch the development of our Women and Children’s Hospital due to commence 2024. We are supportive of flexible working and appreciate the importance of ensuring that your successful career is complimented by a work/home life balance.

Milton Keynes University Hospital recognises the positive value of diversity and inclusion, and we welcome and encourage applications from people of all backgrounds.

NHS Staff Survey:A notable 63% of nursing and midwifery staff express they find opportunities to develop their career at MKUH..


You can expect a warm welcome at Milton Keynes University Hospital, our staff are friendly and welcoming. We listen to each other and work together to embed our Trusts values and behaviours.  At MKUH we appreciate our staff and reward them with an outstanding benefits package including:

• Free on-site parking

• Free tea and coffee

• Great flexible working opportunities

• Discounted gym membership

• Lease car scheme

• Generous annual leave and pension scheme

• On site nursery (chargeable)

• Extensive staff health and well-being programme


Milton Keynes University Hospital NHS Foundation Trust, in partnership with the University of Buckingham, is a University Teaching Hospital; we conduct research and teaching on site to improve the care of our patients. The hospital is undergoing significant investment, and we are proud to be rated good by the CQC. Visit our website to catch up on our latest news.


• Arrange and process microbiological specimens.
• Obtain capillary blood sample for glucose analysis, in line with Trust policy and guidelines.



Please refer to attached Job description for further information.


We believe success lies in the diversity of our employees and are committed to promoting equality, encouragingdiversity,and embracing inclusion. We welcome applications from everyone interested in working for us.


MKUH is committed to equal opportunities and improving the working lives of our staff and as such we offer a range of flexible working practices.  


We reserve the right to expire vacancies prior to the advertised closing date onceenoughapplications have been received.


MKUH uses identification scanning technology to confirm the authenticity of documents; all prospective employees of MKUH will have their original documents verified using this technology.


By applying for this role, you accept if successful, that information from your application will be transferred into the national NHS Electronic Staff Record (ESR) system.  Your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS.   This isin accordance withthe streamlining programme which aims at saving you time and improving efficiencies within the NHS when your employment transfers.


Uponcommencingemploymentwith theTrust, allemployees (except Medical & Dental Staff on national terms and conditions)aresubjectto aprobationary periodlastingaperiod of sixmonthswithanoptiontoextendfor afurther sixmonths toatotalof 12months.



This advert closes on Wednesday 30 Oct 2024

Arrange and process microbiological specimens. Obtain capillary blood sample for glucose analysis, in line with Trust policy and guidelines. Please refer to attached Job description for further information. We believe success lies in the diversity of our employees and are committed to promoting equality, encouraging diversity, and embracing inclusion. We welcome applications from everyone interested in working for us. MKUH is committed to equal opportunities and improving the working lives of our staff and as such we offer a range of flexible working practices. We reserve the right to expire vacancies prior to the advertised closing date once enough applications have been received. MKUH uses identification scanning technology to confirm the authenticity of documents; all prospective employees of MKUH will have their original documents verified using this technology. By applying for this role, you accept if successful, that information from your application will be transferred into the national NHS Electronic Staff Record (ESR) system. Your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This is in accordance with the streamlining programme which aims at saving you time and improving efficiencies within the NHS when your employment transfers. Upon commencing employment with the Trust,all employees (except Medical & Dental Staff on national terms and conditions) are subject to a probationary period lasting a period of six months with an option to extend for a further six months to a total of 12 months.

Role Overview
Our client is seeking additional IT Service Management support to enhance service delivery. This opportunity involves two roles, each crucial for ensuring the quality, effectiveness, and efficiency of service delivery. You will be responsible for supporting the successful delivery of services by resolving issues, steering customer-driven changes, and leading service delivery teams. Your role will involve understanding and meeting customer requirements, investigating and solving problems in existing processes, and optimising and improving service delivery.
Key Responsibilities

• Support service delivery by resolving issues and incidents, and steering customer-driven changes.
• Understand and meet the customer's requirements within the technical capabilities.
• Investigate and solve problems in existing processes, generating new ideas to improve services.
• Optimise and improve processes, ensuring policies and standards are updated.
• Contribute to high-quality proposals that meet customer needs and align with strategic goals.
• Provide guidance and review service documentation for projects.
• Identify, escalate, and mitigate risks.
• Manage and own Service Designs for operational services.
• Act as the Service SME, sharing knowledge to enable service delivery.
• If requested, act as Line Manager for IT Service Management contractors.

What you'll need to succeed

• You must be eligible to undergo Security Clearance (e.g. Hold UK nationality or dual citizenship) - you will not be considered for this position unless you meet this first requirement
• You will need to be ITIL v3/v4 certified
• Ability to commute to Milton Keynes on a hybrid basis (60% onsite, 40% remote)
• Strong experience in IT Service management - a government or defence industry focus would be a bonus.
• Problem-solving skills and practical solution development.
• Knowledge of SLAs/OLAs/Contracts.
• Proven track record of meeting performance targets.
• Proficiency with Microsoft Productivity Tools (Excel, Word, PowerPoint).
• Experience managing complex stakeholder groups.
• Ability to deliver high-quality management information and reports.
• Knowledge of ServiceNow and other Service Management tools.

What you'll get in return

• An initial 9-month contract
• £400 - 430 per day rate Outside IR35 (via limited company)
• Ability to work in a hybrid working pattern

What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

PS Limited are looking for a reliable, professional and flexible Care Assistant’s to work in residential care homes and the community based in and around Milton Keynes . We need experienced Care Assistants who are willing to take on work on an ad hoc basis.

Roles & Responsibilities:
• Providing a quality care and support service for residents taking into consideration their personal preferences, under supervision and in line with policies and procedures
• Responsible for the safe and effective administration of medication in line with individual care plans and company policy when trained to do so
• Delivering personal care and treating residents with dignity, respect and kindness. Providing support to residents to make personal choices that will enrich their lives whilst maintaining their dignity
• Ensuring that care plans are continually tailored to individual needs with the involvement of the resident in order that the appropriate level of support is provided for all aspects of daily living
• Supporting with risk assessments to ensure that care and support is provided in line with relevant health and safety requirements
• Assisting residents with individual and group activities, including social interaction, in line with individual care and support plans
• Identifying any shortfalls in service delivery and ensure they are dealt with appropriately, responding positively to complaints and any breakdowns in service

Shifts available:
• Weeks days (earlies, lates and long days)
• Weekends
• Nights
• Bank Holidays

PS LTD benefits:
• Great rates of pay
• Holiday pay
• 24 hour out of hour’s service
• Consistent work
• Block bookings
• Assigned to a dedicated consultant
• Free uniform and ID badge
• Online registration

Applicants require:
Essential:
• Literacy and Numeracy equivalent to at least GCSE Grade C English and Maths
• Level 2 Diploma in Health and Social Care
• Minimum 1 years paid UK experience as a Care Assistant
• Enhanced DBS
• Basic Life Support Certificate
• Manual Handling Certificate
• Full Right To Work in the UK
• 2 references (must cover past 3 years)
Desirable:
• Level 2 Diploma in Health and Social Care

**Applicants must have an enhanced DBS which is on the updated service. If not, you'll have to be willing to apply for one**

**PS Ltd do not offer Visa Sponsorship**

Customer Service Advisor - multiple vacancies

Hybrid Role - Milton Keynes

Salary Starting from £23,200 (FTE) + 27 Days Holiday + Generous Benefits

Closing Date: 29th October 2024

Various part time and full-time roles available with a mixture of permanent and contract-based opportunities. Current part time option is 21 hours per week.

Start date for this role is 9th January 2025, training can take up to 8 weeks which will be office based everyday Monday-Friday 9-5pm. Any part time candidates need to make sure they can complete training on a full-time basis.

About our team:

Think this is just Customer Services? Think again!

Our UK Customer Services function services the needs of over 1m customers a year, providing frontline support for consumers of our Retail Finance and Aftersales products. We're proud to represent many of the leading automotive brands in the world. It's our job to make sure that every interaction is as simple and enjoyable as possible. To bring this to life, our Customer Promise is -

We listen. We're open and honest. We focus on you. We take ownership and act.

So we're looking for people that can support this promise - if this sounds like you, read on!

What you'll be working on:

We provide high-quality Customer Services throughout the lifetime of customers finance agreements. We have a key role to play in supporting and influencing long term customer loyalty, so it's vitally important that the support we give our customers is of the highest standard. You'll be dealing with enquiries and requests of varying complexity, and using a range of different systems and processes to help deliver important aspects of our customer journey.

Your day to day:

• Responding to enquiries, mainly by phone and email.
• Entering / handling customer data, ensuring that processing procedures and response time guidelines are followed, with speed and accuracy.
• Close liaison with all other Customer Service staff.
• Maintaining your level of understanding of the FCA regulations to ensure you are competent to fulfil your role.
• Administration tasks such as validating customer documentation, processing end of contract options and making changes to customer agreement in its life cycle.
• Negotiating payment and charges with customers within agreed authority levels throughout their agreement; particularly at the end of their agreement.
• Accurately updating relevant systems with details of account activity.
• Working within agreed authority levels taking ownership of the issue but referring to higher authority when required.
• Being adaptable to switch across different processes as there will be a requirement for this
• Responding on email/admin queries and using outbound calls as a 'one and done' to get the right customer outcomes
• Taking responsibility for ensuring that excellent customer service is delivered at all times
• Ensure clarity and understanding of a customers' requirement by providing proactive customer service, with excellent industry and product knowledge.
• Monitoring, diarising and completing daily administration tasks.

Desired Skills and Experience:

• Comfortable speaking with customers on the phone
• Sense of urgency and motivated to respond swiftly
• Adaptable approach in moving between different teams and processes
• Continual learning mind set
• PC Literate
• Excellent written and spoken communication capabilities
• Strong customer service focus is essential
• Ability to demonstrate systematic thought processes
• An understanding of the Data Protection Act and Consumer Credit Act is desirable
• Ability to communicate and negotiate effectively both verbally and written.
• Attention to detail with a high degree of accuracy.
• A strong team player with the ability to work under pressure and meet strict deadlines.

What's in it for you?

• Salary Starting from £23,200 (FTE)
• Access to our Company Car discounted loan car scheme - contract dependant
• Discretionary bonus
• 27 days holiday (Pro rata) + Bank Holidays
• Free parking onsite
• Access to an exclusive deals and discounts website plus so much more

We are passionate about employee development and offer ongoing support and training to help people achieve their career aspirations. Whether that is to become the next leader within our business or to develop your current tool kit of skills, we support many cross-functional opportunities. We want you to achieve at your best and enjoy a successful career with us!

About Volkswagen Financial Services

Our mission is straight forward, we want to be 'The Key to Mobility'. What does that mean? To make getting from A-to-B as easy and simple for as many people as possible. To truly meet the mobility needs of people in a changing world, our offering goes beyond traditional vehicle financing. We do this by providing a range of finance and aftersales products on Volkswagen Group vehicles, as well as developing innovative mobility products designed to solve real problems and support our customers.

Volkswagen Financial Services is committed to being an inclusive employer and we welcome applications from everyone. Diversity and Inclusion is not just a statement for us and we are nurturing an environment where everyone can be their 100% self. If there is anything we can do to support you being your 100% self during our recruitment process, please let us know and we will support you as best we can

As part of our hybrid working arrangements, we are giving our colleagues the opportunity to work a minimum of one day in the Milton Keynes office however flexibility is expected and you can work in the office more if you'd prefer. The hybrid working policy can be applied differently at departmental level as the role requires. We would also expect new colleagues joining us to work from the office for the entirety of their training period until competent in role.

Aramark (NYSE: ARMK) is in the customer service business across food, facilities and uniforms, wherever people work, learn, recover, and play. United by a passion to serve, our more than 247,000 team members deliver experiences that enrich and nourish the lives of millions of people in 19 countries around the world every day.


Job Description


The Food Service Worker is responsible for cooking and preparing food according to recipes and production guidelines while adhering to food safety, food handling, and sanitation procedures. The Cook should safely handle knives and equipment such as grills, fryers, ovens, broilers, etc.




Job Responsibilities



- Service of food and/or beverages to customers to the standards set by the company.
- Ensure all food hygiene regulations are adhered to, in particular H.A.C.C.P regulations
- Cleaning duties associated with service and related equipment and/or furniture.
- Preparation of service area and/or service points.
- Clean and replenish service equipment.
- Accurate storage of food items and equipment after service.
- Food assembly and service of same in an efficient manner, which may include some light cooking.
- Monitor and record food and equipment temperatures
- Handling cash transactions and ensuring the accurate cash handling procedures are followed in accordance with company procedure and till procedures.
- Attend in-house training sessions.
- Maintain personal hygiene, appearance, and uniform to company regulations at all times.
- To present an image at all times conducive to good customer relations.
- Comply and assist in the promotion and implementation of the company’s health and safety policy.
- Comply and assist in the promotion and implementation of the company’s policies and procedures.
- Other duties occasionally assigned by the Management team to ensure the smooth running of the department.
- Barista duties
- An interest in food and service.
- Excellent customer service skills & courteous manner
- Ability to work with minimal direction and as part of a team.
- Ability to complete paperwork as assigned by your line manager
- Dedication and self-motivation
- Good timekeeping
- To contribute to maintaining high standards of personal hygiene





Qualifications



- Previous experience with a catering environment desirable. On the job training will be given. Must acquire basic food hygiene qualification within first six months.
- Knowledge of Food Hygiene including HACCP.
- 1 years’ experience in a similar environment.
- Good understanding of English.
- Customer service experience









About Aramark


Northern Europe
- Our MissionRooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
Northern Europe
- About AramarkAramark is a leading service and solutions provider in Northern Europe. We proudly support clients, partners and customers in food, facilities management, property services, and retail solutions. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you’re pursuing — a new challenge, a sense of belonging, or just a great place to work — our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com
All applications will be treated in the strictest confidence. Aramark Northern Europe is an equal opportunities employer.


The Food Service Worker is responsible for cooking and preparing food according to recipes and production guidelines while adhering to food safety, food handling, and sanitation procedures. The Cook should safely handle knives and equipment such as grills, fryers, ovens, broilers, etc.



Job Responsibilities



- Service of food and/or beverages to customers to the standards set by the company.
- Ensure all food hygiene regulations are adhered to, in particular H.A.C.C.P regulations
- Cleaning duties associated with service and related equipment and/or furniture.
- Preparation of service area and/or service points.
- Clean and replenish service equipment.
- Accurate storage of food items and equipment after service.
- Food assembly and service of same in an efficient manner, which may include some light cooking.
- Monitor and record food and equipment temperatures
- Handling cash transactions and ensuring the accurate cash handling procedures are followed in accordance with company procedure and till procedures.
- Attend in-house training sessions.
- Maintain personal hygiene, appearance, and uniform to company regulations at all times.
- To present an image at all times conducive to good customer relations.
- Comply and assist in the promotion and implementation of the company’s health and safety policy.
- Comply and assist in the promotion and implementation of the company’s policies and procedures.
- Other duties occasionally assigned by the Management team to ensure the smooth running of the department.
- Barista duties
- An interest in food and service.
- Excellent customer service skills & courteous manner
- Ability to work with minimal direction and as part of a team.
- Ability to complete paperwork as assigned by your line manager
- Dedication and self-motivation
- Good timekeeping
- To contribute to maintaining high standards of personal hygiene




Perks of the job



- £12.50 per hour
- Full time – 34 hours per week – 4 days over 7
- Shifts range between 10am – 7pm
- Discounted meals on duty
- Free onsite parking
- Generous holiday entitlement
- Life assurance and Pension scheme
- MyStaffShop discounts – including savings on your weekly supermarket shop!
- Cycle2Work Scheme and Refer a friend Scheme
- You will also be joining a great team, with fabulous career prospect and could lead to but to all sorts of opportunities – we LOVE to promote from within!

Salary: £ 12.00-£18.00 depending on the shifts and experience.

Working Hours: Flexible

Start Date: Immediate Start - Subject to successful application

We are looking for experienced, confident and reliable Healthcare Assistants. You will need good communication skills and the ability to work in a variety of healthcare settings providing advanced notice and short notice cover.

You will work as a member of a team in maintaining and delivering a high standard of resident care. You will implement and effectively assist in the day-to-day running of all prescribed resident care packages and assist in the meeting of all their basic care needs. You will be expected to work to a high level under the supervision of qualified nursing staff.

Essential skills required for Healthcare Assistants

Skills/abilities:- Ability to uses own initiative, plan own work and prioritise a patient’s care needs , Ability to work without direct supervision , Ability to work within a team , Good communication skills , Motivated to learn , Maintains a mature attitude , Possesses a responsible attitude.

Knowledge:- Knowledge of care giving , Has an empathy and understanding of issues encountered by patients with care needs.

Essential Training/ education:- Evidence of relevant statutory and mandatory training; Manual Handling, First Aid, Basic Life support, Health & Safety, Food Hygiene/Infection Control, Nutrition and Hydration

Experience:- Recent experience of caring for patients.

Other requirements:- Ability to travel to varying work locations during unsocial hours.

Benefits:

Competitive rates of pay
Flexible working hours
Free mandatory and service-specific training
Ongoing professional maintenance (appraisals & clinical supervision)
Applicants will:

Undergo a full enhanced DBS check or evidence of online DBS check
Require two professional references
Need to complete the free online training if they do not have valid training certificates.
Preferably Applicant must have:

Minimum of 6 months experience into care sector within the UK
Vaccination
Desirable:

UK Driving License
Flexible working hours

If you have the skills, attitude and experience to be successful in this role, we want to hear from you today.

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached.