Total 59 Customer Service job vacancies in Monmouth, Monmouthshire, NP25 4DN

Feeling Included “people will forget what you said, people will forget what you did, but people will never forget how you made them feel”

One question we ask when recruiting into our care team is “what do you want from your job”. A response we hear a lot is “I just want to fit in somewhere”.

We all have a desire to be a part of something, to be a part of a group, to feel like we belong. It is the best feeling in the world to feel wanted, to be a part of something, to be valued.

The feeling of not fitting in; feeling left out, can be devastating and can leave a profound long-lasting effect on us, on our sense of confidence and self-worth.

Our Community:

Feeling that we are a part of a community like Gibraltar Nursing Home in Monmouth can lift us when we are down and gives us the capacity to deal with what challenges come our way.

Throughout your recruitment journey we ensure you are supported, and this starts with the recruitment team and is carried through to your first day in the home … but the support doesn’t end there! You will have a dedicated buddy in the home who will be there to guide and empower you, along with a wellbeing team that will check in with you from time to time and also to be there at the end of a line 24/7 should you want to talk.

Our Training:

Part of our training is via eLearning, however we know eLearning alone won’t equip you for the emotional challenges that you will face as a Care Assistant. So, in 2015 we created our own training academy! All team members within our care home are included in our fun, interactive, inspiring, unique, and free training days – and you get paid. Through our own training days, we have seen the wellbeing of team members and the people we support and care for increase enormously.

Our training is for all team members across all grades, all departments, all age groups, and all genders.

Benefits:

Excellent Hourly Rate
Paid breaks
Complimentary meals
Bank Holiday Enhancement
Young workers (18+) are paid the same as those aged 25+
Free DBS
Unlimited access to our Refer a Friend bonus scheme - £50 each of high street & online vouchers
Full-time, part-time and bank hours offered
Automatic enrolment on to our pension scheme
Fully funded CPD accredited training programme provided for all team members
NVQ part funded support
12 weeks induction programme with an assigned Mentor
Career opportunities
A 24/7 specialist welfare help line for guidance & support

We are currently holding interviews over the telephone and we aim for this to be arranged within 24 hours of your application, if you would rather an informal chat to go over some of the responsibilities and expectations of a Care Assistant, then please also make contact and one of our Join Us team members will be happy to help.

Salary: Grade 8, Point 12: ACTUAL: £22,139 per annum Contract: Permanent, 35.25 hours per week (35 hours, 15 minutes), 39 weeks per year (term time plus inset days)
About the roleWe are looking for a Pastoral Support Officer to join our team. The successful candidate will oversee and manage the behaviour of students within the school. You will be responsible for implementing strategies and interventions to support students in developing positive behaviours and attitudes towards learning. Additionally, you will work closely with teachers and parents to create a supportive and inclusive learning environment for all students. The ability to drive (and access to car) is essential for this role as there may be requirements in which you may need to travel.
Safeguarding Information:SAST will conduct online searches of shortlisted candidates. In line with KCSIE guidance, this will be part of safer recruitment checks, and the search will purely be based on whether an individual is suitable to work with children. As care must be taken to avoid unconscious bias and any risk of discrimination, a person who will not be on the appointment panel will conduct the searches and will only share information if and when findings are relevant and of concern. Safeguarding responsibilities associated with this role may include engagement in regulatory activity, such as administering first aid or supporting an upset child. It will have contact with young people on a day-to-day basis. SAST is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The successful candidate will have to meet the person specification and the post is subject to safeguarding checks, including an enhanced DBS check and Children’s Barred List check. The post is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020. SAST recognises the benefit of having a diverse workforce and is committed to building a workforce which reflects diversity from the communities it serves. SAST values the contributions from all staff from a wide range of different backgrounds and actively seeks to promote an environment that is free from discrimination and harassment and at the same time supports fair promotion and cultural acceptance. Under the provision of the Equality Act 2010 SAST welcomes applications from everyone and operates a recruitment process which is fair and does not discriminate against or disadvantage anyone because of their age, disability, gender reassignment status, marriage or civil partnership status, pregnancy or maternity, race or nationality, religion or belief, sex or sexual orientation. This role is UK- based and your right to work will need to be established as part of the appointment process.

What skills and experience we're looking for

We are looking for a Pastoral Support Officer to join our team. The successful candidate will oversee and manage the behaviour of students within the school. You will be responsible for implementing strategies and interventions to support students in developing positive behaviours and attitudes towards learning. Additionally, you will work closely with teachers and parents to create a supportive and inclusive learning environment for all students. The ability to drive (and access to car) is essential for this role as there may be requirements in which you may need to travel.

What the school offers its staff

SAST Benefits:

As part of SAST, we can offer you a range of benefits including:

• High- quality CPD opportunities
• A strong and highly experienced network of Trust senior leaders
• Access to the Local Government Pension Scheme
• Employee Assistance Programme
• On-site nursery provision at some of our schools
• Cycle to work scheme

Further details about the role

You are asked to provide the following:

• A completed application form
• A letter of application of no more than 2 sides of A4 detailing your experience and expertise

Completed applications should be returned by email to: recruitment@sast.org.uk.

You are warmly encouraged to visit our School prior to application, please do not hesitate to contact Naomi Molyneux, Office Manager on office@harbourvale.dorset.sch.uk.

SAST will conduct online searches of shortlisted candidates. In line with KCSIE guidance, this will be part of safer recruitment checks, and the search will purely be based on whether an individual is suitable to work with children. As care must be taken to avoid unconscious bias and any risk of discrimination, a person who will not be on the appointment panel will conduct the searches and will only share information if and when findings are relevant and of concern.

SAST recognises the benefit of having a diverse workforce and is committed to building a workforce which reflects diversity from the communities it serves. SAST values the contributions from all staff from a wide range of different backgrounds and actively seeks to promote an environment that is free from discrimination and harassment and at the same time supports fair promotion and cultural acceptance. Under the provision of the Equality Act 2010 SAST welcomes applications from everyone and operates a recruitment process which is fair and does not discriminate against or disadvantage anyone because of their age, disability, gender reassignment status, marriage or civil partnership status, pregnancy or maternity, race or nationality, religion or belief, sex or sexual orientation.

This role is UK- based and your right to work will need to be established as part of the appointment process.

Commitment to safeguarding

Safeguarding responsibilities associated with this role will include engagement in regulatory activity, such as administering first aid or supporting an upset child. It will have contact with young people on a day-to day basis. SAST is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The successful candidate will meet the person specification and is subject to an enhanced DBS and Children’s Barred List check. The post is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020.

Location: Monmouth

Since 1989, we've supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home.

We're looking for people who are passionate about care, and who want to help others to join our amazing teams. We don't require you to have any previous social care experience, what we do need from you is to have the Right to Work in the UK, as we are NOT able to offer Health and Care Worker visas.

If you're looking for a job that can be flexible around your lifestyle there are a variety of shift patterns available to work in mornings, afternoons, evenings or weekends.

At Helping Hands, we can offer the following benefits

• Paid mileage of 35p per mile between calls
• Early Pay App request up to 50% of your pay in advance of pay day
• Earn up to £100 for referring a friend
• Our care assistants are directly employed by us giving you access to holiday entitlement and our pension scheme
• Apprenticeship opportunities available to existing staff
• Support to complete nationally recognised qualifications including your Care Certificate and NVQs. Your career development is important to us if you want to progress, we can help!
• FREE Blue Light Card national discount card for hundreds of retailers
• Annual pay review

Being a Care Assistant means you need to be adaptable, kind-hearted and put others first. Your role may include:

• Providing companionship
• Support with personal care such as showering, bathing and toileting
• Helping with mobility around the home
• Overseeing medication and providing medical support
• Helping around the house with cleaning, cooking and tidying
• Running errands such as food shopping or picking up prescriptions

We are looking for an innovative, motivated and talented person to join the
Monmouthshire and Torfaen Youth Offending Service, as one of our Business
Support and Information Assistants. You will be responsible for providing a high
quality Business Support service to the whole team. We are a multi agency team so
you will work with colleagues not just within the team but also internal and external
partners. The role is varied and this is an exciting opportunity to work with a
dynamic team with the opportunity to develop and expand your current skill base

Mental Health Nurse
Monmouthshire
12 hour rota basis to include nights, weekends and bank holidays
£32,760-£42,073

My client is looking for an experienced RMN to work in fabulous private hospital based in the beautiful area of Monmouthshire, Wales. The setting is a specialist facility for people with long-term mental health needs and/complex needs and has a settled management team who can offer great support to their staff.
In this job you will:

• Work as part of the care team, carrying out all relevant forms of care in conjunction with other nurse practitioners in this wonderful rural location
• Ensure that care services are consistently provided to a high-quality standard and the personal care needs, are met while respecting the dignity of the individual and promoting independence
• Want to make a real difference to a patient’s life and be rewarded by their recovery


For this role you must have:

• NMC registration
• Great team playing skills
• Flexible and self-motivated approach
• Commitment to patient-centred care
• Well-developed time management and leadership skills
• A desire to continually push your personal development


In return you will receive:

• 25 days holiday (plus public holidays)
• NMC registration fee reimbursed in full
• Employee discount
• On-site parking and supplemented meals
• On-site gym facilities
• Employee assistance programme
• Pension Package


For more information, please call Elite Care on 01604 879345

Proud member of the Disability Confident employer scheme

We are looking for people who can connect and build relationships with others in Monmouthshire!

We are looking for people to support people in their own homes. We need people who are kind, love spending time with people in the community, easy to talk to and can build relationships quickly with people from all walks of life. We are looking for people with good communication skills who are able to work within the community and who want to make a difference.

We offer a great rate of pay with weekend and bank holiday enhancements.

This is an exciting opportunity for an experienced social worker to join an
established team that is dedicated to actively and creatively working with
children, young people and their famillies in order to acheive positive
outcomes for children and young people.

Support Worker Eastleigh - £12.66 ph

Typical Shifts are: Working various shifts between the hours of 7:00 - 22:00

Join Voyage Care and Feel Valued, we reward your dedication with:
Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)
Premium overtime rates at an additional £1 per hour (Ts & Cs apply)
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

We’re on the hunt for genuinely caring, hands-on Support Workers with a passion for enhancing the quality of life of the people we support. As a support worker with us you'll be helping people to gain more independence in their daily lives, whilst working within a dynamic team to support a fantastic group of people!

Our supported living service in Eastleigh is a welcoming and friendly environment and you can be sure that no two days will be the same! You’ll be enhancing the lives of the people we support by teaching them new life skills, assisting with personal care, encouraging them to access their local communities, socialising and doing lots of activities. The service has 18 flats where the people we support are independent and mostly require one to one support in their daily routines, we also have an activity co-ordinator to schedule fun things to do in and outside of the service where you will get to be part of every experience and help lead a life that is as fulfilling as possible.

This is an amazing role for someone who is looking to really make a difference to someone's life and to help them grow in confidence and independence so that they meet their goals, whether this be making dinner by themselves or going on holiday.

Why choose us?

You don’t need to have experience to be a fantastic Support Worker, what you need is a passion for enhancing the quality of life for the people we support, a desire to learn and a genuine caring attitude.

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

We have a fantastic range of benefits for our staff and we offer sector leading career progression, so don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

Domestic (Cleaner)- £11.45 per hour

37.5 hour full time contract.

Join Voyage Care and Feel Valued, we reward your dedication with:
Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)
Premium overtime rates at an additional £1 per hour (Ts & Cs apply)
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

We’re on the hunt for a Domestic / Cleaner to join us in our supported living service in Eastleigh This service is a welcoming and friendly environment with a dynamic team that supports a fantastic group of people!

As a Domestic / Cleaner with us you'll be helping to make sure our services are clean and safe environments for the people we support and our colleagues. You’ll do this by undertaking daily cleaning duties of vacuuming and washing / mopping floors in all visible areas (including stairs and landings), cleaning toilets, sinks and showers and washing tiles when needed. You’ll also do some weekly cleaning of fixtures and fittings, wiping skirting boards, windowsills, shelves, doors and all reachable glass etc.

This is an amazing role for someone who is looking to really make a difference to the lives of others by providing a safe and clean environment for them.

Why choose us?

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for progression as well as job security in a sector leading organisation.

Don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

Service Care Solutions are recruiting for a Support Worker to work at one of our Independent Hospitals in Monmouthshire.

Shifts are Monday to Sunday

**no sponsorship available**

Service Information

• This hospital is the leading independent provider of mental healthcare and adult social care in the UK. They support over 28,000 people a year to move towards a healthier future so they can live their lives as fully and independently as possible. They have two divisions which provide Healthcare services and adult social care services.

• This hospital is a long-established and respected company. Over the years, they have built a reputation for having a meaningful and lasting impact on everyone who uses their services.

• The hospital offers secure services for adult males and females. They provide a specialist assessment and treatment service for people with mental health conditions, who present with a variety of behaviours that challenge

• As a support worker, you are someone who looks after the well-being of people in their daily lives. You will help patients living with different physical disabilities and mental health needs to live their lives more independently and support them to reach their potential by providing both physical and emotional support.

Person Specification

The successful applicant must have:

• Have GCSEs in certain subjects, such as Maths, English, or Health and Social care
• Demonstrable knowledge and experience working within Mental Health
• Fantastic communication and Interpersonal skills
• Emotional maturity, compassion and empathy
• Ability to work flexibly and commit to working hours mentioned above.
• It would be beneficial if the applicant is a driver due to the location and shift start times but there is local transport nearby.

Service Care Solutions Benefits

At Service Care Solutions, we recognise increasing pressures on care staff, both work-based and financial, and want to help ease that burden.

• Pay is between £11.50 - £18
• £250 Referral Bonus Paid after completion of 150 hours for any newly registered candidates who are referred over.
• £150 Job Referral Find your own job bonus - Receive £150 for bringing your own position to us, alternatively this also applies if you are not happy with your current agency but settled in your role we can pay £150 to switch.
• FREE Registration Process including Enhanced DBS Check, Occupational Health Appointments, Mandatory and Practical Training, Uniform
• Dedicated and Experienced One-to-One Specialist Consultant
• £250 Yearly CPD/Training Allowance/Registration Body Renewal

We are looking for people who can connect and build relationships with others in Monmouthshire!

We are looking for people to support people in their own homes. We need people who are kind, love spending time with people in the community, easy to talk to and can build relationships quickly with people from all walks of life. We are looking for people with good communication skills who are able to work within the community and who want to make a difference.

We offer a great rate of pay with weekend and bank holiday enhancements.

This is an exciting opportunity for an experienced social worker to join an
established team that is dedicated to actively and creatively working with
children, young people and their famillies in order to acheive positive
outcomes for children and young people.

Care Support Worker (Personal Assistant)

Location: Kilmarnock & Mauchline, East Ayrshire.
Salary: Up to £22,464 per annum.
Contract: Various contracts available including full time and part time opportunities. Overnight support may also be included.

Are you interested in working for an award-winning social care charity?

Personal Assistants (Support Workers) have the most important role within Enable by making a positive difference every day to the lives of the people we support. No two days are the same for our Personal Assistants but what we can guarantee is that you will be supporting someone with a learning disability to achieve their goals and outcomes - whatever they may be!

Each person we support has different support needs, so your support worker role may include assisting them with various aspects of personal care, moving and handling or positive behavioural support whilst expanding their social networks and connections.

Enable creates a bespoke team around every individual we support, and our team of Personal Assistants work collaboratively to ensure the safety, wellbeing and aspirations of the people we support are met.

The Best in You Brings Out the Best in Me

The people we support have many varied interests and hobbies and have many of the same dreams and aspirations as we do; they just too often do not get the opportunity to experience these same opportunities. So whatever your interests are; be it sewing, baking, having a cup of tea and chat to horse riding, swimming or hill-walking, we want to hear from you!

A career with Enable is as rewarding as it is diverse, Personal Assistants at their best have the potential to truly bring out the best in the people we support.

About You

If you think you share the same interests and have the commitment, dedication, and above all, desire to support individuals to get the most out of life and become an inclusive member of society; then please apply now!

Enable needs you and your values to help us create an equal society for every person who has a learning disability.

You don't need experience in care to start your social care career with Enable. We recruit people based on their values and transferrable skills. Wherever your journey has taken you up until now, join us, and together we will forge a new path in what could potentially be the most rewarding role you have ever had!

Successful applicants will be able to demonstrate the following:

* The ability to adapt your communication style in order to develop successful and enjoyable relationships with the people we support.
* The commitment to work with individuals through their personal support plans to ensure people achieve their goals and outcomes and celebrate their successes
* A positive and flexible outlook to your work, and be able to work on your own and as part of a team.

If this is, you, then please click the link to apply now. Every person we support has their own hobbies and interests, likes and dislikes, which is reflected in our person-centred recruitment processes. So, please give us as much detail about you to allow us to carry out our bespoke matching service.

About Us

We believe in developing all our staff and we provide an extensive learning programme together with in-house career development opportunities. These include, but are not limited to:

* Person Centred approaches, planning and thinking
* Introduction to autism
* Epilepsy awareness
* Moving and Handling
* Adult support and protection
* Child support and protection
* First Aid
* Positive Behaviour Support

We also have an excellent range of staff benefits on offer including but not limited to:

* Health cash plans providing a wide range of health benefits to help people cover the cost of their everyday health care.
* Employee Assistance Programme
* Cycle to Work Scheme*
* Season Ticket Loans*

Starting a career with Enable is the first step towards making a real difference in our award-winning charity's mission to help create an equal society for every person who has a learning disability.

Enable is an equal opportunities employer and our recruitment, selection and assessment process is based entirely on values, skills and competencies required of the specific roles.

Note: The successful applicant will be required to register with the Scottish Social Services Council (SSSC) within 6 months of their start date.

*terms & conditions apply

Team Leader - Eastleigh £14.10 per hour

42 hour permanent contract
Typical Shifts are: A mix of shifts between 7am-10pm

Join Voyage Care and Feel Valued, we reward your dedication with:
Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)
Premium overtime rates at an additional £1 per hour (Ts & Cs apply)
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

Team Leaders with a passion for enhancing the quality of life of the people we support are at the heart of our management teams. We’re currently searching for a fantastic Team Leader to join us in leading our supported living service in Eastleigh This service is a welcoming and friendly environment with a dynamic team that supports a fantastic group of people!

As a Team Leader with us you'll be helping people to gain more independence in their daily lives, whilst assisting the Manager with the day-to-day supervision and management of the service. You could be allocating shifts, booking in training, inducting new colleagues, conducting supervision’s and appraisals, developing and updating care plans, ordering medication, ensuring the people we support are supported to manage their finances and day-to-day management of the service in the absence of the manager. You’ll never lose sight of why you choose to do this, as our Team Leaders are still at the heart of providing day-to-day support.

This is an amazing role for someone who is looking to really make a difference to the lives of others, whether that’s helping our colleagues grow in confidence or the people we support gain independence so that they meet their goals.

We’re interested in our Team Leader having both the right experience and the right values. This is why at this service our Team Leader should have previous senior experience working with complex individuals with LD, autism and challenging behaviour.

Why choose us?

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

Don't hesitate to apply today and make a real difference to the lives of the people we're supporting!
All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.