Total 2,583 Customer Service job vacancies in Newcastle-upon-Tyne, Tyne and Wear, NE4 8XJ

About The Role Our Customer Care Team, which is linked to the Bank's Customer Care line, is responsible for managing inbound and outbound telephone calls alongside electronic enquiries from new and existing customers. We are currently looking for candidates for multiple full-time permanent positions available within the team, where you will be providing superior service to identify needs, research issues and provide quality solutions.   Our Customer Care Team currently operates from 8am-6pm Monday-Friday, and we provide full training in order to help you succeed. 


Key Responsibilities



Manage large volumes of inbound and outbound calls in a timely manner
Discuss with confidence the Bank's range of product and seize opportunities to upsell products when they arise and manage referrals to the appropriate teams
Provide clear direction and instruction to our customers regarding their enquiry
Act as the 'Voice of

... Click here to view more detail / apply for Customer Care Consultant ? Bundaberg

A well established Aged Care provider are looking for a Care Manager to join their team.  The role is based 15 minutes outside of Fremantle so a perfect location for applicants in both the southern and central suburbs of Perth! On Offer:

Salary up to $128,000 inc of Super
Monday - Friday with flexible shift patterns available
Free parking
Ongoing training and opportunities to upskill and progress within the company

The Role:

Support Facility Managers in coordinating healthcare services for residents with a focus on patient centred care
Medium Sized Facility
Supervise Registered Nurses, Enrolled Nurses, and Care Workers
Coordinate Continuous Improvement, Occupational Health and Safety, and Training/Orientation programs
Monitor and identify AN-ACC reviews for optimised consumer care funding
Requirements:

Current unrestricted AHPRA registration
Bachelor of Nursing or equivalent qualification


... Click here to view more detail / apply for Care Manager

Manage and lead an onsite team of an iconic shopping centre NOR.
Must have 5 years experience in a similar role.
Circa $165k inc super.


Our client is a full-service Commercial Property Agency known for its excellence in the retail property market. They are currently seeking an experienced Centre Manager to oversee a busy shopping centre in Perth's northern suburbs. 
In this role, you will be responsible for maximising the financial performance of the centres and the success of their retailers, while also driving team development with a mentorship-focused approach.
Key Responsibilities:


Client Liaison: Maintain direct communication with the property owner, managing all aspects of operations, marketing, leasing, and general centre activities.
Budgeting & Planning: Develop and implement the annual income and expenditure budget, business plan, marketing strategy, and monthly performance reports.
Financial Oversight: Ensure financial targets are met,


... Click here to view more detail / apply for Centre Manager

In this role, you are accountable for: 1. Answering and responding to telephone and email enquiries appropriately. Dealing with enquiries from internal and external contacts appropriately which maybe sensitive and confidential information. 2. Develop and maintain effective information management systems. This will include developing and maintaining a shared reference, information and filing system both in paper and electronic form as appropriate. 3. Assist in the photocopying and distribution of information including the confidential documents. 4. Undertaking the preparation of documents as requested including letters, reports and email correspondence some of which may include confidential information. 5. Planning, arranging and attending meetings as requested. This includes agenda co-ordination, minute taking and dissemination of agendas and minutes, ensuring action points are recorded. 6. The booking of travel, accommodation and ordering of refreshments for meetings and reception of external visitors as appropriate. 7. Assisting in the administration of directorate wider business events or meetings by undertaking a wide range of duties to include but not limited to: typing of relevant papers, producing attendance lists, subsequent records and photocopying information. 8. General office duties such as photocopying and preparing information utilising relevant software applications where required, and circulating documents. 9. Acting independently and being able to work as part of a team. Need to monitor own workload and prioritise activities and take responsibility for self-management and to identify personal development needs to the benefit of the business. 10. Contributing to a culture of continuous improvement, customer and service excellence by adhering to agreed procedures and making suggestions for improvements.11. Adopting the Authority Values and Behaviours and exhibits these in working practices 12. Using the ORO system to facilitate the identification, delivery and evaluation of personal training and development activities.

Join Cera as a Care Assistant in Basildon and Brentwood. You'll be supporting us on our mission to transform social care and enable more people to live longer, healthier and happier lives in their own homes. In this role you will support people who have recently left hospital following surgery or illness that require additional support whilst they recover. This is a vital care service that means people can leave hospital sooner and reduces pressure on the NHS.

Are you kind? A people person? Love making a difference in people's lives? Then we can offer you the perfect role as a Carer, where you will genuinely make a difference, every day!

More about this role:

- Block pay

- We have part-time and full-time roles available, some weekend work will be required

- For this role you require a driving licence and access to a vehicle for work.

- Previous experience in care is not required, training will be given

Our benefits include:

- Enhanced bank holiday rate

- Holiday pay and pension scheme

- Free DBS/PVG, company mobile phone and uniform provided

- Paid mileage between visits

- Access to our benefits & discounts platform WeCare, alongside being eligible for the Blue Light Card Scheme - offering you thousands of discounts on high street shopping, your weekly food shop, eating out and family activities.

- Exclusive discounts to help you get on the road including savings on driving lessons, fuel, car insurance, car maintenance, cycle hire and much more

- Enhanced maternity (12 weeks full pay), paternity and parental leave policies

- An industry-leading career development pathway, including the Care Certificate and NVQ's, there is plenty of opportunity for progression - 50% of our salaried roles are filled internally.

- Wellbeing support - including employee assistance programme, mental health first aiders, healthcare cash plan and free eye tests & contribution to the cost of glasses.

- Extra earnings through our referral scheme Care Friends - £500 per referral

Join Our Caring Community

Whether you already have previous professional experience, you've cared for a loved one or you simply enjoy supporting others, your compassion, patience, and understanding are exactly what we need. It's your values and kindness that matter most and we will provide all the training you need.

Your responsibilities may include assisting with personal care including continence support, washing and dressing, managing medications, cooking or preparing hot meals, and helping with domestic tasks. But your true impact lies in the companionship, reassurance, and joy you bring to the lives of those you care for.

Cera makes caring easier with Cera Tech

We've brought homecare into the 21st century, by developing technology that streamlines administrative tasks, enhances outcomes, and allows you to focus on the most important part of your role - caring for our clients. Our predictive technology and risk alerts empower our care teams to make informed decisions and act quickly, resulting in fewer hospitalisations and reduced fall risks for those we care for. You really can care better as a member of our team.

If you are looking for a truly rewarding role, where the companionship and comfort you provide will bring smiles and a sense of safety to those you care for - then apply today!

Please note this role is subject to a DBS check and you must have the right to work in the UK. We are an equal-opportunity employer, celebrating diversity and fostering an inclusive environment for all employees.

Main Responsibilities

We have a fantastic opportunity to lead our dedicated team in promoting sustainable waste management at our Household Waste Recycling Centres!

As a Household Waste Recycling Centre (HWRC) Team Leader you will:

• Be able to effectively lead and motivate a team to help maximise the quality and number of materials separated for recycling.
• Plan and organise the activities on site, organise staff responsibilities and be the face of Staffordshire County Council to on site visitors and, where required, deputise for the HWRC Supervisor.
• Be a great communicator and be able to demonstrate a positive and encouraging leadership approach.
• Have experience using IT systems and be confident using Microsoft office software.

Your day-to-day duties will vary, and may include the following:

• Helping the public use the site in a safe manner, adhering to all Health and Safety guidance.
• Being the accountable fire marshal and first aid trained responder on site.
• Providing friendly, informative and professional customer service.
• Protecting yourself and your team by promoting high standards of health and safety.
• Safely operating equipment and machinery and reporting any faults and issues.
• Working with commercial traders, providing advice and handling payments.
• Reporting unauthorised waste depositing and promoting environmental sustainability.
• Supporting other HWRC teams as part of the Staffordshire HWRC Network. (This role will be based across both Lichfield and Burton HWRC's)

The Ideal Candidate

You will have:

• A Certificate of technical competence in Hazardous Waste Transfer (Ideal, not essential to role)
• Experience of leading a team
• Working knowledge of health and safety legislation and operations
• A flexible approach to duties, willing to learn and be trained
• Good verbal and written communication skills – to facilitate inductions, training and communication with site staff, management, clients, contractors and the public
• Strong numerical and literacy skills and paperwork and recording skills
• An understanding of recycling and recyclable materials is an advantage
• Trained First Aider, or willing and capable of being trained
• A Full UK driving licence
• Experience in operating a above 10ton 360 wheeled excavator. ( or willing to learn)
• Experience in the operation of Household waste recycling centres (HWRC'S)
• Good attention to detail
• Willing to work weekends and Bank holidays

For more information, please contact Danny Wraxton at danny.wraxton@staffordshire.gov.uk

Potential interview date will be: Week commencing 16th December 2024

Our Recruitment Process: We anonymise applications during shortlisting to ensure only relevant information is considered. Please complete your application fully, especially the supporting statement, to highlight what you’ll bring to the role.

About Staffordshire County Council

We are no ordinary county council:

Our Values:

The core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively.

Our values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy:

We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future.

We look forward and race ahead - that goes for your career too.

Our benefits:

We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance.

In addition to your salary, as a member of staff, you will have access to Our rewards and benefits - Careers at Staffordshire

Our recruitment process:

As an Authority we are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.

Staffordshire County Council is an equal opportunities organisation and Disability Confident employer. We encourage applications from all background and communities

As part of our commitment as a Disability Confident employer, a Gold Award Armed Forces employer and our commitment to supporting care leavers - we offer a guaranteed interview as long as your application meets the minimum criteria for the post.

Proud member of the Disability Confident employer scheme

Join Our Team as an experienced planner/coordinator! ⌨️

Contract: Fixed term for up to 6 months

Hours: 40 hours per week

Location(s): Chipping Sodbury

Are you an experienced coordinator with resilience, the ability to work under pressure, and a knack for meeting deadlines with a smile? If so, and if you’re interested in joining a certified Great Place to Work organization, then apply now!

We are looking for an experienced Service Coordinator to join our busy Service Delivery Team in Chipping Sodbury on a 6-month fixed term contract, delivering vital in-house gas services to our customers. This is a full-time, in-office position, requiring you to work Monday through Friday, from 9:00 AM to 6:00 PM with a one-hour lunch break. You will collaborate closely with customers, engineers, and other stakeholders to ensure services are delivered effectively and efficiently. Your responsibilities will include coordinating and managing the booking of gas servicing and repairs with utmost care and empathy, while ensuring all service delivery complies with relevant legislation and regulations.

As a Service Coordinator, you will:

• Plan daily schedules for heating engineers and coordinate the end-to-end delivery of service and repairs.
• Allocate emergency, urgent, and routine work to engineers.
• Monitor service requests, job progress, and productivity using digital platforms.
• Liaise between customers, suppliers, and internal leaders on service issues.
• Ensure operational processes adhere to quality and safety standards.
• Help compile performance reports showcasing KPIs and customer satisfaction.
• The ideal candidate will have experience working in a fast-paced service coordination, planning, compliance, or similar role. Strong IT skills and a flexible approach are essential. You should possess excellent communication and interpersonal skills, a friendly attitude, and good organizational skills with a flair for detail.

Please take a moment to review the role requirements and specifications attached at the bottom of this advert before submitting your application.

Due to the nature of the role, a Basic DBS check will be required to ensure a secure environment. Ready to embark on this versatile journey? Apply now!

Benefits of belonging at Bromford

Joining Bromford isn't just about a job; it's about a community that values you. Here's a glimpse of the benefits you'll enjoy:

27 days annual leave, plus bank holidays and the option to buy or sell up to 5 days leave each year

£500 personal allowance to spend on your choice of benefits such as private medical cover, critical health insurance, dental treatment and gym membership

A Performance Related Pay scheme based on organisational and individual performance

️ Retail discount schemes to help you save on spending such as food shops, clothing and technology

⚕️ A wellbeing app that gives you access to free virtual GPs, 24/7 mental health support and rewards for healthy habits

A choice of two pension schemes, with employer contribution rates of up to 10% of salary

As a certified Great Place To Work, we value your well-being and offer a comprehensive benefits package. Apply now, and let's make Bromford the next exciting chapter in your career!

Swift action required! The closing date for applications is just around the corner on 27th November 2024. If you have any queries or need assistance, feel free to reach out to Natalie, our Resourcing and Talent Specialist, at Natalie.sayer@bromford.co.uk.

Seize this opportunity now! In the event of a high volume of applications, we reserve the right to close the vacancy early. Don't miss your chance to join us on this exciting journey! Apply promptly.

Achievement Support Assistant (SEND)
Permanent role / start date ASAP
32.5 hours per week, term time plus 5 additional days
Grade 4 (Pt 5-7) £23,500 - £24,294 FTE
Actual annual salary range £17,732 – £18,331
AboutSt Cuthbert’s Roman Catholic Academy Trust is committed to safeguarding and promoting the welfare of children and young people.
The Directors of St Cuthbert’s Roman Catholic Academy Trust are looking to appoint an enthusiastic, inspiring, and highly motivated Achievement Support Assistant (L2 TA) to work as part of the SEND team at St Mary’s College.
The successful candidates will work across KS3/KS4, providing appropriate support for pupils of all abilities. You will support teaching staff with the children’s social, emotional and academic progress, delivering interventions to enhance pupils learning and provide supervision and care of children at various times of the day.
Within this role you will utilise your knowledge of learning support, communication skills and creativity to develop innovative ways to provide a supportive learning environment, where pupils with SEND can access the curriculum. You will need to use your passion for inspiring children to enjoy learning, encouraging them to take pride in their achievements, be confident in their abilities and play an active role in school life.
Applicants should have the following attributes:
excellent communication and interpersonal skills and enjoys working within a supportive team
ability to establish productive working relationships with children, acting as a role model and setting high expectations
encourages pupils to interact with others and engage all children in learning activities led by the teacher
willing to participate fully in ensuring inclusion of all children
able to use own initiative to ensure the best possible support for pupils and families
able to carry out basic tasks on a computer or hand-held device
If you wish to apply for this role, please do so by completing the support staff application form explaining why you have the qualities, skills and experience for the role within your personal statement.If you have any queries please contact the school.St Cuthbert’s RC Academy Trust is an equal opportunities employer.Closing date: Monday 18th November 2024 at 5pm
Shortlisting: W/C 18th November 2024
Interviews: TBC

06th November,
Maxlife Care is a provider of premium disability and aged care services, led by a team of dedicated doctors. We are driven by our shared purpose to provide the highest standard of quality social and clinical care, supporting our participants to live their best lives.    Our experienced team ensures our unique ability to support the most complex medical, social and aspirational needs. As a result, we are growing fast!  Our values are being and belonging, quality, integrity, innovation, empathy and diversity are at the heart of every decision we make as a team.  Our client requires experienced Caucasian Disability Support Workers who have experience supporting people with mental health conditions and challenging behaviors. This role reports to an Area Manager, who supports and trains you to ensure you deliver exceptional care.     About the Role: 

In home care assisting and enabling participants with daily tasks

... Click here to view more detail / apply for Disability Support Workers ? Waratah

06th November,
About us Lawrence & Hanson is Australias most recognised electrical wholesaler. Our heritage is strong. Since we have been supplying electrical products to customers across multiple market sectors, including residential, commercial and industrial. We have a national network of over 150 branches providing quality products, backed by expert advice, technical & logistical support, and e-commerce solutions. We are part of Sonepar, a family owned business and the global leaders in electrical wholesaling. About the role Be a proud member of our team, support our customers by building value and getting it done.    What you would do in this role

Serve customers on the counter, answer phones and email enquiries
Prepare timely quotes for customers
Develop relationships with customers & suppliers
Be a product knowledge expert to help customers find products they need well train you on products
Collaboratively work

... Click here to view more detail / apply for Customer Service & Sales ? Tighes Hill

Goulburn Valley Water (GVW) provides quality water and wastewater services to 54 towns in North Central Victoria. Our core purpose is to deliver safe, reliable and affordable water services to residential, commercial and industrial customers. As part of a dynamic team, this critical role will see you working within the Technical Customer Services Team, providing professional advice to customers and employees, including the monitoring of water and sewerage infrastructure.
This position will involve working in our 24/7 call centre (working 12-hour shifts as a sole operator), including the ability to work weekends and public holidays on a rotating basis.
Along with being a team player, this role will involve a high level of customer interaction, and as such, you will have excellent communication and customer service skills, with demonstrated experience in the use of computers and the ability to problem solve. Relevant experience in a call centre environment ... Click here to view more detail / apply for Customer Service Centre Operator

Shepparton Christian College (VIC) is a vibrant, well-established, independent, faith-based college for students from Foundation (Prep) to Year 12. Our school has a strong community focus, excellent academic outcomes, supportive parents, great facilities, and an incredible staff team. Being a part of the Shepparton Christian College community means you work with others who are passionate about learning and enjoy working in a strong, values-driven culture.

We are currently seeking enthusiastic, passionate and suitably qualified staff to join our team as:
• 2025 Special Education / Learning Support Teacher - Full-Time
Annual Salary Range from $80,751 - $119,786

Here at Shepparton Christian College, we offer staff terrific employment conditions and benefits such as:
• Working in an encouraging and supportive environment
• Above industry standard salary
• Assistance with relocation expenses
• School fees discount of 50% for staff

Suitable candidates are required to hold:
• A current VIT registration (or equivalent)
• Relevant teaching qualifications
• Full working rights in Australia

Teaching staff at SCC are required to:
• Use diverse and effective teaching strategies to deliver the curriculum.
• Dedicate time to lesson planning and organisation whilst ensuring the curriculum is relevant for your subjects and year levels per the state and national course requirements.
• Address diverse learner needs in curriculum design by collaborating with support staff.
• Integrate technology to enhance learning.
• Assess and provide meaningful feedback on student progress about their performance, achievements, attitude or behaviour where required and at Parent Teacher Interviews
• Write academic reports according to guidelines.
• Develop and assess learning materials and recommend implementation to subject coordinators.
• Support and engage in co-curricular programs as needed.
• Manage equipment, materials, and first aid needs according to OHS guidelines.
• Exercising duty of care through effective, professional supervision
• Maintain accurate student attendance records.
• Attend scheduled subject and staff meetings.
• Maintain Professional Development
• Maintain appropriate confidentiality
• Maintain a manner of life that reflects an adherence to and support for the beliefs, teachings, values, and attitudes of Christianity and the Vision and Mission Statement of the College

Applications:
Your application must include:
• Resume, including contact details for professional referees
• Cover letter addressing Key Selection Criteria -available from our web page
• Teaching Form - available from our web page

Webpage: https://www.scc.vic.edu.au/employment

Suitable applicants may be interviewed before the close date.
CLOSE DATE: 18th November 2024

All overseas applicants must have Australian Work Rights, be suitably qualified and be eligible for the Victorian Institute of Teachers (VIT) registration.

Positions to commence Term 1, 2025

Please note that all Key Selection Criteria questions, Teaching Forms and resumes are required to complete your application.

‘Our school community promotes the safety and well-being of all children’.

Shepparton Christian College (VIC) is a vibrant, well-established, independent, faith-based college for students from Foundation (Prep) to Year 12. Our school, with its strong community focus, excellent academic outcomes, and great facilities, offers a supportive and inclusive work environment. Being a part of the Shepparton Christian College community means you work with others who are passionate about teaching and learning and enjoy working in a strong, values-driven culture.

We are currently seeking enthusiastic, passionate and suitably qualified staff to join our team as:

Learning Support - 5 days a week (0.82 FTE - 8:15 am - 3:15 pm)
School Hours Monday - Friday, ONGOING

Please note that this position includes 12 weeks' leave during the school holidays.

This position is ongoing and will commence Term 1, 2025

Applications:
Your application must include:

- Covering letter addressing Key Selection Criteria
- Non-Teaching Form
- Resume, including contact details for professional referees.
- Please note that the Non-Teaching Form and Key Selection Criteria are available on our website - www.scc.vic.edu.au/employment

Applications Close Tuesday 18th November 2024

Suitable applicants may be interviewed before the close date.

All Key Selection Criteria questions and resumes are required to complete your application.

‘Our school community promotes the safety and wellbeing of all children’

Small friendly team, great camp, ore-some culture
Dayshift only - 8:6 FIFO Perth or DIDO Kalgoorlie
Competitive remuneration and quarterly site bonus

THE COMPANY Embark on a transformative journey with Ora Banda Mining.  Over the last 18 months we have delivered unparalleled growth and opportunities for our people, and we are only just getting started.   Ora Banda Mining has ore-some rocks and awesome people who are working together exploring, developing and delivering each and every day on our journey to be the next mid tier gold producer.
  
Joining Ora Banda Mining means becoming part of a small, dynamic and forward-thinking organisation that places a premium on developing our people to make a difference. We believe in empowering our people to keep improving, providing them with the support needed to navigate the challenges and opportunities that come with shaping the future of the

... Click here to view more detail / apply for Service Infrastructure Tradesperson

UNDERGROUND SERVICE CREW & CHARGE UP  
Perth - FIFO
Highgrade are recruiting for experienced UG service crew for our clients gold mining operation in the Goldfields.
FIFO from Perth or Kalgoorlie residential.
7 & 7 roster.
Ongoing role with the view of working directly for our client after a probationary period.
Candidates must be able to meet the below minimum criteria:
Pass a pre-employment medical & D&A screen (HGP pay for this)
Provide us with a recent NPC.
Hold a valid WA C class manual drivers licence.
Provide us with contactable referees.
To apply please email your cv to or for further information please call our office on
... Click here to view more detail / apply for UNDERGROUND SERVICE CREW & CHARGE UP