Total 378 Customer Service job vacancies in Newport, Shropshire

Are you a passionate and caring individual looking for a rewarding career with excellent training and opportunities for development? Join Care UK, a multi award winning care provider as a Care Assistant.

The Role


Helping residents to remain as active and independent as possible
Support residents with personal care and mealtimes
Helping identify residents’ unique goals and implement personalised care plans
Supporting residents to explore new interests and engage in physical activities in a motivating and homely environment


Some of our benefits by joining the Care UK family


Wagestream- access your wages at any-time
Bank Holiday Pay Enhancements
Career development, training and access to our approved apprenticeship scheme
Hundreds of online and in-store discounts
Annual purchase holiday scheme
Wellbeing support


New to Care?

We have our own Learning Academy to provide excellent training and induction programs for all new carers and support workers and we will give you all that’s needed to have a successful career as a carer with us. Our high quality, innovative training and coaching will support the development of your skills throughout your career with us.

We are looking for people to make a difference to residents’ lives every day. When you join Care UK you’ll be joining a team who all share the same values: caring, passionate and teamwork. You will have a strong desire to help people and put residents at the heart of everything you do.

We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours.

OVERVIEW

We are seeking a compassionate and dedicated Care Assistant to join our team. The ideal candidate will provide essential support to individuals in their own home, ensuring their comfort, safety, and well-being. This role requires effective communication skills and the ability to follow care plans while maintaining a respectful and empathetic approach towards clients.

RESPONSIBILITIES

Assist clients with daily living activities, including personal hygiene, dressing, and meal preparation.
Support clients in maintaining their independence and dignity while providing companionship.
Follow individual care plans to deliver personalised care tailored to each client's needs.
Communicate effectively with clients, families, and healthcare professionals to ensure continuity of care.
Document daily activities and any changes in the client’s condition accurately.

*** MUST DRIVE OR HOLD A VALID FULL UK DRIVER'S LICENSE ***

Recovery Practitioner

Service Care Solutions are supporting a reputable non-profit provider and they are currently recruiting for a Recovery Practitioner. As a Recovery Practitioner you will play a crucial role by supporting individuals that are suffering with Drug & Alcohol addiction. The Ideal candidate needs to be experienced within the field but also someone who is highly driven and can identify positivity within a service user and have the ability to develop potential within.

Key role and responsibilities for a Recovery Practitioner;

• Able to manage a caseload of 40-60 service users
• Supporting the individuals from Point of Entry
• Provide Screening, Assessment and Recovery Plans
• Deliver One to One interventions

Minimum requirements for a Recovery Practitioner;

• Experience of working within the Substance Misuse field
• Awareness of health issues relating to Substance Misuse
• Experience of Key Working and Care Planning

Our client vision is for people of all ages to be safe, build ambitions for the future and to reach their full potential. They create services and support people's complex Health and Social needs, helping them to build healthier lives that meaning and value for themselves and their families.

What we offer for a Recovery Practitioner;

• £250 Training Allowance
• Excellent Pay Rates
• A fantastic £250 Referral Bonus
• Specialist Substance Misuse consultants offering single point of contact

If you want to hear more about this Recovery Practitioner role please send us your CV by clicking 'apply now!'

FAIRFIELD HOUSE – NEW VACANCY
Support Worker
Salary: £11.80 - £12.38ph (dependant on qualifications and experience)
2 on 4 off, 7:15am – 9:45pm, sleep ins included (2 -3 per month)
What will we offer you?
• Travel allowance for those commuting 14+ miles
• Paid training
• Up to £1500 welcome bonus for qualified staff
• Opportunities to study NVQ Level 3 in Health and Social Care
• Wellness Scheme
• Discount Scheme
• Free DBS
• Discounted RAC cover (up to 45% off)
• Generous overtime rates
• Upon starting in this role you would qualify for a Blue Light Card – a discount service for the social care sector providing members with discounts online and on the high street. Read more at: https://www.bluelightcard.co.uk/
About us
Fairfield House is linked to the parent site of Winslow Court, near Bromyard and specialises in the care of adults with severe learning difficulties, including associated challenging behaviours.
The Role
We are seeking enthusiastic care staff to support our residents within the home and out in the community. This can mean supporting at meal times, teaching life skills, planning and carrying out activities as well as supporting with personal care. This is a rewarding role which offers a chance to enrich the lives of vulnerable adults.
Applicants with no relevant, previous experience will be considered as full training is provided. As long as you have good values and a natural respect for the dignity and individuality of our residents. In return for your hard work and commitment, we will offer a support network of experienced care professionals, a rewarding career path and the promise that no working day will be the same!
Essential Criteria
You must be at least 18 years of age and have the following:
– The ability to work under pressure in challenging circumstances
– An ability to identify and undertake any training necessary to develop within the role
– Basic ICT skills
For more information please contact our Recruitment team on 01885 488 096 Ext:12103
The SENAD Group conduct wide ranging recruitment checks to ensure we safeguard those in our care, this includes a criminal background check if an offer is made. In addition we will conduct online searches and reference checks at an early stage in the recruitment and selection process.
If you would like more information on the checks we complete please don’t hesitate to get in contact.
Fairfield House, Fairfield House, Bleathwood, Nr Ludlow, SY8 4LF

UNLOCK YOUR BEST WORK LIFE + MAKE A DIFFERENCE TO EVERY LIFE We have an exciting opportunity for a Primary Care Nurse to join our Primary Care team at HMP Isle of Wight, a category B male training prison. Located on the Isle of Wight, 8 minutes from St Marys Hospital and 26 minutes away from Cowes Ferry Terminal. In this role you'll be working with a multi-disciplinary team that will support you and help you succeed. The site currently offers a 24-hour service and shift patterns Mon - Fri - 7.30am - 5.30pm Sat - Sun - 8am - 5.30pm- Parkhurst Nights - 6pm - 7.30am IHU long days - 7.30am - 9pm IHU Nights - 8.45am - 7.45pm The shift hours are on a 4 week rolling pattern and you will be expected to work every other weekend and bank holidays. This position is full time, youll receive an annual salary up to £43,534 per annum - depending on experience. How will we support you? Bespoke induction, including our Introducing Health in Justice training course Competency framework Regional and national career development opportunities Our bespoke Learning Management System to address your learning needs Support from the wider team Candidates are required to have a Legal right to work in the UK and due to the nature of the role, offers of employment will be subject to additional vetting and security checks.

Learning Support Assistant

Salary banding: £21,840

Location: Newport, NP20 1LW (Onsite)

Contract: Full-time, permanent

Hours of work: Monday to Friday 09:00am to 16:30pm

About Us

At Itec, we put our employees at the heart of everything we do. As an employee-owned organisation, every team member plays a crucial role in shaping the future of our business. We foster a culture where each voice is heard, and every contribution is valued. We take pride in empowering individuals and businesses to thrive. Join us and become part of a company that is dedicated to your growth, well-being, and success.

About the role

As a Learning Support Assistant, you will work closely with our learners to provide academic support, facilitate learning activities, and promote a positive and inclusive learning environment.

Jobs Growth Wales Plus (JGW+) is a Welsh Government initiative that provides work experience and training opportunities to young people and unemployed individuals, enhancing their employability and supporting job creation in various sectors.

Your impact

Support students as needed to help them complete assignments given by their tutors.
Aid in the implementation of different learning programs, ensuring that students remain engaged throughout.
Facilitate effective learning for students, both in group settings and on an individual basis.
What are we looking for?

Essential

Experience working with young people and/or being passionate about making a difference.
Engaging and inspirational training and delivery style
Willingness to undergo a DBS check (cost covered by the company) and EWC registration
What’s in it for you?

At Itec, our employees have access to several great benefits, including 30 days of annual leave (rising with length of service), a health care scheme, 35 hours of working week, discounts for retail and gym membership, a profit-sharing scheme, life insurance, employee of the month awards, length of service recognition, and much more.

Itec operates as an equal opportunity’s employer, we welcome applicants from all backgrounds and ensure equal opportunities inclusive of gender, ethnicity, disability, or other protected characteristics.

Apply early, as we may close the vacancy once we have enough suitable applicants. We encourage applicants to disclose any needs for reasonable adjustments during the recruitment process or in their role to help create an inclusive workplace.

Should you not hear from us 2 weeks after application, please assume that your application was not successful on this occasion.

If you're passionate about developing others and making a difference, we’d love to hear from you!

Proud member of the Disability Confident employer scheme

Learning Support Assistant – ESOL speaking

Salary banding: £21,840

Location: Newport, NP20 1LW (Onsite)

Contract: Full-time, permanent

Hours of work: Monday to Friday 09:00am to 16:30pm

About Us

At Itec, we put our employees at the heart of everything we do. As an employee-owned organisation, every team member plays a crucial role in shaping the future of our business. We foster a culture where each voice is heard, and every contribution is valued. We take pride in empowering individuals and businesses to thrive. Join us and become part of a company that is dedicated to your growth, well-being, and success.

About the role

As a Learning Support Assistant, you will work closely with our learners to provide academic support, facilitate learning activities, and promote a positive and inclusive learning environment.

Jobs Growth Wales Plus (JGW+) is a Welsh Government initiative that provides work experience and training opportunities to young people and unemployed individuals, enhancing their employability and supporting job creation in various sectors.

Your impact

Support students as needed to help them complete assignments given by their tutors.
Aid in the implementation of different learning programs, ensuring that students remain engaged throughout.
Facilitate effective learning for students, both in group settings and on an individual basis.
What are we looking for?

Essential

ESOL qualification
Experience working with young people and/or being passionate about making a difference.
Engaging and inspirational training and delivery style
Willingness to undergo a DBS check (cost covered by the company) and EWC registration
What’s in it for you?

At Itec, our employees have access to several great benefits, including 30 days of annual leave (rising with length of service), a health care scheme, 35 hours of working week, discounts for retail and gym membership, a profit-sharing scheme, life insurance, employee of the month awards, length of service recognition, and much more.

Itec operates as an equal opportunity’s employer, we welcome applicants from all backgrounds and ensure equal opportunities inclusive of gender, ethnicity, disability, or other protected characteristics.

Apply early, as we may close the vacancy once we have enough suitable applicants. We encourage applicants to disclose any needs for reasonable adjustments during the recruitment process or in their role to help create an inclusive workplace.

Should you not hear from us 2 weeks after application, please assume that your application was not successful on this occasion.

If you're passionate about developing others and making a difference, we’d love to hear from you!

Proud member of the Disability Confident employer scheme

Your new company
Hays are working with an-award winning, renowned Retail business in Telford who are looking to recruit a Customer Services Manager on a permanent basis. This is an exciting and dynamic role in which there is a lot of scope for growth within the business. You will work collaboratively, engaging with stakeholders, colleagues, and customers.
Your new role
As a Customer Services Manager, your role will involve:


Lead the Customer Services Team.

• To recommend and deliver the implementation of new processes/projects to support business growth and continuous improvement.
• To monitor and optimise Customer Services team performance to reach a good level of business success.
• Influence the broader business on the importance of customer experience and report back to the Procurement teams on items that are problematic.
• Build an environment of continuous service improvement and learning through utilising the feedback of changing customer requirements and required service improvements.
• Dealing with external companies that we partner with to deliver on key business goals.
• Working with the Customer Service Team Leader, you will coach and develop the skills of our Customer Service Advisors.

What you'll need to succeed

• Proven ability to motivate and manage colleagues, demonstrating influencing and persuasive skills, gaining buy-in from stakeholders.
• Demonstrable strong coaching and development skills.
• Proven ability to deliver on key projects.
• Proven ability to manage relationships across multiple stakeholders and oversee complex large-scale projects across cross-functional teams.

What you'll get in return

• A chance to build and grow a department in a rapidly expanding/award-winning company.
• Market-leading annual leave starting at 23 days plus 8 bank holidays (31 days in total), which grows with the length of service.
• Your birthday is off, so you always enjoy your birthday!
• We'll pay for your Marketing/management and other external training courses.
• Awards and Recognition Schemes; delivering above and beyond never goes unnoticed.
• Free Onsite Parking.
• Complimentary tea, coffee, chilled water and soft drinks.
• Free Eye Tests.
• Cycle2Work Scheme.

What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company
Hays are working closely alongside a well-established Legal firm who are looking to appoint a Legal Support Assistant on a permanent basis. This is a 12 month contract which does have the possibility to extend.
Your new role
As a Legal Support Assistant your role will involve be to provide a high level of legally related administrative support to the department assisting fee Earners within the department performing tasks as directed which may be of a complex nature. As a Legal Support Assistant your role will involve:

• High attention to detail is required in dealing with clients and on all files.
• Deliver an agreed level of fee earning and performance targets of up to 1 hour per day.
• Track, monitor and time record all time spent on client matters and specifically activities that attract a client fee.
• Ensure that time is recorded and billed appropriately where applicable.
• Liaise with the Legal Support Service team on matters as required relating to file opening, dictation etc.
• Gather the initial client details electronically.
• Liaise as required order to obtain any additional information required in order for the file to be opened.
• First port of call for all department-related enquiries.
• Set up initial appointments on new matters for fee earners.
• Anticipate as well as respond to clients' requirements, dealing with queries within agreed remit.
• Maintain diaries and organise internal and client meetings.
• Prepare post and correspondence as required.
• Filing preparation, maintenance and updating of client files.
• Taking detailed instructions from clients and contacts including new matters (but not providing advice) and generally assisting fee earners to progress matters, including arranging and sitting in on client meetings to take notes.
• Liaising with clients and contacts as required and enhancing fee income by adding value to existing client relationships and by developing profitable relationships with new clients.
• Monitoring movement of documents and files including backlog.
• Responsible for all aspects of the administration, including recording all own time spent on client matters and ensuring that time is billed promptly.
• Payment of invoices and other payments, e.g. to clients or contacts as and when required. E.g. giving quotes and ensuring clients are aware of other services offered by the department and firm.
• Answering telephone calls and dealing with queries within remit.
• Taking details and/or messages where required.
• File administration including forms, prepare bundles and indexing bundles of documents under instruction.
  
  What you'll need to succeed

In order to be considered for this role you will need experience in the following:

• GCSE's Grade 4 or above (or equivalent) including English and Maths.
• 3 A levels or equivalent
• Positive attitude towards learning and development.
• Positive attitude towards learning and development.
• Degree in Law or Business or similar
• CILEX Legal executive course or similar
  
  
  What you need to do now
  
  If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
  If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

We have opportunity for dedicated Floating Support Workers to join our new service in Newport on full-time and part-time (18.5) permanent basis. This service provides support to individuals within the community and across supported accommodation sites.
It is essential that the successful candidate has a drivers licence and access to a vehicle.

Where does the role fit into Pobl?

Your role will sit within our Support division in the Newport area where you will help facilitate a way for people to live a more fulfilling life. You will work with your team to truly make a difference in the lives of people we support.

What is great about the role?

You will work with talented and experienced people who have a passion for supporting individuals experiencing challenging times. No two days are the same and it’s especially rewarding when you are a part of an individual’s development and growth. You will also be responsible for the housing management of our shared accommodations sites where you will play a key part in overseeing the day-to-day operations.

Your day with consist of:

Conducting needs assessments and person centred support plans
Provide practical and emotional support to the individuals you support
Provide support around housing challenges, mental health issues, substance misuse issues and other complex needs.
Assisting with sustaining and securing suitable accommodation
Maintaining accurate and up-to-date record
Developing your networking skills by working in partnership with external agencies
Monitoring the safety of the shared accommodation sites including maintenance, Fire safety and daily checks

Who we are looking for:

Previous experience in a similar role
A passion and commitment to supporting vulnerable individuals and promoting independence and wellbeing
Organisation and time-management skills
Ability to work independently as well as part of a team
A non-judgmental and empathetic approach

What are the pay and benefits?

X2 Full-time & X1 Part-time (18.5), Permanent position
Competitive salary of £23,358.00 FTE
An enhanced DBS is required for this role which we will pay for
26 days (pro rata) holiday entitlement plus Bank holidays
Pension scheme
Sick Pay
Bespoke learning pathway with the support from an experienced Learning and Development team
Internal Progression
Wellbeing and psychological support
Time for Talk service
45p per mile

"Kaleidoscope Child Care - Creating ever-changing patterns of play and learning
through discovery, adventure, awe and wonder, laughter and friendships."

We are looking to recruit a wonderful, caring, nurturing Deputy Manager / Under 3's co-ordinator for our lovely nursery. The successful applicant will be responsible for the care and well-being of the babies and 2's in our under 3's room, supporting four other practitioners working within the room. This role also involves providing support to the Nursery Manager and covering in her absence. To support this role you would be offered training in Advanced Safeguarding, Health and Safety, Leadership and Management and Exemplary Practice training for babies and two year olds

We are looking for an experienced level 3 child care practitioner who has received training in a baby room within a day nursery and who has a minimum of 2 years post qualifying experience working with under 2's. Great team work and positivity are required to help the team provide a wonderful place to work and play.

This is an opportunity for caring practitioners who want to find a new role where they can make a difference to the development of babies and terrific two's in nursery. You would be working with colleagues to provide families with re-assurance and a lovely caring environment where our under 3's can flourish. If you understand this amazing stage of development and would love to share your knowledge with a new team, we would love to hear from you.

A full and relevant level 3 child care qualification, paediatric first aid and safeguarding training are required.

All posts are subject to an enhanced DBS, employment and reference checks.

"Kaleidoscope: Creating ever-changing patterns of play and learning
through discovery, adventure, awe and wonder, laughter and friendships."
We are looking to recruit inspirational Nursery Practitioners to join our teams in our two lovely Shifnal Nurseries. You can find out more about our settings at www.shifnalchildcare.com. If you believe that you have the skills, imagination and passion to give children in your care the very best experience in nursery then we would love to hear from you. We have full and part time positions available across all age groups as our numbers of children booked to attend have risen in each age group. Pay is dependent on qualifications and experiences. We ensure all members of our team have access to an online learning platform where skills and knowledge can be developed through access to a wide range of short courses. We also support career development by offering access to a range of qualifications up to Early Years Teacher Status. Successful applications will work as a keyperson with a group of children, monitoring their development, planning and implementing a range of inspiring activities to develop children's curiosity and enthusiasm for learning. Our Nursery Practitioners work in partnership with families to support childrens learning in and out of nursery. If you are excited about the Early Years profession and value the huge impact that we all have for future generations then send us an email with your CV attached to shifnalchildcare@yahoo.com. All posts are subject to reference, employment and DBS checks.

Care Assistant (Nights) - The Grange Care Home in Newport near Saffron Walden CB11 -Part of the Country Court Family
Hours- 40 Hours per week, working weekends on rota (Shift Times 20:00 to 08:00)
The Grange Care Home offers family-led residential and specialist dementia care for up to 40 residents. Situated in the Debden Grange Retirement Village, our care home is close to Saffron Walden and just a short drive from Cambridge. Led by the manager, our fantastic team offer highly compassionate, personalised care, that is tailored to the needs of each individual.
JOINING THE COUNTRY COURT CARE FAMILY
We’re proud to be a family run business that’s grown over the years to a family of 2,800+ employees and over 40 care homes. We’re passionate about providing 5* care to our residents. From bistros to pubs and cinema rooms to spas – we’ve created extraordinary care homes so we’re looking for extraordinary people to join our team!
ABOUT THE CARE ASSISTANT ROLE
Within the Care Assistant role, you can really make a difference to our residents’ lives. Your responsibilities will include:

Helping our residents with personal support and care
Aiding their emotional well-being and social needs
Supporting residents at meals time
Interacting with our residents on a personal level
Maintaining and developing the residents care plan to ensure their needs are met

ABOUT YOU
Our fantastic staff are at the heart of our homes & provide vital day-to-day support to our residents, so we would love to hear from those who really do want to make a difference to people’s lives.

Be no stranger to working long shifts
Have good written & verbal communication skills
Able to engage well with the residents and their families
Have an understanding of people with Dementia.
Experience as a Care Assistant is preferred but not essential
Have an NVQ Level 2 in Health & Social care or be willing to work towards this.

IN RETURN
You’ll be joining a family business and will benefit from our generous range of benefits which include:

28 days holiday (FTE) (including bank holidays)
Annual pay reviews, pension contributions & enhanced bank holiday rates
Supportive and bespoke Induction Training Programmes, ongoing training and development and nationally recognised qualifications*
Refer a friend or resident bonus scheme*
Pension Contributions & access to the Blue Light Discount Card.
Annual Staff Awards Programme across all our Homes celebrating our great staff

*Subject to Terms and Conditions
Click the Apply Button Now! -If the Care Assistant sounds like a job for you, we would like to hear from you.
PLEASE NOTE:
All applicants must already hold the legal right to work in the UK and if successful will need to provide evidence.We are no longer accepting overseas applications for sponsorship.
You may have experience as
Care Assistant, dementia, Alzheimer’s, older people, senior care assistant, Support staff, Social Care Worker jobs, Community Care Worker, Residential Care Worker, NHS Support Worker.

Care Assistant (Days) - The Grange Care Home in Newport near Saffron Walden CB11 -Part of the Country Court Family
Hours- 40 Hours per week, working weekends on rota (Shift Times 08:00 - 20:00)
The Grange Care Home offers family-led residential and specialist dementia care for up to 40 residents. Situated in the Debden Grange Retirement Village, our care home is close to Saffron Walden and just a short drive from Cambridge. Led by the manager, our fantastic team offer highly compassionate, personalised care, that is tailored to the needs of each individual.
JOINING THE COUNTRY COURT CARE FAMILY
We’re proud to be a family run business that’s grown over the years to a family of 2,800+ employees and over 40 care homes. We’re passionate about providing 5* care to our residents. From bistros to pubs and cinema rooms to spas – we’ve created extraordinary care homes so we’re looking for extraordinary people to join our team!
ABOUT THE CARE ASSISTANT ROLE
Within the Care Assistant role, you can really make a difference to our residents’ lives. Your responsibilities will include:

Helping our residents with personal support and care
Aiding their emotional well-being and social needs
Supporting residents at meals time
Interacting with our residents on a personal level
Maintaining and developing the residents care plan to ensure their needs are met

ABOUT YOU
Our fantastic staff are at the heart of our homes & provide vital day-to-day support to our residents, so we would love to hear from those who really do want to make a difference to people’s lives.

Be no stranger to working long shifts
Have good written & verbal communication skills
Able to engage well with the residents and their families
Have an understanding of people with Dementia.
Experience as a Care Assistant is preferred but not essential
Have an NVQ Level 2 in Health & Social care or be willing to work towards this.

IN RETURN
You’ll be joining a family business and will benefit from our generous range of benefits which include:

28 days holiday (FTE) (including bank holidays)
Annual pay reviews, pension contributions & enhanced bank holiday rates
Supportive and bespoke Induction Training Programmes, ongoing training and development and nationally recognised qualifications*
Refer a friend or resident bonus scheme*
Pension Contributions & access to the Blue Light Discount Card.
Annual Staff Awards Programme across all our Homes celebrating our great staff

*Subject to Terms and Conditions
Click the Apply Button Now! -If the Care Assistant sounds like a job for you, we would like to hear from you.
PLEASE NOTE:
All applicants must already hold the legal right to work in the UK and if successful will need to provide evidence.We are no longer accepting applications for sponsorship.
You may have experience as
Care Assistant, dementia, Alzheimer’s, older people, senior care assistant, Support staff, Social Care Worker jobs, Community Care Worker, Residential Care Worker, NHS Support Worker.

Are you looking for a new role or new career? Are you kind and compassionate? We have full time opportunities available for female Care Assistants working in the community in the Shrewsbury area. We require you to have your own transport either a bicycle, moped or car for which you will be paid 20p-35p per mile plus travel time. In return we offer, pay from £11.84 per hour, mentorship, paid training, support to complete the Care Certificate, 30 days Annual Leave including Bank Holidays, a health and wellbeing cash plan and supportive colleagues.
You must have the Right to Work in the UK. All job offers will be subject to an enhanced DBS check and satisfactory references. We regret we are unable to offer sponsorship.