Total 18 Customer Service job vacancies in Nottinghamshire, NG2 6AP

About The Company
Our mission is to create a nurturing and comfortable environment where the people we support receive the highest quality of care from our skilled and passionate team. Our services stand out because they reflect our core values.
Our values:
We are Supportive by promoting opportunities for everyone so they can reach their full potential
We are very Ambitious to provide the best possible outcomes for the people who use our services
We are Loyal because we put the people that we support and our staff at the centre of everything we do and we deliver on our promises. We also are committed to ensuring that our services are meeting the needs of all stakeholders
We are Unique because we are ambitious and innovative about the diversity of the services that we provide without compromising quality
We are Transparent by being open, honest and fostering a culture of mutual respect. We promote a culture where we learn by our experiences, and we are committed to doing things better and setting the highest standards in what we do
We are Engaging because we work in partnership with the people that we support, our staff and all our stakeholders
We encourage everyone to experience a Meaningful life by being aspirational and by offering opportunities
Why choose us?
At Salutem Care and Education, we believe that happy employees create a positive impact. That's why we prioritise the well-being of our colleagues and their families. With our Salutem Extras benefits platform, we offer a comprehensive range of perks designed to support you in every aspect of your life. Some of our benefits are:
Emotional Support Benefits:
✅Employee Assistance Programme - 24/7 emotional, financial and legal support for you and your partner from qualified counsellors.
✅Hub of Hope - where you have access to the UK’s leading mental health data base
✅Medito App - allowing you to explore how meditation can boost your wellbeing
✅Bereavement support – licensed counselling service, support groups and resources

Medical Support Benefits:
✅Free Online GP – 24/7 access to a qualified GP for you and your household prescribing to a pharmacy near you at a time that suits you
✅Health Cash Plan – for a price of a coffee a week, you can claim back on a range of healthcare expenses
✅Cancer Cover – Our cover can support you with bills, alternative therapies and much needed time out in the unfortunate event of a diagnosis
✅My Menopause Centre – Discounted access to an ‘Outstanding’ CQC provider where treatments are tailored to your needs and information is evidence based
Financial Support Benefits – annual savings per household is over £1000!
✅Wagestream - Where you can receive flexible pay, savings buildings, credit building card, flexible loans at competitive rates, chats with a trusted expert and benefits tracker
✅Freeze your utility bills – saving you up to £329 per year on your energy bills.
✅ Money helper – get a personalised action plan to help you stay on top of bills
✅Life Assurance – protecting you from day one of employment
Physical Support Benefits:
✅Online workouts – easy to follow videos to work out from home or at the gym
✅Cycle to work scheme – with salary deductions, save on tax and NI costs
✅ Gym discounts – no join up fees and up to 20% off gym memberships country wide
✅National trust and discounted days off – wide range of activities for you and your family

Still not convinced?
We have been recognised as a Top Employer in the United Kingdom.
We have been named as a Top 50 Inspiring Workpace.
We are a Disability confident committed company.
We employ nearly 3000 colleagues and support nearly 2000 people.
We have a high percentage of Good or Outstanding homes and all our children’s home are rated Good or Outstanding.


About The Role
Hawarden is a new Supported Living service that is due to open in November 2023. The service will provide support to 7 individuals who are moving into their first adult placement. It is an exciting time in their lives and we are currently recruiting a Support Worker to help shape the opening of the new service.
As a Support Worker, you will be at the forefront of providing high-quality, enabling care. Every day brings new challenges and rewards, making this a truly fulfilling role. You'll be key in helping us achieve our goal of being the best in the field.
Key Responsibilities:
- Individual Outcome and Wellbeing: Implement person-centered support plans, promote independence, manage risks, encourage relationships, and ensure legal and best practice compliance.
- Activity Planning: Develop flexible, engaging activity plans that promote autonomy and personal growth.
- Health and Lifestyle: Support individuals in maintaining healthy lifestyles and managing their health needs.
- Communication: Facilitate effective communication and maintain detailed, person-centered records.
- Medication Management: Oversee medication processes and support individuals in self-administration.
- Safety and Environment: Maintain a safe, clean-living environment and adhere to health and safety protocols.
About You:
- Compassionate and empathetic
- Strong communication skills
- Detail-oriented and organised
- Proactive and innovative thinker
- Committed to promoting diversity and inclusion
- Team player with a collaborative spirit

Apply now and help us create a brighter future for those we care for!

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Nottingham City Council is seeking an ambitious, visionary leader for the role of Director of Adult Social Care and Health. This pivotal role requires a highly skilled and dedicated individual to strategically guide and manage adult social care services, enhance health and well-being across the city, and foster a customer-focused environment that upholds the values of our "One Council" ethos.

The successful candidate will champion innovative, partnership-oriented approaches to address the complex needs of our community and transform the delivery of adult social care in Nottingham.

If you’re looking for a role at the heart of an organisation where you can play a key role in its continued improvement, and influence the future of a vibrant city, this could be the perfect next step in your career.

Why Join Us?

This is an exciting time to join Nottingham City Council. We have a clear vision and a plan to improve, recently approved by Councillors and Commissioners. We are on a journey to becoming a council that delivers with clear purpose, is financially sustainable, and well-run. As Director of Adult Social Care and Health, you will play a key role in supporting that journey – ensuring the organisation is informed and involved.

In this role, you will:

Support the development of relationships with key partners, citizens, and other stakeholders.

Make a meaningful difference in the lives of Nottingham’s residents.

Lead change within a growing and progressive council.

The Opportunity

You will lead by developing service strategies and customer-focused propositions that prioritise service user voices, while fostering a culture of continual improvement and organisational excellence. Your leadership will help drive service delivery improvements and position Nottingham as a city of innovation and opportunity.

Key responsibilities include:

Strategic Leadership: Develop and implement service strategies that align with the Council’s corporate priorities and vision.

Building Partnerships: Create collaborative relationships across the public, private, and voluntary sectors to deliver integrated health and social care services.

Driving Operational Excellence: Oversee service design, performance management, and financial accountability, ensuring resources are managed effectively.

Community Leadership: Act as a key representative for Nottingham City Council, enhancing the city’s reputation through innovative community partnerships.

Champion Transformation: Lead and implement innovative approaches to adult social care, ensuring services are responsive, efficient, and impactful.

Budgetary Constraints: Will be responsible for managing budgetary constraints and ensuring effective allocation of resources within the department

Who We’re Looking For

We’re looking for a seasoned leader with a strategic mindset and extensive experience in adult social care and health services. The ideal candidate will have:

Visionary Leadership: Experience in leading the development of customer-focused service strategies that prioritise service user voices and promote continuous improvement.

Collaboration: The ability to build strong partnerships across sectors and foster a networked governance model to enhance service delivery.

Operational Excellence: A proven track record in overseeing service performance and managing resources effectively.

Community Engagement: A deep understanding of the importance of community partnerships and safeguarding practices, particularly for vulnerable adults.

Experience in Transformation: Leading major change initiatives and advancing service improvements, particularly in areas such as mental health, learning disability services, and housing solutions.

Must be an extremely experienced and qualified Social Worker, with a proven track record in the field.

Why Nottingham City Council?

At Nottingham City Council, we don’t just offer jobs – we offer careers with purpose. Alongside a competitive salary, you’ll enjoy exceptional benefits, including a generous pension scheme and ample leave entitlement.

Additional benefits include:

Flexible working arrangements, including hybrid working, to help you balance your professional and personal life.

Professional development opportunities that support career progression in a dynamic and inclusive environment.

A commitment to equality, diversity, and inclusion in all areas of our work.

If you’re passionate about transforming adult social care, committed to customer-oriented leadership, and eager to make a significant impact in Nottingham, we invite you to apply. Join us in building a healthier, more resilient community for our citizens.

• This post is covered by the statutory duty under Part 7 of the Immigration Act (2016) (English Language Requirement for public sector workers) and therefore the ability to speak fluent English, is an essential requirement for the role.
• This post is politically restricted.
• A DBS enhanced check for a regulated activity is required for this post.
• The role requires you to participate in the on call rota.

You can find the job description for this post here

At Nottingham City Council we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on the additional information for applicants page.

For informal enquiries, please contact Lucy Wesson, Senior HR Consultant-Recruitment, via email at lucy.wesson@nottinghamcitygov.uk.

All candidates are advised to have an informal discussion with Vicky Murphy, Corporate Director of Adult Social Care and Health prior to submitting an application. In order to arrange please email Tayyibah Ahmed (tayyibah.ahmed@nottinghamcity.gov.uk) to organise.

Closing Date: 1st December 2024

Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible.

If you have any technical issues when completing your application, please contact our Employee Service Centre: https://emss.freshdesk.com/support/home

By applying to this job, you agree to our Terms & Conditions.

Proud member of the Disability Confident employer scheme

Contract Type: Permanent

Working Hours: 37 hours per week

Worker Type: Onsite Worker

Salary: Starting Salary is £25,992 (Level one) rising to £26,835 (Level three) per annum (pro rata for part-time)

Location: Spring Meadow, 55 Meadows Way, Nottingham, NG2 3DZ

We’ve got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity you’ve been looking for? Read on to find out more…

Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best.

In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you.

* You can read more about the different benefits offered to colleagues working for Nottingham City Council here.

About the Role

Care Workers at Level 2 implement Care Plans and report any concerns or reasons care plans cannot be followed, as well as monitoring care and welfare of citizens, recording accurate information on running records, communication books, care plans monitoring charts (e.g. weight monitoring, falls, etc.) and other written and electronic communications as required.

Care Workers at Level 2 are also expected to work and cooperate with other professionals, as well as citizens and their meaningful others, to ensure a shared approach to care and support and continuity of care and treatment

To provide safe and appropriate personalised care and support to citizens in a way that that maintains their dignity, maximises independence and gives them choice and control over the way their care is provided. This includes writing and maintaining individual person centred care plans and the administration of medication.

To work in any area of Adult Social Care, whether in the home, the community or within a Council establishment and to be prepared to work with Citizens with different and varying needs.

About You

The ideal candidate will have:

• Ability to assist and support citizens to exercise choice and control in accordance with their needs, preferences and aspirations
• Encourage, motivate and support citizens to maintain or regain maximum independence in all aspects of daily living and purposeful activities.
• Develop and coordinate leisure and social activities that promote self esteem, confidence and a purposeful day. This can include one to one or conversations, group activities, supporting citizens with their individual interests, developing or maintaining contact with family, friends and community, accompanying citizens on outings, collection of shopping, pensions etc
• Ability to write and maintain up to date individual person centred care plans for citizen

- A DBS enhanced check for a regulated activity is required for this post.

You can find the job description for this post here

SPONSORSHIP – please note that this role does not meet the relevant salary threshold criteria for Skilled Visa sponsorship, and therefore applicants requiring sponsorship are unable to apply.

At Nottingham City Council we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on the additional information for applicants page.

For informal enquiries please contact Russell Boultby, by email at Russell.Boultby@nottinghamcity.gov.uk

Closing Date: 29th November 2024

Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible.

Interviews will be held: TBC

If you have any technical issues when completing your application, please contact our Employee Service Centre: https://emss.freshdesk.com/support/home

By applying to this job, you agree to our Terms & Conditions.

Same Posting Description for Internal and External Candidates

Proud member of the Disability Confident employer scheme

Contract Type: Permanent

Working Hours: 37 hours per week Monday - Friday 8:30 am - 5:00pm

Worker Type: Onsite Worker

Salary: Starting Salary £25,992 (level one) to £26,385 (level three) per annum (pro-rata for part-time)

Location:  Crocus Field Children's Residential Home, Arkwright Walk, Nottingham. NG2 2HN

Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best.

In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you.

* You can read more about the different benefits offered to colleagues working for Nottingham City Council here

About the Role

To provide a comprehensive and flexible council-wide tailored business support service to internal and external customers of Nottingham City Council, enabling consistency of service delivery across the council and wider community.

Business Support Officers are expected to advise and respond to a range of enquiries from customers, signposting to services and requesting responses on their behalf. They will also organise, maintain and develop information systems, progress chase on a range of matters to ensure colleagues achieve Corporate, Departmental and external deadlines, as well as effectively communicating with internal and external customers face to face, in writing and over the telephone while adhering to the business support standards.

The successful candidates will provide administrative support to the team at Crocus Field Children's Residential Home who provide short term care for children up to the aged of 18. The candidate will be expected to provide holiday and sickness cover for Business Support Colleagues in other residential homes across Nottingham.

About You

• Ability to use a computer in order to prepare correspondence and maintain computerised records, and able to adapt to new IT packages;
• Ability to work under pressure and to fixed deadlines;
• Good written and verbal communication skills;
• Sensitivity to the needs of customers and staff.

-          A DBS enhanced check for a regulated activity is required for this post.

You can find the job description for this post here

At Nottingham City Council we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on the additional information for applicants page.

For informal enquiries please contact Kevin Bianco, Service Delivery Manager, by email at kevin.bianco@nottinghamcity.gov.uk or call 0115 876 2738.

Closing Date: 6th December 2024

Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible.

Interviews will be held: 12th December 2024

If you have any technical issues when completing your application, please contact our Employee Service Centre: https://emss.freshdesk.com/support/home

By applying to this job, you agree to our Terms & Conditions.

Proud member of the Disability Confident employer scheme

As a Food Service Assistant at HMRC Nottingham NG2 2GD, You're a real people person with excellent communication skills, Mainly customer facing, You'll interact with our clients and colleagues every day, improving quality of life for all that you meet.

What you’ll do:

• To manage Coffee shop and provide support in the preparation, cooking and serving of food and beverages.
• This is a dual role that would require you to also work in our Hospitality department.
• To lead shifts when assigned by line manager, taking responsibility for delivering brand standards in, but not limited to cash management.
• Opening the unit, preparing for the shift, closing the unit, orders, monitoring and delivering high standards of customer service, accepting deliveries
• To perform the role of float where required
• Train all new team members to Barista level using appropriate training material
• Take responsibility for checking the quality of the espresso by accurately measuring & recording the grind & dose
• Ensure all drinks are made and served to brand standard
• Support team throughout shift to ensure delivery of service to brand standard
• Identify any gaps in training and undertake any training as required
• To ensure all coffee equipment is in good working order and report any faults as required

What you bring:

• Positive attitude, professionalism and respect for others
• Basic food-handling skills
• No previous experience required
• Fully trained to Barista standard with full understanding of brand standards.
• Literate & numerate
• Ability to communicate effectively with customers, client & staff
• Passionate , friendly and diligent
• Ability to work with a team, and on own initiative
• Flexible approach to the role

What we offer:

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:

• Unlimited access to an online platform offering mental health and wellbeing support.
• Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
• Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services.
• The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.
• Money Insights and financial benefits via the Salary Finance Platform.
• Save for your future by becoming a member of the Sodexo Retirement Plan
• A death in Service benefit for colleagues who pass away whilst employed by Sodexo
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including apprenticeships and a variety of learning and development tools.
• Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
• Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities.
• Flexible and dynamic work environment
• Competitive compensation
• Full training and full protective uniform supplied

Ready to be part of something greater? Apply today!

Package Description

• 37.5 hours per week
• Shift pattern/ hours-Mon-Fri various shift patters between 6:30 and 17:30
• £11.44per hour
• Easy access via public transport

Check your local transport links here: Plan Your Journey | Traveline - the destination you should input is Nottingham

About The Company

About Sodexo

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Click here to read more about what we do to promote an inclusive culture.

Senior Care Assistant (Nights) based at

Willowcroft, Derby

Available Hours:

Various hour's available full time - 38.5 hours per week on a 2 week rolling rota.

Salary £13.65 per hour

Please note we are only accepting candidates currently living within a 45-minute commute of the Care Home

Are you passionate about helping people? Are you warm and compassionate? Are you looking to join a company who cares for their staff? If so, we want to hear from you!

Why join?

You will be joining an organisation with strong values, a highly supportive culture and a commitment to the safety and wellbeing of employees. In addition, you will work alongside highly motivated colleagues in an environment of strong teamwork whilst also having fun. This is a hugely rewarding role and a career to be proud of where every day you will go home knowing you made a positive difference to the lives of older people. Plus, much more!

In addition to a highly competitive salary, we offer a lot more:

• 20 days holiday (excluding bank holidays) and an option to buy annual leave.
• Life assurance.
• A discount scheme which includes savings with retail stores and online purchases.
• Access to a number of nationally recognised training courses and qualifications.
• Genuine career progression and development opportunities.
• Employee assistance programme including free counselling and legal advice.
• Access to chaplaincy and pastoral support.
• Access to wellbeing resources.
• Recommend a friend scheme.
• Family friendly policies.
• Long service awards.
• Free uniform and DBS check.
• Healthcare scheme at competitive rates.

About the role

As a Senior Care Assistant at MHA, you will lead and inspire a team of committed care assistants to provide the highest quality of care to our residents enabling them to live later life well. Duties will be varied and include supporting our residents with personal care needs and helping them to take part in a wide range of activities that support their health and wellbeing. In addition, you will administer medication and maintain clear and accurate records. Every day will be different, and you'll have the opportunity to use your leadership and people skills to make a real difference.

For more information about the role please review the attached job description.

About the home

Willowcroft care home in Derby

Finding the right care home can be a difficult journey for any family. But the local team at MHA's Willowcroft care home in Derby will be here every step of the way.

Join us and you'll quickly see why people say we feel like a second family. You'll understand that our team simply won't compromise in the quality of their support. You'll see our home is made to enhance the comfort and independence of older people. And you'll feel the charitable ethos, along with the spirituality and warmth that flows through every MHA home.

Above all, we hope you'll see how the support and surroundings of Willowcroft care home in Derby could welcome a new lease of life for those we care for - with wellbeing, friendship and respect at its heart.

About you

As a Senior Care Assistant, you will be passionate about caring for older people, have previous care experience and, as a minimum, hold an NVQ level 2 or equivalent in health and social care and be willing to complete level 3. In addition, you will have experience leading, coaching and motivating a team to deliver high quality care. You will have a kind, warm and caring nature and be able to work well as part of a team but also use your own initiative.

If you want to know more then please apply via our website mha.org.uk

MHA are fully committed to the principles of equality, diversity and inclusion (EDI) as this is embedded in our values: respect, nurture and inspire. In addition, as a committed employer we have been awarded level 2 under the Disability Confident Scheme. Click here to read more about this.

Please note that interviews may take place prior to the closing date and if a suitable candidate is appointed the role may close early.

Recruitment agencies: please note, MHA do not accept unsolicited CVs from recruitment agencies, regardless of whether they are on our Preferred Supplier List (PSL). We only accept CVs from agencies that have been appointed and briefed by MHA's Talent Acquisition Team.

Senior Support Worker - Location: Ruddington

Pay rate starts at: £12.45

Full UK driving licence required to drive our vehicles.

Typical Shifts are 8am-8pm - 3 shifts a week

Join Voyage Care and Feel Valued, we reward your dedication with:
Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)
Premium overtime rates at an additional £1 per hour (Ts & Cs apply)
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

Senior Support Workers with a passion for enhancing the quality of life of the people we support are at the heart of our management teams. We’re currently searching for a fantastic Senior Support Worker to join us in leading our residential service in Ruddington where we support seven people with a range of needs, including learning disabilities, autism, mental health issues, Dementia and epilepsy. This service is a welcoming and friendly environment with a dynamic team that supports a fantastic group of people!

As a Senior Support Worker with us you'll be helping people to gain more independence in their daily lives, whilst assisting the Manager with the day-to-day supervision and management of the service. You could be allocating shifts, booking in training, inducting new colleagues, supporting with supervision’s, ordering medication and ensuring the people we support are supported to manage their finances. You’ll never lose sight of why you choose to do this, as our Seniors are still at the heart of providing day-to-day support.

This is an amazing role for someone who is looking to really make a difference to the lives of others, whether that’s helping our colleagues grow in confidence or the people we support gain independence so that they meet their goals.

We’re interested in our Senior Support Workers having both the right experience and the right values. This is why at this service our Seniors should have previous experience as a Senior Support Worker and a Level 2 in Health & Social Care and wiling to work towards level 3 as well as experience working with individuals with learning disabilities, autism and other additional needs.

Why choose us?

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

Don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

Peer Support Services Counsellor

Registered £33,970 or Accredited £34,913 pro-rata

22.5 – 37.5 hours per week

To be worked in person at our premises Monday-Friday, including 1-2 evening shifts per week and some Saturdays (depending on hours worked). The exact days and times are to be agreed upon following the interview.



Nottinghamshire Sexual Violence Support Services is the leading specialist sexual abuse charity, for over 40 years we have been passionately committed to supporting all adults living in Nottingham or Nottinghamshire, who have experienced sexual abuse, we listen, believe and support. We offer a single point of contact for survivors of sexual violence of any kind whether the abuse took place in childhood or adult life. We provide free services including counselling, group therapy, Independent Sexual Violence Advisors (ISVA) services, telephone helpline, online and face to face services.



Our services are funded by and created in partnership with local commissioning groups and co-designed with survivors, so that we support in ways that are safe and easy to access. We understand the needs of different survivors including age, gender, or whether a person is BAME or LGBT+. We have a wide range of support options and can refer into other services as needed.



Why work for us

We are a well-respected, professional organisation that seeks continuous improvement. You will work alongside a supportive team.



The Vacancy

We are looking for Peer Support Counsellor to implement, coordinate and participate in the provision of Peer Support Service within Nottinghamshire Sexual Violence Support Services and to deliver dedicated and specialised therapeutic support via face to face, online and telephone support. This is an opportunity to support the development of a new service funded by the Big Lottery Community Fund. We work in a person centred, CBT and EMDR way offering short- and long-term counselling to empower, heal and recover from the trauma of sexual violence.



Location
This post is based in the City Centre of Nottingham.

Salary

NJC Scale Point:

£33,970 (pro-rata) – registered counsellor

£34,913 (pro-rata) – accredited counsellor



Benefits

22 days Annual Leave plus Bank Holidays (entitlement increases with the length of service)
Sick Leave entitlement (increases with the length of service)
Birthday Leave
Childcare/Dependant’s Leave
Bereavement Leave
Pension Scheme
Employees Assistance Programme
Professional Training and Development
Team Building and well-being days


Hours of work

22.5 – 37.5 hours per week. To be worked in person at our premises Monday-Friday, including 1-2 evening shifts per week and some Saturdays (depending on hours worked). The exact days and times are to be agreed upon following the interview.



Job purpose

To implement, coordinate and participate in the provision of Peer Support Service. To deliver a high-quality counselling service to survivors of sexual violence (aged 18+) which is safe, ethical and effective and supports key outcomes.

Responsibilities

Promote service user leadership, ensuring that service users influence the development of the peer support service to enrich people’s journey towards recovery and life fulfilment
Manage and deliver Peer Support Groups
Support the recruitment, induction, and supervision of Peer Supporter Volunteers
Encourage Peer Supporter Volunteers and service users to meaningfully and actively participate in the development and implementation of the Peer Support Service
Managing a caseload of clients and providing short- long term counselling sessions
To undertake rigorous clinical assessments and identify and action needs/risks and safeguarding matters appropriately and in a timely manner
To formulate, plan and monitor effective support plans with clients
Liaise effectively with key personnel and colleagues to contribute to the safe and productive day to day running of the counselling service
Essential experience, qualifications, and skills:

Degree in Counselling
BACP/UKCP accredited or registered
Experience of delivering Peer Support / Group Sessions/ Survivor Engagement
Experience of coordinating/working with volunteers
Experience of conducting Risk Assessments
Have in-depth knowledge of issues affecting people who have experienced sexual violence, both recent and non-recent
Experience of delivering a wide range of therapeutic approaches to mental health problems and experience of routine outcome monitoring & ability to meet agreed specified service targets.
Excellent IT and interpersonal skills


Notts SVSS recognises the positive value of diversity within its workforce and welcomes job applications from people of all backgrounds and characteristics. We particularly welcome applicants from Black and racially minoritised, disabled, LGBT+ and those with additional language skills, including British Sign Language to reflect those of the sexual violence and abuse survivors we work with.

This post is subject to satisfactory references and DBS check.

Ideally applicants must have a valid Safeguarding Children and Vulnerable Adults Level 3 Certificate prior to starting this role.


CLOSING DATE: Monday 2nd December 2024
INTERVIEW DATE: Monday 9th & Tuesday 10th December 2024

Staff Support Worker - Construction Reference: SCCG2810 | Closing Date: 1st December 2024 | Interview Date: W/C 9th December 2024 Salary: £26,190 - £29,760 (Pro rata salary £8,382 - £9,525). Incremental progression throughout the band is available Contract Type: Fixed Term until 30th June 2027, Term Time Only | Hours per Week: 13 | Location: City Skills, Lissadel Street, Salford, M6 6AP About the Role We are looking to recruit a dedicated individual to work closely with one of our construction technicians, who requires additional support with their day-to-day work activities in the classroom, workshops and other settings. The ideal candidate will be a supportive, well organised and nurturing individual who has natural people skills and a basic knowledge of construction activities. You will work closely with our team of 10 Construction technicians but specifically with one individual with neurodiversity and physical disabilities and will be required to undertake physical elements of the role including working at heights and using electrical power tools. You will support our technician by sharing ideas and methods to help them organise their workload and carrying out basic practical tasks. The successful candidate will be passionate about helping people achieve their full potential and will assist our technician to support our staff and students to provide a high-quality teaching and learning experience across the department. Experience of working in a support capacity and a knowledge of construction are preferable. Be a part of a dynamic, supportive experienced team who are focussed on helping our students learn and progress! How to Apply For more information and to apply for this job, please complete the registration and online application form via our website.
Reason to Join Us: • We have Generous Terms and Conditions (Sixth Form College’s Association style terms and conditions) including 13 weeks not in college (195 days in College). • We have a 2.30pm finish on Fridays, Free on-site parking and various health and wellbeing resources and benefit schemes including two Staff Wellbeing days per year. • We offer automatic enrolment to the Local Government Pension Scheme with 20.70% employer pension contribution. • Our College is an incredible community, there is a lot that staff and their families can get involved with • We have family friendly policies and we are happy to talk about flexible working. • We invest in our people and offer a range of training & career opportunities for all staff as part of our Be Outstanding Development programme • We have an amazing Staff Benefits Package with discounts and savings for supermarkets, petrol, high-street retailers, holidays, cinemas and other leisure. • Our shared purpose: We believe in the value of education for a successful future and we want the best for our learners and our staff. • Our core values are at the heart of everything we do. Staff and students behave with respect, integrity and kindness. Commitment to Safeguarding This post is exempt from the Rehabilitation of Offenders Act 1974 and as part of our safeguarding commitment we undertake DBS checks as part of our pre-employment procedures on all potential new employees The College strives to be a diverse and inclusive community and welcomes applications from people from all backgrounds.

A client within the public sector based in the East Midlands is currently recruiting for an Asset Project Manager to join their team as soon as possible. The client is offering a full time, contract position with the ideal candidate having experience of working within a local authority environment.

The Role

Key purpose of the role is to support the Head of Capital Programme Delivery in the provision of a service through the formulation, development, implementation, co-ordination and monitoring of capital projects.

Key responsibilities will include but not be limited to:

• manage individual Capital projects including making informed decisions, assessing problems and the potential for improvements, and negotiating with project team members.
• support project teams by helping with the co-ordination and input of all those involved in the design and implementation of Capital projects.
• plan, co-ordinate and develop consultation and publicity on Capital Projects ensuring that all relevant stakeholders are involved.
• attend Council's meetings, tenant forums and community forums to represent the NCCHS as directed.
• assess the problems and the potential for improvement and value engineering within identified target areas.

The Candidate

To be considered for this role you will require a degree or equivalent minimum BTEC HND/HNC in the field of engineering, construction/project management.

It will be essential to be in experiences in the below:

• Driving Licence with access to a vehicle.
• Sound knowledge and practiced experience of project management techniques, ideally with experience of successful delivery of major capital and regeneration projects.
• Able to prepare and maintain up-to-date project plans and supporting documentation and ensure a robust approach to project governance

The client is looking to move quickly with this role and as such are offering £300 - 400 p/d Umbrella Ltd. (approx. £240 - £320 p/d PAYE)

How to Apply

If this position sounds of interest, email a copy of your up-to-date CV to amy.dhawan@servicecare.org.uk or call Amy at Service Care Construction on 01772 208967 to discuss the vacancy in more detail.

Also, if this role is not of interest to you, but you are looking for new opportunities, please still get in touch as we cover all construction-related vacancies across the region.

Referral Bonus

If this role is not suitable for yourself, but you know someone who may be interested, please pass on their details, or forward these details to them. If they are successful in applying, you will receive a £250 referral bonus upon completion of an initial probationary period.

A client within the public sector based in West Yorkshire is currently recruiting for a Building Safety Manager to join their team as soon as possible. The client is offering a full time, permanent position with the ideal candidate having experience of working within a data management environment.

Customer Sales Advisor

Minimum Requirements: 1 years targeted sales experience within the last 3 years.

Location: Remote, Mainland UK only

Competitive salary and bonus: £23,000 plus average bonus earning potential of £8,700 per annum. Uncapped bonus

Hours: 37.5 hours per week on a rotational shift pattern between the hours of 8am - 8pm, Monday to Sunday.

Start date: 13th January 2025

Domestic & General are a proud partner to leading manufacturer and retail brands worldwide, taking the worry out of appliance breakdowns for almost 9 million customers in the UK.

Right now, we're recruiting Customer Sales Advisors in a role that offers great work life balance, working from home and an engaging onboarding experience.

The role you'll do:

As a Customer Sales Advisor in our busy Beko Europe department, you'll be the first point of contact for customers looking to register their appliances. Day-to-day, you'll:

• Provide excellent customer service and register appliances efficiently.
• Use your sales and communication skills to upsell products
• Build rapport with customers, get to know their individual needs and put their interests first

How you'll be rewarded:

• 33 days' annual leave (including bank holidays) - Additionally the option to buy 5 extra days each year
• Investment in your career - Development through ongoing coaching and clearly defined progression opportunities
• Employee discounts - Access to discounted Sky TV and mobile packages, and discounts for loads of online and high street retailers
• Sales bonuses - Each month you'll get the chance to earn some extra take home pay
• Health and Wellbeing - Discounted gym membership, help towards essential healthcare costs, including dental, optical, and physiotherapy
• Pension scheme - Matched employer contributions up to 5% of basic salary
• Life assurance - Employer funded cover of 4x basic salary
• A free annual D&G protection plan - Access to discounted rates for family and friends too
• Incentives - Regular incentives with amazing prizes to be won
• Employee assistance programme - Free support and advice on relationships, physical and mental health, financial assistance and more
• And many more benefits - Including travel loans, car leasing and Cycle to Work and Salary Finance schemes

What else to expect:

• In a 3-week training programme (Mon - Fri: 09:00 - 17:30) you'll learn our systems, meet your new colleagues, perfect your sales technique and learn what makes a great customer experience
• This department has rotational shift patterns based on a 37.5-hour contract, between the hours of 8am to 8pm Monday to Sunday. You would be working 1 full weekend and 2 Saturday's on a 8-week rotational schedule.
• Working from home
• We'll provide all the equipment you need, but you must have broadband access

The experience and skills you need:

• 1 years continuous and targeted sales experience within the last 3 years
• A driven mindset with strong customer service and sales skills and a love for hitting targets
• Experience of working autonomously or in a home-based position
• Great communication skills - you're at ease building rapport, listening to customers and demonstrating empathy when needed
• A team player committed to creating an excellent customer experience
• Unflappable and resilient attitude to juggle tasks

Immediate interviews available. Apply today to find out more.

Domestic & General is an equal opportunities employer, which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please note that we have a thorough referencing process, which includes credit and criminal record checks.

Domestic & General work in trusted partnership and are supported by Brook Street (UK) Limited with the recruitment process for our contact centre agents. Information collected from you in relation to your application will be accessed by Brook Street under a strict duty of confidentiality and Brook Street will be in direct contact with you in relation to any application made.

Brook Street NMR is acting as an Employment Agency in relation to this vacancy.

Customer Sales Advisor

Minimum Requirements: 1 years targeted sales experience within the last 3 years.

Location: Remote, Mainland UK only

Competitive salary and bonus: £23,000 plus average bonus earning potential of £8,700 per annum. Uncapped bonus.

Hours: 37.5 hours per week on a rotational shift pattern between the hours of 8am - 8pm, Monday to Sunday.

Start dates: 13th January 2025

Domestic & General are a proud partner to leading manufacturer and retail brands worldwide, taking the worry out of appliance breakdowns for almost 9 million customers in the UK.

Right now, we're recruiting Inbound Customer Sales Advisors in the Registrations department that offers great work life balance, working from home and an engaging onboarding experience.

The role you'll do:

As a Customer Sales Advisor in our busy Inbound team, you'll be the first point of contact for customers looking to register their appliances. Day-to-day, you'll:

• Build rapport with customers, get to know their individual needs and put their interests first.
• Provide excellent customer service and register appliances efficiently.
• Use your brilliant sales and communication skills to upsell products that provide peace of mind.

How you'll be rewarded:

• 33 days' annual leave (including bank holidays) - Additionally the option to buy 5 extra days each year
• Investment in your career - Development through ongoing coaching and clearly defined progression opportunities
• Employee discounts - Access to discounted Sky TV and mobile packages, and discounts for loads of online and high street retailers
• Sales bonuses - Each month you'll get the chance to earn some extra take home pay
• Health and Wellbeing - Discounted gym membership, help towards essential healthcare costs, including dental, optical, and physiotherapy
• Pension scheme - Matched employer contributions up to 5% of basic salary
• Life assurance - Employer funded cover of 4x basic salary
• A free annual D&G protection plan - Access to discounted rates for family and friends too
• Incentives - Regular incentives with amazing prizes to be won
• Employee assistance programme - Free support and advice on relationships, physical and mental health, financial assistance and more
• And many more benefits - Including travel loans, car leasing and Cycle to Work and Salary Finance schemes

What else to expect:

• In a 3-week training programme (Mon - Fri: 09:00 - 17:30) you'll learn our systems, meet your new colleagues, perfect your sales technique and learn what makes a great customer experience
• This department has rotational shift patterns based on a 37.5-hour contract, between the hours of 8am to 8pm Monday to Sunday. You would be working 1 full weekend and 2 Saturday's on a 8-week rotational schedule.
• Working from home
• We'll provide all the equipment you need, but you must have broadband access

The experience and skills you need:

• 1 years continuous and targeted sales experience within the last 3 years
• A background in targeted sales and customer service
• A driven mindset with strong customer service and sales skills and a love for hitting targets
• Great communication skills - you're at ease building rapport, listening to customers and demonstrating empathy when needed
• A team player committed to creating an excellent customer experience
• Unflappable and resilient attitude to juggle tasks

Immediate interviews available. Apply today to find out more.

Domestic & General is an equal opportunities employer, which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please note that we have a thorough referencing process, which includes credit and criminal record checks.

Domestic & General work in trusted partnership and are supported by Brook Street (UK) Limited with the recruitment process for our contact centre agents. Information collected from you in relation to your application will be accessed by Brook Street under a strict duty of confidentiality and Brook Street will be in direct contact with you in relation to any application made.

Brook Street NMR is acting as an Employment Agency in relation to this vacancy.

Customer Support Advisor

Minimum Requirements: 1 year's customer service experience within the last 3 years, complaints or resolutions experience is preferable.

Location: Remote, Mainland UK only

Competitive salary and bonus: £23,000 plus average bonus earning potential of £2,700 per annum.

Hours: 37.5 hours per week on a rotational shift pattern between the hours of 8am - 8pm, Monday to Sunday.

Start date: 13th January 2025

Domestic & General are a proud partner to leading manufacturer and retail brands worldwide, taking the worry out of appliance breakdowns for almost 9 million customers in the UK.

Right now, we're recruiting Customer Support Advisors in a role that offers a great work life balance, working from home with an engaging onboarding experience.

The role you'll do:

As a Customer Support Advisor in our busy Inbound department, you'll be the first point of contact for customers who call in with a variety of customer service enquiries. Day-to-day, you'll:

• Deal with billing queries, engineer queries, quotes for care plans, replacement options and customers changing account details.
• Build rapport with customers, get to know their individual needs and put their interests first
• Provide peace of mind by finding the right solution for every customer

How you'll be rewarded:

• 33 days' annual leave (including bank holidays) - Additionally the option to buy 5 extra days each year
• Investment in your career - Development through ongoing coaching and clearly defined progression opportunities
• Employee discounts - Access to discounted Sky TV and mobile packages, and discounts for loads of online and high street retailers
• Target based bonuses/incentives - Each month you'll get the chance to earn some extra take home pay
• Health and Wellbeing - Discounted gym membership, help towards essential healthcare costs, including dental, optical, and physiotherapy
• Pension scheme - Matched employer contributions up to 5% of basic salary
• Life assurance - Employer funded cover of 4x basic salary
• A free annual D&G protection plan - Access to discounted rates for family and friends too
• Incentives - Regular incentives with amazing prizes to be won
• Employee assistance programme - Free support and advice on relationships, physical and mental health, financial assistance and more
• And many more benefits - Including travel loans, car leasing and Cycle to Work and Salary Finance schemes

What else to expect:

• In a 4-week training programme (Mon - Fri: 09:00 - 17:30) you'll learn our systems, meet your new colleagues and learn what makes a great customer experience
• This department has rotational shift patterns based on a 37.5-hour contract, between the hours of 8am to 8pm Monday to Sunday. You would be working 2.5 full weekends on a 6-week rotational schedule.
• Working from home
• We'll provide all the equipment you need, but you must have broadband access

The experience and skills you need:

• 1 year's continuous customer service experience within the last 5 years, complaints or resolutions experience is preferable.
• A driven mindset with strong customer service skills and a love for hitting targets
• Experience of working autonomously or in a home-based position
• Great communication skills - you're at ease building rapport, listening to customers and demonstrating empathy when needed
• A team player committed to creating an excellent customer experience
• Unflappable and resilient attitude to juggle tasks

Immediate interviews available. Apply today to find out more.

Domestic & General is an equal opportunities employer, which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please note that we have a thorough referencing process, which includes credit and criminal record checks.

Domestic & General work in trusted partnership and are supported by Brook Street (UK) Limited with the recruitment process for our contact centre agents. Information collected from you in relation to your application will be accessed by Brook Street under a strict duty of confidentiality and Brook Street will be in direct contact with you in relation to any application made.

Brook Street NMR is acting as an Employment Agency in relation to this vacancy.

Be part of the Force's expanding Finance team

We are seeking an enthusiastic, team player to join our Finance Systems Team within the Finance Department of the Police Force. This is a newly created role to provide temporary support to the Finance Reporting Manager and the post holder will be part of a small team providing an excellent system support service.

Main Purpose of Role

Deliver a high-quality, professional service through contributing towards the development and functionality of financial systems. Ensure processes and data integrity is protected to support the provision of professional and timely reporting / advice supporting Force objectives.

The role requires the individual to act as first line support dealing with customer requests, providing general advice and guidance to resolve problems and proactively identify issues.

The individual will be directly involved with the development of robust reporting and the administration of systems to improve reporting standards and ensure information is current and relevant.

Other Benefits

We operate a flexi scheme for staff; basic holiday entitlement of 24 days per year, plus Bank Holidays which increases to 29 and 32 days after 5- and 10-years' service respectively; salary sacrifice schemes such as cycle to work; and are part of the Local Government Pension Scheme (LGPS) which is a defined benefit scheme based on a career average salary.

At our joint headquarters site, we offer free parking and includes a canteen and subsidised gym facilities at around £3 per month.

Key Skills & Experience Required

For the key skills and experience please refer to the person specification.

When applying, please complete the information on the next few screens referring to the person specification and job description to indicate your suitability for the role. You can also attach a supporting statement of no more than 2,000 words and/or your CV.

For further information about the role please contact Christine Green, Finance Reporting Manager on 01159 670 999 ext. 3117824 or email

For current Office of the Police and Crime Commissioner staff applicants, please note that Nottinghamshire Police would be a new employer.

Vetting Level - Management- you must have resided in the UK for at least the last 5 years

IMPORTANT INFORMATION

Candidates currently at risk will be required to complete and attach the at-risk pro-forma document.

All applicants will be subject to the Force Vetting Policy.

Nottinghamshire Police is committed to the principles of Equality, Fairness and Diversity, and we welcome applications from all sections of the community in our efforts to recruit a diverse and flexible workforce that reflects the people we serve.

Proud member of the Disability Confident employer scheme

Customer Sales Advisor

Minimum Requirements: 1 years targeted Complaints/Resolution/Retention experience within the last 3 years.

Location: Remote, Mainland UK only

Competitive salary and bonus: £23,000 plus average bonus earning potential of £7,800 per annum. Uncapped bonus

Hours: 37.5 hours per week on a rotational shift pattern between the hours of 8am - 8pm, Monday to Saturday.

Start date: 20th January 2025

Domestic & General are a proud partner to leading manufacturer and retail brands worldwide, taking the worry out of appliance breakdowns for almost 9 million customers in the UK.

Right now, we're recruiting Inbound Customer Retentions Advisors in a role that offers great work life balance, working from home and an engaging onboarding experience.

The role you'll do:

As a Customer Sales Advisor in our Retentions team, you'll be the first port of call for customers who are renewing or cancelling their plans. Day-to-day, you'll:

• Build rapport with customers, get to know their individual needs and put their interests first so they continue their protection with us.
• Share the features and benefits of protection products to help customers find the one that's right for them.
• Use your brilliant sales and customer service skills to suggest other products that give added peace of mind

How you'll be rewarded:

• 33 days' annual leave (including bank holidays) - Additionally the option to buy 5 extra days each year
• Investment in your career - Development through ongoing coaching and clearly defined progression opportunities
• Employee discounts - Access to discounted Sky TV and mobile packages, and discounts for loads of online and high street retailers
• Sales bonuses - Each month you'll get the chance to earn some extra take home pay
• Health and Wellbeing - Discounted gym membership, help towards essential healthcare costs, including dental, optical, and physiotherapy
• Pension scheme - Matched employer contributions up to 5% of basic salary
• Life assurance - Employer funded cover of 4x basic salary
• A free annual D&G protection plan - Access to discounted rates for family and friends too
• Incentives - Regular incentives with amazing prizes to be won
• Employee assistance programme - Free support and advice on relationships, physical and mental health, financial assistance and more
• And many more benefits - Including travel loans, car leasing and Cycle to Work and Salary Finance schemes

What else to expect:

• In a 4-week training programme (Mon - Fri: 09:00 - 17:30) you'll learn our systems, meet your new colleagues, perfect your sales technique and learn what makes a great customer experience
• 37.5 hours per week, Monday to Saturday (rotational shift patterns between the hours of 8am to 8pm)
• Working from home
• We'll provide all the equipment you need, but you must have broadband access

The experience and skills you need:

• 1 years targeted Complaints/Resolution/Retention experience within the last 3 years.
• A background in targeted sales and customer service
• A driven mindset with strong customer service and sales skills and a love for hitting targets
• Great communication skills - you're at ease building rapport, listening to customers and demonstrating empathy when needed
• A team player committed to creating an excellent customer experience
• Unflappable and resilient attitude to juggle tasks

Immediate interviews available. Apply today to find out more.

Domestic & General is an equal opportunities employer, which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please note that we have a thorough referencing process, which includes credit and criminal record checks.

Domestic & General work in trusted partnership and are supported by Brook Street (UK) Limited with the recruitment process for our contact centre agents. Information collected from you in relation to your application will be accessed by Brook Street under a strict duty of confidentiality and Brook Street will be in direct contact with you in relation to any application made.

Brook Street NMR is acting as an Employment Agency in relation to this vacancy.