Total 89 Customer Service job vacancies in Orlando, Florida

• Carrying out office activities and functions pertaining to one or more of the program areas administered in the county.
• Interpreting and explaining procedures, program regulations and forms to producers and other agency personnel.
• Utilizing various web-based software applications to maintain producer data and processing automated forms.
• Using a high degree of initiative and judgment in planning and carrying out assigned tasks and resolving problems encountered.

• Provide support to employees, supervisors, and managers in mission support functions such as human resources, occupational health and safety, facilities management, security, procurement, asset management, and travel administration.
• Coordinate and monitor a variety of human resources and administrative tasks and projects.
• Research and analyze applicable rules, regulations, policies, and guidance surrounding administrative programs.
• Analyze administrative information and data to prepare reports, other written materials, and briefings to managers.

• The duties described are for the full-performance level. At developmental grade levels, assignments will be of more limited scope, performed with less independence and limited complexity.
• The duties may include, but are not limited to:
• Operational planning, development, implementation, coordination, and evaluation of operations in the areas of smuggling interdiction and trade compliance.
• Conducts analysis for risk assessments and identification of modes of entry and distribution of prohibited import and other quarantine products.
• Plans commerce (retail and wholesale establishments) inspections, surveys, import cargo trade verifications and public outreach.
• Collects information, compiles statistics, develops case reports, and inputs data in applicable systems.
• Provides written reports to management on operations and field activities and conducts formal briefings.
• Technical leader that provides operational guidance to investigators, as well as to officials in other Federal agencies, state cooperators, industry and local law enforcement officials.

WHAT IS THE TAXPAYER ADVOCATE SERVICES (TAS)DIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas:
Taxpayer advocate service (TAS) Deputy Executive Director Case Advocacy (DEDCA) - Area 3

The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.

As a Front Line Manager you will:

• Plan work to be accomplished by subordinates, sets and adjusts short-term priorities and prepares schedules for completion of work.
• Assign work to subordinates based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees.
• Evaluate work performance of subordinates and makes recommendations for outstanding performance recognition and/or disciplinary action.
• Give advice, counsel or instruction to employees on work and administrative matters.
• Interview candidates for positions within the organization/unit and recommend appointment, promotion or reassignment to such positions.
• Hear and resolve complaints from employees, refer group grievances and/or more serious unresolved complaints as appropriate.
• Effect minor disciplinary measures, such as warnings and reprimands, recommend other actions in more serious cases.
• Identify developmental and training needs of employees, providing or arranging for needed development and training.
• Initiate ways to improve production, work processes and/or to increase the quality of the work directed.

PLEASE READ THE COMPLETE ANNOUNCEMENT TO ENSURE YOU UNDERSTAND THE QUALIFICATION REQUIREMENTS AND SUBMIT A COMPLETE APPLICATION PACKET.

As a Licensed Independent Provider, the Nurse Practitioner practices autonomously and in coordination with health care professionals and other individuals. The incumbent provides a wide range of health care services, including the diagnosis and management of acute, chronic, and complex health problems; health promotion; disease prevention; health education; and counseling to individuals, families, groups and communities. Must be an excellent communicator and team player who is adaptable to the needs of a growing medical center.


Other duties and responsibilities include, but are not limited to:

• Providing high-quality care, increasing access & improving outcomes for Veterans.
• Obtaining and evaluating medical histories; performing physical examinations; performing therapeutic and diagnostic procedures; and ordering laboratory studies, radiographs, electrocardiograms, and other special examinations.
• Making arrangements for further care if appropriate (e.g., by entering consults) and serving as a consultant to other providers.
• Working collaboratively with all levels of staff including trainees (e.g., medical students, NP/RN students, PA students, interns, residents, etc.) and a multidisciplinary staff in a fast-paced educational, and collegial environment.
• Developing and implementing evidence based nursing protocols and organizing educational activities targeted toward staff training and development.
• Effective Team coordination skills to to be part of a multidisciplinary team dealing with complex pain issues.
• Organizational skills to organize and run all aspects of pain subcommittee/committee(s), work group(s). Candidate will have significant clinical experience in primary care , women's health or equivalent clinical background.

Major duties for the Food Service Worker Supervisor include, but are not limited to:

• Supervises all areas of food production and service including food preparation, nourishment, tray delivery and retrieval;
• Takes corrective action for any problems that might arise on the floors pertaining to food service;
• Receives and inspects deliveries and requisitions all supplies needed in all food service areas;
• Prepares performance ratings/competencies for all employees under their direct supervision;
• Discusses work performance and problems with employees, monitors tardiness and attendance, provides guidance and makes necessary adjustments in assignments when necessary;
• Carries out the responsibilities of the position within general instructions, standard procedures and established policies;
• Ensures subordinates complete the tasks to which they are assigned and explains work requirements to meet food service schedules;
• Establishes priorities for daily operations in the event of emergency situations; defines the standards of quality and quantity to be met;
• Serves as a member of the in-service training team by providing individual and/or group instruction for employees;
• Provides guidance and assistance for lower grade employees in making decision when assembling patient trays and utilizing correct foods to be served on modified diets;
• Maintains inventory of food service supplies and equipment;
• Conducts quality assurance monitors and sanitation reviews;
• Supervises the delivery and retrieval of patient trays which includes interacting with members of the multidisciplinary team;
• Performs other related duties as assigned.

This is an open continuous announcement that will remain open until filled. Applications will be accepted on an ongoing basis. Eligible applicants will be referred each week for consideration until a selection is made.

This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific individual eligibility requirements in accordance with VHA policy and submit your EDRP application within four months of appointment. Approval, award amount (up to $200,000) and eligibility period (one to five years) are determined by the VHA Education Loan Repayment Services program office after complete review of the EDRP application. EDRP is not an appropriate incentive for highly administrative positions that are not providing more than 50% direct patient care in their roles and/or are directly supervising those that provide direct patient care.

The Section Chief, in conjunction with the Associate Chief of Staff (ACOS); Deputy Associate Chief of Staff (DACOS) and Chief Medical Officer DBMSOPC will be responsible for planning, organizing, developing, implementation, controlling and refining a comprehensive patient management, clinical support, and administrative program. This is a supervisory/leadership position that will report directly to the Chief Medical Officer (CMO) of DBMSOPC, Ambulatory Care.

This position will require sound clinical skills, knowledge & experience in Primary Care operations, flexibility & the ability to role-model & lead change. The transformation within Primary Care/PACT is intended to improve Veteran satisfaction, quality of care, safety, improve health outcomes & reduce healthcare costs. The position will require a dynamic, forward-thinking leader who will be required to collaborate with the Primary Care Section Chiefs at other locations within Orlando VAHCS to lead forward primary care/PACT operations. Collaborative relationships will also include partnerships within the facility with Nursing services, HAS, Integrated Health, Social Services, Pharmacy, Women's Health, Mental Health & others. Direct patient care duties will be assigned.

Duties and responsibilities include, but are not limited to:

• • Preparation of annual proficiency reports.
  • OPPE/FPPE completion and review, per policy.
  • PACT/EPRP/SAIL/other data review and management.
  • Leave and timecard management and administration.
  • Clinic profile management.
  • Collaboration with the patient advocates to address and resolve inquiries/complaints.
  • Preparation of official correspondence for Congressional/VISN/VACO inquiries.
  • Recruitment/retention of Primary Care providers.
  • Disciplinary action, as required.
  • Collaboration with HAS, Nursing and other PACT leadership in Primary Care to effect clinical operations.
  • Oversight of PACT implementation, in collaboration with HAS, Nursing leadership and other PACT disciplines.
  • Responsible for continuous improvement projects within Primary Care.
  • Responsible for Primary Care staff engagement and development.
  • Functioning within his/her assigned scope of Primary Care at the Lake Nona VA Medical Center.

• Provides accurate and reliable administrative functions for the unit. Demonstrates excellent communication skills. Works and communicates effectively with managers, supervisors, team members, coworkers, partners, and visitors to achieve goals. Prioritizes work assignments and deals with unforeseen interruptions.
• Serves as a contact and advisor on matters relating to human resources, administration and timekeeping for the unit. Serves as a timekeeper and tracks payroll. Assists with human resources tasks associated with the unit.
• Prepares formal and informal correspondence. Skilled in typing, word processing, email, spreadsheets, managing database, and travel programs.
• Reconciles and reallocate funds, completes and tracks credit card purchases and property.
• Serves as advisor on procedures for procurement, tracks unit acquisitions and prepares purchase requests.

• Provides accurate and reliable administrative functions for the unit. Demonstrates excellent communication skills. Works and communicates effectively with managers, supervisors, team members, coworkers, partners, and visitors to achieve goals. Prioritizes work assignments and deals with unforeseen interruptions.
• Serves as a contact and advisor on matters relating to human resources, administration and timekeeping for the unit. Serves as a timekeeper and tracks payroll. Assists with human resources tasks associated with the unit.
• Prepares formal and informal correspondence. Skilled in typing, word processing, email, spreadsheets, managing database, and travel programs.
• Reconciles and reallocate funds, completes and tracks credit card purchases and property.
• Serves as advisor on procedures for procurement, tracks unit acquisitions and prepares purchase requests.

• Directs an intricate program of archeological and other cultural resources activities that involve sensitive and complex issues that may impact a wide variety of park issues.
• Serves as an advisor to park management on cultural resources. Identifies, evaluates, and monitors cultural resources; identifies potential threats; and makes recommendations to management regarding status and mitigation of impacts (present and future).
• Represents the superintendent when working with others on archeological matters. Develops and maintains liaisons and effective working relations with related groups and individuals, agencies, and the public. Attends management and professional conferences and other events for
• Responsible for, or makes significant contributions to, the resources management plan, interpretive prospectus, and spin-off documents such as specific plans, action plans, revisions, and fiscal and budget documents
• Carries out program management duties by developing work plans and schedules, scopes of work, cost estimates, and proposals and/or grants to justify funding requests and accomplish goals. May administer and track project funds and prepare accomplishment reports, as needed.

The primary purpose of the position is the operation and maintenance of drinking water and wastewater systems throughout the park.

• Provide secondary treatment of wastewater in accordance with Federal, state, and/or local regulations, as well as Departmental and Bureau level policy.
• Assists in the operation of the Membrane Bioreactor wastewater treatment plant with disinfection by liquid chlorination.
• Required to keep accurate logs on the various phases of operation, plant condition(s), and laboratory test results.
• Collect water samples and conduct extensive testing to determine such things as particulates, acidity, or alkalinity, chloring residual, biochemical oxygen demand, suspended and dissolved solids, and dissolved oxygen.
• Incumbent must determine seriousness when issues arise and decide whether to shut down the plant until repairs can be made.
• Perform routine operator maintenance and determines what repairs are required through consultation, who to notify to get repairs accomplished, etc.
• Follow scheduled daily, weekly, and monthly inspections and routine servicing of mechanical equipment such as valves, compressors, motors, centrifugal, macerator, and air lift pumps, automatic controls such as electrical relays, time delay switches, and pump start-stop switches.

• Participate with the District Manager and Deputy District Managers in the formulation of operational policies, procedures and programs including long-range goals and priorities for program activities within the assigned area.
• On an ongoing basis, determine the adequacy and accessibility of resources and information to enable subordinates to function together as part of a cohesive food safety team.
• Adjust work activities and schedules based on changing priorities.
• Oversee and coordinate review, implementation, and ongoing assessment of inspection and enforcement activities at meat, poultry, and egg products establishments in a defined geographic area.
• Identify public health or food safety issues, and direct activities of front line personnel to conduct inquiries or assessments, document findings, and take or recommend appropriate action.
• Supervise and coordinate the work activities of individuals or cross-functional teams of FSIS Food Inspectors, Consumer Safety Inspectors, Veterinary Medical Officers, and Consumer Safety Officers in an assigned area.
• Manage the workforce, conduct performance reviews, develop and mentor your team members, and address employee and labor relations issues.
• Provide leadership to employees relative to long and short-term tasks, duties and responsibilities.
• Utilize Agency information systems, reports, and analytical tools to oversee plant's compliance with HACCP and other regulatory requirements, and to ensure that inspection resources are appropriately focused on food safety priorities.
• Ensure proper implementation and maintenance of Agency sampling initiatives within your assigned area of responsibility.
• You will also review and render decisions on plant management appeals of in-plant level decisions and actions.

Four positions are anticipated to be filled from this Job Opportunity Announcement:

• One position will be filled at the GS 05 grade level, with an annual salary range of $42,151 - $54,793 per year.
• One position will be filled at the GS 06 grade level, with an annual salary range of $46,987 - $61,085 per year.
• One position will be filled at the GS 07 grade level, with an annual salary range of $52,214 - $67,880 per year.
• One position will be filled at the GS 08 grade level, with an annual salary range of $57,824 - $75,170 per year.

• You will receive calls, greet visitors, and directs to staff members only those contacts needing their attention or action, taking care of routing matters, refers other inquiries to appropriate personnel.
• You will maintain files and records such as industrial hygiene survey files, equipment inventory files, department training files, and logs showing the status of recruiting actions and correspondence.
• You will manage the Industrial Hygiene Reference System, maintaining the reference library including occupational health compliance standards, Safety Data Sheets, industrial hygiene reference manuals, professional publications, command regulations.
• You will prepare in final form all types of documentation and forms incident to department administration and office management, preparing travel requests and all associated actions and documentation.
• You will monitor and report on the status and progress of work, checking on work in and reviewing completed work to see that the Industrial Hygiene Department Head’s instruction on work priorities, methods, deadlines and quality have been met.
• You will order supplies and equipment for the office, complete appropriate requisition forms, searching supply catalogs and references to obtain supply data such as stock number, nomenclature, unit of issue, and price.

This Food Service Worker position is located within the Nutrition & Food Service at the West Palm Beach VA Medical Center.

Major duties and responsibilities include but are not limited to:

• Sets up and breaks down assigned station with the correct supplies and food items;
• Portions food items into standard serving sizes using the proper utensils and specified dishware
• Selects and places correct items on patient trays
• Decides what food items to serve for the most common diets
• Identifies obvious discrepancies between the prescribed diets and the food items designated by the menu
• Sets up dining room tables for service, place food and beverages on tables, and replenish items as necessary;
• Delivers meal trays to the patients' bedsides; reporting the patients' comments and complaints to the supervisor or dietitian;
• Provides assistance to cooks in the food preparation area, such as weigh, measure and assemble ingredients according to standardized recipes;
• Prepares fresh fruit/cold salads/dressings/sandwich fillings and cold sandwiches and simple cold desserts;
• Reads and interprets regular or modified menus, individual diet cards, tray tickets or patient selections
• Performs heavy-duty cleaning tasks throughout the food service and related areas;
• Performing other duties as assigned.