Total 92 Customer Service job vacancies in Otisville, New York

• The responsibilities described are for the full performance level. At developmental grade levels, assignments will be of more limited scope performed with less independence, and limited complexity.
• Administratively support operations by developing, implementing, interpreting and advising on administrative function requirements.
• Review regulations or directives to ascertain impact on program areas. Prepare project papers and staff reports, compile and organize, deliver/present briefings to managers/supervisors regarding findings and recommendations.
• Conduct extensive research and analysis on administrative projects to gather and analyze relevant data, develop options, make recommendations, and provide comprehensive reports.
• Monitor administrative activities and prepares a variety of reports utilizing various automated systems.
• Analyze and evaluate effectiveness of complex and substantive management support and administrative systems, programs, and processes.
• Serve as a liaison and consultative link with the District Office and all Program Offices, internal and external customers, community and civic stakeholder representatives.
• Liaise in Human Resources, Budget and Finance, WebTA, Audit and Internal Control Programs, Facilities, Accountable Exit Control, New Employee Orientation Program, Travel, Property Coordination, and other duties as assigned.

• Serves as Army Community Service (ACS) Multi-Functional Specialist at the installation level.
• Provides comprehensive and responsive ACS services to the population to include client intake, information and referral, crisis intervention, life skills, and transition service.
• Provides individual and Family consultation services, education, referrals and followup.
• Designs, develops and manages a variety of educational forums and briefings.
• Identifies, advises and consults with leaders on positive sustainable efforts that foster an environment of trust and responsiveness to various organizational quality of life issues.
• Designs and establishes marketing and public relations strategies to ensure target populations are informed of available services and activities.

NOTE: This multi-discipline recruitment that will result in the hiring of one of the following disciplines: Nurse Practitioner or Physician Assistant

All Nurse Practitioner applicants should apply to posting: CBTD-12612122-25-LD

VA offers a comprehensive total rewards package.

The duties of the Physician Assistant include, but are not limited to:

• Independently manages a panel of patients with acute and chronic health conditions with an emphasis on health promotion and disease prevention using evidence-based practice.
• Collaborates with patients, families, and the health care team to develop and implement treatment plans and evaluate health outcomes.
• Demonstrates critical thinking in assessing and managing complex clinical situations.
• Working collaboratively with other PACT and HBPC members.
• Participates effectively in team meetings and treatment planning conferences and collaborates with IDT members in a manner that enhances coordination of comprehensive Veteran-centered care.
• Assist as requested with clinical procedures.
• Act as the focal point of the designated outpatient clinic by being the contact person for all other consultant-specialty services regarding patient care.
• Initiate effective actions in emergencies.
• Manage prescriptions for assigned patients.
• Work effectively and make appropriate requests for assistance from collaborating physician as appropriate.
• Perform appropriate evaluations, diagnosis, and treatment of patients within HBPC.
• Orders diagnostic tests and discriminates between normal/abnormal findings and makes appropriate treatment decisions based on available information.
• Responsible for timely completion of all clinical charting and documentation required by the medical Center or healthcare system, as appropriate.
• Involved in performance improvement and quality assurance initiatives.
• Should be a forward-thinking provider who embraces Veteran-centered geriatrics, palliative, and hospice care delivery.
• Initiates referrals and consults to specialty services.
• Provides education to patients and their families. Assesses and adjusts the plan of care as needed to achieve optimal patient outcomes.
• Exemplifies the ICARE core values of-Integrity, Commitment, Advocacy, Respect, and Excellence.

• This position is a Bargaining Unit position.
• Current and former Federal employees must submit copies of their most recent SF-50 (Notice of Personnel Action). The SF-50 must identify the position title, series, grade, step, tenure and type of service (Competitive or Excepted). In some cases, more than one SF-50 may be required to show a higher grade previously held.
• This position is in the Excepted Service.
• The salary is based on the grade and step approved for the selected candidate.

• Receives patients and visitors as a receptionist for the Ambulatory Care Department
• Answers questions and directs outpatient visitors to appropriate clinical locations
• Maintains the appointment system using automated systems
• Maintain Medical Records, keep current by updating addresses, location of resident and telephone numbers when indicated
• Maintains and adheres to confidentiality of Medical Records and communication with patient in accordance with the Privacy Act, HIPAA, and IHS Standards.
• Receives and direct calls to appropriate personnel of the Ambulatory Care department
• Maintains cleanliness of the reception are and the Unit in general
• Types, copies and distribute unit correspondence and memos.

This is a bargaining unit position. This position is represented by AFGE. Please note that as provided for in the AFGE/VA Master Agreement the FIRST area of consideration for this position will be permanent employees of the local facility in which this position is being filled, the SECOND area of consideration will be employees at other VA facilities, and the THIRD area of consideration will be all other eligibles.

Provides specialized and general clerical assistance to the office of the Long Island National Cemetery. Performs general clerical support in office with copying, filing, storing stock items. Assignments can vary involving routine and non-routine office functions such as preparing documents and correspondence, sorting, copying, and filing. Prepares reports for Cemetery Administrators use. Serves as purchase card holder and time keeper. Represents the Long Island National Cemetery meeting funeral directors, families and honor guard members who are attending committal services or burials at the Cemetery. Provides information to bereaved family members concerning gravesite and marker information. Retrieves gravesite information from the KIOSK or BOSS (electronic burial register) in assisting families locating loved ones' gravesites. Duties may include but are not limited to: maintaining control of traffic to the cemetery, directing funeral corteges so as to keep all family members together, accompanying families to committal shelters and gravesites, providing veteran burial benefit information to family members and visitors, answering general questions of family and visitors, assisting visitors and family members locating gravesites.

Performs public outreach as needed.

This is a term appointment not to exceed 13 Months. Term appointments are non-status, nonpermanent appointments of limited duration of more than 1 year, but not more than 4 years and are subject to a 1 year trial period. Should the need warrant, term appointments may be extended without further competition up to a maximum of the 4 year limitation. The appointment to a term position does not confer eligibility for promotion, reassignment, or transfer to other positions or the ability to be non-competitively converted to permanent employment.

Work schedule: Required to work Monday through Friday, 8:00 am to 4:30 pm. May include occasional weekends. Due to the mission of the National Cemetery, the cemetery cannot be closed for more than 2 consecutive days at any given time. Additionally, when a Federal holiday falls on a Monday or Friday, staff may be required to work on that holiday or a Saturday. All staff is required to work Memorial Day and Veteran's Day each year. Staff will be required to work overtime, weekends and holidays when necessary to meet the needs of the cemetery. Occasionally staff may be called back to the facility to perform emergency overtime work.
Compressed/Flexible Schedule: Not Available
Telework: Not Available
Remote/Virtual: This is not a virtual or remote position.

Position Description Title/PD#: Program Support Assistant (OA) (TERM)/PD13625A
The full performance level of this position is GS - 07.

Relocation Expenses: Not Authorized
Relocation/Recruitment Incentives: Not Authorized
Financial Disclosure Report: Not Required

• Assists the Service Owned Items in DLA Custody Program Management Office (SOIDC PMO) to communicate the program vision and desired outcome in terms of strategic goals in support of audit initiatives.
• Assists with analyzing deviations and problems and develops solutions to ensure commitments are met.
• Provides program leadership to ensure commitments to and from various stakeholders is met and execution targets are achieved.
• Resolves conflicts between and among stakeholders with competing agendas and interests, while maintaining cohesiveness in program effort and direction.
• Reviews and approves or recommends approval of schedules, and contractor support oversight and management
• Serves as an authoritative source for decisions and guidance dealing with compromises and changes in program philosophy.

• Conduct experiments on crop plants and collect different tissues for sequencing and other molecular analysis.
• Perform a variety of molecular techniques including nucleic acid (DNA/RNA) extraction and quantification, primer designing, and quantitative PCR analysis.
• Maintain, calibrate, and modify equipment for test and evaluation procedures.
• Tabulate, statistically analyze, and summarize data using software packages including R programming.

NOTE: This is a multi-discipline recruitment that will result in the hiring of one of the following disciplines: Nurse Practitioner or Physician Assistant

All Physician Assistant applicants should apply to posting: CBTD-12612125-25-TLW

This Nurse Practitioner position is located in Home Based Primary Care at the VA Manchester location. This position is full-time at 40 hours per week.

Included but not limited to:

• Independently manages a panel of patients with acute and chronic health conditions with an emphasis on health promotion and disease prevention using evidence-based practice.
• Collaborates with patients, families, and the health care team to develop and implement treatment plans and evaluate health outcomes.
• Demonstrates critical thinking in assessing and managing complex clinical situations.
• Working collaboratively with other PACT and HBPC members.
• Participates effectively in team meetings and treatment planning conferences and collaborates with IDT members in a manner that enhances coordination of comprehensive Veteran-centered care.
• Assist as requested with clinical procedures.
• Act as the focal point of the designated outpatient clinic by being the contact person for all other consultant-specialty services regarding patient care.
• Initiate effective actions in emergencies.
• Manage prescriptions for assigned patients.
• Work effectively and make appropriate requests for assistance from collaborating physician as appropriate.
• Perform appropriate evaluations, diagnosis, and treatment of patients within HBPC.
• Orders diagnostic tests and discriminates between normal/abnormal findings and makes appropriate treatment decisions based on available information.
• Responsible for timely completion of all clinical charting and documentation required by the medical Center or healthcare system, as appropriate.
• Involved in performance improvement and quality assurance initiatives.
• Should be a forward-thinking provider who embraces Veteran-centered geriatrics, palliative, and hospice care delivery.
• Initiates referrals and consults to specialty services.
• Provides education to patients and their families. Assesses and adjusts the plan of care as needed to achieve optimal patient outcomes.
• Exemplifies the ICARE core values of-Integrity, Commitment, Advocacy, Respect, and Excellence.

• This is a Bargaining Unit Position
• This position is in the Excepted Service
• This position is covered by a special rate.
• Current and former Federal employees must submit copies of their most recent SF-50, (Notice of Personnel Action). The SF-50 must identify the position title, series, grade, step, tenure and type of service (Competitive or Excepted). In some cases, more than one SF-50 may be required to show a higher grade previously held.

• Serves as the commanders' focal point, applying Air Force and service equivalent military rated aviator experience to oversee, organize, manage, and determine policies, directives, programs, doctrine, and procedures for the establishment and maintenance of advanced projects for the USAF, COCOM, or MAJCOM operations at the Distributed Mission Operations Center (DMOC).
• Responsible for providing operational guidance and direction to staff and participating personnel on exercise planning, conduct, results reporting, special methodologies, and capability assessments.
• Improves advanced programs and organizational direction and focus through using specialized planning tools and techniques to direct and manage all areas of operations.
• Incumbent serves as the AP Operations Research point of contact for high priority, large-scale unilateral Air Force and Joint Service exercises, experiments, tests, evaluations, and studies assigned.
• Oversees contractors supporting CAF DMO and 705 CTS/DMOC exercise planning to Joint and Service Level exercises.

AREA OF CONSIDERATION: Local Commuting Area - Management has determined in advance that there are sufficient number of applicants in the local area.

• Contacts nursing personnel for diet listing that includes all pertinent information regarding patients' prescribed diet, admission, discharge, hold meals, etc.
• Assembles and dispenses assigned items (condiments, salads, desserts, etc.) on patients' tray for regular and modified diets.
• Makes final assembly of trays, serving hot and cold food from carts.
• Sets up, loads and transports food carts to wards.
• Take nourishment inventories, replace expired bulk items, and label and distribute individual nourishments to appropriate patients or nursing stations.
• Maintains kitchen and work area in a clean and order condition. Applies special sanitary techniques in the work area.
• Occasionally serves as relief cook with detailed instructions regarding all activities.

Total Compensation Package - Check out IHS's outstanding total compensation package for this job: Total Compensation | Pay (ihs.gov)

• Functions as the Supervisory Nurse with responsibility for nursing services and nursing care on the Pediatrics Inpatient Department. Includes compliance with standards of care, patient safety, and compliance with other applicable standards. This plan includes a complete staffing plan, which is evaluated and revisions made as necessary. Plans the work for the unit; work schedules; ensures adequate nursing coverage for safe and effective patient care.
• Evaluates daily operations and services provided to assure efficient use of resources, including patient flow/process, work flow/process, productivity, and take appropriate corrective and evaluation action as needed. Prepares workload and production reports. Provides supervision to subordinate employees, including counseling, disciplinary action, corrective action, evaluation, and overall management of each unit employee. Assures orientation, training and development of each employee. Monitors, evaluates, and corrects employee performance. Conducts monthly meetings with unit staff. Participates in the hiring process.
• Effectively coordinates and supervises services to ensure delivery of quality patient care within the allocated areas of responsibility. Ensure policies and procedures, national nursing standards, The Joint Commission, federal guidelines and appropriate protocols are followed. Utilizes the Unified Financial Management System (UFMS) for ordering supplies and equipment, and for contract nursing.
• Performs the full range of patient care duties and assesses medical legal implication for performing practice and activities related to age-appropriate care.

Financial Controller
Local Authority York
Monday to Friday 08:30-17:00
3 Month Contract - Potential for Extension
York or North Allerton Based
Hybrid working 2/3 Days required in the office
£250 - £300pd Dependent on Experience

Job Purpose

As the Financial Controller you will work closely with the Director of Resources, initially leading on the finance aspects of a major long- term project to bring together the organisation's finance and information systems and processes, as well as taking ownership of the day to day provision of financial management advice and support to internal clients and key stakeholders now and into the future. Your role will ensure that the organisation develops and maintains best in class financial and performance systems and reporting and complies with all relevant financial reporting and regulatory requirements.

Main responsibilities

Lead provision of financial management advice and support to internal clients and stakeholders, including:

• Financial planning and budgeting
• Financial management and reporting
• Final Accounts
• Project support - including investment appraisals and financial modelling and savings tracking,
• Value for money reviews
• Benchmarking
• Service specific returns
• Financial horizon scanning
• Provide support including financial advice analysis and modelling in support of investment appraisal and business case development.
• Monitor and develop key financial controls.
• Own and develop key operational performance management processes, reporting and information systems in relation the organisation's portfolio of programme and project delivery.
• Advise the Director of Resources and Leadership on relevant changing legislation, professional standards, and their implementation.
• Work with the Director of Resources, to identify and take all opportunities to drive savings and efficiencies.
• Develop, support, and promote a strong results-driven` and customer focused performance culture ensuring the provision of cost-effective, efficient, value-added services in line with identified needs.

Requirements for the role

• A CCAB or equivalent accountancy qualification
• Demonstrable management or leadership experience in a relevant role.
• Experience of leading budgeting cycles.
• Strong technical accounting skills including experience of consolidation or business combination.
• Experience of working successfully with partners, both internal and external to achieve common goals.
• You commission financial systems and work alongside other system stakeholders to ensure the organisation joins up its business intelligence.
• You have experience of a range of techniques to make improvements to services and drive forward performance.
• You have personally led improvement of services and delivered significant benefits and improved outcomes for the organisation.
• Experience of working in local government and knowledge of the CIPFA's Code of Practice

Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.

If this role is of interest, please just respond to this advert with an up to date copy of your CV or call Jake on 01772 208969

Patient Service Associates (PSA) provide frontline counter services to patients. PSA is to assist patients by checking patient’s service/order requirement, managing patient queues, handle basic enquiries (e.g. appointment booking) and to provide administrative support to medical technologists and radiographers.

Job Responsibilities:

• Responsible for reception of all appointment and walk-in patients at the Diagnostics counters
• Ensure 2 patients’ identifiers (NRIC & Name) are verified for all patients when handling patient registration electronically (i.e. EPIC, LIS, RIS, POS, BSS.) and verifying tests ordered by doctors.
• Accurate appointment scheduling / booking and registration for eligible mammogram patients via Breast Screen Singapore (BSS) portal
• Registration of mammogram patients are done accurately via BSS portal, including updating of patient particulars such as mailing address and contact number.
• Relevant instructions are communicated effectively to patients prior to their procedures/tests, chaperon patients to changing or counselling room where applicable.
• Handle enquiries and provide prompt and courteous service delivery to internal and external customers.
• Responsible for payment collection when assigned to cashier duties and ensure tally of end-of day sales with cash settlement and other transaction records.
• Ensure Medisave Authorization Forms (MAF) are filled in accurately with patients’ endorsement and approval, and all Medisave transactions are captured accurately in EASIPOS
• Accurate application of promotions and discount vouchers appropriately and to validate its utilization via EASIPOS
• Support administrative function to centre in-charge including but not limited to dispatching of lab and x-ray reports, proper record and documentation of courier services.
• Performing duties as assigned by reporting officer
• Meet customer service and quality KPI as determined by department
• Follow up and support reporting officer in handling patient relation issues
• Adhere to policy and standard operating procedure
• Accurate and meticulous in performing cashiering duty when assigned

Job Requirements:

• GCE “A”/ “O”/ “N” levels or Higher / NITEC qualification
• Service-oriented and patient-focused
• Proactive and resilient with the ability to work independently and in a team
• Ability to multi-task and work in a fast-paced environment
• Good writing, interpersonal and communication skills
• Aspire for service excellence and process improvements

Additional Information:

Working Hours : 42 hours/week (5.5 days work-week)

Working Location : NUHS Diagnostics Clinics (within National University Polyclinics at the Western region of Singapore)

PLEASE APPLY HERE ONLY - https://jobs.sap.com/job-invite/409693/

ABOUT SAP

As the market leader in enterprise application software, SAP empowers companies of all sizes and industries to innovate through simplification. From back office to boardroom, warehouse to storefront, on-premise to cloud, and desktop to mobile, SAP enables people and organizations to collaborate more effectively and leverage insights to stay competitive. SAP’s applications and services help customers operate profitably, adapt continuously, and grow sustainably.

PROGRAM DESCRIPTION

Within the Customer Services and Delivery (CS&D) board area, the mission of SAP Enterprise Cloud Services is to shape the future of SAP by providing a comprehensive, end-to-end managed services experience that supports customers throughout their cloud transformation journey. Our goal is to offer a range of cloud deployment options, leveraging SAP’s infrastructure, partner infrastructures, and public cloud platforms.

THE ROLE

The Technical Service Manager (TSM) plays a critical role within the SAP Enterprise Cloud Services - APJ & GCR organization as a trusted advisor, responsible for safeguarding and optimizing customers' investments in SAP Enterprise Cloud Services. As the primary point of contact for customers in technical discussions and escalations, the TSM is tasked with developing a deep understanding of each customer’s landscape, advising on technical requirements, and addressing complex challenges throughout the customer lifecycle. This role also involves close collaboration with Customer Delivery Managers and internal delivery teams to ensure customer satisfaction through the delivery of high-quality services.

ROLE REQUIREMENTS

Key Responsibilities

• Serve as the primary technical contact for SAP Enterprise Cloud Services customers, offering guidance and support across their lifecycle.
• Gain a deep understanding of customer goals and challenges to offer tailored solutions and recommendations.
• Manage and resolve escalations related to SAP Enterprise Cloud Services customer landscapes.
• Advocate for value-added services within the SAP Enterprise Cloud Services portfolio to meet customer needs.
• Collaborate with SAP Enterprise Cloud Services delivery units to establish long-term service plans and account visions.
• Participate in on-site customer visits when necessary and support customers’ Intelligent Enterprise transformation as a technical consultant.

Education, Skills, and Competencies

• Bachelor’s degree in Computer Science, Engineering, or Information Management (or equivalent experience).
• Solid expertise and in SAP technologies (SAP certification preferred).
• Strong focus on customer service and communication, with the ability to explain technical details to non-technical audiences effectively.
• Analytical and solution-focused mindset with excellent English communication and presentation skills.
• Proven skills in managing customer escalations, process improvements, and key relationships.
• Working knowledge of hyperscalers, multi-cloud integrations, networking, and virtualization technologies (e.g., load balancers, VMs).
• Ability to perform under pressure and consistently deliver value to customers and the organization
• Experience working with international and cross-cultural teams for seamless project execution.

Work Experience

• 9+ years of SAP technology (BASIS) experience in the IT industry.
• 5+ years of customer-facing experience, with demonstrated skills in de-escalation, conflict resolution, and executive-level relationship management.
• Proven technical project management skills to handle complex customer projects efficiently and resolve issues effectively.

#SAPECS #ECS #SAPTechnicalConsultant #SAPBasisCareers

WHY JOIN US

This is an exciting opportunity to join SAP’s dynamic, international team and make a significant impact on the future of cloud services. If you're passionate about driving customer success, thrive in a fast-paced environment, and have a deep technical expertise, you will find immense satisfaction in this role. Join us and contribute to helping customers navigate their cloud transformation journeys while advancing SAP’s cloud capabilities.

If this sounds like the perfect fit for you, we look forward to hearing from you!

LOCATION

Singapore

EXPECTED TRAVEL

Expected travel requirement is 10%

SAP'S DIVERSITY COMMITMENT

At SAP, we believe that innovation thrives through the development of a diverse workforce. We celebrate and appreciate the unique competencies that each individual brings to the company.