Total 335 Customer Service job vacancies in Oxford, OX2 7BY

MAIN PURPOSE OF THE POST: Kindly refer to attached job description and person specification forDetailed job description and main responsibilities

We are keen to recruit an enthusiastic, flexible and self-motivated person to join our friendly team of staff. As a Laboratory Support Worker, you will play a key role in helping to deliver and develop our comprehensive, clinical immunology service.

MAIN PURPOSE OF THE POST
• The post-holder will assist in the provision of an efficient and smooth running service within the Department by following the departmental SOP (Standard Operating Procedures) and protocols throughout all sections of the department.
• The post-holder will be mainly involved in the reception and sorting of specimens, routine processing of specimens and associated tasks, input of patient information onto the laboratory computer, disposal of infected material and preparation of reagents.
• A flexible approach to the hours of employment is required, according to the individual contract.
• Band 3 Laboratory Support Workers will have had previous experience of working in an NHS diagnostic laboratory.

You will support Healthcare Scientific staff by maintaining analytical equipment, producing chemical reagents and preparing biological specimens for analysis. You will help to meet quality standards necessary for accreditation, and ensure that protocols are followed in a way that maintains Health, Safety and Information Security for individuals, the Department and the Trust.

You will have a positive, professional approach to patient care and be keen to work as part of a busy, highly skilled team. Previous experience within a diagnostic laboratory is essential for this post.

You will be expected to actively participate in the training and development of technical, medical and support staff, as well as to be pro-active in your own continued development. As one of the largest Immunology laboratories in the UK we offer great opportunities for career development in a highly progressive working environment.

Candidates selected for interview will be contacted via the e-recruitment system; therefore you should check your emails regularly including junk mail folders in web-based email products.

Please ensure you read the job description and person specification attached, and that your statement in support reflects this as your application will be judged against these criteria.

Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. Find out more here www.ouh.nhs.uk

The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury. Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family.

Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.

MAIN PURPOSE OF THE POST:

Kindly refer to attached job description and person specification for Detailed job description and main responsibilities



This advert closes on Thursday 21 Nov 2024

Proud member of the Disability Confident employer scheme

A fantastic opportunity for a Night Receptionist to join our team in voco Oxford Thames on a Full-Time contract!

The shifts are from 22.45 to 07.00 / You will earn £13.00 per hour – equal to £27,040.00 salary.

At voco, everyone’s a host and ready to provide our guests with the relaxed but attentive stay that they desire. We are reliably different, a trusted name offering an informal, non-pretentious stay that leaves our guests with a lasting impression. With a focus on our environment, you will be greeted by environmentally conscious innovations from start to finish.

Close to the heart of Oxford, on the banks of the river Thames, lies voco Oxford Thames hotel.

With a history dating back to the Middle Ages, the hotel’s surroundings have an intriguing story to tell.

voco Oxford Thames combines its medieval character with 21st-century style to create a unique setting for memorable meetings, conferences, and weddings alike.

Dining at the voco Oxford Thames is a relaxed affair; discover British classics in the restaurant, enjoy pub favourites in the bar, or take afternoon tea either in the conservatory or out on the terrace..

Check out our Instagram page @vocooxfordthames

As a Night Receptionist, you will play a vital part in delivering a superior guest experience. We take pride in the fact that we are experts in what we do and love to demonstrate this expertise to our guests with a sense of flair.

To succeed as a Night Receptionist, you will need:

• To be passionate about delivering great service and be guest focused
• Part of the role is to serve alcohol to guests as required
• Previous experience in Receptionist, Guest Relations, Concierge
• Experience with handling guests queries and complaints
• Experience using Opera PMS is a huge advantage
• To be willing to learn new things and work as part of a wide hotel team

Our Night Receptionists enjoy a range of benefits including:

• Becoming part of the IHG Hotels & Resorts family, one of the world’s leading hotel companies - which means global opportunities
• Extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a cause of your choice
• Taxi subsidy for shifts starting/ending between 23:00-06:00
• Subsidised childcare support
• Meals whilst on duty
• 28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (Pro Rated)
• We provide every employee company sick pay and life insurance
• Amazing discounts for our hotels and restaurants around the world
• Discounts from over 15,000 stores – all the way from retail to cinema
• Don’t forget, bring your friends, and take part in our generous ‘Refer a Friend’ programme!

If you are someone who wants to join a company which favours laid-back but attentive connections with a focus on the environment, apply today to join our team as a Night Receptionist!

You must meet the legal requirements to work in the UK.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

Join voco™ hotels where every hotel has its unique charm, and our thoughtful hosts create a home away from home. Step by step, we're on a journey towards a sustainable future, treating the planet the same way we do our guests. Seeking individuals with as much character as our vibrant hotels. If you thrive on genuine hospitality, your place is with us at voco™ hotels

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

This is an exciting full-time opportunity for an experienced IT professional to play a crucial role in the delivery of technical IT support at St Edward’s.

As a Senior IT User Support Officer, you will be responsible for overseeing the 1st line IT support staff and ensuring that the highest levels of customer service and communication are maintained. The role is also responsible for providing second line and desk side support.

You will also be responsible for:

· Managing logistics, prepping and deploying devices for exams

· Ensuring exams requiring IT services are appropriately supported

· Managing boarding house e-boards, 8×8 cloud phones and our e-stream video library

· Assisting with network troubleshooting and projects

· Assisting users remotely or in person, providing effective desktop and second line support

· Monitoring the helpdesk system to ensure that calls are appropriately recorded and escalated as required

· Maintaining the IT department’s intranet pages

· Managing the client (desktop, laptop and tablet etc) operating system

About you

We are looking for a dynamic and innovative individual with previous experience of working in a similar role.

You will possess an understanding of IT systems infrastructure and general user applications, client systems configuration and printer hardware and support.

Working knowledge of SCCM and Active Directory (Premise and Azure) is essential, along with an understanding of MS Office 365 and Windows 10 or later operation systems.

In return, St. Edward’s can offer a variety of benefits including:

· Managing logistics, prepping and deploying devices for exams

· Ensuring exams requiring IT services are appropriately supported

· Managing boarding house e-boards, 8×8 cloud phones and our e-stream video library

· Assisting with network troubleshooting and projects

· Assisting users remotely or in person, providing effective desktop and second line support

· Monitoring the helpdesk system to ensure that calls are appropriately recorded and escalated as required

· Maintaining the IT department’s intranet pages

· Managing the client (desktop, laptop and tablet etc) operating system

Community Relations Manager

Farmoor Oxford

£35,000 - £40,000 / OTE of £49,200

Are you Looking for a sales role with a challenger brand who are making a difference to people’s lives?

At Oaken Holt Estate, we offer more than just a job – we offer the chance to make a real difference in people’s lives while growing your career in an exciting, rewarding industry. Our care home is renowned for providing exceptional service, compassionate care, and an unbeatable community feel.

We’re seeking an energetic sales professional who aligns with our vision and is passionate about guiding families to the ideal care solutions for their loved ones. We need a motivated, people-centric expert to drive growth and showcase our premium care home services.

Following great achievements in our current sales team we are heading into an exciting new stage of growth and development. We are going from strength to strength having already been awarded the prestigious accolade Care Group of the Year in our first year this is an opportunity not to be missed if you see yourself as part of an award-winning, forward-thinking team.

You will be met with a supportive team of high impact sales experts, strategic thinkers, and client focused individuals. If you possess a passion for delivering excellent customer experiences, the drive for delivering results, a creative mindset and enthusiasm for the sales landscape, we want to connect with you! Your unique skills and talents could be the catalyst for our continued success – come and join our winning team, collaborate with us to shape the future of our industry, and become an integral part of our success story.

At Aria Care, we support an environment for excellence, transparency, and quality care, nurturing our colleagues to be the best version of themselves, providing you with the tools, opportunities and support to expand your professional and personal skills.

We offer flexible contracts, competitive rates of pay and the opportunity to join us on a fantastic journey doing what we do best – ‘Care From The Heart’.

Are you ready to make a difference?

Communication To consistently deploy effective communication and engagement skills enabling effective working relationships with all members of the multi-professional team. To effectively communicate with patients and their carers/family members, including the sensitive management of complex or contentious issues. To overcome barriers to effective communication, such as those caused by pathological impairment or language differences, by deploying effective mitigating strategies. To engage and build relationships with external agencies and providers to enhance patient care continuity and outcomes. To be able to motivate and positively influence others through effective verbal and non-verbal communication skills. Be able to write complex reports accurately describing patients clinical status and ensuring that the information provided aids effective continuing care and clinical management. Clinical To enact the professional and legal responsibilities for all aspects of the post-holders own clinical practice. To carry out comprehensive assessments following hospital admission, including those with complex presentations, and form treatment and rehabilitation plans in partnership with the patient and their carers/family. To interpret and analyse multiple sources of clinical information to form accurate physiotherapy diagnoses in acute neurological care; drawing on guidance from senior physiotherapists when required. To formulate and deliver comprehensive treatment, rehabilitation, and discharge plans, based on clinical skills, evidence-based practice, and patient preferences. To evaluate patient progress against agreed treatment goals and be able to modify plans accordingly. To determine a patients mental capacity to understand and to gain informed consent for treatment. To work within a legal framework with patients who lack the capacity to consent and are deprived of their liberty. To co-ordinate intervention where there is a need to collaborate across multiple disciplines. To maintain accurate written records using an electronic patient record system and maintain fidelity to professional standards. To determine and mitigate for risk of patient and staff harm using the agreed risk assessment frameworks and the Trusts manual handling policy. To demonstrate physical ability to carry out physiotherapy assessment and interventions including manual therapy techniques and therapeutic handling. To demonstrate highly developed dexterity, co-ordination and palpatory skills for assessment and therapeutic treatment and handling of patients. To represent physiotherapy and/or individual patients at multi-disciplinary team meetings, to ensure delivery of co-ordinated care. To be an integral part of the teams extended hours and seven-day service provision. Leadership and management To be responsible for the competent use and maintenance of rehabilitation equipment and support others in the effective and safe use of this equipment. To assist in the supervision, teaching and appraisal of junior staff, students, and assistants. To undertake delegated tasks and roles from the team lead and be able to deputise for them on occasions. To effectively plan and organise own time, patient caseload, meetings, training and be able to adjust plans as required according to staffing levels and unpredictable factors. To assist in the planning of junior staff, students and assistant timetables and deputise for senior staff in organisational duties. Education and training To organise and contribute to the teams training and post-registration education programme. To contribute to the education of multidisciplinary groups, patients, families, and carers as appropriate. To be responsible for individual undergraduate student physiotherapists supervision and practice-based learning. To adopt a proactive approach in learning from others within, and outside of the physiotherapy profession. To be responsible for continuing professional development and maintain a portfolio record to evidence this. To maintain contemporary knowledge to apply and maintain best practice in the delivery of neurological rehabilitation and condition management. Research and development To actively participate in the departments quality improvement and clinical audit programme through the completion of authorised projects. To implement and maintain evidenced-based physiotherapy practice through continuing professional development. To ensure good working knowledge and application of national and local clinical standards. Effort To be able to undertake episodes of moderate physical effort for several short periods during a shift. To be able to effectively maintain concentration at work despite frequent interruptions and, at times, an unpredictable working pattern. To tolerate and manage frequent exposure to distressing or emotional circumstances and maintain a high level of professionalism. To tolerate and professionally manage frequent exposure to unpleasant working conditions, such as exposure to bodily fluids and offensive odours.

Scope of the role Provide exceptional patient care which is underpinned by evidence based practice and OUH values Work in partnership with the patients family and friends to be actively involved in the caring process on behalf of the patient Manage, direct and evaluate the nursing care for a defined caseload of patients Communicate effective information to patients/relatives/carers and all members of the multidisciplinary team Demonstrate high standards of nursing care, reflecting the beliefs about professional nursing practice and patient care commensurate with the Oxford Model for Exemplary Professional Nursing and Midwifery Practice Develop and maintain specialist knowledge of nursing practice relevant to the clinical area Undertake the responsibilities associated with being a mentor and preceptor reflecting the Oxford Model for Exemplary Professional Nursing and Midwifery Practice Demonstrably contribute towards the continuing development of professional nursing practice in the department Conduct oneself in a professional manner and be a role model to others at all times commensurate with the Code (NMC 2015) Work proactively to ensure every hospital visit meets the needs of the patient, ensuring effective communication with the patient/family and other agencies OVERALL OBJECTIVES Accept patient referrals to agreed criteria and be identified as the key worker for an agreed patient/client caseload. Provide advice, education and support to patients, their carers and other health care professionals. Contribute to the smooth running of the colorectal service. Work across departmental boundaries. Liaise with other hospital and community teams along an agreed pathway to support the delivery of patient and family centred seamless care. Contribute to the on going development of the colorectal service. Maintain and continually develop specialist knowledge of nursing practice KEY RESULT AREAS: Clinical Be a defined point of contact for patients/carers for defined episodes/pathways of care and provide clinical care, specialist nursing advice and psychological support. Be responsible for the assessment, planning, implementation and evaluation of patient care, demonstrating a collaborative approach through effective communication and decision making between the multi-professional team, patients and significant others. Work collaboratively and in partnership with other health care professionals, offering advice to colleagues. Identify and discuss patient needs with the team, patients, carers and the multi- disciplinary team. Be able to plan own workload and those of others as required. Assess health and psychological needs of individual patients and provide care to meet these needs, through a process of shared decision making. Communicate complex and sensitive information effectively to patients, carers and other staff, overcoming barriers to understanding and providing support during distressing or emotional events Maintain patient dignity and confidentiality at all times. Professional Practice Ensure clinical practice is evidence based or peer reviewed best practice Develop and maintain clinical skills and knowledge necessary to provide person centred, evidence based nursing care. As negotiated with Senior Specialist Nurses, set and maintain standards of practice, conduct and decision making. Be competent in the use of all relevant Trust information technology ( IT) systems including the use of electronic patient records, (EPR), email and associated professional media ensuring that data is entered in an accurate and timely fashion, in accordance with Trust policy and procedure. Engage in and promote a paper light approach to information management. Maintain the use of email and other modes of communication in order to keep abreast of information disseminated across the Trust. Demonstrate an awareness and understanding of Accountability, Responsibility and Duty of Care and work towards the provision of support and education for less experienced and non-registered staff on the implications for practice. Management and leadership Adhere to NMC Code of Conduct maintaining patient confidentiality at all times Promote effective interpersonal relationships with all members of the multi-professional team thereby ensuring a good team spirit and collaborative and person centred working practices. Be involved in developing standards of care, practice guidelines and where appropriate Care Pathways for the colorectal patient/client group. Be proactive in undertaking specific responsibilities as delegated by the senior specialist nurses. Contribute to the development and delivery of nurse led initiatives for the benefit of colorectal patients, in conjunction with medical and nursing/AHP colleagues. Demonstrate and share clinical practice developments to provide evidence based care and contribute o the service improvement in accordance with local policy initiatives. Contribute appropriately to clinical governance activities that relate to own area of practice and patient/client group. Demonstrate knowledge of budgetary restrictions and their implications. Education Be actively involved in the development, delivery and support of departmental education programmes. Maintain, advance and develop personal theoretical knowledge, high standards of clinical competence and professional development through self education and attendance at relevant courses of study. Create an environment that support and encourages personal and professional growth within the nursing team. Contribute to the development of specialist nursing knowledge and skills to enhance and extend the practice of other nurses and health care professionals within the service. Identify and address the educational needs of patients, families, carers and staff involved in the delivery of this service. Provide specialist nursing support, information and education for patients, families and carers who use the service. Contribute to the teaching and support of students from the multidisciplinary team within relevant educational programmes Organise and contribute to relevant educational programmes and in house study days. Develop and maintain a peer network of support, information and learning with other specialist practitioners at al local and national level. Maintain ones own professional portfolio and development in line with NMC . Participate in multidisciplinary education and training. Supervise, teach and support the nursing and non-nursing staff involved in direct patient care, ensuring they have the necessary knowledge and skills to undertake the planned care, within a conducive learning environment. Undertake all relevant Statutory and Mandatory (SM) training using the Trust E-Learning packages and study opportunities. Undertake the responsibilities of a mentor participating in induction and orientation programmes, guiding practice, assessing competence, enabling and supporting learning Improving Quality and Developing Practice Comply with post registration education and practice (Prep) requirements for NMC Revalidation or equivalent, identifying own learning needs and ensuring own professional development is maintained by keeping up to date with practice developments. Demonstrate a commitment to evidence based practice and clinical excellence. Using these skills works collegiately to promote innovation and work within the nursing team in the provision of an excellent standard of patient care in line with Oxford University Hospitals (OUH) values and The Oxford Model of Exemplary Nursing and Midwifery Practice. Develop and share own clinical knowledge with other members of the multi-disciplinary team and as relevant with practitioners locally. Act as a role model for the nursing team, promoting consistent professional and clinical excellence. Provide guidance for junior and less experienced staff to improve quality and develop practice. Engage in and promote Clinical Supervision in order to enhance ones own practice and that of others. Identify own development needs, aligning these to service requirements and personal aspirations. Proactively develop and improve on own practice through appraisal, the Trusts clinical development ladder and other available resources. Understand and contribute to the development, implementation, monitoring and evaluation of policies/protocols/guidelines relevant to the specialist area. Participate in the OUH culture of audit and research in practice. Keep up to date with professional issues that influence nursing practice relating to the area of clinical practice, management education and research. Promote and practice, evidence based nursing care, embracing new ideas and changes for the benefit of patient care. Openly question and challenge nursing practice in a constructive way so that standards of patient care are continually evaluated and improved.

As a member of the team in this enhanced role support and work closely with registered practitioners to deliver a high standard of care to patients, families and their carers in a safe and supportive environment without the need for direct supervision. To work as part of the wider team in developing and maintaining services provided to patients and contribute to the safe, efficient and smooth running of the ward/clinical area or department. This will be undertaken whilst maintaining the dignity and privacy of all patients and respect their right to confidentiality. To complete and maintain on an ongoing basis a generic and specific portfolio of clinical competencies and/or Care Certificate as required. To be motivated in order to review progress with Manager at regular intervals through the appraisal process. Understand own level of responsibility, scope of practice and accountability and at all times act within own capabilities.

We have an exciting opportunity for a Band 3 Senior Nursing Assistant to join our expanding team!

Wytham ward is a brand new elective surgical department based at the Churchill Hospital, covering three clinical specialties: Colorectal, Breast and Gynae-Oncology. This broad spectrum of patients provides you with the opportunity to build a wide range of skills and knowledge upon which to construct your health career, whilst working within a nationally recognised centre for management of complex colorectal diseases.

We are a diverse and motivated team seeking enthusiastic personalities and motivated new colleagues. As a senior nursing assistant, you will be expected to lead the nursing support team, training new starters and apprentices, supporting colleagues through their care certificate, and driving forward change and maintenance of ward standards.

Please feel free to come and visit the ward and look around by appointment.

Please contact the ward sister, Kathryn Paton, to arrange an informal visit on Tel 01865 235356.

Your duties will include caring for medical and surgical patients, helping them with their daily personal care needs, manual handling, and monitoring their clinical condition, working in close link with our registered nurses to ensure the delivery of top level care.

Benefitting from excellent staffing ratios, we are able to offer an extremely supportive environment, and I am passionate about building a strong team, with a focus upon your individual professional development and educational needs.

We utilise a self-rostering system to plan our shift patterns, giving you the flexibility and freedom to manage your own work-life balance!

In our recent Friends and Family survey, 100% of our patients reported that they would recommend our department; come and work with us as we deliver excellent care to our vulnerable and complex patients!

Oxford University Hospitals NHS Foundation Trustis one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research.The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community.

We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence.

These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via theOUH YouTube channel.

As a member of the team in this enhanced role support and work closely with registered practitioners to deliver a high standard of care to patients, families and their carers in a safe and supportive environment without the need for direct supervision.

To work as part of the wider team in developing and maintaining services provided to patients and contribute to the safe, efficient and smooth running of the ward/clinical area or department. This will be undertaken whilst maintaining the dignity and privacy of all patients and respect their right to confidentiality.

To complete and maintain on an ongoing basis a generic and specific portfolio of clinical competencies and/or Care Certificate as required.

To be motivated in order to review progress with Manager at regular intervals through the appraisal process. Understand own level of responsibility, scope of practice and accountability and at all times act within own capabilities.


This advert closes on Monday 25 Nov 2024

Proud member of the Disability Confident employer scheme

Job Advert

Background

At the core of RABI’s mission is the commitment to address the individual needs of farming people. We offer one-to-one, expert
support, advice and guidance, tailored to the individual circumstances of the farming person. An exciting opportunity has arisen
in our Service Delivery Team for a Campaign Co-ordinator who will be responsible for the administration and development of RABI’s
grant campaigns.




Key Purpose:

Contribute to the implementation and administration of RABI’s grant campaigns leading to a significant positive impact on the
delivery of these services.




Key Responsibilities:

* Process grant requests and ensure timely and accurate payments.
* Maintain accurate records and produce management information as required.
* Liaise with partners to ensure a seamless delivery of services.
* Support the Senior Service Delivery Co-ordinator in the development of systems for individual campaigns.
* Provide cross functional support across RABI departments during campaigns.
* In the absence of other co-ordinators, support the wider administrative duties of the Service Delivery Team.





This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments
at RABI.



Person Specification:



Essential

* Highly organised and efficient, with the ability to multitask and prioritise effectively.
* Exceptional attention to detail.
* A proactive problem solver.
* Excellent communication and collaboration skills, capable of naturing strong working relationship.
* Proficient in Microsoft Office (Excel, Word, Teams).
* Flexible, resilient and solution focussed working with sensitivity, integrity and without prejudice.



Desirable

* Experience of working in a grant making organisation.





RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity
and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual
orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be
justifiable. Our recruitment process strives to ensure that individuals are selected only based on their relevant skills,
experience, qualifications and abilities.

Service Care Solutions are the leading recruitment agency for the Probation service nationwide. We are currently recruiting for a Probation Service Officer in Oxford!

LOCATION: Oxford
HOURS: Full time
DURATION: On-going contract
PAY RATE: £18 - £20.07 PH (DoE)

Summary -

To assess and manage the risk posed by offenders to protect victims of crime and the general public by:

• Providing information and advice to criminal courts, other criminal justice agencies and partner organisations
• Supervising offenders subject to community orders and licenses and during custodial sentences
• Contributing to the management of risk.
• Working with other agencies and groups to prevent crime and meet the needs of victims and offenders

Responsibilities, Activities & Duties

• Provide professional advice and assessments to courts, the Parole Board, and criminal justice agencies.
• Manage offenders at all risk levels, including high-risk cases.
• Maintain accurate records and documentation within designated timelines.
• Collaborate with internal and external partners (courts, victim support, prisons, etc.) to optimise outcomes and manage risk.
• Participate in professional forums and provide guidance to colleagues and support staff.
• Conduct prison, home, and community visits as needed.
• Respond to risk escalations and develop risk management plans.
• Deliver or co-lead accredited interventions for offenders.

If you are interested in applying, please contact Oliver Jefferson on 01772 208962 or send your CV to oliver.jefferson@servicecare.org.uk

**We offer a £250 referral fee bonus for any Candidates you refer**

Your new company
This company provides world-class supply chain solutions and performance improvement technologies to a wide range of customers across multiple market sectors and globally leading industries.

Your new role
The successful candidate will aid the companies' efforts in playing a pivotal role in the logistics and supply chain industry. We are looking for a committed and proficient Network Engineer to join their team, playing a crucial role in maintaining the seamless operation of the companies' network infrastructure. The ideal candidate will provide technical support and initial troubleshooting for network issues, acting as the first point of contact for network-related incidents.
Responsibilities:

• Troubleshooting and managing network issues via helpdesk, adhering to SLAs.
• Log, track, and resolve incidents using a ticketing system; handle alerts from monitoring systems.
• Collaborate with team members and communicate with stakeholders to resolve issues and provide updates.
• Conduct monthly site audits and attend team meetings to ensure network integrity and performance.

What you'll need to succeed

• CCNA certification and proven network troubleshooting experience.
• Proficiency in firewalls, routing, switching, and wireless technologies.
• Preferred experience with Fortinet firewalls, Cisco/Aruba switching, and Cisco/FortiAP wireless systems.
• Ability to read logs and packet captures; review network infrastructure for end-of-life devices and expiring certificates.
• Familiarity with change management processes and strong communication skills.

What you'll get in return
- £30-£36k Salary.- Competitive Benefits Package.
- FTSE Company Experience

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

ABOUT THE ROLEAs a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. You'll assist with daily living, providing support and companionship and sharing great moments and memories too. It's a chance to bring your dedication and compassion to a fulfilling environment. Every day will be different, so you can expect to undertake work that's as varied as it is rewarding. As a Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring that each of our residents has one-to-one time. It's an opportunity to put your skills to meaningful use and develop your career. ABOUT YOUTo join us as a Care Assistant you'll need to have some experience of caring for older people, a can-do approach and excellent communication skills. Your empathy and warm-hearted approach will shine through, but above all, you'll have the compassion needed to deliver the highest standard of care and support for all our residents. In return we'll provide all the training you need to thrive. REWARDS PACKAGE In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all rolesAccess to wellbeing and support tools A range of retail discounts and savingsUnlimited referrals with our Refer a Friend' bonus schemeEmployee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

Group Learning Support is a large team of around 300+ staff, who all have an important role in supporting students who require additional educational support in collegeJob title: Student Support AssistantSalary: up to £13.02phContract type: FTC (until July 2025)Location: City of Oxford collegeBenefits: Term time only, Part time and Full-time opportunities available, Access to Learning Support Essentials training courseOur centres are open from 8.30am – 5pm Monday to Friday and therefore we expect our staff to be available to commit to these working hours over a minimum of 3 days per week.The Role: Student Support AssistantOur Student Support Assistants make a difference in the lives of our students with SEN by enabling them to reach their full educational potential. Our tailored pathway programmes, including GCSEs, Life Skills, and A-levels, ensure that all students can overcome barriers to learning and achieve their full potential. Student Support Assistants act as role models, adopting our learning philosophy, values and learning techniques to enable our students to progress throughout their course.Staff at Oxford College work with young adults aged 16-19 years who are enrolled on a variety of academic and vocational courses and are studying at all levels, from entry qualifications to Level 3. Where necessary you may be required to support students with personal care needs from time to time as well as positive behaviour management adopting a tailored approach to the individual student.There are fantastic working spaces, including specialist workshops and salons for students. Students come to an FE College like Oxford because they want to learn in a more practical way – they want to be active learners with real life applications and a clear focus on developing skills for the workplace or higher education.Staff who support learners at Oxford College are integral to the ultimate success of learners. It is a great place to work if you have a desire to share your skills and knowledge with students.What do you need to be a successful Student Support Assistant at Activate Learning?Strong communication skills to collaborate with tutors and ensure the effective delivery of further education programs.Ability to work independently and as part of a team.Flexibility and adaptability.A creative and innovative approach to motivating learners and providing support.Patience, empathy, and a genuine desire to assist students with diverse learning needs.While previous experience as a teaching assistant and supporting individuals with SEN is beneficial, it is not mandatory.Experience in providing personal care and manual handling, or a willingness to undergo training.Who we areActivate Learning is a pioneering education group with a global reach, committed to transforming lives through our approach to learning.We see our employees as individuals, empowering them to make the right choices for their ambitions and careers. We value our people as vital to our continued success and aspire to a diverse, open and inclusive environment that provides the motivation for everyone to pursue their career goals and flourish.When you work for Activate Learning, you’re working for an organisation that provides you with the advantages of a large employer, a trusted partner in your career development, and a transformational way of working whilst also investing in building a community environment for everyone.Together, we will bring out the best version of yourself.Why work with the Activate Learning Group?Here are some of our benefits:Monthly Staff Appreciation Awards: Celebrating staff for their dedication and accomplishments aligned to our award-winning Learning Philosophy.Wellbeing & Resources Groups: Comprehensive range of resources, guides and tools to support staff wellbeingCompany benefits: Including free eye tests and will writing, plus access to a Health Cash Plan covering optical, dental, health screening, and therapy treatments for you and your dependents.Learning and Development: continuous opportunities for professional growth and skill enhancement through our in-house L&D team.Teaching Support: Tailored induction and development programs for teaching staff.Pension Schemes: Teacher and Local Government pension schemes for AL staffGenerous Annual Leave: Up to 6 weeks paid leaveFlexible Working: Options include hybrid and remote, term time only, and flexible working patterns.Competitive salaries: Annual incremental progression and a twelve point pay scale for teachers.On-Site Facilities: Free parking at all campuses, refectories, hair and beauty salons & gym access.For a comprehensive list of all of our benefits please visit our work with us/wellbeing and benefits page.Applicants should apply at the earliest opportunity; closed vacancies will prevent application form submission.Applications are reviewed and shortlisted on a rolling basis, we reserve the right to interview, appoint and close adverts.Activate Learning is committed to safeguarding and expect all our staff to share this commitment. Successful applicants will be required to undergo a DBS check at the appropriate level.Applicants must be eligible to work in the UK, we do not sponsor work permits. Work permits from other organisations are unacceptable as proof of right to work in the UK.Applications are encouraged from all candidates who meet or exceed minimum criteria, regardless of age, disability, gender, orientation, race, religion, or ethnicity. Activate Learning are committed to employing people with disabilities and will ensure our recruitment process is inclusive and accessible. If you require any reasonable adjustments either at application or interview stage, please contact the talent team directly.Recruitment agencies who submit unsolicited CVs to any partner or employee at Activate Learning, have no authority to enter an arrangement. Recruitment agencies engaging with Activate Learning Talent Team will be on our PSL.

Ensuring that general enquiries are dealt with efficiently. Arranging appointments using a computerised appointment system for patients coming to the desk and via the telephone. Greeting patients on arrival, booking them in and directing them to waiting area. Taking requests by telephone for appointments and home visits quickly and efficiently. Directing calls to the appropriate person and taking messages and dealing with them as set out in protocols. Advising patients of other services available (signpost). Liaising with GPs and Nurses and other staff within the Health Centre. Dealing with requests from clinicians as quickly and efficiently as possible, e.g. booking ambulances, telephoning patients, etc. Dealing with eConsult requests from patients, getting them triaged and liaising with patients as necessary. Issuing repeat prescriptions and dealing with requests for prescriptions as appropriate. Giving results of tests to patients following the confidentiality code. Dealing with incoming electronic mail and forwarding it to correct destination. Coding information into the Practice clinical system. Filing and retrieving paperwork. Updating patient records changes of names, addresses, telephone numbers, etc. Scanning & photocopying documents and ensure outgoing post is sent promptly. Handing out letters/ blood forms/ prescriptions/ sick notes, etc. Advising patients who wish to register at the Practice as to the correct procedure. Scanning paper documents and filing them in the computerised patients record. Handling requests for information from outside agencies. Entering the details of new registrations into the computer system from hand written forms and electronically received forms.