Total 73 Customer Service job vacancies in Peterborough, Cambridgeshire, PE1 1BF

1. Clinical To deliver and participate in the clinical care of patients, referred to the urgent care wrap around service or virtual ward. Using clinical knowledge provide a high standard of skilled care to patients based on a full assessment of the individuals needs in consultation with the multi-professional team. To devise and evaluate care plans based on the assessment process with realistic nursing goals with the consultation patients, family and the multi-professional team. Where appropriate to their presenting circumstances, to rigorously review all aspects of the patients plan of care. Provide clinical and professional advice and support to the multidisciplinary team within and outside of the specialty To ensure due regard to given customs, values and spiritual beliefs of patients, carers and their relatives. To contribute to the development and improvement of systems and processes that facilitate excellent patient care. Maintain own clinical development by keeping abreast of new treatments and technologies within primary, acute and emergency care. To improve the quality of the patient experience by identifying and meeting the individual clinical needs of patients. Practice with confidence and competence within professional bodies guidelines (e.g. NMC, HCPC). To ensure that accurate documentation and records of patient care are kept. Ability to adapt clinical knowledge and skills to different clinical settings and influence service delivery and patient care. Actively support the implementation of effective systems and processes for infection control management and relevant audit within their clinical area. Ensure the safety of vulnerable patients is maintained by carrying out risk assessments using a multi disciplinary team approach in planning care, 2. Management and Leadership Support the delivery of the service performance KPIs and play an active part in clinical governance. To act as a champion for the service. To act as a role model for infection control practice, nutritional standards, medicines management and falls prevention, ensuring best practice in these areas is intrinsic to care delivery. To develop and maintain effective communication with the multidisciplinary team to ensure high standards of care. To actively participate in the implementation of any change in practice. To provide supervision to non-registered clinical team members. Foster a creative and open working culture to encourage new ideas and new ways of working. Support other initiatives that provide an improved quality of care for patients Undertake the co-coordinating role for the service in exceptional circumstances 3. Education and Training To develop and maintain a positive learning environment for the team by providing support to more junior staff, ensuring developmental requirements are addressed. To develop own knowledge base, ensuring practice is evidence based and contributes to the enhancement of patient care. To act as a reflective practitioner, questioning clinical practice. To actively participate in departmental education programmes. To participate in reviewing Policies and Procedures to improve outcomes and the quality of service provided. 4. Audit and Research Contribute to multidisciplinary research and clinical audit in the service. All employees are subject to the requirements of the data protection act and must maintain strict confidentiality in respect of patients and staff records. All employees have a responsibility under the organisations health and safety policy, to be aware of and conform to the policy, ensuring all health and safety rules are adhered to and ensuring that all accidents, incidents, near misses, damages and irregularities are documented and reported to a manager in accordance with policy. This job description is not intended to be an exhaustive list of duties and it may be reviewed and altered in the light of changed service needs and developments after discussion with the post holder.

Job Description 1. Clinical To deliver and participate in the clinical care of patients, referred to the urgent care wrap around service or virtual ward. Provide a level of extended and comprehensive assessment based on a specialist body of knowledge, with a focus on assessing and managing risk. Direct responsibility for the management of patients within own case load. To appropriately assess, examine, investigate, provide differential diagnosis and treat patients, resulting in the safe management and appropriate referral or discharge of patients. To contribute to the development and improvement of systems and processes that facilitate excellent patient care. Maintain own clinical development by keeping abreast of new treatments and technologies within primary, acute and emergency care. To improve the quality of the patient experience by identifying and meeting the individual clinical needs of patients. Where appropriate to their presenting circumstances, to rigorously review all aspects of the patients plan of care. Contribute to the review and development of integrated care pathways and clinical guidelines to ensure a standardised approach to service delivery. Practice with confidence and competence within professional bodies guidelines (e.g. NMC, HCPC). To ensure that accurate documentation and records of patient care are kept. Ability to adapt extended clinical knowledge and skills to different clinical settings and influence service delivery and patient care. Actively support the implementation of effective systems and processes for infection control management and relevant audit within their clinical area. 2. Management and Leadership Support the delivery of the service performance KPIs and play an active part in clinical governance. As requested, lead and develop an area of responsibility related to clinical practice. In support of the clinical lead participate in the development of a specialist service and act as a change agent, where necessary supporting the leading of staff and facilitating the change process whilst encouraging others to be innovative and adaptable in the approach to change. To act as a champion for the service. To act as a role model for infection control practice, nutritional standards, medicines management and falls prevention, ensuring best practice in these areas is intrinsic to care delivery. To support the development of evidence based policies and procedures specifically required by the team. To develop and maintain effective communication with the multidisciplinary team to ensure high standards of care. To work collaboratively and strategically with representatives of other clinical areas, disciplines and services to provide a seamless pathway of care. To be conversant with all organisational policies and procedures and ensure they are correctly implemented. 3. Education and Training To develop and maintain a positive learning environment for the team by providing support, ensuring developmental requirements are addressed. To support the provision of clinical supervision and provide the opportunity to reflect and discuss areas of practice. Ensure those members of the team that you supervise have an annual appraisal and personal development plan. To support the clinical lead to plan, implement and participate in teaching programmes for nursing, medical and allied health professional staff of all grades in the care of patients with acute medical problems. 4. Audit and Research Contribute and at times lead the development of multidisciplinary research and clinical audit in the service and adjacent assessment areas, implementing effective and evidence-based practice. Conduct audit to evaluate service delivery and any strategies that have been implemented. Ensure the results of audit and research conducted by the team are disseminated at local levels. To share best practice; through publications and attendance/presentation opportunities at conference level. 5. Resource Management Work within the multidisciplinary team, with agreed medical, nursing and organisational protocols and guidelines. Manage own workload. Support junior and senior staff to manage their work load. Work as a member of the multidisciplinary team, sharing in the responsibility for the provision of 7 da care. Promote and adhere to the principles and practice of clinical governance. Responsible on a shift by shift basis for the management of all patients within the service, escalating as required. Demonstrate effective multidisciplinary team working and acknowledge the role of individual team members, ensuring that expertise is seen as a resource within the team. Utilise a developed knowledge of vulnerable adult safeguarding procedures. Support trainee, new and experienced practitioners to manage their workload. 6. Risk Management To support the clinical lead to ensure that systems are in place to manage, reduce and prevent clinical risk to self and others. To assist in the assessment and management of risk in line with organisational standards and alongside the operational management team by ensuring adverse incidents are reported, investigated and utilised to develop and open culture of learning from risk. Share lessons learned from significant events To monitor incidents highlighted by members of the team and communicate to appropriate areas to address risk issues. Promote best practice in health & safety, utilising service and organisational policies. All employees are subject to the requirements of the data protection act and must maintain strict confidentiality in respect of patients and staff records. All employees have a responsibility under the organisations health and safety policy, to be aware of and conform to the policy, ensuring all health and safety rules are adhered to and ensuring that all accidents, incidents, near misses, damages and irregularities are documented and reported to a manager in accordance with policy. This job description is not intended to be an exhaustive list of duties and it may be reviewed and altered in the light of changed service needs and developments after discussion with the post holder.

1. Clinical/patient care To deliver and participate in the clinical care of patients working as a highly autonomous practitioner. To ensure that every patient receives specialised advice and appropriate management to facilitate a safe discharge, transfer or admission as required. Provide a level of advanced and comprehensive assessment based on a specialist body of knowledge, with a focus on assessing and managing risk. Direct responsibility for the management of patients within own case load and supervision /development of junior members of the multidisciplinary team. To appropriately assess, examine, investigate, diagnose and treat patients, resulting in the safe management, appropriate referral or discharge of patients To gain collateral history for patients to ensure appropriate management decisions are taken, this includes accessing summary care records To manage patient expectations using highly developed communication skills, recognising that many patients will have chronic conditions that should be managed within primary care This communication will often involve conflict due to unrealistic expectations and that managing these expectations will require delivery of a contentious message. To work in an environment that is high pressured, with multiple competing priorities, caring for patients from a range of backgrounds and conditions. To contribute to the development and improvement of systems, policies and processes that facilitate patient care. Maintain own clinical development by keeping abreast of new treatments and technologies within primary, acute and emergency care. To improve the quality of the patient experience by identifying and meeting the individual clinical needs of patients. Where appropriate to their presenting circumstances, to rigorously review all aspects of the patients plan of care and identify and address issues that cannot wait for the patient to be reviewed by their own GP. Contribute to the review and development of integrated care pathways and clinical guidelines to ensure a standardised approach. Practice with confidence and competence within professional bodies guidelines (e.g. NMC, HCPC). To ensure that accurate documentation and records of patient care are kept. To provide expert advice on patient care to the healthcare team taking into account all aspects of clinical governance, and act as a specialist resource within the team. Ability to adapt expert clinical knowledge and skills to different clinical settings and influence service delivery and patient care. To prescribe safely and effectively as a non-medical prescriber in accordance with relevant guidelines and within the individuals scope of professional competence, to ensure all prescribing practice offers best value for money to the health system. Actively implement effective systems and processes for infection control management and relevant audit within their clinical area. To be a conscientious, confident and competent practitioner who works within their own scope of professional practice. 2. Management and Leadership Support the delivery of the service KPIs and play an active part in clinical governance, developing and leading on action plans. Lead and develop an area of responsibility related to advanced clinical practice or service development. To co-ordinate and provide leadership for the non-medical teams. Deliver the highest level of interpersonal and communication skills and be actively involved in the development of effective communication strategies with other members of the multidisciplinary team. This will include discussions with patients around sensitive information and difficult conversations with patients and relatives. Participate in the development of a specialist service and act as a change agent, where necessary leading staff and facilitating the change process whilst encouraging others to be innovative and adaptable in the approach to change including development of new services. To act as a champion for the team, proactively liaising with external and internal stakeholders advocating advanced practice provision that is effective and responsive and that patients and clinicians experience a high standard of communication care and continuity. To be an effective, competent and confident role-model / clinician and to champion the ACP role to other members of the team. To act as a role model for infection control practice, nutritional standards, medicines management and falls prevention, ensuring best practice in these areas is intrinsic to care delivery. To develop evidence based policies and procedures specifically required by the team. To develop clinical competencies for staff working within the team. To develop and maintain effective communication with the multidisciplinary team to ensure high standards of care. To work collaboratively and strategically with representatives of other clinical areas, disciplines and services to provide a seamless pathway of care. Participate in the recruitment, selection and retention of staff. To be conversant with all policies and procedures and ensure they are correctly implemented. Participate in business planning and the development of financial bids for service development. 3. Education and Training To help identify, plan and implement goals for clinical development of staff working within the service, monitor the development of advanced skills within the team. To develop and maintain a positive learning environment for the team by providing support, ensuring developmental requirements are addressed. To support the provision of clinical supervision and provide the opportunity to reflect and discuss areas of practice. To plan, implement and participate in teaching programmes for nursing, medical and allied health professional staff of all grades. To maintain close links with local Universities and to participate in the development and delivery of new and established specialist practice programmes. 4. Audit and Research Contribute and at times lead the development of multidisciplinary research and clinical audit in the service and adjacent assessment areas, implementing effective and evidence-based practice. Exhibit advanced research and audit skills and provide support and appropriate implementation strategies for changes in clinical practice. Ensure the results of audit and research conducted by the team are disseminated. To share best practice; through publications and attendance/presentation opportunities at conference level. 5. Resource Management To apply sound financial evaluation to proposed service developments. Manage own workload. Support junior nursing, AHP and medical staff to manage their work load. Work as a member of the multidisciplinary team, sharing in the responsibility for the provision of 7 day, care. Promote and adhere to the principles and practice of clinical governance. Responsible on a shift by shift basis for the advanced clinical practitioner management of all patients within the service. Demonstrate effective multidisciplinary team working and acknowledge the role of individual team members, ensuring that expertise is seen as a resource within the team. Utilise a developed knowledge of vulnerable adult safeguarding procedures. Support trainee, new and experienced ACPs to manage their workload. To ensure all prescribing practice offers best value for money to the health system, that medications classed as general sale and pharmacy items are not provided to patients. To ensure appropriate use and care of high value clinical equipment such as portable ultrasound equipment. 6. Risk Management To ensure that systems are in place to manage, reduce and prevent clinical risk to self and others within acute services. To assist in the assessment and management of risk in line with the trust standard and alongside the operational management team by ensuring adverse incidents are reported, investigated and utilised to develop and open culture of learning from risk. Share lessons learned from significant events To monitor incidents highlighted by members of the team and communicate to appropriate areas to address risk issues. Promote best practice in health & safety, utilising organisational policies. All employees are subject to the requirements of the data protection act and must maintain strict confidentiality in respect of patients and staff records. All employees have a responsibility under the organisations health and safety policy, to be aware of and conform to the policy, ensuring all health and safety rules are adhered to and ensuring that all accidents, incidents, near misses, damages and irregularities are documented and reported to a manager in accordance with policy. This job description is not intended to be an exhaustive list of duties and it may be reviewed and altered in the light of changed service needs and developments after discussion with the post holder.

Full time Receptionist Role available now. Training is provided. Customer service previous experience is a must. Good knowledge of Microsoft office. One weekend on and one weekend off. Two shifts available, morning and afternoon

Please refer to the attached job description and person specification for full details of responsibilities. To undertake physical health checks including venepuncture, and other tasks as required. To carry out tasks as directed by senior staff in the delivery of high quality care and support to patients and their carers, using a person centred approach in the promotion of their well-being and recovery. To deliver mental health support work interventions in a community setting To contribute to the planning, implementation and evaluation of therapeutic programme of care for patients To work within the Clozapine Clinic at the Edith Cavell Campus To work within the Peterborough Adult Locality Team at 17 Bridge Street To arrange clinic appointments for the Clozapine clinic and to contact service users to ensure they are aware of their appointments Support the nurse in charge in maintaining essential clinical stocks To promote a positive service user experience through proactive listening, being responsive to issues raised and through resolving issues and concerns raised by service users with colleagues and senior members of the team. To be responsible for maintaining and conducting oneself in a professionalmanner towards service users, carers, colleagues and other agencies, at all times. To ensure high standard and accurate verbal/written communication about patient care with all team members To develop and maintain good relationships, communication and team work with all disciplines To comply with local and Trust policies and procedures including attending mandatory training and refreshers. To ensure all administrative duties are completed on a timely basis.

Support Worker

Town Godmanchester £11.78ph

Typical Shifts are Mon -Sun-8am-3pm and 3pm-10pm

Join Voyage Care and Feel Valued, we reward your dedication with:
Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)
Premium overtime rates at an additional £1 per hour (Ts & Cs apply)
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

We’re on the hunt for genuinely caring, hands-on Female* Support Workers with a passion for enhancing the quality of life of the people we support. As a support worker with us you'll be helping people to gain more independence in their daily lives, whilst working within a dynamic team to support a fantastic group of people!

Our supported living service Lions Cross in Godmanchester is a welcoming and friendly environment and you can be sure that no two days will be the same! You’ll be enhancing the lives of the people we support by teaching them new life skills, assisting with personal care, encouraging them to access their local communities, socialising and doing lots of activities. One day you could be out with the people we support in the local community, the next you could be unwinding with them doing arts and crafts.

This is an amazing role for someone who is looking to really make a difference to someone's life and to help them grow in confidence and independence so that they meet their goals, whether this be making dinner by themselves or going on holiday.

We’re interested in our Support Workers having both the right experience and the right values. This is why at this service our Support Workers should hold a full UK driving license, be resilient, flexible and composed in their approach, have experience with following Positive Behaviour Support plans and reflective practice as well as experience working with individuals with autism,

Why choose us?

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

We have a fantastic range of benefits for our staff and we offer sector leading career progression, so don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

* Some of our roles require male or female employees only, where this is indicated it is a genuine occupational requirement, in accordance with the Equality Act 2010

Community Support Workers

Peterborough

Weekly Pay - From £12.00 Weekdays, £12.36 Weekends, £18.00 Bank Holidays p/hour

Who will you be helping to make life better for?

Prestige Nursing & Care Peterborough are seeking dedicated and passionate Support Workers to join our care and support team. You will work delivering person centred, specialised care to your clients in their own homes on a one to one basis. This will enable you to maintain a clinical and supportive overview of your client.

We are looking for Support Workers who can build positive relationships with a range of clients and their families as we understand the importance that we play in their lives.

Being employed as a Carer by us means:

• You will be paid the National Minimum Wage for all attended training sessions and shadow shifts.
• A variety of shifts to suit your lifestyle
• Work with our own clients, no agency work.
• Pension scheme
• Blue light card
• Free DBS check
• Enhanced Maternity/Paternity and Adoption schemes
• Continued professional development to support you & your career
• Holiday pay
• Refer a friend via our Care Friends incentive App- T&C's apply
• Employee Assistance line - available 24/7 and fully confidential for our staff
• Support from your local branch team and out of hours support.

Your role will include:

• Prompting medication
• Helping with the preparation of meals and drinks
• Assisting with activities of daily living, domestic duties and personal care
• Maintaining and updating reports such as care plans

We're looking for:

• Excellent communication skills
• A driver's licence and use of your own car required
• Good professional and personal references

In line with CQC & Care Inspectorate regulations, we require and will undertake Enhanced DBS/PVG Right to Work, Reference and Employment History checks in line with Government guidelines for this role and safer recruitment best practice.

You may be asked to provide your employment details through HMRC.

Whilst we endeavour to keep the recruitment process as short as possible, due to the nature of these important checks there may be extension to timelines. All our clients are equally entitled to have their needs met in a safe, fair and balanced way. Prestige Nursing & Care colleagues are responsible for promoting Equal Opportunities for all and for challenging any behaviour or practice which discriminates against any client or colleague on the grounds of race, religion, disability, age, gender, sexual orientation, identity or any other perceived difference.

As a Company we are unable to provide Sponsorship for overseas candidates. Applicants must have proof of right to work in the UK. It is a requirement to provide an overseas police check dated within the last 3 months of being in the UK if you have lived outside of the UK for longer than a year in the last 5 years.

By submitting your details, you acknowledge that Prestige Nursing is collecting, processing, and using your personal data for managing your application. For more information, please visit our Candidate Privacy Notice on our website.

Prestige Nursing & Care reserve the right to close this role early

#INDHP24

Support Workers

PE6 Area, Thorney, Peterborough

Weekly Pay - £12.00 Weekdays, £12.36 Weekends, £18.00 Bank Holidays p/hour.

Shift pattern - Monday / Sunday available

Who will you be helping to make life better for?

Prestige Nursing & Care Peterborough Branch are seeking dedicated and passionate Support Workers to join our care and support team. You will work delivering person centred, specialised care to your clients in their own homes on a one to one basis. This will enable you to maintain a clinical and supportive overview of your client.

We are looking for Support Workers who can build positive relationships with a range of clients and their families as we understand the importance that we play in their lives.

Being employed as a Carer by us means:

• You will be paid the National Minimum Wage for all attended training sessions and shadow shifts.
• A variety of shifts to suit your lifestyle
• Work with our own clients, no agency work.
• Pension scheme
• Blue light card
• Free DBS check
• Enhanced Maternity/Paternity and Adoption schemes
• Continued professional development to support you & your career
• Holiday pay
• Refer a friend via our Care Friends incentive App- T&C's apply
• Employee Assistance line - available 24/7 and fully confidential for our staff
• Support from your local branch team and out of hours support.

Your role will include:

• Prompting medication
• Helping with the preparation of meals and drinks
• Assisting with activities of daily living, domestic duties and personal care
• Maintaining and updating reports such as care plans

We're looking for:

• Excellent communication skills
• A driver's licence and use of your own car required
• Good professional and personal references
• Friendly manner and polite attitude

If you have experience as a care worker, healthcare assistant, family carer, night care assistant, support worker, caregiver, live in carer or another type of care we are keen to talk to you.

In line with CQC & Care Inspectorate regulations, we require and will undertake Enhanced DBS/PVG, Right to Work, Reference and Employment History checks in line with Government guidelines for this role and safer recruitment best practice.

You may be asked to provide your employment details through HMRC.

Whilst we endeavour to keep the recruitment process as short as possible, due to the nature of these important checks there may be extension to timelines. All our clients are equally entitled to have their needs met in a safe, fair and balanced way. Prestige Nursing & Care colleagues are responsible for promoting Equal Opportunities for all and for challenging any behaviour or practice which discriminates against any client or colleague on the grounds of race, religion, disability, age, gender, sexual orientation, identity or any other perceived difference.

As a Company we are unable to provide Sponsorship for overseas candidates. Applicants must have proof of right to work in the UK. It is a requirement to provide an overseas police check dated within the last 3 months of being in the UK if you have lived outside of the UK for longer than a year in the last 5 years.

By submitting your details, you acknowledge that Prestige Nursing is collecting, processing, and using your personal data for managing your application. For more information, please visit our Candidate Privacy Notice on our website.

Prestige Nursing & Care reserve the right to close this role early

#INDHP24

Complex Care Support Worker

Stilton, PE7

Day & Night Shifts available

• 07:00-18:30
• 18:00-22:00
• 21:00-09:30

£12.12 Weekdays, £13.75 Weekends, £18.18 Bank Holidays p/hour, Mileage paid 35p per mile with weekly pay.

Who will you be helping to make life better for?

Female complex care workers required to help support our client with their complex care needs. We have a client who requires dedicated and committed care workers to become part of the team and deliver outstanding care for spinal cord injury 5/6, suprapubic catheter, bowel intervention, autonomic dysreflexia. Applicants must be female and ideally will have worked with complex conditions previously.

We are looking for Support Workers who can build positive relationships with a range of clients and their families as we understand the importance that we play in their lives.

What we can offer you

• You will be paid the national minimum wage for all attended training sessions and any shadow shifts
• A variety of shifts to suit your lifestyle
• Work with our own clients, no agency work.
• Pension scheme
• Blue light card
• Free DBS check
• Enhanced Maternity/Paternity and Adoption schemes
• Continued professional development to support you & your career
• Holiday pay
• Refer a friend via our Care Friends incentive App- T&C's apply
• Employee Assistance line - available 24/7 and fully confidential for our staff
• Support from your local branch team and out of hours support.

Your role will include:

• Spinal cord injury 5/6, suprapubic catheter, bowel intervention, autonomic dysreflexia
• Administering medication
• Helping with the preparation of meals and drinks
• Assisting with activities of daily living, domestic duties and personal care
• Maintaining and updating reports such as care plans

We're looking for:

• Excellent communication skills
• A driver's licence is essential
• Good professional and personal references

In line with CQC & Care Inspectorate regulations, we require and will undertake Enhanced DBS/PVG, Right to Work, Reference and Employment History checks in line with Government guidelines for this role and safer recruitment best practice.

You may be asked to provide your employment details through HMRC.

Whilst we endeavour to keep the recruitment process as short as possible, due to the nature of these important checks there may be extension to timelines. All our clients are equally entitled to have their needs met in a safe, fair and balanced way. Prestige Nursing & Care colleagues are responsible for promoting Equal Opportunities for all and for challenging any behaviour or practice which discriminates against any client or colleague on the grounds of race, religion, disability, age, gender, sexual orientation, identity or any other perceived difference.

As a Company we are unable to provide Sponsorship for overseas candidates. Applicants must have proof of right to work in the UK. It is a requirement to provide an overseas police check dated within the last 3 months of being in the UK if you have lived outside of the UK for longer than a year in the last 5 years.

By submitting your details, you acknowledge that Prestige Nursing is collecting, processing, and using your personal data for managing your application. For more information, please visit our Candidate Privacy Notice on our website.

Prestige Nursing & Care reserve the right to close this role early

#INDHP24

About the role

Availability Window Days From time To time Sun 09:00:00 19:00:00 Mon 09:00:00 19:00:00 Tue 09:00:00 19:00:00 Wed 18:00:00 22:00:00 Thu 18:00:00 22:00:00

Our Customer Delivery Driver rate of pay starts from £12.92 an hour; this increases to £14.05 for stores inside the M25. Additional payments may also apply depending on location.

It’s our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week, but if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.

The table shows the periods of time in the week we’d like you to be available to work – the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you’re available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you. Click here to read more.

Customers are at the heart of everything we do.

As the face of Tesco out on the road, we deliver all the way from Lands’ End to John O’Groats. Our Customer Delivery Drivers get the opportunity to meet and talk to different customers in their homes every day. That’s why this role is about much more than just driving: it's about helping others and delivering great service, with a smile.

Its hands on, physical and full of variety. No two shifts are ever the same and our customer’s look for help in all kinds of different ways. For most of the day you’ll feel like your own boss, delivering to your customers but there is always a team of Managers and colleagues back at base ready to support you when you need them.

So whether you are looking for flexibility to suit your current lifestyle, job stability or an opportunity to change career direction everyone is welcome at Tesco.

You will be responsible for

Delivering your part of our customer shopping trip by:

• I ensure the van and trays I use are clean and kept tidy/organised.
• Leaving the back yard clean, tidy and clear of rubbish, and picking up litter as I see it.
• Ensuring trays are washed as part of the tray wash process.
• Loading the van as required, checking the van for roadworthiness.
• Talking to the customer about any changes to their order, including short code item and substitutions, offering a refund for anything they are unhappy with.
• Taking care of products/deliveries as if they were my own.
• Explaining to the customer that they will not be charged any more for their substitutions.
• Delivering during the customers time slot.
• Calling the customer before arriving at their property if early.
• Calling the store/centre if running 30 or more minutes late.

You will need

• Build relationships with colleagues to create team spirit, working together to make sure our store is the best it can be for customers.
• Warm and welcoming in interactions with customers and colleagues, taking time to understand the customer and say ‘Thank you’.
• Acting quickly to respond to the changing needs of our customers and embracing change within my store.
• Energetic and driven to deliver beyond expectations, integrating home and work to achieve a balance that is right for me.
• Sharing ideas with my Manager and other colleagues on how we can improve our store for customers.
• A valid UK/EU/EEA Driving licence (Full or Automatic only) for at least 12 months with no more than 3 penalty points.

What’s in it for you

• Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
• Request flexible working from day one
• Get 10% off and 15% at pay day weekends – save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home
• Access to free wellbeing services with a range of resources to support your mind, body, and life
• Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
• Benefits to suit you, choose what you use – from discounts and shares to cycle to work schemes
• Uniform provided and policies to support you for all of life’s moments, big and small
• Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds. For more information about our colleague networks please click here.
• Click here to read more about the benefits we have available for our colleagues

About us

Tesco has become a market leader by doing the little things that really matter for our customers and colleagues.

It’s part of what makes Tesco such a great place to work, and we’re proud to have been accredited as one of Britain’s Top Employers again this year.

We're the UK's number one retailer and we pride ourselves on offering a great shopping experience. We are passionate about our food, merchandise and services and will always try to get things right for our customers.

But did you know we also offer great job opportunities? With stores, distribution centres and offices across the UK, and a vast variety of roles, we are always looking for people who have a hunger to work with customers and colleagues across our exciting business.

We believe in treating each other with respect and giving everyone an equal opportunity to get on. It's our people that make the difference every day - helping us make a difference for our customers

Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.

For more information about us please visit www.tescoplc.com

Proud member of the Disability Confident employer scheme

Please refer to the attached job description and person specification for full details of responsibilities To provide highly specialist psychological assessments based upon the appropriate use, interpretation and integration of highly complex psychological data from a variety of sources including psychological and neuropsychological tests where appropriate, self-report measures, rating scales, direct and indirect structured observations and semi-structured interviews with clients, family members and others involved in the clients care. To develop psychological formulations of presenting problems or situations that integrate information from assessments within a coherent framework that draws upon psychological theory and evidence, and which incorporates interpersonal, societal, cultural, and biological factors. To assist the medical team in communicating difficult, complex, and sensitive information which is both developmentally appropriate and psychologically informed. To be responsible for implementing a range of psychological interventions for individuals, carers, families, and groups, within and across hospital and community-based teams employed individually and in synthesis, adjusting and refining psychological formulations drawing upon different explanatory models and maintaining a number of provisional hypotheses. To evaluate and make decisions about psychological treatment options taking into account both theoretical and therapeutic models and highly complex factors concerning historical and developmental processes that have shaped the individual, family or group. To exercise autonomous professional responsibility for the assessment, treatment, and discharge of clients whose problems are managed by psychologically based standard care plans. To provide specialist psychological advice, guidance and consultation to other professionals contributing directly to clients formulation, diagnosis, and treatment plan. To ensure that all members of the treating team have access to a psychologically based framework for understanding and care of clients of the service, through the provision of advice and consultation and the dissemination of psychological research and theory. To undertake assessment and risk management for individual clients and to provide advice to other professions on psychological aspects of risk assessment and risk management in line with hospital and inter-agency policies and procedures. To communicate in a skilled and sensitive manner, information concerning the assessment, formulation, and treatment plans of clients under their care and to monitor and evaluate progress during the course of both uni- and multi-disciplinary care. Provide expertise, advice, and support to facilitate the effective and appropriate provision of psychological care by all members of the multi-disciplinary team. To work in partnership with other disciplines and to maintain links with statutory and non-statutory and primary care agencies as appropriate.

For further information on the advertised role, please refer to the job description located under the Supporting Documents heading. The full person specification can be accessed under the About You Section of the document.

Support Worker

Town Cambridge CB1 £11.78ph

Typical Shifts are : Every 7.30am-2.30pm and 2.30pm-9.30pm

Join Voyage Care and Feel Valued, we reward your dedication with:
Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)
Premium overtime rates at an additional £1 per hour (Ts & Cs apply)
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

We’re on the hunt for genuinely caring, hands-on Male* Support Workers with a passion for enhancing the quality of life of the people we support. As a support worker with us you'll be helping people to gain more independence in their daily lives, whilst working within a dynamic team to support a fantastic group of people!

Our Suez Rd supported living service in Cambridge CB1 area is a welcoming and friendly environment and you can be sure that no two days will be the same! You’ll be enhancing the lives of the people we support by teaching them new life skills, assisting with personal care, encouraging them to access their local communities, socialising and doing lots of activities. One day you could be out with the people we support in the community, the next you could be unwinding with them playing video games, watching films or going to the cinema.

This is an amazing role for someone who is looking to really make a difference to someone's life and to help them grow in confidence and independence so that they meet their goals, whether this be making dinner by themselves or going on holiday.

We’re interested in our Support Workers having both the right experience and the right values. This is why at this service our Support Workers should hold a full UK driving license, be resilient, flexible and composed in their approach, have experience with following Positive Behaviour Support plans and reflective practice as well as experience working with individuals with autism, acquired brain injury, complex individuals with mental health needs, traumatic backgrounds and challenging behaviours.

Why choose us?

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

We have a fantastic range of benefits for our staff and we offer sector leading career progression, so don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

* Some of our roles require male or female employees only, where this is indicated it is a genuine occupational requirement, in accordance with the Equality Act 2010

Live-in Support Worker
Location: Peterborough, PE10
Pay Rate: £12.00 per hour, with additional pay for sleep-ins
Job Type: Permanent, weekly placement
Social Care & Education are seeking a compassionate and dedicated Supported Living Support Worker to provide essential care and assistance to individuals in their own home. This role is ideal for an experienced candidate skilled in supporting people with learning disabilities, autism, mental health, challenging behaviours, and those recovering from addictions.
Duties
· Assist clients with personal care
· Create a positive and supportive environment to help clients feel secure and valued.
· Prepare meals tailored to each client’s dietary needs and preferences.
· Safely administer medication as prescribed, adhering to individual care plans.
· Implement strategies to support clients with challenging behaviours, adapting your approach to suit each client’s specific needs.
· Maintain a clean, safe, and organised living space for clients.
· Accurately document all care provided and report any changes in clients’ conditions to healthcare professionals to ensure seamless care.
· Support service users in the community, participate in activities
· Support client with budgeting and finances
Supported Living Worker: The Requirements
To be considered for this role, the right candidate will need the following experience / training / qualifications:
· At least 6 months experience working as a Support Worker/Supported Living Worker.
· Good Communication and Listening Skills.
· Valid DBS.

Detailed job description and main responsibilities Please refer to the attached job description and person specification for full details of responsibilities. As an autonomous practitioner manage a highly complex case load, including planning and implementing appropriate interventions based on the referral evaluation, assessment, diagnoses, treatment, and monitoring of individuals identified needs of adults with a learning disability. As a senior clinician, to support the service and team manager & Consultant Psychologist in the development of a high quality, responsive service, including leading on an area of service development in line with service plans. To include advise on those aspects of the service where psychological and other organisational matters need addressing. As a senior clinician, to support the Lead Psychologist in the development of a high quality, responsive service, including leading on an area of service development in line with service plans. To include advising on those aspects of the service where psychological and other organisational matters need addressing. Designing and conducting service development activities in line with local & national priorities. To provide professional leadership and management to psychology staff including Assistants and Trainees, including recruitment, reflective practice, supervision, appraisal, and professional development particularly mandatory training as delegated by the consultant Psychologist/ team manager. Managing operational aspects such as the waiting list. To lead in multi-disciplinary/ multi-agency working within the CPFT and with Key partners. Establishing and maintaining effective relationships with colleagues, other agencies, people who use services, and their families, Promoting partnership with people in other health and social care settings, To work within professional guidelines and exercise responsibility for the systematic governance of psychological practice within the service/team(s). To utilise research skills for audit, policy and service development and research. Designing and conducting clinical audit and research, maintaining current knowledge of research findings and development within the learning disability field, Undertaking psychological assessments, formulation, therapeutic interventions, and consultation to support people with specific needs, e.g. challenging behaviour, dementia, autism, mental health issues, and psychological and emotional difficulties, to maintain the skills needed for living an ordinary life, undertaking assessments and developing and implementing plans within the Positive Behaviour Support framework. Acting as an advocate and ensuring that there is proper regard for peoples dignity, choice, self-esteem, and racial, cultural, sexual, and religious needs and preferences, Being responsible for assessing and managing clinical risk, including in a crisis, or safeguarding situation, If you are interested in this exciting post please contact either Deborah Hunt, Consultant Clinical & Forensic Psychologist Deborah.hunt@cpft.nhs.uk or Sallyanne Broughton, Team Manager IST sallyannebroughton@cpft.nhs.uk to arrange a phone call, TEAMS call or visit.