Total 296 Customer Service job vacancies in Peterborough, PE7 8NF

ABOUT THE ROLEAs a Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support. Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager. You can also expect to support the clinical team in a specific area, such as medication, assessments, care plans or care reviews. Like everyone here, as a Senior Care Assistant, you'll always respect the dignity and preferences of our residents as well playing your own part in creating an environment that's warm, welcoming and vibrant. ABOUT YOU You should have an NVQ Level 3 or Advanced Diploma in Health & Social Care to join us as a Senior Care Assistant. We'll also need to see that you have specific knowledge of clinical care for the elderly. We're looking for people who are warm-hearted, compassionate and committed to giving each resident individualised care and support. You'll have the opportunity to develop your career through ongoing training opportunities, so there's no limit to how far you can go with us. Many of our Senior Carer Assistants progress into Care Practitioner, Regional Carer or nursing roles. REWARDS PACKAGEIn return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your motivational and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be. 8765

ABOUT THE ROLEAs a Bank Senior Care Assistant at a Barchester care home, you'll look after the different needs of our residents to enable us to deliver quality, person-centred care and support. Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the Deputy General Manager. You can also expect to support the clinical team in a specific area, such as medication, assessments, care plans or care reviews. Like everyone here, as a Senior Care Assistant, you'll always respect the dignity and preferences of our residents as well playing your own part in creating an environment that's warm, welcoming and vibrant. ABOUT YOU You should have an NVQ Level 3 or Advanced Diploma in Health & Social Care to join us as a Bank Senior Care Assistant. We'll also need to see that you have specific knowledge of clinical care for the elderly. We're looking for people who are warm-hearted, compassionate and committed to giving each resident individualised care and support. You'll have the opportunity to develop your career through ongoing training opportunities, so there's no limit to how far you can go with us. Many of our Senior Carer Assistants progress into Care Practitioner, Regional Carer or nursing roles. REWARDS PACKAGEAs well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary. If you'd like to use your motivational and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

ABOUT THE ROLEAs a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. You'll assist with daily living, providing support and companionship and sharing great moments and memories too. It's a chance to bring your dedication and compassion to a fulfilling environment. Every day will be different, so you can expect to undertake work that's as varied as it is rewarding. As a Bank Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring that each of our residents has one-to-one time. It's an opportunity to put your skills to meaningful use and develop your career. ABOUT YOUTo join us as a Bank Care Assistant you'll need to have some experience of caring for older people, a can-do approach and excellent communication skills. Your empathy and warm-hearted approach will shine through, but above all, you'll have the compassion needed to deliver the highest standard of care and support for all our residents. In return we'll provide all the training you need to thrive. REWARDS PACKAGEAs well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary. If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

ABOUT THE ROLEAs a Bank Activities Coordinator at a Barchester care home, you'll help to create a stimulating environment that enables us to deliver exceptional all-round care and support for our residents. Our ethos is all about celebrating life, so you'll help to devise imaginative, fun and motivational activities that suit every interest and ability. An extremely rewarding role, part of your time as a Bank Activities Coordinator will be spent getting to know our residents and their families before you create tailored activities programmes focused on maximising everyone's wellbeing, independence and social engagement. ABOUT YOUYou'll need to be warm, empathetic and personable to join us as a Bank Activities Coordinator. Your organisational skills and driven mind-set mean you always get things done and make things happen. Meanwhile, your infectious enthusiasm and creative approach will inspire our residents and staff to get involved in activities both within the home and in the local community. Any similar experience would be ideal, but it isn't essential especially because we'll make sure you have the training you need to develop your skills and progress your career with us. REWARDS PACKAGEAs well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary. If you'd like to use your planning and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

ABOUT THE ROLEAs a Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. You'll assist with daily living, providing support and companionship and sharing great moments and memories too. It's a chance to bring your dedication and compassion to a fulfilling environment. Every day will be different, so you can expect to undertake work that's as varied as it is rewarding. As a Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring that each of our residents has one-to-one time. It's an opportunity to put your skills to meaningful use and develop your career. ABOUT YOUTo join us as a Care Assistant you'll need to have some experience of caring for older people, a can-do approach and excellent communication skills. Your empathy and warm-hearted approach will shine through, but above all, you'll have the compassion needed to deliver the highest standard of care and support for all our residents. In return we'll provide all the training you need to thrive. REWARDS PACKAGE In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all rolesAccess to wellbeing and support tools A range of retail discounts and savingsUnlimited referrals with our Refer a Friend' bonus schemeEmployee of the Month' rewards and Long Service Awards' And so much more! If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

ABOUT THE ROLEAs a Bank Care Assistant at a Barchester care home, you'll help residents enjoy each day by making sure they get the quality care and support they deserve. You'll assist with daily living, providing support and companionship and sharing great moments and memories too. It's a chance to bring your dedication and compassion to a fulfilling environment. Every day will be different, so you can expect to undertake work that's as varied as it is rewarding. As a Bank Care Assistant, you could be doing anything from supporting residents with their food and drink and following care plans to ensuring that each of our residents has one-to-one time. It's an opportunity to put your skills to meaningful use and develop your career. ABOUT YOUTo join us as a Bank Care Assistant you'll need to have some experience of caring for older people, a can-do approach and excellent communication skills. Your empathy and warm-hearted approach will shine through, but above all, you'll have the compassion needed to deliver the highest standard of care and support for all our residents. In return we'll provide all the training you need to thrive. REWARDS PACKAGEAs well as competitive pay, you can look forward to a role that offers true flexibility and plenty of free learning and development opportunities. As one of the UK's leading healthcare providers, we take the growth of everyone who works for us seriously. As this is a Bank position to provide cover as and when we need it, such as for annual leave or sick leave, the hours and days you work will vary. If you'd like to use your people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.

1. Working as part of a team visit patients at home 2. Assist in delivering a high standard of holistic care to these patients, promoting their equality and dignity at all times. 3. Maintain confidentiality and be polite at all times. 4. Communicate effectively with other members of the team to ensure all appointments are coordinated efficiently. 5. Assist with the preparation, cleanliness and tidiness of all equipment. 6. To ensure professional interactions with patients in person and on the telephone. 7. Accurately enter patient details on all digital systems. 8. Assist with dressing and undressing as required. 9. Supporting and adhering to chaperone policies. 10. Support review of patients by performing and reporting on clinical observation of a patients temperature, pulse, respiration rate and blood pressure. 11. Obtain measurement of a patients height and weight and perform urinalysis if required. 12. Obtain swabs, blood samples, skin scrapings, nail clippings, urine, stool and sputum specimens as requested. 13. Give formal verbal and/or written advice to patients and/or their carers within remit. 14. Liaise closely with the registered colleagues and ancillary staff to ensure the service operates efficiently. 15. Support registered professionals with clinical activities. 16. Report any problems, accidents or incidents to the practitioner in charge and adhere to organisational policy and procedures. 17. Ensure stock levels and equipment are maintained, and exercise care and economy in the use of supplies and equipment. 18. Routine checking of resuscitation and other equipment. 19. Ensure maintenance of good relationships within the department and other areas of the organisation. 20. To attend in service training as required. Educational: 1. Undertake and complete relevant competency packages 2. Highlight additional training requirements relevant to your role, and identify when mandatory training due for up-dates. 3. Participate in own appraisal and review process. 4. Keep up to date with current changes in practice sharing the knowledge within the team All employees are subject to the requirements of the data protection act and must maintain strict confidentiality in respect of patients and staff records. All employees have a responsibility under the organisations health and safety policy, to be aware of and conform to the policy, ensuring all health and safety rules are adhered to and ensuring that all accidents, incidents, near misses, damages and irregularities are documented and reported to a manager in accordance with policy. This job description is not intended to be an exhaustive list of duties and it may be reviewed and altered in the light of changed service needs and developments after discussion with the post holder.

Key Clinical Responsibilities The post holder will provide clinical leadership to the CAMEO service. They will contribute to assessment of patients referred to the service for diagnosis and treatment of patients with early symptoms of psychosis and support MDT members who also carry out assessments and manage such patients. They will help to facilitate accurate diagnosis and timely interventions so that treatment can be delivered in a timely manner and in accordance with the recovery model. They will also provide ongoing treatments to patients that are evidence based and supported by NICE guidelines maintaining a bio psychosocial approach. As clinical leader, they will work closely with the senior leadership team to ensure that the new NHS Standards for early intervention services are met and delivered beyond expectations, with the view to become an accredited early intervention in psychosis service by the Royal College of Psychiatrists. Post holder is required to maintain Section 12(2) status and Approved Clinician status and have a comprehensive awareness of Mental Health, Mental Capacity and Care Act legislation. They will be expected to participate in Mental Health Act assessments when possible and share Responsible Clinician status for patients in the service on supervised community treatment orders in the locality. The post holder is expected to be committed to a multidisciplinary approach to care and actively contribute to MDT meetings and formulation meetings and work in close collaboration with team members, care coordinators, other CPFT services and statutory agencies as required for the care of community patients. The post holder is expected to embrace the knowledge, skills, and ethos of Early Intervention in Psychosis. The CAMEO consultant is expected to support research activities within the service and ensure care is delivered to the highest quality. The post holder will be expected to contribute to the collection of clinical information to ensure further service development and to enable audit, participate in clinical governance activities and contribute to the day-to-day management and to the overall service development agenda through collaboration with managerial and clinical colleagues. The Trust is developing its services in line with modernised psychiatric practice. Consultants are actively involved in planning and developing services, and there will be opportunities to engage in quality improvement and service development work that is ongoing in the Trust. Professional Responsibilities Training and Development Post holder is expected to participate in the Trusts annual Appraisal process and to attend all relevant mandatory training as and when required to do so. The post holder will be expected to take part in regular supervision, annual appraisal and annual job planning. Other responsibilities The post holder will be required to maintain his/her education, professional development and accreditation. Appropriate time and financial support is available for this purpose. The post holder undertakes, exceptionally, to be available for such irregular commitments outside normally rostered duties as are essential for continuity of patient care. Notes a) This is not an exhaustive list of duties and responsibilities, and the post holder may be required to undertake other duties, which fall within the grade of the job, in discussion with the manager. b) This job description will be reviewed regularly in the light of changing service requirements, including the possibility of the work base changing to one of the other services within the Trust boundary of Cambridgeshire and Peterborough. Such a change would be discussed with the post holder and would form the basis of a revised job plan. c) The job plan is subject to review annually by the Consultant and Clinical Director. All consultants participate in annual appraisal and will re-validate with the General Medical Council. Collection of 360 degree feedback and patient feedback for these purposes is now routine. The Responsible Officer is the Medical Director, Dr Zahoor Syed. d) If the appointee has Mental Health Officer status under the NHS Superannuation Scheme this will be retained.

Service Care Solutions have a fantastic opportunity for a Minute Taker to join a vibrant team at Walsall Council.

Duration of assignment: This will initially be a 3 month contract with a view to be extended, there may also be an opportunity to become permanent with the council later on down the line.

Location: Hybrid working from home 2 days a week. Successful candidate is expected to attend onsite meetings within Birchills Street, Walsall, West Midlands, WS2 8NF

Pay: £14.91 per hour

Hours: 37 hours per week, Monday - Thursday: 8.45am - 5.15pm, 1 hour unpaid lunch. Friday - 8.45am - 4.45pm, 1 hour unpaid lunch.

Duties

• Attend various PLO meetings where parents and legal attend.
• Type all notes and minutes for all meetings, meetings will be held by Executives, Board Members and Directors.
• Be first point of contact for phone calls and be the go-to for internal and external inquiries.
• Keep things organised by uploading and managing documents.
• Keep everything in sync by managing appointments, meetings, and events.
• Support the Business Support team with any administrative tasks.

Requirements:

• You've got administrative and organisational skills.
• Touch typing abilities.
• Excellent communication and interpersonal skills.
• You've got an eye for detail and a passion for accuracy.
• Note Taking experience is essential.
• Proficient in calendar management.
• If you've got experience in a similar role, this would be beneficial!

How to Apply:

If you are interested or know of anyone who may be, please contact Kat at Service Care Solutions on 01772208964 or email me at kat.shah@servicecare.org.uk.

Working with Service Care Solutions comes with many benefits, including:

• A specialist consultant within an experience and dedicated recruitment team
• Excellent rates of pay
• Payroll service twice a week

Service Care Solutions also offers a £250 referral bonus! So if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.

EMEA Service Engineer - Combustion/Flares

Client
Our client is a well established Global manufacturer of power generation/turbines/combustion to a myriad of industries including Marine, Petrochemical, Waste to Energy, Hospitals, Education, Offshore Oil & Gas, Power Generation, etc. Their market leading comprehensive product range means that they have gained an enviable global reputation synonymous with excellence in the +100 countries that utilise their products/services. We are proud to be an integral part of their ongoing expansion, providing them with suitable staff to complement their outstanding existing team.

The ROLE
Mana is proud to be acting on our Clients behalf in their search for an exceptional International Field Service Engineer to join their team working within the oil and gas industry - this role involves considerable international travel, often at short notice, with c.200 days a year away . When you are not travelling you will be based at home. You will be responsible for:

* Undertaking on-site maintenance and trouble shooting
* Starting -up/commissioning new combustion systems on-site
* Preparing RAM's
* PLC's
* Plant surveys.
* Training Client staff.
* Identify Aftermarket opportunities
* Work with combustion products and systems including burners, thermal oxidizers, flare systems and pollution control equipment.

The CANDIDATE
The successful Multi-skilled Service Engineer will be a consummate professional with experience within a similar environment allied to the desire and ability to forge a career within a market leading organisation:

* Be a good multi-skilled Mechanical/Electrical Engineer.
* Good understanding P&IDs
* A working knowledge of PLCs
* Combustion knowledge and/or PetroChem/oil & gas background advantageous
* Strong background in a mechanical/electrical/chemical field
* It is vital that you are comfortable with considerable time working abroad - up to 200 nights pa.
* Comfortable working at heights/confined spaces/offshore.
* Well presented with excellent customer facing skills.

PACKAGE includes:
Pension - 12%
Additional payment for being away
27 days holiday plus statutory Bank Holidays
Overtime
Expenses Float
Health Care
Dental Care
Life Insurance - 4 times salary
Critical Illness Cover
Childcare Scheme
Employee Assistance Programme
Laptop
Mobile Phone

Office Location: South Lincolnshire/North Cambridgeshire/Rutland
Role is home based when not working, with only occasional trips into the office, so can live anywhere in the UK. Suitable living locations include;
Cambridge
Peterborough
Nottingham
Northampton
Leicester
Kings Lynn
Hull
Aberdean
Newcastle
Leeds
Manchester
Liverpool
Bristol


Alternative Titles: Combustion Start Engineer, Flare -Service Engineer, Process Burner -Repair Technician, Troubleshooting Engineer, Engineer - Petrochemical Industry, Service Engineers - Power Burners, Senior Engineer - Combustion Equipment, Thermal Oxidisers Engineer, Heat Exchange Engineer, PLC Engineer, PetroChem

Mana Search & Selection is a specialist recruitment company working within the Engineering, Sales, IT and Commercial sectors. We are established to service and support the recruitment requirements of modern businesses and candidates alike.
Key Words -
Combustion Equipment, Flare Gas Recovery, Flare System, Flare Rental, Elevated Flare, Smokeless Flare, Derrick Supported Flares, Ultra Low NOx Burner, Incinerators, Thermal Oxidizer, Service, Boiler Burner, Tail Gas Incinerator, Sulfur Equipment

Residential Support Worker - Exciting Opportunity in Peterborough
Are you empathetic and passionate about helping young people? If so, this could be the perfect opportunity for you!

Position: Residential Care Worker
Contract Type: Permanent
Working Hours: Full-time (37 hours per week) + 2 sleep in per month
Location: Glinton, Peterborough
Salary: £26,210.72 to £29,801.64 (inclusive of shift allowance)

Our Client is offering an exciting chance to join their dynamic team at a secure, welfare-only, all-female children`s home. This role is based in Glinton, Peterborough, where you`ll be a vital part of providing individualized support to young people with complex needs.

What We`re Looking For:
- Empathy & Passion: We need individuals who can respond effectively to a range of emotions and are dedicated to helping young people.
- Relationship Builders: Ability to form positive relationships with young people and colleagues.
- Communication Skills: Strong interpersonal skills, including report writing and incident recording.
- Flexibility: Willingness to work alternate weekends, bank holidays, and overnight stays (sleep-ins on a rota basis).
- Physical Activity: Ability to participate in physical activities.
- Eligibility: Applicants must be over the age of 21.
- Experience: Previous experience in childcare or knowledge of child protection issues and procedures.
- Qualification: NVQ Diploma Level 3 in Children and Young People`s Workforce (CYP)

Why Join Our Team?
- Be a role model and advocate for young people.
- Work in a supportive, professional environment.
- Receive a comprehensive induction and ongoing training.
- Earn a yearly retention payment of £2K, subject to performance.
- Enjoy additional benefits such as a sleep-in allowance, free meals on shift, and free onsite parking.
- 25 days of annual leave plus bank holidays.

Apply Today!
This is a rolling advert, and we review applications frequently. Don`t wait until the closing date - apply today, and we`ll progress your application swiftly. We`re eager to speak with you!

Note: This role requires an Enhanced Disclosure obtained through the Disclosure and Barring Service.

Customer Relations Advisor - Required at Castor Lodge Care Home located in the village of Castor near Peterborough PE5 7BD , Part of the Country Court Family
Hours: 37.5 Hours per week -Monday to Friday
Salary OTE £44,000 (£30,000 BASIC & £14,000 Commission for an on-target performance)
Castor Lodge located in the village of Castor near Peterborough provides a warm welcome as soon as you set foot through the door. The home has been designed for residents living with dementia in mind and incorporates themed areas to facilitate meaningful activities for residents including its own pub, hairdressing salon and nail spa, corner shop and café bistro not to mention the beautiful outdoor spaces, for relaxation
Are you a switched-on salesperson with a big passion for people? We are seeking a dynamic and compassionate Customer Relations Manager with strong sales and relationship skills to join our team at Castor Care Home.
Come and join us at Country Court, and we’ll give you responsibility, rewards and job satisfaction that really add up.
Country Court is proud to be a family run business that’s grown over the years to a family of 2,800+ employees and over 40 care homes. We’re passionate about providing 5* care to our residents. From bistros to pubs and cinema rooms to spas – we’ve created extraordinary care homes so we’re looking for extraordinary people to join our team!
THE CUSTOMER RELATIONS MANAGER ROLEIn this role, you will be responsible for creating community relationships through local business development to encourage private enquiries. You will be managing enquiries from initial contact through to admission, priding yourself on positive relationships with residents, their families and professionals.
You’ll arrange home open days and professional networking events, working closely with Country Court’s marketing and operational teams – all while developing strong relationships with a variety of people and businesses locally to promote the home.
You’ll be working with families at a challenging time, when someone is transitioning into the next chapter of their life. That’s why your ability to meet KPIs must be balanced by your empathy and passion for people.

Key Responsibilities:



Admissions Management: Oversee the admissions process from initial enquiry to move-in, ensuring a smooth and welcoming experience for new residents and their families.
Customer Relations: Build and maintain strong relationships with residents, families, and external stakeholders.
Business Development: Develop and implement strategies to increase occupancy rates and drive new business through community engagement and effective marketing.
Community Engagement: Act as the face of the care home in the local community, building partnerships and promoting the services we offer.
KPI Achievement: Monitor and manage key performance indicators, including occupancy rates and average weekly fees, to meet financial and operational goals. This includes contract and direct debit compliance for the home.
Team Collaboration: Work closely with the Home Manager and other team members to ensure cohesive and efficient operations.


ABOUT YOUWe’re open to what your professional background looks like but must include proven experience in customer relations, sales or business development roles. Our Customer Relations Managers may come from consumer banking, nursing, leisure/fitness, and pharmaceutical sales with strong B2C experience. They’ve proven business development and sales success and they’re competitive, but they care. Above all, they love seeing the end results of their efforts: happy residents and families whilst achieving KPIs.
The ideal candidate will:

Have the ability to communicate confidently with people at all levels both face to face, telephone and email.
Strong interpersonal and communication skills, with the ability to build rapport and trust quickly.
Ambitious and target orientated with the ability to use own initiative.
Excellent organisational and time management skills.
Compassionate and empathetic approach to dealing with residents and their families.
Experience in the elderly care sector is desirable.
Understand the local area and demographic.
Proficiency in using CRM software and other systems.
Due to local business development being required, full driving license is essential.

IN RETURN
You’ll be joining a family business and will benefit from our generous range of benefits which include:

28 days holiday (FTE) (including bank holidays)
Annual pay reviews, pension contributions & enhanced bank holiday rates
Supportive and bespoke Induction Training Programmes, ongoing training and development and nationally recognised qualifications*
Refer a friend or resident bonus scheme*
Pension Contributions & access to Blue Light Card which provides a range of excellent discounts for shops, restaurants, days out & more.

*Subject to Terms and Conditions

What skills and experience we're looking for

This is an exciting opportunity to join our dynamic and friendly team. The successful candidates will be effective communicators, proactive and able to work efficiently and flexibly. The ability to prioritise workload, be organised and remain calm in a busy environment is paramount.

The roles involve providing an outstanding receptionist service for students at the College. Main tasks will include the maintenance of the computerised attendance records and all areas of the College’s student database. In addition, the successful candidates will undertake general secretarial duties responding to enquiries and passing appropriate messages to staff.

What the school offers its staff

Are you a people person with a passion for delivering exceptional service? Do you thrive in a dynamic environment where no 2 days are the same? If so, we have the perfect opportunity for you!

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

Your new company
This company is a leading provider of facilities management and professional services in the UK. It offers a wide range of services, including security, engineering, cleaning, landscaping, energy and property consultancy, and healthcare services. It is known for its focus on sustainability and creating exceptional work environments.
Your new role
Are you looking for a challenging role in a fast-paced environment?
Responsibilities for this position include:

• Provide Facilities Management support.
• Customer service and administration activities.
• Delivering customer service through multiple channels.
• Ensuring SLA's/KPIs are hit against our contractual agreements.
• Liaising with customers, operational staff and management to answer queries.

What you'll need to succeed

• Experience working within customer service.
• Confident use of IT systems, including MS Word, MS Excel and MS PowerPoint.

What you'll get in return
Working with our client will allow you to progress and gain further qualifications and access to high street retail discounts, flexible lifestyle benefits and platforms.
Other benefits include access to a virtual GP, financial wellbeing support and much more.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Live-in care assistant

Full time, permanent
Up to £140 a day

Want to make a difference to someone else’s life and enable them to stay at home? Join Cherished Home Care and find out why caring is the best job there is.
Working as a live-in care assistant, you’ll enable people to have a choice to live life on their own terms. Providing people with comfort, companionship, continuity and care, you'll provide support at a time when people need it the most and all in the comfort of their own home. You’ll enable people to have a choice about where, when and how they receive care.

Whilst you’re supporting your client with all aspects of their care needs, we’ll support you with work patterns and benefits that make a massive difference to your lifestyle, health and wellbeing. We’re looking for experienced carers to support our clients with higher care needs, working on average 10 - 12 hours per day on a live-in basis. We’ll ensure you have all the support you need, with generous breaks in placement to enable you to provide the best care possible to your client.

We care about the things you care about:
- Generous rates of pay - earn up to £140 a day
- Gain additional skills - working for a client with higher complex needs means you’ll truly make a difference
- Your work will be meaningful - you’ll become a part of a team that really makes a difference to the lives of our clients. You’ll see first hand the impact great care has on your client
- Live-in care means you will have less personal outgoings such as food costs and utility bills
- £45 travel expense permitted for each one way journey to/from your placement
- Funded Blue Light Card - giving you access to lots of discounts to both online and highstreet retailers
- Free training in London, with opportunities to further develop your
knowledge through our ongoing training courses
- Assistance programme - supporting you in times of need
- Free enhanced DBS
- 24/7 on call support
- Generous ‘Refer A Friend’ Scheme
- We offer longer placements which enable you to spend more time building a meaningful relationship with the person you care for and that give you flexibility to fit your work pattern around your lifestyle choices
- You will be engaged to work with us for the duration of your placement. We handle all your tax and national insurance deductions during that period, so that’s one less thing for you to think about, you will also be paid a holiday entitlement

You might have professional experience as a support worker, or as a care assistant in a residential or domiciliary care setting. Or you might already be an experienced live-in carer looking for a new way to maximise your earning potential. Whatever your level of professional experience, we would love to hear from you. Please note you must already have the right to work in the UK as we cannot assist with any sponsorship or visa requests.

Through our existing award winning sister brands; The Good Care Group and Oxford Aunts, we know exactly what it takes to provide professional, person-centred care. And that is the same sentiment we have for Cherished Home Care.

What does a live-in care assistant do?

Live-in care assistants live with a client for the duration of their chosen work pattern. You’ll look after one person or at times a couple, following a person centred care plan where you’ll tailor your support to meet your clients’ needs. Duties are likely to include:
- Assisting with daily activities
- Personal care
- Support in managing conditions such as dementia
- Cooking, cleaning and ensuring the smooth running of the household
- You could be working on average 10 - 12 hours per day based on your clients’ needs

About you:
You’ll be someone who’s happy to talk, laugh and enjoy time with our clients, assisting them in their activities and encouraging them to live life to the full. If you share our passion for quality care, we’d love to hear from you.

We’re looking for the following skills and experience:
- At least 6 months’ professional care experience gained in any care setting
- Proof of your right to work in the UK. (E.g a British passport, settled or pre-settled status as part of the EU settlement scheme, or a current visa that allows you to work in the UK with no restrictions). We cannot assist with any sponsorship or visa requests – including those applying for a health and social care visa.
- You must be flexible to travel to your client placement

Cherished Home Care is part of a family of home care brands in the UK, including The Good Care Group, Oxford Aunts, Prestige Nursing & Care and Comfort Keepers (Ireland).

Please note any successful applicants for this role will be required to complete an Enhanced DBS check for working with adults. It is a criminal offence for people who are barred from working in Regulated Activity (under the Safeguarding and Vulnerable groups Act 2006) to apply for roles that require them to work unsupervised with that particular group.

Your daily rate is based on the agreed number of daily hours (DAHA) you are working.