Total 129 Customer Service job vacancies in Prescott, Arizona

• Making, servicing, and supervising loans.
• Providing technical advice, guidance, and credit counseling to loan applicants and borrowers.
• Has delegated loan approval authority to approve loans within a specific limit.
• Has knowledge of agency farm loan programs and eligibility requirements.
• Has knowledge of the technicalities of farm financing and credit, financial management concepts and practices, and farm operations.
• Has knowledge of land use and value, production and marketing of various crops and livestock, and prices and markets in the serviced farming areas.

Joining the Customs and Border Protection Office of Field Operations will allow you to use your expertise in administration to provide advisory and technical services to management.

This position starts at a salary of $103,409.00 (GS-13, Step 1) to $134,435.00 (GS-13, Step 10)

In this Supervisory Mission Support Specialist position, you will become a key team member of Homeland Security professionals analyzing and refining existing work methods and developing new methods and procedures. Typical work assignments include:

• Establishing production standards and prepares performance requirement of their appraisals.
• Advising employees of the performance requirements of their positions and keeps them informed of their progress in meeting the requirements.
• Resolving complaints and grievances not requiring referral to higher authority and makes recommendations for solution of those referred to the next higher organizational level.
• Keeping supervisor continuously informed of status of cases and workloads and prepares reports as required.
• Ensuring equity in determining qualifications, selections, assignments, training, promotions, details, discipline, and awards to employees.

• The duties may include, but are not limited to:
• Prepares and weighs out different rearing media and diet ingredients using different scales in preparing to make artificial diet.
• Prepares disinfectant, for cleaning and sanitation of equipment to ensure healthy production levels through the productive lifespan of the colony.
• Operates and/or synchronizes multiple pieces of equipment for the establishment of the colony.
• Provides feed to insects, controls temperature and humidity, and harvests pupae or adults, records collection data, and verifies that the data is correct and properly backed up.
• Separates insects into categories such as sex and/or specie and controls them to prevent escape or intermingling.
• Observes insect collections for obvious changes of live cycles, deaths, and general activity.
• Performs irradiation and irradiation monitoring of insects prior to shipping and puts the information into storage and a database.
• Maintains approved disinfectants to clean and sanitize the floors, walls and equipment; operates high pressure steam washers, and uses autoclave to sterilize materials, water, and objects.

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This position perform the full range of custodial work including: cleaning and servicing vault toilets, buildings, campgrounds, and emptying trash receptacles. These positions are required to operate a government vehicle to perform assigned work and may provide general labor assistance to others in the maintenance of buildings, grounds, roads, trails, etc. These are uniformed positions and must be able to respond to visitors politely.

Major Duties:

• Receives and examines alternate resource claims for quality and completeness, assuring claims have appropriate supporting documents.
• Coordinate collections for the third party reimbursement program
• Develop statistical reports and control methods in determining receivables and collections.
• Identifies, audits, posts, and collects from third party health plan carriers to recover maximum dollars.
• Responsible to review for accurate processing all of billing for all denials and payments of intial claims.

The Assistant Chief/ Residency Co-Director dental officer serves as a practicing dentist who performs a full range of professional dental procedures in connection with the treatment of commonly encountered dental diseases or dental health problems requiring standard corrective, restorative, and/or preventive measures. The incumbent will provide direction and supervision of dental staff and is responsible for dental clinic administration at their assigned location.

VA offers a comprehensive total rewards package. VHA Physician Total Rewards.

Recruitment Incentive (Sign-on Bonus): may be approved for highly qualified candidates

Pay: Competitive salary, annual performance bonus, regular salary increases
Paid Time Off: 50-55 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year and possible 5 day paid absence for CME)
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Licensure: 1 full and unrestricted license from any US State or territory
CME: Possible $1,000 per year reimbursement (must be full-time with board certification)
Malpractice: Free liability protection with tail coverage provided
Contract: No Physician Employment Contract and no significant restriction on moonlighting
The dental officer shall be proficient in all aspects of general dentistry including the ability to perform selected specialty services. The duties of the Assistant Chief/ Residency Co-Director include 70 percent clinical and 30 percent administrative responsibilities. The provider should possess the expertise and competency to perform the following:

• Makes oral and radiographic examinations of the oral cavity. Provide consultation and treatments within the scope of their specific clinical privileges. Providing outpatient, inpatient care for patients eligible for dental care.
• Diagnose pathological or irregular oral conditions.
• Function as the primary clinician or subject matter expert responsible for performing procedures, education and training affecting the daily clinical operations of the subspecialty.
• Administers local anesthesia.
• Periodically examine or evaluate patients to determine need for further dental care.
• Performs routine and complex restoration or extractions of teeth.
• Performs endodontic procedures and surgeries.
• Performs prosthetic dentistry to include immediate dentures, full dentures, partial dentures, crowns, and fixed bridge work.
• Performs complex periodontal procedures and surgeries, including soft and hard tissue grafting, maxillary sinus augmentation, and simple and complex implant surgery.
• Performs dental treatment in the operating room setting with the dental residents.
• The Dental Residency Co-Director coordinates the dental residents' educational activities. This includes overseeing clinical training, ensuring compliance with program requirements, and facilitating opportunities for professional development.
• Helps set up the dental residency program. This includes assisting in the development of curricula, organizing lectures and workshops, and coordinating assessments to evaluate residents' progress.
• Assigns works to subordinates, approves leave, prepares performance plans, administers discipline, resolves grievances and complaints, provides training and awards
• Works with Dental Chief for planning, developing, coordinating, and directing the clinical services of the Dental Department
• Prescribes medications within defined scope of dental practice.
• Orders relative diagnostic studies such as laboratory tests or radiographs.
• Provides education and counseling of patients and families in preventive care, medical conditions, and use of prescribed treatments and drugs.
• Conducts Compensation and Pension (C&P) Exams as requested by Veterans Benefit Administration (VBA) and Regional Office with training and privileges.
• Assist in meeting Performance Measures for clinical dental care.
• Completes all mandatory training requirements timely, attends mandatory medical center committee meetings and complies with computer and privacy directives.
• Coordinates with service leadership to conduct appropriate service recovery attempts with Veterans who express dissatisfaction in the care delivered.
• Initiates Human Resources actions for vacant positions, interviews and selects candidates alongside Dental Chief
  

The Nurse Assistant performs complex age specific nursing care for adult and geriatric patients with a variety of physical, mental, behavioral or psychological needs. The Nurse Assistant is learning to perform basic nursing assistant duties under close supervision in a variety of health care settings; outpatient, inpatient, community living care, residential, acute, or sub-acute. The Nurse Assistant will care for patients, residents with acute to chronic conditions. All duties performed will be completed under close supervision with appropriate training and competencies for assigned task.

• Will appropriately utilize glucose monitoring machine to collect and document appropriate glucose readings for assigned Veteran.
• Maintains positive therapeutic relationships by displaying respect for human dignity with patient, families and/or significant others utilizing learned communication skills.
• Begins to utilize observation skills for data collection, reporting and recording patient/resident observations.
• Performs aspects of nursing care to meet patient's needs for the following: personal hygiene, physical comfort, exercise, rest, nutrition, prevention of skin breakdown & rehabilitative aspects of care.
• Nurse Assistant begins to engage in-group activities such as off-unit trips, reality orientation, current events and other therapeutic groups.
• The Nurse Assistant learns to utilize principles of proper body mechanics while caring for patients.
• Reports patient observations to the RN and or other members of the treatment team.
• The Nurse Assistant Is trained to set up patient care related equipment and organizes and obtains routine supplies and equipment.
• Assists with orienting patient/family to unit routines and policies.
• Works as a cooperative, courteous member of the interdisciplinary team.
• The Nurse Assistant safeguards the patient's right to privacy by judiciously protecting information of a confidential nature.
• The Nurse Assistant uses proper safety practices.
• The Nurse Assistant utilize principles of proper body mechanics and follows procedures for use of patient care equipment to prevent injury to self or others in all settings such as utilization of lifting equipment.

This position is duty stationed at Hubbell Trading Post National Historic Site, Ganado AZ. Position will serve all three parks; which includes Hubbell Trading Post National Historic Site, Canyon de Chelly National Monument and Navajo National Monument. Day travel between Hubbell Trading Post NHS, Canyon de Chelly and Navajo National Monument is required on a routine basis 4-8 days per month. On occasion overnight trips to parks may be necessary as well as 4-8 days of overnight backcountry work depending on projects.

This is a term position (more than 1 year) with an initial appointment expecting to last at least 13 months but may be extended up to a total of four years, or more based on any changes to regulations governing the number of years term appointments may last, without further competition. Term positions do not convey permanent status in the Federal service.

The National Park Service retains the right to extend the duration of this appointment after selection and/or appointment, based on changes to the regulation governing the number of years term appointments may last. This change, which may be made at the agency's sole discretion and without further competition, shall not be construed or interpreted as the granting of a right to a selectee or employee to such an extension. No extension to a term appointment shall be granted to a selectee/employee to an amount of time that exceeds the maximum number of years authorized under any present or current regulation, unless such regulation expressly allows such action.

Major duties include but are not limited to:

• Identifies research needs and data gaps and develops project proposals or statements of work.
• Participate in the development of planning documents for management of natural resources.
• Collect, interpret, and analyze data (i.e., vegetation, invasive plants, conditions, and natural processes) to evaluate implemented management practices and prescriptions.
• Performs resource inventory, monitoring and surveys.

The Community Living Center (CLC) Interim (short stay/long stay) unit is a 38-bed neighborhood that provides comprehensive, interdisciplinary care to Veterans with acute and chronic conditions. The focused population is short stay/long stay skilled and rehabilitation with primary focus on wound care, IV therapy, general deconditioning, general rehabilitation and post-surgical rehabilitation. Common diagnoses unit include diabetic neuropathy, peripheral vascular diseases, and impairment of skin integrity, complex wound care, congestive heart failure (CHF), and chronic renal insufficiency.

The Registered Nurse provides care and counseling of persons or in the promotion and maintenance of health and prevention of illness and injury based upon the nursing process which includes systematic data gathering, assessment, appropriate nursing judgment, and evaluation of human responses to actual or potential health problems through such services as case finding, health teaching, health counseling; provision of care supportive to or restorative of life and well-being; and executing medical regimens including administering medications and treatments prescribed by a licensed or otherwise legally authorized provider (Arizona Board of Nursing).

Duties May Include But Not Limited To:

• Performs ongoing and assessment of patient condition and response to treatment and documents/reports veteran care using nursing process, according to policies and procedures.
• Works directly with identified (High-risk) and high health complexity patients and Social Work (SW) Care Coordinators and healthcare providers to assess care issues and educate team and patients as issues are identified.
• Collaborates with all health care workers to ensure documentation patient status, care and services are at appropriate levels.
• The RN is accountable to function as an effective team member, team leader, preceptor and/or charge nurse.
• The incumbent demonstrates leadership in delivering and improving holistic care through collaborative strategies with others.
• Delivers fundamental nursing care according to the principles of the Veteran Centered Care Model and consistently models professional conduct.
• Performs basic, physical, psychological and social assessments.
• Demonstrates ability to identify and prioritize care needs.
• Provides population-based care for young adult through elderly veterans.
• Assesses population-based care requirements.
• Implements the plan of care, meeting the needs of veterans in a safe, therapeutic manner.
• Demonstrates accountability for management of Veteran assignment.
• Recognizes critical veteran care situations and seeks appropriate assistance.
• Maintains current BLS and initiates and performs when necessary.
• Demonstrates knowledge and/or required safety skills in area of assignment and, when appropriate, in the following: emergency preparedness plan, hazardous materials, fire plan, equipment failure emergency plan, and utility outage response procedures for their area.

The Home Based Primary Care (HBPC) Registered Nurse (RN) executes position responsibilities that demonstrate leadership, experience, and creative approaches to management of complex HBPC care. This nurse provides direct Veteran care and care coordination, as it pertains, to Veterans and their care within the HBPC Program. Responsible for case management, assessment, triage, Veteran education, resource coordination, medication and treatment coordination, and care planning. This nurse plans and delivers technically competent care in the home of Veterans with complex needs, including health promotion, health prevention, geriatric care, primary care, and palliative care. Utilizes interventions, which maximize health capabilities and reduces unnecessary urgent care and emergency room visits, per Veteran's goals of care. Makes home visits to Veterans in the program. Collaborates in the development, implementation, evaluation, and revision of policies, procedures, and/or guidelines. Demonstrates performance and leadership that is broad enough to improve the care for the HBPC Program and facility. Provides peers with formal or informal constructive feedback for improvement. Supports colleagues and other nurses through HBPC knowledge sharing to provide safe, quality nursing care. Fosters a safe and supportive environment conducive to the professional development of health care professionals. Evaluates outpatient outcomes of evidence-based decisions and practice changes for HBPC individuals, groups, and populations.


Work Schedule: Monday - Friday, 07:30am - 16:00pm
Telework: Not Available
Virtual: This is not a virtual position.
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized

The LPN/LVN is assigned to a Patient Aligned Care Team (PACT). The LPN/LVN is technically proficient in initiating, performing and completing assigned duties in providing care to a variable patient population. He/she observes and interviews patients and significant others to gather data and reports and/or documents as per policy. The LPN/LVN recognizes and reports to RN immediately signs and symptoms of emergencies such as evisceration, hemorrhage, shock, coma, seizure, and airway obstruction.

Provides patient care and administer medications. The LPN/LVN is responsible for the storage, proper cleaning techniques, and use of reusable medical equipment (RME). He/she must be able to locate the Standard Operating Procedures (SOPs) for all RME in the clinical area. She/he is responsible for carrying out proper procedures for caring for patients in an isolation environment by following proper infection control procedures.

Duties include but are not limited to:

• Uses judgment in selecting the appropriate order and sequence of procedures.
• Observes, identifies, and responds to the patient's needs for care, including medication, equipment- assisted care and patient /family education. In organizing and delivering care, the LPN/LVN recognizes and considers emotional, cultural, spiritual, socio-economic, and age-related factors.
• Observes for physical and /or emotional changes in patient's condition from prescribed medications/treatments, promptly and accurately documenting noted changes, and reporting any deviations from normal to RN or MD/DO/provider.
• Recognizes and reports to RN immediately signs and symptoms of emergencies such as evisceration, hemorrhage, shock, come, seizure, and airway obstruction.
• Demonstrates knowledge and ability to provide a full range of practical nursing care to patients with a variety of physical and/or behavioral problems.
• Is technically proficient in initiating, performing, and completing assigned duties in providing care to variable patient populations.
• Prepares and administers prescribed medications (oral, topical, rectal, subcutaneous, intramuscular and/or intravenous, administers (except research/investigation) including insertion of medication into the eye, ear, nose, bladder, rectum, and vagina; prepares and performs TB or cocci skin testing; gives allergy and flu injections and documents, performs treatments according to established procedures; accurately assesses the need for PRN medications and prepares, administers, and evaluates responses.
• The LPN/LVN will assist the Physician, PA, NP, and/or RN with clinical procedures which include: pre/intra and post procedural care.
• Demonstrates knowledge and skills necessary for concentrated effort and self-direction in carrying out the most complex practical nursing care assignments, including assignments for selected acute care, long term or ambulatory care, or psychiatric patients requiring skilled nursing care. Initiates emergency procedures for which the employee is trained and reports actual and potential safety hazards within the workplace.
• Follows all safety procedures and wears protective clothing as appropriate.
• Demonstrates effective interpersonal skills with both internal and external customers.
• Possesses knowledge and understanding of human behavior, patient motivations, and reactions to situations and ability to appropriately utilize this knowledge in working effectively with patients, family members, and other staff.

The Food Service Worker position is located within the Nutrition and Food Service at the VA Medical Center in Prescott, Arizona. Major duties and responsibilities of the WG-03 Food Service Worker include but are not limited to:

• Sets up and breaks down assigned station with the correct supplies and food items;
• Portions food items into standard serving sizes using the proper utensils and specified dishware
• Selects and places correct items on patient trays
• Decides what food items to serve for the most common diets
• Identifies obvious discrepancies between the prescribed diets and the food items designated by the menu
• Sets up dining room tables for service, place food and beverages on tables, and replenish items as necessary;
• Delivers meal trays to the patients' bedsides; reporting the patients' comments and complaints to the supervisor or dietitian;
• Provides assistance to cooks in the food preparation area, such as weigh, measure and assemble ingredients according to standardized recipes;
• Prepares fresh fruit/cold salads/dressings/sandwich fillings and cold sandwiches and simple cold desserts;
• Reads and interprets regular or modified menus, individual diet cards, tray tickets or patient selections
• Performs heavy-duty cleaning tasks throughout the food service and related areas;
• Performing other duties as assigned.

Work Schedule: Sunday through Saturday; tours vary depending on the needs of the service to include rotating days, nights, weekends and holidays.
Position Description Title/PD#: Food Service Worker/PD99920S
Physical Requirements and Work Conditions: Work is performed in kitchen areas where the steam and heat from cooking and dishwashing equipment often cause uncomfortably high temperatures and humidity. Performs work requiring light to moderate physical. May be required to perform heavy work, such as scouring and scrubbing large size cooking utensils and pushing heavy carts and trucks in unloading, storing, and delivering supplies. Subject to continuous standing and walking, and frequent stooping, reaching, pushing, pulling, and bending. Frequently lifts or moves objects weighing up to 20 pounds unassisted and occasionally lift or move objects weighing more than 40 pounds with the assistance of others.

• Serves as the Contract Management Support Officer (CMSO) in the Resource Management Directorate.
• Analyzes, and acts on a variety of information pertaining to program operation; specifically cost, schedule, and performance data.
• Provides advice to staff regarding financial management, obligation, and expenditures of funds
• Coordinates resources to identify and extract data necessary to support a performance metrics contracting progress; and represents the Garrison Commander at contract management working group sessions and other meetings deemed necessary.
• Collects, sorts, interprets and presents cost data to the Garrison and RMO Director for planning and forecasting purposes.

This position is being re-advertised to solicit additional applications. Applicants who applied previously need not reapply unless submitting updated and/or missing information.

• Provides comprehensive care and is perceptive of subtle changes in the signs and symptoms of the multi-system injured or ill patient.
• Develops a plan to provide direct patient care to clients, which involves the assessment and evaluation applicable to emergent care.
• Independently determines those situations that are life threatening emergencies.
• Maintains health records by documenting observations, interventions, therapeutic measures administered, and client response.

The Nurse Assistant performs complex age specific nursing care for adult and geriatric patients with a variety of physical, mental, behavioral or psychological needs. The Nurse Assistant is learning to perform basic nursing assistant duties under close supervision in a variety of health care settings; outpatient, inpatient, community living care, residential, acute, or sub-acute. The Nurse Assistant will care for patients, residents with acute to chronic conditions. All duties performed will be completed under close supervision with appropriate training and competencies for assigned task.

• Will appropriately utilize glucose monitoring machine to collect and document appropriate glucose readings for assigned Veteran.
• Maintains positive therapeutic relationships by displaying respect for human dignity with patient, families and/or significant others utilizing learned communication skills.
• Begins to utilize observation skills for data collection, reporting and recording patient/resident observations.
• Performs aspects of nursing care to meet patient's needs for the following: personal hygiene, physical comfort, exercise, rest, nutrition, prevention of skin breakdown & rehabilitative aspects of care.
• Nurse Assistant begins to engage in-group activities such as off-unit trips, reality orientation, current events and other therapeutic groups.
• The Nurse Assistant learns to utilize principles of proper body mechanics while caring for patients.
• Reports patient observations to the RN and or other members of the treatment team.
• The Nurse Assistant Is trained to set up patient care related equipment and organizes and obtains routine supplies and equipment.
• Assists with orienting patient/family to unit routines and policies.
• Works as a cooperative, courteous member of the interdisciplinary team.
• The Nurse Assistant safeguards the patient's right to privacy by judiciously protecting information of a confidential nature.
• The Nurse Assistant uses proper safety practices.
• The Nurse Assistant utilize principles of proper body mechanics and follows procedures for use of patient care equipment to prevent injury to self or others in all settings such as utilization of lifting equipment.