Total 444 Customer Service job vacancies in Sheffield, S11

What skills and experience we're looking for

Purpose

Work with the Head of Step Out within our Step Out internal provision to raise standards of scholar behaviour and conduct throughout the academy day, both in the classroom and around the provision.

Main Duties and Responsibilities

Work with the Head of Step Out in onboarding scholars to the Step Out provision from their directing academy

Work with the Head of Step Out in raising standards of scholar behaviour and conduct

Support teaching staff in the implementation oftheAstrea Behaviour and Culture Framework

Work with the Head of Step Out in the development and monitoring of strategies and procedures for improving and maintaining scholar behaviour and conduct

Support pastoral and curriculum staff in maintaining our core routines and supporting scholars in understanding and applying our behaviour curriculum

Use a range of strategies and techniques to enable scholars to successfully manage their own behaviours

Provide therapeutic interventions to individuals or small groups based on identified needs

Re-engage students with their learning in the classroom in preparation for a successful re-integration to their directing academy

Maintain scholar records to support a timely and successful reintegration to the directing academy as and when required

Carry out duties on morning arrivals, break and lunch time and end of the academy day including acting as chaperone on the minibus

Have an active and visible presence around the Step Out provision

Work collaboratively with pastoral and attendance colleagues in our South Yorkshire academies as and when required

Liaise with parents and carers as and when required

Support the Step Out team in empowering scholars to make the right choices about their own learning, behaviour, punctuality and attendance

Provide feedback to scholars, parents and the directing academies in relation to behaviour, punctuality and attendance

Contribute to the overall ethos/work/aims of the Step Out provision

Any other responsibilities not listed above as reasonably requested by theHead of Step Out/ Trust Vice Principal: Internal Provision

What the school offers its staff

The Astrea Academy Trust South Yorkshire Step-Out Provision will open its doors in the Autumn term, welcoming up to 30 scholars across key stages 3 and 4. Supporting our South Yorkshire secondary academies, Step-Out will give our scholars the time, therapeutic and academic support they need to be successful when they return to mainstream education. This provision highlights our unwavering commitment to addressing the needs of scholars accessing the Step-Out provision.

Based at the Astrea Academy Woodfields site, our expansive environment will offer scholars a placement of up to 12 weeks. Our expert Step-Out team will support, ready and prepare scholars for a successful reintegration to their directingacademy at the end of their placement.

We have a unique opportunity for an experienced Teacher to join us on this journey – we are investing significantly in our young people and would like you to be part of the life changing work we do. We welcome applications from experienced colleagues from all educationalsectors andwould love to speak to you about what you could bring to this role and why you want to be part of this excitingdevelopment.

We can offer you:

•
• A comprehensive induction
• Active learning from experienced colleagues across our academies
• The opportunity to make a real difference
• Access to the Teacher Pension Scheme and Employee Assistant Programme
• A strong caring ethos and supportive team
• Generous Annual Leave entitlement
• Continued professional development and training opportunities
• Collaboration across an extended team working to provide a high-quality bespoke curriculum to best meet scholars’ needs.

Commitment to safeguarding

Astrea Academy Trust is committed to safeguarding and promoting the welfare of children and young people. We expect all staff and volunteers to share this commitment. Posts are subject to enhanced DBS checks.

Care Home Manager
Sheffield
Circa £45,000- £50,000 plus bonus

Are you an experienced Care Home Manager looking to take the reins of a small residential role needing a strong Manager in the Sheffield area?

If so an exciting opportunity has arisen for an experienced Home Manager, would this be the perfect role for you?

If so this role offers:

• A fantastic salary of up to £50k
• A very competitive bonus scheme
• An opportunity for an experienced Home Manager to join a leading provider at a fantastic care home in the Sheffield area
• Good local reputation & community links
• Supportive senior management team, autonomy over your home
• A variety of additional benefits, pension scheme & great holiday allowance along with retail discounts & wellbeing services

About the home:

• Circa over 40 beds
• Owned by a leading UK care provider, support at every level
• Rated at RI with CQC- A troubleshooting role
• Caters for the elderly & those living with dementia & other associated illnesses
• Award winning company

The Nursing home manager will have 24/7 responsibility of the Care home, managing all aspects of resident & staff care alongside a supportive senior management team. You will manage all HR issues, training & supervisions along with ensuring continuing success of CQC grades & occupancy.

About you:

• Care Home Mgmt experience
• Experienced Home Manager of at least 2 years
• Experience main achieving good CQC grades
• Excellent CQC & private market knowledge
• Personable, fab communication skills & a passion for care
• Experienced people manager, proven track record of improving occupancy

For more information you can contact Michaela@Purosearch on:
• Call on 01904 570050
• Text on 07537416820- this number is only for texting and cannot accept calls. If you do decide to pop us a text, please add your name!
• Email m.powell@purosearch .com
• Linkedin- https://www.linkedin.com/in/michaela-powell-581ab910a/

Title Clinical Lead , Primary Care at Scale Salary Clinical Lead rate £115 000 Pro rata Base PCS Headquarters Working pattern 36 hours , 18 hours Clinical and 18 hours Leadership Responsible to Medical Director PCS Professionally Accountable to Medical Director or Responsible Officer The Role Primary Care Sheffield is a GP led company set up and developed by general practice in Sheffield to provide support in delivering world class primary care. We do this by supporting practices and by working at scale when it makes sense. General practice working at scale through PCS enables us to Improve the quality of GP referrals into secondary care with the provision of education, support and referral guidance to practices across ten outpatient specialities. Deliver and develop elective care pathways in Primary Care Deliver enhanced access on behalf of GP networks for those who are opted in Deliver same day urgent care, home visiting services and acute respiratory illness hubs Deliver the CMDU service for the ICB footprint Provide additional roles in to networks currently in the form of first contact physiotherapy Provide sexual health and gynae services to the city Operate 24hr ECG and vasectomy clinics and the NHS Healthchecks programme for the city Deliver core general practice through the PCS Practices Work in partnership with SHSC and Sheffield Mind to provide Primary and Community Mental Health Services to the City Our values are central to the way that we deliver our services and work together within PCS and with our partners. We areOpen, Ambitious, Person Centred, Empowering and Innovative. Job Purpose The jobs purpose is to provide clinical leadership to PCS At Scale services alongside clinically steering the strategic development of our elective services including service redesign and working in partnership with other provider organisations to develop further community services to improve access and experience for residents of Sheffield Work alongside the Clinical Quality Manager to ensure clinical quality and safety including the development of clinical protocols, reporting and audit completion and significant events analysis to support service improvement Share, with the Director of Operations, senior leadership and operational management responsibility for all aspects of service performance, delivery and development within the Group. Share responsibility with the Service Leads for achieving high standards of clinical governance, high operational performance in line with clinical protocols to improve productivity of our clinical teams. Be responsible for the culture of the teams, developing a learning environment and a climate which fosters clear lines of responsibility and accountability, and effective multi disciplinary working. Ensure all clinical staff are working to their professional standards and these standards are continually promoted to staff Develop genuine partnerships with service users and carers or families and other statutory and non statutory organisations or groups as required Working alongside the Primary Care at Scale managerial teams, and closely with the Director of Operations and Medical Director, identify and lead opportunities for the development of new services, in line with the PCS strategic and business plan priorities. Develop relationships with other provider organisations and the CASES team to look at service redesign and be instrumental in identifying and implementing change to ensure services are delivered in a safe and effective way and for the benefit of our populations. Ensure that all new services are developed with appropriate clinical and managerial support and infrastructure and are compliant with all performance and clinical standards and policies, including those set

Under the supervision of the CHC Care Manager: To visit individuals in a variety of care settings as well as within the individuals own home. Communicates with individuals who have barriers to understanding and acceptance. To work alongside individuals and their family representative(s) ensuring that the support that is in place is meeting the persons needs Develop close working links with partner agencies, promoting joint working in a co-ordinated manner. Contribute and support to CHC senior nurse to enable completion of relevant assessments or reviews. Involve individuals in care decisions and gain consent where required To be competent in the use of SystmOne for management of patient records and information and ensure that each contact with a individual or their family is documented accurately. To report back to the Senior Nurse or another team members any concerns after each visit. To update all the relevant personalised documentation under the guidance of the case load holder senior nurse so that resource/funding decisions can be made. To attend and contribute to regular staff team meetings To always maintain individual confidentiality. To uphold South Yorkshire ICBs current Policies and Procedures. To uphold all National and Local Policies and Procedures, and ensure you are familiar with them e.g., Safeguarding, Mental Health Act, Mental Capacity Act guidance. To work to outcomes determined nationally following papers and reports outlining current best practices and standards and as directed by senior staff. To ensure you maintain safe working practices and attend all annual or statutory training as directed by the senior nurse, including fire safety, moving and handling and basic first aid/life support. Assist with maintaining the welfare and safety of the service users and staff with due regard to accident reporting and the Health and Safety at Work Act. To promote the ICB when dealing with members of the public or caring for service users by ensuring all your interactions and communications promote a professional image, e.g., answering the telephone in keeping with the ICBs Standards. To demonstrate honesty and integrity in all situations, working conscientiously to a high standard. To promote a positive approach to all aspects of your role. To have and participate fully in an annual personal development plan and performance development review, identifying gaps in knowledge and training, ensuring you are up to date with your practice to fulfil effectively your PDR profile outline. To take responsibility for and fulfil your work plan objectives, being willing to learn new skills and new practices. To participate in regular PDRs/1:1s with your supervisor to discuss your work performance. To be flexible to the changing individuals needs and service development

Dimensions is proud to be one of very few social care organisations that are accredited by the Great Places To Work programme in 2023 - now 5 years in a row!

To provide direct support to complement the operational team's delivery of Positive Behaviour Support through practice leadership and the development of team skills and knowledge. Ensure support teams are focused on enhancing the quality of life of people we support by working alongside team colleagues in reducing or eliminating the use of restrictive practices.

Travel will be required to Sheffield, Barnsley and occasional travel to York.

Interviews will take place on the 11th & 18th September via Microsoft teams.

About the role

Your main duties will include:

- Provide and model good practice support in the delivery of behaviour support plans

- Support the development of individual team members skills sets in the interpretation of Behaviour Support Plans and the review process.

- Contribute to the service set up of new support as prioritised within the region

- Contribute to Functional Behaviour Assessments and implement Behaviour Support Plans in collaboration with support teams, and families as appropriate

About you

The successful applicant will have:

- Have significant experience in directly supporting people with learning disabilities and/or autism who have complex needs

- Ability to use previous support experience to work alongside others in modelling good practice and support

- Demonstrate a high level of observational skills and evaluation of support outcomes and incidents

- Possess a strong understanding of the values and ethos of positive behaviour support, person centred approaches and thinking, and Active Support

The rewards

- Up to 35 days' annual leave entitlement (including bank holidays)

- Staff discount shopping scheme 'Rewarding Dimensions'

- We offer a salary advance scheme where you can access up to 50% of the money you've earned before payday.

- Employee Assistance Programme

- Pension scheme

- Long Service Awards

- Qualification scheme

- Employee recognition scheme 'Inspiring People'

- Discounted health and dental cover

- Life Assurance

- Bike to Work Scheme

- Season Ticket Loan

For more information visit www.dimensions-uk.org/careers

Apply now

- An enhanced DBS disclosure will be required for this role, the cost of which will be incurred by Dimensions.

- We welcome applications from everyone who has the right to work in the UK, and value diversity in our workforce

- As Disability Confident Leaders , we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy - Dimensions has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees

- As part of our commitment to making reasonable adjustments we can offer support to complete your application. Please contact the Resourcing Consultant Team on 03003039150.

- We now have British Sign Language (BSL) translated videos for all of our recruitment communications.

- We are unable to offer sponsorship for this role.

Proud member of the Disability Confident employer scheme

As above. Please also see attached Job Description and Personal Specification document To preserve and improve the quality of our output, all personnel are required to think not only of what they do, but how they achieve it. By continually re-examining our processes, we will be able to develop and improve the overall effectiveness of the way we work. The responsibility for this rests with everyone working within the practice to look for opportunities to improve quality and share good practice. The practice continually strives to improve work processes which deliver healthcare with improved results across all areas of our service. We promote a culture of continuous improvement, where everyone counts, and staff are permitted to make suggestions and contributions to improve our service delivery and enhance patient care.

Working with service users and their families or carers: To draw upon your lived experience to enhance the approaches offered to service users to support their recovery. Build and maintain safe and effective therapeutic recovery relationships. Build and maintain safe and effective therapeutic recovery relationships Understand a persons experiences in relation to their mental health Advocating for people to be treated with dignity and respect Acting as a Named Worker for a designated caseload to ensure service users receive a consistent approach and a named person to contact. This will involve building a working relationship and to promote an individuals ability to manage their own needs and independence. As a named worker you will work in collaboration with the Multidisciplinary team to support the overall care and treatment plan of the individual. Support service-user access to digital interventions/technology To work as part of the team supporting the families or carers of someone using services Understand a persons coping strategies and strengths and support people to use these at times of distress or difficult To enable/assist/support service users to develop self-management of their condition taking an empowering approach to promote independence (doing with and empowering, not doing for people). To recognise escalating informing others as appropriate. To report untoward incidents and areas of concern as soon as they arise Uphold principles/attitudes of anti-discriminatory views/beliefs encouraging inclusivity and challenging discriminatory attitudes/practices Working with colleagues as part of a team: To work collaboratively with other members of the teams and to build and maintain effective working relationships with colleagues Adhering to working with the systems set and agreed within the Organisation to benefit the team process, individuals and service-users. Co-produce therapeutic groups: To co-produce and facilitate therapeutic groups for service users designed to support their recovery including helping build their understanding and coping skills To assist in the audit and evaluation of groups Co-produce staff training: To co-produce and deliver training (with team members and other Peer Support Workers across SHSC) Personal responsibilities: Negotiation to working flexibly to ensure service needs are met, taking into consideration the job role and competency framework. At all times represent trust values, uphold credibility with the team, the wider health community and with external agencies Adhere to Trust standards of behaviour and expected performance Administrative responsibilities: Be responsible for maintaining up-to-date daily records Adhering to information governance guidelines To encourage service-users voice to be heard throughout their clinical records Service development: Contribute to/be involved in service development Participate in promotion of the team and PSW to the directorate and wider trust Be involved in recruitment processes

You can find further details about the job, in the attached Job Description and other supporting documents. Secondments Applicants from within the NHS will be offered on a secondment basis only, agreement should be obtained from their employer prior to submitting the application. If you like what you have read and think you have the skills and experience, we need then don't delay, apply today! We get lots of applications for our roles and so we sometimes have to close our posts early. Don't miss out!

Your new company
An innovative manufacturing company based in the Sheffield area.

Your new role
This is a brand-new role, created due to the success of the business. The main duties of this position will be to provide customer-facing sales, support and product training based around the advanced solutions on offer. You will work alongside the senior leadership team to identify opportunities within the market and explore possibilities with potential customers. You will create proposals, liaise with internal stakeholders and assist with installation either remotely or on site. This role will be exciting, challenging and varied.

Naturally, you will be a confident, fantastic rapport builder as part of your role will be to provide presentations and demonstrations whilst becoming an expert in your field.

What you'll need to succeed
We are looking for a professional candidate with a good understanding of IT infrastructures. You will have experience in a similar role and have first-class communication and customer service skills. You must have a meticulous eye for detail, be a problem solver and have solid administration skills.

What you'll get in return
A fantastic working environment, the opportunity to occasionally travel, free parking, 25 days holidays plus stats.
What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

WE ARE 200 years of history and over 2,300 employees strong. WE ARE a business loaded with opportunity and career progression. WE ARE innovators, designers, makers and engineers who manufacture and provide smart, efficient, and effective building products and solutions.Through our customer relationships, diverse building product range and solutions, we enable the creation of inspirational homes, places and spaces for us all to live and work better. With eight core product categories, underpinned by expert design and technical services, we work with architects, builders, merchants and the wider construction supply chain to build the face of Britain.
We are fully committed to a net zero future and continue to invest in expertise and product development to manufacture more efficiently and sustainably. We pride ourselves on leading for new, innovative and sustainable products and solutions, both for today and for a new era of building.
To support our progress, we are currently recruiting for a Customer Service Advisor to come and join our team at our Sheffield site in S26 6NQ
Specific responsibilities include:
Responding to customer enquiries, pricing requests, delivery information and samples by telephone.
Checking of Addresses, Pricing, Discount, Product and Haulage Availability.
Entry of Quotations, Sales Orders, Samples Requests and Schedules.
Investigating credit requests and additional invoices.
Preparing Credit notes.
Ensure that regular and accurate updates are made on company CRM package.
Liaising with Transport
Order Book and schedule Clearance
Checking of Acknowledgements
Soft sales, working with external team and customers to promote stocks and increase sales
Essential Qualifications & Experience:
Good interpersonal and communication skills – verbal and written
Evidence of working as part of an effective team
Participation in training events, which may necessitate travel and overnight stays
Excellent telephone manner and accurate keyboard skills
Flexible and enthusiastic individual able to work under pressure and use own initiative
Working knowledge in Microsoft applications including email, Excel and Word.
Full driving Licence
Think you can make a difference? WE ARE your future.
More details:

Full time, permanent role – with hybrid working options
Competitive salary


10% matched pension, administered by Legal and General
3x life insurance
Share Save scheme eligibility
Full access to Employee Assistance programme for self and family members
Access to high street retail discounts platform – with access to discounts at Tesco, Asda, etc…
Personal development and career progression opportunities

Our commitment to diversity and inclusion?
Excited about the role, but your past experience or qualifications don’t perfectly match everything in the job description? We would encourage you to still apply. Studies have shown that some people, particularly from minority groups are less likely to apply to jobs unless they meet every single qualification. Here at Ibstock Plc we are dedicated to building belonging, empowering our colleagues to be their true self by offering a diverse, inclusive and authentic workplace. You may just be the right candidate for this role, or other future roles across the Ibstock Group.
Ibstock Plc are committed and passionate about building a diverse environment. We are proud to be an Equal Opportunity employer. You will receive consideration for employment without regard to gender, gender identity or expression, sexual orientation, race, religion, national origin, disability or age.

Funeral Service Crew - 12 Months Fixed Term Contract
£12.40 per hour plus benefits
Part time 30 hours per week, varied shifts Sunday to Saturday 8am-8pm - as part of this role, you'll also be part of the on call rota
Sheffield, S2 4LB


No experience needed. You can apply for this job on your mobile in a few simple steps - no CV required.


You'll need a full manual UK driver's licence for this job.


Help families say the perfect goodbye to loved ones as part of our funeral service crew.


No experience? No problem. We provide full training and ongoing support, plus access to a wide range of benefits including competitive salary, an excellent pension scheme, and discounts on a range of Co-op products and services.


At the Co-op, you'll be part of something meaningful. Join us today.


What you'll do


* collect the deceased from a range of locations and scenarios in a professional and empathetic manner
* bear coffins and drive funeral vehicles
* maintain the cleanliness of equipment and facilities, including vehicles
* prepare coffins and engrave name plates
* prepare the deceased in our care for viewings and the funeral

This role would suit people who have


* a full UK manual driving licence
* a sensitive approach to customer service with good attention to detail
* the ability to react calmly and compassionately in emotional circumstances
* the ability to perform the physical aspects of the role (manual lifting)


Why Co-op?


You'll get a fantastic benefits package including:


* 30% off Co-op branded products in our food stores all year-round
* 10% off other brands in our food stores all year-round (doubles to 20% on the Friday and Saturday after payday)
* discounts on other Co-op products and services
* 23 days holidays (pro rata, rising with service)
* a pension with up to 10% employer contributions
* access to our Employee Assistance Programme which offers confidential advice and support on anything you're struggling with, 24 hours a day
* access to virtual GP and free eye tests
* endless career development opportunities including apprenticeships
* friendly, supportive team and the knowledge that you make a huge difference to your community
* access to Wagestream - a money management app that gives you access to a percentage of your pay as you earn it
* YuLife - an app that rewards your for exercising with discounts and vouchers for all kinds of brands


At Co-op, we're proud to do things a different way. As one of the world's largest co-operatives, owned by millions of members, community is at the heart of what we do. Since our Co-op was founded in 1844, we've had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities


Building an inclusive work environment


We're actively building diverse teams and we welcome applications from everyone. We want to build inclusive work environments, where our colleagues have equal opportunities to reach their full potential. We celebrate our differences, and recognise the importance of our teams reflecting the communities they serve. 


If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.


We'll ask whether you'd like to be considered under the Disability Confident scheme when you apply.


If we invite you to take part in the recruitment process for any of our jobs, we'll ask you if you need any reasonable adjustments to enable you to participate.


You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.


You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing.


As part of your application you'll need to complete an online assessment. It will take you around 20 minutes to complete this test.


If you're successful in your application, we'll perform some background checks as part of our pre-employment screening process. These will include a DBS (disclosure and barring service) and adverse media checks, and an occupational health questionnaire (to ensure you are fit to perform the role). We'll also check your social media activity on platforms like Facebook, Twitter and Instagram.


Any offer of employment made will be conditional upon the completion of pre-employment screening checks.

Job Purpose To provide a high quality front line reception service to our patients and colleagues. Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone. Primary Responsibilities Opening surgery premises and checking heating and ventilation in waiting areas and switching on computers in reception and consulting areas. Responsibility for checking and securing the premises, setting the security alarm. Tidying the reception areas and surgery at the end of a session, ensuring that any urgent or outstanding messages and tasks are passed over to incoming colleagues for completion. Keeping the consulting rooms and the reception areas adequately supplied with stationery and necessary equipment, ensuring they are ready at the start of each clinic. Receiving and directing the patients on arrival in an efficient and polite manner. Courteously deal with all general enquiries, explaining surgery procedures, making new and follow-up appointments over the telephone or with direct patient contact. Receiving and passing on messages for clinical and managerial staff. Receiving requests for repeat prescriptions and processing these on computer. Opening mail and ensuring that it is directed to the correct recipient as soon as possible. Organising letters, new prescriptions and repeat prescriptions to be checked and signed by the doctor. Filing and extracting patients records and any documents relating to these be it from paper or electronic records. Enter patient information accurately on to the computer as required. Pass on all requests for home visits to the GP, ensuring careful recording of all relevant details. Retrieve, if necessary and re-file records as required, ensuring strict alphabetical order is adhered to. Ensure all correspondence, reports, results etc are scanned promptly and in the correct records. Registration and documentation of new patients to the practice, including re-organisation of patient notes when they are received, ensuring new patient checks are carried out. Registration and completion of forms for temporary residents. Photocopying medical records. Liaising with other outside agencies including hospitals, ambulance control or other bodies by telephone, fax or email. Recording requests for medical reports, photocopies of notes etc. and invoicing for such items. Flexible to work extra to cover for holidays, sickness and other absences including working at either site, Elm Lane or Chapeltown. Willingness to adopt and contribute to new processes. Undertake any other additional duties appropriate to the post as requested by the Partners or the practice manager. Confidentiality: In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately. In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential. Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data. Ensure log off procedures are followed and computer passwords and smartcard codes are not shared amongst other team members. General All employees are required to: Abide by the Health and Safety at Work Act. Attend mandatory training regularly. Co-operate and liaise with departmental colleagues. Observe the practices Equal Opportunities Policy in their behaviour to the public and other workers. Participate in an annual individual performance review. Participate in and contribute to team meetings. Respect confidentiality applying to all surgery areas. Work with the rest of the team in a polite and respectful manner. Work within the surgery no smoking policy. Work within the surgery policies and procedures. All employees are expected to: Act in a way that recognizes the importance of peoples right, interpreting them in a way that is consistent with the practice procedures and policies, and current legislation in relation to equality, diversity and rights of patients, carers and colleagues, co-workers, patients and visitors must be treated equally, irrespective of gender, ethnic origin, age disability, sexual orientation, religion etc. Demonstrate a commitment to their own development, to take advantage of education and training opportunities and develop their own competence. Respect the privacy, dignity, needs and beliefs of patients, carers and colleagues. Support and encourage harmonious internal and external working relationships. This job description is not exhaustive and you may be asked to perform other duties considered necessary to ensure the practice runs smoothly. It should be appreciated that the practice and general practice as a whole are consistently undergoing a period of change, this will inevitably necessitate changes in particular duties involved in the job as the work load changes.

Lead Support Worker - Female

Part time - 22.5hrs including a sleep in

Location: Sheffield S8

Pay £14.11ph

Are you experienced in supporting adults with learning disabilities? Join our innovative team based in Sheffield, where you can lead by example, enjoying an excellent training programme, strong career progression - and deliver outstanding support through the unique 'Activate' model, proven to make a measurable difference to people's lives and your professional satisfaction.

We are looking for a Female Lead Support Workers to join our team in Sheffield S8, and create a positive difference that improves life for the people we support.

You will be supporting a young woman in Greenhill who enjoys music, cinema, eating out, going shopping, arts and crafts, sensory rooms and going for walks. One thing she loves is celebrating birthdays and anniversaries with a good party. She is fully mobile and needs support with daily tasks in and around her home. She also requires support in helping her manage her emotions, anxieties and behaviours on a daily basis.

The young woman you will be supporting requires 24 hour support so the shifts will also include sleep ins. Shift patterns run from 8am - 3.30pm/ 3.30pm-11pm including sleep in shifts.

Dimensions is a leading social care provider in England and Wales, supporting people with learning disabilities and autism

"Gender is considered to be a genuine occupational requirement in accordance with paragraph 1 of Schedule 9 of the Equality Act 2010."

Dimensions is proud to be one of very few social care organisations that are accredited by the Great Places To Work programme 2023.

For more information about the service needs please contact the manager Lyndsay on 07342038733 or please click to apply button to submit a short application

Your rewards

A full list of rewards can be found in the job description attached

Applications will be shortlisted on receipt and interviews will be held until the posts are filled

Apply now

An enhanced DBS disclosure will be required for this role, the cost of which will be incurred by Dimensions.
We welcome applications from everyone and value diversity in our workforce
As Disability Confident Leaders , we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy - Dimensions has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees
As part of our commitment to making reasonable adjustments we can offer support to complete your application. Please contact the Resourcing Consultant Team on 03003039150.
We now have British Sign Language (BSL) translated videos for all of our recruitment communications.
We offer a salary advance scheme where you can access up to 50% of the money you've earned before payday.

Proud member of the Disability Confident employer scheme

What skills and experience we're looking for

- 4 A*- C at GCSE (or equivalent/or experience) incl. English and Maths

- A’ Level (or equivalent) in relevant subjects

- Has experience of pupil assessment

- Can manage the behaviour of pupils in a reasonable manner

- Experience working with children of relevant age

- Full working knowledge of relevant policies/codes of practice and awareness of relevant legislation

- Understanding of principles of child development and learning processes

- Work constructively as part of a team, understanding classroom roles and responsibilities and your own position within these

- Can use ICT effectively to support learning

- Use of other equipment technology

- Sound speaking and listening skills to extend language in discussion

- Can plan, implement and evaluate learning activities

- Can assist the school in forming a partnership with parents

- Sufficient practical and organisational skills to contribute to the preparation and management of educational resources

- Can complete and maintain pupils records

- *The ability to converse at ease with members of the public and students and provide advice in accurate spoken English is essential to this role

- Ability to self-evaluate learning needs and actively seek learning opportunities

- Ability to relate well to children and adults

- Has a caring positive attitude towards pupils welfare

- Has an awareness of pupils with special educational needs

- Can maintain trust and confidentiality where appropriate

- Can allocate some contractual time to after school staff meetings when appropriate

- Can allocate some contractual time to the whole of, or part of, staff training days when appropriate

- Can maintain personal presentation that sets high standards for the pupils

What the school offers its staff

1. OUTSTANDING SCHOOL

However you measure it, the school is very strong.

2. TEAMWORK

We are very fortunate to be able to recruit superb staff, but you are never working on your own - you are an important part of a great team.

3. SUPPORT FOR STAFF

Everyone is supported. Whether you're starting your career or are experienced and aspiring for more, you will receive help and support.

4. EXCEPTIONAL BEHAVIOUR

We have great relationships with our students but there are clear lines that will not be crossed and consistent systems that will allow teachers to get on and teach.

6. ENJOYMENT

The school is an enjoyable place to work. There is a vibrant staff social scene, staff sports clubs, and plenty of opportunities to have fun at work.

7. PROFESSIONAL DEVELOPMENT

King Ecgbert staff take their careers seriously and we support that with great professional development at school and at trust level, where we grow our own future leaders.

8. RETENTION

People like working here; jobs do not come up often and people stay here a long time.

9. LOCATION

The Peak District is right on our doorstep, and people can go for walks, runs, climbing, and bike rides directly from work. The area offers excellent cafes, bars, and restaurants, as well as lovely places to live with more reasonable house prices compared to the south of England.

10. ACCESS TO GREAT CAREERS

Mercia Learning Trust is a leading multi academy trust with plans to grow. A post at King Ecgbert School, the largest school in the trust, i s a great springboard to a career in an organisation that values talent.

Commitment to safeguarding

Mercia Learning Trust is committed to safeguarding and promoting the welfare and safety of children and young people and expects all staff to share this commitment. If you are shortlisted, your suitability to work with children will be explored, and this will include disclosing convictions. The information you disclose may be discussed with you during the interview.

Act as a contact point for teams, dealing with and responding effectively to complex queries from stakeholders and passing on relevant information to appropriate team members sensitively and autonomously. Ensure appropriate and timely responses to all relevant correspondence. Draft routine responses and ensure that all correspondence is accurate and delivered in a timely manner. Act as a key member of the team to support effective communication and stakeholder management both internally and externally. Operate in a highly political and sensitive environment. Communicate complex and sensitive information and issues, including briefings and reports to managers and project leads as appropriate. Act as administration lead for all incoming issues to Senior Managers and teams mailbox, dealing with these appropriately and in a timely manner. Act as a filter for incoming calls to the Private Office, relaying messages accurately and promptly and if possible, solve simple queries. Where appropriate redirect to other senior staff, proactively seeking information and passing it on as necessary. Handle significant quantities of confidential and sensitive information on behalf of the Senior Managers, always ensuring the appropriate degree of confidentially and discretion is adopted at all times. Undertake reporting and analysis of information to support delivery, including running and collating reports to the board and senior management as required. Organise and manage documentation for meetings and events, including preparation of agendas and minutes of meetings, tracking actions and timeframes as appropriate.