Total 6 Customer Service job vacancies in Stevenage, SG1 4AB

To provide high-quality patient care. If physical intervention with a patient is required, it is integral that you carry out this duty for your role. Drive Prometheus ambulances as and when required. Assist the qualified nurse in safely conveying and transferring all patients under the care of Prometheus. Ensure they have adequate handover of the patient's details, including risk history and current presentation, from the Clinical Logistics Manager, RMN or nurse responsible for the patient at the collection address. In the absence of an RMN, when a patient is informal, you must complete all paperwork required for the transfer. To provide crisis intervention to patients experiencing mental health difficulties during a transfer. To respond to emergencies during their span of duty. The post holder is responsible for being aware of relevant national and local policies regarding safeguarding children and adults. Attend all relevant training, meetings and reviews. To ensure by attitude, approach and response the continuation of good working relationships between staff and patients throughout the transfer. To report accidents, complaints and any untoward incidents promptly to the Clinical Logistics Manager. Attend the Prometheus base at the required time by the Clinical Logistic Manager and adhere to the company's uniform policy. To carry out any other tasks deemed reasonable by the management team for the smooth running of the company. Essential Criteria: Excellent written and communication skills. Strong attention to detail and focus on accuracy. Proactive and positive self-starter. Excellent teamwork skills. Well-organised with good time management skills Valid Enhanced DBS Currently working in a compliance-focused role. Full UK Driving Licence. Please note we do not accept Provisional Driving Licences, as the role requires you to drive company ambulances. Right to work in the UK. Please note we do not offer UK VISA Sponsorships. Employment references for up to a 5-year period. Candidate will need minimum 3 years UK employment history. Confidentiality: It is a condition of employment that staff will only disclose information obtained in their duties if those entitled to receive it. The post holder must ensure that the confidentiality of personal data remains secure regarding the Data Protection Act and that relevant company policies are adhered to. Equal Opportunities: Prometheus is committed to being an equal opportunities employer and welcomes applicants from people irrespective of age, gender, race, and disability. All staff must comply with current legislation, company policies and national guidelines for good practice. Conduct: All staff members must conduct themselves and represent the company responsibly, complying with all policies and procedures. Health & Safety: Staff must ensure they are familiar with the Health & Safety at Work Act (1974) requirements and the company's policies /codes of practice applicable to the workplace. Safeguarding: Every staff member is responsible for being aware of and following the relevant national and local policy in safeguarding children and vulnerable adults. Training /Education: All staff are responsible for participating in regular appraisals with senior management and identifying the post's performance standards. Our Mission: To exceed expectations and set new standards. Our Values: Professional, Approachable, Caring and Compassionate. Company benefits: Employee Assistant Program Free on-site parking at all bases Free company uniform Mandatory training Enrolment in the companys pension scheme (The People Pension) Prometheus aims to create and encourage an environment committed to promoting equality and diversity, working inclusively, and valuing the differences individuals can bring to the workplace. We uphold these principles in our organisational values and behaviours towards each other and our patients. We welcome applications irrespective of age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexuality, or other personal circumstances.

Chef Manager

Full-time - 37 hours per week - Weekdays and alternate weekends required

Quantum Care is a not for profit company providing high quality care services for over 2000 older people in Hertfordshire, Bedfordshire and Essex. We are looking to recruit the right people to join us and provide the best possible care to our residents, offering support, maintaining dignity and assisting them to enjoy every day living in our Homes.

As a Chef Manager you will be responsible for:

Providing homely meals for our residents, meeting a diverse range of dietary requirements.
Planning staff rotas which are appropriate for the kitchen workload and arrange cover for planned absences, using existing and casual staff.
Organising every aspect of the catering operation within the home to provide a safe, nutritious, cost effective quality service to all customers.
Ensuring all statutory training takes place.
Ensuring regular stock takes occur and that stock is maintained at minimum agreed levels.
Communicating with all customers on a regular basis, whenever possible.
Managing the catering budget and producing financial information relating to performance against the budget on a monthly basis.
If you believe this is the job for you, we would love to have you join our team and in return we will provide the following rewards & benefits:

Competitive salaries with enhancements at weekends and Bank Holidays.
Career development opportunities and recognition of career milestones.
First class in house training provided from day one.
Free Employee Assistant Programme: Providing 24/7 assistance and support to help you balance work, family and life.
Company Pension Scheme (after 1 years’ service).
Free DBS check and uniform.
Access to retail discounts and offers.
Refer a friend scheme of £500 per referral
Terms and Conditions apply to all benefits

This is a great opportunity to join a well-established, values driven company that offers varied and rewarding work and opportunities for career progression. We welcome applications from a very diverse range of people who have the right to work in the UK. We are not able to offer sponsorship to candidates at this time.

We are recruiting for a Pharmacy Support Worker Technical Services who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.

The post holder will have excellent organisational and interpersonal skills to work in our busy manufacturing unit within the pharmacy department at the Lister Hospital.

We have a state-of-the-art new unit that has undergone extensive refurbishment. This is an exciting time for you to join our team and work in a brand-new facility.

The Lister Pharmacy Aseptic team is a growing and progressive team that makes personalised medicines, mainly injectable chemotherapy doses, in clean room environments for our Trust's patients.

At the heart of everything we do are our core values: Include, Respect, and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us.

You will be expected to follow strict standard operating procedures in the preparation of drug products.

Aseptic preparation of medicines and assembling and transferring drugs and consumables into the clean rooms.

Creating documentation using pharmacy software systems.

Conducting cleaning of aseptic rooms and associated equipment.

Supporting stock maintenance of drugs and consumables.

Applicants are required to be able to work methodically and have rigorous attention to detail. You must be willing to meet the strict personal requirements for clean room working and be dexterous to undertake aseptic preparation, including the manipulation and use of needles and syringes.

In house training and accreditation will be provided to achieve the required level of competency; on-going validation of aseptic technique is a requirement of the post.

At East and North Hertfordshire NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

We run the following hospitals:

• The Lister Hospital, Stevenage
• New Queen Elizabeth II (New QEII), Welwyn Garden City
• Hertford County, Hertford
• Mount Vernon Cancer Centre (MVCC), Northwood

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation and our staff and patients are at the heart of delivering this ambitious agenda.

We are committed to a positive work life balance for our employees. This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests. Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.



Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.


This advert closes on Friday 29 Nov 2024

Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.

Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.

To provide support, give time to an allocated group of carers and thus promote carer support and recovery and promote their place in the broader community. Responsible for providing support to the care co-ordinator, through providing support to the carer and linking any shared objectives into ongoing care planning. To positively promote wellbeing and support for self-management for carers within the community. To enable the capacity of the teams to develop a rapport with carers, based upon attentiveness, sensitivity, understanding, compassion and honesty. To develop plans that will enable the provision of practical support to carers in developing and managing their lives. To ensure the right information is available to enable staff and carers to gain access to resources, including benefits and welfare rights. To help to identify early signs of carer breakdown by monitoring the wellbeing of carers. To report regularly to care co-ordinators and appropriate key workers. To maintain accurate records as required by existing procedures, entering appropriate details on the carer record as necessary. To ensure the carer understands and has a clear pathway of support across community services; to include, on occasion, liaison work with acute services. To undertake direct carer work where this is deemed appropriate, and to proactively engage carers in working to achieve their own desired outcomes in line with recovery principles, and recorded in their care plans. To respond to urgent situations emergencies or crises using local protocols. E.g. implementation of carer contingency plans, carer breakdown. To lead on the development of structured and semi-structured group work with carers within the community settings, and to contribute to the research of local need and the development of such groups to meet it. To use information systems including information technology and be willing to undertake appropriate training. To attend and actively participate in training sessions, team / care plan review meetings and supervision as appropriate. To undertake such other duties as may be determined from time to time within the general scope of the post.