Total 262 Customer Service job vacancies in Telford, Shropshire, TF3 4NB

Who are Diligenta?

Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do and our aim is to transform our clients' operations. A business that has been described as 'home' by existing employees, we drive a culture that is founded on positive change and development.

Summary of the role

Lead, manage, and inspire a team of Customer Service Representatives to achieve key operational objectives and deliver exceptional service. As a Team Leader, you'll oversee customer service delivery, manage team performance, and foster talent development to meet business and client goals. This role is ideal for a motivated leader with a passion for driving team success and delivering exceptional customer service.

Benefits

• 33 days including Bank Holidays
• Eligibility for an annual discretionary bonus scheme
• Personal and career development opportunities to progress your aspirations within the company as well as through our global parent company (Tata Consultancy Services)
• Access to Perks at Work (an online discounted shopping platform) saving you money on a wide range of goods and services, including your weekly food shop, holidays and electrical goods
• Cycle to Work Scheme & Interest free Season Ticket loans
• A companywide Wellbeing programme, including an Employee Assistance Programme and other benefits/resources to support your mental/physical and financial wellbeing
• A comprehensive set of Moments that Matter policies, such as Carer's Leave, Foster Leave and Retirement Leave
• A contributory company pension scheme where we match your contributions up to 6%, Group Life Assurance ('Death in Service") & Group Income Protection
• Apply to find out about our other benefits

What you'll be doing

• Queue Management: Ensure all work is cleared to zero every day and/or call centre customer queues managed to agreed standards & service levels. Allocate and manage team members across required work/customer queues switching between queues as necessary.
• Performance Monitoring: Use MI data to track team performance, system compliance, and take corrective actions as needed
• Resource Planning: Plan and allocate team capacity for optimal utilisation, including training for versatility and improving customer outcomes
• People Management: Lead, coach, and motivate team members, set and monitor performance targets, and conduct daily briefings
• Issue Escalation: Inform Customer Services Manager of any threats to production or work completion, and escalate unresolved issues promptly to avoid failures
• Performance Metrics: Track and report on key performance indicators, including quality, productivity, compliance, and employee engagement

What we're looking for

• Proven experience in excellent team management is crucial, with a strong ability to lead, motivate, and develop a high-performing team
• Ability to manage effectively in a fast-paced environment, adapting quickly to changing demands and priorities
• Proven ability to plan, organise, and manage tasks efficiently, including delivering results both individually and through teams
• Capable of analysing issues, generating solutions, and making data-backed decisions
• Previous Financial Services experience (desirable, not essential as training is provided)

If you need any help or adjustments for any stage within the recruitment process due to health, disability, or any other reason, please let us know.

Ready to take the next step in your career? Apply today and become part of our innovative team!

Your new company
Hays are working closely alongside a well-established Legal firm who are looking to appoint a Legal Support Assistant on a permanent basis. This is a 12 month contract which does have the possibility to extend.
Your new role
As a Legal Support Assistant your role will involve be to provide a high level of legally related administrative support to the department assisting fee Earners within the department performing tasks as directed which may be of a complex nature. As a Legal Support Assistant your role will involve:

• High attention to detail is required in dealing with clients and on all files.
• Deliver an agreed level of fee earning and performance targets of up to 1 hour per day.
• Track, monitor and time record all time spent on client matters and specifically activities that attract a client fee.
• Ensure that time is recorded and billed appropriately where applicable.
• Liaise with the Legal Support Service team on matters as required relating to file opening, dictation etc.
• Gather the initial client details electronically.
• Liaise as required order to obtain any additional information required in order for the file to be opened.
• First port of call for all department-related enquiries.
• Set up initial appointments on new matters for fee earners.
• Anticipate as well as respond to clients' requirements, dealing with queries within agreed remit.
• Maintain diaries and organise internal and client meetings.
• Prepare post and correspondence as required.
• Filing preparation, maintenance and updating of client files.
• Taking detailed instructions from clients and contacts including new matters (but not providing advice) and generally assisting fee earners to progress matters, including arranging and sitting in on client meetings to take notes.
• Liaising with clients and contacts as required and enhancing fee income by adding value to existing client relationships and by developing profitable relationships with new clients.
• Monitoring movement of documents and files including backlog.
• Responsible for all aspects of the administration, including recording all own time spent on client matters and ensuring that time is billed promptly.
• Payment of invoices and other payments, e.g. to clients or contacts as and when required. E.g. giving quotes and ensuring clients are aware of other services offered by the department and firm.
• Answering telephone calls and dealing with queries within remit.
• Taking details and/or messages where required.
• File administration including forms, prepare bundles and indexing bundles of documents under instruction.
  
  What you'll need to succeed

In order to be considered for this role you will need experience in the following:

• GCSE's Grade 4 or above (or equivalent) including English and Maths.
• 3 A levels or equivalent
• Positive attitude towards learning and development.
• Positive attitude towards learning and development.
• Degree in Law or Business or similar
• CILEX Legal executive course or similar
  
  
  What you need to do now
  
  If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
  If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Package Description: At Avery Healthcare we believe in caring for those who care for our residents; We recognise and celebrate our hard-working colleagues,supportingyour career development witha variety of apprenticeships, and provide you with access to a range of leisure and retail discounts. We are nowseekingacompassionate,enthusiasticand dedicatedindividualto join ourfriendly, award-winning team asareceptionist. ABOUT THE ROLE Your focus asareceptionistwill be tooffer professional, high quality customer service as first point of contact within the homeas well asprovidinga range of administrative services. Other responsibilitieswillinclude: Answering the telephone and responding to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly. Completingreception-related administration,maintainingdatabases,and providing administrativeassistanceas required by the General Manager. Maintainingthe general tidiness of the reception area, liaising with Housekeeping to ensure standards aremaintained. ABOUT YOU To besuccessfulin your application, youwill live our values of caring,supportive,honest,respectfuland accountable in all that you do. Our ideal candidatemust: Have excellent communication skills both verbal and written. Be confident in using computers. Have a positive,friendly,and welcoming attitude. Havepreviousexposure to problem-solving and client complaints. ABOUT AVERY As one of the largestproviders of luxury elderly care homes in the UK, we believe that the lateryearsof our residents lives should be as enriching as any other. Our vision of creating meaningful livestogether is reached by the exceptional care and experience we proudly offer throughout our growing portfolio of over 100 care homes whilstestablishing ourselves as the preferred choice forresidents and employees. Please note this role will require: ADBS Disclosure check, the cost of which will be met by Avery Healthcare. Proof of eligibility to work in the UK. This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs

Do you share our values of Caring, Passionate and Teamwork? Join Care UK, a multi award winning care provider, as a Domestic.

We are looking for people to make a difference to residents’ lives every day. When you join Care UK you’ll be joining a team who share the same values: caring, passionate and teamwork. You will have a strong desire to help people and put residents at the heart of everything you do.

The Role


Cleaning all areas of the Care Home
Following the infection control regulations and policies
Respecting the privacy of individuals and residents
Creating a warm and friendly atmosphere for our residents


Some of our benefits by joining the Care UK family


Wagestream- access your wages at any-time.
Bank Holiday Pay Enhancements
Career development, training, and access to our approved apprenticeship scheme
Hundreds of online and in-store discounts
Annual purchase holiday scheme
Wellbeing support


Career Development

Whether you are an experienced Domestic or are looking to start a new career, Care UK can provide you with a thorough training and induction programme to further develop your skills, with lots of opportunities for progression.

We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours.

Senior Care Assistant (Days). Telford Hall Care Home

£12.97 per hour
Full time 3/4 days per week
7am-7pm shifts

Here at Telford Hall, we provide an exceptional standard of specialist nursing, palliative and dementia care to our residents, with a particular focus on nurturing each individual to achieve personal goals and to lead a fulfilling and meaningful life.

Our dedicated team are committed and passionate about what they do and how they support our wonderful residents. Through an inspiring Activities programme and strong links with the local community, we encourage our residents to forge relationships and friendships that will create a thriving home environment.

As a Senior Care Assistant at our home, your role may involve:

undertaking any necessary training
supporting our residents with personal care and hygiene, eating, and getting involved with daily activities
providing emotional support and companionship
supporting our residents to live an enriched and fulfilled life, focussed on their individual hobbies, preferences and abilities
maintaining high standards within the care home environment
Senior-level duties to support the Home Manager, which may involve: staff supervisions, appraisals, record-keeping, liaising with outside professionals, interviewing etc.

Sandstone employees enjoy a range of benefits:

Free uniform. Free Meals*. Free DBS.
Discounts on the high street* - with retailers like Asda, Costa and Argos
Refer-a-Friend - and get a £250 bonus
Flexible pay* - choose when you are paid, and get money management tips too
Free wellbeing programme - helping you look after your physical and mental health
Employee recognition scheme - we recognise and reward great work
Pension scheme - helping you plan for your retirement
In-house training - on-going face-to-face training, tailored to you
Career opportunities - The chance to ‘make your mark’ and play a key role
*Overtime is paid for working over full time hours. Free meals are given if working over an 8 hour shift and are subject to terms and conditions. Discounts are accessed using our ‘Reward Me’ app. Flexible pay is available via ‘WAGESTREAM’.

What are we looking for?

Supervisory/leadership experience in a residential or nursing home setting
A positive outlook and warm personality
Level 3 qualification in Health & Social Care
Confident in record-keeping and the use of various technologies
Able to remain calm and guide colleagues under pressure
Flexibility to work shift patterns according to the needs of our residents

Sandstone Care Group is an Equal Opportunity Employer:

We welcome and encourage applications from all backgrounds. We embrace diversity within each service, as we think it is important that the Social Care Workforce represents the people it serves. We welcome applications from people from backgrounds including disabled candidates, Black, Asian and Minority Ethnic (BAME) candidates, LGBTQ+ as well as non-binary candidates, and those with experience of mental health.

An exciting opportunity has arisen for a Service Advisor with 2 years' experience in customer service roleto join a well-established new and used car dealership, offering excellent benefits.

As aService Advisor, you will provide vital support to the Aftersales Department and manage customer enquiries both in person and over the phone. Full training will be provided to meet firm's high standards.

You will be responsible for:

- Booking vehicles into the workshop and arranging service loan vehicles.

- Preparing and issuing customer invoices.

- Managing warranty claims and providing support in the parts department.

What we are looking for:

- At least 2 years' experience in customer service role.

- Strong organisational skills and attention to detail.

- Excellent communication skills, both face-to-face and over the phone.

- Valid UK driving licence.

Shifts:

- Monday - Friday: 08:30am - 5:15pm

- Saturday (on rota): 08:30am - 12:30pm

What's on offer:

- Competitive salary

- Company pension

- Bonus scheme

- Death in service insurance

- 28 days holiday (including bank holidays)

- Discounted repairs and new / used car purchase

Apply now for this exceptional opportunity to work with a dynamic team and further enhance your career.

Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.

Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.

Are you a passionate and caring individual looking for a rewarding career with excellent training and opportunities for development? Join Care UK, a multi award winning care provider as a Care Team Leader.

The Role


Leading and supervising your shift
Case managing residents and liaising with families, healthcare professionals and other stakeholders to ensure that the best care plans are created and delivered
Administering and recording medication
Carrying out risk assessments
Working alongside care assistants to support residents with daily needs, ensuring residents remain as active and independent as possible
Working closely with the leadership team to develop services
Provide a fun, inclusive, and professional approach at all times


Some of our benefits by joining the Care UK family:


Wagestream - access your wages at any-time
Bank Holiday Pay Enhancements
Career development, training and access to our approved apprenticeship scheme
Hundreds of online and in-store discounts
Annual purchase holiday scheme
Wellbeing support


About You


NVQ Level 3 in health and social care desirable
Be well-organised, IT literate and adept at allocating and delegating work appropriately.
Proven ability to lead and supervise others.
A good understanding of care planning processes
Be experienced in or happy to undertake training on administering medication
Above all, have a natural ability to help make the lives of others more fulfilling.


We are looking for people to make a difference to residents’ lives every day. When you join Care UK you’ll be joining a team who all share the same values: caring, passionate and teamwork. You will have a strong desire to help people and put residents at the heart of everything you do.

We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours

"Kaleidoscope Child Care - Creating ever-changing patterns of play and learning
through discovery, adventure, awe and wonder, laughter and friendships."

We are looking to recruit an experienced early years practitioner to work as a senior key person for 2 year olds and support other staff working with 2 year olds in one of our Shifnal nurseries.

We are looking for someone who has experienced of working with Terrific Two's, who is talented at developing speech and language, who is patient, caring and can provide a professional level of care for families utilising our nursery. If you have gained experience of working with this wonderful age group and can demonstrate that you are the ideal candidate to join our team we would love to hear from you.

Candidates will need to be able to demonstrate excellent team skills to provide a positive, motivated and supportive work environment. Experience of coaching and mentoring colleagues would be advantageous. We are looking for candidates who ideally have experience of using iConnect.

Candidates must have a valid level 3 childcare qualification, current paediatric first aid and safeguarding training as a minimum with at least 2 years post qualifying experience in a nursery environment.

All posts are subject to an enhanced DBS, employment and reference checks

"Kaleidoscope Child Care - Creating ever-changing patterns of play and learning
through discovery, adventure, awe and wonder, laughter and friendships."

Pre-School Supervisor required to teach our wonderful pre-school children, acting as a key person for our 2025 school leavers and overseeing staff working with younger preschool. We are looking for an experienced pre-school practitioner who has a detailed understanding of the EYFS and a wealth of experience of teaching this wonderful age group. We have a 2025 cohort of summer born children who will require a key person who understands how to support 3 year olds on their journey to school readiness. We are looking for a practitioner who can engage children in activities that cover all aspects of EYFS whilst teaching them to be kind, inquisitive, investigators and thinkers. Our curriculum covers weekly aspects of Sensational Stories, the Natural World and Everyday Life whilst also encompassing Calm Space activities. To find out more about us please go to shifnalchildcare.com

Candidates must hold a valid level 3 childcare qualification and have a minimum of 2 years working with pre-school age children in a nursery environment. A current paediatric first aid qualification and safeguarding training are required.

All posts are subject to an enhanced DBS, employment and reference checks.

"Kaleidoscope Child Care - Creating ever-changing patterns of play and learning
through discovery, adventure, awe and wonder, laughter and friendships."

We are looking to recruit a wonderful, caring, nurturing baby room leader for our new Telford nursery. The successful applicant will be responsible for the care and well-being of the babies in our 9 place baby unit, supporting two other practitioners working within the room.

We are looking for an experienced level 3 child care practitioner who has received training in a baby room within a day nursery and who has a minimum of 2 years post qualifying experience working with under 2's.

A full and relevant level 3 child care qualification, paediatric first aid and safeguarding training are required.

All posts are subject to an enhanced DBS, employment and reference checks.

Location: Shrewsbury

Since 1989, we've supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home.

We're looking for people who are passionate about care, and who want to help others to join our amazing teams. We don't require you to have any previous social care experience, what we do need from you is to have the Right to Work in the UK, as we are NOT able to offer Health and Care Worker visas. Additionally, you are required to have a full UK driving license with access to your own vehicle.

If you're looking for a job that can be flexible around your lifestyle there are a variety of shift patterns available to work in mornings, afternoons, evenings or weekends.

At Helping Hands, we can offer the following benefits

• Paid mileage of 35p per mile between calls
• Early Pay App request up to 50% of your pay in advance of pay day
• Earn up to £100 for referring a friend
• Our care assistants are directly employed by us giving you access to holiday entitlement and our pension scheme
• Apprenticeship opportunities available to existing staff
• Support to complete nationally recognised qualifications including your Care Certificate and NVQs. Your career development is important to us if you want to progress, we can help!
• FREE Blue Light Card national discount card for hundreds of retailers

Being a Care Assistant means you need to be adaptable, kind-hearted and put others first. Your role may include:

• Providing companionship
• Support with personal care such as showering, bathing and toileting
• Helping with mobility around the home
• Overseeing medication and providing medical support
• Helping around the house with cleaning, cooking and tidying
• Running errands such as food shopping or picking up prescriptions

What skills and experience we're looking for

The College is looking to appoint a Learning Support assistant to join our extremely successful Special Educational Needs team. The ideal candidate will be able to work under the guidance of the SENCO and teaching staff to supervise and support individual or groups of students, in or out of the classroom. The role will require you to work closely with students particular educational needs including SEMH and assist with the development and implementation of individual intervention and support plans.

What the school offers its staff

In 2024 our overall Attainment 8 score was 4.6 and 69% of students achieved five or more GCSE's at Grade 4 or above

The Community College Bishop’s Castle is a popular rural secondary school, which provides our community with good to outstanding development, learning and progress in a positive, pleasant learning environment. We were described by OFSTED as having a “committed staff team” that is “determined to create a positive learning culture”. All judgements were good.

Our well-behaved students respond positively to our hard-working and highly committed staff. They achieve well and leave the school with results that are above the national average. You will be joining the school at an exciting stage of its development.

Further details and application forms are available from the school by email from newbold.r@communitycollegebc.org.uk by telephoning Mrs R Newbold, Headteacher’s PA on 01588 638257.

A job description and person specification are also available on the college website. www.ccbcshropshire.com

Closing date: Wednesday 9th October 2024 12 noon.

Interviews: w/b 14th October 2024

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

Support Worker

£13.43-£15.15 per hour

Hours 7am-7pm & 7pm-7am

Shrewsbury

As requested by our client, we require females only for this role.

Driving licence is essential

What is our client looking for

Our client is a female who requires 24 hour care due to suffering a stroke. This is a double up care package so staff will not be lone working.

Duties to include personal care, reablement, going to appointments, days and nights out including many social activities, particularly the outdoors. Client owns 3 dogs of her own, enjoys the countryside and walks.

Do you need experience?

As much as this is preferred, we do offer an excellent care certificate training programme for anyone who is new to care.

Your role will include

• Medication management and administration
• Help around the house
• Personal care
• Continence care
• General emotional support

What we offer:

• A variety of shifts to suit your lifestyle
• You will be paid the National Minimum Wage for all attended training sessions and shadow shifts.
• Work with our own clients, no agency work.
• Pension scheme
• Blue light card
• Free DBS check
• Enhanced Maternity/Paternity and Adoption schemes
• Continued professional development to support you & your career
• Weekly Pay
• Holiday Pay
• Refer a friend with the Care Friends mobile app and earn extra money - T&C's apply
• Employee Assistance line - available 24/7 and fully confidential for our staff
• Support from your local branch team and out of hours support.

We're looking for

• Excellent communication skills
• A full UK driver's licence & your own vehicle is a requirement
• Good professional and personal references

Want to find out how you can make life better for yourself and the people you care for?

In line with CQC & Care Inspectorate regulations, we require and will undertake Enhanced DBS/PVG, Right to Work, Reference and Employment History checks in line with Government guidelines for this role and safer recruitment best practice. Whilst we endeavour to keep the recruitment process as short as possible, due to the nature of these important checks there may be extension to timelines. All our clients are equally entitled to have their needs met in a safe, fair and balanced way. Prestige Nursing & Care colleagues are responsible for promoting Equal Opportunities for all and for challenging any behaviour or practice which discriminates against any client or colleague on the grounds of race, religion, disability, age, gender, sexual orientation, identity or any other perceived difference.

You may be asked to provide your employment details through HMRC.

As a Company we are unable to provide Sponsorship for overseas candidates. Applicants must have proof of right to work in the UK. It is a requirement to provide an overseas police check dated within the last 3 months of being in the UK if you have lived outside of the UK for longer than a year in the last 5 years.

By submitting your details, you acknowledge that Prestige Nursing is collecting, processing, and using your personal data for managing your application. For more information, please visit our Candidate Privacy Notice on our website.

Prestige Nursing & Care reserve the right to close this role early

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Tate Recruitment continue to work in partnership with Diligenta to identify individuals who have a passion for delivering great customer service, to join their ReAssure account based in Telford.

What does the role entail?

You will be joining a people and technology-driven business, taking inbound calls from valued customers and engaging in professional conversations regarding their life assurance, savings, investments or pension plans.

Whether assisting customers who are planning for their well-deserved retirement, helping them access their investments or benefits, updating personal information or providing them with support during difficult times such as a family bereavement, you'll play a vital role in providing a seamless experience during moments that really matter.

Many colleagues have customer-focused backgrounds in sectors such as retail, hospitality, contact centres or travel, so don't worry if you don't have a financial services background as comprehensive training will be given.

Join their team if…

• You have a passion for delivering a seamless customer experience, treating their customers with empathy, dignity and respect.
• Excellent listening and communication skills are your thing - both verbal and written. These are core to what they do, communicating complex matters in a simple and supportive way, providing our customers an outstanding service.
• You can solve problems, be flexible in your approach and adapt to changing priorities, comfortable switching between multiple IT applications whilst demonstrating excellent attention to detail.
• You have good PC skills, knowledge of Microsoft Office (e.g. Word & Excel) and a passion for learning. Sharing knowledge and experiences to enhance skills and develop best practices is in our DNA.

Colleagues are rewarded with competitive benefits, such as…

• No weekend working.
• 31 days of annual leave (including UK Bank Holidays) and an annual volunteering day.
• Eligibility for an annual discretionary bonus scheme.
• A comprehensive set of people policies that support the moments that matter in life, such as carer's leave, foster leave, fertility leave and retirement leave.
• 'Perks at Work' (an online discounted shopping platform), car lease scheme, cycle to work scheme and interest free season ticket loans for travel.
• A company-wide wellbeing programme, including a mini annual health check, nutritional advice, second medical opinions, employee assistance programme and other resources to support your mental, physical, and financial wellbeing.
• A workplace pension scheme where they match your contributions up to 6%, group life assurance and group income protection.
• Personal growth and career development opportunities to support your aspirations.

Who is Diligenta?

Diligenta are proud to be the single largest provider of outsourced administration services to the UK Life Assurance and Pensions market and a subsidiary of Tata Consultancy Service (TCS), part of the Tata Group. They make a positive difference to the lives of millions, handling some of the most difficult and important calls a person can ever make. They are dedicated to being there to support customers in the moments that really matter in life, providing the best service every time

This vacancy is managed by Tate, a recruitment partner for Diligenta. Information, including personal data, that you submit through this site will be reviewed and processed by Tate in the first instance. That data may then be shared with Diligenta and any of its third parties as part of the recruitment process. Both Tate and Diligenta take their responsibilities to protect personal data seriously.

Tate Recruitment is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality and we invite you to share your preferred pronouns within your application.

Diligenta is an FCA regulated business.

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.

Community Care Assistants

Shrewsbury

£12 - £18 per hour - weekly pay

Monday, Wednesday, Friday & AltWeekends 7am-3pm

About Prestige Nursing & Care Shrewsbury

Shrewsbury branch prides itself on the care they deliver in and around the community, with colleagues and clients having been with us for over 15 years! Whilst our branch is situated in the lovely village of Shrewsbury, much of our work is in and around our towns and villages within the area. We offer a variety of care services; however, we do pride ourselves on the excellent support and care we deliver to our clients, specialising in homecare and complex care.

What our clients are looking for

Our clients looking for good quality homecare workers to join our expanding team. Duties involve helping our valued clients with personal care tasks and household duties.

To work in and around the local area, providing care to people within their own home - assignments include providing personal care and/or support and companionship as required.

Do you need experience?

As much as this is preferred, we do offer an excellent care certificate training programme for anyone who is new to care.

Your role will include

• Medication management and administration
• Help around the house
• Personal care
• Continence care
• General emotional support

What we offer:

• A variety of shifts to suit your lifestyle
• You will be paid the National Minimum Wage for all attended training sessions and shadow shifts.
• Work with our own clients, no agency work.
• Pension scheme
• Blue light card
• Free DBS check
• Enhanced Maternity/Paternity and Adoption schemes
• Continued professional development to support you & your career
• Weekly Pay
• Holiday Pay
• Refer a friend with the Care Friends mobile app and earn extra money - T&C's apply
• Employee Assistance line - available 24/7 and fully confidential for our staff
• Support from your local branch team and out of hours support.

We're looking for:

• Excellent communication skills
• A full UK driver's licence & your own vehicleis a requirement
• Good professional and personal references

Want to find out how you can make life better for yourself and the people you care for?

In line with CQC & Care Inspectorate regulations, we require and will undertake Enhanced DBS/PVG, Right to Work, Reference and Employment History checks in line with Government guidelines for this role and safer recruitment best practice. Whilst we endeavour to keep the recruitment process as short as possible, due to the nature of these important checks there may be extension to timelines. All our clients are equally entitled to have their needs met in a safe, fair and balanced way. Prestige Nursing & Care colleagues are responsible for promoting Equal Opportunities for all and for challenging any behaviour or practice which discriminates against any client or colleague on the grounds of race, religion, disability, age, gender, sexual orientation, identity or any other perceived difference.

You may be asked to provide your employment details through HMRC.

As a Company we are unable to provide Sponsorship for overseas candidates. Applicants must have proof of right to work in the UK. It is a requirement to provide an overseas police check dated within the last 3 months of being in the UK if you have lived outside of the UK for longer than a year in the last 5 years.

By submitting your details, you acknowledge that Prestige Nursing is collecting, processing, and using your personal data for managing your application. For more information, please visit our Candidate Privacy Notice on our website.

Prestige Nursing & Care reserve the right to close this role early

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