Total 4,346 Customer Service job vacancies in Wembley, London, NW10 0BN

Learning Support Assistant

Learning Support Assistant



Contract type- Permanent, Full Time

Hours - 40 hrs , (including 5 hours paid lunch)

Salary- £23,795 per annum

Location- Nacro Education Centre -Chatham

We are Nacro. We see your future, whatever the past.

We believe that everyone deserves a good education, a safe and secure place to live, the right to be heard, and the chance to start again, with support from someone on their side.

That's why our housing, education, justice and health and wellbeing services work alongside people to give them the support and skills they need to succeed. And it's why we fight for their voices to be heard and campaign together to create lasting change.

What do we offer?


Small class sizes.

Administration is included as part of the working week, so little need to take work home.

An alternative route to gaining teaching experience.

Learning and development - Nacro offers all staff the opportunity to develop within their role, and progress through the organisation, via different platforms, through the organisation.

Supportive, experienced staff on site, to assist with training, development, and mentoring.

A solid, achievable, demonstrable career path.


Who are we looking for?

We are in search of a Learning Support Assistant to join our Education Centre Based in Chatham. The role is to assist and support teaching staff delivering a broad spectrum of academic and vocational subject areas within the classroom and around the centre.

We are a supportive and friendly team, who work together to ensure quality of our provision, within the local community to support the needs of the locality.

What will I be doing as a Learning Support Assistant?

A Learning Support Assistant plays a critical role in creating a positive learning environment to support learners in achieve their goals. You will ensure that learners receive high quality support to enable them to make good progress from their starting points.

Duties include (but are not limited to):

Identify and maintain focus on achievement of desired outcomes for learners across all subject areas looking at a variety of progression destinations to ensure they are preparing for and participating in suitable opportunities.


Have a good understanding of all learners' needs, including LDD/SEND and supportive strategies that are included in the group profile and initial assessment.

Actively engage and motivate learners in decisions that affect them whilst supporting the delivery of tailored programmes that cater for the specific needs, interests, and abilities of each individual learner

Provide feedback to teaching staff on progress of learners, against targets set, including qualifications and pastoral support needs.

Develop relationships and liaise with appropriate external agencies in support of learner's needs and work collaboratively in a multi-agency setting as required.


Requirements for this role:


Previous experience in supporting young people in an education setting is desirable

Experience of working with LLDD students with a SEN is desirable.

L2 English & Maths is essential.

An Enhanced with Barred Lists DBS check is essential.


We are looking for the following skills/attribute:

An exciting opportunity has arisen at Capel Manor College and we are now seeking to appoint a Hybrid Technology Support Technician.
The post holder will assist with daily operations, deliver prompt and effective technical support and help manage system issues, ensuring that technical issues or requests are resolved swiftly and within designated service level agreements (SLAs), minimizing disruptions to technology services. They will support helpdesk tickets, and ensure data integrity across our systems. The post holder will play a critical role in maintaining the smooth operation of campus technology systems.
The ideal candidate would have a strong passion for technology and a keen interest in IT support. They will demonstrate excellent problem-solving skills, strong communication abilities, and an organised approach to tasks and documentation. The ideal candidate will have basic knowledge of DNS and DHCP. They will hold the ability to work effectively within a team and coordinate with various departments is essential, as is an ability to work flexibly with job tasks and working hours, work under little supervision and use initiative and own judgement in making decisions.

Role: Assistant Support Worker - Connect, Home, & Aspire Service (CHA Service)

Salary: £29,000 per annum

Contract: Fixed term until 31/03/2025

Hours: 37.5 per week

Location: Hackney, with pan London travel

Closing date: 25/11/2024

Interview date: 06/12/2024

Whatever your experience of street homelessness and its impact on people’s lives – personal or professional – when you join the Thames Reach team as an Assistant Support Worker, we’ll make the best use of all your understanding, compassion and commitment.

About us…

Thames Reach runs projects and services that help to end homelessness in London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities.

Is our mission easy? No, but we never give up on people. Last year we helped more then 12,000 people.

Is our work rewarding? Yes, in every sense. We’re listed as one of the top 100 Best Workplaces in the UK. There’s no better place to develop or transfer your skills and build a fulfilling career.

About this role…

We are looking for an Assistant Support Worker to join the Connect, Home, & Aspire Service team.

Floating Support services work with people to sustain their housing. We use a strength-based approach to work with people to identify what support they require and how we can address them together or / and in collaboration with others e.g. landlords, Department of Work and pension or mental health services.

We can support people for the duration of their tenancy, or we can provide short term interventions. We can provide resettlement support when a tenancy commences, and we can equip people with the skills to manage their home and goals independently or when they are move on ready and require minimal support.

Thames Reach welcomes applications from people with transferable skills.

You will:

.Maintain the Keeping in Touch service, conducting welfare checks over the telephone and in person, offering support and signposting to clients accommodated by the wider CHA team in private rented housing across London.
.Work together and liaise with the housing provider and referring agencies to ensure service users can work towards independence in their new homes.
.Assess people referred into the service.
.Provide practical resettlement support for people who may have never held a tenancy before.
.Support and motivate people to engage with health services, employment, training and education.
.Work within trauma-informed and person centred approach.

To succeed as the Assistant Support Worker, you will have:

.Provide a flexible and responsive service to people with rough sleeping histories.
.Have a Commitment to working within the homelessness sector to support people to lead fulfilling lives.
.Work effectively as part of a team to achieve shared goals.
.Follow instructions, manage and mitigate risk.
.Use IT systems to communicate and record your work.
.Have confidence in working autonomously within the community.

We are listed in the top 100 UK Best Workplaces 2023 in the UK. As part of a commitment to our employees we offer:

.Generous holiday allowance – 29 days per year plus 8 public holidays (pro rata).
.Pension – we contribute 6.5% to your pension when you contribute 1.5%.
.Excellent development opportunities – career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach.
.Wellbeing support – our 24/7 employee assistance programme and opportunities for TOIL.
.Life assurance – four times your annual salary and critical illness cover.
.Other benefits including a blue light discount card, interest free season ticket and cycle to work loans.

Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.

To apply visit our website and complete our application form.

For further information please contact, Natasha Gyseman, Lead Manager at natasha.gyseman@thamesreach.org.uk

Thames Reach is committed to safeguarding. Applicants must be willing to undergo pre-employment screening appropriate to the post, including, but not limited to checks with past employers and the Disclosure and Barring Service. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974.

Proud member of the Disability Confident employer scheme

Role: Support Worker - Connect Home Aspire Service (CHA Service)

Salary: £30,859 per annum

Contract: Fixed term until 31/03/2025

Hours: 37.5 per week

Location: Hackney, with pan London travel

Closing date: 25/11/2024

Interview date: 05/12/2024

Whatever your experience of street homelessness and its impact on people’s lives – personal or professional – when you join the Thames Reach team as a Support Worker, we’ll make the best use of all your understanding, compassion and commitment.

About us…

Thames Reach runs projects and services that help to end homelessness in London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities.

Is our mission easy? No, but we never give up on people. Last year we helped more then 12,000 people.

Is our work rewarding? Yes, in every sense. We’re listed as one of the top 100 Best Workplaces in the UK. There’s no better place to develop or transfer your skills and build a fulfilling career.

About this role…

We are looking for a Support Worker to join the Connect, Home, & Aspire Service team.

Floating Support services work with people to sustain their housing. We use a strength-based approach to work with people to identify what support they require and how we can address them together or / and in collaboration with others e.g. landlords, Department of Work and pension or mental health services.

We can support people for the duration of their tenancy, or we can provide short term interventions. We can provide resettlement support when a tenancy commences, and we can equip people with the skills to manage their home and goals independently or when they are move on ready and require minimal support.

Thames Reach welcomes applications from people with transferable skills.

You will:

.Provide practical resettlement support for individuals who may have never held a tenancy before, and provide information and advice to individuals around; housing rights and responsibilities, benefits and maximising income, and training and employment.
.Work with both the housing provider and partner agencies to ensure individuals are able to sustain their tenancy and move towards independence in their new homes.
.Liaise with, signpost, and support client engagement with specialist agencies as appropriate e.g. drug treatment services, Community Mental Health Teams, NHS services, community groups etc.
.Provide person-centred support to individuals and co-produce all plans to assist them to achieve their aims and ambitions, and manage and mitigate risks.
.Identify when individuals are ready to move on from the service and devising move on plans that support people to graduate on form the support service and/or into appropriate independent accommodation.

To succeed as the Support Worker, you will have:

• Experience in providing a flexible and responsive service to people with experience of rough sleeping and homelessness.

• Excellent communication skills with the ability to form and maintain effective working relationships with all partners.

• Commitment to supporting people to achieve the best outcomes as they work towards independence.

• The capability to carry out administrative tasks alongside practical support work, and manage and mitigate risk.

• Strong organisation skills, with the ability to manage conflicting priorities and deadlines.

• Experience in working autonomously as well as part a team.

We are listed in the top 100 UK Best Workplaces 2023 in the UK. As part of a commitment to our employees we offer:

Generous holiday allowance – 29 days per year plus 8 public holidays (pro rata).
Pension – we contribute 6.5% to your pension when you contribute 1.5%.
Excellent development opportunities – career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach.
Wellbeing support – our 24/7 employee assistance programme and opportunities for TOIL.
Life assurance – four times your annual salary and critical illness cover.
Other benefits including a blue light discount card, interest free season ticket and cycle to work loans.
Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.

To apply visit our website and complete our application form.

For further information please contact, Natasha Gyseman, Lead Manager at natasha.gyseman@thamesreach.org.uk

Thames Reach is committed to safeguarding. Applicants must be willing to undergo pre-employment screening appropriate to the post, including, but not limited to checks with past employers and the Disclosure and Barring Service. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974.

Proud member of the Disability Confident employer scheme

Role: Support Worker - Hammersmith & Fulham Outreach and Housing First

Salary: £30,859 per annum

Hours: 37.5 per week

Location: Hammersmith & Fulham

Closing date: 27/11/2024

Interview date: 05/12/2024

Whatever your experience of street homelessness and its impact on people’s lives – personal or professional – when you join the Thames Reach team as a Support Worker, we’ll make the best use of all your understanding, compassion and commitment.

About us…

Thames Reach runs projects and services that help to end homelessness in London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities.

Is our mission easy? No, but we never give up on people. Last year we helped more then 12,000 people.

Is our work rewarding? Yes, in every sense. We’re listed as one of the top 100 Best Workplaces in the UK. There’s no better place to develop or transfer your skills and build a fulfilling career.

About this role…

We are looking for a Support Worker to join the Hammersmith & Fulham Outreach and Housing First team.

The Thames Reach Outreach teams operate across London and help those who are rough sleeping to find routes away from the street. The teams respond rapidly and work flexibly to reach people. Individuals are assessed to identify their support needs and support plans are created, including work to obtain identification, access health services and refer to other specialist agencies, including those offering immigration support.

Thames Reach welcomes applications from people with transferable skills.

You will:

.Complete outreach shifts, providing a rapid response to referrals for people who are rough sleeping in the borough
.Work alongside more senior colleagues to identify the fastest and most appropriate route away from the streets for the people that we are working with
.Provide direct support to people who are found rough sleeping to enable them to move away from the streets and into accommodation
.Manage a small caseload of housing first clients.
.Maintain and support relationships with partner agencies
.Accurately record all work completed within given timeframes

To succeed as the Support Worker, you will have:

.A strong commitment to providing a high standard of service
.A good understanding of working with people who have a history of rough sleeping or vulnerable adults and supporting them to access services
.Excellent organisation and time management skills in order to remain strongly outcome focused, with the ability to complete tasks promptly and efficiently
.Good communication skills and confidence in public speaking when representing Thames Reach externally
.Experience of working well within a team
.A mature and thoughtful approach to equal opportunities and diversity in service provision


We are listed in the top 100 UK Best Workplaces 2023 in the UK. As part of a commitment to our employees we offer:

.Generous holiday allowance – 29 days per year plus 8 public holidays (pro rata).
.Pension – we contribute 6.5% to your pension when you contribute 1.5%.
.Excellent development opportunities – career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach.
.Wellbeing support – our 24/7 employee assistance programme and opportunities for TOIL.
.Life assurance – four times your annual salary and critical illness cover.
.Other benefits including a blue light discount card, interest free season ticket and cycle to work loans.

Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.

To apply visit our website and complete our application form.

For further information please contact, Diana Ifemeni, Interim Lead Manager at Diana.Ifemeni@thamesreach.org.uk

Thames Reach is committed to safeguarding. Applicants must be willing to undergo pre-employment screening appropriate to the post, including, but not limited to checks with past employers and the Disclosure and Barring Service. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974.

Proud member of the Disability Confident employer scheme

Job Title : SEN Funding Systems Support Officer (SO2)
Job Category : Education
Location : Lambeth Town Hall, London Borough of Lambeth
Hours Per Week : 35.00
Start Date : Immediate start
Start Time : 09:00
End Time : 17:30
Salary: £21.92

TO START ASAP!

To deliver a highly effective finance service that enables the SEND Service to deliver outcomes. Operating efficiently, using existing and new processes and procedures to assist in improving and delivery of service. ? Support the SEND QA Manager by facilitating and maintaining accurate budget monitoring data working closely with finance and using the Oracle Planning & Budgeting tool for the purpose of revenue budget monitoring. Ensuring that SEN pupil placement and funding information for all Lambeth SEN pupils’ remains accurate and up to date. ? To be responsible for the effective management of funding/payments for service providers, including schools, parents and independent providers.
Key Knowledge
K1 - Detailed knowledge of recent legislation related to Statutory Assessments of SEN.

K2 - Knowledge of school based systems and policies.

K3 - Knowledge of issues relating to pupils with SEN.

K4 - Knowledge and understanding of the necessity of financial control.

Relevant Experience
E1 - Demonstrable experience of working in an educational environment with children of school age and their families.

E2 - Experience of working in a multi - ethnic environment.

E3 - Experience of working and liaising with other agencies in a multi disciplinary setting.

E4 - Experience of maintaining manual and computerised databases.

E5 - Experience of establishing and monitoring procedures relating to Statements / EHC Plans of SEN.

SEN Funding Systems Support Officer (SO2)

Description
We are seeking a highly motivated and detail-oriented SEN Funding Systems Support Officer (SO2) to join our dedicated team. In this role, you will be instrumental in managing and supporting the special educational needs funding systems within our organization. Your expertise will ensure that the funding processes are efficient, transparent, and aligned with current regulatory requirements. You will liaise with various stakeholders, including local authorities, educational institutions, and parents, to facilitate effective funding distribution and utilization. Your analytical skills will be crucial in monitoring and evaluating the impact of funding on student outcomes. The SEN Funding Systems Support Officer will play a key role in providing training and guidance to staff on the funding process and systems. You will also work towards continuous improvement of our funding systems by identifying areas for development, gathering feedback, and implementing solutions. This is a fantastic opportunity for someone with a passion for supporting children with special educational needs and a desire to contribute to the educational sector by ensuring that resources are allocated effectively and fairly. If you possess strong organizational skills and are committed to making a difference, we encourage you to apply for this rewarding position.

Responsibilities
Manage and monitor the SEN funding systems to ensure accurate and timely processing of funding applications.
Provide technical support and guidance to staff on the use of funding systems and processes.
Engage with educational institutions and local authorities to ensure a clear understanding of funding criteria and processes.
Review and analyze funding applications to ensure compliance with policies and eligibility requirements.
Compile and retain records of funding awards, adjustments, and associated documentation for auditing purposes.
Assist in preparing reports on funding allocations, usage, and outcomes for senior management and stakeholders.
Identify areas for improvement within the funding systems and recommend solutions to enhance efficiency and effectiveness.
Requirements
Strong understanding of special educational needs legislation and funding processes.
Proven experience in a support role, preferably within an educational or governmental setting.
Excellent organizational and multitasking abilities to manage various funding applications simultaneously.
High attention to detail and accuracy in data entry and record-keeping practices.
Ability to communicate effectively with a variety of stakeholders, including parents, educators, and local authorities.
Competency in using funding management software and other relevant IT systems.
A proactive approach to problem-solving and the ability to work independently as well as part of a team.

Hours Per Week: 35.00
Start Time: 09:00
End Time: 17:30
Pay Per Hour: £21.92
Location: Lambeth, South East London

Should you wish to apply for this job opportunity, please, send an up to date CV.

Provide management leadership and development to a multidisciplinary crisis intervention team which includes both health and social care practitioners. Provide leadership management and development of the RBG out of hours service. To ensure the team operates cohesively to deliver timely, comprehensive assessment, treatment and intervention preventing hospital attendance / admission or premature care home admission. Provide strong leadership, guidance, and supervision to foster positive and collaborative team culture that emphasises client / patient-centred care, continuous learning and professional growth. To provide operational management and leadership to a multi-disciplinary/inter professorial team across health and social care including deputising for both the Adult Social Care (Royal Borough of Greenwich) and Health Service (Oxleas NHS Foundation Trust) leads. To promote and deliver partnership working with senior managers and colleagues across health and social care, and deliver the out of hospital strategy in the borough necessary to deliver the health and social care priorities. To deliver joint health and social care internal and external performance measures and fulfil both local and national statutory reporting requirements. Be accountable and provide clear leadership to all Health and Social Care staff in the team and ensure that all staff understand and contribute to NHS and Social Care challenges and opportunities.

We are dedicated to being an outstanding place to work and will work with you to get the best experience. We know flexible working is not a one size fits all and will mean something different to everyone. We are inclusive, so if you are interested in flexible working, please speak to the recruiting manager. The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below. For more information, please contact alison.hill8@nhs.net

Service and Project Management Responsible for the operational management and coordination of the core professional support and development services delivered across the workforce arm of the Medical Directors Office, including medical appraisal and revalidation, job planning, and performance based reward schemes. To develop, establish and oversee the maintenance of robust and integrated service management and administrative systems and procedures to ensure efficient and effective operation of the services across the Trust. To plan and oversee multi-layered service improvement projects in response to performance indicators or changes in national policy or local requirements. To design and oversee the production of accurate and high quality reports and information on a regular basis in order to inform the strategic decisions and operational activities of senior management and the clinical workforce alike. To devise, adopt and implement any new reporting arrangements required by emerging national policy or local strategic or operational needs. To implement and manage agreed quality assurance systems and activities in line with national guidelines and to identify, plan and coordinate appropriate service improvement projects in response to performance across quality assurance metrics. To undertake additional research, audit and other project work linked to the managed services as directed by the Operational Delivery Manager. To monitor any internal fitness to practise investigation processes in response to GMC requests, including maintaining standards in process and good record keeping in line with GMC and local policy. To implement on the behalf of the Responsible Officer and MDO senior management team and lead on specific projects as directed. Resource Management Responsible for the management of the service delivery team, including responsibility for training and development and performance management. Provide direction to the internal team to utilise their strengths and attributes to maximum effect to achieve objectives, ensuring they meet expected levels of performance and receive appropriate support and development. Communications & Relationship Management To support the resolution of complex and sensitive issues where escalated by the service administrators, often acting as a mediator and providing expert advice where needed. To promote supportive and positive relationships between the internal MDO team and the medical and dental professional body at the Trust, running a service that is client focused and responsive. To draft and disseminate appropriate communications across the Trust, informing and engaging clinical and management staff with programme aims, progress and changes, and often dealing with complex and sensitive issues. To provide training to medical, dental and management staff across the Trust related to the professional requirements of medical appraisal, revalidation, job planning and performance based awards programmes, and the IT systems and processes in place to support staff in complying with national requirements. To provide management leadership in achieving service and programme aims through influence, negotiation and persuasion across diverse groups of clinicians, especially where colleagues are facing competing priorities in achieving professional regulatory requirements. Draft appropriate material for the MDO pages of the Trust intranet site and manage the team of administrators to ensure these pages remain up to date and relevant. Liaise with external bodies including the GMC, NHS England and the Royal Colleges in adopting best practice and complying with reporting requirements, as directed by the Head of Service Contribute to an aligned approach with colleagues across partner organisations within Kings Health Partners in the development of quality standards and the delivery of core services. Information & Systems Management Responsible for proactively planning system changes to ensure that system inputs and outputs are designed to facilitate the Trusts participation in and compliance with changes in national policy and reporting requirements, including interpreting new guidance and recommendations To ensure accurate and fit for purpose data management and reporting systems are in place to enable senior management to monitor programme progress and compliance with national standards, including key metrics in monitoring and evaluating the quality of the core services across the Trust. Other Responsibilities To keep updated with developments, changes in legislation and updated national guidelines in relation to all medical workforce matters Ensure adherence to confidentiality of personal data in accordance with the Data Protection Act across all managed services Any other duties commensurate with the grade to ensure the smooth running of the Medical Directors Office To adopt a team approach to their duties in close liaison with the senior members of the core team, human resources and clinical departments in enabling the senior team, on behalf of the Trust, to meet their obligations under the relevant legislation

To efficiently undertake basic administration and clerical duties which may include the following duties inter-alia as directed:
• Data input, data extraction, photocopying, faxing, filing and typing duties
• To deal with internal and external post and emails on a day to day basis
• To support the team to maintain accurate, timely and legible records
• To answer/deal with queries, both face to face and via the telephone, take messages and pass them on to the relevant member of staff in an appropriate and timely manner.
• To file documents in court and assist in taking instructions from the clients.
• To provide appropriate reception cover as and when required.
• To meet and greet visitors as required.
• To maintain filing systems in line with organisations’ policies and procedures.
• To be a flexible and supportive member of the team.
• To maintain strict confidentiality at all times
• Attend and take part in team meetings & regular reviews with line manager etc.
• Throughout the training period the post holder will be expected to complete all educational and training as required.
• Ensuring the working environment is clean and tidy

The Professional Support Services team within the Office of the Chief Medical Officer at Guy's and St Thomas' NHS foundation trust wishes to appoint a Deputy Manager for the Professional Support Services team, which support and deliver the Revalidation, Job planning and appraisal function of the CMO office. The post holder will work as part of a dynamic team in delivering an effective service.

The Deputy Manager - Professional Support Services is responsible for managing robust and effective systems and processes to support the deliveryof the suite of professional support and development services delivered by the CMO Office, including medical appraisal, job planning, performance based awards schemes and other workforce related programmes of work.

As a key member of the service delivery team within the office, the post holder will manage a comprehensive and high quality project and service function in line with national policy requirements while continuing to meet the changing needs of the Trust’s medical and dental professionals. Importantly, they will provide critical management support to senior leadership in delivering against external reporting requirements and emerging programmes of work at national and local levels through the interpretation of guidance and the development of aligned processes.



This post holder will work within a multidisciplinary team and will require well developed organisational skills and the ability to handle queries in a sensitive manner. The role requires the exercise of initiative, and will include the deployment of sound judgement, problem solving and process focused skills in order to coordinate and report on a variety of time limited projects linked to the development of new processes.

Guy’s and St Thomas’ NHSFT comprises five of the UK’s best known hospitals – Guy’s, St Thomas’, Evelina London Children’s Hospital, Royal Brompton and Harefield – as well as community services in Lambeth and Southwark, all with a long history of high quality care, clinical excellence, research and innovation.

We provide specialist care for patients including heart and lung, cancer and renal services as well as a full range of local hospital and community services for people in Lambeth and Southwark.

We have a long tradition of clinical and scientific achievement and – as part of King’s Health Partners – we are one of England’s eight academic health sciences centres, bringing together world-class clinical services, teaching and research. We have one of the National Institute for Health Research’s biomedical research centres, established with KCL in 2007, as well as dedicated clinical research facilities.

We have around 22,700 staff, making us one of the largest NHS Trusts in the country and one of the biggest employers locally. We aim to reflect the diversity of the communities we serve and continue to develop new and existing partnerships with local people, patients, neighbouring NHS organisations, local authorities and charitable bodies and GPs.

We strive to recruit and retain the best staff as the dedication and skills of our employees lie at the heart of our organisation and ensure that our services are of the highest quality, safe and focused on our patients.

Service and Project Management

· Responsible for the operational management and coordination of the core professional support and development services delivered across the workforce arm of the Medical Director’s Office, including medical appraisal and revalidation, job planning, and performance based reward schemes.

· To develop, establish and oversee the maintenance of robust and integrated service management and administrative systems and procedures to ensure efficient and effective operation of the services across the Trust.

· To plan and oversee multi-layered service improvement projects in response to performance indicators or changes in national policy or local requirements.

· To design and oversee the production of accurate and high quality reports and information on a regular basis in order to inform the strategic decisions and operational activities of senior management and the clinical workforce alike.

· To devise, adopt and implement any new reporting arrangements required by emerging national policy or local strategic or operational needs.

· To implement and manage agreed quality assurance systems and activities in line with national guidelines and to identify, plan and coordinate appropriate service improvement projects in response to performance across quality assurance metrics.

· To undertake additional research, audit and other project work linked to the managed services as directed by the Operational Delivery Manager.

· To monitorany internal fitness to practise investigation processes in response to GMC requests, including maintaining standards in process and good record keeping in line with GMC and local policy.

· To implement on the behalf of the Responsible Officer and MDO senior management team and lead on specific projects as directed.

Resource Management

· Responsible for the management of the service delivery team, including responsibility for training and development and performance management.

· Provide direction to the internal team to utilise their strengths and attributes to maximum effect to achieve objectives, ensuring they meet expected levels of performance and receive appropriate support and development.

Communications & Relationship Management

· To support the resolution of complex and sensitive issues where escalated by the service administrators, often acting as a mediator and providing expert advice where needed.

· To promote supportive and positive relationships between the internal MDO team and the medical and dental professional body at the Trust, running a service that is client focused and responsive.

· To draft and disseminate appropriate communications across the Trust, informing and engaging clinical and management staff with programme aims, progress and changes, and often dealing with complex and sensitive issues.

· To provide training to medical, dental and management staff across the Trust related to the professional requirements of medical appraisal, revalidation, job planning and performance based awards programmes, and the IT systems and processes in place to support staff in complying with national requirements.

· To provide management leadership in achieving service and programme aims through influence, negotiation and persuasion across diverse groups of clinicians, especially where colleagues are facing competing priorities in achieving professional regulatory requirements.

· Draft appropriate material for the MDO pages of the Trust intranet site and manage the team of administrators to ensure these pages remain up to date and relevant.

· Liaise with external bodies including the GMC, NHS England and the Royal Colleges in adopting best practice and complying with reporting requirements, as directed by the Head of Service

· Contribute to an aligned approach with colleagues across partner organisations within King’s Health Partners in the development of quality standards and the delivery of core services.

Information & Systems Management

· Responsible for proactively planning system changes to ensure that system inputs and outputs are designed to facilitate the Trust’s participation in and compliance with changes in national policy and reporting requirements, including interpreting new guidance and recommendations

· To ensure accurate and fit for purpose data management and reporting systems are in place to enable senior management to monitor programme progress and compliance with national standards, including key metrics in monitoring and evaluating the quality of the core services across the Trust.

Other Responsibilities

· To keep updated with developments, changes in legislation and updated national guidelines in relation to all medical workforce matters

· Ensure adherence to confidentiality of personal data in accordance with the Data Protection Act across all managed services

· Any other duties commensurate with the grade to ensure the smooth running of the Medical Director’s Office

· To adopt a team approach to their duties in close liaison with the senior members of the core team, human resources and clinical departments in enabling the senior team, on behalf of the Trust, to meet their obligations under the relevant legislation


This advert closes on Sunday 17 Nov 2024

Learning Support Assistant – SEMH School – All-through – Wandsworth - £85 to £100 per day – Starting ASAP – Full time

• Learning Support Assistant required for a SEN School in Wandsworth.
• Learning Support Assistant available to start ASAP.
• Learning Support Assistant with strong behaviour management skills.
• Experience working with Social, Emotional & Mental Health (SEMH) needs is preferred. Backgrounds in tutoring with English and Maths is also welcomed.

Are you looking for a Learning Support Assistant role?

Do you live locally to Wandsworth?

Do you have the experience supporting people with additional needs, such as ADHD and Autism?

If you answered yes to the above questions, then this Learning Support Assistant role is perfect for you!

The Role – Learning Support Assistant

As a Learning Support Assistant, you will work closely with teachers to support students aged 5 - 19 in developing vital life skills, with the aim of aiding their progress into further education. A Learning Support Assistant would ideally have a background working with SEMH needs including Autism, ADHD, Severe Learning Difficulties (SLD) & more, or experience in a SEN environment. A background in tutoring or mentoring is also valued, to help guide student through their GCSE’s.

The School – Learning Support Assistant

This SEMH school maintains a Good rating issued by Ofsted as of 2022. The school is based in Wandsworth, with transport links to the Northern Line, Southern Railway and several buses. The school caters to a total of 130 pupils, many of which have additional needs, primarily SEMH needs and Autism.

If you are interested in this Learning Support Assistant role, click apply now or contact Malik at Qualiteach!

Position: Administrator
Care home: Greenacre Park
Location: 2 Elmdon Drive, Humberstone, Leicester, LE5 0BN
Contract type: 40 hours a week, Permanent
Rate: £12 per hour



Are you someone with great administrative skills and an eye for detail? Join us as our new Administrator at Greenacre Park care home in Leicester.

As an Administrator, you’ll support with all aspects of administration to ensure our home runs smoothly.

You’ll provide secretarial support including drafting letters, managing filing systems, ordering staff uniforms and stationary, organising appointments and transcribing meeting minutes.

Often, you’ll be the first point of call for colleagues, the people we support and visitors in the home, so you must be friendly, welcoming and have a can-do attitude.

This is an exciting opportunity to join a brand new team, in a state of the art, purpose built home. You’ll have the chance to really make your mark.



About Exemplar Health Care
Greenacre Park is part of Exemplar Health Care, one of the country’s leading nursing care providers.

We support adults living with complex mental health needs, dementia, neuro-disabilities including brain injuries and strokes, Huntington’s disease and Parkinson’s disease, and physical disabilities including spinal injuries.

As well as stable and secure employment opportunities, we offer great benefits and perks, and plenty of opportunities to learn, develop and progress.



About the role
Our Administrators provide administrative and secretarial support for all activities in the home.

No two days will ever be the same, but your day-to-day responsibilities will include:

maintaining accurate financial records and our purchase ordering/sales ledger system
taking and transcribing minutes of meetings
managing business diaries, organising appointments and making travel arrangements
answering the telephone and responding to enquiries
completing the relevant checks for new colleagues
ordering colleague uniforms
promoting choice, dignity and independence.
Download our job description to read more:

https://brochures.exemplarhc.com/view/189148262/



About you
We value relevant experience and qualifications, but they aren’t essential for this role.

Above all, you’re someone who identifies with our values of fun, integrity, responsiveness, success and teamwork.

You’ll also have:

experience of working in administration or office management
efficient data processing skills
keen attention to detail
the ability to work to deadline
an approachable and friendly personality
excellent written and verbal communication skills
good working IT knowledge and digital skills.
If you haven’t worked in the care sector before, we’ll help you feel right at home from the start with our induction, buddy, and ongoing training programmes.



What we offer
We offer great rewards and perks including:

regular supervision, peer support, learning opportunities and career prospects
retail and lifestyle discounts
free DBS check
24/7 counselling and support
Blue Light Card eligibility.


How to apply
Sound good? We’d love to hear from you. Click the button to ‘APPLY NOW’.

For an informal chat about joining us, call us on 01977 630830 or email pod9@exemplarhc.com.

Please note, applicants must be authorised to work in the UK. We’re unable to sponsor or take over sponsorship of an employment visa at this time.

Position: Kitchen Assistant
Care home: Greenacre Park
Location: 2 Elmdon Drive, Humberstone, Leicester, LE5 0BN
Contract type: 40 hours per week
Rate: Up to £11.44 per hour



Are you looking for a catering job with a difference? Join us as our new Kitchen Assistant at Greenacre Park care home in Leicester.

In this role, you’ll help the Chef to prepare and cook food for the people we support, set dining tables and keep the kitchen clean.

Meal times are an important part of our daily routine, even more so for those living in care homes. In this role, you’ll ensure everyone has a positive dining experience.

This is an exciting opportunity to join a brand new team, in a state of the art, purpose built home. You’ll have the chance to really make your mark.



About Exemplar Health Care
Greenacre Park is part of Exemplar Health Care, one of the country’s leading nursing care providers.

We support adults living with complex mental health needs, dementia, neuro-disabilities including brain injuries and strokes, Huntington’s disease and Parkinson’s disease, and physical disabilities including spinal injuries.

As well as stable and secure employment opportunities, we offer great benefits and perks, and plenty of opportunities to learn, develop and progress.



About the role
Our Kitchen Assistants make delicious and nourishing meals for people with a range of dietary requirements.

No two days will ever be the same, but your day-to-day responsibilities will include:

assisting with basic food preparation
keeping the kitchen clean and tidy including washing up, cleaning freezers and mopping floors
cleaning and sanitising all tableware
understanding people’s needs, likes and choices to help the Chef develop suitable menus
interacting with the people we support to get feedback on meals
complying with food hygiene standards
being a great team player, working as part of the wider Catering Team.
If you haven’t worked in the care sector before, we’ll help you feel right at home from the start with our induction, buddy, and ongoing training programmes.

Download our job description to read more: https://brochures.exemplarhc.com/view/1029895735/



About you
We value relevant experience and qualifications, but they aren’t essential for this role.

Above all, you’re someone who identifies with our values of fun, integrity, responsiveness, success and teamwork.

You’ll also:

have a keen interest in food and drink preparation
have an understanding of food hygiene
have high standards of personal hygiene
be an excellent team player
be adaptable and flexible
have excellent verbal and written communication skills.


What we offer
We offer great rewards and perks including:

excellent supervision, peer support, learning opportunities and career prospects
access to wages before payday
retail and lifestyle reward discounts
free DBS check
24/7 counselling and support
Blue Light Card eligibility.


How to apply
Sound good? We’d love to hear from you. Click the button to ‘APPLY NOW’.

For an informal chat about joining us, call us on 01977 630830 or email pod9@exemplarhc.com.

Please note, applicants must be authorised to work in the UK. We’re unable to sponsor or take over sponsorship of an employment visa at this time.