Total 5,459 Customer Service job vacancies in West Bridgford, Nottinghamshire, NG2 7YF

Service Care Solutions is looking for a committed and empathetic Prison Activity Worker to join our team, working across two sites near Leeds. This full-time role involves splitting your time between HMP Leeds (three days per week) and HMP Wealstun, totaling 35 hours a week. The position requires an enhanced DBS check and prison vetting clearance but offers a generous benefits package, including 30 days of annual leave plus bank holidays.

Key Responsibilities:
As a Prison Support Worker, your primary role will be to provide comprehensive support to individuals within the prison system, helping them navigate their time in custody and preparing them for life after release. Your key responsibilities will include:

• 
  Assessing Needs: Conduct initial and ongoing assessments to identify the specific support needs of each participant. Provide tailored advocacy, mentoring, advice, and guidance to meet these needs effectively.
• 
  Case Management: Engage and case-manage eligible participants on the CFO Evolution programme, offering ongoing resettlement support. You will also be responsible for completing pre-release inventories and associated actions to ensure participants are well-prepared for their transition back into the community.
• 
  Quality Assurance & Reporting: Develop and implement detailed Action Plans, designing and delivering appropriate activities, training programmes, and interventions. You will be expected to lead high-quality 1:1 and group sessions, monitor participants' progress, and contribute to internal quality assurance processes. Regularly provide timely monthly reports on progress against agreed outcomes.
• 
  Team Collaboration: Build strong working relationships with HMPPS, other agencies, and colleagues within the prison system. You will also collaborate with the local CFO Activity Hub to facilitate effective through-the-gate transitions and ensure a smooth handover to community-based support workers.

Person Specification:
We are looking for candidates who possess the following skills, knowledge, and attributes:

• 
  Experience: A background in working intensively with individuals, particularly those from marginalized or offender backgrounds, is essential. Experience in training, guidance, advice, or counseling environments is highly desirable.
• 
  Knowledge: A strong understanding of the issues affecting the rehabilitation of offenders, desistance theory, and the prison environment is crucial. You should also be knowledgeable about local and national training, education, and employment opportunities for offenders.
• 
  Skills & Abilities: We seek individuals with excellent communication, interpersonal, and IT skills, along with the ability to work independently and as part of a team. You should be self-motivated, flexible, and capable of developing positive working relationships with a wide range of stakeholders.
• 
  Attitude: A positive, empathetic, and resilient attitude is essential. You must have a strong belief in the ability of people to turn their lives around and a commitment to consultative and collaborative working practices.

What We Offer:

• A comprehensive induction to help you settle into your role.
• Ongoing learning and development opportunities tailored to your needs.
• Continuous support and supervision, including reflective practice, to help you grow and succeed as a practitioner.

If you are passionate about making a difference and meet the criteria outlined above, we encourage you to apply. Please send your up-to-date CV to Mark White at mark.white@servicecare.org.uk.

About The Company

My client an established design and manufacturer of bespoke, turnkey food processing systems are currently looking to recruit an experienced Electrical Software Engineer with a strong background and experience in Programmable Logic Controllers (PLCs) and Human Machine Interfaces (HMIs).

The successful candidate will be responsible for the design, development and implementation of PLC and HMI software for a variety of automations platforms. You will play a crucial role in the entire project lifecycle, from initial design and hardware specification to site installation and commissioning.

This is an office-based role; however, candidates must have the ability and be willing to travel across the UK and Europe for onsite work.

Electrical Software Engineer - Package Details

• To £65,000 dependent on experience
• 40 Hour Working Week (Overtime paid in excess of 40 hours)
• Travel Costs & Expenses Paid (including travel time for business)
• Access to company pool vehicles for business travel
• 25 Days Holiday + Bank Holidays
• Pension Scheme
• Free On-Site Parking

Electrical Software Engineer - Experience Requirements

• Educated to Degree level in Electrical Engineering, Computer Engineering or a related field
• Minimum 3 years' experience in PLC and HMI Programming for multiple platforms
• Previous experience of at least two of the following automation platforms - Omron, Siemens, Allen-Bradley and/or Mitsubishi
• Strong understanding of Electrical Control Systems, including power distribution, motor control and instrumentation
• Proficient in PLC programming languages such as Ladder Logic, Structured Text and Function Block Diagrams
• Experience with PLC and HMI configuration software
• Knowledge of electrical hardware components and control panel design principles
• Ability to travel for site visits and installations
• 18th Edition qualification / experience

Electrical Software Engineer - Key Responsibilities

• Develop and implement PLC and HMI software for various automation projects using industry-standard programming languages like Ladder Logic, Structured Text, and Function Block Diagrams.
• Design, specify, and issue electrical hardware parts lists and control panels, ensuring compatibility with chosen PLC platforms.
• Collaborate with electrical and mechanical engineers to ensure system integration and functionality.
• Participate in the design review process and provide technical expertise on PLC and HMI aspects.
• Perform site visits for installation, commissioning, and troubleshooting of automation systems.
• Prepare technical documentation, including PLC and HMI code, control panel schematics, and user manuals.
• Stay up to date with the latest advancements in PLC, HMI technologies, and relevant safety regulations

Housing Management Worker
Nottingham
Supported Housing
3-month contract
35 hours per week
£16.45 LTD / £14.02 PAYE (inc holiday)

An exciting opportunity has arisen for a Housing Management Worker to join a leading charity in Nottingham, providing intensive housing management services and supporting tenants to maintain their tenancies. This is a 3-month contract position with the potential for extension.

THE ROLE
As a Housing Management Worker, you will work as part of a dynamic team managing a portfolio of properties and tenancies. You will provide essential housing management services to tenants, assisting with tenancy support and liaising with internal teams to ensure properties are maintained to the highest standards.

• Directly support tenants with managing their tenancy, including assisting with housing benefit claims and signposting to appropriate support services.
• Conduct assessments of service users to determine eligibility for services and address any risks or needs.
• Work with the Housing Management team to issue correct tenancies, conduct sign-ups, and ensure tenants understand their tenancy obligations.
• Assist in ordering furniture and goods for properties as needed.
• Collaborate with the Asset Management team to maintain property standards, ensure repairs are reported, and properties are safe and suitable for letting.
• Maximise rent collection and follow the arrears management policies and procedures.
• Maintain records and produce reports as required to ensure compliance with service delivery standards.

THE CANDIDATE
To succeed in this role, you will have previous experience in a similar housing management role, ideally within the supported housing sector.

• Experience in supporting tenants with tenancy management and housing benefit claims.
• Knowledge of housing policies, tenancy law, and arrears management.
• Ability to assess risks, needs, and eligibility of service users effectively.
• Experience working with external partners and managing relationships with landlords, communities, and support services.
• Ability to work flexibly across multiple areas as required by the role.

THE CONTRACT

• 35 hours per week (9-5, Monday to Friday)
• 3-month contract with the potential for extension
• Pay rate: £16.45 per hour LTD or £14.02 per hour PAYE (inclusive of holiday)

HOW TO APPLY
To apply for this role, please email a copy of your CV to lee.mcmillan@servicecare.org.uk or call 01772 208966 to discuss the role in more detail!
If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate!

What skills and experience we're looking for

We’re seeking an unapologetically determined EHCP Coordinator to join our team at Alvaston Moor Academy. We are looking for someone who is passionate about supporting SEND students and families to obtain the necessary support. We’re looking for professionals who are ambitious but humble, innovative but research-led, and warm and compassionate, with unapologetically high standards, to join us on our mission to take Alvaston Moor Academy in Derby from its current position to become one of the very best schools in the country.

In a community where almost 70% of pupils qualify for pupil premium funding, for more than a generation the school has struggled to consistently be the great school it can be, and that its young people, their parents and the community of Alvaston are entitled to. In the last decade the school has seen periods of real improvement, but progress has often not survived changes in leadership, and positive changes have proved short-lived.

In 2021 Alvaston Moor began its latest journey of improvement as part of Archway Learning Trust. Once again improvement has come – recently recognised by Ofsted – but this time there is no alternative to ensuring that it is sustainable. And more than this, that the school finally delivers on its potential, demonstrates to its community, the city of Derby and the whole world that our children have as much potential as children anywhere.

What the school offers its staff

• Archway benefits to include shopping discounts and competitions

• A free and confidential employee assistance programme offering counselling and advice

• Access to Teachers’ Pensions / Generous pension scheme

• Access to discounted travel schemes

• Cycle to work scheme

• Comprehensive training and support

• Opportunities to develop new skills and progress your career

• Eye care voucher scheme

• Free flu vaccine

• Access to e-learning and development

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

One of the UK's leading Total FM providers based in the heart of Leeds is seeking a Service Operator to help us create a hassle-free environment for their clients and engineers.
Energised by continued growth, and boasting an annual turnover in excess of £1bn per annum, they are committed to investing in our people and creating the conditions for them to excel. If you are an experienced Service Operator with an appetite to succeed, they want you to join their team.

As the Service Operator, you will be required to:

• Log calls / jobs on the Control Hub database utilising service software (IFS). Calls / jobs may be received by telephone, facsimile, email or in person.
• Allocating work orders to directly employed maintenance team and / or supply chain.
• Tracking job progress against pre-determined KPI's including maximum allowable response and rectification times and implementing escalation procedures.
• Report back to clients and contract staff on job progress and completion - produce reports.
• Uploading and amending asset information as held in the Control Hub database.
• Operating paper-based systems as necessary to compliment the operating software, including back-up systems.
• General administration duties as and when required.
• Provide cover on various sites throughout NI & GB as and when required.
• Any other duties required to ensure an effective and efficient helpdesk service is delivered in accordance with the in-house ISO management systems and Quality Control procedures.

Technical Competencies
Essentials:

• Demonstrate a minimum of 1 years previous experience in a similar service role
• Previous experience in a busy office environment
• Competent IT skills to include Microsoft Outlook and Excel

Desired:

• Experience in service systems software
• Previous experience in facilities management industry

Behavioural Competencies:Communication Skills

• Able to adapt communication to audience and create detailed written documents and reports. Able to maintain and manage communication links with a variety of stakeholders.
• Presents a professional image and promotes the brand.

Planning and Organising

• Plans and prioritise personal objectives.
• Able to spot opportunities and problems in the medium and long term and develop new approaches.

Customer Focus

• Takes time to question and understand the real, underlying needs of the customer, beyond those initially expressed.
• Always works closely with customers, developing an independent view of their needs and acting in their long term.

Problem Solving

• Looks objectively at every side of an idea or situation to ensure that all outcomes are thoroughly assessed before deciding on an appropriate course of action.
• Manages and resolves conflicts and disagreements in a constructive manner.

DecisivenessMakes well-informed, effective, and timely decisions, even when data are limited or solutions produce unpleasant consequences; perceives the impact and implications of decisions.
AdaptabilityAdjusts to changing environments whilst maintaining effectiveness
TeamworkContributes fully to the team effort and plays an integral part in the smooth running of teams without necessarily taking the lead.
Flexibility

• Modifies his or her approach to achieve a goal.
• Is open to change and new information; rapidly adapts to new information, changing conditions, or unexpected obstacles.

ComplianceConforms to company policies and procedures
Resilience and Tenacity

• Deals effectively with pressure; remains optimistic and persistent, even under adversity.
• Recovers quickly from setbacks.
• Stays with a problem/line of thinking until a solution is reached or no longer reasonably attainable.

Sensitivity to others/Empathy

• Aware of other people and the environment and their own impact on these.
• Takes into account other peoples' feelings and needs.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company
You will be joining an excellent organisation in the education industry. This Trust has a number of schools across the Dudley and South Staffordshire areas and has been established for nearly ten years. Offering an innovative and collaborative setting for their students and support teams.

Your new role
To provide specialist HR support of exceptional quality in the employee lifecycle, systems and processes, payroll, recruitment and project work in policy development.The role will be reporting to the CEO, headteachers, SLT, Governors, support staff and individuals of the Trusts central team.This is a temporary role to start immediately and will be ongoing as required by the Trust.Key tasks, but not limited to, are:

• Responsibility of the employment lifecycle: recruitment, onboarding, retention, offboarding, resource management.
• Payroll.
• Developing and maintaining templates/forms associated with the Trusts policies and procedures.
• Support with low level ER management case work in allocated schools.
• Conduct weekly meetings with the SLT for HR related issues.
• Review staff absence and maintain/develop all policies around this.
• Note-taking in meetings.
• Reporting for all HR related documents and policies.

The role is working in one of their schools in the South Staffordshire areas (DY postcodes) and will be 8-4 in the office, for a 37.5 hour working week, the pay is £12.82 - £15.38 per hour (holiday pay on top of that) depending on experience.

What you'll need to succeed Experience in a related HR role with key skills in the employment lifecycle, recruitment, case work support, staff absence, policies and reports, ideally from within a Trust/Education setting.

• Evidence of working as an HR administrator in a busy office at supervisory/senior level.
• Demonstrate proficiency with MS Office suits (Excel, Work, Outlook, PowerPoint
• Strong ability to work under pressure and delivery of HR KPIs
• Plan, manage and organise your own workload
• Demonstrate commitment to promoting equality in the workplace
• Excellent and effective communication skills, verbal and written
• Ability to demonstrate reliability, integrity, resilience and tenacity.

As the role will be working within an education setting, additional compliance checks including an enhanced DBS will be required. (This can be provided by Hays).

What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Senior IT Service Manager

DWP. Digital with Purpose.

In recent years in DWP we have brought our IT in-house, introduce elements such as automation and self-service to our digital services, and accelerate the adoption of public cloud.

We want to build on this success with your help.

In this role, as an Senior IT Service Manager you will drive analysis and resolution of complex issues, enlisting support and escalating where appropriate to relevant IT service functions as part of one of the biggest IT estates in the UK.

You own stakeholder relationships and make sure that Products and Services are delivering the best value for money in meeting business and user requirements and are able to offer guidance and respond effectively to queries about (for example) Product/Service design and policy.

DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support some of the most vulnerable people in our society.

The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us.

Delivery. Work. Projects.

As a Senior IT Service Manager, you will be responsible for delivering high-quality and value-driven support for digital products and services that are used by millions of people and around 100,000 DWP colleagues.

Your role is all about making that service levels meet agreed targets, managing end to end service performance, and overseeing contracts with third party suppliers.

You'll monitor third-party supplier compliance with SLAs through regular reporting and analysis, ensuring services meet user requirements and deliver value for money.

We're hiring you because you are good at what you do, and you can make us better. You will share your data domain knowledge and experience to drive IT strategy, including defining the tools and techniques most appropriate for the environment.

You will also:

• Set objectives, oversee junior team members, and delegate service management tasks, acting as a point of escalation.

• Implement ongoing service improvements aligned with quality, risk, and security standards.

• Ensure that new or updated products are smoothly integrated into live service with adequate support and meet customer expectations.

Additional Duties:

On-Call Support: Provide out of hours major incident support on a 24/7 rota basis (on-call payments apply)

The skills and experience you need:

• Proven IT service management experience, preferably within a framework such as ITIL.
• Strong stakeholder management, with a history of successful collaboration and negotiation.
• Independent capability in managing digital products/services and reporting.
• High accuracy and attention to detail in service delivery and customer support.
• Experience in budgeting and financial forecasting.
• Knowledge of Notification and Document Repository services is beneficial

Preferred Qualification:

ITIL 4 certification is encouraged for applicants. If you don't have it, don't worry, you can work towards it here as part of our commitment to learning and development.

Details. Wages. Perks.

Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield. whichever is most convenient for you.

Hybrid Work: We also have all the tools and tech we need to enable our people to work and collaborate flexibly. We work a hybrid model, with some time at home and some time in a hub with the team.

Pay: We offer competitive pay from £42,614 to £45,081

Pension: You'll be eligible for a brilliant civil service pension with employer contributions of 28.97%, worth up to £13,000 a year.

Holidays: You'll get a generous leave package starting at 26 days rising to 31, plus all the usual bank holidays, and the option to take extra days off on flexi leave.

Our broad benefits package is built around your work-life balance and includes:

• Flexible working, flexi hours and flexi days
• Hybrid working: some time in a hub with the team, some time at home
• Family-friendly policies
• Time off volunteering and charitable giving
• Bring your authentic self to work with 'I Can Be Me in DWP'
• Discounts and savings on shopping, fun days out and more
• Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference
• Working in an award-winning environment and culture
• Professional development, coaching, mentoring and career progression opportunities.

Process.

Stage 1: Application

Stage 2: Interview

We know how valuable your time is. We have a clear and succinct hiring process with only TWO STAGES.

Click apply now to see the full job description and get started with the next step in your career at DWP Digital.

Proud member of the Disability Confident employer scheme

Senior IT Service Manager

DWP. Digital with Purpose.

In recent years in DWP we have brought our IT in-house, introduce elements such as automation and self-service to our digital services, and accelerate the adoption of public cloud.

We want to build on this success with your help.

In this role, as an Senior IT Service Manager you will drive analysis and resolution of complex issues, enlisting support and escalating where appropriate to relevant IT service functions as part of one of the biggest IT estates in the UK.

You own stakeholder relationships and make sure that Products and Services are delivering the best value for money in meeting business and user requirements and are able to offer guidance and respond effectively to queries about (for example) Product/Service design and policy.

DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support some of the most vulnerable people in our society.

The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us.

Delivery. Work. Projects.

As a Senior IT Service Manager, you will be responsible for delivering high-quality and value-driven support for digital products and services that are used by millions of people and around 100,000 DWP colleagues.

Your role is all about making that service levels meet agreed targets, managing end to end service performance, and overseeing contracts with third party suppliers.

You'll monitor third-party supplier compliance with SLAs through regular reporting and analysis, ensuring services meet user requirements and deliver value for money.

We're hiring you because you are good at what you do, and you can make us better. You will share your data domain knowledge and experience to drive IT strategy, including defining the tools and techniques most appropriate for the environment.

You will also:

• Set objectives, oversee junior team members, and delegate service management tasks, acting as a point of escalation.

• Implement ongoing service improvements aligned with quality, risk, and security standards.

• Ensure that new or updated products are smoothly integrated into live service with adequate support and meet customer expectations.

Additional Duties:

On-Call Support: Provide out of hours major incident support on a 24/7 rota basis (on-call payments apply)

The skills and experience you need:

• Proven IT service management experience, preferably within a framework such as ITIL.
• Strong stakeholder management, with a history of successful collaboration and negotiation.
• Independent capability in managing digital products/services and reporting.
• High accuracy and attention to detail in service delivery and customer support.
• Experience in budgeting and financial forecasting.
• Knowledge of Notification and Document Repository services is beneficial

Preferred Qualification:

ITIL 4 certification is encouraged for applicants. If you don't have it, don't worry, you can work towards it here as part of our commitment to learning and development.

Details. Wages. Perks.

Location: You'll join us in one of our brilliant digital hubs in Birmingham, Blackpool, Leeds, Manchester, Newcastle or Sheffield. whichever is most convenient for you.

Hybrid Work: We also have all the tools and tech we need to enable our people to work and collaborate flexibly. We work a hybrid model, with some time at home and some time in a hub with the team.

Pay: We offer competitive pay from £42,614 to £45,081

Pension: You'll be eligible for a brilliant civil service pension with employer contributions of 28.97%, worth up to £13,000 a year.

Holidays: You'll get a generous leave package starting at 26 days rising to 31, plus all the usual bank holidays, and the option to take extra days off on flexi leave.

Our broad benefits package is built around your work-life balance and includes:

• Flexible working, flexi hours and flexi days
• Hybrid working: some time in a hub with the team, some time at home
• Family-friendly policies
• Time off volunteering and charitable giving
• Bring your authentic self to work with 'I Can Be Me in DWP'
• Discounts and savings on shopping, fun days out and more
• Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference
• Working in an award-winning environment and culture
• Professional development, coaching, mentoring and career progression opportunities.

Process.

Stage 1: Application

Stage 2: Interview

We know how valuable your time is. We have a clear and succinct hiring process with only TWO STAGES.

Click apply now to see the full job description and get started with the next step in your career at DWP Digital.

Proud member of the Disability Confident employer scheme

3x Full Time Permanent Position
Band 5 - Salary Range $78,646 to $90,563 per annum 11.5% Super ADO
Salary offered will depend on level of skills and experience.
About Melton City Council
The City of Melton is a community where everyone belongs. Ours is a vibrant and diverse municipality one of the fastest developing in Australia. Our organisation strives to provide our community with state-of-the-art amenity and facilities, engaging health and wellbeing options, and support to become active members of our Lifelong Learning City.
We invest in innovation, offering professional and personal development, and generous leave and flexibility to staff, while also fostering a collaborative and inclusive culture. Youll be able to work close to home in a dynamic setting featuring cafes and retail options set amongst heritage buildings and open green spaces.







... Click here to view more detail / apply for Senior Customer Support Officer

Number of Positions Available:




































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ABOUT US
The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities.  We believe in doing good that transforms lives and futures for the better.  It is this




































... Click here to view more detail / apply for Peer Support Worker

18th November,
Purpose of the Disability Support Worker role As a Support Worker at Achieve Australia, your primary goal is to provide person-centered quality support services to people with a disability. You will support our clients to set and reach goals that are important to them and make decisions about how best to live the life they choose.    Why Join Team Achieve? Achieve Australia takes deliberate steps to hire people from a wide range of backgrounds and life experiences. We believe this diversity of people makes Achieve a great place to work and better able to deliver quality services to the people we support. We are passionate about inclusion for everyone our staff and the people we support. We encourage people of all ages, cultural backgrounds, abilities and those who identify with a disability to apply for our roles. Your unique skills and ideas are highly valued
... Click here to view more detail / apply for Disability Support Worker

Permanent Full-Time Position
Location: Sydney with Hybrid/ WFH Options!
Attractive salary Super NFP Salary Packaging
Make a meaningful difference to the lives of Australians in need

Life at Mission Australia
When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we stand together with anyone who needs us, for as long as they need us. Find out more about us and our purpose .
Your Opportunity
Are you ready to lead technical support efforts that make a real difference? In your role as the Application Support Lead, you will provide expert guidance and support across a range of platforms and integrated technologies. You will manage complex incidents, drive effective problem-solving, and collaborate closely ... Click here to view more detail / apply for Applications Support Lead

Key Responsibilities:
• Actively update, maintain, and monitor all aspects of application to provide uninterrupted support.
• Good working knowledge in RP2.4 version or above.
• Experience in managing Web connect, Recs, Gems, STL Fetch and Matching Service.
• Work with other support teams (EIA, DA/DBA, server teams) to ensure application is up and running without any hindrance.
• Implement integration plans/scripts to validate that application changes meet technical specifications.
• Responsible to troubleshoot/resolve incidents and business support item.
• Participate in technical reviews at appropriate stages of development.
• Perform application support tasks like- systems support, security reviews, & maintenance tasks.
• Participate in production support/pager duty rotation including weekend and off-hour support coverage.
• Installing new hardware, software, and networking systems.
Proposing simple and effective solutions.
• Actively update, maintain, and monitor all aspects of application to provide uninterrupted support.
• Good working knowledge in RP2.4 version or above.

Technical Skills:

• Having good knowledge in production support working experience in using technical skills,
• Oracle DB - PL SQL/ SQL server RP2.4 version or above
• Shell scripts
• Unix
• Control M scheduler
• Application networking
• Web UI or browser-based application

Must-Have/Mandatory

• Good analytical & troubleshooting skills
• Ability to work under pressurized environments
• Good communication (Oral, Verbal & Written) skills
• Set of Technical skills mentioned above
• Self-driven, proactive team player

Good-to-Have/Desirable

• Relevant certifications
• ITIL/ production support background Interpersonal skills
• Tools like Control M, ServiceNow, AppDynamics, Splunk, Excel

Pay: $70,000.00 – $90,000.00 per year

Group Fraud Management Services consists of seven group level functions: Bankwest Financial Crime Services, Card Fraud, Digital Fraud, Branch Fraud, Originations & Scams, Fraud Capability Intel & Advisory, Analytics and Business Performance & Strategy.
Do work that matters  

Inbound & Detection:

Performing In depth analysis of system detected Scam and Fraud cases on inbound and outbound calls.
Performing case analysis, strictly adhering to procedures, and coming to the right decisions.
Holding high value conversations with our customers to ensure the right outcome.
Liaising with different Business Units and stakeholders, putting our customers interests at the forefront

Assessment:

Performing assessment of customer and system reported fraud disputes
Decision and issue dispute outcomes to customers
Identify first party fraud-related trends and report on these accordingly
Delivering excellence in customer service and innovation in dealing with
... Click here to view more detail / apply for Customer Service Representative ? Card Fraud

About this role
Are you a highly motivated and enthusiastic individual with a ?can-do? attitude? We have an exciting opportunity for you to be a part of our team in beautiful Burnie.
Our clinic in Burnie (North West Regional Hospital) is currently seeking?a Medical Receptionist? to join the team.?The role is a permanent part-time time position working rotating shifts, Tuesday to Friday, between 7.30am and 8pm .
Reporting to the Office Supervisor , ?you will be responsible for providing high level reception duties and administrative services whilst ensuring the delivery of professional, caring and friendly services to patients, referrers and other customers.?
About Us:
I-MED Radiology Network's team of over 4,000 people are all connected by the vision -to help save lives and reduce uncertainty. These are the values that set us apart, along with our people, our state-of-the-art technology, our innovative systems, and
... Click here to view more detail / apply for Medical Receptionist